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Sencore AG 2700 User Manual

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AG 2700
Receiver Card
User Manual
January 2025
8241
www.sencore.com | 1.605.978.4600
Revision 1.1

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  • Page 1 AG 2700 Receiver Card User Manual January 2025 8241 www.sencore.com | 1.605.978.4600 Revision 1.1...
  • Page 2 This document may also have links to third-party web pages that are beyond the control of Sencore. The presence of such links does not imply that Sencore endorses or recommends the content on those pages. Sencore acknowledges the use of third-party open source software and licenses in some Sencore products.

  • Page 3: Revision History

    AG 2700 – User Manual Revision History Date Version Description Author 05/03/2024 Initial Release (1.0.0 software) 01/13/2025 Update for 1.1.1 Release Page 3 (72)

  • Page 4: Safety Instructions

    • Replacement Parts: When replacement parts are required, be sure the service technician uses replacement parts specified by Sencore, or parts having the same operating characteristics as the original parts. Unauthorized part substitutions made may result in fire, electric shock or other hazards.

  • Page 5: Safety Precautions

    • Every precaution has been taken in the design of your AG 2700 to ensure that it is as safe as possible. However, safe operation depends on you the operator.

  • Page 6: Fcc Class A Information

    AG 2700 – User Manual FCC Class A Information The AG 2700 has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 7: Package Contents

    2. Backplate 3. Quick Start Guide Note: If any option cables were ordered with the AG 2700, they will be included in the box as well. If any of these items were omitted from the packaging of the AG 2700 please call 1-800- SENCORE to obtain a replacement.

  • Page 8: Table Of Contents

    Maintenance ......................15 Setting up the AG 2700 using Dashboard .............. 15 Setting up the AG 2700 using the CRD 4900 ............19 Section 3 Operating the Web Interface ............21 AG 2700 Web Interface Overview ................22 Logging into the AG 2700 Web Interface ............. 22 Hiding Unused Inputs ...................
  • Page 9 AG 2700 – User Manual – Error and Event List ............64 – Specifications ..............65 – Open Source Software ............68 – CRD 1900 Chassis.............. 69 – Warranty ................71 – Support and Contact Information ........71 Page 9 (72)

  • Page 10: Section 1 Overview

    AG 2700 – User Manual Section 1 Overview Introduction This section includes the following topics: Product Introduction ....................11 Cooling ........................11 Rack Information ......................11 Page 10 (72)

  • Page 11: Product Introduction

    AG 2700 – User Manual Product Introduction The AG 2700 is a Receiver card used as a turnaround product capable of receiving a transport stream from the following interface types: 1) RF (ATSC 3.0, ATSC 1.0, 64-QAMB & 256-QAMB) 2) IP 3) Bi-directional ASI and converting it to ASI (If ASI is used as Input, we can’t use ASI out then) and/or IP...

  • Page 12: Section 2 Getting Started

    This section includes the following topics: Installation ........................13 Onboard Controls and LEDs..................13 Backplate ........................14 Maintenance ......................15 Setting up the AG 2700 using Dashboard .............. 15 Setting up the AG 2700 using the CRD 4900 ............19 Page 12 (72)

  • Page 13: Installation

    Sencore. The AG 2700 occupies two slots in the chassis, allowing up to 10 cards to be inserted into the frame. Fit the rear panel PCB supplied with the AG 2700 card at the selected slot location, removing the blanking plate if necessary.

  • Page 14: Backplate

    Active Error LED: This illuminates red whenever an error is currently active on the AG 2700. Backplate Each AG 2700 card comes paired with a compatible backplate. Figure 3 shows the backplate for an AG 2700 card with the 8VSB input option. Page 14 (72)

  • Page 15: Maintenance

    AG 2700 – User Manual Figure 3: Backplate with 8VSB Input Option Maintenance The AG 2700 is virtually a maintenance-free piece of equipment. There are no user serviceable parts on the card. Setting up the AG 2700 using Dashboard The AG 2700 card IP addresses should be set using the openGear DashBoard software.
  • Page 16 Figure 4 shows the startup DashBoard screen. DashBoard has discovered an accessible frame. Note the “Sencore 4800A Frame1” icon near the top of the Basic Tree View pane. Clicking on the triangle ( ) symbol next to the frame name will display the available cards in the frame.
  • Page 17 AG 2700 – User Manual Clicking on the triangle ( ) symbol next to the AG 2700 card will display the “Configuration” and “Web Interface” selections for that card (see Figure 6). Figure 6: Configuration and Web Interface in Basic Tree View Network setup using DashBoard Double clicking “Configuration”...
  • Page 18 Follow the following steps to obtain an IP address using DHCP: 1) In the setting pane, change ‘Mode’ to “DHCP. 2) Click ‘Apply Network Setting’. Note: It may take up to a minute for the AG 2700 to obtain an IP address. Page 18 (72)

  • Page 19: Setting Up The Ag 2700 Using The Crd 4900

    Setting up the AG 2700 using the CRD 4900 This section provides step-by-step operating instructions for configuring the IP address of the AG 2700 card using the CRD 4900 remote user interface. Once an IP address is assigned the card can be controlled through the Web GUI.
  • Page 20 Follow the following steps to obtain an IP address using DHCP: 10 In the setting pane, change ‘Mode’ to “DHCP. 11 Click ‘Apply’. Note: It may take up to a minute for the AG 2700 to obtain an IP address. Page 20 (72)

  • Page 21: Section 3 Operating The Web Interface

    AG 2700 – User Manual Section 3 Operating the Web Interface Introduction This section includes the following topics: AG 2700 Web Interface Overview ................22 Main Panel ......................... 24 Admin Panel ......................41 Reporting Panel ......................55 About Panel ....................... 59...

  • Page 22: Ag 2700 Web Interface Overview

    Logging into the AG 2700 Web Interface Once an IP address is set, each of the cards can be independently controlled via the web interface. To open the AG 2700 web interface, use one of the following supported browsers and navigate to the card’s IP address: •...

  • Page 23: Drag And Drop Menus

    Drag and Drop Menus Certain menus in the AG 2700 allow the user to drag and drop items to auto populate fields. PID Filter is an example of a menu that drag and drop can be used. In the example below a service in the transport stream view on the right-hand side of the window is selected and dragged over to auto populate the Selected Service/PIDs in the PID Filter section.

  • Page 24: Main Panel

    AG 2700 – User Manual Main Panel The Main panel of the AG 2700 web interface is used to configure the unit to route an input to an output. When configuring the AG 2700 the user begins at the top of the menu and works down.

  • Page 25: Configuring Active Inputs

    This menu allows the user to configure a primary and backup input. In case there is a TS sync loss on the primary input the AG 2700 is capable of detecting the failed state and switching to a secondary backup input in order to provide a continuous output.

  • Page 26: Configuring Asi Input

    Backup Input or vice versa. Configuring ASI Input This menu allows the user to either Enable or Disable the ASI Input on the AG 2700 as well as set the Null Stripped setting, as shown in Figure 14. No other configuration is necessary for the ASI Input.

  • Page 27: Configuring Mpeg/Ip Input

    Setting Range Description Port Enabled This setting allows the user to enable or disable the ASI Input to the AG 2700. Disabled Null Stripped Disabled Enabling Null Stripped allows the AG 2700 to receive streams that do not contain null Enabled packets.
  • Page 28 This is the only setting required to receive a unicast stream. Enabled Enabling FEC (Forward Error Correction) tells the AG 2700 to look at Destination Port Disabled +2 and Destination Port +4 for a SMPTE 2022 FEC Matrix.
  • Page 29 AG 2700 – User Manual SSRC Filter Value 0 - 4294967295 The Filter Value the AG 2700 checks for before receiving a stream with RTP SSRC. Allows option to set buffer mode to Size in Buffer Mode Size (KB) KB or Delay ms Delay (ms) 1 –...

  • Page 30: Configuring Rf Input

    AG 2700 – User Manual Configuring RF Input If the RF Input card was selected as a factory installed option, the following menus and options will be available for configuration. This menu allows the user to configure the RF input. This menu is for setting up the reception of ATSC 3.0, 8VSB off air signals or QAM cable signals.

  • Page 31: Configuring Atsc 3.0

    AG 2700 – User Manual Configuring ATSC 3.0 The AG2700 has the feature of having an ATSC 3.0 over the RF input. When ATSC 3.0 is selected as the active input, the ASI port will automatically disabled. The ASI port on the AG2700 can no longer be used as an active input or an active output.
  • Page 32 AG 2700 – User Manual 64- QAMB 256- QAMB 2 – 69 Channel Choose the correct channel number associated with the ATSC 3.0 Low RF Level -90 dBmV - + 20 dBmV This is the Low RF Level threshold when...

  • Page 33: Configuring Conditional Access

    Port, and ATSC3.0/IP Format. Configuring Conditional Access This section will describe how to configure descrambling in the AG 2700. The AG 2700 allows decoding of BISS 1 and BISS 2 with additional licensing. Note: BISS 1 and BISS 2 descrambling are licensed separately.
  • Page 34 AG 2700 – User Manual Mode 1 Session If Mode 1 is selected the user enters the Word BISS session word here. Mode E Session If Mode E is selected the user enters the Word BISS session word here Mode E Injected If Mode E is selected the user enters the BISS injected ID here.

  • Page 35: Pid Filter

    Mode CA Public Download If Mode CA Buried is selected, the user is able to download the Public Key from the AG 2700. The file will be generated as a .pub Mode CA Private Upload If Mode CA Injected is selected, the user will need to upload the Private Key.

  • Page 36: Configuring Asi Output

    Discarded tables: all remaining Configuring ASI Output This menu (Figure 16) allows the user to configure the ASI output of the AG 2700. When enabled this output acts as an active loop output of the active input. For example, if the 8VSB input card is the current active input the ASI output port will output a demodulated signal of the 8VSB input.

  • Page 37: Configuring The Mpeg/Ip Outputs

    AG 2700 – User Manual Figure 16: ASI Output Configuration Menu Setting Range Description Port Enabled Enable or disable the ASI output port. Disabled Source Unmodified Input Unmodified Input will pass the incoming TS to the output without applying any BISS or DVB-CI...
  • Page 38 AG 2700 – User Manual Figure 17: MPEG/IP Transmit Configuration Menu Setting Range Description Transmit Enabled Enable or disable the MPEG/IP transmit group. Disabled Source Unmodified Input Unmodified Input will pass the incoming TS to the output without applying any BISS...
  • Page 39 >1030 and an even number Source Port 0 - 65535 This is the port used by the AG 2700 to transmit the MPEG/IP stream. TS Packets Per The number of TS packets that are contained IP Packet with a single IP packet.

  • Page 40: Viewing Psip Information

    AG 2700 – User Manual Viewing PSIP Information To view the PSIP information for the applied TS, select the View PSI Tables button located on the right-hand side of the Inputs section. This will open a new window that displays all of the PSIP information for the applied TS. The tables displayed will include PAT, PMT and CAT and tables associated with the stream type (DVB, ATSC).

  • Page 41: Admin Panel

    AG 2700. Changing Unit Password The AG 2700 can be assigned an access password and the current access password can be changed. In order to make changes to passwords, click the button. A window will appear to enter the new password and re- enter the new password to confirm it.

  • Page 42: Profiles

    Profiles can be saved locally, renamed and saved to external storage to be used on other AG 2700s with the same hardware, licensing, and software version. Profiles can be used to quickly and easily change the configuration of an AG 2700 to suit different turnaround requirements.

  • Page 43: General Settings

    The AG 2700 can be assigned an alias which is displayed in the upper right hand corner of the web interface as shown in Figure 20. The alias can help define which AG 2700 the operator is currently logged into. Setting the Protect BISS-E Injected ID to “Yes” will force the user to unlock the dialog box in the BISS Descrambling configuration menu before allowing any changes to be made.
  • Page 44 Range Description Mode DHCP Setting to DHCP will allow the network to assign an IP address automatically to the AG 2700 (if Static supported). Setting to Static allows the user to manually define all TCP/IP settings for the management port.

  • Page 45: Tacacs+ Configuration

    This is the Gateway address assigned to the XXX.XXX.XXX.XXX management port. The 2nd management port of the AG 2700 can be configured from the web interface. To make changes to which port is the 2nd management port click, the configure control ports button under the Unit Network Configuration section.

  • Page 46: Mpeg/Ip Network Configuration

    Setting to Port 2 (Chassis) uses the gateway address of port 2 as the default gateway. ICMP Response Enabled Setting to enabled allows the AG 2700 to respond to ICMP requests (ping). If disabled the AG 2700 Disabled will not respond to these requests.

  • Page 47: Licensing

    100Mbps/Full 100Mbps/Half 10Mbps/Full 10Mbps/Half Licensing Certain features of the AG 2700 require licenses in order to be functional. The interface displays all licenses available as well as the following status: • License Locked or Unlocked • License is Supported or Unsupported by the installed hardware...

  • Page 48: Date/Time

    Sencore. Figure 23: License Key Date/Time The AG 2700 can be set to synchronize with an NTP server or a manual date and time can be defined by the user. Click the button to configure the date and time as shown in Figure 24. These values are used to timestamp entries in the Alarm and Event logs under the Reporting tab.

  • Page 49: Configuring Snmp

    Figure 25. Figure 25: SNMP Community Configuration Menu 3.3.9.2 SNMP Trap Managers The SNMP trap managers are recipients of SNMP traps sent from AG 2700. The following menu allows the user to configure the recipient’s IP addresses. remove recipients...
  • Page 50 IP address. 3.3.9.3 Download SNMP MIB Files The AG 2700 stores the SNMP MIB files for the currently installed version of software on the unit. These files can be downloaded directly from the AG 2700 by clicking on the button.

  • Page 51: Syslog

    AG 2700 – User Manual Figure 27: Available MIBs Syslog The AG 2700 can be configured to send error and event logs formatted in the syslog protocol to a remote user specified Syslog server. Figure 28: Syslog Configuration Menu Action...

  • Page 52: In-Band Control

    The In-Band Control is used to change settings and receive updates from data within a PID in the incoming TS, as injected by the Sencore CMD 4000 In-band Control Server. The menu in Figure 29 allows the user to configure the In-Band Control settings.
  • Page 53 AG 2700 – User Manual uploaded version are displayed in the Software Versions section as shown in Figure 30. The AG 2700 will reboot after a software update is complete. Figure 30: Update Unit Menu Action Button Description Upload Software...

  • Page 54: Reboot Unit

    Reboot Unit The AG 2700 can be rebooted from the web interface. In order to perform a reboot, click the button. The AG 2700 will prompt the user to confirm the reboot.

  • Page 55: Reporting Panel

    Reporting Panel Figure 32: Error Reporting Page tab in the AG 2700 contains logs for active alarms currently affecting the unit and an event log as shown in Figure 32. The active alarms are updated periodically in order to reflect the real-time state of the unit. Once an error is cleared it will be cleared from the active alarms window.

  • Page 56: Active Alarms

    AG 2700 – User Manual Active Alarms Clicking on the button displays the Active Alarms menu shown in Figure 33. This list displays all of the active alarms currently affecting the unit. There are four columns in the log that display different types of information.
  • Page 57 AG 2700 – User Manual Figure 34: Condition and Event Log Title Description Severity This column displays the nature of the alarm. The icon means the log entry is informational and is not an error. The icon means the log entry is an active alarm.

  • Page 58: Configuring The Logs

    AG 2700. The tab allows the user to configure the events reported by the AG 2700. Each column and its function are described below. A user configured time offset can also be applied to allow viewing the logs in a local time zone.

  • Page 59: About Panel

    If this box is unchecked an SNMP Trap is not sent. About Panel Under the tab, there are no user definable parameters but there is information about software versions currently installed, which licenses are installed, how to contact Sencore, and third-party software information. Page 59 (72)

  • Page 60: Section 4 Appendices

    AG 2700 – User Manual Section 4 Appendices Introduction This section includes the following appendices: – Acronyms and Glossary ............ 61 – Error and Event List ............64 – Specifications ..............65 – Open Source Software ............68 – CRD 1900 Chassis.............. 69 –...

  • Page 61: Acronyms And Glossary

    AG 2700 – User Manual – Acronyms and Glossary 8VSB: Vestigial sideband modulation with 8 discrete amplitude levels. 16VSB: Vestigial sideband modulation with 16 discrete amplitude levels. AAC: Advanced Audio Coding AC-3: Also known as Dolby Digital AES: Audio Engineering Society...
  • Page 62 AG 2700 – User Manual High level: A range of allowed picture parameters defined by the MPEG-2 video coding specification which corresponds to high definition television. I/O: Input/Output IP: Internet Protocol Kbps: 1000 bit per second LED: Light Emitting Diode...
  • Page 63 AG 2700 – User Manual RO: Read Only RPM: Revolutions Per Minute RRT: Rating Region Table RS-232: Recommended Standard. A standard for serial binary data interconnection. RU: Rack Unit RW: Read/Write SD: Standard Definition SDI: Serial Digital Interface SFP: Small Form-Factor Pluggable...

  • Page 64: Error And Event List

    The AG 2700 has detected that the transport stream error indicator is present on the active input. Transport Stream Not The AG 2700 has detected that the transport stream from the Present active input is no longer present. TS Sync Loss Transport stream sync for input component is not detected.

  • Page 65: Specifications

    AG 2700 – User Manual – Specifications AG 27028 – Base Unit Includes – Backplate System – Configurations Allows: Single turnaround card with an input option. Rear Panel: Fixed inputs and outputs with one option input. Option input not field upgradeable.
  • Page 66 AG 2700 – User Manual Multicast Filtering: Filters based on IP address Buffer size: 1 - 4000 KB, or 1-4000ms, user configurable 0.25 – 200 Mb/s Bitrate Range: Packets/IP Frame: 1-7 MPEG Packets/IP Frame IGMP Compatibility: Version 2 and 3 MPEG/IP Transmit –...
  • Page 67 AG 2700 – User Manual CRD 1900 – Base Unit Interfaces – Card Slots: 1 Slot for Sencore AG Cards Chassis Management: Full control through web GUI or SNMP Physical – 1.75”H x 13.625”W x 5”D Chassis Dimensions: Power Supply: 12VDC, 5.0A...

  • Page 68: Open Source Software

    AG 2700 – User Manual – Open Source Software The AG 2700 includes: Package Version License Copyright AT32 UC3B Software 1.7.0 2009, Atmel Corporation Framework BusyBox 1.20.1 GPL Version 2, June 1991 Erik Anderson, et. al. DejaVu Fonts 2.35 Free 2003, Bitstream;...

  • Page 69: Crd 1900 Chassis

    AG 2700 – User Manual qDecoder 12.0.4 2000-2012 Seungyoung BSD-like, GPL Version 2, 2002-2007 Volkswagen Socket-CAN 1171 June 1991 Group Electronic Research, et. al. Spawn-FCGI 1.6.3 Jan Kneschke, Stefan Bahler TCLAP 1.2.0 2003 Michael E Smoot U-Boot 2009.11.1 GPL Version 2, June 1991 Wolfgang Denk, et.

  • Page 70: Default Ip Address

    IP, the following steps are provided: 1. Remove the front panel of the CRD 1900 chassis to reveal the AG 2700 card. 2. Power on the CRD 1900 chassis and AG 2700 card, it will take about 3 minutes to fully power on.

  • Page 71: Warranty

    – Support and Contact Information Returning Products for Service or Calibration The AG 2700 it is necessary to return a product for repair or calibration. In order to expedite this process please carefully read the instructions below. RMA Number Before any product can be returned for service or calibration, an RMA number must be obtained.
  • Page 72 Sencore Inc. 3200 Sencore Drive Sioux Falls, SD 57107 USA www.sencore.com Copyright © 2025 Sencore Inc. 1.605.978.4600...

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