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Sencore OmniHub-PLAY User Manual

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OmniHub-PLAY
User Manual
January 2022
www.sencore.com | 1.605.978.4600
Revision 1

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  • Page 1 OmniHub-PLAY User Manual January 2022 www.sencore.com | 1.605.978.4600 Revision 1...

  • Page 2: Copyright

    This document may also have links to third-party web pages that are beyond the control of Sencore. The presence of such links does not imply that Sencore endorses or recommends the content on those pages. Sencore acknowledges the use of third-party open source software and licenses in some Sencore products.

  • Page 3: Revision History

    – User Manual Revision History Date Version Description Author 05/10/20 Initial Release 05/28/2021 Update This guide contains some symbols to call your attention. The DANGER symbol calls your attention to a situation that, if ignored, may cause physical harm to the user. DANGER The CAUTION symbol calls your attention to a situation that, if ignored, may cause damage to Our product.
  • Page 4  Replacement Parts: When replacement parts are required, be sure the service technician uses replacement parts specified by Sencore, or parts having the same operating characteristics as the original parts. Unauthorized part substitutions made may result in fire, electric shock, or other hazards.
  • Page 5 To reduce the risk of shock the power supply must be connected to a mains socket outlet with a protective earthing connection.  For the OmniHub-Play the main plug the main disconnect and should always remain readily accessible and operable. ...
  • Page 6 – User Manual Package Contents The following is a list of the items that are included: 1. OmniHub-PLAYchassis 2. OmniHub-PLAY software 3. AC power cables these items were omitted from packaging, please email ProCare@Sencore.com to obtain a replacement. Page 6 of 70...

  • Page 7: Table Of Contents

    ........................... 12 OWER ONNECTION SECTION 3 WEB INTERFACE OPERATION...................... 13 ..................13 -PLAY W NTERFACE VERVIEW 3.1.1 Connecting to the Management Port................... 13 3.1.2 Login to the OmniHub-PLAY Web Interface.................13 ........................14 EVICE TATUS VERVIEW ............................ 16 UICK TART ............................18 HANNELS 3.4.1 Channel List...........................18...
  • Page 8 – User Manual 3.8.7 Access Control..........................51 3.8.8 Advanced Setting.......................... 52 ................................52 ............................53 LUSTER 3.9.1 Cluster Status..........................54 3.9.1 Cluster Topology........................... 54 3.9.1 Node Settings..........................59 3.9.1 Run Log............................59 ..........................60 3.10 YSTEM ETTING 3.10.1 Network............................60 3.10.2 System............................62 3.10.3 DHCP............................62 3.10.4 Time............................

  • Page 9: Section 1 Overview

    Section 1 Overview 1.1 Product Overview OmniHub-PLAY is a compact, highly integrated, and flexible solution that can provide high-quality live video and VOD content for end users via IP network. With embedded Android-based APK, it supports up to 50 live SD/HD programs, third-party VOD systems and 500 terminals.

  • Page 10: Rear Panel Overview

    – User Manual 3. Ethernet port (ETH0 to ETH5): used for management or data traffic, depending on the settings OmniHub-PLAY200 USB interface*2 Reset to Factory Default button Power switch button 1.3 Rear Panel Overview OmniHub-PLAY100 VGA interface Fan for ventilation Power switch button Power input interface: AC100~240V, 50/60Hz OmniHub-PLAY200...

  • Page 11: Section 2 Installation

    Section 2 Installation Rack Installation The OmniHub-PLAY is designed to be mounted in a standard 19” rack. It takes 1RU of rack space. To install it into a rack, please use the following steps:  Determine the desired position in the rack for the OmniHub-PLAY. Make sure that the air intake on the front of the unit and the exhausts on the back of the unit will not be blocked.

  • Page 12: Ac Power Connection

    – User Manual 2.2 AC Power Connection The OmniHub-PLAY is to be powered by supplies with operating 120V or 240V systems. The power supply will automatically detect the system it is connected to. To hook up the power, use the following steps: ...

  • Page 13: Section 3 Web Interface Operation

    IP address:  Firefox  Google Chrome OmniHub-PLAY has six (6) Ethernet ports where you can log in and access the management interface. Factory network settings of management port are:  IP address: 192.168.1.201 Gateway:192.168.1.254 for ETH0 ...

  • Page 14: Device Status Overview

    – User Manual Device Status Overview After a successful login, the Status will be displayed. It will show you the following:  System status  Terminal status  Network status  Channels status System status will display the real-time status of CPU, Memory and Hard Disk usage of the device, aiming to avoid system crash caused by excessive resource usage.
  • Page 15 Status: this shows the speed (100Mb/s or 1000Mb/s) of the network where the  port connects. All 6 ports on OmniHub-PLAY are adaptively set to 100Mb/s or 1000Mb/s, depending on the network they connect to.  IP Address: this shows the IP address on the port.

  • Page 16: Quick Start

    – User Manual Quick Start This menu guides you for the following configuration steps:  Network  Time  Channel List  Status Network: Network shows the Status, IP Address, MAC Address, and the setting on each Ethernet port. You can change the IP address depending on your Network setup. You can also bond (input/output bond) the Ethernet port on this page as shown in the picture below.
  • Page 17 – User Manual Time: This allows you to manually input the time. or sync via NTP Address. Channel: This menu allows you to input the source IP address and output the service via UDP, RTP or HTTP. See CHANNELS menu for more details on the page. Page 17 of 70...

  • Page 18: Channels

    – User Manual Status This is same with the Welcome page when you first log in to the unit. It shows the status of the System, including CPU, Memory and Hard Disk Status. It also displays the UP and DOWN data traffic on each port. Channels This menu allows you to configure: Channel List...
  • Page 19 – User Manual  Set Logo on the channel if there is  Enable the Channel  Save and delete the channel Reference for IP address of input and output. UDP: XXX.XXX.XXX.XXX:XXXX RTP: XXX.XXX.XXX.XXX:XXXX RTSP: XXX.XXX.XXX.XXX/live/00XX/index.smil HTTP: XXX.XXX.XXX.XXX/live/00XX/index.m3u8 You can also click if you need to add more input (maximum of 100 programs) with the same port and protocol of input and output.
  • Page 20 – User Manual After batch addition, you can now modify the parameters for each service. After configuring, you can create a backup file configuration by clicking Loading the backup file can be done by clicking When using the UDP protocol, you can output 100 services to unlimited number of terminals with OmniHub-PLAY100 and 150 services to unlimited number of terminals with OmniHub-PLAY200.

  • Page 21: Channel Grouping

    – User Manual You can also add logo per Live Channel by clicking for each service. After you set the logo, the logo should be displayed on the same line with the Service. 3.4.2 Channel Grouping This allows you to create a channel group of services based on genre like Music, Movies, Series, Kids, etc.You can customize categories and programs to help viewers to quickly search the programs they want.

  • Page 22: Local Channels

    – User Manual 3.4.3 Local Channels Local Channels is for the in-house programs of hotels. The hotel can prepare a video on hard disk or u-disk. This video will be included in the Local channel menu on the APP. Clicking the will add a new channel.

  • Page 23: Epg

    Select the video from the hard disk or USB then click ok. Follow the steps on Channel List submenu on page 18 to output a local channel. 3.4.4 EPG OmniHub-PLAY also supports EPG and it can be configured in this submenu. Page 23 of 70...
  • Page 24 – User Manual Click to to add an EPG. After assigning a name and selecting which program to associate it, click OK. Clicking will download a template in .xml file from which you can edit and assign to a program by clicking import, select the file and click OK. You can edit manually the EPG by clicking the .
  • Page 25 – User Manual The EPG that is set on a particular program will appear now on the TV Display. You can also add an EPG via FTP by clicking Page 25 of 70...

  • Page 26: Vod

    – User Manual Video on Demand or known as VOD is supported by OmniHub-PLAY. You can upload a video on this page and include the video on the VOD channel service. VOD menu are divided in 4 sub-menus that can help you manage the System.
  • Page 27 – User Manual Once the Status is “Offline”, you can now click on “Online” to let the video to appear on the APP. The Status will be changed to “Online” after this. You can also click on under Preview to watch the video uploaded for VOD. After the video is uploaded, you can now polish the video by adding some details about the video.
  • Page 28 – User Manual For multiple videos with the same information, you can select for easier configuration. Since the storage of the Server itself is not large, you can set the Storage Setting to upload more Local VOD. Click on the Storage Setting and input the Server IP and Storage Path.

  • Page 29: Vod Home Page

    – User Manual 3.5.2 VOD Home Page VOD Home Page is for polishing VOD interface on the APP. You can customize the page so that guest can easily know the newest and trending movie released. 3.5.3 VOD Grouping Category is for creating video categories based on their genre. Same with the Live Channel Category, you can create a category like Action Movies, Music, and Kids and assign programs to each category.

  • Page 30: Rd Party Apps

    – User Manual To add programs to the category, click on the category name, then click on Choose Video. Choose the video to be included in the selected category. This can help your guests to easily search for a video they want to watch. This also allows you to manage the Services based on their categories.
  • Page 31 – User Manual To add a VOD app, just click and a window will appear. Input the parameters and upload the APK file then select a logo for that app then click OK. These applications will automatically be added to the STB/TV display and will now be accessible to the user. A disabled third pary apps will not appear to the STB/TV.

  • Page 32: Overlays

    – User Manual Overlays On this page, you can insert and manage videos, pictures, or subtitles on any live channels immediately or by scheduled. 3.6.1 Video Takeover Video Takeover allows you to select and insert any live channels to ALL or ANY terminal on LIVE interface or ALL interface.

  • Page 33: Text Overlay

    – User Manual After this, you can select to apply this to all devices or selected devices only. Aside from the Emergency Broadcast, this can also be used for events and other stuffs. You can disable/enable the configuration anytime and avoid configuring the parameters again.
  • Page 34 – User Manual To add subtitles, go to Overlays and select Text Overlay. Click on ADD button and input the subtitle content then fill in other parameters. You can move the orange bar in the preview area to position the subtitle on the screen. There are no options for the font style and size and displaying speed of the subtitle.

  • Page 35: Picture Overlay

    – User Manual 3.6.3 Picture Overlay For the Picture Overlay, this is only applicable in the Live and the VOD Interface, unlike Video and Subtitle Insertion that can display in all interfaces. Steps of adding pictures to the video are almost same with those of Video and Subtitle Insertion.

  • Page 36: Apk Settings

    – User Manual APK Settings On this page, you can modify the settings on the APK on which the user will view upon entering the application. See more information in the following submenu: APK Layout   APK Background APK Management ...

  • Page 37: Apk Background

    – User Manual This can help a hotel attract more guests to enjoy their stay inside and outside the hotel. The Interface is very user friendly that any user can add/remove/modify the menu of the APP on this page. 3.7.2 APK Background Here you can change or set a picture as the background on a certain page of the IPTV APP.

  • Page 38: Apk Management

    – User Manual 3.7.3 APK Management This menu shows APK details as reference for Android STB unit. Page 38 of 70...
  • Page 39 – User Manual Here are the details about APK Settings. Selects which option do you want to apply regarding on Upgrade, Startup, Exit, Start Interface, Live Default, and Player Settings. Page 39 of 70...

  • Page 40: Wgt Management

    – User Manual 3.7.4 WGT Management This menu shows WGT details as reference for TV units requiring WGT file for installation. 3.7.5 APK Layout Theme APK Layout Theme provides different user interfaces for the STB. Here are three (3) unique UI styles. Simply select the option; it will take effect on the Terminal (android STB or android TV).

  • Page 41: Operation

    – User Manual Operation In the Operation menu, you can manage the terminals such as giving authorization and assigning packages. You can also make regions from which the terminals can be assigned, set discount and see statistics. Those and more other features can be seen in the following submenu: ...
  • Page 42 – User Manual By clicking , you will be able to view the transactions of a particular user. Click the to view the payment history of a user. Page 42 of 70...

  • Page 43: Authorization

    – User Manual Clicking the allows you to modify the details for each user. Click to apply a credit amount and a note for a particular user. 3.8.2 Authorization This menu shows the current status of each terminal connected to the network. The Online Status will display whether the device is online or offline.
  • Page 44 – User Manual It also displays the total number of terminals that is registered to the system and the number of online and offline in those. You can filter out the displayed terminals by searching a particular None, User name, Account or MAC Address.
  • Page 45 – User Manual Once a user is selected, click OK. Page 45 of 70...

  • Page 46: Packages

    – User Manual Click to modify the details for each account. Click to modify or reset the password for an account. 3.8.3 Packages You can make packages of programs in this menu which is composed of the channel groups that is configured in the channel grouping under channels menu. Page 46 of 70...
  • Page 47 – User Manual Click to make a new package. You can choose between Live and VOD package. Select which one you want to make. Select the channel group/s or VODs that you want to include in the package. Click OK when everything is set.

  • Page 48: Region

    – User Manual Click to modify a package. 3.8.4 Region In this submenu, a region can be made to which the user can be assigned to. This will be helpful to group and to easily filter out the users. The default master region is the “headquarters”.
  • Page 49 – User Manual The sub-regions that is added will be under the “headquarters”. Repeat the same procedure to the sub-region to make smaller regions under it. Page 49 of 70...

  • Page 50: Discount

    – User Manual 3.8.5 Discount A discount can be set in this submenu, Click and fill up the fields for the name, discount and description and click OK to add a discount package. Click to modify each discount package. 3.8.6 Statistics This submenu under the User Statistics displays the Credits and Balance of all the users.

  • Page 51: Access Control

    – User Manual The displayed users can be filtered out by selecting the type, zone name and/or time interval in the search fields. You can also search a specific user name or their phone number if you register them. Package Statistics show the statistics for each package created on 3.8.3. The quantity shows how many terminals are currently subscribed to that particular package.

  • Page 52: Advanced Setting

    – User Manual Click to add a new account. Upon selecting the Zone Name, another window will appear. When a region is selected, that particular operator/account will only be able to manage and authorize all the users under that particular region. Click to modify each account and the to modify the password of an...

  • Page 53: Cluster

    – User Manual Cluster Cluster Introduction: Cluster function uses servers of various grades as nodes, which can solve the shortcomings of stand-alone computing capabilities, achieve high computing speeds, and respond quickly, meet today's growing demand for information services. When the output is HTTP, the numbers of programs/services together with the number of subscribers are limited by the capacity of a single server.

  • Page 54: Cluster Status

    – User Manual The cluster menu displays the Status, Communications Topology, Node Settings and Run Logs all related to the interconnections of the servers that are needed in achieving certain number of requirements such as maximum number of programs and subscribers. 3.9.1 Cluster Status This submenu shows the communication status of each server.
  • Page 55 – User Manual Communication Topology This shows the communication topology of the servers/nodes. The ethernet number with assigned IP address is shown here as defined in 3.9.1 Node Settings. Each server/node has designated ethernet port for communication with other nodes. Please refer to 3.10.1 Network for configuration of ethernet ports.
  • Page 56 – User Manual Cache Server: Load Balancing (BL) Server: Page 56 of 70...
  • Page 57 – User Manual Business Topology This shows the topology for the signal flow in the servers/nodes. The ethernet number with assigned IP address for the input and output of each server is shown here. Please refer to 3.10.1 Network for configuration of ethernet ports. Following are the sample port configurations of the cluster as can be seen in business topology: Main Server:...
  • Page 58 – User Manual Cache Server: Load Balancing (BL) Server: Page 58 of 70...

  • Page 59: Node Settings

    – User Manual 3.9.1 Node Settings This setting is for each server/node where you will define the node number and communication port as can be seen in the communication topology in previous section (3.9.1 Cluster Topology). 3.9.1 Run Log This submenu shows the logs on the different nodes with details in each. It can be filtered out by entering the filters such as date and the log level.

  • Page 60: System Setting

    – User Manual 3.10 System Setting System Setting is for managing server network parameters, upgrading and checking licenses. This will navigate you to the following menus shown in the picture below. Network  System   DHCP  Time  License 3.10.1 Network Network tab allows you to check parameters of each Ethernet port.
  • Page 61 – User Manual On this page, you can also reboot a certain port by clicking on its “Restart” button. You can also bond ports by clicking Page 61 of 70...

  • Page 62: System

    – User Manual 3.10.2 System Operation is for upgrading the software of the unit, getting the backup configuration and logs, setting the unit to factory default and rebooting the hardware and resetting the cluster node. See the picture for reference: 3.10.3 DHCP DHCP lets you automatically assigns an IP address and other information to each host on the network so they can communicate efficiently with other endpoints.

  • Page 63: Time

    NTP Server. 3.10.5 License This will display the status of the OmniHub-PLAY as ACTIVATED or EXPIRED. If the unit is used as a demo and you need to extend the validity period of the demo license, please contact Sencore Procare for assistance.

  • Page 64: Tools

    – User Manual 3.11 Tools You can capture packets with the Tools menu. This can be used when there is some issue encountered on unit. This allows you to capture the traffic on a certain port to help fixing /identifying issues. Easy Capture is for recording or capturing streams in the system.
  • Page 65 – User Manual Bridge Configuration is used to make two (2) Ethernet ports in Bridge mode. You can click on “Enable Bridge” then select ports you want to Bridge. When the ports are in Bridge mode, they should not be connected to the same switch. Click OK to apply the configuration.

  • Page 66: Section 4 Appendices

    – User Manual Section 4 Appendices APPENDIX A - Frequently Ask Question Question Possible reason Resolution Ensure power cord The light on the front No power on. connected properly panel doesn’t work power switch is turned on. Ensure the IP address of the PC IP settings are wrong.

  • Page 67: Appendix B - Apk Management

    Eth0 settings. APPENDIX B - APK Management 1. Install an APK of the same version as the OmniHub-Play on the STB or TV. 2. Ensure that the IP address of the terminal (STB or TV) is in the same network segment as the ETH port of the OmniHub-PLAY which the terminal is connected.

  • Page 68: Appendix C - Warranty

    APPENDIX D - Support and Contact information 1 Returning for Service or Calibration The OmniHub-PLAY is a delicate piece of equipment and needs to be serviced and repaired by Sencore. Periodically it is necessary to return a product for repair or calibration.

  • Page 69: Shipping The Product

    Once an RMA number has been issued, the unit needs to be packaged and shipped back to Sencore. It’s best to use the original box and packaging for the product but if this not available, check with the customer service representative for the proper packaging instructions.

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