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Customer service hours: 9am – 4pm, (CST) Monday- Friday.
customerservice@clamcorp.com
ITEM # | DESCRIPTION | QTY. | PART NO. |
1 | HUB ASSY | 5 | 103507 |
2 | ICE ANCHOR | 4 | 102457 |
3 | EXTERNAL ANCHOR STRAP | 4 | 104042 |
4 | HUB & POLE KIT (4 POLES & 1 HUB) | 5 | 109078 |
5 | CARRY BAG | 1 | 103718 |
6 | BUCKLE ASSY WITH STRAP | 4 | 103244 |
7 | INSTRUCTIONS/OWNER'S MANUAL | 1 | 106182 |
OPTIONAL FLOOR ACCESSORY AVAILABLE - PN 114510
Replacement parts can be ordered on-line at www.clamoutdoors.com
BEFORE ATTEMPTING TO USE THIS PRODUCT ON THE ICE go to www.clamoutdoors.com,
click on your s helter model, and watch the set - up video provided. T h en practice setting up and taking down at home in the comfort of a heated area such as a garage or basement. Repeat several times until comfortable. This will make your on-ice set-up much easier.
NO TOOLS ARE NEEDED FOR SET-UP OF YOUR CLAM HUB SHELTER.
Safety Instructions
Please fully understand and follow all safety instructions as outlined. Failure to do so could result in severe injury or death.
Death from asphyxiation may result from use of oxygen depleting heaters. Open all vents for fresh air ventilation.
Injury or death may result from fire if tent fabric is exposed to open flame.
Tent fabric is not fireproof. Fabric will burn with extended exposure to open flame. Do not use open flame products inside tent. Tent fabric is treated with fire retardant. Application of any foreign substance may render the flame retardant properties ineffective.
Nighttime: exterior reflectors must be visible to reduce risk of collisions.
This tent is made with flame resistant fabric which meets CPAI-84 specifications.
*For replacement parts, frequently asked questions, shelter information, videos, and all of your ice fishing needs visit our web site at www.clamoutdoors.com.
Due to Clam's continued product development, Clam reserves the right to change specifications without notice. For complete details, see the assembly and/or operating instructions that are provided and packaged with the purchased product.
Go to www.clamoutdoors.com to watch an instructional video on the proper & simplest way to set-up and take-down a hub style shelter.
There are a few explanations as to why those pinholes exist.
There are cracks on the inside finish of the fabric
It is normal when you fold up your shelter and lines develop in the fabric. The inside coating may even appear to be peeling. This is normal and will not affect the overall function of the icehouse.
Will my Fish House leak because I can see pinholes in the fabric?
Quite the opposite, as you heat your house and the snow and ice begin to melt, the vapors can better escape the shelter through an uncoated fabric. When it snows or rains, the water molecules are larger than the vapor molecules and cannot pass through the fabric and into the house.
Are patch kits available for my Fish Trap and Clam shelter?
Patch kits are available they can be purchased online www.clamoutdoors.com under "Parts/Info"
When applying a patch it works best to spray some adhesive (we recommend using 3M #77 or 3M #90 spray adhesive) on to both surfaces; the part of the tent where the patch is going to be applied and the patch itself. Wait until the adhesive begins to dry and becomes tacky, then place the patch on the tent, and they will stick together.
Is there anything can be put on outside of the tent to prevent water from coming through, when we are using it?
Customers have been known to spray or apply water repellant on the outside of the shelter that you would use for camping tents or boots. (Camp Dry would be an example of this type of product). These products will not damage your tent in anyway.
What will help keep mice or rodents from eating my Clam Hub shelter?
Some of our customers have had success with the following ways to keep mice out.
The zipper on my tent freezes up and or sticks; is there anything I can use to help prevent this from happening?
Yes, there are a couple of zipper lubricants out there that our customers and pro staff have had good luck with.
Would it be best to completely dry my shelter out every time it gets used?
It is recommended to dry your tent out completely after each use, if not dried completely moisture left in the house may cause damage to your tent.
You can use a bleach and water solution (10 parts water to 1 part bleach) to get rid of the mildew smell. If you want to wash the tent you can use a standard soap to wash it.
*** Please note - We do not recommend placing your shelter tent into a washing machine for cleaning.
Am I able to order parts and accessories from your website?
Absolutely, if you would like to order parts you can go to www.clamoutdoors.com under " Parts/Info "
Please fully understand and follow all safety instructions outlined in this booklet. Failure to do so could result in severe injury.
Death from asphyxiation may result from use of oxygen depleting heaters. Open all vents for fresh air ventilation. Injury or death may result from fire if tent fabric is exposed to open flame. Tent fabric is not fireproof. Fabric will burn with extended exposure to open flame. Do not use open flame products inside tent. Tent fabric is treated with fire retardant. Application of any for foreign substance may render the flame retardant properties ineffective. Nighttime: exterior reflectors must be visible to reduce risk of collisions. This tent is made with flame resistant fabric, which meets CPAI-84 specifications.
NOTICE: Please contact Clam Customer Service direct at the email address or phone number below for any quality issues.
** Warranty cannot be honored without an original, dated receipt **
PLEASE READ: Warranty Information
This product is warranted to the original retail purchaser (not transferable) to be free from manufacturers defects for one (1) year from the date of the original purchase. Warranty does not cover cracked windows, tent tears, or broken or bent poles due to high wind weather conditions or unattended use. The part will be replaced or repaired (manufacturer's option) if found defective within the one (1) year time frame. Warranty will be void if product has been subject to neglect, misuse, improper installation, misapplication, alteration, or accident including, but not limited to, improper maintenance or use of unauthorized parts or attachments. Please read this entire owner's manual to ensure proper installation, use, storage, and care for your Clam shelter.
To submit a Warranty Claim Request, please use one of the following methods:
Information needed to submit a warranty claim: If you need to submit a warranty claim, please e- mail Clam's Customer Service Department at customerservice@clamcorp.com. In your e-mail, please include your full name, address, phone number, a copy of your receipt, a brief description of the problem, and pictures to clearly show the area(s) of concern. Clam's warranty department will review your request and a Clam representative will contact you regarding your claim status. If instructed by warranty department, all returns must be returned with postage pre-paid.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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