Clam JM X400 Instructions Manual

Thermal hub shelter

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Model No.
– 12845 –
Specifications
Center Height - 82 inches
Footprint – 96 x 96 inches
Hub-to-Hub - 110 x 110 inches
Weight – 47 lbs.
JM REFUGE THERMAL FLR
Instruction No. 106183
- Clam Customer Service Information -
NOTICE: Please contact Clam Customer Service direct at the email address or phone
number below for any quality issues.
Customer Service hours: 9am to 4pm, Monday – Friday CST
Phone: 763-231-4120
Fax: 763-231-4121
Email:
customerservice@clamcorp.com
** Warranty cannot be honored without an original, dated receipt **
IMPORTANT! PLEASE READ: Warranty Information
This product is warranted to the original retail purchaser (not transferable) to be free from manufacturers defects for one
(1) year from the date of the original purchase. Warranty does not cover cracked windows, tent tears, or broken or bent poles due
to high wind weather conditions or unattended use. The part will be replaced or repaired (manufacturer's option) if found
defective within the one (1) year time frame. Warranty will be void if product has been subject to neglect, misuse, improper
installation, misapplication, alteration, or accident including, but not limited to, improper maintenance or use of unauthorized parts
or attachments. Please read this entire owner's manual to ensure proper installation, use, storage, and care for your Clam shelter.
To submit a Warranty Claim Request, please use one of the following methods:
Email:
CustomerService@ClamCorp.com
Call:
763-231-4120
Write:
Customer Service – Warranty Department
12135 Brockton Lane N.
Information needed to submit a warranty claim: If you need to submit a warranty claim, please e- mail Clam's Customer
Service Department at customerservice@clamcorp.com. In your e-mail, please include your full name, address, phone number, a
copy of your receipt, a brief description of the problem, and pictures to clearly show the area(s) of concern. Clam's warranty
department will review your request and a Clam representative will contact you regarding your claim status. If instructed by
warranty department, all returns must be returned with postage pre-paid.
It is expressly understood that Clam Corporation's liability for its products, whether due to breach of warranty, negligence, strict liability, or otherwise, is
limited to the repair of the product as stated above. Clam Corporation is not liable for any injury, loss, damage, or expense, whether direct or consequential,
including but not limited to loss of use, income, profit, or damage to material arising in connection with the sale, installation, use of, inability to use, or the
repair or replacement of Clam Corporation products. Clam Corporation reserves the right to make alterations or modifications in its products at any time,
which in its opinion, may improve the performance and efficiency of the product. Clam shall not be obligated to make such alterations or modifications to
products already in service.
JM X400 THERMAL HUB SHELTER
- Limitation of Liability -
(Preferred Method)

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Summary of Contents for Clam JM X400

  • Page 1 It is expressly understood that Clam Corporation’s liability for its products, whether due to breach of warranty, negligence, strict liability, or otherwise, is limited to the repair of the product as stated above. Clam Corporation is not liable for any injury, loss, damage, or expense, whether direct or consequential, including but not limited to loss of use, income, profit, or damage to material arising in connection with the sale, installation, use of, inability to use, or the repair or replacement of Clam Corporation products.
  • Page 2: Safety Instructions

    Repeat several times until comfortable. This will make your on-ice set-up much easier. NO TOOLS ARE NEEDED FOR SET-UP OF YOUR CLAM HUB SHELTER. 1. Unzip the storage bag completely and remove the shelter. Use care not to misplace the anchor pouch (Photo 1).
  • Page 3 SET-UP INSTRUCTIONS 2. Open the shelter so that the gray top is facing Photo 2 upward. Lay the shelter as flat on the ice as you can, making sure that the tent is not twisted or overlapping any of the poles (Photo 2). Do NOT force the shelter while unfolding.
  • Page 4 Anchor the shelter to the ice by using ice anchors and straps. Screw ice anchors into the ice near the corners of the shelter using Clam’s Ice Anchor Installation Tool PN 108348 (not included). Feed the adjustable strap grommet onto the ice anchor and cinch the strap tight (Photo 7).
  • Page 5: Take-Down Instructions

    TAKE-DOWN INSTRUCTIONS TAKE DOWN INSTRUCTIONS 1. Close all windows. Leave one or both doors open to allow air to escape. 2. Remove all internal ice anchors and store them in the provided pouch or in the carry bag side pocket. In windy conditions, remove ice anchor straps from anchors and store back in hub pockets prior to collapsing the roof and walls.
  • Page 6 Due to Clam’s continued product development, Clam reserves the right to change specifications without notice. For complete details, see the assembly and/or operating instructions that are provided and packaged with the purchased product.
  • Page 7: Frequently Asked Questions

    (Camp Dry would be an example of this type of product). These products will not damage your tent in anyway. What will help keep mice or rodents from eating my Clam Hub shelter? Some of our customers have had success with the following ways to keep mice out.

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12845

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