Clam JM X400 Instructions Manual

Model No.
– 12845 –
Specifications
▪
Center Height - 82 inches
▪
Footprint – 96 x 96 inches
▪
Hub-to-Hub - 110 x 110 inches
▪
Weight – 47 lbs.
JM REFUGE THERMAL FLR
Instruction No. 106183
- Clam Customer Service Information -
NOTICE: Please contact Clam Customer Service direct at the email address or phone
number below for any quality issues.

Customer Service hours: 9am to 4pm, Monday – Friday CST

Phone: 763-231-4120

Fax: 763-231-4121

Email: customerservice@clamcorp.com
** Warranty cannot be honored without an original, dated receipt **
IMPORTANT! PLEASE READ: Warranty Information
This product is warranted to the original retail purchaser (not transferable) to be free from manufacturers defects for one
(1) year from the date of the original purchase. Warranty does not cover cracked windows, tent tears, or broken or bent poles due
to high wind weather conditions or unattended use. The part will be replaced or repaired (manufacturer's option) if found
defective within the one (1) year time frame. Warranty will be void if product has been subject to neglect, misuse, improper
installation, misapplication, alteration, or accident including, but not limited to, improper maintenance or use of unauthorized parts
or attachments. Please read this entire owner's manual to ensure proper installation, use, storage, and care for your Clam shelter.
To submit a Warranty Claim Request, please use one of the following methods:
Email: CustomerService@ClamCorp.com
•
Call: 763-231-4120
•
Write: Customer Service – Warranty Department
•
12135 Brockton Lane N.
Information needed to submit a warranty claim: If you need to submit a warranty claim, please e- mail Clam's Customer
Service Department at customerservice@clamcorp.com. In your e-mail, please include your full name, address, phone number, a
copy of your receipt, a brief description of the problem, and pictures to clearly show the area(s) of concern. Clam's warranty
department will review your request and a Clam representative will contact you regarding your claim status. If instructed by
warranty department, all returns must be returned with postage pre-paid.
It is expressly understood that Clam Corporation's liability for its products, whether due to breach of warranty, negligence, strict liability, or otherwise, is
limited to the repair of the product as stated above. Clam Corporation is not liable for any injury, loss, damage, or expense, whether direct or consequential,
including but not limited to loss of use, income, profit, or damage to material arising in connection with the sale, installation, use of, inability to use, or the
repair or replacement of Clam Corporation products. Clam Corporation reserves the right to make alterations or modifications in its products at any time,
which in its opinion, may improve the performance and efficiency of the product. Clam shall not be obligated to make such alterations or modifications to
products already in service.
JM X400 THERMAL HUB SHELTER
- Limitation of Liability -
(Preferred Method)