Download Print this page

Advertisement

Quick Links

Jet Bot Combo
User manual
VR7MD97**** / VR7MD96****
• Before operating this unit, please read the instructions carefully.
• For indoor use only
Wi-Fi MODEL
Connecting SmartThings
1. Launch the QR Code Reader app to scan the QR image attached to the product.
2. When the SmartThings app is running, tap ' Add' to connect the SmartThings app to the product.
Registering the product / Reading the manual / Customer support
1. Launch the QR Code Reader app to scan the QR image attached to the product.
2. When the SmartThings app is running, press ' Product support' .
3. Select ' Product registration' , ' Manual' or ' Customer support' .
NOTE
Product registration may not be available in all countries.
NON Wi-Fi MODEL
Registering the product / Reading the manual / Customer support
1. Launch the QR Code Reader app to scan the QR image attached to the product.
2. Select ' Product registration' , ' Manual' or ' Customer support' .
NOTE
Product registration may not be available in all countries.

Advertisement

loading
Need help?

Need help?

Do you have a question about the Jet Bot Combo VR7MD97 Series and is the answer not in the manual?

Questions and answers

Summary of Contents for Samsung Jet Bot Combo VR7MD97 Series

  • Page 1 Jet Bot Combo User manual VR7MD97**** / VR7MD96**** • Before operating this unit, please read the instructions carefully. • For indoor use only Wi-Fi MODEL Connecting SmartThings 1. Launch the QR Code Reader app to scan the QR image attached to the product. 2.
  • Page 2: Table Of Contents

    Contents Safety information SmartThings app Caution/Warning symbols used Before using SmartThings Other symbols used Using the SmartThings app State of California Proposition 65 Warning Open Source Announcement General Regulatory Notice Maintenance 1. FCC Notice Cleaning and maintaining the Clean Station FCC STATEMENT: Cleaning the Waste Water Tank FCC RADIATION EXPOSURE STATEMENT:...
  • Page 3: Safety Information

    Safety information • Before operating the appliance, please read this manual thoroughly and retain it for your reference. • Because the following operating instructions cover various models, the characteristics of your vacuum cleaner may differ slightly from those described in this manual. Caution/Warning symbols used WARNING Indicates that a danger of death or serious injury exists.
  • Page 4: General

    Safety information General 1. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  • Page 5: Regulatory Notice

    Regulatory Notice 1. FCC Notice FCC STATEMENT: • This equipment has been tested and found WARNING to comply within the limits for a Class B digital device, pursuant to part 15 of the FCC • Any changes or modifications not expressly Rules.
  • Page 6: Fcc Radiation Exposure Statement

    Safety information FCC RADIATION EXPOSURE IC RADIATION EXPOSURE STATEMENT: STATEMENT: • This equipment complies with IC RSS-102 radiation exposure limits set forth for an • This equipment complies with FCC radiation uncontrolled environment. This equipment exposure limits set forth for an uncontrolled should be installed and operated with environment.
  • Page 7: Installation

    Installation Power WARNING WARNING When installing the Clean Station , make sure the Please prevent any risk of electric shock or fire. cord does not get damaged in any way. • Do not damage the power cord. • There is a risk of fire or electric shock. •...
  • Page 8 Safety information The Jet Bot Combo is intended for household Move any obstacles that may disturb the Jet Bot use therefore do not use it in an attic, basement, Combo ’s movement (such as children’s indoor storage, an industrial building, out of indoor space, swing or slides) before cleaning.
  • Page 9 Remove any large papers or plastic bags Remove objects that are 9 cm or less in height immediately when using the Jet Bot Combo since and light in weight before cleaning, as they can they may block the intake. be caught and get dragged around or be caught in the Jet Bot Combo ’s Brush or Driving Wheels Do not lie down around the Jet Bot Combo that is while it is operating.
  • Page 10: Cleaning And Maintenance

    Mop ’s model name ( VCA-RPW97 ), then contact check the Dust Bag ’s model name ( VCA-RDB95 ), your nearest SAMSUNG Electronics retailer. then contact your nearest SAMSUNG Electronics retailer or customer service. • Mops are consumables therefore need to be replaced every 1 ~ 3 months.
  • Page 11: Battery Usage

    • Unplug the Clean Station ’s power plug and This battery is exclusively for the SAMSUNG then plug it back on. Electronics Jet Bot Combo , do not use it for any • Check whether there is any foreign matter on other products or purposes.
  • Page 12: Correct Disposal Of Batteries In This Product

    DISPOSE OF IT IN FIRE. DO NOT DISASSEMBLE, CRUSH OR PUNCTURE THE BATTERY Batteries, after use, should not be thrown in regular trash. To avoid risks to human health and the environment, perform environmentally appropriate disposal in a Samsung Authorized Service. English 12...
  • Page 13: Preparation

    Preparation Accessories Base Plate Washing Plate Clean Station Power Cord Cleaning Tool NOTE Accessories may differ depending on the models. Parts overview Jet Bot Combo Top (Front) (Model VR7MD96**** ) (Model VR7MD97**** ) Microphone 3D Sensor Microphone Indicator Signal Transmitter Status Indicator Obstacle Detect ToF Sensor English 13...
  • Page 14 Preparation Top (Back) Dustbin Start/Stop button Top Cover Docking (Recharging) button Charging Pin LiDAR Sensor Reset button Obstacle Sensor Bottom Mop Spin Board Brush Cover Lock Brush Cover Driving Wheel Brush Cliff Sensor Battery Cover Carpet Detect Sensor Spin Brush Roller English 14...
  • Page 15 Clean Station Front Back Waste Water Tank Filter Cover Clean Water Tank Fine Dust Filter Dustbin Power Cord Port Status Indicator Lifting Handle Washing Plate Power Cord Organizer Base Plate Charging Signal Transmitter Charging Signal Transmitter English 15...
  • Page 16: Installation

    Installation Scan the QR code to see a video on how to use the product. Installing the Clean Station Refer to the figure and clear enough space around the Clean Station . 2. Wrap the excess power cord around the Power Cord Organizer at the back of the Clean Station .
  • Page 17 5. Place the Clean Station on an even floor and near an electrical outlet and plug it in. Remove the protection films (A) on the Charging Signal Transmitters (B). NOTE • Install the Clean Station in a place where the floor and wall are leveled.
  • Page 18: Operation

    Operation Removing the protective covers on the Jet Bot Combo Remove all protective coverings before using the Jet Bot Combo for the first time. 1. Lift the Spin Brush ’s protective cover in the 3. Remove the bumper protection gaskets direction of the arrow as shown in the figure.
  • Page 19: Preparing The Clean Water Tank

    Preparing the Clean Water Tank 1. Detach the Clean Water Tank from the Clean 4. Close the lid. Station by pulling the handle on the top. Press the latch on the lid until you hear a click, making sure the lid is completely shut.
  • Page 20: Charging The Jet Bot Combo

    Operation Charging the Jet Bot Combo Before using the Jet Bot Combo for the first time, charge it completely. (For the charging time and usage time, refer to the Product Specification section.) 2. Check the charging status. 1. Place the Jet Bot Combo on the Clean Station When charging starts, the Status Indicator manually to start charging.
  • Page 21: Auto Charging

    Auto charging What to do if the Jet Bot Combo does not return for recharging Cases require to check the Clean Station • Check whether the Clean Station has been installed in a place where it cannot guide the Jet Bot Combo to return. •...
  • Page 22: Using The Jet Bot Combo

    Operation Using the Jet Bot Combo You must connect the Jet Bot Combo with the SmartThings app to use its full features. • For downloading and installing the SmartThings app, refer to the SmartThings app section. Using the control panel Start cleaning Press the button on the Jet Bot Combo to start...
  • Page 23: Operation Status On The Status Indicator

    Operation status on the Status Indicator Jet Bot Combo Classification Color Meaning Blinking without An error occurs moving Blinking while Automatically returning to the Clean moving Station because of the low battery level While operating The operation stopped because of the low battery level Blue Monitoring...
  • Page 24: Energy-Saving Mode

    Operation Energy-Saving mode Resetting the Jet Bot Combo When charging is complete, the Jet Bot Combo automatically enters the Energy-Saving mode. While the Jet Bot Combo is docked on the Clean Station , press and hold the button for 7 seconds to set it to the Energy-Saving mode, and to cancel the Energy-Saving mode, start cleaning or press the...
  • Page 25: Smartthings App

    Internet is not connected. If this router for the settings of the wireless router. occurs, contact the manufacturer of your • SAMSUNG Jet Bot Combo supports both Wi-Fi wireless router and your Internet service 2.4GHz and 5GHz.
  • Page 26 Downloading the SmartThings app Setting up a SAMSUNG account Download and install the SmartThings app from • You must sign in to a SAMSUNG account before the markets (Google Play Store, Apple App Store, using the SmartThings app. or SAMSUNG Galaxy Store).
  • Page 27: Software Update

    Software update NOTE • When the Energy-Saving mode is deactivated • When the Jet Bot Combo cannot be registered on the Jet Bot Combo and is placed on the to the SmartThings app: Clean Station , the Jet Bot Combo connects to Refer to the SmartThings app guide or pop- the server and checks for software updates.
  • Page 28: Using The Smartthings App

    SmartThings app Using the SmartThings app Functions Explanation • You can choose between the Vacuum + Mop, Vacuum, or Mop mode. Cleaning mode When using the Vacuum + Mop or Mop mode, be sure to attach the Mops . If you do not attach the Mops , water will spill on the floor. Suction power •...
  • Page 29 Functions Explanation • You can manage up to four maps customized to the structure of your home. Manage maps • You can set the followings: No-go zone , Edit room , Edit furniture and appliances, Delete map, Rename, etc. (Edit furniture and appliances: VR7MD97**** model only) •...
  • Page 30 Home monitoring function for other purposes is prohibited. (only compliant to SAMSUNG is not responsible for the usage of this function in other model VR7MD97**** ) purposes. • The camera can be turned on via the SmartThings app when cleaning to get a stream of the activity.
  • Page 31: Open Source Announcement

    (e.g. GPL, LGPL… etc), please visit http://opensource.samsung.com/ and search by model name. It is also possible to obtain the complete corresponding source code in a physical medium such as a CD- ROM;...
  • Page 32: Maintenance

    Maintenance Cleaning and maintaining the Clean Station • Be sure that the power cord of the Clean Station is unplugged before handling with the Clean Station . • When cleaning the exterior, wipe with water only. Do not use detergent. Cleaning the Waste Water Tank 1.
  • Page 33: Replacing The Dust Bag

    Replacing the Dust Bag 1. Detach the lid by pulling the handle on the top. 4. Insert the new Dust Bag . Align the new Dust Bag with the Dust Bag guide 's grooves, and push it down to assemble the Dust Bag . 2.
  • Page 34: Cleaning The Fine Dust Filter

    Maintenance Cleaning the Fine Dust Filter Cleaning the Washing Plate 1. Pull the handle on the Filter Cover at the back 1. Detach the Washing Plate by lifting the handle of the Clean Station to detach it. that says ‘ PULL’ . 2.
  • Page 35: Cleaning The Bottom Cover

    Cleaning the bottom cover CAUTION • You must disassemble the Clean Water Tank and the Waste Water Tank before lying the Clean Station on its side. • You must detach the Base Plate and the Washing Plate . There is a risk of personal injury or material damage. •...
  • Page 36: Descaling The Steamer

    Maintenance Descaling the Steamer • Do not use citric acid other than when descaling. Descaling Maintaining and cleaning the Jet 1. Press the buttons on the Jet Bot Bot Combo Combo simultaneously for 7 seconds. 2. Dilute 100 g of citric acid into water (1 L) in the Before maintenance and cleaning, set the Jet Bot Clean Water Tank and insert it into the Clean Combo to Energy-Saving mode.
  • Page 37 4. Detach the Pre-motor Filter from the Dustbin cover. 6. Attach the Pre-motor Filter to the Dustbin ’s lid, then close the cover. Insert the Pre-motor Filter with its handles facing up. Push the Dustbin cover until you hear it click, making sure it is completely shut.
  • Page 38: Cleaning The Brush

    Maintenance Cleaning the Brush 1. Push the Brush Cover Lock to the right to 4. Attach the Brush . unlock. Insert the right side of the Brush into the groove first, then push the left side down. 2. Detach the Brush Cover and use the Cleaning Tool to clean the cover.
  • Page 39: Cleaning The Roller

    Cleaning the Roller 1. Use a flat-head screwdriver to lift the Roller ’s 4. Assemble the Roller . Release Lever as shown in the figure. 5. Press the Release Lever until you hear a click to 2. Detach the Roller by lifting it. secure the Roller.
  • Page 40: Cleaning The Spin Brush

    Maintenance Cleaning the Spin Brush Cleaning the Driving Wheel Wrap the Spin Brush with a warm, damp towel for 1. Place a soft cloth on the floor and gently place about 10 seconds, and then wipe the Spin Brush . the Jet Bot Combo upside down on the cloth.
  • Page 41: Cleaning The Mops

    Cleaning the Mops 1. Detach the Mops attached to the bottom of the 4. Attach the Mop Spin Boards . Jet Bot Combo . 5. Attach the Mops to the Mop Spin Boards . 2. Detach the Mop Spin Boards . Make sure each Mop is centered and does not overlap each other.
  • Page 42: Cleaning And Maintaining The Sensor

    Maintenance Cleaning and maintaining the Jet Bot Combo sensor To maintain optimal performance, clean the sensors regularly by gently wiping around them with a soft cloth. If a sensor becomes contaminated, it may affect performance. Refer to the figures for the location of each sensor. NOTE Do not use any cleaning products to clean the sensors.
  • Page 43: Clean Station

    Clean Station Charging Signal Transmitter English 43...
  • Page 44: Troubleshooting

    Troubleshooting Voice Guidance Checklist 1. The Status Indicator turns red and blinks with a Voice guidance. 2. Press the Reset button and check the instructions below and take appropriate actions. 3. When pressing the Reset button of the Jet Bot Combo , the Status Indicator turns white. Voice Guidance Checklist The Jet Bot Combo is caught, stuck or trapped while moving...
  • Page 45 Voice Guidance Checklist Bump Sensor needs to be checked. Something’s wrong with the LiDAR • Press the Reset button to turn it back on. bump sensor. The LiDAR cap might be • When the Status Indicator remains in red color, check if jammed, or there might be something there’s any foreign matter between the LiDAR Sensor and stuck in there.
  • Page 46 Troubleshooting Voice Guidance Checklist The AI processor isn't working properly. Press the Reset button to turn it on • Press the Reset button to turn it back on. again. If that doesn't fix it, contact • If the notice remains, contact Customer Service. Customer Service.
  • Page 47 Voice Guidance Checklist The Waste Water Tank of the Clean Station is full, so the station can’t wash • Empty the water and restart the cleaning. the robot vacuum’s Mop . Empty it and start again. The Washing Space of the Clean Station is full, so the station can’t wash the •...
  • Page 48: Checklist Before Reporting A Problem

    Troubleshooting Checklist before reporting a problem If the product is not faulty, a service fee may be charged, therefore make sure to read the manual thoroughly. Symptom Checklist • Check if the Status Indicator is on. • Check if the Jet Bot Combo ’s battery is discharged. •...
  • Page 49 Symptom Checklist • Detach the Mop Spin Board and check for any debris caught or Something’s wrong with the Mops . tangled to it. Remove the debris and resume cleaning. • Detach the Mop Spin Board and check for any debris caught or tangled to it.
  • Page 50 Jet Bot Combo fails to the SmartThings app of the user manual. be connected. I fail to log into the SAMSUNG • Check your ID and password on the screen of the SAMSUNG account. account. During product registration, the •...
  • Page 51 • When the product registration fails repeatedly, restart the SmartThings app and try the product registration. • The SAMSUNG account for both app login and the product registration must be the same. • All users should use the SAMSUNG account issued by the country which launches the product.
  • Page 52 Troubleshooting Symptom Checklist • If the Jet Bot Combo is distant from a wireless router, it may get disconnected. The Jet Bot Combo was • Restart the SmartThings app. successfully connected to the • If the disconnection is not resolved, try the product registration SmartThings app and operating again.
  • Page 53: Appendix

    Appendix Product Specification Classification Items VR7MD97**** VR7MD96**** Jet Bot Combo : 4.8 kg Weight Clean Station : 14.0 kg Size Jet Bot Combo : 359 mm X 100 mm X 364 mm Mechanical Width (A) X Height specifications Clean Station : 444 mm X 547 mm X 510 mm (B) X Depth (C) Cleaning Methods LiDar Location detection...
  • Page 54: Usage Time

    Appendix Classification Items VR7MD97**** VR7MD96**** Frequency range 2412 - 2472 MHz Wi-Fi Transmitter power 20 dBm (Max) Frequency range 2402 - 2480 MHz Bluetooth (BLE) Transmitter power 20 dBm (Max) Usage Time Cleaning Mode Suction Power Usage Time About 70 minutes Smart About 80 minutes Vacuum + Mop...
  • Page 55: Warranty

    During the applicable warranty period, a product will be repaired, replaced, or the purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use new or reconditioned parts in repairing a product, or replace the product with a new or reconditioned product. Replacement parts and products are warranted for the remaining portion of the original product’s warranty or ninety (90) days, whichever is longer.
  • Page 56 SAMSUNG does not warrant uninterrupted or error-free operation of the product. No warranty or guarantee given by any other person, firm, or corporation with respect to this product shall be binding on SAMSUNG. To obtain warranty service, please contact SAMSUNG at: Samsung Electronics America, Inc.
  • Page 57: Warranty (Canada)

    Proof of purchase to SAMSUNG or SAMAUNG’s authorized service center. SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above.
  • Page 58 CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE.
  • Page 59 Memo...
  • Page 60 (English) CANADA 1-800-SAMSUNG (726-7864) www.samsung.com/ca_fr/support (French) 1-800-SAMSUNG (726-7864) U.S.A www.samsung.com/us/support 1-844-SAM-PAYS (726-7297) DJ68-00907C-03...