Troubleshooting - Audiovox DBS-30500 User Manual

6.

Troubleshooting

Error conditions are indicated by a fast flashing Status light on the ACU's front panel. Table 2
describes these error conditions and possible solutions for each.
Symptom
Status light flashing fast
and the receiver is off or is
not displaying a message.
The antenna is not
moving.
Status light flashing fast
and the receiver's on-
screen display shows "Cal
Error" *. The antenna is
not moving.
Status light flashing fast
and the receiver's on-
screen display shows
"Acquire Error" *. The
antenna is not moving.
Status light flashing fast
and the receiver's on-
screen display shows
"Stow Error" *. The
antenna is not moving.
Status light flashing fast
and the receiver's on-
screen display shows "Bad
EL Angle" *. The antenna
is not moving.
*NOTE: No error messages will be displayed if antenna is used in semi-automatic mode.
All error conditions except the "Stow Error" can be canceled by placing the DBS-30500 into stow. If
you have a problem or question about your system, contact your Authorized Cruise TV Dealer or
contact Cruise TV Technical Support directly by calling 1-877-845-8750.
Table 2. Errors and Possible Solutions
Cause
The satellite receiver is not
responding correctly, if at
all, to the ACU's command
and status requests.
Unable to calibrate either
the azimuth or elevation
axis. Unable to reach the
limit switch or the limit
switch did not make
contact.
Unable to locate a satellite
signal within 5 degrees of
the specified elevation.
Unable to place the
antenna into the stow
position. Either the azimuth
or elevation limit switch did
not engage.
The value entered on the
Elevation Angle Selector is
invalid.
Possible Solution
Make sure the satellite receiver is
plugged in to a working outlet.
Make sure the communications
cable is plugged into the ACU and
the satellite receiver.
Make sure there is nothing
preventing the antenna from
moving through its full range of
motion, such as ropes, structures
or stowed objects.
Make sure the correct elevation
angle has been entered into the
ACU's Elevation Angle Selector.
Turn off the power at the ACU,
then turn it back on. Place the
DBS-3200 into stow. If the
problem persists, contact your
dealer for service information.
Enter a correct elevation angle on
the Elevation Angle Selector (10
to 65 ). Toggle the Stow/View
switch to the Stow position and
then back to the View position.
The antenna will deploy normally
and locate the satellite signal.
See "Entering Satellite Elevation"
for more details.
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