Epson AS-4000 User Manual
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Epson AS-4000 User Manual

Epson AS-4000 User Manual

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User's Guide
CMP0330-02 EN

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Summary of Contents for Epson AS-4000

  • Page 1 User’s Guide CMP0330-02 EN...
  • Page 2 (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
  • Page 3 ® Windows ® 8.1 operating system ❏ Microsoft ® Windows ® 8 operating system ❏ Microsoft ® Windows ® 7 operating system Mac OS In this manual, "Mac OS" is used to refer to all versions. ©Seiko Epson Corporation 2021-2023.

  • Page 4: Table Of Contents

    Printing a Job......56 Epson Edge Print Label....10 Setting the Details for the Spot Color Check.
  • Page 5 AS-4000 User’s Guide Contents Cleaning procedure..... . 81 Cleaning the White Calibration Tile... . 85 Cleaning procedure.

  • Page 6: Safety Instructions And Notes On Usage

    AS-4000 User’s Guide Safety Instructions and Notes on Usage Safety Instructions and Notes on Usage Introduction To use this product safely, be sure to read the manual supplied with the product before use. Not handling this product as described in the supplied manual could cause a breakdown of the product or an accident. Store this guide in an easily...

  • Page 7: Safety Instructions

    AS-4000 User’s Guide Safety Instructions and Notes on Usage Safety Instructions This section explains instructions that must be observed to use this product safely and to prevent harm to users and third parties, as well as damage to property. Warning Do not remove any parts except as indicated in the manual, and do not install unauthorized parts, disassemble, or remodel.

  • Page 8: Notes On Usage

    Conditions and cautions for correct reproduction of spot colors ❏ Check the color gamut that can be reproduced by SurePress. You can use the Epson Edge Print Label to check if the spot colors you are using fall within the gamut.

  • Page 9: Product Overview

    Refers to an engineer who performs pre-printing operations and creates print data. Assuming the worker takes on the following roles for this product. ❏ Performing general operations for the software RIP "Epson Edge Print Label" Pre-press operator System Organization By attaching this product to your SurePress, you can automate the process of adjusting output colors to the appropriate colors, which includes printing a color measurement chart, measuring the colors, and adjusting the output colors.

  • Page 10: Epson Edge Print Label

    Epson Edge Print Label. Print Settings Shared Folder Use this folder to share various data created by Epson Edge Print Label or by the press with computers on which Epson Edge Print Label is installed and with all presses connected to the network.

  • Page 11: Introducing Features

    When introducing a new substrate, adding print information, or performing color matching for spot colors, create an ICC profile as necessary. When creating a print job using Epson Edge Print Label, specify an ICC profile that was created in advance to output colors that match the substrate.

  • Page 12: Checking Job Spot Color Accuracy

    Epson Edge Print Label reads the output color chart with a color measurement device, measures the difference between the colors in the data and the color measurement results, and corrects the colors to match. By using calibration data that stores the correction values along with the ICC profile that was created, you can realize stable color management even when using multiple presses or when the presses are in remote locations.

  • Page 13: Checking Color Accuracy For The Press

    ❏ Color matching between multiple preses (L-4000 series) ❏ Checking function for color reproduction accuracy of process colors Functions that can be performed by combining with EPSON Edge Print Label ❏ Spot color adjustment function ❏ Checking function for color reproduction of spot colors...
  • Page 14 AS-4000 User’s Guide Product Overview Item Explanation Color measurement target The following adhesive substrates ❏ High quality paper ❏ Cast paper ❏ Coated paper ❏ Film (white) ❏ For metallic glossy substrates, transparent film substrates, and substrates other than white, you can still use the main functions by applying white ink to the base of the substrate, but the color reproduction accuracy will decrease.

  • Page 15: External Dimensions And Necessary Space

    AS-4000 User’s Guide Product Overview External Dimensions and Necessary Space Unit: mm Illustration from above 1511 5300 Illustration from the front Change Log The following is a list of changes from the "User's Guide" (CMP0330-01) published in May 2023. Summary of Changes...

  • Page 16: Basic Operations

    AS-4000 User’s Guide Basic Operations Basic Operations Introducing a New Substrate (First Press) In the past, service support personnel would visit the customer's site to introduce a new substrate, but by using a color measurement unit, you can introduce the substrate yourself.
  • Page 17 AS-4000 User’s Guide Basic Operations Note: If you use different print information for the same substrate, the printed image quality and color will differ. If you have already made the print settings to be used for the first standard press and want to add print information, start with the following steps.

  • Page 18: Loading The Substrate

    AS-4000 User’s Guide Basic Operations Loading the Substrate The new substrate is loaded into the press by connecting it to the current substrate and replacing it. This section explains how to adjust the connection between the press and the color measurement unit to the width of the substrate when replacing to a substrate of a different width.
  • Page 19 AS-4000 User’s Guide Basic Operations When replacing a narrow substrate with a wider substrate, widen the connection before feeding the spliced substrate to the rewinder. 1. Loosen the screw at the top of the front substrate guide. 2. Move the substrate guide toward the front of the press.
  • Page 20 AS-4000 User’s Guide Basic Operations 4. Move the frame of the connecting section toward the front of the press. The rear substrate guide is fixed in place and does not move. Hold down the Feed switch on the press until the spliced section passes nip roller D in the rewinder.
  • Page 21 AS-4000 User’s Guide Basic Operations When it is in the correct position, tighten the screw on the rear substrate guide to fix it in place. Align the front substrate guide to the width of the substrate. When it is in the correct position, tighten the screw to fix it in place.

  • Page 22: Creating The Print Info

    AS-4000 User’s Guide Basic Operations Creating the Print Info. Create by copying a Print Info. set that has similar values to the settings you need. Press the Preset Management menu, and then press Print Info.. Select the Print Info. with similar values from the list, and then press Copy and Create.
  • Page 23 AS-4000 User’s Guide Basic Operations Press OK. The newly created print information is added to the list.

  • Page 24: Adjusting The Print Info. Settings

    AS-4000 User’s Guide Basic Operations Adjusting the Print Info. Settings Make a test print using the settings that have been registered so far. Check the print results and edit the settings for each item in Print Info. as necessary. Make a test print.

  • Page 25: Creating An Icc Profile

    Reconfigure each item as necessary, and then press OK. Creating an ICC Profile Create an ICC profile for each combination of Substrate No. and Print Info.. The ICC profiles you create here are used when printing from Epson Edge Print Label. Note: What is an ICC profile? Even if you specify the same color, it may be printed using a completely different tint depending on the display device or press you are using.
  • Page 26 AS-4000 User’s Guide Basic Operations If the substrate is not white, or if the light intensity of the amplifier is less than 4000, print one frame of the color measurement chart for the ICC profile to be used, and then change the amplifier threshold.
  • Page 27 AS-4000 User’s Guide Basic Operations Check the Substrate No. and Print Info., and then press Print. Print the color measurement chart, measure the colors, and then create an ICC profile. While printing the chart or measuring colors, the status of the press is displayed at the top of the touch panel.

  • Page 28: Importing Externally Created Icc Profiles

    AS-4000 User’s Guide Basic Operations Importing Externally Created ICC Profiles You can import and use an externally created ICC profile without having to create an ICC profile using this product. Save the ICC profile to be imported in the following folder on the press.
  • Page 29 AS-4000 User’s Guide Basic Operations Press ICC Profile. Press Import. Select the ICC profile to be imported, and then press Import.
  • Page 30 AS-4000 User’s Guide Basic Operations Check that the specified ICC profile has been imported.

  • Page 31: Introducing A New Substrate (Second And Subsequent Presses)

    AS-4000 User’s Guide Basic Operations Introducing a New Substrate (Second and Subsequent Presses) When introducing a new substrate on multiple presses, the print settings created on the first press, which serves as the standard, are imported to the second and subsequent presses to perform color matching between them. The calibration data created here is unique to the press and corrects color differences (individual differences) between multiple presses.

  • Page 32: Loading The Substrate

    AS-4000 User’s Guide Basic Operations Loading the Substrate The new substrate is loaded into the press by connecting it to the current substrate and replacing it. This section explains how to adjust the connection between the press and the color measurement unit to the width of the substrate when replacing to a substrate of a different width.
  • Page 33 AS-4000 User’s Guide Basic Operations When replacing a narrow substrate with a wider substrate, widen the connection before feeding the spliced substrate to the rewinder. 1. Loosen the screw at the top of the front substrate guide. 2. Move the substrate guide toward the front of the press.
  • Page 34 AS-4000 User’s Guide Basic Operations 4. Move the frame of the connecting section toward the front of the press. The rear substrate guide is fixed in place and does not move. Hold down the Feed switch on the press until the spliced section passes nip roller D in the rewinder.
  • Page 35 AS-4000 User’s Guide Basic Operations When it is in the correct position, tighten the screw on the rear substrate guide to fix it in place. Align the front substrate guide to the width of the substrate. When it is in the correct position, tighten the screw to fix it in place.

  • Page 36: Importing Print Settings

    AS-4000 User’s Guide Basic Operations Importing Print Settings You can import print settings created on another press. You can import a combination of print information and ICC profile associated with the substrate number by specifying the substrate model number and the press you are importing from.
  • Page 37 AS-4000 User’s Guide Basic Operations Specify the Substrate No. and Press Name you want to import, and then select the Print Info. and ICC Profile combination associated with the Substrate No.. The combination of Substrate No., Print Info., and ICC Profile to be imported is displayed at the bottom of the screen.
  • Page 38 AS-4000 User’s Guide Basic Operations Press Execute. Press the Substrate Management tab, and check that the imported print settings and print information are displayed. Important: If the model or the system versions differ from the import source, the settings for the print information may not match.

  • Page 39: Adjusting The Print Info. Settings

    AS-4000 User’s Guide Basic Operations Note: If the import source and the import destination use different models, or if you import from a white ink model to a model without white ink, Print Preset Settings may not be displayed correctly, or printing may not be possible because the preset items and their settings differ.
  • Page 40 AS-4000 User’s Guide Basic Operations Press Print Info. on the Preset Management screen. Select the Print Info. you want to edit, and then press Edit. Reconfigure each item as necessary, and then press OK.

  • Page 41: Creating Calibration Data

    Epson Edge Print Label reads the output color chart with a color measurement device, measures the difference between the colors in the data and the color measurement results, and corrects the colors to match. Furthermore, by using calibration data that stores the correction values along with the ICC profile that was created, you can realize stable color management even when using multiple presses or when the presses are in remote locations.
  • Page 42 AS-4000 User’s Guide Basic Operations Press the Color Management menu, and then press the Substrate Management tab. Select the combination of Substrate No. and Print Info. that you want to use to create the calibration data from the list, and then press Calibration.
  • Page 43 AS-4000 User’s Guide Basic Operations Check that the calibration data has been created. The date and time of creation is displayed in the Calibration column in Detailed Settings.

  • Page 44: Printing Jobs

    Press operator <Prepare the print data> Specifying the Substrate No. and Print Info. for Printing “Preparing the Print Data” on page 45 Epson Edge Print Label Pre-press operator Specifying the ICC Profile for Output “Preparing the Print Data” on page 45 Executing Printing “Preparing the Print Data”...

  • Page 45: Preparing The Print Data

    “Checking the Results for Check Job Spot Color Accuracy” on page 49 Preparing the Print Data Make the necessary settings for the print job in Epson Edge Print Label. If you are managing spot colors in a Color Collection group, set them in Quick Sets. Important: Even if different Print Info.

  • Page 46: Setting The Registration Mark Sensor Amplifier Threshold Value

    AS-4000 User’s Guide Basic Operations Click (Print) on the job toolbar. RIP the job before printing. Setting the Registration Mark Sensor Amplifier Threshold Value If the light intensity (red) for the substrate's base color area is less than 4000, the registration mark on the color measurement chart cannot be read correctly.
  • Page 47 AS-4000 User’s Guide Basic Operations Set the Print Info. under the actual conditions that will be used to create the ICC profile, and print only one frame of the color measurement chart for the ICC profile. Even if you have already created an ICC profile, print a color measurement chart using the procedure for creating an ICC profile.
  • Page 48 AS-4000 User’s Guide Basic Operations After pressing Print, if a message is displayed asking if you want to create an ICC profile, press Create. The calibration data is not deleted because the job is canceled in step 5. 5. Cancel the job as soon as the color measurement chart starts printing.

  • Page 49: Starting Printing

    AS-4000 User’s Guide Basic Operations If the print data is ready, perform a test print before making the final print. Starting Printing Check the settings on the touch panel of the press, move the press switch from Standby to Ready, and then start printing.
  • Page 50 Performing Color Matching for Spot Colors Spot colors used for printing are grouped by Epson Edge Print Label to manage the output adjustment values. In the following situations you can use the batch adjustment function to adjust the output color to an appropriate color for each group or change the color.

  • Page 51: Creating Quick Sets

    This product saves the group of settings necessary for spot color matching as a quick set, and uses the saved quick set to perform group adjustments for spot colors. For details on the settings you can make, see the Epson Edge Print Label Help. Click the Tools menu - Manage RIP Presets - Quick Sets - Add.

  • Page 52: Performing Group Adjustments For Spot Colors

    The quick set you created is added to the list. Performing Group Adjustments for Spot Colors Click the Tools menu - Manage RIP Presets - Color Collection. For details on how to create a Color Collection, see the Epson Edge Print Label Help.
  • Page 53 Deselect All Clears all selected spot colors. Select AS-4000 in Colorimeter, and then click Execute. Scan Measurement is automatically selected as the color measurement method. When the completion screen is displayed, click Finish to close the wizard, and then close the Manage RIP Presets screen.
  • Page 54 AS-4000 User’s Guide Color Matching for Spot Colors Select the quick set you want to use for the group adjustment, and then click Proceed. Leave the spot color selection unchanged and click Color Measurement. If you change the settings for a spot color chart that has already been printed, you need to reprint the spot color chart.
  • Page 55 ❏ The adjusted group in Spot Color Replacement - Use the enabled groups in the color collection from the quick set used in the group adjustment is checked. Note: You can check the results of Group Adjusting Spot Colors by printing the color sample for the group-adjusted color collection. U Help for Epson Edge Print Label...
  • Page 56 Inspection Press Manager “Setting the Details for the Spot Color Check” on page 57 <While printing a job> Send a Job from Epson Edge Print Label Epson Edge Print Label “Preparing the Print Data” on page 45 Pre-press operator...

  • Page 57: Setting The Details For The Spot Color Check

    AS-4000 User’s Guide Checking Colors Setting the Registration Mark Sensor Amplifier Threshold Value “Setting the Registration Mark Sensor Amplifier Threshold Value” on page 46 Start Printing the Job “Starting Printing” on page 49 Press Check Before Printing Press operator “Checking the Results of the Before Printing Check” on...
  • Page 58 AS-4000 User’s Guide Checking Colors Check the current settings in Check Job Spot Color Accuracy, and then press Settings to make changes. Set when to perform Check Job Spot Color Accuracy. Select from Before Printing or After Printing. If you want to check before and after printing, set Compare Before/After Printing to Apply.
  • Page 59 AS-4000 User’s Guide Checking Colors Check the settings in Detailed Settings, and then press Detailed Settings if you want to make changes. Set the Display Check Results Method and whether or not to print when performing Check Job Spot Color Accuracy before printing, and then press Continue.
  • Page 60 AS-4000 User’s Guide Checking Colors Set the standard values for inspection. Item Explanation Check Job Spot Color Accuracy Enter the color difference (ΔE) between the results of performing color measurement on the chart and the standard spot color values. Compare Before/After Printing Enter the color difference (ΔE) between the charts before and after printing.

  • Page 61: Example Settings For Test Printing

    AS-4000 User’s Guide Checking Colors Note: You can also change the Check Job Spot Color Accuracy settings on the Print Settings - Other Settings tab from the Job Management menu. However, the settings made here are only available for the currently set job.

  • Page 62: Checking The Results Of The Before Printing Check

    Press Settings from Check Job Spot Color Accuracy, and then set After Printing as the time to execute Check Spot Color Accuracy. Change the other settings as necessary. Perform printing from Epson Edge Print Label. When the test print is complete, the chart will be printed, and color measurement and determination will be performed.
  • Page 63 AS-4000 User’s Guide Checking Colors Press Check Results on the Operation Status screen. Press the Before Printing tab to check the print results. The number of colors where the color difference between the standard spot color and the chart is within the standard values are displayed in the inspection results.

  • Page 64: Checking The Results Of The After Printing Check

    AS-4000 User’s Guide Checking Colors If the color difference is within the standards for the inspection, press Continue to print the actual job. If there are colors that exceed the standard values, press Cancel Job and see the following to take action.

  • Page 65: Checking The Results Of Compare Before/After Printing

    AS-4000 User’s Guide Checking Colors If the color difference is within the standards for the inspection, press Continue. If there are colors that exceed the standard values, see the following to take action. “If the Results for the Before Printing or After Printing Checks Exceed the Standard Values in Check Job Spot Color Accuracy”...
  • Page 66 AS-4000 User’s Guide Checking Colors “If the Results for the Before Printing or After Printing Checks Exceed the Standard Values in Check Job Spot Color Accuracy” on page 98 Checking the Color Accuracy of the Press You can ensure print quality by checking the color accuracy regularly when the press starts up or shuts down. Print a dedicated chart and perform color measurement, then compare the color measurement results with the standard values to check the color status of the press.
  • Page 67 AS-4000 User’s Guide Checking Colors Press the Maintenance menu, and then press Press Settings. Press Settings for Check Color Accuracy. Set the standard for inspection, and then press OK. Enter a numerical value for the percentage of patches that should meet the color difference standard as a result...

  • Page 68: Performing A Print Color Accuracy Check Pattern

    AS-4000 User’s Guide Checking Colors Performing a Print Color Accuracy Check Pattern Press the Maintenance menu, and then press Check Print Quality - Print Color Accuracy Check Pattern. Press Yes. Move the press switch to Ready, and then print the color accuracy check pattern.
  • Page 69 AS-4000 User’s Guide Checking Colors Press Check Results on the Operation Status screen. The results of comparing with the standard values are displayed. Check the results of Determination1. If the percentage of patches with a color difference (ΔE) of 2.0 or less meets the inspection criteria, it is...
  • Page 70 AS-4000 User’s Guide Checking Colors Press the Determination2 tab to check the print results. If the percentage of patches with a color difference (ΔE) greater than 3.0 is within the standard, it is determined that there is no problem. If there are any problems in Determination1 or Determination2 after checking the color accuracy, see the following to take action.

  • Page 71: Maintenance

    AS-4000 User’s Guide Maintenance Maintenance Before Performing Maintenance In addition to daily inspections and cleaning of the press, clean inside the color measurement unit to maintain color matching accuracy. Timings for Inspection and Cleaning Frequency Explanation Daily Inspect and clean daily to maintain color matching accuracy.

  • Page 72: Precautions

    AS-4000 User’s Guide Maintenance Product Name Explanation Plastic gloves Wear these while cleaning. Precautions Additives in the alcohol ❏ Additives that can be used are IPA, normal propyl alcohol, or water. (Ethanol can also be used as an additive if IPA is the main component of the alcohol.)

  • Page 73: Cleaning Procedure

    AS-4000 User’s Guide Maintenance Cleaning procedure Open the cover of the color measurement unit. Clean both of the rollers. If paper dust, dirt, glue, and so on, have stuck to the rollers, wipe them off with a woven polyester/nylon knit cloth soaked in the alcohol for cleaning ink.

  • Page 74: Cleaning The Backing

    AS-4000 User’s Guide Maintenance Close the cover of the color measurement unit. This completes this section. Cleaning the Backing The backing is the underlay that serves as the base for the color measurement device. If ink or glue adheres to the backing on the backside of the substrate, it may affect the color measurement results.

  • Page 75: Cleaning Procedure

    AS-4000 User’s Guide Maintenance Cleaning procedure Open the cover of the color measurement unit. Open the flap of the color measurement unit.
  • Page 76 AS-4000 User’s Guide Maintenance Loosen the two screws at the front of the backing, and remove the front side of the backing. Inspect the backing plate (the white section) and clean it if it is dirty. If paper dust, dirt, glue, and so on, have stuck to the surface that comes into contact with the substrate, wipe them off with a woven polyester/nylon knit cloth soaked in the alcohol for cleaning ink.
  • Page 77 AS-4000 User’s Guide Maintenance Remove the backing from the base of the color measurement unit. Remove the entire backing by lifting the hook on the back. Place the backing on a level surface for cleaning. If paper dust, dirt, glue, and so on, have stuck to the surface that comes into contact with the substrate, wipe them off with a woven polyester/nylon knit cloth soaked in the alcohol for cleaning ink.

  • Page 78: Cleaning The Paper Presser

    AS-4000 User’s Guide Maintenance Close the flap of the color measurement unit. Close the cover of the color measurement unit. This completes this section. Cleaning the Paper Presser If the paper presser, which holds down the substrate, is dirty, the print results will also be dirty.

  • Page 79: Cleaning Procedure

    AS-4000 User’s Guide Maintenance Item Explanation ❏ Maintenance products to use Polyester/nylon knit woven fabric ❏ Alcohol for cleaning ink ❏ Alcohol container for cleaning ink Cleaning procedure Open the cover of the color measurement unit. Inspect the surface of the paper presser that comes into contact with the substrate to see if it is dirty.

  • Page 80: Cleaning The Registration Mark Presser

    AS-4000 User’s Guide Maintenance Close the cover of the color measurement unit. This completes this section. Cleaning the Registration Mark Presser If the registration mark presser for detecting registration marks correctly is dirty, it may affect the color measurement results.

  • Page 81: Cleaning Procedure

    AS-4000 User’s Guide Maintenance Item Explanation Frequency Inspect it daily and clean it if it is dirty. Time required Approx. 5 minutes Maintenance mode Motor Drive Off Cleaning items on the Periodic Rewinder section Maintenance screen ❏ Maintenance products to use Polyester/nylon knit woven fabric ❏...
  • Page 82 AS-4000 User’s Guide Maintenance Remove the registration mark presser. Remove the registration mark presser from the pin attached to the frame, tilt it and slowly pull it out. Inspect the registration mark presser to see if it is dirty. If it is dirty, go to step 5 to clean it. If it is not dirty, no cleaning is required. Go to step 7.
  • Page 83 AS-4000 User’s Guide Maintenance Remove the screw, and then remove the rollers from the registration mark presser.
  • Page 84 AS-4000 User’s Guide Maintenance If there is any dirt on the base or the rollers of the registration mark presser, wipe it off with a woven polyester/ nylon knit cloth soaked in the alcohol for cleaning ink. Align the protrusions on the registration mark presser with the holes in the rollers, attach them and then secure...

  • Page 85: Cleaning The White Calibration Tile

    AS-4000 User’s Guide Maintenance Return the registration mark presser to its original position and tighten the screw to install. Pass the substrate between the rollers and the base. Close the cover of the color measurement unit. This completes this section.

  • Page 86: Cleaning Procedure

    AS-4000 User’s Guide Maintenance Cleaning procedure Open the cover of the color measurement unit. Clean the white calibration tile. Wipe off any dirt from the surface of the white calibration tile with a dry woven polyester/nylon knit cloth. Close the cover of the color measurement unit.

  • Page 87: Cleaning Procedure

    AS-4000 User’s Guide Maintenance If the spectrum sensor module is dirty, it must be cleaned otherwise a self-diagnosis error will occur. Item Setting Contents Frequency Clean when a self-diagnosis error occurs. Time required Approx. 5 minutes ❏ Maintenance products to use Polyester/nylon knit woven fabric ❏...
  • Page 88 AS-4000 User’s Guide Maintenance Slowly press down near the fixed part of the paper presser to lower the paper presser. Note that if you hold the edge of the paper presser and lower it, the paper presser may be deformed.
  • Page 89 AS-4000 User’s Guide Maintenance Disconnect the I/O and USB cables from the spectrum sensor module. 1. Disconnect the I/O cable. 2. Disconnect the USB cable.
  • Page 90 AS-4000 User’s Guide Maintenance Loosen the two screws and lift the spectrum sensor module up and out of the carriage to remove it. Clean the spectrum sensor module. 1. Wipe the base of the module with a dry woven polyester/nylon knit cloth.
  • Page 91 AS-4000 User’s Guide Maintenance 2. Use an air spray to blow off dust and so on from the sensor area. Align the protrusion on the carriage with the hole in the spectrum sensor module, install it in its original position, and then tighten the two screws to secure it in place.
  • Page 92 AS-4000 User’s Guide Maintenance Be careful not to catch the grounding wire (black cable). Connect the USB and I/O cables to the spectrum sensor module. Move the carriage to the back. Close the cover of the color measurement unit. Turn on the press.

  • Page 93: Performing A Self-Diagnosis

    AS-4000 User’s Guide Maintenance Performing a Self-diagnosis The self-diagnosis feature checks if the color measurement unit is operating properly and measuring colors correctly. Self-diagnosis takes a few minutes. A message is displayed if the white calibration tile or the spectrum sensor module needs to be cleaned after the self-diagnosis.
  • Page 94 AS-4000 User’s Guide Maintenance If a message is displayed prompting you to clean and you wish to do so, press Clean and go to step 3. Clean the white calibration tile. “Cleaning the White Calibration Tile” on page 85 When the cleaning is finished, check the message and press Cleaning Complete to resume the self-diagnosis.
  • Page 95 AS-4000 User’s Guide Maintenance When cleaning the spectrum sensor module, press Cancel on the message displayed to turn off the press. Turn on the press. Go back to step 1 to perform self-diagnosis. If you are prompted to clean the spectrum sensor module again even after cleaning it, contact service support.

  • Page 96: Troubleshooting

    Try the following solutions. ❏ Match the colors using the Epson Edge Print Label output color adjustment chart job Print an output color adjustment chart job from Epson Edge Print Label and match the colors by visually selecting the output colors.

  • Page 97: If The Chart Is Blurry And The Colors Do Not Match

    AS-4000 User’s Guide Troubleshooting ❏ Make sure the press has imported an ICC profile Make sure that the calibration data was created on the press that imported the ICC profile. 1. Press the Color Management menu, and then press the Substrate Management tab.

  • Page 98: If The Results For The Before Printing Or After Printing Checks Exceed The Standard Values In Check Job Spot Color Accuracy

    “Stirring the Ink Cartridges” on page 102 “Performing Head Cleaning” on page 102 ❏ If cleaning does not solve the problem Perform Group Adjusting Spot Colors from Epson Edge Print Label. “Performing Group Adjustments for Spot Colors” on page 52...

  • Page 99: If The Color Difference Exceeds The Standard Values When Checking Job Spot Color Accuracy To Compare The Before Printing And After Printing Results

    AS-4000 User’s Guide Troubleshooting If the Color Difference Exceeds the Standard Values when Checking Job Spot Color Accuracy to Compare the Before Printing and After Printing Results Try the following solutions. “Cleaning the White Calibration Tile” on page 85 “Cleaning the Backing” on page 74 “Stirring the Ink Cartridges”...

  • Page 100: If You Cannot Connect To The Print Settings Shared Folder

    You can create a print settings shared folder on the computer on which Epson Edge Print Label is installed, or on a computer that is connected to the network.
  • Page 101 ❏ This screen is displayed every time you access the folder. If you select Remember my credentials, you will not need to enter your credentials the next time you access the folder. Specify the print settings shared folder in Epson Edge Print Label. 1. Click the Tools menu - Preferences -...

  • Page 102: When You Need To Enter Windows Credentials To Save Color Measurement Results

    When You Need to Enter Windows Credentials to Save Color Measurement Results You must enter Windows credentials when using RIP software other than Epson Edge Print Label and saving color measurement results on a computer connected to the network. Check the connection destination with the RIP software administrator, and then set Network Credentials from Maintenance - Press Settings.

  • Page 103: When Problems Cannot Be Resolved

    AS-4000 User’s Guide Troubleshooting When Problems Cannot be Resolved If you cannot resolve a problem after taking the measures described in the "Troubleshooting" section, contact service support.

  • Page 104: Standards And Approvals

    AS-4000 User’s Guide Standards and Approvals Standards and Approvals For Users in Europe only The crossed out wheeled bin label that can be found on your product indicates that this product should not be disposed of via the normal household waste stream. To prevent possible harm to the environment or human health please separate this product from other waste streams to ensure that it can be recycled in an environmentally sound manner.

  • Page 105: For Users In China Only

    AS-4000 User’s Guide Standards and Approvals For Users in China only CE marking for EU Information of EU declaration of conformity: The full text of the EU declaration of conformity of this equipment is available at the following Internet address.

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