Lenovo ThinkSystem ST45 V3 User Manual
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Lenovo ThinkSystem ST45 V3 User Manual

Lenovo ThinkSystem ST45 V3 User Manual

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ThinkSystem ST45 V3
User Guide
Machine Type: 7DH4, 7DH5

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Summary of Contents for Lenovo ThinkSystem ST45 V3

  • Page 1 ThinkSystem ST45 V3 User Guide Machine Type: 7DH4, 7DH5...
  • Page 2 Before using this information and the product it supports, be sure to read and understand the safety information and the safety instructions, which are available at: https://pubs.lenovo.com/safety_documentation/ In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server, which can be found at: http://datacentersupport.lenovo.com/warrantylookup First Edition (December 2024) ©...

  • Page 3: Table Of Contents

    Remove the server cover ..135 Simple-swap drive and drive cage replacement (bay 2) ... Install the server cover ..137 © Copyright Lenovo 2024...
  • Page 4 LEDs ....168 information ....193 General problem determination procedures ..169 ThinkSystem ST45 V3 User Guide...

  • Page 5: Safety

    Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright Lenovo 2024...

  • Page 6: Safety Inspection Checklist

    Safety of Electronic Equipment within the Field of Audio/Video, Information Technology and Communication Technology. Lenovo assumes you are qualified in the servicing of equipment and trained in recognizing hazards energy levels in products. Access to the equipment is by the use of a tool, lock and key, or other means of security, and is controlled by the authority responsible for the location.
  • Page 7 Click Power ➙ Power Cables to see all line cords. • Make sure that the insulation is not frayed or worn. 3. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations.
  • Page 8 ThinkSystem ST45 V3 User Guide...

  • Page 9: Chapter 1. Introduction

    Chapter 1. Introduction The ThinkSystem ST45 V3 server (Types 7DH4 and 7DH5) is an entry 1 socket tower server ideal for small businesses, home offices, retail, educational institutions and branch offices. The server supports one AMD ® EPYC 4004 series processor and up to 64 GB of 5200 MHz ECC DDR5 memory. With the modular design, the server is flexible to be customized for maximum storage capacity or high storage density with selectable input/output options and tiered system management.

  • Page 10: Tech Tips

    The system has been verified to run even enterprise workload, 24/7. Tech Tips Lenovo continually updates the support website with the latest tips and techniques that you can use to solve issues that your server might encounter. These Tech Tips (also called retain tips or service bulletins) provide procedures to work around issues or solve problems related to the operation of your server.

  • Page 11: Specifications

    4004 series processors. • Up to 12 cores • Thermal Design Power (TDP): up to 65 W For a list of supported processors, see https://serverproven.lenovo.com Memory “Memory module installation rules and order” on page 33 for detailed information about memory configuration and setup.
  • Page 12 Note: The maximum video resolution is 3840 x 2160 at 60 Hz. Network • One Ethernet port (10/100/1000 Mbps RJ-45) • One of the following network adapters: – ThinkSystem Broadcom 5719 1GbE RJ45 4-Port PCIe Ethernet Adapter – ThinkSystem Broadcom 57416 10GBASE-T 2-Port PCIe Ethernet Adapter ThinkSystem ST45 V3 User Guide...

  • Page 13: Mechanical Specifications

    • ThinkSystem RAID 5350-8i PCIe 12Gb Adapter (RAID level 0, 1, and 5) • ThinkSystem 4350-8i SAS/SATA 12Gb HBA For more information about the RAID/HBA adapters, see Lenovo ThinkSystem RAID Adapter and HBA Reference System fan The server supports up to three fans: •...

  • Page 14: Environmental Specifications

    • The declared acoustic sound levels are based on the following configuration, which may change depending on configuration/conditions: – Typical: 1x 65 W CPU, 2x 32 GB DIMM, 3x 3.5" HDD, 1x 2.5" SSD, 2x 960 GB M.2, 1x 5350-8i RAID, 1x 500 W fixed PSU ThinkSystem ST45 V3 User Guide...

  • Page 15: Particulate Contamination

    If Lenovo determines that the levels of particulates or gases in your environment have caused damage to the device, Lenovo may condition provision of repair or replacement of devices or parts on implementation of appropriate remedial measures to mitigate such environmental contamination.

  • Page 16: Management Options

    Management options The system management options described in this section are available to help you manage the servers more conveniently and efficiently. ThinkSystem ST45 V3 User Guide...
  • Page 17 √ Notes: 1. Most options can be updated through the Lenovo tools. Some options such as Client HDD firmware require the use of supplier tools. 2. Firmware updates are limited to Lenovo XClarity Provisioning Manager Lite and UEFI updates only.
  • Page 18 4. It’s highly recommended that you check the power summary data for your server using Lenovo Capacity Planner before purchasing any new parts. ThinkSystem ST45 V3 User Guide...

  • Page 19: Chapter 2. Server Components

    Drive activity LED (white) Mic-in connector (Windows Client OS only) Headset connector (Windows Client OS only) USB Type-C 3.2 Gen 1 (5 Gbps) connector USB Type-A 3.2 Gen 1 (5 Gbps) connectors (x4) Front thermal sensor Optical-drive bay (optional) © Copyright Lenovo 2024...

  • Page 20: Rear View

    Depending on the model, the server might come with an optical drive installed in this drive bay. See “Optical drive and drive cage replacement” on page Rear view This section contains information about the important components on the rear of this server. ThinkSystem ST45 V3 User Guide...
  • Page 21 Figure 3. Rear view Table 3. Components on the rear view Rear fan Padlock loop Kensington lock slot Power cord connector PCIe slot 3 PCIe slot 1 USB Type-A 2.0 connectors (x4) Ethernet port (10/100/1000 Mbps RJ-45) HDMI connector DisplayPort connectors (x2) Audio line-out connector Rear fan The rear fan is installed in this space.
  • Page 22 • This connector is only supported by Windows Client OS. • Users may be aware of the low frequency noise via audio port in particular environments. • Excessive sound pressure from earphone/headphone can cause hearing damage. ThinkSystem ST45 V3 User Guide...

  • Page 23: Side View

    Side view Follow the instructions in this section to locate the components from the side of the server. Figure 5. Side view Table 4. Components on the side view ODD drive bay (One 9mm slim SATA optical disk drive) Drive bay 2 (One 3.5-inch SATA drive) or Drive bay 3 (One 3.5-inch SATA drive) Front bezel System board...
  • Page 24 The cable lock also locks the server cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at http://www.lenovo.com/support.

  • Page 25: System-Board Connectors

    Figure 7. Kensington-style cable lock System-board connectors The following illustration shows the internal connectors on the system board. Figure 8. System-board connectors Chapter 2 Server components...
  • Page 26 Processor power connector Processor socket Processor fan connector DIMM slot 1 DIMM slot 2 Front fan connector Currently, there is no PCIe adapter supported in this PCIe x1 slot. Go through the sales channel for additional requests. ThinkSystem ST45 V3 User Guide...

  • Page 27: Chapter 3. Parts List

    2. Click Parts. 3. Enter the serial number to view a listing of parts for your server. It is highly recommended that you check the power summary data for your server using Lenovo Capacity Planner before purchasing any new parts.
  • Page 28 Tier 1 CRU at your request with no service agreement, you will be charged for the installation. • T2: Tier 2 customer replaceable unit (CRU). You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.

  • Page 29: Power Cords

    Several power cords are available, depending on the country and region where the server is installed. To view the power cords that are available for the server: 1. Go to: http://dcsc.lenovo.com/#/ 2. Click Preconfigured Model or Configure to order. 3. Enter the machine type and model for your server to display the configurator page.
  • Page 30 ThinkSystem ST45 V3 User Guide...

  • Page 31: Chapter 4. Unboxing And Setup

    This section contains instruction on how to identify the server. Identifying your server When you contact Lenovo for help, the machine type, model, and serial number information help support technicians to identify your server and provide faster service. The illustration below shows the location of the ID label which contains the model number, machine type, and serial number of the server.
  • Page 32 Service Information web page. The Service Information web page provides additional information for parts installation and replacement videos, and error codes for solution support. ThinkSystem ST45 V3 User Guide...
  • Page 33 Figure 11. Service Label and QR code COA label The Certificate of Authenticity (COA) label, which is located on the top surface of the server, provides the name of the product it certifies and a certificate number, product key or serial number for the product. Chapter 4 Unboxing and setup...

  • Page 34: Server Setup Checklist

    3. Connect all external cables to the server. See Chapter 2 “Server components” on page 11 connectors locations. Typically, you will need to connect the following cables: • Connect the server to the power source. ThinkSystem ST45 V3 User Guide...
  • Page 35 1. Update the firmware for the server if necessary. 2. Configure the firmware for the server. The following information is available for RAID configuration: • https://lenovopress.lenovo.com/lp0578-lenovo-raid-introduction • https://lenovopress.lenovo.com/lp0579-lenovo-raid-management-tools-and-resources 3. Install the operating system. 4. Install the applications and programs for which the server is intended to be used.
  • Page 36 ThinkSystem ST45 V3 User Guide...

  • Page 37: Chapter 5. Hardware Replacement Procedures

    • Do not attempt to lift an object that might be too heavy for you. If you have to lift a heavy object, read the following precautions carefully: – Make sure that you can stand steadily without slipping. – Distribute the weight of the object equally between your feet. © Copyright Lenovo 2024...

  • Page 38: Safety Inspection Checklist

    Safety of Electronic Equipment within the Field of Audio/Video, Information Technology and Communication Technology. Lenovo assumes you are qualified in the servicing of equipment and trained in recognizing hazards energy levels in products. Access to the equipment is by the use of a tool, lock and key, or other means of security, and is controlled by the authority responsible for the location.

  • Page 39: System Reliability Guidelines

    Click Power ➙ Power Cables to see all line cords. • Make sure that the insulation is not frayed or worn. 3. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations.
  • Page 40 • When handling a device, carefully hold it by the edges or the frame. • Do not touch solder joints, pins, or exposed circuitry. • Keep the device from others’ reach to prevent possible damages. ThinkSystem ST45 V3 User Guide...

  • Page 41: Memory Module Installation Rules And Order

    For information on the types of memory module supported by this server, see “Technical specifications” on page Information about optimizing memory performance and configuring memory is available at the Lenovo Press website: https://lenovopress.lenovo.com/servers/options/memory In addition, you can take advantage of a memory configurator, which is available at the following site: https://dcsc.lenovo.com/#/memory_configuration...

  • Page 42: Power On And Power Off The Server

    CMOS battery (CR2032) replacement Follow instructions in this section to remove and install the CMOS battery (CR2032). Remove the CMOS battery (CR2032) Follow instructions in this section to remove the CMOS battery (CR2032). About this task S002 ThinkSystem ST45 V3 User Guide...
  • Page 43 S004 CAUTION: When replacing the lithium battery, use only Lenovo specified part number or an equivalent type of battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

  • Page 44: Install The Cmos Battery (Cr2032)

    S004 CAUTION: When replacing the lithium battery, use only Lenovo specified part number or an equivalent type of battery recommended by the manufacturer. If your system has a module containing a lithium battery, ThinkSystem ST45 V3 User Guide...
  • Page 45 • To avoid possible danger, make sure to read and follow the safety statements. • Lenovo has designed this product with your safety in mind. The CMOS battery must be handled correctly to avoid possible danger. If you install the CMOS battery, do adhere to the following instructions.

  • Page 46: Drive And Drive Cage Replacement

    “Power off the server” on page • Remove any locking device that secures the server, such as a Kensington lock or a padlock. • Place the server on its side with the cover up. Procedure ThinkSystem ST45 V3 User Guide...
  • Page 47 Step 1. Make preparation for this task. Remove the server cover. See “Remove the server cover” on page 135. Attention: The heat sink and processor could be very hot. To avoid burning yourself, wait for a few minutes after turning off the server before you remove the server cover. Disconnect the cables from the drive assembly.
  • Page 48 Figure 17. Removing drive assembly from drive bay 1 ThinkSystem ST45 V3 User Guide...
  • Page 49 Step 3. If necessary, remove the drive from the retainer. Tear both sides of the retainer apart, and remove the drive. Remove a 3.5-inch drive from the retainer Figure 18. Removing a 3.5-inch drive from the retainer Note: Depending on the configuration, the 3.5-inch drive may be the model in the illustration below.
  • Page 50 For a complete list of supported optional devices for the server, see https://serverproven.lenovo.com • If there are more than one drives to be installed, determine installation order based on the following rules: – Start with solid-state drives, and proceed with hard-disk drives. ThinkSystem ST45 V3 User Guide...
  • Page 51 – When installing one 3.5-inch solid-state drive and one 3.5-inch hard-disk drive, install the solid-state drive in bay 0 and the hard-disk drive in bay 2. – Start with the drive with the lowest capacity. – Start with bay 0, proceed to bay 1, and bay 2, and then bay 3. Note: Drives of different types and different capacities are allowed to be installed in one server, but not in the same RAID array.
  • Page 52 Figure 21. Installing a 3.5-inch drive into the retainer ThinkSystem ST45 V3 User Guide...
  • Page 53 Figure 22. Installing a 2.5-inch drive into the retainer Step 2. Face the retainer handles upward and push the drive assembly into the drive bay. Press the drive assembly firmly to ensure it is seated correctly. Chapter 5 Hardware replacement procedures...
  • Page 54 Figure 23. Installing the 3.5-inch drive assembly into drive bay 0 Figure 24. Installing the 2.5-inch drive assembly into drive bay 1 ThinkSystem ST45 V3 User Guide...
  • Page 55 2. Check the drive activity LED on the front of the server to verify if the drives are operating correctly. See “Front view” on page 11 3. Use the Lenovo XClarity Provisioning Manager Lite to configure the RAID if necessary. For more information, see https://pubs.lenovo.com/lxpm-lite/RAID_setup...
  • Page 56 From the outside of the chassis, remove the screw that secures the bay 0 drive cage to the chassis. From the inside of the chassis, remove the screw that secures the bay 0 drive cage to the chassis. Pull the bay 0 drive cage out from the chassis. ThinkSystem ST45 V3 User Guide...
  • Page 57 Figure 27. Removing the bay 0 drive cage After you finish 1. Install a replacement unit. See “Install the drive cage (bay 0-1)” on page 2. If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
  • Page 58 Install the front bezel. Insert the three plastic tabs on the bottom of the front bezel with the corresponding slots on the front of the chassis. Pivot the front bezel towards the chassis until it snaps into place. ThinkSystem ST45 V3 User Guide...
  • Page 59 Figure 29. Installing the front bezel Step 3. Install the bay 1 drive cage. Align the four hooks on both drive cages, and attach bay 1 drive cage to bay 0 drive cage; then, slide the bay 1 drive cage downward until the four hooks on both drive cages are fully engaged. Make sure the latch on the bay 1 drive cage is also engaged with the hook on the bay 0 drive cage.

  • Page 60: Simple-Swap Drive And Drive Cage Replacement (Bay 2)

    If applicable, disconnect all the cables from the 3.5-inch drive assembly. Step 2. Remove the ODD+bay 2 drive cage assembly from the chassis. Rotate the handle on the optical drive cage. Lift the drive cage assembly out from the chassis. ThinkSystem ST45 V3 User Guide...
  • Page 61 Figure 31. Removing the ODD+bay 2 drive cage assembly Step 3. Remove the 3.5-inch drive. Slide the drive retainer out from the drive cage. Tear both sides of the retainer apart and remove the drive from the retainer. Figure 32. Removing the 3.5-inch drive Note: Depending on the configuration, the 3.5-inch drive may be the model in the illustration below.
  • Page 62 0 and the hard-disk drive in bay 2. – Start with the drive with the lowest capacity. – Start with bay 0, proceed to bay 1, and bay 2, and then bay 3. ThinkSystem ST45 V3 User Guide...
  • Page 63 Note: Drives of different types and different capacities are allowed to be installed in one server, but not in the same RAID array. The drives in a single RAID array must be the same type and the same capacity. Procedure Step 1.
  • Page 64 Ensure that the drive cage assembly is seated correctly; then, rotate the handle on the optical drive cage toward the front of the chassis to secure the drive cage assembly into place. ThinkSystem ST45 V3 User Guide...
  • Page 65 4. Check the drive activity LED on the front of the server to verify if the drives are operating correctly. See “Front view” on page 11 5. Use the Lenovo XClarity Provisioning Manager Lite to configure the RAID if necessary. For more information, see https://pubs.lenovo.com/lxpm-lite/RAID_setup...
  • Page 66 Remove the screw that secures the optical drive cage to the bay 2 drive cage. Reserve the screw to be used for reinstalling the optical drive cage. Slide the optical drive cage to separate it from the bay 2 drive cage. ThinkSystem ST45 V3 User Guide...
  • Page 67 Figure 38. Removing the optical drive cage from the bay 2 drive cage After you finish 1. Install a replacement unit. See “Install the drive cage (bay 2)” on page 2. If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
  • Page 68 Note: Make sure the four hooks on both drive cages are fully engaged. Fasten the screw to secure the two drive cages together. Figure 40. Installing the optical drive cage to the bay 2 drive cage ThinkSystem ST45 V3 User Guide...

  • Page 69: Simple-Swap Drive And Drive Cage Replacement (Bay 3)

    Step 4. If applicable, install the 3.5-inch drive to the bay 2 drive cage. See “Install a simple-swap drive (bay 2)” on page Step 5. Install the ODD+bay 2 drive cage assembly. Align the four pins on the sides of the optical drive cage with the four slots on the chassis and cage bar;...
  • Page 70 Disconnect the cables from the drive assembly. Step 2. Remove the bay 2+bay 3 drive cage assembly from the chassis. Rotate the handle on the bay 3 drive cage. Lift the bay 2+bay 3 drive cage assembly out from the chassis. ThinkSystem ST45 V3 User Guide...
  • Page 71 Figure 42. Removing the bay 2+bay 3 drive cage assembly Step 3. Remove the 3.5-inch drive. Slide the drive retainer out from the drive cage. Tear both sides of the retainer apart and remove the drive from the retainer. Figure 43. Removing the 3.5-inch drive Note: Depending on the configuration, the 3.5-inch drive may be the model in the illustration below.
  • Page 72 0 and the hard-disk drive in bay 2. – Start with the drive with the lowest capacity. – Start with bay 0, proceed to bay 1, and bay 2, and then bay 3. ThinkSystem ST45 V3 User Guide...
  • Page 73 Note: Drives of different types and different capacities are allowed to be installed in one server, but not in the same RAID array. The drives in a single RAID array must be the same type and the same capacity. Step 1. Install a 3.5-inch drive to the bay 3 drive cage.
  • Page 74 Ensure that the drive cage assembly is seated correctly; then, rotate the handle on the bay 3 drive cage toward the front of the chassis to secure the drive cage assembly into place. ThinkSystem ST45 V3 User Guide...
  • Page 75 3. Check the drive activity LED on the front of the server to verify if the drives are operating correctly. See “Front view” on page 11 4. Use the Lenovo XClarity Provisioning Manager Lite to configure the RAID if necessary. For more information, see https://pubs.lenovo.com/lxpm-lite/RAID_setup...
  • Page 76 Remove the screw that secures the bay 3 drive cage to the bay 2 drive cage. Reserve the screw to be used for reinstalling the bay 3 drive cage. Slide the bay 3 drive cage to separate it from the bay 2 drive cage. ThinkSystem ST45 V3 User Guide...
  • Page 77 Figure 49. Removing the bay 3 drive cage After you finish 1. Install a replacement unit. See “Install the drive cage (bay 3)” on page 2. If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
  • Page 78 3 drive cage onto the bay 2 drive cage, and slide the bay 3 drive cage forward until it secures into place. Note: Make sure the four hooks on both drive cages are fully engaged. Fasten the screw to secure the two drive cages together. ThinkSystem ST45 V3 User Guide...
  • Page 79 Figure 51. Installing the bay 3 drive cage to the bay 2 drive cage Step 4. If applicable, install the 3.5-inch drive to the bay 3 drive cage. See “Install a simple-swap drive (bay 3)” on page Step 5. Install the bay 2+bay 3 drive cage assembly into the chassis. Align the four pins on the sides of the bay 3 drive cage with the four slots on the chassis and cage bar;...

  • Page 80: Optical Drive And Drive Cage Replacement

    The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. About this task Attention: ThinkSystem ST45 V3 User Guide...
  • Page 81 • Read “Installation Guidelines” on page 29 “Safety inspection checklist” on page 30 to ensure that you work safely. • Power off the server and peripheral devices and disconnect the power cords and all external cables. See “Power off the server” on page •...
  • Page 82 2. If no optical drive is to be installed, install the optical drive bay shield back to the front bezel. Engage the bottom of the shield to the opening on the front bezel. Pivot the shield towards the front bezel until it snaps into place. ThinkSystem ST45 V3 User Guide...

  • Page 83: Install An Optical Drive

    Figure 56. Installing the optical drive bay shield 3. If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Install an optical drive Follow instructions in this section to install an optical drive.
  • Page 84 Press the release tab on top of the drive bay shield. Rotate the drive bay shield and remove it from the front bezel. Figure 57. Removing the optical drive bay shield Step 2. (Optional) Install the optical drive retainer. ThinkSystem ST45 V3 User Guide...
  • Page 85 Align the pin on the bottom of the retainer and the corresponding slot on the optical drive; then, insert the pin into the slot. Insert the rest two pins on the retainer to the corresponding slots on the optical drive. Figure 58.
  • Page 86 About this task Attention: • Read “Installation Guidelines” on page 29 “Safety inspection checklist” on page 30 to ensure that you work safely. ThinkSystem ST45 V3 User Guide...
  • Page 87 • Power off the server and peripheral devices and disconnect the power cords and all external cables. See “Power off the server” on page • Remove any locking device that secures the server, such as a Kensington lock or a padlock. •...
  • Page 88 There are no serviceable parts inside the device. • Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure. About this task ThinkSystem ST45 V3 User Guide...
  • Page 89 Attention: • Read “Installation Guidelines” on page 29 “Safety inspection checklist” on page 30 to ensure that you work safely. • Touch the static-protective package that contains the component to any unpainted metal surface on the server; then, remove it from the package and place it on a static-protective surface. Procedure Step 1.
  • Page 90 Ensure that the drive cage assembly is seated correctly; then, rotate the handle on the optical drive cage toward the front of the chassis to secure the drive cage assembly into place. ThinkSystem ST45 V3 User Guide...

  • Page 91: Fan Replacement

    Figure 65. Installing the ODD+bay 2 drive cage assembly Procedure 1. If applicable, install the optical drive. See “Install an optical drive” on page 2. Connect the signal and power cables to the 3.5-inch drive and optical drive. See Chapter 6 “Internal cable routing”...
  • Page 92 Carefully squeeze the four rubber mounts with a pair of pliers and push the rubber mounts inward. Slide the fan away from the chassis; then, lift it out of the chassis. Figure 66. Removing the fan by squeezing rubber mounts ThinkSystem ST45 V3 User Guide...

  • Page 93: Install The Fan (Front And Rear)

    Step 4. If you are replacing the front or rear fan, perform the following steps. From the outside of the chassis, cut off the four rubber mounts that secure the fan to the chassis. Slide the fan away from the chassis; then, lift it out of the chassis. Figure 67.
  • Page 94 Figure 68. Installing the front fan or the rear fan Note: Make sure the rubber mounts are fully pulled out of the holes to secure the fans steadily to the chassis. ThinkSystem ST45 V3 User Guide...

  • Page 95: Front Bezel Replacement

    Figure 69. Front fan and rear fan rubber mounts installation Step 2. Connect the fan cable to the system board. See Chapter 6 “Internal cable routing” on page 145. After you finish 1. (For installing the front fan only) Install the front bezel. See “Install the front bezel”...

  • Page 96: Install The Front Bezel

    The power-control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To ThinkSystem ST45 V3 User Guide...

  • Page 97: Heat Sink And Fan Module Replacement (Trained Technician Only)

    Follow instructions in this section to remove and install the heat sink and fan module. Important: This task must be operated by trained technicians that are certified by Lenovo Service. Do not attempt to remove or install the part without proper training and qualification.
  • Page 98 1. Gently remove the four screws to avoid any possible damage to the system board. 2. Always keep the four screws attached to the heat sink and fan module. 3. Do not touch the thermal grease while handling the heat sink and fan module. ThinkSystem ST45 V3 User Guide...

  • Page 99: Install The Heat Sink And Fan Module (Trained Technician Only)

    Figure 72. Removing the heat sink and fan module After you finish 1. Install a replacement unit. See “Install the heat sink and fan module (trained technician only)” on page 2. If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
  • Page 100 1. If applicable, install the ODD+bay 2 drive cage assembly (see “Install the optical drive cage” on page or install the bay 2+bay 3 drive cage assembly (see “Install the drive cage (bay 3)” on page 69). ThinkSystem ST45 V3 User Guide...

  • Page 101: M.2 Drive Replacement

    2. Complete the parts replacement. See “Complete the parts replacement” on page 143. M.2 drive replacement Follow instructions in this section to remove and install the M.2 drive. Notes: • If two M.2 drives are to be installed, install M.2 drive 1 first. •...

  • Page 102: Install An M.2 Drive

    2. If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Install an M.2 drive Follow instructions in this section to install an M.2 drive. ThinkSystem ST45 V3 User Guide...
  • Page 103 About this task S002 CAUTION: The power-control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

  • Page 104: Remove The M.2 Drive Retainer

    “Safety inspection checklist” on page 30 to ensure that you work safely. • Power off the server and peripheral devices and disconnect the power cords and all external cables. See “Power off the server” on page ThinkSystem ST45 V3 User Guide...

  • Page 105: Install The M.2 Drive Retainer

    • Remove any locking device that secures the server, such as a Kensington lock or a padlock. • Place the server on its side with the cover up. Procedure Step 1. Make preparation for this task. Remove the server cover. See “Remove the server cover”...

  • Page 106: Memory Module Replacement

    “Install a simple-swap drive (bay 0-1)” on page 2. Complete the parts replacement. See “Complete the parts replacement” on page 143. Memory module replacement Follow instructions in this section to remove and install a memory module. ThinkSystem ST45 V3 User Guide...

  • Page 107: Remove A Memory Module

    Remove a memory module Follow instructions in this section to remove a memory module. About this task S002 CAUTION: The power-control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
  • Page 108 Place the tip of the tool in the recess on the top of the retaining clip. Carefully rotate the retaining clip away from the memory module slot. Attention: To avoid breaking the retaining clips or damaging the memory module slots, handle the clips gently. ThinkSystem ST45 V3 User Guide...
  • Page 109 Figure 81. Opening retaining clips Step 3. Remove the memory module from the slot. Make sure the retaining clips are in the fully open position. Hold the memory module at both ends and carefully lift it out of the slot. Figure 82.

  • Page 110: Install A Memory Module

    Firmware and driver download: You might need to update the firmware or driver after replacing a component. • Go to https://datacentersupport.lenovo.com/products/servers/thinksystem/st45v3/downloads/driver-list/ see the latest firmware and driver updates for your server. • Go to “Update the firmware” on page 161 for more information on firmware updating tools. Procedure ThinkSystem ST45 V3 User Guide...
  • Page 111 Attention: Make sure to remove or install memory module 20 seconds after disconnecting power cords from the system. It allows the system to be completely discharged of electricity and safe for handling memory module. Step 1. Locate the memory module slots and determine the memory module installation order based on “Memory module installation rules and order”...
  • Page 112 Attention: If there is a gap between the memory module and the retaining clips, the memory module has not been correctly inserted. In this case, open the retaining clips, remove the memory module, and then reinsert it. Figure 85. Memory module installation ThinkSystem ST45 V3 User Guide...

  • Page 113: Mono Amplifier (Speaker) Replacement

    After you finish 1. If applicable, install the ODD+bay 2 drive cage assembly (see “Install the optical drive cage” on page or install the bay 2+bay 3 drive cage assembly (see “Install the drive cage (bay 3)” on page 69). 2.

  • Page 114: Install The Mono Amplifier (Speaker)

    Procedure Step 1. Install the mono amplifier. Insert the mono amplifier into the bracket on the inside of the chassis. Fasten the screw to secure the mono amplifier to the chassis. ThinkSystem ST45 V3 User Guide...

  • Page 115: Pcie Adapter Replacement

    Figure 87. Installing the mono amplifier Step 2. Connect the mono amplifier cable to the system board. See Chapter 6 “Internal cable routing” on page 145. After you finish Complete the parts replacement. See “Complete the parts replacement” on page 143.
  • Page 116 Note: The PCIe adapter might be clamped by the slot tightly. In this case, gently and evenly shake the PCIe adapter until the clamping force from the connector is significantly reduced and the adapter becomes easily removable. Figure 88. Removing a PCIe adapter ThinkSystem ST45 V3 User Guide...

  • Page 117: Install A Pcie Adapter

    After you finish 1. Install a replacement unit. See “Install a PCIe adapter” on page 109. Otherwise, install a bracket to cover the vacancy on the chassis, and close the retainer clip. Figure 89. Installing a PCIe adapter bracket 2. If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
  • Page 118 Align the PCIe adapter to the slot; then, gently press both ends of the PCIe adapter until it is securely seated in the slot with the retaining clip clicks into the locked position. Rotate the PCIe adapter retainer clip towards the chassis until it snaps into locked position. ThinkSystem ST45 V3 User Guide...

  • Page 119: Power Button With Led Replacement

    Figure 91. Installing a PCIe adapter Step 3. Connect the PCIe adapter cables. See Chapter 6 “Internal cable routing” on page 145. After you finish Complete the parts replacement. See “Complete the parts replacement” on page 143. Power button with LED replacement Follow instructions in this section to remove and install the power button with LED.
  • Page 120 Figure 92. Removing the screw that secures the front I/O bracket Step 4. Remove the front I/O bracket. Rotate the left end of the front I/O bracket away from the chassis. Remove the front I/O bracket from the chassis. ThinkSystem ST45 V3 User Guide...
  • Page 121 Figure 93. Removing the front I/O bracket from the chassis Step 5. Remove the power button with LED from the front I/O bracket. Press the release tab on the power button to release it from the front I/O bracket. Remove the power button from the front I/O bracket. Figure 94.

  • Page 122: Install The Power Button With Led

    Align the guide hole and screw hole on the front I/O bracket with the guide pin and screw slot on the chassis; then, install the front I/O bracket to the chassis. Make sure the small tab on the right side of the front I/O bracket is placed behind the chassis. ThinkSystem ST45 V3 User Guide...
  • Page 123 Figure 96. Installing the front I/O bracket to the chassis Fasten the screw to secure the front I/O bracket to the chassis. Chapter 5 Hardware replacement procedures...

  • Page 124: Power Supply Unit Replacement

    Power supply unit replacement Follow instructions in this section to remove and install the power supply unit. Remove the power supply unit Follow instructions in this section to remove the power supply unit. About this task S001 ThinkSystem ST45 V3 User Guide...
  • Page 125 DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Connect all power cords to a properly wired and grounded electrical outlet/source. • Connect any equipment that will be attached to this product to properly wired outlets/sources. •...
  • Page 126 Step 4. Remove the power supply unit from the chassis. Press the release tab to disengage the power supply unit from the chassis. Slide out the power supply unit; then, lift it out of the chassis. ThinkSystem ST45 V3 User Guide...

  • Page 127: Install The Power Supply Unit

    Figure 99. Removing the power supply unit After you finish 1. Install a replacement unit. See “Install the power supply unit” on page 119. 2. If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
  • Page 128 3 for more information. Procedure Step 1. Lower the power supply unit into the chassis, and slide it toward the opening on the rear side of chassis until the release tab snaps into place. ThinkSystem ST45 V3 User Guide...
  • Page 129 Figure 100. Installing the power supply unit to the chassis Step 2. From the outside of the chassis, fasten the four screws to secure the power supply unit to the chassis. Figure 101. Securing the power supply unit to the chassis Step 3.

  • Page 130: Processor Replacement (Trained Technician Only)

    Follow instructions in this section to remove and install the processor. Important: This task must be operated by trained technicians that are certified by Lenovo Service. Do not attempt to remove or install the part without proper training and qualification.

  • Page 131: Only)

    124. 2. Package the defective processor that was removed, and return it to Lenovo. To prevent any shipping damage, reuse the packaging of the new processor, and follow all available packaging instructions. • Install the processor that you removed to the replacement system board.

  • Page 132: Install The Processor

    Figure 103. Proper shape of the thermal grease Procedure Step 1. Hold the processor by both sides, and align the following: 1. Align the small notches on the processor with the tabs on the socket. ThinkSystem ST45 V3 User Guide...

  • Page 133: Only)

    2. Align the small triangle of the processor with the triangular mark on the socket. Then, gently lower the processor evenly into the socket. Figure 104. Installing the processor Step 2. Close the processor retainer, and push the handle to the locked position. Figure 105.

  • Page 134: System Board Replacement (Trained Technician Only)

    Important: • This task must be operated by trained technicians that are certified by Lenovo Service. Do no attempt to remove or install the part without proper training and qualification. • When removing the memory modules, label the slot number on each memory module, remove all the memory modules from the system board, and set them aside on a static-protective surface for reinstallation.
  • Page 135 • When disconnecting cables, make a list of each cable and record the connectors the cable is connected to, and use the record as a cabling checklist after installing the new system board. Attention: • Read “Installation Guidelines” on page 29 “Safety inspection checklist”...
  • Page 136 Figure 106. Removing the screw that secures the front I/O bracket Step 3. Remove the front I/O bracket. Rotate the left end of the front I/O bracket away from the chassis. Remove the front I/O bracket from the chassis. ThinkSystem ST45 V3 User Guide...
  • Page 137 Figure 107. Removing the front I/O bracket from the chassis Step 4. Disconnect all the cables connected to the system board. Attention: Disengage all latches, cable clips, release tabs, or locks on cable connectors beforehand. Failing to release them before removing the cables will damage the cable connectors on the system board.
  • Page 138 Important: Before you return the system board, make sure that you install the processor socket covers from the new system board. To replace a processor socket cover: ThinkSystem ST45 V3 User Guide...

  • Page 139: Install The System Board

    Firmware and driver download: You might need to update the firmware or driver after replacing a component. • Go to https://datacentersupport.lenovo.com/products/servers/thinksystem/st45v3/downloads/driver-list/ see the latest firmware and driver updates for your server. • Go to “Update the firmware” on page 161 for more information on firmware updating tools.
  • Page 140 Align the guide hole and screw hole on the front I/O bracket with the guide pin and screw slot on the chassis; then, install the front I/O bracket to the chassis. ThinkSystem ST45 V3 User Guide...
  • Page 141 Note: Make sure the small tab on the right side of the front I/O bracket is placed behind the chassis. Figure 112. Installing the front I/O bracket to the chassis c. Fasten the screw to secure the front I/O bracket to the chassis. Chapter 5 Hardware replacement procedures...

  • Page 142: Enable Uefi Secure Boot

    12. Complete the parts replacement. See “Complete the parts replacement” on page 143. 13. Update the vital product data (VPD). See https://kmp.lenovo.com/us/en/TT2403?id=2311281. Machine type number and serial number can be found on the ID label. See “Identify the server” on page 14.

  • Page 143: Server Cover Replacement

    1. Start the server and press F1 to access Setup Utility. 2. Select Security ➙ Secure Boot ➙ Secure Boot. 3. Set Secure Boot to Enabled and save the setting. Note: If disabling UEFI Secure Boot is needed, set Secure Boot to Disabled in step 3. Server cover replacement Follow instructions in this section to remove and install the server cover.
  • Page 144 “Remove the drive cage (bay 3)” on page 67). Then, remove the cage bar. Push the latch on the cage bar until the cage bar is disengaged from the chassis. Rotate the cage bar and remove it from the chassis. ThinkSystem ST45 V3 User Guide...

  • Page 145: Install The Server Cover

    Figure 115. Removing the cage bar After you finish 1. Install a replacement unit. See “Install the server cover” on page 137. 2. If you are instructed to return the component or optional device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Install the server cover Follow instructions in this section to install the server cover.
  • Page 146 Align the tabs on the other end of the cage bar to the slots on the front side of the chassis, and rotate the cage bar toward the front of the chassis until the cage bar is secured in place. ThinkSystem ST45 V3 User Guide...
  • Page 147 Figure 116. Installing the cage bar Step 2. Install the server cover. Align the server cover to the slots on the side of the chassis. Ensure that all the tabs on the cover are engaged with the chassis properly; then, slide the cover towards the front bezel until it snaps in place.

  • Page 148: Thermal Sensor Replacement

    • Power off the server and peripheral devices and disconnect the power cords and all external cables. See “Power off the server” on page • Remove any locking device that secures the server, such as a Kensington lock or a padlock. ThinkSystem ST45 V3 User Guide...

  • Page 149: Install The Thermal Sensor

    • Place the server on its side with the cover up. Procedure Step 1. Make preparation for this task. Remove the server cover. See “Remove the server cover” on page 135. Attention: The heat sink and processor could be very hot. To avoid burning yourself, wait for a few minutes after turning off the server before you remove the server cover.
  • Page 150 Make sure the thermal sensor is secured in place. Figure 119. Installing the thermal sensor Step 2. Connect the thermal sensor cable to the system board. See Chapter 6 “Internal cable routing” on page 145. ThinkSystem ST45 V3 User Guide...

  • Page 151: Complete The Parts Replacement

    6. Power on the server and any peripheral devices. See “Power on the server” on page 7. Update the server configuration. • Download and install the latest device drivers: http://datacentersupport.lenovo.com • Update the system firmware. See “Update the firmware” on page 161.
  • Page 152 ThinkSystem ST45 V3 User Guide...

  • Page 153: Chapter 6. Internal Cable Routing

    Any damage to the cable sockets might require replacing the system board. Figure 120. Pressing the release tab to disengage the connector Figure 121. Squeezing the release tabs at both sides to disengage the connector © Copyright Lenovo 2024...

  • Page 154: Cable Routing For Bay 0 Drive

    Table 8. Cable routing for bay 0 drive From (bay 0 drive) To (system board) Cable 7pin SATA to 7pin RA SATA cable, Signal connector SATA 1 connector 185 mm SATA power 2 connector 4pin power cable, 300 mm/80 mm Power connector ThinkSystem ST45 V3 User Guide...

  • Page 155: Cable Routing For Bay 1 Drive

    Cable routing for bay 1 drive Follow the instructions in this section to learn how to do cable routing for the drive in bay 1. • “Cable routing for bay 1 drive in a configuration without bay 0 drive” on page 147 •...
  • Page 156 Cable routing for bay 1 drive in a configuration with bay 0 drive From (bay 1 drive) To (system board) Cable 7pin SATA to 7pin RA SATA cable, Signal connector SATA 2 connector 185 mm Power connector SATA power 2 connector 4pin power cable, 300 mm/80 mm ThinkSystem ST45 V3 User Guide...

  • Page 157: Cable Routing For Bay 2 Drive

    Cable routing for bay 2 drive Follow the instructions in this section to learn how to do cable routing for the drive in bay 2. For the system-board connector locations, see “System-board connectors” on page Figure 123. Cable routing for bay 2 drive Table 9.

  • Page 158: Cable Routing For Optical Disk Drive

    From (ODD) To (system board) Cable 7pin SATA to 7pin Slim ODD SATA, Signal connector SATA 2 connector 520 mm 4pin power to HDD&Slim ODD, 300 SATA power 1 connector Power connector mm/210 mm/120 mm ThinkSystem ST45 V3 User Guide...

  • Page 159: Cable Routing For The Raid Adapter And Drives

    Cable routing for the RAID adapter and drives Follow the instructions in this section to learn how to do cable routing for the RAID adapter and drives. • “Cable routing for two drives with the RAID adapter” on page 151 •...
  • Page 160 7P x2 + RA SATA 7P x2 cable, 460 mm/420 mm/440 mm/440 mm Bay 2 drive signal connector Bay 0 and bay 1 drive power SATA power 2 connector 4pin power cable, 300 mm/80 mm connectors ThinkSystem ST45 V3 User Guide...
  • Page 161 From Cable 7pin SATA to 7pin RA SATA cable, Bay 1 drive signal connector SATA 1 connector 185 mm Bay 3 drive power connector 4pin power to HDD&Slim ODD, 300 SATA power 1 connector mm/210 mm/120 mm Bay 2 drive power connector Chapter 6 Internal cable routing...

  • Page 162: Cable Routing For The Power Supply Unit

    ATX 500 W PSU uses the 8-pin connector. The figure above shows the 4-pin connector, which is used as an example. Micro-fit to 1X15P and 1X4P Y-splitter power cable (15-pin System power connector connector for system power) ThinkSystem ST45 V3 User Guide...

  • Page 163: Cable Routing For The Front Fan And Rear Fan

    Cable routing for the front fan and rear fan Follow the instructions in this section to learn how to do cable routing for the front fan and rear fan. For the system-board connector locations, see “System-board connectors” on page Figure 127. Cable routing for the front fan and rear fan Table 13.

  • Page 164: Cable Routing For The Heat Sink And Fan Module

    Figure 128. Cable routing for the heat sink and fan module Table 14. Cable routing for the heat sink and fan module From Processor fan connector on the system board Heat sink and fan module cable ThinkSystem ST45 V3 User Guide...

  • Page 165: Cable Routing For The Thermal Sensor

    Cable routing for the thermal sensor Follow the instructions in this section to learn how to do cable routing for the thermal sensor. For the system-board connector locations, see “System-board connectors” on page Figure 129. Cable routing for the thermal sensor Table 15.

  • Page 166: Cable Routing For The Mono Amplifier

    For the system-board connector locations, see “System-board connectors” on page Figure 130. Cable routing for the mono amplifier Table 16. Cable routing for the mono amplifier From Mono amplifier cable Mono amplifier connector on the system board ThinkSystem ST45 V3 User Guide...

  • Page 167: Cable Routing For The Power Button With Led

    Cable routing for the power button with LED Follow the instructions in this section to learn how to do cable routing for the power button with LED. For the system-board connector locations, see “System-board connectors” on page Figure 131. Cable routing for the power button with LED Table 17.
  • Page 168 ThinkSystem ST45 V3 User Guide...

  • Page 169: Chapter 7. System Configuration

    2. Download the latest version of firmware update packages. 3. Follow Lenovo XClarity Essentials Bootable Media Creator (BoMC) instructions to update the firmware. Note: ST45 V3 only supports Lenovo XClarity Essentials Bootable Media Creator (BoMC) to update system firmware except HDD firmware. For details, see https://pubs.lenovo.com/lxce-bomc/...

  • Page 170: Enabling Or Disabling The Automatic Power

    Note: The Setup Utility program passwords are case-sensitive. To set a strong password, consider the following guidelines: • Have at least eight characters in length ThinkSystem ST45 V3 User Guide...

  • Page 171: Setting, Changing, Or Deleting A Password

    • Contain at least one alphabetic character and one numeric character • Not be your name or your user name • Not be a common word or a common name • Be significantly different from your previous passwords Setting, changing, or deleting a password To set, change, or delete a password, complete the following steps: Step 1.

  • Page 172: Selecting A Temporary Startup Device

    Memory configuration Memory performance depends on several variables, such as memory mode, memory speed, memory ranks, memory population and processor. More information about optimizing memory performance and configuring memory is available at the Lenovo Press website: https://lenovopress.lenovo.com/servers/options/memory In addition, you can take advantage of a memory configurator, which is available at the following site: https://dcsc.lenovo.com/#/memory_configuration...

  • Page 173: Raid Configuration

    OS logical drives or volumes. An introduction to RAID is available at the following Lenovo Press website: https://lenovopress.lenovo.com/lp0578-lenovo-raid-introduction Detailed information about RAID management tools and resources is available at the following Lenovo Press website: https://lenovopress.lenovo.com/lp0579-lenovo-raid-management-tools-and-resources Deploy the operating system Tool-based deployment •...
  • Page 174 ThinkSystem ST45 V3 User Guide...

  • Page 175: Chapter 8. Problem Determination

    2. If the problem persists, replace the fan. See “Fan replacement” on page Unqualified DIMM 1 0005100B Change the unqualified DIMM to a Lenovo qualified one. Unqualified DIMM 2 0005100C Troubleshooting by LEDs See the following sections for information on available LEDs.

  • Page 176: Ethernet Port (10/100/1000 Mbps Rj-45)

    • Orange: The network link is established at the speed of 1000 Mbps. Use this LED to distinguish the network activity status: Activity LED • Off: No data is being transmitted. • Blinking: Data is being transmitted. ThinkSystem ST45 V3 User Guide...

  • Page 177: General Problem Determination Procedures

    • Any external devices • Surge-suppressor device (on the server) • Printer, mouse, and non-Lenovo devices • Each adapter • Storage drives • One memory module at a time until you reach the minimum configuration that is supported for the...

  • Page 178: Resolving Suspected Ethernet Controller Problems

    To use the symptom-based troubleshooting information in this section, complete the following steps: 1. Review this section to find the symptoms that you are experiencing, and follow the suggested actions to resolve the issue. 2. If the problem persists, contact support (see “Contacting Support” on page 188). ThinkSystem ST45 V3 User Guide...

  • Page 179: Audio Problems

    Audio problems The audio function is only supported on Windows Client OSs. Follow this procedure to disable the audio function on Server OSs. 1. Turn on the server. 2. Before the operating system starts up, press F1 to enter the Setup Utility. 3.

  • Page 180: Memory Problems

    Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server. Complete the following steps until the problem is solved. ThinkSystem ST45 V3 User Guide...

  • Page 181: Microsoft Server 2022 Activation Problem

    Remove and install the DIMM if there is any. 3. If the server comes with Lenovo XClarity Provisioning Manager Lite, go to Diagnostics ➙ Memory test to perform diagnostics on the DIMMs. Replace the DIMM that is displayed as faulty. Otherwise, skip to the next step.

  • Page 182: Monitor And Video Problems

    Note: The product key is available on the Certificate of Authenticity (COA) label Monitor and video problems Use this information to solve problems related to a monitor or video. • “Incorrect characters are displayed” on page 175 • “Screen is blank” on page 175 ThinkSystem ST45 V3 User Guide...
  • Page 183 Monitor cable b. Monitor c. (Trained technician only) System board 7. If the problem remains, contact Lenovo Support. Screen goes blank when you start some application programs 1. Make sure that: • The application program is not setting a display mode with resolution that is higher than the capability of the monitor.

  • Page 184: Network Problems

    To prevent diskette drive read/write errors, make sure that the distance between the monitor and any external diskette drive is at least 76 mm (3 inches). b. Non-Lenovo monitor cables might cause unpredictable problems. 2. Reseat the monitor cable.
  • Page 185 2. Check the system event log and resolve any related problems. To view the system event log, go to Setup Utility and select Event Logs ➙ View Smbios Event Log. 3. If there are no related events in the log, contact Lenovo Support. Cracked parts or cracked chassis Contact Lenovo Support.

  • Page 186: Optional-Device Problems

    “PCIe adapter is not recognized or is not functioning” on page 178 • “A Lenovo optional device that worked previously does not work now” on page 179 • “A Lenovo optional device that was just installed does not work” on page 178 •...

  • Page 187: Performance Problems

    3. Reseat the device. 4. Replace the device. A Lenovo optional device that worked previously does not work now Complete the following steps until the problem is solved. 1. Check the system event log and resolve any related problems. To view the system event log, go to Setup Utility and select Event Logs ➙...

  • Page 188: Power On And Power Off Problems

    4. If the server fails POST and the power button does not work, disconnect the power cord for 20 seconds; then, reconnect the power cord and power on the server. 5. If the problem persists, contact Lenovo support. Software problems Use this information to solve software problems.

  • Page 189: Storage Drive Problems

    If not, enable it. 3. If the server comes with Lenovo XClarity Provisioning Manager Lite, go to Diagnostics ➙ HDD test to perform diagnostics on the drives. Replace the drive that is displayed as faulty. Otherwise, skip to the next step.

  • Page 190: Uefi Upgrade Problem

    2. Download “APTIO V AMI FIRMWARE UPDATE UTILITY” and unzip the file. 3. Refer to “Chapter 6 Signing Driver and Enrolling Public Key to the System” in AMI_Aptio_5.x_AFU_User_ Guide_NDA.pdf for details. Note: The PDF file is included in “APTIO V AMI FIRMWARE UPDATE UTILITY”. ThinkSystem ST45 V3 User Guide...

  • Page 191: Appendix A. Hardware Disassembling For Recycle

    “Remove the heat sink and fan module (trained technician only)” on page Step 10. Remove the processor. See “Remove the processor (trained technician only)” on page 122. Step 11. Remove the screw that secures the front I/O bracket to the chassis. © Copyright Lenovo 2024...
  • Page 192 Figure 134. Removing the screw that secures the front I/O bracket Step 12. Remove the front I/O bracket. Rotate the left end of the front I/O bracket away from the chassis. Remove the front I/O bracket from the chassis. ThinkSystem ST45 V3 User Guide...
  • Page 193 Figure 135. Removing the front I/O bracket from the chassis Step 13. Disconnect all the cables connected to the system board. Attention: Disengage all latches, cable clips, release tabs, or locks on cable connectors beforehand. Failing to release them before removing the cables will damage the cable connectors on the system board.
  • Page 194 Gently grasp the system board by the edges; then, tilt the system board, and remove it from the chassis. Figure 137. Removing the system board from the chassis After you finish After disassembling the server, recycle the unit in compliance with local regulations. ThinkSystem ST45 V3 User Guide...

  • Page 195: Appendix B. Getting Help And Technical Assistance

    Appendix B. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. On the World Wide Web, up-to-date information about Lenovo systems, optional devices, services, and support are available at: http://datacentersupport.lenovo.com...

  • Page 196: Contacting Support

    Gathering information needed to call Support If you require warranty service for your Lenovo product, the service technicians will be able to assist you more efficiently if you prepare the appropriate information before you call. You can also go to http:// datacentersupport.lenovo.com/warrantylookup...

  • Page 197: Appendix C. Documents And Supports

    – Hardware Maintenance Guide : Installing hardware components, cable routing, and troubleshooting. Support websites This section provides driver and firmware downloads and support resources. Support and downloads • Drivers and Software download website for ThinkSystem ST45 V3 – https://datacentersupport.lenovo.com/products/servers/thinksystem/st45v3/downloads/driver-list/ • Lenovo Data Center Forum –...
  • Page 198 – https://serverproven.lenovo.com • Operating System Installation Instructions – https://pubs.lenovo.com/thinksystem#os-installation • Submit an eTicket (service request) – https://support.lenovo.com/servicerequest • Subscribe to Lenovo Data Center Group product notifications (Stay up to date on firmware updates) – https://datacentersupport.lenovo.com/solutions/ht509500 ThinkSystem ST45 V3 User Guide...

  • Page 199: Appendix D. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 200: Trademarks

    (TBW). A device that has exceeded this limit might fail to respond to system-generated commands or might be incapable of being written to. Lenovo is not responsible for replacement of a device that has exceeded its maximum guaranteed number of program/erase cycles, as documented in the Official Published Specifications for the device.

  • Page 201: Taiwan Region Bsmi Rohs Declaration

    Taiwan Region BSMI RoHS declaration Taiwan Region import and export contact information Contacts are available for Taiwan Region import and export information. Appendix D. Notices...
  • Page 202 ThinkSystem ST45 V3 User Guide...

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