SMC Networks BR14VPN - annexe 3 Manual page 66

J. I forgot my password and can no longer log into the router.
You should restore your router to factory defaults via its hardware reset button. Locate the reset
button (to the right of the power input). While the device is powered on, use a paper clip to
depress this button for about 5-7 seconds and then release. Now you have completed the reset
to factory defaults.
K. Upgrading the firmware
New firmware revisions will be made available as necessary when new product features or
functionality is released. You should check http://www.smc.com on a periodic basis for these
updates. If a new version is available, check the release notes to be sure of what has been
changed/added and then you can decide if you wish to complete the upgrade. Then download
and unzip the firmware file. Log into the web-based administration of the SMC Router, click
TOOLS, then click FIRMWARE UPGRADE and browse to the new firmware file. Then click the
"BEGIN UPGRADE" button to upload the firmware to the SMC Router. Once this is completed, be
sure to reset the router to factory defaults and reconfigure your WAN connection before
continuing to use it.
L. Why can't a PPTP client "see" the LAN clients on a SMCBR14VPN?
The PPTP and L2TP server IP address are different from the LAN IP. Therefore it could be
possible for some OS, that PPTP clients can "see" each other but not the LAN clients.
In order to solve this, one has to create a static route on the PPTP client.
For example:
route add 192.168.2.0 255.255.255.0 10.0.0.1
If 10.0.0.1 is your PPTP gateway and 192.168.2.1 is the remote LAN behind the router.
M. No IPSEC connect button?
There is no "Connect" button, the connection will be established on demand when a client from
the peer is accessed.
The connection can be dropped with the "drop" button on the client list, but it will be re-
established as soon as a client tries to access a remote peer.
N. L2TP won't work
Microsoft uses an embedded L2TP/IPSEC VPN implementation. In order to use the Microsoft
standard VPN client, one has to disable the IPSEC on the PC. Please refer to Microsoft help to
perform this operation.
N. Why can't I see see" PCs that work on the same workgroup on different ends of an
IPSEC tunnel.
Either NetBIOS broadcast is not enabled or NIC is not correctly configured.
Operating system used is XP and two computers use the same workgroup.
1.On router UI.
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