Synel Synergy 10 User Manual

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User's Guide
Synergy 10
For
A
8665 E. Hartford
Drive
Suite #100
Scottsdale, AZ
85255
UKG Workforce
P
480-374-7700
W
TechSupport@synel-
americas.com

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Summary of Contents for Synel Synergy 10

  • Page 1 User’s Guide Synergy 10 UKG Workforce 8665 E. Hartford TechSupport@synel- 480-374-7700 Drive americas.com Suite #100 Scottsdale, AZ 85255...
  • Page 2: Table Of Contents

    Table of Contents About the Synergy/10 Initial Configuration Sync Data with Server System Information Settings Biometric and System Settings Network Information Biometric Mandagement Fingerprint Management Fingerprint Deletion and Verification Face Enrollment and Deletion Punching on the Synergy/10 Punching with Face | Punch Rejection Activities Menu Overview Schedules Time Off Request...
  • Page 3: About The Synergy/10

    It ensures secure, accurate employee tracking through biometric authentication, RFID technology, and a user- friendly interface. Integrated with Synel’s Workforce Management Software, the Synergy/10 provides real- time data collection and reporting to maximize labor efficiency. Built for reliability, it performs...
  • Page 4: Initial Configuration

    Initial Configuration Initial Configuration Syncing Data with Server System Information Settings...
  • Page 5 Initial Configuration The clock key, configuration ID, and URL will be requested when the smart terminal boots up for the first time or if reset to factory settings was pressed. The Clock Key is available from the software under Settings > System > Synergy Installations.
  • Page 6: Sync Data With Server

    Sync Data with Server Once the smart terminal confirms that the data is valid, it will begin downloading the required information from the server. When the sync is completed, the smart terminal will boot up and proceed to the home screen.
  • Page 7: System Information

    System Information Supervisor Password can be accessed by pressing the gear symbol. The screen will change and request SUPERVISOR PASSWORD (the smart terminal will remain on this screen for around 18 seconds before returning to the home screen). Managers and Supervisors that have been designated as clock managers on the website can use their biometric data (face or finger) to access the menu, not needing to enter the password.
  • Page 8: Settings

    Settings Click in the PASSWORD line to open the keypad, click on the FACE image to use facial biometrics instead, or press the fingerprint button to access the menu by biometric fingerprint. If choosing to use the password, click on the PASSWORD line, then in the lower left corner, click the ?123 to switch the keypad to numeric mode and enter the password.
  • Page 9: Biometric And System Settings

    Face Management If the smart terminal includes a facial module, FACE MANAGEMENT will be available for enrolling and deleting face templates. Finger Management If the smart terminal includes a Fingerprint module, FINGER MANAGEMENT will be available for enrolling and deleting finger templates.
  • Page 10 Open MDM Menu Accesses MDM menu. This is password protected. Employee List Lists all the employees the smart terminal has downloaded. Can scroll through the list or use the search option to find a specific employee. Clicking on the employee will display that employee’s information, including their badge number and if they have any templates.
  • Page 11: Network Information

    Network Information The last set of information is all the networking information the smart terminal is currently using. The smart terminal uses DHCP to get networking information. Static IP and wireless settings can be configured in the Android OS of the device which can be accessed in the MDM Admin menu.
  • Page 12: Biometric Mandagement

    Biometrics Management Face Enrollment Face Deletion...
  • Page 13: Fingerprint Management

    Biometric Management Fingerprint Enrollment Press the gear icon to bring up Supervisor Password If faces or fingerprints have previously been enrolled, and a hardware zone has been configured to turn a template into a supervisor, press the face button or the fingerprint button to use those methods to access the enrollment menu, otherwise, select the password field and enter the password.
  • Page 14: Fingerprint Deletion And Verification

    Delete Fingerprint Press the gear icon to bring up Supervisor Password. Enter the password via the keyboard or use a supervisor fingerprint. Select the EDIT button on the Fingerprint Management menu. Select Register Fingerprint. Enter the badge number on the badge number line using the pop-up keypad, then press the checkmark to enter.
  • Page 15 Delete All Fingerprints Press the gear icon to bring up Supervisor Password. Enter the password via the keyboard or use a supervisor fingerprint. Select the EDIT button on the Fingerprint Management menu. Select Delete All Fingerprints. The message: Are you sure you want to delete all fingerprints templates? –...
  • Page 16: Face Enrollment And Deletion

    Facial Management Face Enrollment Press the gear icon to bring up Supervisor Password Enter the password via the keyboard or use a supervisor facial template. Select the EDIT button on the Face Management menu. Select Register Face. Using your finger, press on the BADGE NUMBER field to enter the employee badge number with the keyboard that appears.
  • Page 17 Delete All Faces Press the gear icon to bring up Supervisor Password. Enter the password via the keyboard or use a supervisor facial template. Select the EDIT button on the Face Management menu. Select Delete All Faces. Confirm the prompt and all templates will be removed.
  • Page 18 Punching on the Smart Terminal Without Biometrics First the employee identifies themselves using a badge swipe (Magnetic, barcode or proximity) or typing their badge number if the keypad input is allowed. To type in the badge number, press the KEYPAD option and select the badge number field.
  • Page 19: Punching With Face | Punch Rejection

    With Facial Recognition The employee must select the function key first. The Clock In, the Clock Out, or Activities. If the keypad is disabled in the software, the keypad option will not be available. If the keypad option is available, the employee can enter their badge instead of using biometrics if they wish.
  • Page 20 Workforce Management Activities Changing Cost Centers Accruals Time Off Requests Timesheet...
  • Page 21: Activities Menu Overview

    Activities Activities The Activities menu has many options for the employee. The options include: Change CC, Extra Pay, Accruals, Schedules, and Timesheet. Change CC Allows the employee to change their Cost Center(s) up to 5 CCs. The terminal will step through all the options available to that particular employee.
  • Page 22: Schedules

    Schedules Schedules displays the current assigned schedule for the employee. The current week and the following week are displayed. Select Date Range Select date range allows an employee to change the currently displayed schedule. A calendar will appear allowing them to select the start date. The end date will be two weeks later.
  • Page 23: Types Of Time Offs | Request Type

    Time Off Type The types of time in the Time Off Type are dependent upon the benefit types available to that specific employee. Only the pay types they can request time off for are displayed. Request Type Request type defines the amount of time the employee is requesting off. A Full Day, a Partial Day (entering a start and stop), a Partial Day (entering bulk amount of hours), or multiple days at once.
  • Page 24: Timesheet

    Timesheet Timesheet displays the current timecard for the employee. They can review their time as it currently exists in the software. Clicking on any day will zoom in on that particular day. Selecting a line on that day will bring up the details for that particular line. If more data exists that can be displayed on the form, the employee can use a finger to scroll the displayed windows up and down.
  • Page 25 Submit Timesheet On the bottom of the timecard on the right side is a button for SUBMIT TIME SHEET. Selecting that option will bring up a form to define the week to be submitted. This is the employee approving the displayed timecard.
  • Page 26: Maintenance

    Maintenance Cleaning the Smart Terminal 1. Before cleaning, unplug the power supply. 2. Use a clean, dry cloth to wipe the LCD screen. If cleaning fluid is needed, apply it to the cloth first—never directly onto the smart terminal. 3. Avoid allowing any cleaning fluid to enter the smart terminal, as this may cause damage.
  • Page 27: Technical Specifications

    Technical Specifications Category Description Synergy/10 General Operating System Android Processor RK3288 quad-core Cortex-A17, 1.6GHz SCP. SFTP Protocol HTTP/HTTPS, 802.1x secured Memory 2GB DDR Storage Capacity 16GB (expandable to 32GB) Speaker 1-way, 8ohm, 1.5W Contactless Buttons Yes (Optional) Display Size 10.1” TFT LCD Resolution 1290 x 800 Brightness...
  • Page 28: Ports And Connections

    Ports and Connections 10/100Base-T: RJ-45 Ethernet connector with PoE (IEEE802.3BT). HDMI: Connect the device to an external monitor. USB: Used for uploading firmware manually. Strip 1: Used to operate a connected electric lock. Strip 2: Used for connection to an external reader. DC12V: Connection to 12V DC, 3A power supply.

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