Synel Synergy 10 User Manual

Complete solutions for integrated workforce management
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User's Guide
Synergy 10
Complete Soulutions
for integrated workforce management
A
8665 E. Hartford
Drive
Suite #100
Scottsdale, AZ
85255
P
480-374-7763
W
orders@synel-
americas.com

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Summary of Contents for Synel Synergy 10

  • Page 1 User’s Guide Synergy 10 Complete Soulutions for integrated workforce management 8665 E. Hartford orders@synel- 480-374-7763 Drive americas.com Suite #100 Scottsdale, AZ 85255...
  • Page 2: Table Of Contents

    Contents About the Synergy/10 Initial Configuration Sync Data with Server System Information Accesing the Supervisor Password Settings Face Management Finger Management Sync Data with Server Select Language Employee List Start and End Options Open MDM Menu Reset to Factory Settings Application Version Clock Readers Fingerprint Template Count...
  • Page 3: About The Synergy/10

    Face – facial recognition anywhere SYnergy 10 (10-inch) Face brings facial recognition options to the latest generation of data capture devices from Synel and offers an enhanced experience for those applications that require employee self-service or activity/ time costing alongside time and attendance.
  • Page 4: Initial Configuration

    Initial Configuration Initial Configuration Syncing Data with Server...
  • Page 5 Initial Configuration The clock key, conf iguration ID, and URL will be requested when the smart terminal boots up for the f irst time. The clock key and conf iguration ID are generated by the software being used. The Synergy Clock Key should be entered in the CLOCK KEY f ield.
  • Page 6: Sync Data With Server

    Sync Data with Server Once the smart terminal conf irms that the data is valid, it will begin down- loading the required information f rom the server. When the sync is completed, the smart terminal will boot up and proceed to the home screen.
  • Page 7: System Information

    System Information Obtaining System Info Settings Networking Information...
  • Page 8: Accesing The Supervisor Password

    System Information Accessing the Supervisor Password Supervisor Password can be accessed by pressing the gear symbol. The screen will change and request SUPERVISOR PASSWORD (the smart terminal will remain on this screen for around 18 seconds before returning to the home screen).
  • Page 9: Settings

    Settings Click in the PASSWORD line to open the keypad, click on the FACE image to use facial biometrics instead, or press the f ingerprint button to access the menu by biometric f ingerprint. If choosing to use the password, click on the PASSWORD line, then in the lower left corner, click the ?123 to switch the keypad to numeric mode and enter the password.
  • Page 10: Employee List

    Employee List Lists all of the employees that the smart terminal has downloaded. You can scroll through the list or use the search func- tion to f ind a specif ic employee. The em- ployee’s details, including their badge number and whether they currently have any enrolled templates, will be displayed when you click on them.
  • Page 11: Fingerprint Template Count

    Fingerprint Template Total number of unique f ingerprint prof iles that are recorded on your smart terminal. Maximum Template Lists all of the employees that the smart terminal has downloaded. You can scroll through the list or use the search function to f ind a specif ic em- ployee.
  • Page 12: Biometric Management

    Biometric Management Fingerprint Enrollment Facial Management...
  • Page 13: Fingerprint Enrollment

    Fingerprint Enrollment Tap the gear symbol to display the Supervisor Password. If face or f ingerprint have already been enrolled and a hardware zone has been conf igured to transform a template into a supervisor, press the face or f ingerprint buttons to open the enrollment menu; otherwise, pick the password f ield and input the password.
  • Page 14: Facial Management

    Verify an Individual Fingerprint Press the gear icon to bring up Supervisor Password Enter the password via the keyboard or use a supervisor f ingerprint. Select the EDIT button on the Fingerprint Management menu. Select Register Fingerprint Enter the badge number on the badge number line and press the check- mark on the text to enter.
  • Page 15 Deleting a Face Enter the password via the keyboard or use a supervisor facial template. Select the EDIT button on the Face Man- agement menu. Select Register Face Using your f inger, select in the BADGE NUMBER f ield to enter the employee badge number with the keyboard that appears.
  • Page 16: Punching On The Terminal

    Punching on the Terminal With Biometrics Without Biometrics Short Lunch Prevention...
  • Page 17: Without Biometrics

    Punching on the Terminal Without Biometrics First the employee identif ies themselves using a badge swipe (Magnetic, barcode or proximity) or typing their badge number if the keypad input is allowed. To type in the badge number, press the KEYPAD option and select the badge number f ield.
  • Page 18: With Fingerprint

    With Fingerprint The employee must select the function key f irst. The START, the STOP, or Activities. If the keypad is disabled in the software, the keypad option will not be available. If the keypad option is available, the employee can enter their badge in- stead of using biometrics if they wish.
  • Page 19: Short Lunch Prevention

    Short Lunch Prevention The software can be conf igured to def ine a minimum length of time the employee must take for a lunch break. If they instead attempt to come back early, the smart terminal will reject their attempt, and inform them how long they must wait to end lunch...
  • Page 20: Cleaning The Terminal

    Maintenance Cleaning the Terminal Ports and Connections...
  • Page 21 Cleaning the Terminal Before cleaning, unplug the power supply and wipe the keyboard and LCD screen with a clean cloth. If using cleaning fluid, apply to the cloth f irst and not directly onto the smart terminal. Avoid any cleaning fluid getting into the smart terminal as this may cause a fault to develop.
  • Page 22: Technical Specifications

    Technical Specifications...

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