Sharp MX-B382 Service Manual
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Sharp MX-B382 Service Manual

Sharp MX-B382 Service Manual

Digital multifunctional system
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TopPage
NOTE FOR SERVICING
[1]
PRODUCT OUTLINE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
[2]
CONSUMABLE PARTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
[3]
EXTERNAL VIEW AND INTERNAL STRUCTURE . . . . . . . . . . . . . . . . . . . . . . . . 3-1
[4]
ADJUSTMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
[5]
SIMULATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
[6]
SELF DIAG AND TROUBLE CODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
[7]
FIRMWARE UPDATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
[8]
OPERATIONAL DESCRIPTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
[9]
MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
[10] DISASSEMBLY AND ASSEMBLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
[11] VARIOUS STORAGE DATA HANDLING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
[12] SERVICE WEB PAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1
[13] SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1
[14] SIGNAL LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-1
[15] ACTUAL WIRING DIAGRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-1
Parts marked with "
" are important for maintaining the safety of the set. Be sure to replace these parts with
specified ones for maintaining the safety and performance of the set.
SERVICE MANUAL
DIGITAL MULTIFUNCTIONAL
SYSTEM
MODEL
CONTENTS
SHARP CORPORATION
CODE: 00ZMXB402/S3E
MX-B382
MX-B402
This document has been published to be used
for after sales service only.
The contents are subject to change without notice.

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  • Page 1 TopPage SERVICE MANUAL CODE: 00ZMXB402/S3E DIGITAL MULTIFUNCTIONAL SYSTEM MX-B382 MX-B402 MODEL CONTENTS NOTE FOR SERVICING PRODUCT OUTLINE ..........1-1 CONSUMABLE PARTS .
  • Page 2 CONTENTS NOTE FOR SERVICING 6. LSU section ....... . 8-11 1.

  • Page 3: Note For Servicing

    Place of high temperature, high humidity, low tempera- The machine has got sharp edges inside. Be careful not to ture, low humidity, place under an extreme change in tem- damage fingers when servicing.
  • Page 4 If the machine drops or fall down, it may cause an injury or a breakdown. If there are optional paper desk and the copier desk specified, it is recommendable to use them. When using the optional desk, be sure to fix the adjuster and lock the casters. MX-B382/B402 NOTE FOR SERVICING - ii...
  • Page 5 Be careful not to put fingerprints, oil, grease, or other foreign material on the fusing roller and the external heating belt. Do not leave the fusing roller in contact state for a long time. MX-B382/B402 NOTE FOR SERVICING - iii...

  • Page 6: Product Outline

    Application communication External account module Sharpdesk 1 license kit Sharpdesk 5 license kit module module MX-US10 MX-US50 MX-USA0 MX-PUX1 Sharpdesk 10 license kit Sharpdesk 50 license kit Sharpdesk 100 license kit XPS expansion kit MX-B382/B402 PRODUCT OUTLINE 1 – 1...

  • Page 7: Machine Configuration

    *1: To install the MX-PUX1, the MX-SMX3 is required. *2: No support for some destinations. *3: This is required in case of short in the memory capacity due to print data. When the XPS expansion kit is installed, it is required. MX-B382/B402 PRODUCT OUTLINE 1 – 2...

  • Page 8: Consumable Parts

    *2: 72K sheets or 550K rotations (For details, refer to item 4, "Life end conditions.") The life of the above Developer Cartridge and the Drum Cartridge is 72K only when they are installed to the MX-B382. 2. Maintenance parts list A.
  • Page 9 *1: The life is estimated with 5% coverage. It differs depending on the use conditions of the machine. The DV blade, the DV side seal F/R, and the toner filter are treated as service parts. MX-B382/B402 CONSUMABLE PARTS 2 – 2...

  • Page 10: Production Number Identification

    2 sheets multi 52,000 3 sheets multi 64,000 4 sheets multi 72,000 : Unit code/Model name : Color code : Destination : Skating : Production place : Production date (YYYYMMDD) : Serial number : Version number MX-B382/B402 CONSUMABLE PARTS 2 – 3...

  • Page 11: Drum Cartridge

    *1: Detected by the toner motor rotation number and the pixel count (The value of larger life percentage is employed.) *2: Selection of Display/Not Display can be made with Sim26-69. (Default: Not Display) *3: Setting can be made with Sim26-69. (Default: 0 sheet) MX-B382/B402 CONSUMABLE PARTS 2 – 4...

  • Page 12: Operating Environment Conditions

    -20 - 45C (Free from dew) C. Storage environment conditions (unopened) -10 - 40C (Free from dew) D. Disposal standard Toner cartridge/developer cartridge: 24 months (unopened) from the production month. Drum cartridge: 36 months from the production month MX-B382/B402 CONSUMABLE PARTS 2 – 5...

  • Page 13: External View And Internal Structure

    For manual paper feed, paper is inserted from this tray. When A4R or 8-1/2" x 11"R paper is set, extend the auxiliary tray. One-stage paper feed unit side cover To remove paper jam in tray 2, 3, or 4, open this cover. (with the MX-CSX1/2 installed) *1: Option MX-B382/B402 EXTERNAL VIEW AND INTERNAL STRUCTURE 3 – 1...

  • Page 14: Internal Structure

    Drum positioning plate unit release Releases lock of the drum positioning plate unit. When a drum cartridge or a lever developer cartridge is replaced, rotate this lever to open the drum positioning plate unit. MX-B382/B402 EXTERNAL VIEW AND INTERNAL STRUCTURE 3 – 2...
  • Page 15 This connector is used to connect the inner finisher and the main unit when the inner finisher (option) is installed. USB connector (Type A) Used to connect a USB hub or USB memory. MX-B382/B402 EXTERNAL VIEW AND INTERNAL STRUCTURE 3 – 3...

  • Page 16: Operation Panel

    [POWER] key ( Use this key to turn the machine power on and off. Main power indicator This lights up when the machine's main power switch is in the "on" position. MX-B382/B402 EXTERNAL VIEW AND INTERNAL STRUCTURE 3 – 4...

  • Page 17: Sensors And Detectors

    RSPF document empty detector Transmission type Detects that a document is in the document tray. RSPF unit SPPD1 RSPF transport detector 1 Transmission type Detects a document which passes the paper path. RSPF unit MX-B382/B402 EXTERNAL VIEW AND INTERNAL STRUCTURE 3 – 5...
  • Page 18 LSU laser. Main switch Seesaw switch Turns ON/OFF the main DC power source. PWRSW Operation panel power switch Push switch Outputs the ON/OFF control signal of the DC power source. MX-B382/B402 EXTERNAL VIEW AND INTERNAL STRUCTURE 3 – 6...

  • Page 19: Clutches And Solenoids

    Controls ON/OFF of the pick-up operation of the paper feed roller in the (Manual paper feed) manual paper feed section. SPUS RSPF paper feed roller solenoid Electromagnetic solenoid Controls ON/OFF of the paper feed roller in the RSPF paper feed section. MX-B382/B402 EXTERNAL VIEW AND INTERNAL STRUCTURE 3 – 7...

  • Page 20: Drive Motors

    Drives the resist roller and controls ON/OFF. SPFM RSPF transport motor Stepping motor Drives the RSPF unit. TNM_K Toner motor K Synchronous motor Transports toner from the toner cartridge to the developing unit. MX-B382/B402 EXTERNAL VIEW AND INTERNAL STRUCTURE 3 – 8...
  • Page 21 Discharges electric charges on the OPC drum. HL_UM Upper heater lamp Halogen lamp Heats the upper heat roller. (main) HL_UA Upper heater lamp Halogen lamp Heats the upper heat roller. (all) MX-B382/B402 EXTERNAL VIEW AND INTERNAL STRUCTURE 3 – 9...

  • Page 22: Fans And Filter

    Cools the process section. PROFM2 Process fan motor 2 Exhausts ozone. PSFM Power PWB cooling fan motor Cools the power PWB. Name Function/Operation Ozone filter Absorbs ozone generated in the image process section. MX-B382/B402 EXTERNAL VIEW AND INTERNAL STRUCTURE 3 – 10...
  • Page 23 Detects the DV model. LSU MOTHER PWB Controls the LSU. Interfaces the MFPC PWB and PCU PWB. HL PWB Controls the heater lamp. TC PWB Generates each transfer voltage and separation voltage. MX-B382/B402 EXTERNAL VIEW AND INTERNAL STRUCTURE 3 – 11...

  • Page 24: Fuses And Thermostats

    AC250V T6.3AH (Common in 200V series and 120V series) ACDC power PWB RDTCT_UA Upper thermostat (all) Prevents against overheating of the fusing roller. Fusing unit RDTCT_UM Upper thermostat (main) Prevents against overheating of the fusing roller. Fusing unit MX-B382/B402 EXTERNAL VIEW AND INTERNAL STRUCTURE 3 – 12...
  • Page 25 Guides paper which is switched back by the paper exit roller to the switchback section in the duplex copy mode. RSPF reverse gate Guides paper which is switched back by the paper exit roller to the transport roller 4 when duplex scanning of a document is performed. MX-B382/B402 EXTERNAL VIEW AND INTERNAL STRUCTURE 3 – 13...
  • Page 26 Heats and presses toner on the paper to fuse on the paper. Fusing roller (Pressing) Applies a pressure to the fusing roller (heating). Transport roller 5 (Drive) Transports the paper from the transport roller 4 to the transport roller 2. MX-B382/B402 EXTERNAL VIEW AND INTERNAL STRUCTURE 3 – 14...
  • Page 27 Transport paper to the paper transport section. Separation roller (No. 1 paper feed tray) Separates paper to prevent against double feed. Paper pickup roller (No. 1 paper feed tray) Transports paper to the paper feed roller. MX-B382/B402 EXTERNAL VIEW AND INTERNAL STRUCTURE 3 – 15...

  • Page 28: Adjustment Item List

    (Document table mode) SPF mode image off-center, image lead edge position, sub scanning direction image 50-28 magnification ratio automatic adjustment (RSPF mode) ADJ 17 Fusing paper guide position adjustment MX-B382/B402 ADJUSTMENTS 4 – 1...
  • Page 29 Mode Item/Display Content Setting range MIDDLE MIDDLE K charging/grid bias set 150 - 850 SPEED GB_K value at middle speed LOW SPEED K charging/grid bias set 150 - 850 GB_K value at low speed GBK:XXX MX-B382/B402 ADJUSTMENTS 4 – 2...

  • Page 30: Transfer Voltage Adjustment

    0V - –1000V PEEL VOLT LOW BW Separation discharge Low speed mode 51 - 255 –50 - –3000V –2200V reference value PEEL VOLT MIDDLE BW Middle speed mode 51 - 255 –50 - –3000V –2200V MX-B382/B402 ADJUSTMENTS 4 – 3...
  • Page 31 Belt base detection level 0 - 255 difference (Item J - Item K) REG_R PATCH (K) Patch detection level for 0 - 255 check If the adjustment is not completed normally, "ERROR" is dis- played. MX-B382/B402 ADJUSTMENTS 4 – 4...
  • Page 32 * The PCU PWB has been replaced. * The EEPROM of the PCU PWB has been replaced. Comparison line Go through the modes specified in Simulation 50-10. 0.5mm or ress Direction A Direction B Select A4 (11" x 8.5") paper. MX-B382/B402 ADJUSTMENTS 4 – 5...
  • Page 33 3.0 2.0mm RV: REAR VOID AREA FV: FRONT VOID AREA RV + FV  8.0mm RV = 3.0  2.0mm FV = 3.0  2.0mm If the above requirement is not met, do the following steps. MX-B382/B402 ADJUSTMENTS 4 – 6...
  • Page 34 Enter the simulation 48-1 mode. Setting Default Item/Display Content range value CCD (MAIN) SCAN main scanning 1 - 99 magnification ratio adjustment (CCD) CCD (SUB) SCAN sub scanning 1 - 99 magnification ratio adjustment (CCD) MX-B382/B402 ADJUSTMENTS 4 – 7...
  • Page 35 Select an adjustment item of SPF (MAIN)/SPFB (MAIN) with the scroll key. SPF (MAIN): Main scanning direction image magnification (Both the front surface and the back surface) ratio (Front surface) 10mm 10mm SPFB (MAIN): Main scanning direction image magnification ratio (Back surface) MX-B382/B402 ADJUSTMENTS 4 – 8...
  • Page 36 Image magnification ratio = 99 / 100 x 100 = 99 (%) If the image magnification ratio is within the specified range (100  1.5%), there is no need to perform the adjustment. If it is not within the specified range, perform the following pro- cedures. MX-B382/B402 ADJUSTMENTS 4 – 9...
  • Page 37 If the above condition is not satisfied, perform the following Make a copy, and check the position of the copy image center. procedures. Change the adjustment value and perform procedures 5) - 6) until the above condition is satisfied. MX-B382/B402 ADJUSTMENTS 4 – 10...
  • Page 38 Manual 1 - 99 ment paper feed RRCB-ADU 1 - 99 Image LEAD Lead edge image 0 - 99 loss area loss area setting setting SIDE Side image loss area 0 - 99 value adjustment MX-B382/B402 ADJUSTMENTS 4 – 11...
  • Page 39 * The EEPROM of the PCU PWB has been replaced. tion ratio SPEED_OC magnification ratio * The scanner control PWB has been replaced. correction adjustment (CCD) * The EEPROM on the scanner control PWB has been replaced. MX-B382/B402 ADJUSTMENTS 4 – 12...
  • Page 40 SIDE Side image 0 - 99 • When the set value is increased, the distance from the home  1.0mm loss adjustment position to the RSPF scan position is increased. MX-B382/B402 ADJUSTMENTS 4 – 13...
  • Page 41 Front surface 1 - 99 document scan Image loss position adjustment 1.0mm (CCD) SIDE2 Back surface 1 - 99 If the above condition is not satisfied, perform the following document scan procedure. position adjustment (CCD) MX-B382/B402 ADJUSTMENTS 4 – 14...
  • Page 42 1 - 99 area adjustment Image loss Paper R correction value 2.0mm side edge DENB-ADU ADU rear edge void 1 - 99 If the above condition is not satisfied, perform the following area adjustment procedure. correction value MX-B382/B402 ADJUSTMENTS 4 – 15...
  • Page 43 The following adjustment items must be adjusted properly. Adjustment Item List Simulation Image density Image density sensor 44-2 sensor adjustment adjustment MX-B382/B402 ADJUSTMENTS 4 – 16...
  • Page 44 If the machine has a fatal problem, repair and adjust it for obtaining the normal copy density and gradation. To perform the adjustment, the above difference must be fully understood. MX-B382/B402 ADJUSTMENTS 4 – 17...

  • Page 45: Adjustment Procedure

    Execute ADJ12C (Manual copy density and gradation adjustment). (SIM46-21). If there is any streak or unclear copy on the printed check pattern, check the print engine for any problems. Enter the SIM 46-24 mode. MX-B382/B402 ADJUSTMENTS 4 – 18...
  • Page 46 * When a consumable part (developer, OPC drum, transfer belt) is replaced. * The carriage unit has been replaced. * When the scanner (reading) section is disassembled. * When the scanner (reading) section is replaced. MX-B382/B402 ADJUSTMENTS 4 – 19...
  • Page 47 This is an efficient way of adjustment. Are the density at the satisfactory Check the density and gradation of the adjustment check pat- level? tern. If satisfactory density is not obtained with the adjustment, check the print engine for any problems. MX-B382/B402 ADJUSTMENTS 4 – 20...
  • Page 48 Normally individual adjustments are not required. When there obtained. is a request from the user, execute this adjustment. To increase the density, increase the adjustment value. To decrease the density, decrease the adjustment value. MX-B382/B402 ADJUSTMENTS 4 – 21...
  • Page 49 AE WIDTH FULL: Document density reading area in auto mode is 3 - 7 mm (leading edge of document) x Document width. No relation- ship to PRESCAN MODE MX-B382/B402 ADJUSTMENTS 4 – 22...
  • Page 50 * When the EEPROM on the MFP PWB is replaced. * U2 trouble has occurred. * When the MFP PWB is replaced. * When the EEPROM on the MFP PWB is replaced. MX-B382/B402 ADJUSTMENTS 4 – 23...
  • Page 51 * When there is necessity to increase the density of the part of high density. * The carriage unit has been replaced. * U2 trouble has occurred. * When the MFP PWB is replaced. * When the EEPROM on the MFP PWB is replaced. MX-B382/B402 ADJUSTMENTS 4 – 24...
  • Page 52 * When the EEPROM of the PCU PWB is replaced. b. Setting procedure Enter the SIM 26-53 mode. Select ENABLE or DISABLE with 10-key. When disabling, set to "0" (NO). When enabling, set to "1" (Yes). Press [OK] key. MX-B382/B402 ADJUSTMENTS 4 – 25...
  • Page 53 The print density must be changed gradually from the lighter level The scan image off-center adjustment and the engine image off-center adjustment must have been properly adjusted. to the darker level. The density changing direction must not be reversed. MX-B382/B402 ADJUSTMENTS 4 – 26...
  • Page 54 ADJ13B (Printer density and gradation adjustment) (Manual adjustment) (SIM67-25), check the print engine for any problems. If there is any streak or unclear copy on the printed check pattern, check the print engine for any problems. MX-B382/B402 ADJUSTMENTS 4 – 27...
  • Page 55 Patch A must not be copied. The printer density and gradation adjustment is automatically If there is any abnormality, adjust again. executed and prints the check patch image. Wait until the operation panel shown in the procedure 5) is displayed. MX-B382/B402 ADJUSTMENTS 4 – 28...
  • Page 56 After execution of the copy density and gradation adjustment. density. Are the printer density and gradation at the satisfactory level? If satisfactory density is not obtained with the adjustment, check the print engine for any problems. MX-B382/B402 ADJUSTMENTS 4 – 29...
  • Page 57 Then, adjust each patch density individually. This is an efficient Enter the SIM 67-34 mode. way of adjustment. Cancel SIM 67-25. Use SIM 64-5 to print the print test pattern and check the den- sity and gradation. MX-B382/B402 ADJUSTMENTS 4 – 30...
  • Page 58 Also note that the adjustment pattern should be placed to the center reference. The scan image off-center adjustment and the engine image off-center adjustment must have been properly adjusted. MX-B382/B402 ADJUSTMENTS 4 – 31...
  • Page 59 (Manual adjustment). (SIM67-25) Enter the SIM46-74 mode. Press [EXECUTE] key. The high density process control is performed, and the copy patch image (adjustment pattern) is printed out. (A4 or 11" x 8.5" paper is automatically selected.) MX-B382/B402 ADJUSTMENTS 4 – 32...
  • Page 60 Patch A must not be copied. Patch C or D slightly copied. A B C D E F G H K L M N O P Q (Max) Low density High density If there is any abnormality, adjust again. MX-B382/B402 ADJUSTMENTS 4 – 33...
  • Page 61 10) Check the copy and printer density and gradation. If a satisfactory result on the print density and gradation is not obtained with the automatic adjustment, execute the manual adjustment (SIM 67-25) (ADJ 13B). MX-B382/B402 ADJUSTMENTS 4 – 34...
  • Page 62 The A4R size width position detection level of the manual * When pressing the touch panel, never use a sharp tip (such paper feed guide is recognized. as a needle or a pin). Set the manual paper feed guide to the width for the A5R size.
  • Page 63 NOTE: When an error occurs in the automatic adjustment of SIM50-28, place white paper on the adjustment pattern and perform the adjustment. MX-B382/B402 ADJUSTMENTS 4 – 36...
  • Page 64 Set the adjustment pattern on the document table. NOTE: Fit the adjustment pattern correctly with the document guide. NOTE: When an error occurs in the automatic adjustment of SIM50-28, place white paper on the adjustment pattern and perform the adjustment. MX-B382/B402 ADJUSTMENTS 4 – 37...
  • Page 65 Enter the SIM50-28 mode. Set the adjustment pattern face up in the RSPF. * By pressing the [REPRINT] button, you can return to the cassette selection screen and have the machine self-print RSPF adjustment patterns again. MX-B382/B402 ADJUSTMENTS 4 – 38...
  • Page 66 * To return to the result screen, press the [BACK] button. NOTE: Be careful not to put fingerprints, oil, grease, or foreign materials on the roller during the work. NOTE: Do not hold the adjacent section of the MG roller strongly. MX-B382/B402 ADJUSTMENTS 4 – 39...
  • Page 67 NOTE: Be careful not to put fingerprints, oil, grease, or foreign materials on the roller during the work. Remove the developing doctor cover, and place the develop- ing unit on a flat surface. NOTE: All DV material must be removed before begining step 2. MX-B382/B402 ADJUSTMENTS 4 – 40...
  • Page 68 Repeat procedures 3) - 6) until the developing roller main pole position comes to the specified range. After completion of the adjustment of the developing roller main pole position, fix the developing roller main pole adjust- ment plate with the fixing screw. MX-B382/B402 ADJUSTMENTS 4 – 41...
  • Page 69 Do not turn OFF the power switch on the operation panel when the machine is in the simulation mode. If the power switch should be turned OFF in the simulation mode, a malfunction may be resulted. In this case, turn OFF/ON the main power source. MX-B382/B402 SIMULATION 5 – 1...

  • Page 70: Operation Flow Chart

    The display is made according to the selected mode and the item. Do you want to change the content ? The changed content is stored. Press the EXECUTE button Enter the new setting and adjustment values. and OK button. MX-B382/B402 SIMULATION 5 – 2...

  • Page 71: List Of Simulation Codes

    Used to check the operation of paper feed and paper transport in the paper feed section and the paper Paper feed, Paper transport transport section. Used to output the list of the operation status of the sensor and the detectors in the paper feed section and the paper transport section. MX-B382/B402 SIMULATION 5 – 3...
  • Page 72 Used to delete the ID (IDM) information of Felica card. Manual paper feed tray paper width sensor adjustment. Paper feed Used to set the adjustment value of the manual paper feed tray paper width sensor. Paper feed MX-B382/B402 SIMULATION 5 – 4...
  • Page 73 Used to correction the scan image magnification ratio (in the sub scanning direction). Scanner section Used to adjust the rotation speed of each motor. Used to perform the firmware update. Used to update the operation manual in the HDD. MX-B382/B402 SIMULATION 5 – 5...
  • Page 74 Used to set the density correction in the printer high density section. Printer (Support for the high density section tone gap) Used to adjust the density in the low density section. Printer MFP PWB SRAM data clear MFP PWB MX-B382/B402 SIMULATION 5 – 6...

  • Page 75: Details Of Simulation

    1200DPI The selected load performs the operation. (51.5mm/s) When [EXECUTE] key is pressed, the operation is terminated. SPFM_F RSPF transport motor (normal rotation) SPFM_R RSPF transport motor (reverse rotation) SPUS RSPF paper feed roller solenoid MX-B382/B402 SIMULATION 5 – 7...
  • Page 76 Paper feed tray 4 paper rear edge detector 2 Enter the set value with 10-key. D3PRED3 Paper feed tray 4 paper rear edge detector 3 Press [OK] key. (The set value is saved.) D3COCS Paper feed tray 4 cover open/close sensor MX-B382/B402 SIMULATION 5 – 8...
  • Page 77 When [EXECUTE] key is pressed, the operation is terminated. checked. Load operation check method: The load operation is checked by the operation sound. However, there are some loads which cannot be checked with the operation sound. MX-B382/B402 SIMULATION 5 – 9...
  • Page 78 The aging operation condition set by this mode is maintained here- is repeated. separation Drum separation position after unless the setting is changed. position PRINT Print position Print position The operation FREE Drum is repeated. separation Drum separation position position MX-B382/B402 SIMULATION 5 – 10...
  • Page 79 When [EXECUTE] key is pressed, the output is terminated. Setting Mode Item/Display Content range MIDDLE MIDDLE SPEED K developing bias set 0-600 DVB_K value at middle speed LOW SPEED K developing bias set 0-600 DVB_K value at low speed MX-B382/B402 SIMULATION 5 – 11...
  • Page 80 When [EXECUTE] key is pressed, the operation is terminated. Purpose Cancel (Trouble etc.) ADUC1 Switchback (ADU) paper transport clutch 1 Function (Purpose) Used to cancel the self-diag "U1" trouble. Section Operation/Procedure Press [EXECUTE] key. Press [YES] key to execute cancellation of the trouble. MX-B382/B402 SIMULATION 5 – 12...
  • Page 81 Accumulated 0 - 100 (%) (Unit: 1%) life meter number of Default Item/Display Content Setting range developer value rotations MAINTENANCE Maintenance : Default COUNTER counter 1 - 300: 1K - 300K (TOTAL) (Total) : Free MX-B382/B402 SIMULATION 5 – 13...
  • Page 82 PPD2 remaining JAM (Paper feed tray lower stage) PPD2_SM PPD2 remaining JAM (Manual feed tray) PPD2_SA PPD2 remaining JAM (ADU again) PPD2_PRI PPD2 JAM (Image preparation wait timeout) PPD2_DRUM PPD2 JAM (Drum lock detection) POD1_N POD1 not-reached JAM POD1_S POD1 remaining JAM MX-B382/B402 SIMULATION 5 – 14...
  • Page 83 (counter value) of the finisher, the RSPF, (*): Displayed in the OSA model only. and the scan (reading) unit. Section Operation/Procedure The counter values of the finisher, the RSPF, and the scanner related counters are displayed. MX-B382/B402 SIMULATION 5 – 15...
  • Page 84 Purpose Adjustment/Setting/Operation data check Function (Purpose) Used to check the values of the counters related to the scan - image send. Section Operation/Procedure Used to display the counter value related to the network scanner. MX-B382/B402 SIMULATION 5 – 16...
  • Page 85 TC1 UNIT Primary transport unit print counter Press [YES] key. TC1 UNIT RANGE Primary transport unit accumulated traveling distance (cm) The target counter is cleared. TC1 UNIT DAY Use day of primary transport unit (Day) MX-B382/B402 SIMULATION 5 – 17...
  • Page 86 TRIAL MODE_B&C Trial mode counter (B/W & COLOR scan job) Number of day that used drum (Day) SCAN TO HDD_B/W SCAN TO HDD record quantity (B/W) SCAN TO HDD_CL SCAN TO HDD record quantity (COLOR) MX-B382/B402 SIMULATION 5 – 18...
  • Page 87 Press [K] key. U.K. GRAM Press [EXECUTE] key. AUS. GRAM The developing motor rotates, and the toner density sensor AB_A GRAM makes sampling of the toner density. The detected level is dis- CHINA GRAM played. MX-B382/B402 SIMULATION 5 – 19...
  • Page 88 When the paper rear edge (0 : YES 1 : NO) Trial mode cancel (Default) passes the paper exit sensor in the main unit, the right tray, and the after process unit. (*) Displayed only when EQUITRAC is used. MX-B382/B402 SIMULATION 5 – 20...
  • Page 89 When it is set to ON, the following menu is displayed on the Only once display. system setting menu screen to allow the operation of the Any time display. menu. Press [OK] key. The set value in step 1) is saved. MX-B382/B402 SIMULATION 5 – 21...
  • Page 90 Enter the set value with 10-key. INCH 0 (Disable) AUS. 0 (Disable) JAPAN 0 (Disable) AB_A 0 (Disable) Count up AB_B 0 (Disable) CHINA 0 (Disable) No count up Press [OK] key. The set value in step 1) is saved. MX-B382/B402 SIMULATION 5 – 22...
  • Page 91 Section TC2 NEAR END The secondary transfer near Operation/Procedure DISP end message is displayed. Select a setting item and a setting condition. (0: YES 1: NO) The secondary transfer near end message is not displayed. MX-B382/B402 SIMULATION 5 – 23...
  • Page 92 When item D is set to "1", printing is disabled after toner near end. In this case, toner end display is made in the toner near end status, and copy/print/FAX outputs are disabled. MX-B382/B402 SIMULATION 5 – 24...
  • Page 93 Toner order auto send 100% - 75% 0 - 5 3 (49%-25%) TIMING (K) timing setting 74% - 50% 74% - 50% 49% - 25% 49% - 25% LOWER 25 25% or less NEAREND NEAREND EMPTY EMPTY MX-B382/B402 SIMULATION 5 – 25...
  • Page 94 (FSS function) Toner collection request Revision of the toner installation date (only for a new product) Section Alert resend Operation/Procedure The serial communication retry number history and the scanner gain adjustment retry number history are displayed. MX-B382/B402 SIMULATION 5 – 26...
  • Page 95 History of paper transport time between SPF 99/99/99 99:99:99 5 digits 5 digits (ms) 5 digits (ms) sensors 9 FEED TIME10(SPF) History of paper transport time between SPF 99/99/99 99:99:99 5 digits 5 digits (ms) 5 digits (ms) sensors 10 MX-B382/B402 SIMULATION 5 – 27...
  • Page 96 Paper feed tray 1 paper size detection 2 ERROR Adjustment error CSS3 Paper feed tray 1 paper size detection 3 MPLD Manual paper feed tray paper length detection MPED Manual paper feed tray paper empty detection MX-B382/B402 SIMULATION 5 – 28...
  • Page 97 70 - 230 HL_UM GLOSS PAPER Glossy paper TH_UM set value 70 - 230 HL_LM GLOSS PAPER Glossy paper TH_LM set value 30 - 200 HL_US GLOSS PAPER Glossy paper TH_US set value 70 - 230 MX-B382/B402 SIMULATION 5 – 29...
  • Page 98 Enter the set value with 10-key. Press [OK] key. The set value in step 2) is saved. NOTE: The set value is the reference value, and it may differ from the actual fusing temperature depending on the operating conditions. MX-B382/B402 SIMULATION 5 – 30...
  • Page 99 HL_UM E-STAR LL Preheating TH_UM set value 1 - 99 HL_US E-STAR LL Preheating TH_US set value 1 - 99 HL_UM PRE-JOB LL Resetting from preheating TH_UM set value (Job Ready temperature) 1 - 99 MX-B382/B402 SIMULATION 5 – 31...
  • Page 100 HL_UM HEAVY PAPER HH Heavy paper TH_UM set value 1 - 99 HL_LM HEAVY PAPER HH Heavy paper TH_LM set value 1 - 99 HL_US HEAVY PAPER HH Heavy paper TH_US set value 1 - 99 MX-B382/B402 SIMULATION 5 – 32...
  • Page 101 Correction value: -49 - +49, 1 Count = 1C Change Select an item to be set with [] [] keys. Enter the set value with 10-key. Correction value Press [OK] key. Input value The set value in step 2 is saved. MX-B382/B402 SIMULATION 5 – 33...
  • Page 102 Fusing upper thermistor sub HL_UM Heater lamp upper main HL_LM Heater lamp lower main HL_US Heater lamp upper sub Group Destination Group A Japan China AB_B – Group B U.S.A. Canada Inch – Group C Europe U.K. AB_A MX-B382/B402 SIMULATION 5 – 34...
  • Page 103 Fusing upper thermistor sub HL_UM Heater lamp upper main HL_LM Heater lamp lower main HL_US Heater lamp upper sub Group Destination Group A Japan China AB_B – Group B U.S.A. Canada Inch – Group C Europe U.K. AB_A MX-B382/B402 SIMULATION 5 – 35...
  • Page 104 Registration substrate R REG_R GRND error Enable/Disable setting scan abnormality Effective difference between the upper and SENSITIVITY Toner density Disable lower values of the belt substrate circuit, correction outside the range Enable/Disable setting MX-B382/B402 SIMULATION 5 – 36...
  • Page 105 1 - 9 TC HUD DATA Transfer display humidity AD value 0 - 1023 MD HUD AREA Membrane decrease display humidity area 1 - 14 MD HUD DATA Membrane decrease display humidity AD value 0 - 1023 MX-B382/B402 SIMULATION 5 – 37...
  • Page 106 0 - 255 thermistor detection sensor patch 5 (n=1-5) (main) AD value • BK only TH_UA Fusing upper heat roller Temperature: thermistor (all) A/D value, 0 - 255C (1C) temperature (C) AD value: 0 - 1023 MX-B382/B402 SIMULATION 5 – 38...
  • Page 107 -127 - adjustment value correction correction value for (at the low speed) value control the developer life voltage SENSITIVITY Sensitivity Control voltage 1 - 999 correction correction value for control the toner density voltage sensor MX-B382/B402 SIMULATION 5 – 39...
  • Page 108 0 - 255 control operation. UPPER LIMIT approximate expression Section Process data upper limit value Operation/Procedure HIGHLIGHT Reference point of the 1 - 8 POINT highlight correction Select the display category with [NEXT] key. amount MX-B382/B402 SIMULATION 5 – 40...
  • Page 109 BK position OPC drum unit reaches the Inhibit specified level from execution of the previous density correction. REFRESH Select of YES/NO of the manual Key operation display 0 - 1 MODE(*1) process control key with key operation Key operation NO display MX-B382/B402 SIMULATION 5 – 41...
  • Page 110 Default Variable shown below. Display value range (*2) 0 = High (OPEN) / 1 = Low (GND) Current DV less than 300[v] 0-5 (*1) Bias voltage 300[v] or more, less than 450[v] 450[v] or more MX-B382/B402 SIMULATION 5 – 42...
  • Page 111 Select an adjustment target item with [] [] key. Enter the set value with 10-key. Press [OK] key. (The set value is saved.) The density can be adjusted separately for the low density area and the high density area. MX-B382/B402 SIMULATION 5 – 43...
  • Page 112 Point 6 373 - 627 POINT7 Point 7 373 - 627 POINT8 Point 8 373 - 627 POINT9 Point 9 373 - 627 POINT10 Point 10 373 - 627 POINT11 Point 11 373 - 627 MX-B382/B402 SIMULATION 5 – 44...
  • Page 113 NOTE: Do not change the value of item B. If the value is changed, copy density of yellow images is increased. When the adjustment the density in the high density area is changed. values are increased, the density is decreased. MX-B382/B402 SIMULATION 5 – 45...
  • Page 114 EXPOSURE2 H_TONE Fine/Exposure 2/ 1 - 99 Half tone EXPOSURE3 H_TONE Fine/Exposure 3/ 1 - 99 Half tone EXPOSURE4 H_TONE Fine/Exposure 4/ 1 - 99 Half tone EXPOSURE5 H_TONE Fine/Exposure 5/ 1 - 99 Half tone MX-B382/B402 SIMULATION 5 – 46...
  • Page 115 1 - 99 1/Half tone H_TONE /Half tone EXPOSURE2 H_TONE Ultra Fine/Exposure 1 - 99 EXPOSURE5 Super Fine/Exposure 5 1 - 99 2/Half tone H_TONE /Half tone EXPOSURE3 H_TONE Ultra Fine/Exposure 1 - 99 3/Half tone MX-B382/B402 SIMULATION 5 – 47...
  • Page 116 EXPOSURE1 H_TONE 600dpi/Exposure 1 1 - 99 /Half tone EXPOSURE2 H_TONE 600dpi/Exposure 2 1 - 99 /Half tone EXPOSURE3 H_TONE 600dpi/Exposure 3 1 - 99 /Half tone EXPOSURE4 H_TONE 600dpi/Exposure 4 1 - 99 /Half tone MX-B382/B402 SIMULATION 5 – 48...
  • Page 117 Select a target item with [] [] keys. Input numeric value corresponding to sharpness level (filter process mode). Press [OK] key. Used to adjust the sharpness and the smoothness of the dark area in the auto copy mode. MX-B382/B402 SIMULATION 5 – 49...
  • Page 118 (Chroma) AE mode ON/ 0 - 1 0(ON) mode. ONOFF_ OFF switch : Section For color copy Operation/Procedure (*1) Select a target adjustment item with [] [] key. MX-B382/B402 SIMULATION 5 – 50...
  • Page 119 0.1% in the copy magnification ratio. COLOR PUSH : Photograph 1 - 9 PHOTOGRAPH (color PUSH) COLOR PUSH : Text/Photograph 1 - 9 TEXT/PHOTO (color PUSH) COLOR PUSH : 1 - 9 color PUSH) MX-B382/B402 SIMULATION 5 – 51...
  • Page 120 FAX1 Boot section and vice versa. A change of 1 in the adjustment value corresponds FAX(MAIN) FAX1 Main section to a change of about 0.1% in the speed. ESCP_FONT ESC/P font PDL_FONT PDL font ANIMATION Animation data MX-B382/B402 SIMULATION 5 – 52...
  • Page 121 * When the value is increased, the void is increased. Select an adjustment target item with [] [] key. J. (FRONT/REAR) The void amount on the right and left edges of paper is adjusted. (0.1mm/step) Enter the set value with 10-key. MX-B382/B402 SIMULATION 5 – 53...

  • Page 122: Operation Procedure

    (When the value adjustment value is increased, the image loss is increased.) SIDE Side edge image 0 - 99 loss amount setting (When the adjustment value is increased, the image loss is increased.) MX-B382/B402 SIMULATION 5 – 54...
  • Page 123 SIDE2 Back surface 1 - 99 amount setting document scan OFSET_SPF1 SPF front surface 1 - 99 position document off- adjustment center adjustment (CCD) OFSET_SPF2 SPF back surface 1 - 99 document off- center adjustment MX-B382/B402 SIMULATION 5 – 55...
  • Page 124 L5: Distance a (RSPF back surface: 200%) (unit: 0.1mm) Select an adjustment target item with [] [] key. Enter the set value with 10-key. Press [EXECUTE] key, and the set value is saved and self printing is made. Distance "a" MX-B382/B402 SIMULATION 5 – 56...
  • Page 125 FAX or image image loss amount send mode. setting Section Operation/Procedure Select a target adjustment mode. Select an adjustment target item with [] [] key on the touch panel. MX-B382/B402 SIMULATION 5 – 57...
  • Page 126 Press [EXECUTE] key, and the adjustment pattern is scanned. When two or more paper feed trays are selected in the proce- dure 3), perform procedures 5) and 6) for the adjustment pat- tern printed with each paper. MX-B382/B402 SIMULATION 5 – 58...
  • Page 127 (Envelope) ADU PLAIN PAPER(S) ADU/deflection adjustment value LT size (215mm) or less 1 - 99 (Plain paper/Small size) ADU PLAIN PAPER(L) ADU/deflection adjustment value LT size (216mm) or above 1 - 99 (Plain paper/Large size) MX-B382/B402 SIMULATION 5 – 59...
  • Page 128 Transfer from HDD to SRAM control operations. (SOFT SW) (including the FAX memory) When the FAX memory or an option memory Section (memory for FAX) is installed, the contents of the Operation/Procedure FAX memory are also transferred to HDD. MX-B382/B402 SIMULATION 5 – 60...
  • Page 129 DIMM3 New N/A • Print history information • JAM history information • Trouble history information • Same position continuous jam count value • Charging information • Life information Operation E-manual manual Program Main program data MX-B382/B402 SIMULATION 5 – 61...
  • Page 130 MBYTES 256M MIDDLE (BW) middle speed/BW ONBOARD BYTE LASER DUTY Laser DUTY select 0 - 255 LOW (BW) low speed/BW NUMBER NONE On-board DDR 0 - 2 bunk number 1CHIP ONBOARD- 2CHIP DDR CS- BANK MX-B382/B402 SIMULATION 5 – 62...
  • Page 131 When the operation is completed, [EXECUTE] key returns to the normal display. Section * When the HDD formatting (except for the system area) is not Operation/Procedure completed normally, "HDD FORMAT (EXCEPT SYSTEM AREA) Press [EXECUTE] key. NG" is displayed. Press [YES] key. MX-B382/B402 SIMULATION 5 – 63...
  • Page 132 WHITE RSPF white The operation manual data are deleted. LEVEL 1ST reference level RSPF Second scan When the operation is completed, [EXECUTE] key returns to the WHITE RSPF white normal display. LEVEL 2ND reference level MX-B382/B402 SIMULATION 5 – 64...
  • Page 133 (N parameter) (Self print pattern: m by n) (Pattern2,11: 2-255 except above: 0-255) DENSITY (FIXED "255" IF A: 9) Used to specify the print gradation. 1-255 (Pattern 9: 255 Fixed except above:1-255) MULTI COUNT Number of print 1 - 999 MX-B382/B402 SIMULATION 5 – 65...
  • Page 134 Paper feed tray Manual paper feed 1 - 5 selection (CS1) Tray 1 Tray 2 Tray 3 Tray 4 QUALITY STANDARD Image quality Standard 0 - 2 setting (HIGHQUALITY) HIGHQUALITY Fine image quality FINE Ultra fine text MX-B382/B402 SIMULATION 5 – 66...
  • Page 135 Function (Purpose) Printer test print. (Self print) (PS) Section Operation/Procedure Set the print conditions. Select an item to be print condition with [] [] keys. Set the print conditions with 10-key. Press [EXECUTE] key. The test print (self print) is performed. MX-B382/B402 SIMULATION 5 – 67...
  • Page 136 Touch the center of the cross mark at the four corners of the screen. When the adjustment is completed normally, the screen shifts to the simulation sub number entry menu. In case of an error, the screen returns to the adjustment menu. MX-B382/B402 SIMULATION 5 – 68...
  • Page 137 1 - 99 POINT7 1 - 99 POINT8 1 - 99 POINT9 1 - 99 POINT10 1 - 99 POINT11 1 - 99 POINT12 1 - 99 POINT13 1 - 99 POINT14 1 - 99 MX-B382/B402 SIMULATION 5 – 69...
  • Page 138 When the operation is completed, [EXECUTE] key returns to the normal display. NOTE: When replacing the MFP PWB and the HDD, if data backup cannot be made with SIM56-1 and 56-2, perform this simulation after replacement of the MFP PWB and the HDD. MX-B382/B402 SIMULATION 5 – 70...

  • Page 139: Function And Purpose

    A consumable Trouble/Warning part has reached its lifetime Trouble Replace or supply Troubleshoot the cause. the consumable part. Repair Cancel the self-diagnostic message with the diagnostic (test commands). Reset Standby state MX-B382/B402 SELF DIAG AND TROUBLE CODE 6 – 1...
  • Page 140    Scanner section troubles L1 (00), L3 (00)     (mirror motor, lens, scanner lamp) CCD troubles (shading, etc.) E7 (10, 11, 14)     MX-B382/B402 SELF DIAG AND TROUBLE CODE 6 – 2...

  • Page 141: Power On Trouble Detection Sequence

    SIM 16: U2 trouble cancel Trouble cancel status is communicated. (3) Error cancel method for each error code Simulation Error code SIM13 SIM14 H3, H4, H5 SIM16 Power OFF - ON Errors other than above MX-B382/B402 SELF DIAG AND TROUBLE CODE 6 – 3...

  • Page 142: Trouble Code List

    Fusing section high temperature trouble (TH_UM)  Fusing section high temperature trouble (TH_LM)  Fusing section high temperature trouble (TH_US)  Fusing section high temperature trouble (TH_EX1)  Fusing section high temperature trouble (TH_EX2)  MX-B382/B402 SELF DIAG AND TROUBLE CODE 6 – 4...
  • Page 143 Firmware version inconsistency (MFP - SCU)  MFP firmware version and EEPROM data version inconsistency  PCU firmware version and EEPROM data version inconsistency  SCU firmware version and EEPROM data version inconsistency  MX-B382/B402 SELF DIAG AND TROUBLE CODE 6 – 5...

  • Page 144: Details Of Trouble Code

    PWB. Check & Remedy Replace the MFP PWB. Check the carriage unit. Error cancel method Power OFF - ON Check the SCU PWB. Error cancel method Power OFF - ON MX-B382/B402 SELF DIAG AND TROUBLE CODE 6 – 6...
  • Page 145 Check & Remedy Check the kind and the version of the firmware. Check the MFP PWB, and replace it if necessary. Error cancel method Power OFF - ON MX-B382/B402 SELF DIAG AND TROUBLE CODE 6 – 7...
  • Page 146 Check the earth line. Replace the PCU PWB. Replace the PCU PWB. Error cancel method Power OFF - ON Replace the MFP PWB. Replace the mother board. Error cancel method Power OFF - ON MX-B382/B402 SELF DIAG AND TROUBLE CODE 6 – 8...
  • Page 147 The finisher which is not supported by the main unit model is installed. Finisher control PWB trouble. Check & Remedy Install a proper finisher. Replace the finisher control PWB. Error cancel method Power OFF - ON MX-B382/B402 SELF DIAG AND TROUBLE CODE 6 – 9...
  • Page 148 Check & Remedy Replace the process thermistor. Error cancel method Power OFF - ON Check connection of the harness and the connector. Replace the PCU PWB. Error cancel method Power OFF - ON MX-B382/B402 SELF DIAG AND TROUBLE CODE 6 – 10...
  • Page 149 Check & Remedy Replace the image density sensor. Check connection of the connectors and the harness. Replace the image density sensor. Calibration plate solenoid operation check. Error cancel method Power OFF - ON MX-B382/B402 SELF DIAG AND TROUBLE CODE 6 – 11...
  • Page 150 Replace the power unit. Fusing unit not installed. Error cancel method SIM14 Check & Remedy Replace the thermistor. Replace the PCU PWB. Harness and connector connection trouble. Error cancel method Power OFF - ON MX-B382/B402 SELF DIAG AND TROUBLE CODE 6 – 12...
  • Page 151 Check & Remedy Replace the thermistor. Error cancel method SIM14 Replace the PCU PWB. Harness and connector connection trouble. Replace the power unit. Use SIM14 to cancel the trouble. Error cancel method SIM14 MX-B382/B402 SELF DIAG AND TROUBLE CODE 6 – 13...
  • Page 152 Check connection of the connector and the harness. Replace the power unit. Replace the interlock switch. Use SIM5-2 to check the flashing operation of the heater lamp. Error cancel method Power OFF - ON MX-B382/B402 SELF DIAG AND TROUBLE CODE 6 – 14...
  • Page 153 Replace the scanner unit. Replace the SCU PWB. Check connection of the connectors and the harness. Replace the scanner home position sensor. Replace the scanner motor. Error cancel method Power OFF - ON MX-B382/B402 SELF DIAG AND TROUBLE CODE 6 – 15...
  • Page 154 Power OFF - ON motor. Replace the secondary transfer unit separation sensor. Check connection of the connector and the harness. Replace the PCU PWB. Error cancel method Power OFF - ON MX-B382/B402 SELF DIAG AND TROUBLE CODE 6 – 16...
  • Page 155 Power OFF - ON Use SIM6-2 to check the rotating operation of the fan. Replace the paper exit cooling fan. Replace the PCU PWB. Error cancel method Power OFF - ON MX-B382/B402 SELF DIAG AND TROUBLE CODE 6 – 17...
  • Page 156 Replace the PCU PWB. cloning), import it. Replace the power unit. Error cancel method SIM16 Check connection of the connectors and the harness. Check the power waveform. Error cancel method Power OFF - ON MX-B382/B402 SELF DIAG AND TROUBLE CODE 6 – 18...
  • Page 157 Replace the MFP PWB. simulation to prevent against loss of the counter data and the adjustment values. Error cancel method SIM16 Use SIM16 to cancel the trouble. Error cancel method SIM16 MX-B382/B402 SELF DIAG AND TROUBLE CODE 6 – 19...
  • Page 158 Use SIM4-3 to check the operation of the desk transport motor. Replace the desk control PWB. Replace the desk paper feed motor. Harness and connector connection trouble. Error cancel method Power OFF - ON MX-B382/B402 SELF DIAG AND TROUBLE CODE 6 – 20...
  • Page 159 Power OFF - ON Detail Cause Inconsistency between the MFP firmware version and the EEPROM data version. Check & Remedy Check the combination of the firmware. Error cancel method Power OFF - ON MX-B382/B402 SELF DIAG AND TROUBLE CODE 6 – 21...
  • Page 160 Detail Cause Inconsistency between the SCU firmware version and the EEPROM data version. Check & Remedy Check the combination of the firmware. Error cancel method Power OFF - ON MX-B382/B402 SELF DIAG AND TROUBLE CODE 6 – 22...

  • Page 161: Firmware Update

    • Store the firmware data (xxx.sfu) to the media or USB memory beforehand. • The media used for the update must have a minimum of 32MB of storage capacity. • The USB memory equipped with the security (secure) function cannot be used. MX-B382/B402 FIRMWARE UPDATE 7 – 1...
  • Page 162 The current version is indicated on the right of CURRENT, and the update version on the right of UP TO. It takes about dozens of seconds until the content is displayed in procedure 2). MX-B382/B402 FIRMWARE UPDATE 7 – 2...
  • Page 163 OFF the power during the firmware updating, the firm- cessing takes place, "Firmware Update, now processing..." ware must be installed, or upgraded in the Boot mode. It is called appears. the emergency update. (refer to [11] VARIOUS STORAGE DATA HANDLING) MX-B382/B402 FIRMWARE UPDATE 7 – 3...

  • Page 164: Operational Descriptions

    The operation panel unit is composed of the LVDS PWB, the MFP OPE-P PWB, the touch panel, the LCD unit, and the operation key. Most operations can be made with the LCD touch panel. MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 1...

  • Page 165: Scanner Section

    D-GND D-GND Signal name Name Function/Operation Scanner motor Drives the carriage unit. Name Function/Operation CCD PWB Scans the document images. Scanner lamp Radiates lights onto a document for the CCD to scan document images. MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 2...
  • Page 166 (software). R,G,B Color filter Zooming in the main scanning direction is not performed optically, but performed with the image process technology (by the software). CCD Elements 3LINES CCD MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 3...

  • Page 167: Manual Paper Feed Section

    3. Manual paper feed section A. Electrical and mechanism relation diagram CPFM MPFS MPED MPWS MPLD1 PCU PWB MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 4...
  • Page 168 8.5" x 14" 207.9 – 221 – 8.5" x 11" – 218 176.2 – 192.2 7.25" x 10.5" – 190 140.5 – 156.5 131.7 – 147.7 5.5" x 8.5" – 108 Postcard Japan only MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 5...

  • Page 169: Paper Feed Tray Section

    PPD1 5VNPD A-10 5VNPD A-11 /PPD1 /PPD1 A-12 D-GND D-GND A-13 F-GND F-GND A-14 F-GND (NC) A-15 (NC) CZHR-15V-S CLUD1 03XR-6H-P 5VNPD /CPED1 D-GND CPED1 03XR-6H-P 5VNPD /CPFD1 D-GND CPFD1 CLUM CSPD1 PCU PWB MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 6...

  • Page 170: Paper Feed Operation

    The paper remaining quantity detector (CSPD1) is not turned ON when paper on the paper feed tray is lifted up and the paper feed tray upper limit detector (CLUD) detects paper on the top and lifting is stopped. MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 7...
  • Page 171 During no-paper detection Detection Actuator CSPD (remaining paper detection) 1/3 Field Sensor logic: Low Remaining paper 1/3 position 2/3 Field Sensor logic: Hi Remaining paper 2/3 position 3/3 Field Sensor logic: Low Remaining paper 3/3 position MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 8...
  • Page 172 5. Paper transport and switchback section A. Electrical and mechanism relation diagram PCU PWB ADUC1 DSW-R POFM APPD1 PPD2 APPD2 TH/HUD MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 9...
  • Page 173 MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 10...

  • Page 174: Lsu Section

    +24V1 +24V1 nPOLY_START +3.3V +3.3V Signal name Name Function and operation LSUFM LSU fan Cools the LSU high voltage PWB section. PGM 1 Polygon motor Rotates at a constant speed to scan laser beams. MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 11...
  • Page 175 LD PWB to be radiated on the OPC drum surface, forming electrostatic latent images on the OPC drum surface. In this model, the 2-beam laser system is employed. Laser beam generating section Laser beam generating section (Scanning image on paper) Paper exit direction Rear Scanning direction Front Laser beam generating section (TOP) MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 12...

  • Page 176: Structure And Operation

    220mm Resolution 1200dpi Beam diameter Main scan = 50 - 75m, Sub scan = 50 - 75m Laser power Max. 0.3mw LD wavelength 750 - 800nm Number of mirrors 8 surfaces Rotation speed 39,862rpm MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 13...

  • Page 177: Photo-Conductor Section

    Developing drive motor Drives the developing unit/OPC drum. Main charger Charges the OPC drum surface negatively. PROFM1 Process fan 1 Cools the process section. PROFM2 Process fan 2 Discharges ozone generated in the process section. MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 14...
  • Page 178 OPC drum surface potential. For the areas where laser beams are not radiated, electric charges remain unchanged. As a result, electrostatic latent images are formed on the OPC drum surface. MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 15...

  • Page 179: Cleaning Operation

    (Paper exit of one sheet is counted 1, and one process control operation is counted 10.) 1TNFD (OFF) 1TNFD (ON) MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 16...
  • Page 180 In the OPC drum positioning unit, there is a contact to detect installation of the OPC drum. If there is no OPC drum installed, it is detected and the message is displayed on the operation panel to show that there is no OPC drum installed. MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 17...

  • Page 181: Toner Supply Section

    When the toner density sensor in the developing unit detects a fall in the toner density, the toner motor drives the toner transport screw in the toner cartridge to supply toner to the developing unit. The toner motor is turned ON/OFF according to the output of the toner density sensor. MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 18...

  • Page 182: Developing Section

    When the toner density is lowered, the toner motor is rotated to supply toner from the toner cartridge to the developing unit. MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 19...

  • Page 183: Transfer Section

    10. Transfer section A. Electrical and mechanism relation diagram PCU PWB 1TURC1 DVM_K 1TUD_CL 1TUD_K CPFM CPFC 1TNFD MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 20...

  • Page 184: Transfer Operation

    Negative charges are generated by the PTC unit to weaken posi- tive charged on the transfer belt and to reduce the attracting force between the primary transfer belt and toner. With this operation, the transfer efficiency in secondary transfer is improved. MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 21...
  • Page 185 At that time, the movement of the mode switch cam puts the initial actuator down to turn OFF 1TUDK, and on this timing the machine recognizes that a new unit is installed. MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 22...
  • Page 186 The primary transfer counter is automatically reset. NOTE: The initial operation means detection of a new unit, occur- rence of a trigger for start of use, and resetting of the counter. MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 23...

  • Page 187: Fusing Section

    11. Fusing section A. Electrical and mechanism relation diagram AC/DC PCU PWB HL DCDC PWB FUFM RDTCT_UA RDTCT_UM FUCRU HL_UM RTH (MAIN) HL_UA RTH (SUB) MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 24...

  • Page 188: Fusing Unit Drive

    To increase the nip quantity. To increase the heating capacity for paper. By pressing the flexible roller, toner can be fused without deformation. An even pressure can be applied to rough surface of toner lay- ers (multi-layer structure). MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 25...

  • Page 189: Paper Exit Section

    Then paper is transported to the paper exit tray or the inner finisher by the paper exit roller which is driven by the paper exit drive motor Consequently, the paper is transported to the switchback section. (POM). MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 26...
  • Page 190 With one sensor, the toner patch density is detected in the process control, and image registration shift on the rear frame side is detected in the image registration adjustment. MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 27...

  • Page 191: Automatic Document Feeder

    SPPD2 RSPF transport detector 2 Detects document transport and paper jams. SPUS RSPF paper feed roller solenoid Controls ON/OFF of the paper feed clutch and paper feed and paper transport. MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 28...
  • Page 192 By reversing the RSPF transport motor (SPFM), the continuous rotation of the pickup roller is stopped. This operation is performed immediately after paper reaches the transport roller 2. MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 29...

  • Page 193: Electrical Section

    15. Electrical section A. Overall block diagram (1) System block diagram MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 30...
  • Page 194 (2) MFPC PWB Board to Board Connector FPDLINK FPDLINK FPDLINK LVDS Transmitter Receiver Transmitter Receiver I2C 2 Controller I2C 1 Controller I2C2 Controller I2C1 Controller Programmable Interrupt Controller MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 31...
  • Page 195 (3) PCU PWB MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 32...
  • Page 196 DRIVER LCD_FPDCLK 7 inch 28bit CCFT nLCD_DISP LCD_A0+/- LCD_A1+/- CPLD LCD_A2+/- 28bit LCD_A3+/- LCD_CLK_+/- KEY SCAN nLCD_DISP KEY PWB KEY CON /KEYIN NINFO_LED NPWRSW POW_LED WU_LED NWU_KEY NINFO_LED NPWRSW POW_LED WU_LED NWU_KEY /BZR MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 33...
  • Page 197 VIDEO I/F CK ECLK HSYNC HSYNC LD_ CHK 1/2/3/4 DT_K1+- 35:5 Channel A: K1 DT_K2+- Channel B: K2 Channel C: Channel D: VIDEOIF_ACT CLK_C_EN OSCCLK_C (CK C) OSCCLK_M CLK_M_EN (CK M) OSCCLK_A CLK_A_EN (CK A) MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 34...

  • Page 198: Serial Communication

    (6) Serial communication MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 35...
  • Page 199 B. AC power line diagram (1) AC power line diagram (120V) Live HL Live HL Neutral WH Live WH MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 36...
  • Page 200 (2) AC power line diagram (200V) Live HL Live HL Neutral WH Live WH MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 37...
  • Page 201 (3) Interlock MX-B382/B402 OPERATIONAL DESCRIPTIONS 8 – 38...

  • Page 202: Maintenance

    1 (Print stop) When the Sim21-1 set value is reached Disable • After execution of maintenance, execute SIM24-4 to clear the maintenance counter (total). • When the maintenance counter (total) is cleared, the above display disappears. MX-B382/B402 MAINTENANCE 9 – 1...

  • Page 203: Primary Transfer Unit

    1 (Print stop) Drum cartridge print counter When 90% of 72K is reached by the Enable > Drum Cartridge *1 counter Drum cartridge accumulated rotation number When 90% of 550K rotation is Enable reached by the counter MX-B382/B402 MAINTENANCE 9 – 2...

  • Page 204: Developer Section

    When 500 count is reached from the above state. Disable > Toner Collection Container (1 count for 1 sheet output. When the process control is performed once, 10 counts are added.) When the toner collection bottle is replaced, the display disappears. MX-B382/B402 MAINTENANCE 9 – 3...

  • Page 205: Maintenance List

    Paper feed roller of use. Separation roller Paper feed roller The part for maintenance is (Manual paper feed tray) supplied as a service part. Manual paper feed separation pad Paper pickup roller unit RSPF separation pad unit MX-B382/B402 MAINTENANCE 9 – 4...
  • Page 206 Never operate the machine such as execution of the simulation, turning OFF the machine power, or opening the door during the period after turning ON the power before the machine enters the print (copy) ready state. If the counters are not automatically reset, SIM24-7 must be used to reset the counters manually. MX-B382/B402 MAINTENANCE 9 – 5...
  • Page 207 NOTE: When fingerprints or foreign materials are attached to the developer roller surface, defective images may be generated. In this case, use dry cloth and alcohol to clean the roller. If developer or toner is attached to the developer roller surface, never use alcohol. MX-B382/B402 MAINTENANCE 9 – 6...
  • Page 208 120K 144K 180K 216K 240K 288K 300K Remark Toner cartridge Replace at every toner empty. Replacement is made by the user. Toner collection box Replace at every full detection. Replacement is made by the user. MX-B382/B402 MAINTENANCE 9 – 7...
  • Page 209 If the counters are not automatically reset, use SIM24-4 to reset the counters manually. NOTE: When handling the secondary transfer unit, be careful not to put fingerprints, oil, grease, or other foreign material on the secondary transfer roller surface. MX-B382/B402 MAINTENANCE 9 – 8...

  • Page 210: Primary Transfer Section

    NOTE: When fingerprints or foreign materials are attached to the transfer belt surface, defective images may be generated. In this case, use dry cloth and alcohol to clean the belt. When alcohol is used, wipe with dry cloth carefully. 14 16 15 2 MX-B382/B402 MAINTENANCE 9 – 9...
  • Page 211 Make three continuous multi-print copies of half tone images on the whole surface of A4R (8.5" x 11"R), and check to confirm that there are no fingerprints or alcohol taint on the copy images. If there are fingerprints or alcohol taint, repeat the procedure again. MX-B382/B402 MAINTENANCE 9 – 10...
  • Page 212 If, however, HANARL is applied to the section which may be transported to the transfer belt (such as rollers), clean with alcohol. Be careful not to remove HANARL from around the cam. MX-B382/B402 MAINTENANCE 9 – 11...

  • Page 213: Fusing Section

    If the counters are not automatically reset, SIM24-4 must be used to reset the counters manually. NOTE: When a sub part is used to execute the maintenance, SIM24-4 must be used to reset the counters manually. 10 11 MX-B382/B402 MAINTENANCE 9 – 12...

  • Page 214: Filter Section

    G. Filter section : Check : Clean : Replace : Adjust : Lubricate Part name 120K 144K 180K 216K 240K 288K 300K Remark Ozone filter The part for maintenance is supplied as a service part. MX-B382/B402 MAINTENANCE 9 – 13...
  • Page 215 Paper feed roller of use. Separation roller Paper feed roller The part for maintenance is (Manual paper feed tray) supplied as a service part. Manual paper feed separation pad Paper pickup roller unit RSPF separation pad unit MX-B382/B402 MAINTENANCE 9 – 14...

  • Page 216: Disassembly And Assembly

    Upper cabinet right A. Paper exit cover Remove the coin screw, and remove the paper exit tray. Disengage the pawl, and remove the paper exit cover. B. Paper exit tray Open the front cover. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 1...
  • Page 217 F. MFP ROM cover Remove the screw, and remove the MFP ROM cover. Remove the screw, and remove the left cabinet upper. G. Left cabinet lower Remove the screw, and remove the left cabinet lower. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 2...

  • Page 218: Rear Cabinet

    Slide the right cabinet center to the upper side to remove. Disengage the pawl, and remove the upper cabinet right. I. Upper cabinet rear Remove the screw, and remove the upper cabinet rear. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 3...

  • Page 219: Operation Panel Section

    Remove the snap band, and remove the harness from the clamp. (1) Operation panel base plate Remove the screw, and remove the LCD unit. Remove the screw, and remove the operation panel base plate. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 4...

  • Page 220: Touch Panel

    Disconnect the connector, and remove the flat cable from the Mylar. holder. Remove the touch panel. NOTE: Be careful not to put fingerprints, dirt, or foreign materials on the touch panel surface. Remove the screw, and remove the MFP OPE-P PWB. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 5...

  • Page 221: Scanner Unit

    Disconnect the connector. Remove the screw, and remove the earth wire. (1) Scanner top cover unit Remove the screw, and remove the scanner unit. Remove the screw from the bottom of the scanner unit. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 6...

  • Page 222: Carriage Unit

    Lift the carriage unit and remove the shaft. Remove the flat cable from the carriage unit. NOTE: When connecting the flat cable, pass it through the core of the carriage unit and connect to the connector. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 7...

  • Page 223: Paper Feed Roller

    Slide the collar to the front side and the rear side. Remove the cover. Slide the paper feed roller to the front side to remove. Disengage the pawl, and slide the roller stopper to the front side and the rear side. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 8...
  • Page 224 Disconnect the connector. Disengage the pawl, and remove the manual paper feed tray paper width sensor. Slide the tray, and remove the screw. (2) Manual feed paper length detector 1 Remove the screw, and remove the cover. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 9...
  • Page 225 Disconnect the connector, and disengage the pawl. Remove the manual feed paper empty detector. Remove the holder Remove the screw, and remove the manual paper feed unit, from the manual feed paper empty detector. and pull out the harness. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 10...

  • Page 226: Separation Roller

    C. Separation roller Pull out the tray, and lift and remove it. While disengaging the pawl, remove the separation roller. B. Paper pickup roller Disengage the pawl, and remove the paper pickup roller. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 11...
  • Page 227 Disconnect the connector. Remove the screw, and remove the Remove the screw, and remove the paper feed lower unit. paper feed reverse unit. NOTE: When installing, pinch the band with the paper feed reverse unit and install. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 12...
  • Page 228 Remove the shaft. Remove the gear, the holder, and the bear- ing. (4) Paper transport detector 1 Remove the screw, and remove the holder. Disconnect the connect. Remove the screw from the holder, and remove the paper transport detector 1. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 13...
  • Page 229 Tray paper feed unit PS unit 10-16 Paper transport detector 3 A. ADU cabinet upper Disengage the pawl, and remove the ADU cabinet upper. Pull the lever, and release the lock, and open the right door. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 14...

  • Page 230: Right Door

    NOTE: When placing the right door, place so that the secondary transfer unit faces up. Disconnect the connector, and remove the ADU transport path detector 1. (1) ADU open/close PG unit Disengage the pawl, and remove the cover. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 15...

  • Page 231: Temperature Humidity Sensor

    Remove the screw. Disengage the pawl, and remove the paper guide. Remove the ADU transport path detector 2. F. Paper transport detector 3 Disconnect the connector. Remove the screw, and remove the paper transport detector 3. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 16...

  • Page 232: Polygon Motor

    (1) Polygon motor 1 Remove the screw from the bottom of the LSU, and remove the mounting plate, and disconnect the connector. NOTE: When installing, tighten the screw which is marked with a circle () first. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 17...

  • Page 233: Opc Drum Section

    C. Waste toner fulcrum holder unit Remove the band, and remove the front cover. Turn the lock lever until it stops to release the lock, and remove the waste toner box. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 18...
  • Page 234 Remove the screw, and remove the drum positioning plate unit, and disconnect the connector. Remove the screw, and remove the plate. Remove the spring and the lever. Remove the waste toner full detection switch from the lever. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 19...
  • Page 235 A. Toner cartridge Open the front cover. E. Discharge lamp Disengage the pawl, and remove the discharge lamp, and dis- connect the connector. Hold the handle of the toner cartridge, and pull it out straight. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 20...

  • Page 236: Developing Unit

    * Be careful not to put fingerprints or oil dirt on the roller sur- Turn the lock lever until it stops to release the lock, and face. remove the waste toner box. Do not hold the case adjacent to the DV roller strongly. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 21...
  • Page 237 Turning the gear, take out the old developer. * Hang on the two projections under the cover, rotate the cover and attach it. Check to confirm that the five pawls are securely engaged. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 22...
  • Page 238 (saved) as the reference toner density control value. When the reference toner density control adjustment operation is completed, [EXECUTE] key returns to normal from highlight. This makes known about whether the adjustment operation is completed or not. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 23...
  • Page 239 • Toner filter attachment Replace the DV blade. • Maintenance DV blade: Replace at every 72K. Side seal, Toner filter: Replace as needed. Attachment reference DV doctor cover rib side wall MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 24...
  • Page 240 Transfer front cover Cleaning blade 10-30 10-30 Secondary transfer unit PTC unit 10-48 10-30 High voltage PWB holder unit PTC cleaner B 10-30 10-30 10-30 PTC wire PTC cleaner Transfer belt separation detection CL MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 25...
  • Page 241 Remove the primary transfer drive coupling, and remove the Hold the handle, push the lock on the left side of the primary parallel pin. transfer unit and remove the primary transfer unit. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 26...

  • Page 242: Cleaner Unit

    Transfer follower roller Remove the polyslider, the E-ring, the collar, and the bearing. Remove the transfer follower roller. a. Cleaning blade Remove the spring. Remove the resin E-ring, and remove the cleaning blade. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 27...
  • Page 243 * Use care to apply evenly to the edge of the transfer belt so that it is evenly applied in the F/R direction. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 28...

  • Page 244: Primary Transfer Roller

    NOTE: When installing the backup shaft, be careful of the direction (7) Primary transfer roller of the concave section of the bearing. Turn back the primary transfer unit. Turn the gear to lift the pri- mary transfer roller. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 29...
  • Page 245 PTC cleaner. C. Transfer belt separation detection CL Disconnect the connector, and remove the transfer belt sepa- ration detector CL. c. PTC cleaner Remove the cleaner rod. Disengage the pawl, and remove the holder. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 30...
  • Page 246 10-32 10-32 10-34 Thermistor retainer Upper thermistor Oil roller bearing A. Fusing unit Pull the lever and remove the fusing unit. Pull the lever to release the lock, and open the right door. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 31...
  • Page 247 (2) Separation pawl lower / Separation pawl lower spring Disengage the hook of the spring. Slide the paper guide to the front side and remove it. (4) Upper thermistor Disconnect the connector of the upper thermistor from the drawer. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 32...
  • Page 248 Remove the screw, and slide the paper guide to remove. Remove the screw of the upper thermostat, and remove the terminal. Remove the harness. Remove the spring, slide the upper separation plate and remove it. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 33...
  • Page 249 Remove the oil roller bearing. Remove the oil roller and the Remove the oil roller spring and remove the cleaning roller cleaning roller. unit. Remove the oil roller bearing and the cleaning roller. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 34...
  • Page 250 B. Fusing rear detector Disconnect the connector, and remove the fusing rear detec- Slightly lift the operation panel unit, and remove the front con- tor. nection cabinet. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 35...
  • Page 251 Disconnect the connector, and remove the paper exit detector. D. Paper exit upper PG unit Disconnect the connector. Remove the paper exit auxiliary plate. Remove the screw, and remove the paper exit upper PG unit. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 36...

  • Page 252: Drive Section

    10-42 Paper feed drive unit 10-43 Paper feed clutch 10-1 10-42 Paper exit tray Paper feed drive frame 10-43 Tray vertical transport clutch 10-20 10-43 Toner cartridge Toner motor 10-47 PCU PWB unit MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 37...

  • Page 253: Fusing Drive Motor

    Remove the screw. Disengage the pawl, and remove the holder. Remove the bearing and the secondary Disconnect the connector, and remove the tray 1 detector. transfer separation clutch unit. NOTE: When installing, fit the turn-stopper of the clutch. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 38...
  • Page 254 Be careful not to lose them. Remove the E-ring, and remove the gear. Remove the parallel pin. Remove the E-ring, and remove the ADU transport clutch MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 39...

  • Page 255: Paper Feed Motor

    G. Registration motor Disconnect the connector. Remove the screw, and remove the registration motor. Disconnect the connector, and remove the snap band. Remove the screw, and remove the earth wire. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 40...
  • Page 256 1 is removed, this procedure must Remove the belt. Remove the primary transfer separation be performed in advance. clutch 1 unit. Remove the bearing. NOTE: When installing, fit the turn-stopper of the clutch. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 41...
  • Page 257 Remove the screw. Disengage the pawls (3 positions), and remove the paper feed drive unit. NOTE: When placing the removed paper feed drive unit, place so that the motor is on the lower side. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 42...

  • Page 258: Toner Motor

    Remove the E-ring, and remove the tray vertical transport clutch. K. Toner motor Push the coupling and rotate it 90 and remove the coupling and the spring. Remove the E-ring, and remove the paper feed clutch. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 43...
  • Page 259 ACDC power unit MC PWB holder unit 10-20 10-47 Toner cartridge MC PWB 10-1 Paper exit tray 10-48 High voltage PWB holder unit 10-2 MFP ROM cover 10-48 TC PWB 10-26 Primary transfer unit MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 44...
  • Page 260 LSU mother PWB. Remove the MFPC unit. B. Scanner control PWB Disconnect the connector. Remove the screw, and remove the scanner control PWB unit. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 45...
  • Page 261 Remove the screw, and remove the LSU mother PWB. F. PCU PWB Disconnect the connector, and remove the screw and the earth wire. Remove the hex screw, and disconnect the connector for the inner finisher connection. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 46...
  • Page 262 Remove the screw, and remove the PCU PWB unit. (1) MC PWB Disconnect the connector. Remove the snap band, and remove the harness. H. HL PWB Disconnect the connector. Remove the harness from the wire saddle. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 47...
  • Page 263 PWB holder unit first, and then lower the front side to engage. NOTE: When installing the PWB, check to confirm that there is no shift between the PWB terminal and the terminal on the high voltage PWB holder side. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 48...
  • Page 264 B. Process fan motor 1 NOTE: When installing, install so that the fan label faces inside. Disconnect the connector, and remove the process fan motor NOTE: When installing, install so that the fan label faces inside. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 49...

  • Page 265: Fusing Cooling Fan Motor

    Disconnect the connector. Remove the screw, and disengage the pawl, and remove the ACDC power unit. Disengage the pawl, and remove the ozone duct. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 50...

  • Page 266: Ozone Filter

    Push the lever on the front side. The shutter of the registration sensor unit is closed, and the cover comes to the registration sensor unit bottom. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 51...

  • Page 267: Registration Sensor

    NOTE: Use care not to touch the light receiving section and the PWB section of the registration sensor. (1) Registration sensor Turn the gear to fit the parallel pin on the front side with the hole in the frame. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 52...
  • Page 268 Open the upper cover of the RSPF unit. B. RSPF separate pad unit Disengage the pawl, and raise and remove the RSPF separate pad unit. Raise the lever of the paper pickup roller unit. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 53...
  • Page 269 Remove two screws and the rubber which are fixing the har- ness, and pull out the harness. (1) Chassis unit Remove the screw from the bottom of the RSPF unit. Open the upper cover, and remove the document tray. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 54...
  • Page 270 Disconnect the connector. Remove the screw, and remove the holder. (4) RSPF driver PWB Disconnect the connector. Remove the screw, and remove the RSPF driver PWB. Disengage the pawl, and remove the RSPF transport detector MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 55...
  • Page 271 Remove the screw, and remove the right door open/close NOTE: When connecting the connector, be sure to fit with the switch, and disconnect the connector. engraved mark inside the mounting plate. Wire color Connector color MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 56...

  • Page 272: Main Switch

    NOTE: When installing, match the connector side of the HDD with the mark of “CN ” on the fixing plate. NOTE: Be careful not to drop the HDD, and use care and handle gently. MX-B382/B402 DISASSEMBLY AND ASSEMBLY 10 – 57...

  • Page 273: Various Storage Data Handling

    [11] VARIOUS STORAGE DATA HANDLING MX-B402 Service Manual 1. Necessary works when replacing the PWB and the HDD A. MFP substrate replacement necessary process (work flow) MX-B382/B402 VARIOUS STORAGE DATA HANDLING 11 – 1...
  • Page 274 Enable Sim56-2 / Service data Device cloning / Device cloning / Storage backup Storage backup *1: The e-Manual cannot be backed up, but can be reinstalled by using SIM49-3 and USB memory. MX-B382/B402 VARIOUS STORAGE DATA HANDLING 11 – 2...
  • Page 275 Main Program Error!! is an error in the main program. Version Check IcM:UNUSUAL The above error message is displayed for 10 sec. Then the fol- lowing message is displayed. Emergency Prog Init Please wait MX-B382/B402 VARIOUS STORAGE DATA HANDLING 11 – 3...
  • Page 276 * The abbreviated name of the firmware which is currently From USB Memory installed (updated) is displayed sequentially. * The screen may flash instantaneously during the install (update) process. This is a normal operation. MX-B382/B402 VARIOUS STORAGE DATA HANDLING 11 – 4...
  • Page 277 When [YES] button is pressed, the selected Operation Manual is installed. When install is completed, "COMPLETE" is displayed. In case of an abnormality, "ERROR" is displayed. MX-B382/B402 VARIOUS STORAGE DATA HANDLING 11 – 5...

  • Page 278: Service Web Page

    Click "Print" button of an item or report to be printed. When there is a list of items for selection, select one of the items in the pull-down menu list, and click "Print" button. The list is printed out. MX-B382/B402 SERVICE WEB PAGE 12 – 1...
  • Page 279 Click "Update" button. E. Device Cloning G. User Control MX-XXXXXX MX-XXXXXX Enter the password to log in. Default Password: admin The screen is shifted to the setting menu of user management. MX-B382/B402 SERVICE WEB PAGE 12 – 2...

  • Page 280: User Control

    After selecting a firmware file, click "Submit" (registration) but- ton. The firmware data are sent to the machine, and update of the firmware is processed. During the process, the message of "Firmware Update, now processing..." is displayed. MX-B382/B402 SERVICE WEB PAGE 12 – 3...
  • Page 281 When deleting, click "Delete" button. (4) View Syslog MX-XXXXXX (2) Storage/Send Settings Keep all the items selected. MX-XXXXXX Select a Syslog item to be displayed. Click "Show" button. The Syslog is displayed. MX-B382/B402 SERVICE WEB PAGE 12 – 4...

  • Page 282: Basic Specifications

    Serial I/F 1 port *1: In direct print (including OSA print), TIFF/JPEG/ Memory slot System 2 slots (Empty 1) (low-compression Sharp Scan) PDF are not printed in Local 1 slot 600 x 600 dpi (4bit). MX-B382/B402 SPECIFICATIONS 13 – 1...

  • Page 283: Document Table

    (2) Document table Shifter function Discharged paper detection Type Document table fixed system (Flat bed) Paper exit full detection Scanning area 216 x 297mm Original standard position Left side center reference Detection Dehumidifying heater (Scanner section) MX-B382/B402 SPECIFICATIONS 13 – 2...
  • Page 284 • Pre-print paper printed with the other printer or the copier • Folded paper, curled paper, broken paper • Tracing paper • Paper wrinkled with humidity • OHP for oil feed (Example: S4BG746) • Inhibited OHP SF4A6CS, SF4A6FS MX-B382/B402 SPECIFICATIONS 13 – 3...
  • Page 285 Auto paper select Auto magnification ratio select Paper type select Yes (Paper type setting enable) Auto tray switching Rotation copy Yes (When 2 in 1) Electronic sort Job reservation Yes (99 items) Tray installation priority MX-B382/B402 SPECIFICATIONS 13 – 4...

  • Page 286: Environment Setting

    • Internet Fax to e-mail/FTP/Desktop/SMB Windows 7 x 64 (Document Admin) • Fax to Fax (Manual) • Fax to e-mail/Internet Fax/Fax (Relay transfer) • Fax to e-mail/FTP/Desktop/SMB (Inbound routing) • Fax to e-mail/FTP/Desktop/SMB (Document Admin) MX-B382/B402 SPECIFICATIONS 13 – 5...

  • Page 287: Support System

    Ultra Fine the network (406.4 x 391 dpi) scanner tool 600 x 600 dpi 600 x 600 dpi Inhibit of [resend] from FAX/image send mode Inhibit of selection from address book Inhibit of direct input MX-B382/B402 SPECIFICATIONS 13 – 6...

  • Page 288: Send Function

    Edge erase hold function (ALL RX (Edge/Specified side) data into the Memory Fax destination regardless) confirmation (Preventing Foot print mistarnsmittion) Image check function Yes (Print after checking images of (Preview function) receive data is enabled.) MX-B382/B402 SPECIFICATIONS 13 – 7...

  • Page 289: Report/List Function

    18 items in Reach check retistration number total (20 function Time-out time characters) 1 min - 240 hours Sender Setting for every selection: In 1 min addition to the (Direct SMTP: default, 18 items can be registered. MX-B382/B402 SPECIFICATIONS 13 – 8...
  • Page 290 Scanner Direct SMTP PC-Internet Fax PC-Fax FAST Yes (North America only) Distinctive ring Setting differs detection depending on the area. Trial mode Scanner: Yes support Meta data: Yes Linearize PDF Supportiong with Net Scan Tool MX-B382/B402 SPECIFICATIONS 13 – 9...
  • Page 291 12GB Temporary save folder Number of pages and files which can be filed Standard folder 5,500 pages or 3,000 files (Sharp standard document) User folder Temporary save folder 1,700 pages or 1,000 files (Sharp standard document) Number of folders that can be made as user folders.
  • Page 292 B/W reverse Enable Send in B/W reverse. Mixed documents Mix paper feed (Yes) Enable Thin paper scan Enable This function does not affect resend. Document control Enable Not added when sending. MX-B382/B402 SPECIFICATIONS 13 – 11...
  • Page 293 Drum: 36 months from the production month Zoom preview function Rotation scan Yes (90 degree/180 degree/270 degree) Brightness/Contrast Auto / Manual (-10 0 - +100) adjustment Gamma adjustment Color matching No/Printer/CRT/LCD display/ICM Edge emphasis No/Normal/Strong/Feathering B/W reverse MX-B382/B402 SPECIFICATIONS 13 – 12...

  • Page 294: Signal List

    Controls the speed of the – – CN15 speed control development drive motor (K). DVM_K_D Development drive motor (K) Drives the development Drive Stop CN15 [Brushless motor] section, the black OPC drum, and the transfer section. MX-B382/B402 SIGNAL LIST 14 – 1...
  • Page 295 PPD1 Registration front detection Detects paper in front of the Pass – CN13 [Transmission type] registration roller. PPD2 Registration detection Detects paper at the rear of the Pass – CN13 [Reflection type] registration roller. MX-B382/B402 SIGNAL LIST 14 – 2...
  • Page 296 CN15 21, 23 motor] cartridge to the developing unit. TSG_BK Toner density sensor gain Adjust the toner density sensor – – CN11 Analog output gain. WH_CNT Dehumidifying heater control Turns ON/OFF the dehumidifying heater. MX-B382/B402 SIGNAL LIST 14 – 3...

  • Page 297: Actual Wiring Diagram

    [15] ACTUAL WIRING DIAGRAM MX-B402 Service Manual 1. Image process (MFPC, LSU) MX-B382/B402 ACTUAL WIRING DIAGRAM 15 – 1...
  • Page 298 2. Scanner, Operation section (8.5) MX-B382/B402 ACTUAL WIRING DIAGRAM 15 – 2...
  • Page 299 3. Paper feed transport, Process drive, Front, High voltage MX-B382/B402 ACTUAL WIRING DIAGRAM 15 – 3...
  • Page 300 4. Right door, Frame fusing MX-B382/B402 ACTUAL WIRING DIAGRAM 15 – 4...
  • Page 301 5. Process, DV, RESI, Paper exit MX-B382/B402 ACTUAL WIRING DIAGRAM 15 – 5...
  • Page 302 6. Power source, Frame electrical fitting, Option MX-B382/B402 ACTUAL WIRING DIAGRAM 15 – 6...
  • Page 303 7. AC, Fusing MX-B382/B402 ACTUAL WIRING DIAGRAM 15 – 7...
  • Page 304 Memo...
  • Page 305 Memo...

  • Page 306: Lead-Free Solder

    LEAD-FREE SOLDER The PWB’s of this model employs lead-free solder. The “LF” marks indicated on the PWB’s and the Service Manual mean “Lead-Free” solder. The alphabet following the LF mark shows the kind of lead-free solder. Example: <Solder composition code of lead-free solder> Solder composition Solder composition code Solder composition...
  • Page 307 CAUTION FOR BATTERY REPLACEMENT (Danish) ADVARSEL ! Lithiumbatteri – Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun ske med batteri af samme fabrikat og type. Levér det brugte batteri tilbage til leverandoren. (English) Caution ! Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer.
  • Page 308 Adobe, the Adobe logo, Acrobat, and the Acrobat logo are trademarks of Adobe Systems Incorporated. PCL is a registered trademark of the Hewlett-Packard Company. Sharpdesk is a trademark of Sharp Corporation. All other trademarks and copyrights are the property of their respective owners. SHARP CORPORATION...

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