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Suction Level & Alarm LED Indicators
Condition | LED Light Display & Meaning | ||
Normal | ![]() | ![]() | ![]() |
Low Level Suction | Medium Level Suction | High Level Suction | |
Malfunction | ![]() | ![]() | ![]() |
3 Red LED lights flash.lt means that Brush Roll in Cleaner Head is stuck, please help to check and clean Cleaner Head. | 3 Blue LED lights flash. lt means that there is blockage in device, please help to check and remove blockage. | 3 Purple LED lights flash, lt means that there is short-circuit in device hardware, please help to contact with our customer service support.us2@tikom.cc | |
Battery Level LED Indicators
Slide the battery into the slot at the bottom of the main body The battery will click into position when correctly fitted.
Determine the best wall location for mounting the dock, We recommend placing it 49--57 inch(125--145cm) from the hole to the floor (may need to be adjusted based on the actual situation).
Use the supplied Screws and Plastic Expansion Anchor provided to fix the dock to the wall.
Could install Vacuum Cleaner, Crevice Tool and soft dusting brush onto wall dock.
Fully charge the Vacuum Cleaner before using it for the first time,
There is 2 Charging Methods
Method 1: Charging the Vacuum Cleaner directly with the charger.
Note:
Method 2: Charge the battery pack alone.
Battery Level LED Indicator (when Charging)
Note:
Note:
Action | Frequency |
Empty Dust Cup |
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Clean HEPA Filter |
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Change new HEPA Filter |
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Clean Dust Cup & Cyclone Unit |
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Clean Motorized Cleaner Head |
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Empty as soon as the debris reaches the "MAX" line in Dust Cup.
Using the Vacuum Cleaner when the debris is above the MAX line in Dust Cup may cause the debris to reach the HEPA Filter or brushless motor, which would damage Vacuum Cleaner.
There is 2 method to empty Dust Cup.
Method 1:
Method 2:
Note: Make sure to put the Back-Flow Prevention Rubber inside the Dust Cup.
Otherwise Debris could be easily fallen out from Dust Cup and also when Vacuum Cleaner vacuuming, Debris couldn't enter Dust Cup.
Indicator | Solution |
![]() | 3 Red LED lights flash. It means that Brush Roll in Cleaner Head is stuck by foreign things, Please help to check and clean Cleaner Head as instructed, |
![]() | 3 Blue LED lights flash. It means that there is blockage in the Vacuum Cleaner, please help to do as below,
|
![]() | |
![]() | 3 Purple LED lights flash. It means that there is short-circuit in device hardware, please help to contact with our customer service support.us2@tikom.cc |
Problem | Possible Reasons | Solution |
Battery indicator does not flash when charging the Vacuum Cleaner or battery. | The used adapter is not the original one. | Please charge the Vacuum Cleaner with the original adapter on which there is Tikom logo, |
The adapter is not plugged into outlet firmly, | Make sure the charging adapter is plugged properly with the outlet, and the charging connector is plugged into the charging port of the battery. | |
No Power at outlet. | Check outlet or change new outlet. | |
The battery pack or adapter malfunctions. | Please contact with our customer service support.us2@tikom.cc | |
Charging is too slow. | Battery temperature is too high. | Normally it takes 4--5 hours to reach a full charge. The battery temperature depends on the usage conditions such as the ambient temperatures and usage times, etc. If the battery temperature is high after using or ambient temperatures is high, then it might take longer to charge it because it automatically waits until battery reaches temperature suitable for charging, The Maximum is about 6 hours. |
The Vacuum Cleaner can not be powered on. | The battery runs out. | Please charge the Vacuum Cleaner with the original adapter. |
The battery pack is not attached correctly. | Remove and reattach back the battery pack and make sure it is attached in place. | |
Battery is defect or other reason, | Please contact with our customer service support.us2@tikom.cc | |
The Vacuum Cleaner stops working suddenly. | The battery runs out, | Please charge the Vacuum Cleaner with the original adapter. |
The Cleaner Head gets stuck. | 3 Red lights will flash in the same time. Clean foreign objects entangled on the Cleaner Head as instructed. | |
The air duct is blocked. | 3 Blue lights will flash, so please help to check and remove blockage at Extension Wand, Cleaner Head and Cleaner as instructed. | |
Other malfunctions. | Please contact with our customer service support.us2@tikom.cc | |
Working time is too short even after full charged. | Different suction level have different working time. | After battery is full charged, Battery Level LED indicator display 3 static blue light on. Low level could work about 50mins, Medium level could work about 30mins, High level could work about 15mins. Above working time is just for reference, will decrease after long time usage. So after considering the difficulty of cleaning environment and the cleaning time, please choose right suction level. |
Working time is too short even after full charged. | Battery life cycle is reached | The Vacuum Cleaner contains a removable rechargeable lithium-ion battery pack which has a limited number of recharge cycles. After extended use, the battery pack may no longer hold a charge and Vacuum Cleaner working time would be too short. If this happens, it means the battery pack has reached the end of its life cycle and needs to be replaced. Please contact with our customer service support.us2@tikom.cc for battery replacement. |
Suction power is weaken or Vacuum Cleaner couldn't pickup debris. | Dust Cup is full. | Please empty Dust Cup as instructed. |
The HEPA Filter is blocked or damaged. |
| |
The air duct is blocked. | Please help to check and remove blockage at extension wand, Cleaner Head and Cleaner as instructed. | |
The Brush Roll in Motorized Cleaner Head doesn't rotate. |
| |
Cyclone Unit is blocked | Please help to clean Cyclone Unit as instructed. | |
Back-Flow Prevention Rubber on the Dust Cup not inside Dust Cup. | Make sure to put the Back-Flow Prevention Rubber inside the Dust Cup. Otherwise Debris could be easily fallen out from Dust Cup and also when Vacuum Cleaner vacuuming, Debris couldn't enter Dust Cup. | |
The battery runs out. | Please fully charge the Vacuum Cleaner and try again, | |
Vacuum Cleaner makes an abnormal noise. | The air duct is blocked. | Please help to check and remove blockage at Extension Wand, Cleaner Head and Cleaner as instructed. |
Foreign objects entangled on Brush Roll in Motorized Cleaner Head. | Please help to check & clean Brush Roll as instructed. | |
The HEPA Filter is blocked or damaged |
| |
Foreign objects in dust bin to hit Dust Cup wall. | Please empty Dust Cup as instructed. | |
There is static electricity during Vacuum Cleaner working, | There is too much dust inside the Dust Cup. | Please empty Dust Cup as instructed. |
The Vacuum Cleaner at an environment full of static electricity. | It's normal that there may be much static electricity in the air in winter and dry regions. |
![]() | Model No | V700 |
Suction | 33KPa | |
Maximum Power | 450W | |
Dust Cup Capacity | 1.3L | |
Battery | 25.9V 2200mAh | |
Working Time | After full charged, High: About 15mins, Medium: About 30mins, Low: About 50mins, Will change after usage. | |
Charging Time | About 4-5hours | |
![]() | Power Input | AC 100-240V-50/60Hz 0.5A max |
Power Output | DC 301/ 0.5A |
For FAQs and more information, please visit www.tikom.cc.
Email: support.us2@tikom.cc
We also update many Vacuum Cleaner troubleshooting video and maintenance video onto our Youtube channel.
You could search "Tikom Technology" in Youtube to find our channel.
@TikomOfficial
@TikomOfficial
@TikomOfficial
@TikomOfficial
PLEASE READ CAREFULLY BEFORE USE
FOR HOUSEHOLD USE ONLY
To reduce the risk of injury or damage, read these safety instructions carefully and keep them at hand when setting up, using, and maintaining this device,
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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