Page 1 ThinkSystem SR645 Messages and Codes Reference Machine Types: 7D2X and 7D2Y...
Page 2 Before using this information and the product it supports, be sure to read and understand the safety information and the safety instructions, which are available at: http://thinksystem.lenovofiles.com/help/topic/safety_documentation/pdf_files.html In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server, which can be found at: http://datacentersupport.lenovo.com/warrantylookup Seventeenth Edition (October 2024) ©...
Page 4 ThinkSystem SR645 Messages and Codes Reference...
Page 5: Chapter 1. Messages
Lenovo XClarity Provisioning Manager (although these events are not stored in the event log). Use this section to view the events that can be generated by Lenovo XClarity Controller, UEFI, or the Lenovo XClarity Provisioning Manager. For each event, a user action is available to help you understand what must be done to resolve the issue.
Page 6 ThinkSystem SR645 Messages and Codes Reference...
Page 7: Chapter 2. Xclarity Controller Events
Chapter 2. XClarity Controller events When a hardware event is detected by the Lenovo XClarity Controller on the server, the Lenovo XClarity Controller writes that event in the system-event log on the server. Notes: Event identifier (ID) is a unique identifier used to search for XCC events. The event message may have one or more arguments, which could be replaceable text of FRU name or sensor name to identify the failed component.
Page 8: Xcc Events That Automatically Notify Support
If you have configured this function and this field is set to Yes, Lenovo Support will be notified automatically if the event is generated. While you wait for Lenovo Support to call, you can perform the recommended actions for the event.
Page 9: Xcc Events Organized By Severity
Table 1. Events that automatically notify Support (continued) Message String Event ID FQXSPEM4026I Drive error was detected by RAID controller. Please contact technical support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5]) FQXSPIO0001L The connector [PhysicalConnectorElementName] has encountered a configuration error. FQXSPIO0011N An Uncorrectable Error has occurred on [SensorElementName]. FQXSPIO0015M Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName].
Page 10 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPBR4006I Management Controller [arg1]: Configuration restoration from a file by Informational user [arg2] completed from [arg3] at IP address [arg4]. FQXSPBT0000I Power On for system [ComputerSystemElementName]. Informational FQXSPBT0001I Power Cycle Hard requested for system Informational [ComputerSystemElementName].
Page 11 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPBT0023I OS Graceful shutdown begun on system Informational [ComputerSystemElementName]. FQXSPBT0024I Agent not responding on system [ComputerSystemElementName]. Informational FQXSPCA0012I Sensor [SensorElementName] has transitioned to normal state. Informational FQXSPCA0013I Sensor [SensorElementName] has transitioned to normal state. Informational FQXSPCA0020I Sensor [SensorElementName] has transitioned to non-critical from a...
Page 12 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPCA2015I Sensor [SensorElementName] has deasserted the transition from Informational normal to non-critical state. FQXSPCA2016I Sensor [SensorElementName] has transitioned to a less severe state Informational from critical. FQXSPCA2017I Sensor [SensorElementName] has transitioned to a less severe state Informational from critical.
Page 13 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPDA2000I The System [ComputerSystemElementName] has detected a POST Informational Error deassertion. FQXSPDA2004I The Latch to [PhysicalPackageElementName] has been closed. Informational FQXSPDM4000I Inventory data changed for device [arg1], new device data hash= Informational [arg2], new master data hash=[arg3] .
Page 14 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEM0009I The System [ComputerSystemElementName] has generated an Informational auxiliary Log Entry in Log [RecordLogElement]. FQXSPEM0012I Management system [ComputerSystemElementName] is off-line. Informational FQXSPEM0016I FRU [PhysicalPackageElementName] not installed on system Informational [ComputerSystemElementName].
Page 15 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEM4003I LED [arg1] state changed to [arg2] by [arg3]. Informational FQXSPEM4004I SNMP [arg1] enabled by user [arg2] . Informational FQXSPEM4005I SNMP [arg1] disabled by user [arg2] . Informational FQXSPEM4006I Alert Configuration Global Event Notification set by user [arg1]: Informational...
Page 16 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEM4027I Drive error was detected by RAID controller. Please check the event Informational logs and if events are targeted to the same disk then replace the drive. If necessary, contact technical support for additional assistance. ([arg1],[arg2],[arg3],[arg4],[arg5]) FQXSPEM4028I The port [arg1] of PCIe device [arg2] at [arg3] has link [arg4].
Page 17 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPIO0020I Power is off on slot [PhysicalConnectorElementName] of system Informational [ComputerSystemElementName]. FQXSPIO0021I Removal requested for slot [PhysicalConnectorElementName] of Informational system [ComputerSystemElementName]. FQXSPIO0022I Interlock activated on slot [PhysicalConnectorElementName] of Informational system [ComputerSystemElementName].
Page 18 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPMA0009I Memory sparing initiated for [PhysicalMemoryElementName] on Informational Subsystem [MemoryElementName]. FQXSPMA0014I Redundancy [RedundancySetElementName] has been restored. Informational FQXSPMA0022I Post Package Repair Success for [PhysicalMemoryElementName] on Informational Subsystem [MemoryElementName]. FQXSPMA0023I Post Package Repair Failure for [PhysicalMemoryElementName] on Informational...
Page 19 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPNM4006I Hostname set to [arg1] by user [arg2]. Informational Informational FQXSPNM4007I IP address of network interface modified from [arg1] to [arg2] by user [arg3]. FQXSPNM4008I IP subnet mask of network interface modified from [arg1] to [arg2] by Informational user [arg3].
Page 20 Informational FQXSPNM4052I DHCP specified hostname is set to [arg1] by user [arg2]. Informational Informational FQXSPNM4053I DNS discovery of Lenovo XClarity Administrator has been [arg1] by user [arg2]. FQXSPNM4054I The hostname from DHCP is [arg1] by user [arg2]. Informational FQXSPNM4055I The hostname from DHCP is invalid.
Page 21 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPOS4007I Host Admin password changed by user [arg1] from [arg2] at IP Informational address [arg3]. FQXSPOS4008I Host Admin password cleared by user [arg1] from [arg2] at IP address Informational [arg3].
Page 22 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPP4027I The server was restarted for OEM reason. Informational FQXSPPP4028I The server was automatically powered on because the power restore Informational policy is set to always on. FQXSPPP4029I The server was automatically powered on because the power restore Informational policy is set to restore previous power state..
Page 23 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPU0010I A terminator has been detected on [ProcessorElementName]. Informational FQXSPPU2000I [ProcessorElementName] in slot [SlotElementName] has been Informational removed. Informational FQXSPPU2001I An Over-Temperature Condition has been removed on [ProcessorElementName]. FQXSPPU2002I The Processor [ProcessorElementName] is no longer operating in a Informational...
Page 24 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW0055I Sensor [SensorElementName] has transitioned to normal state. Informational FQXSPPW0068I Sensor [SensorElementName] has transitioned to non-critical from a Informational more severe state. Informational FQXSPPW0069I Sensor [SensorElementName] has transitioned to non-critical from a more severe state.
Page 25 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW2012I Soft power control working for [PowerSupplyElementName]. Informational FQXSPPW2013I [PowerSupplyElementName] has Recovered Informational FQXSPPW2014I Failure no longer predicted on [PowerSupplyElementName]. Informational FQXSPPW2016I Power Control of System [ComputerSystemElementName] has Informational recovered.
Page 26 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW2044I Numeric sensor [NumericSensorElementName] going high (upper Informational critical) has deasserted. FQXSPPW2045I Numeric sensor [NumericSensorElementName] going high (upper Informational critical) has deasserted. FQXSPPW2046I Numeric sensor [NumericSensorElementName] going high (upper Informational critical) has deasserted.
Page 27 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW2078I Sensor [SensorElementName] has deasserted the transition to non- Informational recoverable. FQXSPPW2079I Sensor [SensorElementName] has deasserted the transition to non- Informational recoverable. FQXSPPW2096I Redundancy Lost for [RedundancySetElementName] has deasserted. Informational FQXSPPW2097I Redundancy Lost for [RedundancySetElementName] has deasserted.
Page 28 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW2117I Sensor [SensorElementName] has transitioned to a less severe state Informational from critical. FQXSPPW4001I PCIe Power Brake for [arg1] has been [arg2]. Informational FQXSPSB2000I The System [ComputerSystemElementName] has detected a POST Informational Error deassertion.
Page 29 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSD2015I Array rebuild completed on drive [arg1] in the enclosure/chassis Informational (MTM-S/N: [arg2]). FQXSPSD2016I Sensor [SensorElementName] has deasserted a drive mismatch. Informational FQXSPSE0001I The Computer System [ComputerSystemElementName] has detected Informational a secure mode violation.
Page 30 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4015I Global Login General Settings set by user [arg1]: Informational AuthenticationMethod=[arg2], LockoutPeriod=[arg3], SessionTimeout=[arg4]. FQXSPSE4016I Global Login Account Security set by user [arg1]: PasswordRequired= Informational [arg2], PasswordExpirationPeriod=[arg3], MinimumPasswordReuseCycle=[arg4], MinimumPasswordLength= [arg5], MinimumPasswordChangeInterval=[arg6], MaxmumLoginFailures=[arg7], LockoutAfterMaxFailures=[arg8].
Page 31 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4039I Temporary user account [arg1] is created by inband tool. Informational FQXSPSE4040I Temporary user account [arg1] expires. Informational FQXSPSE4041I Security: Userid: [arg1] had [arg2] login failures from a SFTP client at Informational IP address [arg3].
Page 32 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSS4001I Server General Settings set by user [arg1]: Name=[arg2], Contact= Informational [arg3], Location=[arg4], Room=[arg5], RackID=[arg6], Rack U- position=[arg7], Address=[arg8]. FQXSPSS4002I License key for [arg1] added by user [arg2]. Informational FQXSPSS4003I License key for [arg1] removed by user [arg2].
Page 33 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPUN0026I Device [LogicalDeviceElementName] has been added. Informational Informational FQXSPUN0027I Device [LogicalDeviceElementName] has been removed from unit [PhysicalPackageElementName]. FQXSPUN0028I Device [LogicalDeviceElementName] has been enabled. Informational FQXSPUN0029I Device [LogicalDeviceElementName] has been disabled. Informational FQXSPUN0030I Sensor [SensorElementName] has indicated a running state.
Page 34 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPUN2018I Sensor [SensorElementName] has deasserted the transition from Informational normal to non-critical state. FQXSPUN2019I Sensor [SensorElementName] has transitioned to a less severe state Informational from critical. FQXSPUN2020I Sensor [SensorElementName] has deasserted the transition to non- Informational recoverable from a less severe state.
Page 35 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPUP0008I A successful hardware change was detected on system Informational [ComputerSystemElementName]. FQXSPUP0009I A successful software or firmware change was detected on system Informational [ComputerSystemElementName]. FQXSPUP2004I The hardware on system [ComputerSystemElementName] is Informational compatible.
Page 36 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPCA0034J Non-redundant:Sufficient Resources from Insufficient Resources for Warning [RedundancySetElementName] has asserted. FQXSPCA0036J Redundancy Degraded from Full Redundancy for Warning [RedundancySetElementName] has asserted. FQXSPCA0037J Redundancy Degraded from Non-redundant for Warning [RedundancySetElementName] has asserted.
Page 37 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPU0002G The Processor [ProcessorElementName] is operating in a Degraded Warning State. FQXSPPU0013G [ProcessorElementName] has correctable error. Warning A terminator has not been detected on the processor Warning FQXSPPU2010G [ProcessorElementName].
Page 38 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW0103J Non-redundant:Sufficient Resources from Redundancy Degraded or Warning Fully Redundant for [RedundancySetElementName] has asserted. FQXSPPW0104J Non-redundant:Sufficient Resources from Redundancy Degraded or Warning Fully Redundant for [RedundancySetElementName] has asserted. FQXSPPW0105J Non-redundant:Sufficient Resources from Insufficient Resources for Warning...
Page 39 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPUN0042J Non-redundant:Sufficient Resources from Redundancy Degraded or Warning Fully Redundant for [RedundancySetElementName] has asserted. FQXSPUN0043J Non-redundant:Sufficient Resources from Insufficient Resources for Warning [RedundancySetElementName] has asserted. FQXSPUN0045J Redundancy Degraded from Full Redundancy for Warning [RedundancySetElementName] has asserted.
Page 40 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPCA0019N Sensor [SensorElementName] has transitioned to non-recoverable Error from a less severe state. FQXSPCA0022M Sensor [SensorElementName] has transitioned to critical from a non- Error recoverable state. FQXSPCA0023M Sensor [SensorElementName] has transitioned to critical from a non- Error recoverable state.
Page 41 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPMA0006N Parity Error for [PhysicalMemoryElementName] on Subsystem Error [MemoryElementName]. FQXSPMA0012M An Over-Temperature Condition has been detected on the Error [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. FQXSPOS4002I Watchdog [arg1] Failed to Capture Screen. Error FQXSPOS4003I Platform Watchdog Timer expired for [arg1].
Page 42 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW0046M Numeric sensor [NumericSensorElementName] going high (upper Error critical) has asserted. FQXSPPW0047M Numeric sensor [NumericSensorElementName] going high (upper Error critical) has asserted. FQXSPPW0048N Numeric sensor [NumericSensorElementName] going high (upper Error non-recoverable) has asserted.
Page 43 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW0098L Redundancy Lost for [RedundancySetElementName] has asserted. Error FQXSPPW0108M Non-redundant:Insufficient Resources for Error [RedundancySetElementName] has asserted. Error FQXSPPW0109M Non-redundant:Insufficient Resources for [RedundancySetElementName] has asserted. Error FQXSPPW0110M Non-redundant:Insufficient Resources for [RedundancySetElementName] has asserted.
Page 44: List Of Xclarity Controller Events
Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPUN0040L Redundancy Lost for [RedundancySetElementName] has asserted. Error FQXSPUN0044M Non-redundant:Insufficient Resources for Error [RedundancySetElementName] has asserted. Error FQXSPUN0047N Sensor [SensorElementName] has transitioned to non-recoverable. FQXSPUN0050M The RAID controller in PCI slot [arg1] is in critical state. At least one Error logical drive is offline.
Page 45 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0027 User Action: Information only; no action is required. • FQXSPBR4001I: Running the backup Management Controller [arg1] main application. This message is for the use case where a Management Controller has resorted to running the backup main application.
Page 46 4. Disable the watchdog. 5. Check the integrity of the installed operating system. • FQXSPBR4004I: Server timeouts set by user [arg1]: EnableOSWatchdog=[arg2], OSWatchdogTimout=[arg3], EnableLoaderWatchdog=[arg4], LoaderTimeout=[arg5]. A user configures Server Timeouts Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0095 User Action:...
Page 47 CIM Prefix: IMM CIM ID: 0137 User Action: Complete the following steps until the problem is solved: 1. Turn off the server and disconnect it from the power source. You must disconnect the server from ac power to reset the BMC. 2.
Page 48 Information only; no action is required. • FQXSPBT0002I: Power Cycle Hard requested for system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a System has been Power Cycled Hard. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0274...
Page 49 Information only; no action is required. • FQXSPBT0006I: System Restart Requested for system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a System has been requested to perform a System Restart. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID:...
Page 50 • FQXSPBT0010I: PXE server not found for system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a System has been requested to perform a PXE Boot but a PXE Server was not Found. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
Page 51 User Action: Information only; no action is required. • FQXSPBT0014I: System [ComputerSystemElementName] boot from PXE on Network Port [NetworkPortElementName] initiated. This message is for the use case when an implementation has detected a System PXE Boot was completed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
Page 52 Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0306 User Action: Information only; no action is required. • FQXSPBT0018I: System [ComputerSystemElementName] boot initiated. This message is for the use case when an implementation has detected a System Boot was Completed. Severity: Info Serviceable: No Automatically notify Support: No...
Page 53 User Action: Information only; no action is required. • FQXSPBT0022I: OS Graceful shutdown begun on system [ComputerSystemElementName]. This message is for the use case when an implementation has detected an OS Graceful Shutdown began. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0326...
Page 54 Complete the following steps until the problem is solved: 1. Reseat the failing fan indicated by the fan LED. 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support. • FQXSPCA0003M: Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted.
Page 55 This message is for the use case when an implementation has detected a Lower Non-recoverable sensor going low has asserted. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Fan Failure SNMP Trap ID: 11 CIM Prefix: PLAT CIM ID: 0484 User Action: None •...
Page 56 3. Make sure that the room temperature is within operating specifications. 4. Upgrade all system and chassis (if applicable) firmware to the latest level. 5. If problem persists, collect Service Data log. 6. Contact Lenovo Support. • FQXSPCA0008M: Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted.
Page 57 3. Make sure that the room temperature is within operating specifications. 4. If problem persists, collect Service Data log. 5. Contact Lenovo Support. • FQXSPCA0012I: Sensor [SensorElementName] has transitioned to normal state. This message is for the use case when an implementation has detected a Sensor transition to the normal state.
Page 58 Note: If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before the update. 5. If problem persists, collect Service Data log. 6. Contact Lenovo Support. • FQXSPCA0016M: Sensor [SensorElementName] has transitioned to critical from a less severe state.
Page 59 3. Make sure that the room temperature is within operating specifications. 4. Upgrade all system and chassis (if applicable) firmware to the latest level. 5. If problem persists, collect Service Data log. 6. Contact Lenovo Support. • FQXSPCA0018N: Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state.
Page 60 Note: If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before the update. 5. If problem persists, collect Service Data log. 6. Contact Lenovo Support. • FQXSPCA0020I: Sensor [SensorElementName] has transitioned to non-critical from a more severe state.
Page 61 This message is for the use case when an implementation has detected a Sensor transitioned to critical from Non-recoverable. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Fan Failure SNMP Trap ID: 11 CIM Prefix: PLAT CIM ID: 0528 User Action: None •...
Page 62 Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Temperature SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0530 User Action: Complete the following steps until the problem is solved: 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.
Page 63 User Action: Information only; no action is required. • FQXSPCA0029I: Sensor [SensorElementName] has an informational state. This message is for the use case when an implementation has detected a Sensor indicated an informational state. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Temperature SNMP Trap ID: 12 CIM Prefix: PLAT CIM ID: 0534...
Page 64 Automatically notify Support: No Alert Category: Warning - Fan SNMP Trap ID: 165 CIM Prefix: PLAT CIM ID: 0804 User Action: None • FQXSPCA0033J: Non-redundant:Sufficient Resources from Redundancy Degraded or Fully Redundant for [RedundancySetElementName] has asserted. This message is for the use case when a Redundancy Set has transitioned from Redundancy Degraded or Fully Redundant to Non-redundant:Sufficient.
Page 65 3. Make sure that the fans are correctly installed. 4. Reseat the fans. 5. Replace the fans. (n = fan number) • FQXSPCA0036J: Redundancy Degraded from Full Redundancy for [RedundancySetElementName] has asserted. This message is for the use case when a Redundancy Set has transitioned from Fully Redundant to Redundancy Degraded.
Page 66 Automatically notify Support: No Alert Category: Warning - Fan SNMP Trap ID: 165 CIM Prefix: PLAT CIM ID: 0477 User Action: Information only; no action is required. • FQXSPCA2001I: Numeric sensor [NumericSensorElementName] going low (lower non-critical) has deasserted. This message is for the use case when an implementation has detected a Lower Non-critical sensor going low has deasserted.
Page 67 This message is for the use case when an implementation has detected a Lower Non-recoverable sensor going low has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Fan Failure SNMP Trap ID: 11 CIM Prefix: PLAT CIM ID: 0485 User Action: Information only;...
Page 68 Information only; no action is required. • FQXSPCA2008I: Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Fan Failure SNMP Trap ID: 11...
Page 69 Alert Category: Critical - Temperature SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0499 User Action: Information only; no action is required. • FQXSPCA2014I: Sensor [SensorElementName] has deasserted the transition from normal to non- critical state. This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal.
Page 70 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Temperature SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0523 User Action: Information only; no action is required. • FQXSPCA2018I: Sensor [SensorElementName] has deasserted the transition to non-recoverable from a less severe state.
Page 71 User Action: Information only; no action is required. • FQXSPCA2025I: Sensor [SensorElementName] has deasserted the transition to non-recoverable. This message is for the use case when an implementation has detected that the Sensor transition to non- recoverable has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Temperature...
Page 72 User Action: Information only; no action is required. • FQXSPCA2034I: Non-redundant:Sufficient Resources from Insufficient Resources for [RedundancySetElementName] has deasserted. This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Sufficient. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Fan SNMP Trap ID: 165 CIM Prefix: PLAT CIM ID: 0809...
Page 73 Automatically notify Support: No Alert Category: Warning - Fan SNMP Trap ID: 165 CIM Prefix: PLAT CIM ID: 0815 User Action: Information only; no action is required. • FQXSPCA2038I: Acoustic mode is disengaged to allow adequate cooling. This message is for the use case when an implementation has detected a Sensor acoustic mode has deasserted.
Page 74 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0145 User Action: Information only; no action is required. • FQXSPCN4003I: Remote Control session started by user [arg1] in [arg2] mode has been closed. Remote Control session closed Severity: Info Serviceable: No Automatically notify Support: No...
Page 75 This message is for the use case when an implementation has detected that System Firmware Error No video device detected has occurred. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0766 User Action: This is a UEFI detected event.
Page 76 This message is for the use case when an implementation has detected a FRU Latch was Opened. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0254 User Action: Information only;...
Page 77 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0072 User Action: Information only; no action is required. • FQXSPDM4001I: Storage [arg1] has changed. This message is for the use case where an IP address for the Storage Management has changed Severity: Info Serviceable: No Automatically notify Support: No...
Page 78 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0147 User Action: Information only; no action is required. • FQXSPDM4005I: User [arg1] has generated a new encryption key pair and installed a self-signed certificate for the TKLM client.
Page 79 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0151 User Action: Information only; no action is required. • FQXSPDM4009I: User [arg1] has [arg2] file [arg3] from [arg4]. User has mounted/unmounted file from URL or server Severity: Info Serviceable: No Automatically notify Support: No...
Page 80 This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0522 User Action: 1.
Page 81 Information only; no action is required. • FQXSPEA2003I: Link up is detected on port [arg1] of the PCIe device [arg2]. This message is for the use case when an implementation has detected that a link up of PCIe. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Other...
Page 82 Complete the following steps until the problem is solved: 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 83 • FQXSPEM0013L: Management system [ComputerSystemElementName] is disabled. This message is for the use case when an implementation has detected a Management Controller was Disabled. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0404 User Action: None...
Page 84 • FQXSPEM0017I: Activation requested for FRU [PhysicalPackageElementName] on system [ComputerSystemElementName]. This message is for the use case when an implementation has detected FRU activation was requested. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0466 User Action: Information only;...
Page 85 • FQXSPEM0021I: FRU [PhysicalPackageElementName] on system [ComputerSystemElementName] is in standby or 'hot spare' state. This message is for the use case when an implementation has detected a FRU went inactive. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0471 User Action:...
Page 86 User Action: Information only; no action is required. • FQXSPEM2010I: Sensor [SensorElementName] has returned to normal on management system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a Sensor returned from degraded/ unavailable/failure. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Other...
Page 87 Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0405 User Action: Information only; no action is required. • FQXSPEM2014I: Sensor [SensorElementName] has returned to normal on management system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a Sensor returned from degraded/ unavailable/failure.
Page 88 Automatically notify Support: No Alert Category: System - Event Log Fullness SNMP Trap ID: 35 CIM Prefix: IMM CIM ID: 0037 User Action: Information only; no action is required. • FQXSPEM4002I: The [arg1] on system [arg2] is 100% full. This message is for the use case where a Management Controller Event Log on a system is 100% full. Severity: Info Serviceable: No Automatically notify Support: No...
Page 89 CIM Prefix: IMM CIM ID: 0074 User Action: Information only; no action is required. • FQXSPEM4006I: Alert Configuration Global Event Notification set by user [arg1]: RetryLimit=[arg2], RetryInterval=[arg3], EntryInterval=[arg4]. A user changes the Global Event Notification settings. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
Page 90 CIM Prefix: IMM CIM ID: 0152 User Action: Information only; no action is required. • FQXSPEM4010I: UEFI Reported: [arg1]. UEFI audit event logged. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0161 User Action: Information only;...
Page 91 User Action: Information only; no action is required. • FQXSPEM4015I: The RAID controller detected unrecoverable error. The controller needs replacement.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller detected unrecoverable error Severity: Info Serviceable: No Automatically notify Support: Yes Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0204 User Action: Information only;...
Page 92 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0210 User Action: Information only; no action is required. • FQXSPEM4023I: One or more virtual drive are in abnormal status that may cause unavailable virtual drive. Please check the event logs and if events are targeted to the same disk then replace the drive.
Page 93 Drive error was detected by RAID controller Severity: Info Serviceable: No Automatically notify Support: Yes Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0214 User Action: Information only; no action is required. • FQXSPEM4027I: Drive error was detected by RAID controller. Please check the event logs and if events are targeted to the same disk then replace the drive.
Page 94 • FQXSPEM4030I: A scheduled operation on the RAID controller has encountered an issue. Refer to RAID Logs under Server Management, Local Storage, for details.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller has scheduled operation issue Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0223 User Action:...
Page 95 UEFI deployment boot mode is enabled for NextBoot Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0197 User Action: Information only; no action is required. • FQXSPFC4004I: UEFI deployment boot mode is enabled for NextAc. UEFI deployment boot mode is enabled for NextAC Severity: Info Serviceable: No...
Page 96 This message is for the use case when an implementation has detected that System Firmware Progress has occurred. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0188 User Action: Information only;...
Page 97 • FQXSPFW2000I: The System [ComputerSystemElementName] has detected a POST Error deassertion. This message is for the use case when an implementation has detected that Post Error has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0185 User Action:...
Page 98 Complete the following steps until the problem is solved: 1. Re-install the cable between light path LED card and the system board. 2. Collect Service Data log and OS memory dump. 3. Contact Lenovo Support. • FQXSPIO0002N: The System [ComputerSystemElementName] encountered firmware error - unrecoverable keyboard failure.
Page 99 1. Complete the following steps until the problem is solved: 2. Collect Service Data log and OS memory dump. 3. Contact Lenovo Support. • FQXSPIO0007N: A PCI PERR has occurred on system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a PCI PERR.
Page 100 4. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. 5. Remove both adapters. 6. Replace the PCIe adapters. 7. Replace the riser card. •...
Page 101 User Action: Complete the following steps until the problem is solved: 1. Check Lenovo support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error. 2. Upgrade all system and chassis (if applicable) firmware to the latest level.
Page 102 User Action: Complete the following steps until the problem is solved: 1. Collect Service Data log. 2. Contact Lenovo Support. • FQXSPIO0015M: Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a Fault in a slot.
Page 103 Information only; no action is required. • FQXSPIO0017I: Package installed in slot [PhysicalConnectorElementName] for system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a Package was Installed in a slot. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0334...
Page 104 CIM Prefix: PLAT CIM ID: 0342 User Action: Information only; no action is required. • FQXSPIO0021I: Removal requested for slot [PhysicalConnectorElementName] of system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a Removal of a Package from a Slot was Requested.
Page 105 User Action: Complete the following steps until the problem is solved: 1. Re-install VGA connector and cable. 2. Check Lenovo Support for known service bulletins and Tech tips. 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support.
Page 106 • FQXSPIO2003I: System [ComputerSystemElementName] has recovered from a diagnostic interrupt. This message is for the use case when an implementation has detected a recovery from a Front Panel NMI / Diagnostic Interrupt Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0223...
Page 107 Information only; no action is required. • FQXSPIO2007I: A PCI PERR recovery has occurred on system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a PCI PERR recovered. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0233...
Page 108 Information only; no action is required. • FQXSPIO2012I: System [ComputerSystemElementName] has recovered from a Fatal NMI. This message is for the use case when an implementation has recovered from a Fatal NMI. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0243...
Page 109 Information only; no action is required. • FQXSPIO2017I: Slot [PhysicalConnectorElementName] empty for system [ComputerSystemElementName]. This message is for the use case when an implementation has detected an Empty slot. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0336 User Action:...
Page 110 Information only; no action is required. • FQXSPMA0001I: Error Detected and Corrected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. This message is for the use case when an implementation has detected a Memory corrected error. Severity: Warning Serviceable: No Automatically notify Support: No Alert Category: Warning - Memory SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0124...
Page 111 Note: If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before the update. 5. If problem persists, collect Service Data log. 6. Contact Lenovo Support. • FQXSPMA0012M: An Over-Temperature Condition has been detected on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 112 This message is for the use case when an implementation has detected Redundancy was Restored. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Memory SNMP Trap ID: 43 CIM Prefix: PLAT CIM ID: 0561 User Action: Information only;...
Page 113 • FQXSPMA0021J: Redundancy Degraded from Non-redundant for [RedundancySetElementName] has asserted. This message is for the use case when a Redundancy Set has transitioned from Non-redundant to Redundancy Degraded from Non-redundant. Severity: Warning Serviceable: Yes Automatically notify Support: No Alert Category: Warning - Memory SNMP Trap ID: 43 CIM Prefix: PLAT CIM ID: 0814 User Action:...
Page 114 User Action: Information only; no action is required. • FQXSPMA0025I: Sensor [SensorElementName] has asserted. This message is for the use case when an implementation has detected a Sensor has asserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0508 User Action:...
Page 115 Information only; no action is required. • FQXSPMA2007I: Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. This message is for the use case when an implementation has detected a Memory Scrub failure recovery. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Memory SNMP Trap ID: 41 CIM Prefix: PLAT CIM ID: 0137...
Page 116 CIM Prefix: PLAT CIM ID: 0147 User Action: Information only; no action is required. • FQXSPMA2013I: The System [ComputerSystemElementName] has detected a POST Error deassertion. This message is for the use case when an implementation has detected that Post Error has deasserted. Severity: Info Serviceable: No Automatically notify Support: No...
Page 117 SNMP Trap ID: 43 CIM Prefix: PLAT CIM ID: 0813 User Action: Information only; no action is required. • FQXSPMA2021I: Redundancy Degraded from Non-redundant for [RedundancySetElementName] has deasserted. This message is for the use case when a Redundancy Set has transitioned from the Redundancy Degraded from Non-redundant state.
Page 118 CIM Prefix: IMM CIM ID: 0003 User Action: Information only; no action is required. • FQXSPNM4002I: Ethernet Duplex setting modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where A user modifies the Ethernet Port duplex setting. Severity: Info Serviceable: No Automatically notify Support: No...
Page 119 User Action: Information only; no action is required. • FQXSPNM4006I: Hostname set to [arg1] by user [arg2]. This message is for the use case where user modifies the Hostname of a Management Controller. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - BMC Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0008...
Page 120 Information only; no action is required. • FQXSPNM4010I: DHCP[[arg1]] failure, no IP address assigned. This message is for the use case where a DHCP server fails to assign an IP address to a Management Controller. Severity: Warning Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0013...
Page 121 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0024 User Action: Information only; no action is required. • FQXSPNM4014I: LAN: Ethernet[[arg1]] interface is now active. This message is for the use case where a Management Controller ethernet interface is now active. Severity: Info Serviceable: No Automatically notify Support: No...
Page 122 User Action: Information only; no action is required. • FQXSPNM4018I: DDNS setting changed to [arg1] by user [arg2]. DDNS setting changed by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0045 User Action: Information only;...
Page 123 • FQXSPNM4022I: IPv6 static IP configuration enabled by user [arg1]. IPv6 static address assignment method is enabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0049 User Action: Information only;...
Page 124 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0053 User Action: Information only; no action is required. • FQXSPNM4027I: IPv6 stateless auto-configuration disabled by user [arg1]. IPv6 stateless auto-assignment method is disabled by user Severity: Info Serviceable: No...
Page 125 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0057 User Action: Information only; no action is required. • FQXSPNM4031I: IPv6 static address of network interface modified from [arg1] to [arg2] by user [arg3].
Page 126 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0062 User Action: Information only; no action is required. • FQXSPNM4035I: Web-HTTP port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Web HTTP port number Severity: Info Serviceable: No...
Page 127 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0066 User Action: Information only; no action is required. • FQXSPNM4039I: SNMP Agent port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the SNMP Agent port number Severity: Info Serviceable: No Automatically notify Support: No...
Page 128 User Action: Information only; no action is required. • FQXSPNM4043I: SMTP Server set by user [arg1] to [arg2]:[arg3]. A user configured the SMTP server Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0086 User Action: Information only;...
Page 129 Information only; no action is required. • FQXSPNM4047I: LAN over USB Port Forwarding set by user [arg1]: ExternalPort=[arg2], USB-LAN port=[arg3]. A user configured USB-LAN port forwarding Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0090 User Action: Information only;...
Page 130 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0216 User Action: Information only; no action is required. • FQXSPNM4053I: DNS discovery of Lenovo XClarity Administrator has been [arg1] by user [arg2]. DNS discovery of Lenovo XClarity Administrator Severity: Info Serviceable: No...
Page 131 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0245 User Action: Information only; no action is required. • FQXSPNM4056I: The NTP server address [arg1] is invalid. Report NTP server invalid Severity: Info Serviceable: No...
Page 132 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0028 User Action: Complete the following steps until the problem is solved: 1. If there was no operating-system error: a. Reconfigure the watchdog timer to a higher value. b.
Page 133 3. Reinstall the RNDIS or cdc_ether device driver for the operating system. 4. Disable the watchdog. 5. Check the integrity of the installed operating system. • FQXSPOS4004I: Operating System status has changed to [arg1]. Operating System status change Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
Page 134 Information only; no action is required. • FQXSPOS4008I: Host Admin password cleared by user [arg1] from [arg2] at IP address [arg3]. This message is for the use case where Host Admin password cleared. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0234...
Page 135 • FQXSPPP4000I: Attempting to [arg1] server [arg2] by user [arg3]. This message is for the use case where a user is using the Management Controller to perform a power function on the system. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0015...
Page 136 A user cleared a Server Power Action. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0084 User Action: Information only; no action is required. • FQXSPPP4005I: The power cap value changed from [arg1] watts to [arg2] watts by user [arg3]. Power Cap values changed by user Severity: Info Serviceable: No...
Page 137 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0116 User Action: Information only; no action is required. • FQXSPPP4009I: The measured power value exceeded the power cap value. Power exceeded cap Severity: Warning Serviceable: No Automatically notify Support: No...
Page 138 CIM Prefix: IMM CIM ID: 0120 User Action: Information only; no action is required. • FQXSPPP4013I: Static Power Savings mode has been turned on by user [arg1]. Static Power Savings mode turned on by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0121...
Page 139 Information only; no action is required. • FQXSPPP4017I: Power cap and external throttling occurred. Power cap and external throttling occurred Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0125 User Action: Information only;...
Page 140 Minimum Power Cap exceeds Power Cap recovered Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Power SNMP Trap ID: 164 CIM Prefix: IMM CIM ID: 0131 User Action: Information only; no action is required. • FQXSPPP4022I: The server was restarted for an unknown reason. The server was restarted for an unknown reason Severity: Info Serviceable: No...
Page 141 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0169 User Action: Information only; no action is required. • FQXSPPP4026I: The server was restarted when the watchdog expired.. Server was restarted when the watchdog expired. Severity: Info Serviceable: No Automatically notify Support: No...
Page 142 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0173 User Action: Information only; no action is required. • FQXSPPP4030I: The server was reset via Platform Event Filter. Server was reset via Platform Event Filter Severity: Info Serviceable: No Automatically notify Support: No...
Page 143 CIM Prefix: IMM CIM ID: 0177 User Action: Information only; no action is required. • FQXSPPP4034I: The server was powered off for an unknown reason. Server was powered off for an unknown reason Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0178...
Page 144 Information only; no action is required. • FQXSPPP4038I: The server stayed powered off because the power restore policy is set to always off. Server stayed powered off because the power restore policy is set to always off. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
Page 145 • FQXSPPP4042I: Management Controller [arg1] reset was initiated due to Power-On-Reset. Management Controller reset was initiated due to Power-On-Reset Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0186 User Action: Information only;...
Page 146 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0021 User Action: Information only; no action is required. • FQXSPPP4048I: Attempting to AC power cycle server [arg1] by user [arg2]. AC power cycle server Severity: Info Serviceable: No...
Page 147 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0392 User Action: The device is absent. • FQXSPPR0002I: [ManagedElementName] has been disabled. This message is for the use case when an implementation has detected a Managed Element was Disabled.
Page 148 5. If problem persists, collect Service Data log. 6. Contact Lenovo Support. • FQXSPPU0002G: The Processor [ProcessorElementName] is operating in a Degraded State. This message is for the use case when an implementation has detected a Processor is running in the Degraded state.
Page 149 5. If problem persists, collect Service Data log. 6. Contact Lenovo Support. • FQXSPPU0005M: [ProcessorElementName] has Failed with FRB2/POST condition. This message is for the use case when an implementation has detected a Processor Failed - FRB2/POST condition.
Page 150 User Action: This is a UEFI detected event. The UEFI(POST) error code for this event can be found in the logged BMC message text. Please refer to the UEFI(POST) error code in the "UEFI(POST) error code" section of the Information Center for the appropriate user response. •...
Page 151 User Action: Information only; no action is required. • FQXSPPU2001I: An Over-Temperature Condition has been removed on [ProcessorElementName]. This message is for the use case when an implementation has detected a Over-Temperature Condition has been Removed for Processor. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Temperature...
Page 152 SNMP Trap ID: 40 CIM Prefix: PLAT CIM ID: 0049 User Action: Information only; no action is required. • FQXSPPU2007I: The System [ComputerSystemElementName] has detected a POST Error deassertion. This message is for the use case when an implementation has detected that Post Error has deasserted. Severity: Info Serviceable: Yes Automatically notify Support: No...
Page 153 AC LED is not lit, check power cord and input voltage. b. if DC LED is not lit, remove and re-install power supply. c. If Error LED (!) is lit amber, Contact Lenovo Support for replacement. 2. If problem persists, collect Service Data log and Contact Lenovo Support.
Page 154 DC LED is not lit, remove and re-install power supply 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support. • FQXSPPW0007L: [PowerSupplyElementName] has a Configuration Mismatch. This message is for the use case when an implementation has detected a Power Supply with a Configuration Error.
Page 155 Information only; no action is required. • FQXSPPW0009I: [PowerSupplyElementName] has been Power Cycled. This message is for the use case when an implementation has detected a Power Unit that has been power cycled. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0108...
Page 156 None • FQXSPPW0013L: [PowerSupplyElementName] has Failed. This message is for the use case when an implementation has detected a Power Unit that has failed. Severity: Error Serviceable: Yes Automatically notify Support: Yes Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0116 User Action: None...
Page 157 This message is for the use case when an implementation has detected a System was Enabled. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0354 User Action: Information only;...
Page 158 This message is for the use case when an implementation has detected a System went into Standby mode. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0360 User Action: Information only;...
Page 159 • FQXSPPW0025G: The Battery [BatteryElementName] is critically low. This message is for the use case when an implementation has detected a Battery level is critically low. Severity: Warning Serviceable: Yes Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0424 User Action: None...
Page 160 User Action: Complete the following steps until the problem is solved: 1. Collect Service Data log. 2. Contact Lenovo Support. • FQXSPPW0032M: Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted.
Page 161 SNMP Trap ID: 1 CIM Prefix: PLAT CIM ID: 0480 User Action: Complete the following steps until the problem is solved: 1. If system has stand-by power, please collect Service Data log. 2. Contact Lenovo Support. Chapter 2 XClarity Controller events...
Page 162 3. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key. • FQXSPPW0036N: Numeric sensor [NumericSensorElementName] going low (lower non- recoverable) has asserted. This message is for the use case when an implementation has detected a Lower Non-recoverable sensor going low has asserted.
Page 163 Automatically notify Support: No Alert Category: Critical - Voltage SNMP Trap ID: 1 CIM Prefix: PLAT CIM ID: 0484 User Action: None • FQXSPPW0040J: Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted.
Page 164 This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. Severity: Warning Serviceable: Yes Automatically notify Support: No Alert Category: Warning - Voltage SNMP Trap ID: 13 CIM Prefix: PLAT CIM ID: 0490 User Action: None •...
Page 165 Complete the following steps until the problem is solved: 1. If system has stand-by power, please collect Service Data log. 2. Contact Lenovo Support. 3. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
Page 166 This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0498 User Action: None •...
Page 167 • FQXSPPW0054I: Sensor [SensorElementName] has transitioned to normal state. This message is for the use case when an implementation has detected a Sensor transition to the normal state. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Power SNMP Trap ID: 164 CIM Prefix: PLAT CIM ID: 0518 User Action:...
Page 168 DC LED is not lit, remove and re-install power supply 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support. • FQXSPPW0058J: Sensor [SensorElementName] has transitioned from normal to non-critical state. This message is for the use case when an implementation has detected a Sensor transitioned to non- critical from normal.
Page 169 AC LED is not lit, check power cord and input voltage b. if DC LED is not lit, remove and re-install power supply 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support. • FQXSPPW0062M: Sensor [SensorElementName] has transitioned to critical from a less severe state.
Page 170 2. If the error persists, remove A/C power and any recently installed components. 3. If the system successfully powers on, complete the following steps: a. Check the Server Proven website (http://www.lenovo.com/us/en/serverproven/index.shtml) to make sure that recently installed components are compatible with the system.
Page 171 User Action: None • FQXSPPW0067N: Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state. This message is for the use case when an implementation has detected a Sensor transitioned to non- recoverable from less severe. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Voltage SNMP Trap ID: 1...
Page 172 User Action: Information only; no action is required. • FQXSPPW0070I: Sensor [SensorElementName] has transitioned to non-critical from a more severe state. This message is for the use case when an implementation has detected a Sensor transitioned to non- critical from more severe. Severity: Info Serviceable: No Automatically notify Support: No...
Page 173 Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0528 User Action: None • FQXSPPW0074M: Sensor [SensorElementName] has transitioned to critical from a non- recoverable state. This message is for the use case when an implementation has detected a Sensor transitioned to critical from Non-recoverable.
Page 174 1. If the specified sensor is PS n 12V OC Fault, complete the following steps until the problem is solved: a. Use the Lenovo Power Configurator utility to determine current system power consumption. For more information and to download the utility, go to http://www-03.ibm.com/systems/bladecenter/ resources/powerconfig.html.
Page 175 1. AC cycle the system. 2. If the problem persist collect Service Data log. 3. Contact Lenovo Support. 4. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
Page 176 This message is for the use case when an implementation has detected a Sensor indicates a monitor state. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Power SNMP Trap ID: 164 CIM Prefix: PLAT CIM ID: 0532 User Action: Information only;...
Page 177 2. Confirm that the security jumper is present and in correct position. 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPPW0089I: Redundancy [RedundancySetElementName] has been restored. This message is for the use case when an implementation has detected Redundancy was Restored.
Page 178 Alert Category: Warning - Redundant Power Supply SNMP Trap ID: 10 CIM Prefix: PLAT CIM ID: 0561 User Action: Information only; no action is required. • FQXSPPW0090I: Redundancy [RedundancySetElementName] has been restored. This message is for the use case when an implementation has detected Redundancy was Restored. Severity: Info Serviceable: No Automatically notify Support: No...
Page 179 SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0564 User Action: Information only; no action is required. • FQXSPPW0094I: [LogicalDeviceElementName] has transitioned to a D2 power state. This message is for the use case when an implementation has detected a Sensor indicates a device transitioned to D2 power state.
Page 180 CIM Prefix: PLAT CIM ID: 0802 User Action: Complete the following steps until the problem is solved: 1. Check the LEDs for both power supplies. 2. Follow the actions in Power-supply LEDs. • FQXSPPW0098L: Redundancy Lost for [RedundancySetElementName] has asserted. This message is for the use case when Redundancy Lost has asserted.
Page 181 Note: If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before the update. 4. Collect Service Data log. 5. Contact Lenovo Support. • FQXSPPW0102J: Non-redundant:Sufficient Resources from Redundancy Degraded or Fully Redundant for [RedundancySetElementName] has asserted.
Page 182 AC LED is not lit, check power cord and input voltage b. if DC LED is not lit, remove and re-install power supply 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support. • FQXSPPW0105J: Non-redundant:Sufficient Resources from Insufficient Resources for [RedundancySetElementName] has asserted.
Page 183 None • FQXSPPW0108M: Non-redundant:Insufficient Resources for [RedundancySetElementName] has asserted. This message is for the use case when a Redundancy Set has transitioned to Non-redundant:Insufficient Resources. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Redundant Power Supply SNMP Trap ID: 9 CIM Prefix: PLAT CIM ID: 0810 User Action:...
Page 184 Note: If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before the update. 4. Collect Service Data log. 5. Contact Lenovo Support. • FQXSPPW0111J: Redundancy Degraded from Full Redundancy for [RedundancySetElementName] has asserted.
Page 185 Severity: Warning Serviceable: Yes Automatically notify Support: No Alert Category: Warning - Redundant Power Supply SNMP Trap ID: 10 CIM Prefix: PLAT CIM ID: 0814 User Action: None • FQXSPPW0115J: Redundancy Degraded from Non-redundant for [RedundancySetElementName] has asserted. This message is for the use case when a Redundancy Set has transitioned from Non-redundant to Redundancy Degraded from Non-redundant.
Page 186 • FQXSPPW2001I: [PowerSupplyElementName] has been removed from container [PhysicalPackageElementName]. This message is for the use case when an implementation has detected a Power Supply has been removed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0085 User Action:...
Page 187 Information only; no action is required. • FQXSPPW2005I: [PowerSupplyElementName] has returned to a Normal Input State. This message is for the use case when an implementation has detected a Power Supply that has input that has returned to normal. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
Page 188 Information only; no action is required. • FQXSPPW2010I: [PowerSupplyElementName] has recovered from an error during power down. This message is for the use case when an implementation has detected a Power Unit that encountered a power down error recovery. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
Page 189 Information only; no action is required. • FQXSPPW2014I: Failure no longer predicted on [PowerSupplyElementName]. This message is for the use case when an implementation has determined that a Power Unit is no longer predicted to fail. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Power SNMP Trap ID: 164...
Page 190 Information only; no action is required. • FQXSPPW2027I: The Battery [BatteryElementName] has recovered. This message is for the use case when an implementation has detected a Battery recovered. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0433 User Action:...
Page 191 CIM Prefix: PLAT CIM ID: 0477 User Action: Information only; no action is required. • FQXSPPW2031I: Numeric sensor [NumericSensorElementName] going low (lower non-critical) has deasserted. This message is for the use case when an implementation has detected a Lower Non-critical sensor going low has deasserted.
Page 192 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0481 User Action: Information only; no action is required. • FQXSPPW2035I: Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted.
Page 193 • FQXSPPW2038I: Numeric sensor [NumericSensorElementName] going low (lower non- recoverable) has deasserted. This message is for the use case when an implementation has detected a Lower Non-recoverable sensor going low has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0485...
Page 194 CIM Prefix: PLAT CIM ID: 0491 User Action: Information only; no action is required. • FQXSPPW2042I: Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted.
Page 195 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0495 User Action: Information only; no action is required. • FQXSPPW2046I: Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted.
Page 196 • FQXSPPW2049I: Numeric sensor [NumericSensorElementName] going high (upper non- recoverable) has deasserted. This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0499...
Page 197 CIM Prefix: PLAT CIM ID: 0521 User Action: Information only; no action is required. • FQXSPPW2057I: Sensor [SensorElementName] has deasserted the transition from normal to non- critical state. This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal.
Page 198 This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0523 User Action: Information only;...
Page 199 • FQXSPPW2064I: Sensor [SensorElementName] has deasserted the transition to non-recoverable from a less severe state. This message is for the use case when an implementation has detected that the Sensor transition to non- recoverable from less severe has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Power...
Page 200 CIM Prefix: PLAT CIM ID: 0525 User Action: Information only; no action is required. • FQXSPPW2076I: Sensor [SensorElementName] has deasserted the transition to non-recoverable. This message is for the use case when an implementation has detected that the Sensor transition to non- recoverable has deasserted.
Page 201 SNMP Trap ID: 1 CIM Prefix: PLAT CIM ID: 0531 User Action: Information only; no action is required. • FQXSPPW2096I: Redundancy Lost for [RedundancySetElementName] has deasserted. This message is for the use case when Redundancy Lost has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Redundant Power Supply...
Page 202 User Action: Information only; no action is required. • FQXSPPW2100I: Redundancy Degraded for [RedundancySetElementName] has deasserted. This message is for the use case when Redundancy Degraded has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Redundant Power Supply SNMP Trap ID: 10 CIM Prefix: PLAT CIM ID: 0805 User Action:...
Page 203 User Action: Information only; no action is required. • FQXSPPW2104I: Non-redundant:Sufficient Resources from Redundancy Degraded or Fully Redundant for [RedundancySetElementName] has deasserted. This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Sufficient Resources. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Redundant Power Supply...
Page 204 SNMP Trap ID: 10 CIM Prefix: PLAT CIM ID: 0809 User Action: Information only; no action is required. • FQXSPPW2108I: Non-redundant:Insufficient Resources for [RedundancySetElementName] has deasserted. This message is for the use case when a Redundancy Set has transitioned from Non-redundant: Insufficient Resources.
Page 205 This message is for the use case when a Redundancy Set has transitioned from Redundancy Degraded from Fully Redundant. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Redundant Power Supply SNMP Trap ID: 10 CIM Prefix: PLAT CIM ID: 0813 User Action: Information only;...
Page 206 Information only; no action is required. • FQXSPPW2115I: Redundancy Degraded from Non-redundant for [RedundancySetElementName] has deasserted. This message is for the use case when a Redundancy Set has transitioned from the Redundancy Degraded from Non-redundant state. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Warning - Redundant Power Supply SNMP Trap ID: 10...
Page 207 User Action: Information only; no action is required. • FQXSPSB0000N: The System [ComputerSystemElementName] has encountered a motherboard failure. This message is for the use case when an implementation has detected that a fatal motherboard failure in the system. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Other...
Page 208 CIM Prefix: PLAT CIM ID: 0164 User Action: 1. Make sure that the reported device is compatible by checking: https://serverproven.lenovo.com. 2. Collect the service data log from the management controller interface and contact Lenovo Support. • FQXSPSD0002G: Failure Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName].
Page 209 • FQXSPSD0003G: Failure Predicted on drive [arg1] in the enclosure/chassis (MTM-SN: [arg2]). This message is for the use case when an implementation has detected an Array Failure is Predicted. Severity: Warning Serviceable: Yes Automatically notify Support: Yes Alert Category: System - Predicted Failure SNMP Trap ID: 27 CIM Prefix: PLAT CIM ID: 0168 User Action:...
Page 210 Complete the following steps until the problem is solved: 1. Collect Service Data log. 2. Contact Lenovo Support. • FQXSPSD0006L: Array [ComputerSystemElementName] has failed. This message is for the use case when an implementation has detected that an Array Failed.
Page 211 Complete the following steps: 1. Replace any hard disk drive that is indicated by lit status. 2. Recreate the array. 3. Restore the date from backup. • FQXSPSD0008I: Array rebuild in progress on drive [arg1] in the enclosure/chassis (MTM-S/N: [arg2]). This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 212 This message is for the use case when an implementation has detected that System Firmware Error Unrecoverable boot device failure has occurred. Severity: Error Serviceable: Yes Automatically notify Support: No Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0770 User Action: This is a UEFI detected event.
Page 213 User Action: Information only; no action is required. • FQXSPSD2002I: Failure no longer Predicted on [StorageVolumeElementName] for array [ComputerSystemElementName]. This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Predicted Failure...
Page 214 User Action: Information only; no action is required. • FQXSPSD2006I: Array in system [ComputerSystemElementName] has been restored. This message is for the use case when an implementation has detected that a Failed Array has been Restored. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5...
Page 215 User Action: Information only; no action is required. • FQXSPSD2010I: Drive [arg1] in the enclosure/chassis(MTM-SN: [arg2]) has been removed. This message is for the use case when an implementation has detected a Drive has been Removed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
Page 216 User Action: Information only; no action is required. • FQXSPSD2014I: Array restored on drive [arg1] in the enclosure/chassis (MTM-S/N: [arg2]). This message is for the use case when an implementation has detected that a Failed Array has been Restored. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Hard Disk drive...
Page 217 3. Check the active events and confirm that the "chassis sensor" has de-asserted. 4. If the problem continues, collect the Service Data log and contact Lenovo Support. • FQXSPSE0001I: The Computer System [ComputerSystemElementName] has detected a secure mode violation.
Page 218 This message is for the use case when an implementation has detected a Network Boot Password violation. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0028 User Action: Information only;...
Page 219 • FQXSPSE4000I: Certificate Authority [arg1] has detected a [arg2] Certificate Error. This message is for the use case when there is an error with an SSL Server, SSL Client, or SSL Trusted CA Certificate. Severity: Error Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0002...
Page 220 CIM Prefix: IMM CIM ID: 0017 User Action: Complete the following steps until the problem is solved: 1. Make sure that the correct login ID and password are being used. 2. Have the system administrator reset the login ID or password. •...
Page 221 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0041 User Action: Complete the following steps until the problem is solved: 1. Make sure that the correct login ID and password are being used. 2.
Page 222 • FQXSPSE4011I: Secure Web services (HTTPS) [arg1] by user [arg2]. A user enables or disables Secure web services Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0091 User Action: Information only;...
Page 223 A user changes the Global Login General Settings Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0098 User Action: Information only; no action is required. • FQXSPSE4016I: Global Login Account Security set by user [arg1]: PasswordRequired=[arg2], PasswordExpirationPeriod=[arg3], MinimumPasswordReuseCycle=[arg4], MinimumPasswordLength=[arg5], MinimumPasswordChangeInterval=[arg6], MaxmumLoginFailures=[arg7], LockoutAfterMaxFailures=[arg8].
Page 224 A user account was changed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0102 User Action: Information only; no action is required. • FQXSPSE4020I: User [arg1] role set to [arg2]. A user account role assigned Severity: Info Serviceable: No...
Page 225 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0106 User Action: Information only; no action is required. • FQXSPSE4024I: SSH Client key imported for user [arg1] from [arg2] by user [arg3] from [arg4] at IP address [arg5].
Page 226 This message is for the use case where a remote user has failed to establish a remote control session from CIM. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0141 User Action: Information only;...
Page 227 • FQXSPSE4031I: Remote Login Successful. Login ID: [arg1] from [arg2] serial interface. This message is for the use case where a user successfully logs in to a Management Controller. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0156 User Action:...
Page 228 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0165 User Action: Information only; no action is required. • FQXSPSE4036I: The [arg1] certificate is expired and has been removed. Expired certificate has been removed Severity: Info Serviceable: No...
Page 229 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0228 User Action: One user account is created. • FQXSPSE4040I: Temporary user account [arg1] expires. Temporary user account expire Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0229...
Page 230 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0239 User Action: Information only; no action is required. • FQXSPSE4044I: User [arg1] third-party hashed password has been [arg2] by user [arg3] from [arg4] at IP address [arg5]. This message is for the use case where a user successfully manage the third-party hashed password.
Page 231 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0246 User Action: Information only; no action is required. • FQXSPSE4048I: Role [arg1] is removed by user [arg2]. Role is removed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
Page 232 CIM Prefix: IMM CIM ID: 0267 User Action: Information only; no action is required. • FQXSPSE4058I: User [arg1] removed by user [arg2] from [arg3] at IP address [arg4]. A user account was deleted by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0268...
Page 233 User Action: Information only; no action is required. • FQXSPSE4064I: SNMPv3 engine ID is changed from [arg1] to [arg2] by user [arg3] from [arg4] at IP address [arg5]. SNMPv3 engine ID changed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0282...
Page 234 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0311 User Action: Information only; no action is required. • FQXSPSE4091I: SNMPv2 [arg1] set by user [arg2]: Name=[arg3], AccessType=[arg4], Address= [arg5]. A user changed the SNMP community string Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
Page 235 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0040 User Action: Information only; no action is required. • FQXSPSS4001I: Server General Settings set by user [arg1]: Name=[arg2], Contact=[arg3], Location=[arg4], Room=[arg5], RackID=[arg6], Rack U-position=[arg7], Address=[arg8].
Page 236 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0135 User Action: Lenovo Support will address the problem. • FQXSPSS4006I: Call Home to [arg1] failed to complete: [arg2]. Call Home failed to complete. Severity: Info...
Page 237 User Action: Information only; no action is required. • FQXSPSS4009I: System enters LXPM maintenance mode. The system enters maintenance mode Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0226 User Action: Information only;...
Page 238 CIM Prefix: IMM CIM ID: 0079 User Action: Information only; no action is required. • FQXSPTR4002I: Synchronize time setting by user [arg1]: Mode=Sync with NTP Server, NTPServerHost1=[arg2]:[arg3],NTPServerHost2=[arg4]:[arg5],NTPServerHost3=[arg6]:[arg7], NTPServerHost4=[arg8]:[arg9],NTPUpdateFrequency=[arg10]. A user configured the Date and Time synchronize settings Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
Page 239 User Action: Complete the following steps until the problem is solved: 1. Collect Service Data log. 2. Contact Lenovo Support. • FQXSPUN0002N: Numeric sensor [NumericSensorElementName] going low (lower non- recoverable) has asserted. This message is for the use case when an implementation has detected a Lower Non-recoverable sensor going low has asserted.
Page 240 2. Make sure that the room temperature is within operating specifications. 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPUN0005N: Numeric sensor [NumericSensorElementName] going high (upper non- recoverable) has asserted.
Page 241 2. If the problem still exist, press F1 or use LXPM to do XCC firmware update. 3. Collect Service Data log. 4. Contact Lenovo Support. 5. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
Page 242 1. Reseat the FAN that is indicated by a fault LED or the system event log. 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support • FQXSPUN0012I: Sensor [SensorElementName] is deasserting predictive failure. This message is for the use case when an implementation has detected a Sensor predictive failure was deasserted.
Page 243 • FQXSPUN0014I: Sensor [SensorElementName] has indicated limit no longer exceeded. This message is for the use case when an implementation has detected a Sensor limit is no longer exceeded. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0513 User Action:...
Page 244 Complete the following steps until the problem is solved: 1. Reseat Power supplies and AC cycle the system. 2. If the problem persist collect Service Data log. 3. Contact Lenovo Support. • FQXSPUN0019M: Sensor [SensorElementName] has transitioned to critical from a less severe state.
Page 245 CIM Prefix: PLAT CIM ID: 0530 User Action: Complete the following steps until the problem is solved: 1. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reboot the system.
Page 246 3. If problem persists, collect Service Data log and Contact Lenovo Support. 4. For 1-2 Processor system: a. Reduce the compute board/system in error to a minimum configuration; 1 CPU + 1 DIMM. Does the problem still occur? Yes/No b. No: Add CPU and/DIMMs one and a time until the error re-occurs. Consider replacing the last CPU or DIMM that was installed that caused the error.
Page 247 User Action: Information only; no action is required. • FQXSPUN0026I: Device [LogicalDeviceElementName] has been added. This message is for the use case when an implementation has detected a Device was inserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0536 User Action:...
Page 248 Information only; no action is required. • FQXSPUN0030I: Sensor [SensorElementName] has indicated a running state. This message is for the use case when an implementation has detected a Sensor transitioned to running. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0540...
Page 249 • FQXSPUN0034I: Sensor [SensorElementName] has indicated an off-line state. This message is for the use case when an implementation has detected a Sensor transitioned to off-line. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0548 User Action: Information only;...
Page 250 This message is for the use case when an implementation has detected a Sensor install error. Severity: Warning Serviceable: Yes Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0556 User Action: None •...
Page 251 3. Consider reconfiguring the solution with larger power rating PSU's. 4. If problem persists, collect Service Data log. 5. Contact Lenovo Support. • FQXSPUN0042J: Non-redundant:Sufficient Resources from Redundancy Degraded or Fully Redundant for [RedundancySetElementName] has asserted.
Page 252 Reduce the total power consumption by removing newly added or unused options like drives or adaptors. c. Use the Lenovo Power Configurator utility to determine current system power consumption. For more information and to download the utility, go to https://www.ibm.com/support/entry/myportal/ docdisplay?lndocid=LNVO-PWRCONF.
Page 253 CIM Prefix: PLAT CIM ID: 0530 User Action: Complete the following steps until the problem is solved: 1. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reboot the system.
Page 254 This is a general event when a sensor (any type) transitions from normal to a non-critical state. Monitor the sensor and if it transitions to critical state, contact Lenovo Support. • FQXSPUN0052J: The RAID controller in PCI slot [arg1] is asserted a warning. Battery state needs attention.
Page 255 Serviceable: Yes Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0520 User Action: Check the status of the battery (or SuperCap), if failed and under warranty, replace it. For the RAID battery the warranty is one year.
Page 256 1. Check the status of the battery (or SuperCap), if failed and under warranty, replace it. For the RAID battery the warranty is one year. 2. We recently received a case because the customer show this event but the supercap on both controller were optimal.
Page 257 SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0481 User Action: Information only; no action is required. • FQXSPUN2002I: Numeric sensor [NumericSensorElementName] going low (lower non- recoverable) has deasserted. This message is for the use case when an implementation has detected a Lower Non-recoverable sensor going low has deasserted.
Page 258 This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0499 User Action: Information only;...
Page 259 Information only; no action is required. • FQXSPUN2012G: Sensor [SensorElementName] is asserting predictive failure. This message is for the use case when an implementation has detected a Sensor predictive failure was asserted. Severity: Warning Serviceable: Yes Automatically notify Support: No Alert Category: System - Predicted Failure SNMP Trap ID: 27 CIM Prefix: PLAT CIM ID: 0510...
Page 260 • FQXSPUN2015I: Sensor [SensorElementName] has indicated performance lags. This message is for the use case when an implementation has detected a Sensor performance lags. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0516 User Action: Information only;...
Page 261 • FQXSPUN2020I: Sensor [SensorElementName] has deasserted the transition to non-recoverable from a less severe state. This message is for the use case when an implementation has detected that the Sensor transition to non- recoverable from less severe has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other...
Page 262 CIM Prefix: PLAT CIM ID: 0536 User Action: Information only; no action is required. • FQXSPUN2028I: Device [LogicalDeviceElementName] has been disabled. This message is for the use case when an implementation has detected a Device was disabled. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID:...
Page 263 User Action: Information only; no action is required. • FQXSPUN2040I: Redundancy Lost for [RedundancySetElementName] has deasserted. This message is for the use case when Redundancy Lost has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0803 User Action:...
Page 264 User Action: Information only; no action is required. • FQXSPUN2044I: Non-redundant:Insufficient Resources for [RedundancySetElementName] has deasserted. This message is for the use case when a Redundancy Set has transitioned from Non-redundant: Insufficient Resources. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0811...
Page 265 Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0531 User Action: Information only; no action is required. • FQXSPUN2049I: The RAID controller in PCI slot [arg1] is no longer in warning status. This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal.
Page 266 Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0438 User Action: Information only; no action is required. • FQXSPUP0002I: A firmware or software change occurred on system [ComputerSystemElementName]. This message is for the use case when an implementation has detected that the Firmware or Software Changed.
Page 267 3. Contact Lenovo Support. 4. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key. • FQXSPUP0006L: Invalid or Unsupported hardware was detected on system [ComputerSystemElementName].
Page 268 • FQXSPUP0009I: A successful software or firmware change was detected on system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a Successful Software or Firmware Change. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0450 User Action:...
Page 269 User Action: Information only; no action is required. • FQXSPUP2007I: Valid and Supported firmware or software was detected on system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a Valid/Supported Firmware/ Software Version. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Other...
Page 270 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: IMM CIM ID: 0035 User Action: Information only; no action is required. • FQXSPUP4002I: Flash of [arg1] from [arg2] failed for user [arg3]. This message is for the use case where a user has not flashed the firmware component from the interface and IP address due to a failure.
Page 271 Severity: Error Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0133 User Action: Attempt to flash the FPGA firmware to the same level on all nodes. • FQXSPUP4006I: Auto promote primary XCC to backup is [arg1] by user [arg2] from [arg3] at IP address [arg4].
Page 272 This message is for the use case when an implementation has detected a Poweroff by Watchdog has occurred. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0372 User Action: Information only;...
Page 273: Chapter 3. Uefi Events
UEFI error messages can be generated when the server starts up (POST) or while the server is running. UEFI error messages are logged in the Lenovo XClarity Controller event log in the server. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event.
Page 274 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFMA0026I DIMM [arg1] Self-healing, attempt post package repair (PPR) Informational succeeded. [arg2] FQXSFMA0029I The PFA of DIMM [arg1] has been deasserted after applying PPR for Informational this DIMM. [arg2] FQXSFMA0030I A correctable memory error has been detected on DIMM [arg1].
Page 275 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFDD0003I DRIVER HEALTH PROTOCOL: Reports 'Reboot' Required Controller. Warning FQXSFDD0005M DRIVER HEALTH PROTOCOL: Disconnect Controller Failed. Requires Warning 'Reboot'. Warning FQXSFDD0006M DRIVER HEALTH PROTOCOL: Reports Invalid Health Status Driver. FQXSFDD0007G Security Key Lifecycle Manager (SKLM) IPMI Error.
Page 276 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU4073G Platform secure boot fuse is enabled but CPU 1 unfused. Warning FQXSFPU4074G Platform secure boot fuse is enabled but CPU 2 unfused. Warning Warning FQXSFPU4075G Platform secure boot fuse is enabled but CPU 1,2 unfused. FQXSFPU4076G Platform secure boot fuse is disabled but CPU 1 fused.
Page 277: List Of Uefi Events
2. Search for the driver menu from System Settings and change settings appropriately. 3. Save settings and restart the system. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFDD0002M: DRIVER HEALTH PROTOCOL: Reports 'Failed' Status Controller.
Page 278 Severity: Warning User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. A/C cycle the system. 3. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 279 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable device driver, firmware update, version of service information for this product or other information that applies to this error. Load new device driver and any required firmware updates.
Page 280 User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable device driver, firmware update, version of service information for this product or other information that applies to this error. Load new device driver and any required firmware updates.
Page 281 1. If this PCIe device and/or any attached cables were recently installed, moved, serviced or upgraded, reseat adapter and any attached cables. 2. Check Lenovo Support site for any applicable service bulletin or UEFI or adapter firmware update that applies to this error.(NOTE: It may be necessary to disable unused option ROMs from UEFI F1 setup, OneCLI utility, or using adapter manufacturer utilities so that adapter firmware can be updated.)
Page 282 2. Move adapter to a different system slot, if available. 3. Check Lenovo Support site for any applicable service bulletin or UEFI or adapter firmware update that applies to this error. Note: It may be necessary to configure slot to Gen1 or to use special utility software so that adapter firmware can be upgraded.
Page 283 1. Check the log for a separate error related to an associated PCIe device or NVME disk and resolve that error. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
Page 284 1. Check the log for a separate error related to an associated PCIe device or NVME disk and resolve that error. 2. Check the Lenovo Support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error.
Page 285 3. Update UEFI firmware to the latest version. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
Page 286 1. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error. 2. Reseat the affected DIMM (Note: The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM population that could be related to this problem.) 3.
Page 287 User Action: Complete the following steps: 1. Reseat affected DIMM. 2. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this memory error. 3. Swap the DIMM to another known good location. 4. If the problem persists, collect Service Data logs and contact Lenovo Support.
Page 288 2. Boot to F1 setup and enable the DIMM. Reboot the system. 3. Update UEFI firmware to the latest version. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
Page 289 2. Boot to F1 setup and re-enable the DIMM. Reboot the system. 3. Update UEFI firmware to the latest version. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
Page 290 1. Check Lenovo Support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. Power off the system and remove A/C power. 3. Restore A/C power and power on the system. 4. Determine if there have been recent changes to the hardware, firmware or operating system. Reverse them if possible.
Page 291 Severity: Error User Action: Complete the following steps: 1. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. 2. Reflash UEFI image. 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem.
Page 292 4. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable. 5. Save customer's UEFI configurations, then remove and re-install CMOS battery for 30 seconds to clear CMOS contents. If it boots successfully, then restore system settings.
Page 293 2. If the error recurs TPM related features will not work. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. Note: The solution for this error may involve a system board replacement. If TPM encryption has been enabled, back up TPM Encryption Recovery Key.
Page 294 ThinkSystem SR850P Types 7D2F, 7D2G, 7D2H > Hardware replacement procedures > motherboard replacement>Enable TPM/TCM>Set the TPM version. 4. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4046I: TPM Firmware will be updated from TPM1.2 to TPM2.0.
Page 295 User Action: Complete the following steps: 1. Reboot the system. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4052G: TPM_POLICY is not locked Severity: Warning User Action: Complete the following steps: 1. Reboot the system.
Page 296 1. If a CPU has been replaced with a new one, roll back the original CPU and reboot the system. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4074G: Platform secure boot fuse is enabled but CPU 2 unfused.
Page 297 1. If a CPU has been replaced with a new one, roll back the original CPU and reboot the system. 2. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFPU4076G: Platform secure boot fuse is disabled but CPU 1 fused.
Page 298 1. AC cycle the system. 2. Make sure XCC and UEFI FW are operating with same compatible level. 3. Check Lenovo Support site for an applicable service bulletin or firmware update that applies to this error. 4. Reflash XCC Firmware.
Page 299 1. Review XCC logs for communication errors and resolve. 2. AC cycle the system. 3. If the problem persists, collect Service Data logs and contact Lenovo Support. • FQXSFSR0003G: The number of boot attempts has been exceeded. No bootable device found.
Page 300 ThinkSystem SR645 Messages and Codes Reference...
Page 301: Chapter 4. Xclarity Provisioning Manager Events
Informational FQXPMCL0010I Export bmc settings successfully. Informational FQXPMCL0011I Import bmc settings successfully. Informational FQXPMEM0002I LXPM firmware image found. Starting LXPM Informational FQXPMEM0003I LXPM has exited. Control returned to UEFI Informational FQXPMEM0004I Launching diagnostic program Informational © Copyright Lenovo 2020, 2024...
Page 302 Table 4. Events organized by severity (continued) Message String Severity Event ID FQXPMEM0005I boot diagnostic program success Informational FQXPMER0002I Clearing RAID configuration and internal storage Informational FQXPMER0003I RAID configuration cleared successfully Informational FQXPMER0004I Internal storage drives erased successfully Informational FQXPMER0005I All system logs cleared successfully Informational FQXPMER0006I...
Page 303 Table 4. Events organized by severity (continued) Message String Severity Event ID FQXPMOS0003K Failed to copy Windows boot files to target Warning FQXPMOS0004K BMC Communication Failed: EMMC2USB Mount Failure. Warning FQXPMOS0005K BMC communication failed: DRIVER Mount Failure. Warning FQXPMOS0006K BMC communication succeeded. Volume Name MISMATCHED. Warning FQXPMOS0007K Failed to read License RTF file.
Page 304: List Of Xclarity Provisioning Manager Events
FQXPMUP0208M Failed to execute reboot BMC command List of XClarity Provisioning Manager events This section lists all messages that can be sent from the Lenovo XClarity Provisioning Manager. • FQXPMCL0001K: Bootx64.efi is not found. Failed to Boot OS. Severity: Warning User Action: 1.
Page 305 3. Reboot system and retry OS booting. 4. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 5.
Page 306 • FQXPMCL0006K: Failed to export raid config. Severity: Warning User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. Ensure the state of the RAID adapter and disk drives are normal.
Page 307 6. Reboot the machine and retry the import of the RAID configuration. 7. If the problem persists, contact technical support. • FQXPMCL0008I: Export uefi settings successfully. Severity: Info User Action: Information only; no action is required. • FQXPMCL0008K: Failed to export uefi settings. Severity: Warning User Action: 1.
Page 308 3. Retry the export of BMC setting. 4. If the problem persists, contact technical support. • FQXPMCL0011I: Import bmc settings successfully. Severity: Info User Action: Information only; no action is required. • FQXPMCL0011K: Failed import bmc settings. Severity: Warning User Action: 1.
Page 309 Information only; no action is required. • FQXPMEM0005I: boot diagnostic program success Severity: Info User Action: Information only; no action is required. • FQXPMEM0006M: Unable to locate diagnostic firmware image Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2.
Page 310 Severity: Error User Action: 1. Restart the system and retry the operation again. 2. If the problem persists, contact technical support. • FQXPMER0003I: RAID configuration cleared successfully Severity: Info User Action: Information only; no action is required. • FQXPMER0003M: Failed to erase internal storage drives Severity: Error User Action: 1.
Page 311 3. If the problem persists, contact technical support. • FQXPMER0006I: UEFI factory default settings loaded successfully Severity: Info User Action: Information only; no action is required. • FQXPMER0006M: Failed to load XCC factory default settings Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2.
Page 312 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 5. If the problem persists, contact technical support. • FQXPMOS0002K: Failed to read Deployment Manager Signature from USB. Severity: Warning User Action: 1.
Page 313 User Action: 1. Ensure proper operation of the virtual USB connection. 2. Restart BMC via supported method and reboot the system. 3. Reflash BMC firmware. 4. Retry OS deployment. 5. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.
Page 314 • FQXPMOS0009K: Current System Boot Mode is Legacy. LXPM OS installation only support UEFI Mode. Severity: Warning User Action: 1. Change boot mode to UEFI mode 2. Retry OS deployment. • FQXPMOS0028I: [arg1] OS installed Severity: Info User Action: Information only; no action is required. •...
Page 315 User Action: 1. Remove A/C from the server and reseat all drives, backplanes, RAID adapters, expanders (if any), and cables. 2. Ensure device firmware is at the latest level. 3. Retry the test. 4. If the problem persists, contact technical support. •...
Page 316 Severity: Error User Action: 1. Do one of the following: – If the affected drive(s) are detected by the system, update the disk drive firmware and reboot the server. – If the affected drive(s) are not detected by the system or failing to respond: a.
Page 317 User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. If the problem persists, contact technical support. • FQXPMSR0011K: Failed to change disk drives' state.
Page 318 3. Verify proper physical connection of the disk drive, SAS expander (if applicable)and RAID adapter. 4. Reboot the machine and retry to remove the existing virtual disk. 5. If the problem persists, contact technical support. • FQXPMSR0032I: Removed existing virtual disk successfully. Severity: Info User Action: Information only;...
Page 319 Severity: Warning User Action: 1. Restart BMC via supported method and reboot the system. 2. Reflash BMC firmware. 3. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.
Page 320 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
Page 321 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 6. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
Page 322 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
Page 323 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, contact technical support. • FQXPMVD0001H: Failed to get VPD data. Severity: Warning User Action: 1.
Page 324 ThinkSystem SR645 Messages and Codes Reference...
Page 325: Appendix A. Getting Help And Technical Assistance
Lenovo's preferred service provider for ThinkSystem. Tech Tips Lenovo continually updates the support website with the latest tips and techniques that you can use to solve issues that your server might encounter. These Tech Tips (also called retain tips or service bulletins) provide procedures to work around issues or solve problems related to the operation of your server.
Page 326: Before You Call
Gathering information needed to call Support If you require warranty service for your Lenovo product, the service technicians will be able to assist you more efficiently if you prepare the appropriate information before you call. You can also go to http:// datacentersupport.lenovo.com/warrantylookup...
Page 327: Collecting Service Data
Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support, you might need collect service data that can be used for further analysis. Service data includes information such as event logs and hardware inventory.
Page 328 ThinkSystem SR645 Messages and Codes Reference...
Page 329: Index
Index Lenovo XClarity Controller error messages collecting service data Lenovo XClarity Controller events creating a personalized support web page custom support web page security advisories service and support error codes and messages before you call Lenovo XClarity Controller UEFI 269, 297...
Page 330 ThinkSystem SR645 Messages and Codes Reference...

This manual is also suitable for:

Thinksystem sr645 7d2y

Lenovo 7D2X Message Reference

Quick Links

Need help?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Lenovo 7D2X

Summary of Contents for Lenovo 7D2X

This manual is also suitable for:

Table of Contents