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Summary of Contents for Motorola DOT21
- Page 1 DOT21 DIGITAL CORDLESS TELEPHONE WITH ANSWERING MACHINE For: DOT211, DOT212, DOT213 AND DOT214 Warning: Charge the handset for 16 hours before use.
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Page 2: Safety Information
Safety information Important This equipment is not designed to make emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in Europe. Important safety instructions Follow these safety precautions when using your phone to reduce the risk of fire, electric shock, and injury to persons or property:... -
Page 3: Battery Safety Instructions
Installation Guidelines • Read and understand all instructions and save them for future reference. • Follow all warnings and instructions marked on the product. • Do not install this product near a bath tub, sink, or shower. • Operate this phone using only the power source that is indicated on the marking label. -
Page 4: Need Help
Alternative arrangements should be made for access to emergency services. Need help? If you have any problems setting up or using your DOT21, please contact Customer Services at support@motorolavoice.com Alternatively, you may find the answer in the ‘Help’ section at the back of this guide. - Page 5 Telephone line cord • Quick start guide • User manual (electronic copy) If you have purchased a DOT21 multiple pack you will also have the following additional items: • DOT21 Cordless handset & charger • 2 x rechargeable Ni-MH battery cells •...
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Page 6: Table Of Contents
Getting started ..............9 Getting to know your phone ........13 Using the phone ..............18 Switch the handset on / off .................18 Calls ........................18 3.2.1 Make a call ..................18 3.2.2 Preparatory dialling .................18 3.2.3 End a call .....................18 3.2.4 Receive a call ..................18 Adjust the earpiece volume .................18 Mute ........................18 Intercom .......................19... - Page 7 Caller ID and the Calls list ........... 26 Caller ID ......................26 Calls list .......................26 6.2.1 View the Calls list ................26 6.2.2 Dial a number in the Calls list .............27 6.2.3 Copy a Calls list number to the phonebook ......27 6.2.4 Delete an entry ................27 6.2.5 Delete the entire Calls list ............27...
- Page 8 11. Help ..................38 12. Technical Specifications ..........40 13. General information ............41...
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Page 9: Getting Started
Getting started Location Important Do not place your phone in the bathroom or other humid areas. Place your phone base within reach of the AC power outlet and telephone wall socket. The socket-outlet should be installed near the equipment and should be easily accessible. -
Page 10: Connecting The Base
Connecting the base Plug the telephone line cord into the socket marked on the rear of the base. 2. Plug the power adaptor into the socket marked on the rear of the base and plug the other end into the wall socket. Switch on the power supply. - Page 11 Important Warning! Use only the approved rechargeable Ni-MH battery cells (2 x AAA Ni-MH 550mAh rechargeable batteries) supplied with your DOT21. Battery low warning flashes on the display and you hear a warning beep every minute during a call, you will need to recharge the handset before you can use it again.
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Page 12: Date And Time
4. Enter the date using the keypad (e.g. 12--08--2024 for 12th of August 2024) and press to confirm. 5. Enter the time using the keypad (HH:MM) e.g. 06:30. 6. Press to confirm. Your DOT21 is now ready for use. Getting started... -
Page 13: Getting To Know Your Phone
Getting to know your phone Overview of your handset A Earpiece B Display See page 6 for an overview of display icons. C Menu / OK Press to open the menu. Press to select menu options and to confirm a displayed option. D Contact list Press to open the phonebook entries. - Page 14 Make or answer a call. Press to switch hands-free on or off during a call. G * / Intercom / Switch from pulse to tone Make internal calls and transfer calls to other DOT21 handsets registered to the base. Dial a *.
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Page 15: Handset Lcd Display
Handset LCD Display Battery status Scrolls when charging Indicates signal strength. Flashes when handset is not registered to the base. Flashes to indicate a missed call. Steady when making an outgoing call. Flashes to indicate an incoming or internal call. Indicates an incoming call when viewing the calls list. -
Page 16: Overview Of The Base
In standby mode, press to ring the handset(s). Press and hold to enter registration mode when registering handsets. Navigating the menus Your DOT21 has an easy-to-use menu system. Each menu has a list of options, which you can see on the menu map on the following page. - Page 17 Menu map Advanced set Phonebook Call list type View Auto prefix Add new Edit Detect digit • Delete Recall time Delete all Dial mode Call block Auto clock Anonymous call Register Block list Deregister Clock/Alarm Reset Date & time Answ. machine Set alarm Play Personal set...
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Page 18: Using The Phone
Using the phone Note The handset will automatically time the duration of all external calls. The call timer will display after the first 10 seconds of the call. When the call ends, the total duration of the talk time stays on the display for 3 seconds. Switch the handset on / off Press and hold to switch the handset on or off. -
Page 19: Intercom
Intercom 3.5.1 Make an internal call If you have more than one handset registered to the base, you can make internal calls between two handsets. flashes and the handset number that is being called is displayed. If only 2 handsets are registered to the base, press and hold and the other handset rings automatically. -
Page 20: Hands-Free
Hands-free To talk to the caller without holding the handset and for other people in the room to listen to the conversation over the loudspeaker, simply use the hands-free function. 3.6.1 Make a hands-free call Press twice, then dial the number. is displayed and the call can be heard over the handset loudspeaker. -
Page 21: Delete An Entry
3.7.3 Delete an entry Press to open the redial list. 2. Scroll to the entry you want. 3. Press , scroll to Delete. 4. Press , the display shows Confirm?. 5. Press to confirm or to cancel. 3.7.4 Delete the entire redial list Press to open the redial list. -
Page 22: Phonebook
Phonebook You can store up to 100 names and numbers in the phonebook. Names can be up to 15 characters long and numbers up to 24 digits. Store a name and number If your phone is connected to a switchboard, you may need to enter a pause in a stored number. -
Page 23: Edit A Name And Number
Edit a name and number . The display shows Phonebook. Press 2. Press . Scroll Edit and press 3. Scroll to the entry you want to edit, or search alphabetically and press . The existing name is displayed. 4. Press to delete the name if required, then enter the new name and press . -
Page 24: Call Block
Call block You can set the phone so that when certain phone numbers call the phone does not ring. For this feature to work, you must subscribe to Caller ID Service from your network operator. A subscription fee may be payable. You can access the call block menu by pressing in standby mode or through the handset menu. -
Page 25: Add A Number To The Call Block List
5.2.3 Add a number to the call block list Press , scroll Call block. Block list. 2. Press , scroll 3. Press , scroll Block number. 4. Press , scroll new, press new. 5. Enter the number and press to save. The display shows 6. -
Page 26: Caller Id And The Calls List
Caller ID and the Calls list Important To use Caller ID, you must first subscribe to the service from your network provider. A subscription fee may be payable. To ensure that the caller’s name is displayed, make sure you have stored the full telephone number, including the area code in the phonebook. -
Page 27: Dial A Number In The Calls List
6.2.2 Dial a number in the Calls list Press to open the Calls list. 2. Scroll to the entry you want. 3. Press to dial the displayed entry. 6.2.3 Copy a Calls list number to the phonebook Press to open the Calls list. 2. -
Page 28: Clock & Alarm
Clock & alarm Set the date and time to Clock/Alarm. Press , scroll 2. Press . The display shows Date & time. Press 3. Enter the date (e.g. 12--08--2024 for 12th of August 2024) and press 4. Enter the time (HH:MM) e.g. 06:30. 5. -
Page 29: Personal Settings
Personal settings Handset tones 8.1.1 Handset ringer volume The handset ring volume can be set to different volume levels. Choose from 5 volume levels or Off. Personal set. Press , scroll 2. Press . The display shows Handset tone. Ring volume, press 3. -
Page 30: Docking Tone On Or Off
Handset name If you are using more than one handset with your DOT21 base, you can set a personalized name for each handset to easily distinguish between them. A name can be up to 13 characters long. -
Page 31: Auto Answer
Auto answer Your phone is set to answer calls by lifting the handset off the base or charger. You can switch this feature off so that calls can only be answered by pressing Press , scroll Personal set. 2. Press , scroll Auto answer and press... -
Page 32: Advanced Settings
Advanced settings Call list type You can set the call list to show All calls Missed calls only. If All calls selected, press key in idle and you can view all calls lists. If Missed calls selected, press key in idle and you can view missed calls only. Advanced set Press , scroll... -
Page 33: Switch Auto Clock On / Off
Register an additional handset You can register up to 4 handsets to your DOT21 base to extend your phone system without having to install extension sockets for each new phone. If you have purchased a DOT21 multiple pack, all additional handsets come pre-registered to the base. -
Page 34: Deregister A Handset
Deregister a handset Use one handset to deregister another. You cannot deregister the handset that you are using. Advanced set. Press , scroll to Deregister. 2. Press , scroll 3. Press . Enter the 4 digit PIN code (default = 0000). 4. -
Page 35: Using Your Answering Machine
Using your answering machine The phone can digitally record up to 12 minutes of messages. The answering machine can be operated from the handset or remotely from any other DTMF telephone (see page 36). 10.1 Switch the answering machine on / off Answ. -
Page 36: 10.4.3 Record, Play Or Delete Your Own Announcement
10.4.3 Record, play or delete your own announcement Answ. machine Press , scroll and press Announcment 2. Scroll and press 3. Press to select either Answer only Record also and press 4. Scroll to select either Play, Record Use default and press If you select Play, the current announcement will play back. -
Page 37: Remote Access On/Off And Change Remote Pin
10.7 Remote access on/off and change remote PIN Press , scroll Answ. machine and press 2. Scroll Remote access and press 3. Scroll to select Activate, Deactivate Change PIN. 4. Press to confirm. Change PIN, enter the old PIN and press If you choose 5. -
Page 38: No Dial Tone
Help No dial tone. • Use only the supplied telephone line cord. • Make sure that the telephone line cord is properly connected. • Make sure that the power plug is securely connected and switched on. • Make sure that the batteries are correctly inserted and fully charged. Use only the approved rechargeable batteries supplied. - Page 39 Cannot register a handset to the base. • You can register up to a maximum of 4 handsets to a DOT21 base. You must deregister a handset in order to register a new one. • Make sure that you have entered the correct PIN code (default = 0000).
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Page 40: Technical Specifications
Technical Specifications RF Frequency Bands 1920MHz to 1930MHz (USA and Canada) 1910MHz to 1930MHz (Latin America) 1880MHz to 1900MHz (Europe and UK) RF Transmission Power < 24dBm for Europe and UK RF Channels 5 channels for USA and Canada 10 channels for Europe and UK Power Supply for Base DC 6.0V, 0.4A Base Adaptor Power Rating... -
Page 41: General Information
(“MZGW”) What Does this Warranty Cover? Subject to the exclusions contained below, MZGW warrants that this Motorola branded product (“Product”) or certified accessory (“Accessory”) sold for use with this product that it manufactured to be free from defects in materials and workmanship under normal consumer usage for the period outlined below. - Page 42 PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OF IMPLIED. IN NO EVENT SHALL MOTOROLA OR MZGW BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING...
- Page 43 (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola or MZGW are excluded from coverage.
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Page 44: Technical Information
Your DOT21 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring. With different telephone types, there is no guarantee of ringing, even when the REN is less than 4. -
Page 45: Fcc, Acta And Ic Regulations
FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. -
Page 46: Fcc Part 68 And Acta
FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). This Product Complies With 47CFR PART 68. The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. - Page 47 FCC Exposure to Radio Frequency (RF) Signals For Handset This is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population.
- Page 48 ISEDC Specific Absorption Rate (SAR) information For Handset SAR tests are conducted using standard operating positions accepted by the ISEDC with device transmitting at its highest certified power level in all tested frequency bands, although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value.
- Page 49 California Energy Commission(CEC)/Canada Battery Charger(NRCAN) Battery Charging Testing It is not necessary to activate testing mode during normal usage, unless you want to charge the battery only and disable all telephone functions. To activate the battery charge testing mode: Ensure handset and base are powered and in range. , and enter *2201 to enter Test Mode.
- Page 50 Contact email address: support@motorolavoice.com Manufactured, distributed or sold by Meizhou Guo Wei Electronics Co. LTD., official licensee for this product. MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. and are used under license. All other trademarks are the property of their respective owners.
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