Nuface TRINITY+ Manual

GETTING TO KNOW YOUR DEVICE

1. Spheres (Electrodes)
2. Magnetic – Facial Trainer Attachment
3. Microcurrent Intensity Booster
4. Treatment Level Indicator
5. Dual Function Power Button: ON/OFF + Intensity Control Up/Down
6. NuFACE Microcurrent Activator
7. Charging Cradle
8. Power Adapter (Not Shown)

INTENDED USE

The NuFACE Trinity+ device is intended for facial and neck stimulation and is indicated for over-the-counter cosmetic use.

IMPORTANT INFORMATION

• Use the Trinity+ device only as described within this User Manual.
• The risks and dangers of using the Trinity+ device in any way that does not follow this User Manual are unknown.
• Your Trinity+ device has two unique serial numbers. The serial number for the main body is located under the magnetic attachment. The serial number for the charging cradle is located on the flat underside of the cradle.
• Register your new device atwww.NuFACE.com.

CONTRAINDICATIONS FOR USE

• DO NOT use this device if you have a history of epilepsy or seizures.
• DO NOT use if you have had recent surgery or other surgical procedures.
• DO NOT use if you have any active cancer or over any suspicious or cancerous lesion.
• DO NOT use if you are pregnant. The safety of electrical stimulation during pregnancy has not been established.
• DO NOT use if you have an electronic implanted device such as a defibrillator, neurostimulator, pacemaker, or ECG Monitor.
• If you use a body-worn medical device, such as an insulin pump, consult your healthcare provider.
• DO NOT use on infants and children under the age of 18.
• Consult your healthcare provider if any of the contraindications above apply to you.

• If you are under the care of a physician, consult your physician before using this device.
• This device is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
• Apply stimulation only to normal, intact, clean healthy skin.DO NOT use over swollen, infected, or inflamed areas or skin eruptions (e.g., phlebitis, thrombophlebitis, broken capillaries, varicose veins, etc.
• The product mayNOT be safe for use on the neck in individuals with a known history of carotid artery disease, stroke, or transient ischemic attack (TIA), carotid stenosis, unstable blood pressure, easy fainting, thyroid disease, or prior surgical procedures in the neck area.
• DO NOT operate the Trinity+ device near electronic monitoring equipment (e.g., heart monitors, heart tracing or in close proximity (e.g. 1m or just over 3 feet) to shortwave, microwave, or electromagnetic therapy equipment as it may cause the medical equipment to malfunction. Such equipment may produce instability in Trinity+ device output and cause burns at the stimulation site.

• DO NOT disassemble the device as this may cause damage, malfunction, electrical shock, fire, or injury.
• Keep the device and related electrical accessories away from direct contact with water (including baths, showers, and sinks).
• DO NOT use across your chest as the introduction of electrical current into the chest may cause rhythmic disturbances to your heart, which could be lethal.
• Avoid applying excessive pressure when using the device on the anterior (front area) of the neck.
• DO NOT use over the midline of the neck. Care should be taken to minimize treatment directly over the midline of the neck, specifically avoiding the thyroid (see illustration).
  
• Keep the device out of the reach of children and pets.
• DO NOT drop or insert any object(s) into openings within the device.

Consult your healthcare provider before using this device:

• If you have any pre-existing or potential health conditions that may be impacted by use of the device.
• If you have painful areas.
• If you suspect or have a neuromuscular disorder.
• If you have a spinal cord injury.

• If you have any underlying skin conditions.
• If you have undiagnosed or known pain syndromes.
• If you have a tendency to bleed excessively following an injury.
• If you experience constant headaches and/or painful sensations.
• If you have suspected or diagnosed heart disease.

DO NOT apply stimulation or use the device:

• When there is a tendency to bleed excessively following acute injury or breaks in bones.
• When the device is on the charging cradle.
• On the eye area (circular muscle within the orbital rim).
• On the temples, the breast or groin area.
• Over painful areas of your skin or in areas that lack normal sensation.
• While bathing or showering.
• At extreme temperatures.
• If you suspect the device is damaged or not functioning properly.
• While driving or operating machinery.

Discontinue use of the device and contact your healthcare provider if you experience any of the following:

• Persistent pain or discomfort.
• Discomfort or any difficulty breathing or swallowing.
• Negative or harmful reaction(s) or injury.
• Symptoms of hypertension (dizziness or lightheadedness).
• Constant headaches and/or painful sensations.
• Skin irritation or burning.
• Unpleasant sensations on skin during use.
• Consistent flashing lights when without the use of your device.

If you experience any negative reactions while using this device, stop use of the device immediately and contact your healthcare provider.

PRECAUTIONS

• The NuFACE Trinity+ device is designed for cosmetic use only.
• The device and attachments should be operated, transported, and stored in the manner specified in this manual.
• Failure to use and maintain the device and corresponding attachments in accordance with the instructions outlined in this manual will void the warranty and may result in product damage or physical injury.
• The long-term effects of transcutaneous electrical stimulators are unknown.
• Apply stimulation only to normal, intact, clean, healthy skin.
• Avoid applying excessive pressure when using the device.
• Skin irritation or hypersensitivity may occur due to the electrical stimulation and / or use of the NuFACE® Microcurrent Activator.
• A microcurrent sensation may occur while using the device. Using a lower intensity and/or additional activator may be needed to reduce the sensation.
• Skin may become dry during treatment in which Microcurrent Activator may need to be reapplied.
• A perception of flashing lights may occur if device is used near or around the eye region.
• DO NOT use the device if you see any signs of damage or leaks from the device.
• DO NOT remove the battery of the device.
• DO NOT store or leave the Trinity+ device under the sun or on a hot surface.
• Follow all local regulations and waste management guidelines for safely disposing devices containing batteries.
• Only use the external power supply (marked NuFACE) provided with the Trinity+ Device with the following specifications: 5VAC 1A. The use of accessories, transducers, and cables other than those sold by NuFACE may result in increased emissions, decreased immunity of the system, or injury.
• Always position the power adapter so it is accessible in case it needs to be disconnected from the wall outlet.
• Children should be supervised to ensure that they do not play with the device.

The NuFACE Trinity+ Device is intended for cosmetic use on the face and neck as described. Any consequence resulting from misuse, application to other parts of the body or face, connection to improper voltage sources, dirty spheres, expired or non-NuFACE conductive alternative, or any other improper application is neither the responsibility of NuFACE nor its affiliates.

The NuFACE® Trinity+ has been designed to provide freedom from unacceptable risk when used under normal conditions and reasonably foreseeable hazards. In the event of complete loss of treatment function, the Trinity+ does not pose a risk to the user.

NUFACE MICROCURRENT ACTIVATOR

The essential first step to your microcurrent treatment to ensure optimal results.

• Always apply a mask-like layer of the NuFACE Microcurrent Activator in sections as you treat with the Trinity+ device.
• Refer to packaging for use by date.

TREATMENT AREAS AND TECHNIQUE

The instructions below are designed to provide users with the most effective results when followed correctly.

TREATMENT

• The Trinity+ device is designed to stimulate large surface areas of the face and neck, such as the jawline, cheekbones, and forehead. Avoid using the device directly over the midline of the neck.

TECHNIQUE

• Using light to medium pressure, lift one side of the face and neck at a time using a gliding motion.

Always ensure that both spheres are in contact with the skin during treatment.

• Refer to your Quick Start Guide for basic glides treatment for the neck, cheeks, and forehead.
• For more advanced treatment options and holds, download the NuFACE App, or visit our website at www.NuFACE.com.

BEFORE USING YOUR NEW DEVICE

Follow these important steps before using your new device:

1. CHARGE YOUR DEVICE
   
   Charge your Trinity+ device for ten (10) hours before the first use or until all three (3) LED indicator lights are lit solid.

• Remove your Trinity+ device, charging cradle, and external power adapter from the box.
• Connect the external power adapter to the charging cradle and plug the adapter into the wall outlet, keeping it away from any source of water.
• Place your Trinity+ device on the charging cradle.
• The lights will increasingly illuminate, indicating that your device is charging.
• Your device isfully charged when all the all the lights stay illuminated.

The Trinity+ device will NOT turn on when it is charging.

2. TEST YOUR SENSITIVITY
   
   Test your skin to make sure you are not sensitive to the NuFACE Microcurrent Activator.

• Rub a small amount of Microcurrent Activator on your forearm and leave for15-30 minutes before washing it off.
• If an allergic reaction (rash, redness, etc.) develops, immediately contact NuFACE for recommendations on alternative NuFACE formulas.DO NOT continue application of the Microcurrent Activator with the Trinity+ device until a resolution such as an alternate Microcurrent Activator has been identified.

HOW TO USE YOUR TRINITY+ DEVICE

Get ready to Tone, Lift, and Contour.
The instructions below are designed to provide the most effective results when followed correctly.

1. CLEANSE YOUR FACE

• Cleanse your face and neck with an oil-free cleanser. Men should shave before treatment — facial hair can interfere with the conductivity of the spheres.
  Note: Any cream, lotion, self-tanner, and/or oil-based products on the skin can block the microcurrent.

2. APPLY ACTIVATOR
   
   Always apply a NuFACE Microcurrent Activator when using your Trinity+ device.

• Apply a mask-like layer of the NuFACE Microcurrent Activator section-by-section as you treat.
• Reapply activator if skin becomes dry during treatment in order to continue safely using device.

3. PREPARE YOUR DEVICE

• Remove your device from the charging cradle and turn it ON by pressing the ON/OFF button.
• An ascending audible beep is emitted, the energizing hum will begin, and the lights will illuminate indicating that your device is ON.
• Adjust the intensity level to your comfort by pressing the ON/OFF button on the front of your device.
• As you increase or decrease intensity, an audible beep is emitted, and the number of illuminated lights will change.

The Trinity+ device will NOT turn on if the attachment is not securely in place.

TRINITY+ DEVICE INDICATORS

INTENSITY LEVEL	INDICATOR LIGHT
Minimum Intensity	First Light Illuminated
Medium Intensity	First & Second Light Illuminated
Maximum Intensity	All (three) 3 Lights Illuminated
DEVICE AUDIBLE SOUND	DEVICE INDICATION
Ascending Beeps & Hums	Powered ON
Descending Beeps	Powered OFF
Single Beep	Intensity Adjusted
Dual-Tone Beep	End of Glide Interval (Tone occurs only during treatment)
Low-Tone Beep	Battery Needs To Be Charged (Tone occurs only during treatment)
PRO TIP During treatment, give stubborn areas an extra boost of NuFACE microcurrent energy by turning ON the Boost button. The energizing hum will increase, indicating that the boost is ON. Boost will be active for 30 seconds or until the button is pressed again, whichever comes first.

4. BEGIN TREATMENT
   You can also refer to your Quick Start guide for basic glides treatment for the neck, cheeks, and forehead.

• Place the Trinity+ device in direct contact with the treatment area.
• Always keep both spheres in contact with the skin during treatment to keep microcurrent flowing.
• Using light to medium pressure, begin treatment.
• The device emits a dual tone beep every seven (7) seconds to indicate when to move to the next treatment area.

If you feel the electrical current and / or experience a tingling sensation on your skin, do the following:

• Add more NuFACE Microcurrent Activator to the area you are treating. The device will NOT contract the muscles when used as instructed.
• Lower the intensity on the device. Lowering the intensity may also reduce or eliminate this sensation.

5. FINISH TREATMENT

• After treatment is complete, massage remaining NuFACE Microcurrent Activator into skin.
• Turn OFF the Trinity+ device after treatment.
• A descending audible beep is emitted notifying you that your device is turning OFF.

The Trinity+ device will automatically shut off after 20 minutes of use.

Go to the section 'CARING FOR YOUR TRINITY+ DEVICE' for instructions on cleaning and maintaining your device.

TREATMENT FREQUENCY

• Use 5 minutes a day.
• For the first 60 days, use 5 days per week.
• After 60 days, use 2-3 times per week for maintenance.
• Allow 24 hours between treatment sessions.

For more advanced treatment options and holds, download the NuFACE App, or visit our website at www.NuFACE.com.

RESULTS

Results may vary based on skin type and skin condition. Best results are achieved with regular use.

NUFACE APP

Download the NuFACE APP for additional how-to instructions, and customized treatment options.

• You can download it from the App store or the Google Play Store.
• To pair your device, in the App, click on'Add Device' and follow the on-screen instructions to connect.
• The NuFACE app is available in many countries around the world.

CARING FOR YOUR TRINITY+ DEVICE

Cleaning:

• Slightly dampen a soft, lint-free cloth with water or rubbing alcohol to clean your device after every treatment.
• DO NOT submerge your device in water at any time.

Charging:

• Before first use, charge your Trinity+ device forten (10) hours or until all 3 LEDs are lit solid.
• The Trinity+ device willNOT turn on when it is charging.
• For continued optimal battery life, it is recommended to charge your Trinity+ device at least once a week.
• A fully charged device should last for approximately 2 weeks of use based on daily usage of 5 minutes.
• Keep the product out of the reach of children when charging.
• Keep the product away from high temperature, open flame and water sources when charging to prevent short circuiting or damaging the battery.
• Plug the charger into a wall outlet away from water, and within a location that can be accessed and disconnected easily.

Battery:
For ideal battery life, we recommend charging your Trinity+ device when the low battery indicator (1 LED light only) is displayed on your device.

Check Battery / Light Indicators:
To check your device battery level, hold the power button down on your device for one (1) second. The battery level will be illuminated through the three (3) LEDs:

LED LIGHT INDICATOR		BATTERY POWER
NO LED Lights		No Battery Power A full charge cycle of eight (8) hours is recommended before use.
1 LED Flashing		Critical Battery. Not enough charge to start a treatment.
1 LED		Low Battery
2 LEDs		Medium Battery
3 LEDs		Full Battery

Power Adapter:

• Only use the power adapter (marked NuFACE) provided with the Trinity+ device containing voltage 5VAC 1A.
• Connect the power adapter in a location that can be easily accessed and disconnected from the outlet.
• If your power adapter is damaged or missing, visit www.NuFACE.com to purchase a replacement.

Storage:
The Trinity+ device is intended to be stored and used at room temperature. Use caution prior to using the device if it has been stored or not used for an extended period of time. Inspect the device and do not use it if there are any signs of internal battery leaks.

Disposal:

If disposing the device, do not put into a fire. Dispose of the device and its batteries per local regulations.

TROUBLESHOOTING

Device Not Turning On:

1. Check to see if your Trinity+ device is fully charged.

• If the device does not turn ON, the battery may be drained.
• A full charge cycle often (10) hours may be required for the device.
• For additional information go to the "BATTERY" section in this user guide.

2. Check to see if the attachment is completely secured to the Trinity+ device and fits securely
   
   The Trinity+ device will NOT turn on if the attachment is not securely in place.

Resetting Your Device:

• To reset your device back to factory settings, place the Trinity+ device in the charging cradle.
• Hold down the power button for 10 seconds.
• The 1st and 3rd LEDs will blink three (3) times.
• Once the LEDs stop blinking you may start using your Trinity+ device.

With a factory reset, you will need to redo your Bluetooth® pairing and settings.

DO NOT attempt to troubleshoot by disassembling the product as this will void the warranty and may cause injury.

CUSTOMER SUPPORT

If you are still experiencing issues with your device, contact NuFACE Client Services at info@nuface.com or call 888-360-9171 (US Only) between 8am PST to 5pm PST.

WARRANTY

NuFACE® warrants that all NuFACE® Trinity+ devices and attachments are free from manufacture defects in materials and workmanship for a period of two (2) years from the date of your original purchase.

For Devices Purchased in the US: For more information about your warranty or to initiate a warranty claim and receive a return authorization number, contact our Client Services Team via our website at www.NuFace.com or by calling 888-360-9171. Must show receipt from an authorized seller as proof of purchase.

For Devices Purchased Outside of the US, International Returns, and International Warranties: For all product purchased outside of the United States, warranty and returns are per your place of purchase—spa, retailer, or distributor. Please consult your receipt or place of purchase for their return and warranty policy.

TECHNICAL INFORMATION

The NuFACE® Trinity+ complies with the requirements of IEC 60601-1-2:2014 (EMC Collateral Standard) including the E-field susceptibility requirements at 10 volts per meter, at frequencies from 80 MHz to 2.7 GHz. However, even at this level of device immunity, certain transmitting devices (cellular phones, two-way radios, cordless phones, paging transmitters, RFID devices, etc.) emit radio frequencies that could interrupt Trinity+ operation if operated in a range too close to the device. Users should be aware of possible radio frequency interference if portable devices are operated in close proximity to the Trinity+. It is recommended that transmitting devices such as cellular phones, two-way radios, cordless phones, etc. not be located within 10 feet / 3m of the Trinity+ during treatment. In addition, it is recommended that such transmitting devices not be located within 10 feet / 3m of the Trinity+ during Bluetooth® wireless communication with the NuFACE App, other than the cellular phone being used to communicate with the Trinity+. The NuFACE® Trinity+ complies with the requirements of IEC 60601-1-2:2017 for Radiated and Conducted Emissions in Group 1 Class B.

The NuFACE® Trinity+ complies with the requirements of IEC 60601-1-2:2014 for Harmonic distortion in Harmonic classification A.

The NuFACE® Trinity+ incorporates Bluetooth® low energy communications at 2.4 GHz frequency single-ended RF with -20 to +4 dBm Effective Radiated power.

Max Current: 600uA RMS

Max Unloaded Voltage: 28VDC