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epiphan video Pearl Nano User Manual

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User Guide
Epiphan Pearl Nano
Release 4.19
June 21, 2023
UG128-01
© and ™ 2023, Epiphan Systems, Inc

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Summary of Contents for epiphan video Pearl Nano

  • Page 1 User Guide Epiphan Pearl Nano Release 4.19 June 21, 2023 UG128-01 © and ™ 2023, Epiphan Systems, Inc...
  • Page 2 Warranty All Epiphan Video systems have a 100% return to depot warranty for one year from the date of purchase. Technical support Epiphan’s products are backed by our professional support team. You can reach our team several ways: Email support@epiphan.com...

  • Page 3: Table Of Contents

    Thank you for choosing Epiphan! Start here Release notes Product overview Pearl Nano overview Front and back view of Pearl Nano Monitoring audio About 4K on Pearl devices Pearl Nano AV inputs Pearl Nano Tech specs Pearl Nano Power adapter specifications...
  • Page 4 Configure device info, name, description, and location SD card and SATA M.2 2280 SSD storage Install and format an SD card for the Pearl Mini and Pearl Nano Install and format a SATA M.2 2280 SSD for Pearl Nano Format the SD card...
  • Page 5 MultiViewer system information Select the video output source using the device screen Preview the video output port Disable the video output port Disable or enable audio and output port volume Display and reposition the audio VU meter Rename a video output port Mirror the video output port display Connect external devices Connect an external keyboard...
  • Page 6 View system status using the front screen menu View system information using the Admin panel View network status View 802.1x network connection status View channel status and stream information View the video output port status View AFU and file transfer progress View scheduled CMS events and history Capture What is a channel?
  • Page 7 Connect an RTSP source Connect an SRT stream as an input Preview a video source using the Admin Panel Rename an input port Configure a video input source Add a custom No Signal image Stream What is streaming? Streaming to a CDN, multicasting, and streaming to multiple destinations Directly sharing channel stream URLs with viewers About streaming using SRT Secure streaming...
  • Page 8 Viewing with Session Announcement Protocol (SAP) Streaming to a media player or smart TV Record About recording Pearl Mini and Pearl Nano recording storage information Record a channel Configure recording settings, file size, and type Restart recording to a new file...
  • Page 9 Kaltura settings Set up channel for Kaltura VOD events on Pearl Nano Set up channel and URLs for Kaltura webcasting events Set Kaltura ad hoc event parameters Set the extend Kaltura CMS event interval Change the events schedule refresh interval...

  • Page 10: Thank You For Choosing Epiphan

    Firmware upgrade BIOS update Register your device Support Storage capacity and maintenance Troubleshooting Diagnostic tools Connectivity status results Run diagnostic tests using the Admin panel Run diagnostic tests using the device screen Troubleshooting Quick Reference Remove black bars (matte) from the video Use a specific EDID for the video input port External keyboard shortcuts Limitations and known issues...

  • Page 11: Start Here

    Troubleshooting. This guide assumes that all feature add-ons for Pearl-2 and Pearl Nano are activated. If a documented feature or task is only available when a specific feature add-on is activated, it is indicated by a link to the activation page for...

  • Page 12: Release Notes

    Added option to require user to enter a PIN to user Pearl Nano to factory reset the device. Added option to require user to enter a PIN in order to apply the Default Configuration preset using the Touch and Front screen for Pearl-2, Pearl Mini and Pearl Nanorespectively.
  • Page 13 Release notes Release 4.19.0 Added support to lock the Record and Stream control keys on Pearl Nano's front panel using a PIN. Implemented a fix for an issue that prevented the upload of recorded files to Panopto. This problem is encountered when Pearl is rebooted while in the middle of uploading a recorded file to Panopto.
  • Page 14 Security vulnerability fixes Bug fixes Pearl Nano devices with a serial number starting with GSAB or newer will be unable to downgrade below firmware version 4.17. An error will occur if this is attempted and the firmware upgrade will be blocked Release 4.16 (Pearl Nano only)

  • Page 15: Product Overview

    Product overview Learn about your Pearl device and get familiar with the various connectors and features. Topics include: Pearl Nano overview Front and back view of Pearl Nano Monitoring audio About 4K on Pearl devices Pearl Nano AV inputs Pearl Nano Tech specs...

  • Page 16: Pearl Nano Overview

    Pearl Nano User Guide Pearl Nano overview Pearl Nano overview Pearl Nano is a versatile and easy to use, single channel video recording and streaming hardware encoder that's great for lecture capture, corporate communications, and remote video contribution applications using live SRT feeds.

  • Page 17: Front And Back View Of Pearl Nano

    Network security compliance with 802.1x protocols, passwords, and certificate authentication means an easier setup for IT friendly live streaming over enterprise networks. Pearl Nano is HTTPS enabled for secure administration and control over the LAN, and supports secure live streaming protocols like SRT with AES encryption and RTMPS.
  • Page 18 To power down the unit, disconnect the power adapter from the device. Allows Pearl Nano to be locked to a desk or surface using a laptop Cable lock cable lock.

  • Page 19: Monitoring Audio

    Increasing the volume to 100% may cause you to hear distortion that is not actually present in the audio signal being recorded and streamed. Adjust the volume on Pearl Nano From the Channel view or when one of the video sources is displayed on the front screen, press the up and down arrow keys on the control key interface to adjust the volume.

  • Page 20: About 4K On Pearl Devices

    About 4K on Pearl devices Pearl-2 and Pearl Nano support resolutions from low-res SD to 4K, which means that you can use them to capture DCI 4K (Pearl-2 only) and 4K UHD digital signals. You need the 4K feature add-on to access this feature, Add-ons overview.

  • Page 21: Pearl Nano Av Inputs

    Digital Cinema Initiatives (DCI) 4K, and is the resolution used almost exclusively for cinema- scale film production. It is rare to find this resolution outside of a cinematic context. Pearl-2 and Pearl Nano capable of supporting input and output at either definition with the Feature add-ons.
  • Page 22 Only content that is not HDCP-protected is captured from HDMI and SDI sources. HDCP-protected content may appear as a green screen on Pearl Nano. If you are using DVI2PCIe cards with your Pearl Nano, DVI2PCIe cards do not support audio over HDMI.

  • Page 23: Pearl Nano Tech Specs

    Pearl Nano User Guide Pearl Nano Tech specs Pearl Nano Tech specs The input and output connectors are listed for Pearl Nano. For the most up-to-date product specifications and information, go to www.epiphan.com/pearl-nano. Table 5 Specifications for Pearl Nano (1) 12G SDI...
  • Page 24 Pearl Nano User Guide Pearl Nano Tech specs (1) HDMI (1) USB (1) RTSP (embedded over Ethernet) (1) SRT (embedded over Ethernet) (1) BNC (female) (1) HDMI type A (female) Connectors (1) USB-A (female) (1) RJ-45 (female) Gain control 0 dB to +30 dB...
  • Page 25 Pearl Nano User Guide Pearl Nano Tech specs (1) HDMI 2.0 (port 1) (1) HDMI 2.0a pass-through (port 2) (1) H.264/AVC digital video over Ethernet Signal types (1) RTSP (1) SRT (push) (1) HLS (push) (2) HDMI Connectors (1) RJ-45 (female)
  • Page 26 Pearl Nano User Guide Pearl Nano Tech specs Analog audio output (1) 3.5 mm stereo headphone jack RTSP and SRT audio over Ethernet Audio output Digital audio outputs HLS audio over HTTP/HTTPS HDMI audio (embedded) 2.2 inch screen monitor (built in) resolution:...
  • Page 27 Admin panel Local Admin panel access using an external monitor and a USB mouse or keyboard connected directly to Pearl Nano plus front screen monitor support. Cloud-based platform to remotely manage and control Pearl Nano devices. Start and stop...
  • Page 28 Pearl Nano User Guide Pearl Nano Tech specs https://applicationmarket.crestron.com/epiphan/ Kaltura Content Management Panopto Systems Integrations YuJa Cloud access and Epiphan Edge management Model SYS1588-3012 Input power rating 90 to 240 VAC, 1.5 A , 47 to 63 Hz Output power rating 12 VDC, 2.5 A, 30 W...

  • Page 29: Pearl Nano Power Adapter Specifications

    USB memory device to manually transfer files instead. Requires an Epiphan Edge Pro account. Pearl Nano Power adapter specifications An AC to DC power adapter model SYS1588-3012 comes with your Pearl Nano. Table 6 AC to DC power adapter SYS1588-3012 specifications...

  • Page 30: Optimum System Load

    Pearl Nano User Guide Optimum System Load Optimum System Load While Pearl Nano is powerful, there is a limit to the number of concurrent tasks the onboard CPU can perform efficiently. The number of concurrent tasks depends on many factors, such as:...

  • Page 31: International Character Support

    Disable the video output port (if unused). Stop channel(s) that are streaming or recording. Ensure video sources come in at the right resolution so that Pearl Nano doesn't have to up scale or down scale the video source. International character support You can include certain international characters in the channel name, layout name, video and audio input names, text overlays, and in the name of recorded files.
  • Page 32 1. Turn on your camera or video source and connect the output to the back panel of Pearl device. 2. Connect the Ethernet cable to the Pearl device and to your network. Pearl Nano can power up using the power from the Ethernet cable if your network supports PoE+ power. If you are using PoE+ power with a Pearl Nano, you can skip the next step.

  • Page 33: Next Steps

    Pearl Nano sample recording When you power up Pearl Nano, you can start recording as soon as you connect a video source to one of the video input ports and have a formatted SD card installed. Record the default Auto channel using the Record control key To record the default Auto channel using the control key on the front panel of Pearl Nano, simply press the Record key.
  • Page 34 The SD card uses the EXT4 format and you cannot manually transfer recordings off the SD card directly to iOS or Windows systems. Instead, download your recording using the Admin panel . 1. Open a web browser on the admin computer and go to the IP address of your Pearl Nano and log in, see Access network IP address and Admin panel.

  • Page 35: Setup

    Pearl Nano User Guide Setup Setup This section contains tasks that are needed to get Pearl Nano configured. Topics include: User interfaces and remote access Configure network settings Configure network security Configure date and time Configure device info, name, description, and location...

  • Page 36: Vesa Mounting The Device

    Vesa mounting the device The rear panel of the Pearl Mini and Pearl Nano has vesa mounting holes to fit a standard, 75mm × 75mm vesa mount. Use four M4 screws with a maximum length of 5mm to mount the plate to the rear panel of the Pearl...

  • Page 37: User Interfaces And Remote Access

    User interfaces and remote access Pearl devices have several user interfaces: Front screen and control keys: Easily accessible on the front panel of Pearl Nano, the front screen and control key interface are primarily used for easy device setup, confidence monitoring, and One Touch...

  • Page 38: About The Front Screen And Control Key Interface

    About the front screen and control key interface Pearl Nano's front screen and control key interface has multiple uses, including confidence monitoring, basic configuration, diagnostics, plus quick access streaming and recording control. When you power on , the Channel view displays the Auto channel by default. In this example, the auto channel shows a video source that is connected.
  • Page 39 A default No Signal screen appears if no video sources are connect to Pearl Nano for the Auto channel to pick up. The No Signal screen also appears if the channel's layout does not include the video source when the Auto...
  • Page 40 Record and Stream control keys. A virtual keyboard for entering the PIN appears on the front screen; however, you can connect an external USB keyboard if Pearl Nano is configured to allow that. Related links...

  • Page 41: The Front Screen Channel View

    The front screen Channel view After you power on the Pearl Nano, the Channel view displays automatically. If you don't see the Channel view displayed on the front screen, press the left arrow key on the control key interface to cycle through the different views.

  • Page 42: The Front Screen Menu And Control Keys

    The front screen menu and control keys The front screen menu lets you view Pearl Nano settings and do basic configuration, like setting a static IP address and choosing which video source appears on the HDMI OUT port. The control key interface on the front panel lets you change views on the front screen and navigate the front screen menu.

  • Page 43: Record And Stream Using The Control Keys

    Record control key does not light. To start and stop streaming, simply press the Stream control key on Pearl Nano's front panel to easily start and stop streaming a channel. The Stream control key glows solid blue and the streaming timer on the Channel view increments while streaming is in progress.

  • Page 44: Dim The Front Screen And Control Interface

    Streaming to a CDN, multicasting, and streaming to multiple destinations. Pearl Nano also features One Touch control, which lets you start/stop streaming and recording at the same time with the touch of a button. For more information, see About One Touch streaming and recording.

  • Page 45: Set The Pearl Device Screen Timeout

    Connect to the Admin panel. 2. From the Configuration menu, select Touch Screen (Front Screen for Pearl Nano). The Touch screen/Front screen configuration page opens. 3. Enter the number of seconds before the screen automatically shuts off in the Timeout field. A value of 0 keeps the screen on at all times when the system is on.

  • Page 46: Set A Pin Security Code

    3. Enter a 4 to 12-digit PIN code in the PIN field, then click Apply. The Pearl Nano can only accept 4 digits. Record the PIN code in a safe location for future reference. You need this PIN to access the Pearl device screen.
  • Page 47 Enable One Touch control details. The following table describes the One Touch control state changes when you press the Record and Stream buttons on the front panel of Pearl Nano. Table 9 Button control when One Touch streaming and recording is enabled...
  • Page 48 Admin panel. A storage medium must be installed in Pearl Nano before you can record any content using One Touch control and streaming destinations must already be configured for the channel. For details, see SD card and SATA M.2...

  • Page 49: The Admin Panel

    The Admin panel The Admin panel is used primarily to set up Pearl Nano and perform administrative tasks. Most tasks in this user guide are performed using the Admin panel. This section contains what you need to get started using the Admin panel.

  • Page 50: About The Admin Panel

    Remote login to the Admin panel and Epiphan Live. For information about integrating Pearl Nano with Content Management Systems (CMSs) and related administrator tasks, see Integration. About the Admin panel The Admin panel is a web-based user interface that's used primarily to set up your Pearl device and perform...
  • Page 51 (Channel menu on Pearl record the channel, and more. Nano) The Pearl Nano has a single channel. Recorders you add to your Pearl device are listed. Select a recorder to Recorders menu(Pearl open the status page and list of related recordings for that recorder.

  • Page 52: Connect To The Admin Panel

    Live. Get the IP address of Pearl Nano To get the IP address of Pearl Nano, press the left arrow key repeatedly on the control key interface until the System status screen displays. You can also find the IP address of Pearl Nano from the front screen menu when you select System >...

  • Page 53: Enable Local Console Access To The Admin Panel

    Pearl device. Or you can connect a touch screen monitor. The Pearl device also supports connection of a USB wireless RF receiver for local console. Pearl Nano also supports the connection of a USB hub. A built-in virtual keyboard is readily available, but you can also connect an external USB keyboard. When you enable local console, you must also enable the External keyboard option.
  • Page 54 Pearl Nano User Guide Enable local console access to the Admin panel Important considerations The live preview link is not accessible from the Channel Status page using the local console. Viewing recordings from the Recording section of a Channel is not possible.
  • Page 55 Pearl Nano User Guide Enable local console access to the Admin panel Enable local console using the front screen menu 1. Press the left arrow key repeatedly on the control interface until the Menu screen displays. 2. Use the arrow and check mark keys to select System. Then from the System screen, select Settings to open the Settings screen.

  • Page 56: Connect Using A Dns-Based Service Discovery

    1. Find the system’s serial number that's printed on a label attached to the device. To find the system serial number using the device screen, do the following: Pearl Nano: Use the arrow keys and check mark to navigate the front screen menu and select System > Device information.

  • Page 57: Connect Using Persistent Static Ip Address

    Pearl Nano User Guide Connect using persistent static IP address 3. Log in as an administrator using the default user name admin and the administrator account password, then click OK to open the Admin panel. If you don't know the password, contact your Pearl system administrator.

  • Page 58: Cloud-Based Device Management

    An Internet connection and a free Epiphan Cloud account is all you need to get started. When Pearl Nano is paired with your Epiphan Cloud account, you can start/stop video recording and streaming, monitor the health of Pearl Nano with status alerts and a diagnostics dashboard, monitor video feeds, update firmware remotely, and even remotely configure channel encoding.

  • Page 59: Enable Or Disable Epiphan Edge Access

    Pearl Nano User Guide Enable or disable Epiphan Edge access Set up custom email alerts. Set up remote teams and assign team members access and control levels. Perform updates and batch operations for efficient fleet management. Remotely log in to cloud versions of the Admin panel for remote rescue troubleshooting, full administration access, and to control recording and streaming using the Admin panel.

  • Page 60: Pair And Unpair From Epiphan Edge

    Pearl Nano User Guide Pair and unpair from Epiphan Edge Enable or disable Epiphan Edge access using the front screen menu on Pearl Nano 1. Press the left arrow key repeatedly on the control interface until the Menu screen displays. 2. Use the arrow and check mark keys to select System. Then from the System screen, select Settings to open the Settings screen.
  • Page 61 7. To unpair a Pearl device using the Admin panel, select Unpair on the Epiphan Edge status page. Get the pairing code for Pearl Nano using the front screen menu 1. Press the left arrow key repeatedly on the control interface until the front screen menu displays.

  • Page 62: Remote Login To The Admin Panel And Epiphan Live

    Internet using a cloud version of the Admin panel and Epiphan Live. You just need to pair the Pearl device to an Epiphan Cloud account that has a Premium plan. Epiphan Live is not available for Pearl Nano. With an Epiphan Edge Premium plan, full administrative access to your Pearl device for setup and rescue troubleshooting is fast and convenient.
  • Page 63 Pearl Nano User Guide Remote login to the Admin panel and Epiphan Live 3. Click the device name in the list to open the details page for that device. 4. From the Device Details page, click Admin login in the header bar. A new tab with the cloud Admin panel login opens in your browser.

  • Page 64: Configure Network Settings

    Pearl devices use DHCP to obtain an IP Address over an Ethernet-based network by default; however, you can easily change the network settings. Topics include: Network ports used by Pearl Nano Verify IP address and MAC address Configure a static IP address...

  • Page 65: Verify Ip Address And Mac Address

    From the Network configuration page using the Admin panel. For Pearl Nano, select System > Network on the front screen. You can also see the IP address when you navigate to the System status screen using the front panel control interface.
  • Page 66 2. From the Configuration menu, click Network. The network configuration page opens. View network information using the front screen menu on Pearl Nano 1. Press the left arrow key repeatedly on the control key interface until the Menu screen displays.

  • Page 67: Configure A Static Ip Address

    From the Network configuration page using the Admin panel. Pearl Nano: From the front screen menu when you select System > Network. You can also see the IP address when you navigate to the System status screen using the front panel control interface.
  • Page 68 Pearl Nano User Guide Configure a static IP address Table 14 Static IP Address Fields Label Description Select Yes to dynamically obtain an IP address at boot up or select No to use the Use DHCP configured static IP address. The internet protocol address (IP Address) to assign. Obtain this from your network IP Address administrator.
  • Page 69 5. After the system has finished rebooting, use the new IP address to log back in to the Admin panel as admin and verify that all changes were applied. Configure a static IP address using the front screen menu on Pearl Nano 1. Press the left arrow key repeatedly on the control key interface until the Menu screen displays.

  • Page 70: Configure Dhcp

    Reboot now when prompted. Configure DHCP If you need to switch Pearl Nano from using static IP address allocation to using dynamic allocation with DHCP, you can do this three different ways: Restore factory settings, which clear all your custom settings. See Perform a factory reset.
  • Page 71 Pearl Nano User Guide Configure DHCP Table 15 DHCP Fields Label Description/Options Use DHCP Select this option to dynamically obtain an IP address at boot up using DHCP Use static Only select this option if you want to use the configured static IP address instead.
  • Page 72 Pearl Nano User Guide Configure DHCP Manually select DHCP as the network type using the front screen menu on Pearl Nano 1. Press the left arrow key repeatedly on the control key interface until the Menu screen displays. 2. Use the arrow and check mark keys to select System. Then from the System screen, select Network to open the Network screen.

  • Page 73: Configure Dhcp Option 81

    Pearl Nano User Guide Configure DHCP Option 81 Configure DHCP Option 81 Ensure your Domain Name Server (DNS) always has the Pearl device's most up-to-date IP address mapped to the Pearl device's Fully Qualified Domain Name (FQDN). Option 81 support means you can keep using Pearl's FQDN no matter how many times the DHCP server may change Pearl's IP address.

  • Page 74: Configure Dynamic Dns

    Pearl Nano User Guide Configure Dynamic DNS 4. In the DNS FQDN field, enter the FQDN of your Pearl device, for example: mypearl.mydomain.com 5. Click Apply. 6. Reboot the Pearl device when prompted. 7. After the system has finished rebooting, log back in to the Admin panel as admin and verify that all changes were applied.
  • Page 75 Pearl Nano User Guide Configure Dynamic DNS Label Description/Options path. If dyndns.com or noip.com are used, you can leave this field blank. Choose if you will use Secure Socket Layer (SSL) encryption for Use SSL communications with the DDNS server. This is enabled by default.
  • Page 76 Pearl Nano User Guide Configure Dynamic DNS 4. If you selected Custom as the provider, enter the DDNS server name and DDNS server path. If dyndns.com or noip.com were selected as the provider, you can leave those fields blank. 5. Enter the Username and Password for your DDNS server.

  • Page 77: Change The Http/Https Port Values

    Mini or Pearl-2, or using the Admin panel. For quick troubleshooting, you can run the Connectivity status diagnostics using the front screen menu of the Pearl Nano. You can also run network diagnostics from Epiphan Edge, see the online Epiphan Edge User Guide.
  • Page 78 3. In the Network diagnostics section, choose a diagnostic test from the drop-down menu and select Start. Perform connectivity status diagnostics using the front screen menu of Pearl Nano 1. Press the left arrow key repeatedly on the control key interface until the Menu screen displays.

  • Page 79: Disable The Network Discovery Port

    Pearl Nano User Guide Disable the network discovery port Disable the network discovery port You can disable the network discovery port on the Pearl device using the Admin panel so that services can no longer discover the Pearl device systems using multicast DNS (mDNS). The network discovery port on the Pearl device is port 5557 and is enabled by default.

  • Page 80: Configure 802.1X Network Security And Manage User Certificates

    Pearl Nano User Guide Configure 802.1x network security and manage user certificates Configure HTTPS For higher security, we recommend setting admin, operator and viewer-level passwords on the Pearl device, see Change user passwords. Configure 802.1x network security and manage user certificates You can enable 802.1x security and configure the EAP method for the Pearl device to use for secure network...
  • Page 81 Pearl Nano User Guide Configure 802.1x network security and manage user certificates 4. (Optional) Check Verify server's identity. 5. Choose an Authentication method if you selected EAP-TTLS as the EAP method. The authentication method is automatically selected if PEAP or EAP-TLS is the EAP method.

  • Page 82: Manage Ca And Self-Signed Certificates

    Configure HTTPS You can configure Pearl Nano to use HTTPS for secure, local network access to the Admin panel, as well as for viewing the live channel preview stream on the local network using the Live broadcast URL.
  • Page 83 If the Epiphan Video self-signed certificate is selected, your web browser may warn of an untrusted certificate when you try to access Pearl's web-based Admin panel. You can dismiss the warning and continue to the Admin panel for your device.

  • Page 84: Configure System Settings

    Pearl Nano User Guide Configure system settings If the required certificate isn't included in the list of certificates on the Pearl device when you try and connect to the Pearl device using a web-browser, you'll receive a warning that the device isn't trusted.

  • Page 85: Configure Date And Time

    Configure date and time Configure date and time Pearl Nano uses the current date and time in naming recorded files and when synchronizing and timestamping inputs from multiple sources (i.e. when synchronizing an audio and a video source). The Admin panel lets you specify date and time settings to ensure they are correctly configured for your time zone and your network.

  • Page 86: Configure A Time Server

    NTP. NTP sends UDP packets over port 123 on Pearl Nano and PTP sends UDP packets over ports 319 and 320. If the Pearl device is behind a firewall, you must open these ports to allow traffic when the Pearl device is configured to use either an NTP or a PTP server to obtain its time and date information.

  • Page 87: Manually Set The Date, Time, And Time Zone

    4. Click Apply. Manually set the date, time, and time zone Pearl Nano uses NTP for time synchronization by default. You can manually set the date, time, and time zone. Pearl Nano uses the Eastern (Canada) time zone by default.

  • Page 88: Sd Card And Sata M.2 2280 Ssd Storage

    SD card and SATA M.2 2280 SSD storage To record video using with Pearl Nano or Pearl Mini, you need to install a storage medium. Both devices have a standard SD card slot on the front panel that you can use. Pearl Nano also has a SATA M.2 2280 SSD storage expansion slot that's accessible from the underside.

  • Page 89: Install And Format An Sd Card For The Pearl Mini And Pearl Nano

    Nano To record video on the Pearl Mini and Pearl Nano, you must install and format a storage medium, such as an SD card. The easiest way to do that is using the front screen menu of the Pearl device. Pearl Mini and Pearl Nano have a standard SD card slot on the front panel.
  • Page 90 SD card and if you select quick disk format or the full disk format. If you install a SATA M.2 2280 SSD in the Pearl Nano, Pearl Nano no longer detects the SD card, Install and format a SATA M.2 2280 SSD for Pearl...

  • Page 91: Install And Format A Sata M.2 2280 Ssd For Pearl Nano

    When you install a SATA M.2 SSD, Pearl Nano no longer detects the SD card slot and the SD card option is removed from the Admin panel's Configuration menu. For more information about using different storage mediums and recommendations, see SD card and SATA M.2 2280 SSD...
  • Page 92 Pearl Nano User Guide Install and format a SATA M.2 2280 SSD for Pearl Nano Permanent damage to the SSD and/or Pearl Nano can occur if you install, remove, or replace the SSD while Pearl Nano is powered on. 2. On a clean and level surface, turn Pearl Nano over to expose the bottom panel.

  • Page 93: Format The Sd Card

    Pearl Nano User Guide Format the SD card Powering off Pearl Nanowhile the SSD is formatting could damage or corrupt the SSD. Format the SD card Before you can use your SD card for recording video with a Pearl device, you must format the SD card for the Ubuntu operating system.

  • Page 94: Audio Input Ports

    Pearl Nano User Guide Audio input ports 1. Press the left arrow key repeatedly on the control interface until the Menu screen displays. 2. Use the arrow and check mark keys to select Storage. Then from the Storage screen, select Format SD card to open the Format SD card screen.

  • Page 95: Selecting An Audio Source

    The XLR audio inputs are configured as a stereo pair by default: XLR1 (left) and XLR 2 (right). The XLR audio ports and the RCA audio ports are linked. You can configure Pearl Nano to use both or just one of the audio sources from the front screen menu or using the Admin panel.
  • Page 96 Pearl Mini: Add +40 to +60 dB gain to the audio input port. (Pearl Mini only) Pearl-2 and Pearl Nano: Add +6 to +12 dB gain to the audio input port. Mobile phone or other consumer line level (Pearl Mini...

  • Page 97: Connecting Microphones To The Xlr Line Level Inputs

    Connecting microphones to the XLR line level inputs The XLR analog audio input ports on Pearl-2 and Pearl Nano are professional line level inputs rated at + 4.0 dBu up to 12.3 V RMS, (+24 dBu). You can't connect microphones directly to the XLR ports because the microphone signal is too low.
  • Page 98 Pearl device. Parameters that are listed only once apply to both ports. Configure audio ports as stereo or mono using the Pearl Nano front screen 1. Repeatedly press the left arrow key on the control interface until the Menu screen displays.

  • Page 99: Assign Audio Sources To An Input

    To avoid unwanted signal noise on the RCA ports, we recommend adding no more than 12dB of gain when RCA, XLR+RCA (for Pearl-2 and Pearl Nano), or XLR+3.5mm (for Pearl Mini) is selected. Assign the audio source to an input using the Admin panel 1.
  • Page 100 3. From the Input menu, select the audio source and click Apply. Assign the audio source to an input using the front screen on Pearl Nano 1. Press the left arrow key repeatedly on the control interface until the Menu screen displays.

  • Page 101: Adjust Audio Gain And Delay

    You can apply from -300 ms to +300 ms of delay to any audio source using the Admin panel or Pearl Nano's front screen. By default, there's 0 ms of delay applied to audio sources.
  • Page 102 Assign audio sources to an input. Ensure the audio input source is connected to an analog audio input port on Pearl Nano before proceeding. Adjust the gain and delay for an audio source using the Admin panel 1. Login to the Admin panel as admin. See Connect to the Admin panel.
  • Page 103 Pearl Nano User Guide Adjust audio gain and delay 4. In the Audio delay field, enter a value between 300 and -300 ms. A positive value adds delay to the audio signal. A negative value adjusts the audio to start earlier.

  • Page 104: Mute Audio

    Pearl Nano User Guide Mute audio 4. Highlight the amount of delay you want using the up and down arrow keys, then press the check mark key to select and return to the previous screen. To return to the previous screen without making a selection, press the left arrow key.
  • Page 105 Pearl Nano User Guide Mute audio Audio input Shared audio Device Results (Admin panel) input resources The XLR 1 (left) and RCA left ports are not muted. Mute an audio source using the admin panel 1. Login to the Admin panel as admin, see Connect to the Admin panel.

  • Page 106: Video Output Ports

    Use MultiViewer to display a custom mix of channels and video sources in a convenient grid for confidence monitoring with minimal impact to your system's processor. Since the Pearl Nano has one channel, MultiViewer on the Pearl Nano displays a custom mix of up to two video sources including the channel on the HDMI output port.

  • Page 107: About Video Output Ports

    Pearl Nano An HDMI video output port is located on the rear panel of Pearl Nano. The HDMI OUT port is set to display the Auto channel by default, but you can change this using the Admin panel . The video output port is configured to maintain aspect ratio, use the display's default resolution, and include audio at 100% volume.

  • Page 108: Video Output Port Resolution

    Pearl Nano User Guide Video output port resolution Pearl-2 and Pearl Mini - Using the video output ports adds to the overall system load on the Pearl device. If your system has a high system load and you're using the video outputs, monitor the frame rate of your channels on your Pearl device and adjust your setup if there's an unacceptable drop in the frame rate.

  • Page 109: Set Up The Video Output Port Using The Admin Panel

    The HDMI pass-through port only displays the identical video signal with audio that is received at the HDMI IN port on Pearl Nano. Important considerations To select the video you want to appear on the output port using the device screen or (for Pearl-2 and Pearl Mini)
  • Page 110 Pearl Nano User Guide Set up the video output port using the Admin panel 4. In the Resolution field, select the resolution for the video output port. Device Value Description Set the output to the same resolution as the channel or video source.

  • Page 111: Set Up And Enable Multiviewer

    MultiViewer features differ by Pearl device: Pearl Nano - two video sources. Side-by-side grid. The HDMI pass-through port only displays the identical video signal with audio that is received at the HDMI IN port on Pearl Nano.
  • Page 112 Choose a specific resolution for the output port. 1400×1050, 1920×1080 Enable MultiViewer using Pearl Nano's front screen menu 1. Press the left arrow key repeatedly on the control interface until the Menu screen displays. 2. Use the arrow and check mark keys to select System. Then from the System screen, select Settings to...

  • Page 113: Multiviewer System Information

    Pearl Nano User Guide MultiViewer system information 3. From the Settings screen, select HDMI output to open the HDMI output screen, then press the check mark key to select Video. The available video sources display. 4. Highlight MultiViewer, then press the check mark key to select and return to the previous screen. To return to the previous screen without making a selection, press the left arrow key.

  • Page 114: Select The Video Output Source Using The Device Screen

    Pearl Nano User Guide Select the video output source using the device screen Recording - The recording status of the channel - Currently recording - Recording error Stopped - Not currently recording Streaming - The streaming status of the channel - There are active publishers.
  • Page 115 Pearl Nano User Guide Select the video output source using the device screen Select the video output source using Pearl Nano's front screen menu 1. Press the left arrow key repeatedly on the control interface until the Menu screen displays. 2. Use the arrow and check mark keys to select System. Then from the System screen, select Settings to open the Settings screen.

  • Page 116: Preview The Video Output Port

    Pearl Nano User Guide Preview the video output port Preview the video output port You can preview the video signal that is shared over your video output port by looking at the preview window at the bottom of the video output configuration page in the Admin panel.

  • Page 117: Disable Or Enable Audio And Output Port Volume

    Pearl Nano User Guide Disable or enable audio and output port volume Disable or enable audio and output port volume If you're displaying a channel as the source for your video output port, audio for that channel is also encoded and sent over the port by default.
  • Page 118 Pearl Nano User Guide Disable or enable audio and output port volume 4. For input sources, do the following: a. Select an Audio source from the drop down list. b. (Optional) Adjust the volume. Enter a value from 0 to 100 percent in the Audio volume field.

  • Page 119: Display And Reposition The Audio Vu Meter

    Pearl Nano User Guide Display and reposition the audio VU meter 5. Click Apply. Display and reposition the audio VU meter When sending a channel with audio over the video output port, you can choose whether or not to display the audio VU meter using the Admin panel. You can also determine the position and orientation of the audio meter.

  • Page 120: Rename A Video Output Port

    Pearl Nano User Guide Rename a video output port 4. If you've selected a location for the audio meter, you can also select an orientation (horizontal or vertical) in the Audio meter orientation field. 5. Click Apply. Rename a video output port Using the Admin panel (, you can easily change the video output port default name to something more suitable.

  • Page 121: Connect External Devices

    Pearl Nano User Guide Connect external devices Mirror the video source at the video output port using the Admin panel 1. Login to the Admin panel as admin, see Connect to the Admin panel. 2. From the Output ports menu, click the output port you want to mirror. The video output port configuration page opens.

  • Page 122: Connect An External Keyboard

    2. From the Configuration menu, select External keyboard. The External keyboard configuration page opens. 3. In the Keyboard application drop-down menu, select Touch screen(Front screen on Pearl Nano). 4. (Optional) Check a different keyboard language layout or multiple language layouts. The default layout is American English.

  • Page 123: Connect A Usb Status Light

    Pearl Nano User Guide Connect a USB status light What's next? Learn about keyboard shortcuts, see External keyboard shortcuts. Connect a USB status light Pearl devices support connection of an external USB status light to visually indicate the status of recording and streaming.

  • Page 124: Feature Add-Ons

    Pearl-2 or Pearl Nano, you can go ahead and click Install purchased add-ons to activate the feature. A system reboot is required. If you want to purchase an add-on, follow the process outlined below.
  • Page 125 Install purchased add-ons Purchase the 4K feature add-on to enable that feature on Pearl-2 and Pearl Nano. Each purchased add-on can be installed and activated on a single device. To install purchased add-ons: Click Install purchased add-ons from the Firmware Upgrade page to start the installation process.

  • Page 126: About 4K On Pearl Devices

    About 4K on Pearl devices Pearl-2 and Pearl Nano support resolutions from low-res SD to 4K, which means that you can use them to capture DCI 4K (Pearl-2 only) and 4K UHD digital signals. You need the 4K feature add-on to access this feature, Add-ons overview.

  • Page 127: User Administration

    Pearl Nano User Guide User administration User administration Pearl Nano has different types user accounts. Depending on the type of user, you will have different privileges. Topics include: User types and privileges Change user passwords Overcome lost passwords Remove user password...
  • Page 128 Pearl Nano User Guide User types and privileges No password is assigned to the user accounts by default. The first time you login to the Admin panel using the administrator-level account, you're prompted to set passwords for all three user accounts. The Pearl...
  • Page 129 Pearl Nano User Guide User types and privileges Viewer The global viewer account is exclusively used to view streamed channels. You're prompted to enter the default user name viewer and password to view a channel's live broadcast. In addition to the global viewer account, each channel can set a viewer password that overrides the global value, Restrict viewer access to channel streams.
  • Page 130 Pearl Nano User Guide User types and privileges Action or Menu Option viewer operator admin ü ü Rename recorded files Download recorded files ü ü ü ü Delete recorded files Input Source Operations ü ü View input source configuration Rename input ü...
  • Page 131 Pearl Nano User Guide User types and privileges Action or Menu Option viewer operator admin ü ü View system configuration Format the SD card (Pearl Mini and Pearl ü Nano) ü Configure Automatic File Upload (AFU) Select External USB drive behavior ü...

  • Page 132: Change User Passwords

    Pearl Nano User Guide Change user passwords Change user passwords The admin, operator and viewer-level user accounts have no assigned password by default. The first time you access the Admin panel using the administrator-level account you're prompted to set passwords for all the three user accounts.

  • Page 133: Overcome Lost Passwords

    Pearl Nano User Guide Overcome lost passwords 2. From the Configuration menu, select Security. The Security configuration page opens. 3. Under the Authentication section, delete the current password for a user account and enter a new password. Passwords are case sensitive.

  • Page 134: Log In Using A Different User Account

    Options with additional operator privileges Option Operator admin functions Pearl Nano - Rename a channel. Configure channel encoder settings Pearl Nano - Configure a custom layout for a channel Channel configuration Configure, remove, rename, and publish a stream for a channel Configure channel metadata...
  • Page 135 Pearl Nano User Guide Assign administrator privileges to operators Option Operator admin functions Upload, download, and delete media files Input configuration Add and rename video and audio inputs Configure network address Configure 802.1x and manage CA certificates Network configuration Enable and disable DHCP Option 81 Configure Dynamic DNS (DDNS) Reboot the Pearl device.

  • Page 136: Configure Ldap User Authentication

    Pearl Nano User Guide Configure LDAP user authentication Only configuration presets that don't include the System group are allowed. Allow operators to apply configuration presets that include the System group, as well as apply the factory default configuration preset. Assign administrative privileges to operators using the Admin panel 1.
  • Page 137 Pearl Nano User Guide Configure LDAP user authentication 5. In the Connection encryption drop-down, choose the type of encryption used by your LDAP server (if any is used). Connection encryp- Description/Default port used tion No Encryption No encryption is used to connect to the LDAP server. The default port is 389.

  • Page 138: Restrict Viewers By Ip Address

    Pearl Nano User Guide Restrict viewers by IP address Restrict viewers by IP address Pearl devices permit you to restrict which computers can access broadcasts by building a list of allowed and denied IP addresses. You can do this at a global level for the system and can also override these settings on a per-channel basis.
  • Page 139 Pearl Nano User Guide Restrict viewers by IP address 4. (Optional) Enter a password for the viewer in the Viewer Password field. 5. Enter the allowed IP addresses or address ranges in the Allow IP’s field and enter denied IP addresses or address ranges in the Deny IP's field.
  • Page 140 Pearl Nano User Guide Restrict viewers by IP address Example Description Allow: 192.168.1.200-192.168.1.250, 192.168.1.50-192.168.1.51, 192.168.1.75 Your list can have multiple ranges and multiple distinct IP addresses, provided they are separated by commas. Building on the previous examples, consider a situation where you want the CEO’s computers (192.168.1.50, 192.168.1.51, 192.168.75) and all boardroom...
  • Page 141 Pearl Nano User Guide Restrict viewers by IP address Example Description The deny list is an "exception" list for the allow list. So to craft the rule described above we need to allow all the computers in the local subnet, then deny specific...

  • Page 142: Configuration Presets

    They make it easy to manage multiple Pearl Nano setups in shared spaces, like a studio, and ensures a consistent setup each time you go to use Pearl Nano. You can even export a configuration preset and upload it to another Pearl Nano system.
  • Page 143 Example of presets in action You could upload custom background images to Pearl Nano in advance of a conference and create custom channel configuration presets for several different keynote speakers, each with a different setup, and then apply them later when you need them. ...

  • Page 144: Configuration Preset Considerations

    Media and recorded files can be deleted, affecting more than just the currently applied configuration preset. Users can erase uploaded media or recordings that belong to other users. Locking out the front screen on Pearl Nano The front screen configuration group includes the PIN security setting for the front screen. It's possible to apply a preset that effectively locks out all further use of the front screen.

  • Page 145: Configuration Preset Considerations

    Recording and streaming states The channels (single channel on Pearl Nano) configuration group includes recording and streaming states for channels . This means that if a channel is streaming or a channel is recording at the time you create a configuration preset, the channel will immediately start recording (or streaming) whenever you apply that preset to the channel.

  • Page 146: Recorded Files In A Channel Or Recorder

    Pearl Nano User Guide Recorded files in a channel or recorder If the channel is already recording, the file continues recording uninterrupted unless the recording file type in the applied preset is different. In that case, a new file is started and recording resumes using the new file.

  • Page 147: The Factory Default Configuration Preset And Factory Reset

    Factory default configuration preset vs a factory reset Factory default Item Factory reset function configuration preset ü ü Pearl Nano - Resets the channel settings Deletes all recorded files in the channels ü (Pearl Nano has a single channel) ü ü Resets network configuration ü...

  • Page 148: Create A Configuration Preset

    Configuration groups for which settings are included in each group. After you finish configuring Pearl Nano, it's good practice to save a full backup with all groups selected so that you can restore your full configuration at a later date.

  • Page 149: Apply A Configuration Preset Using The Admin Panel

    Pearl Nano User Guide Apply a configuration preset using the Admin panel Important considerations Configuration preset file names should be unique and should not contain # or + symbols. If you try to save a configuration preset but one or more of the related image files is missing, an error message is displayed.

  • Page 150: Apply A Configuration Preset Using The Front Screen Menu

    Apply a configuration preset using the front screen menu You can use Pearl Nano's front screen menu to apply configuration presets that are either stored locally on the internal storage of Pearl or from a USB drive that is attached to a USB port on Pearl. See below for instructions on how to prepare the USB drive and use it to apply a configuration preset to your Pearl..
  • Page 151 Configuration preset to open the Configuration preset screen. 3. If a specially prepared USB drive that contains a Pearl Nano configuration preset is attached to the USB port, use the arrow and check mark to change between the USB drive or internal storage to see available presets on either storage device.

  • Page 152: Export And Import Configuration Presets

    Preset field of the Configuration preset screen. 6. If prompted, reboot Pearl Nano to apply the configuration preset. Return to the System screen and use the down arrow key to scroll down until Reboot appears. Then select Reboot using the check mark key and select Reboot now when prompted.

  • Page 153: Update A Configuration Preset

    Click OK to overwrite the existing preset or Cancel to cancel the upload. What's next After you upload a configuration preset file, you must apply the configuration preset to Pearl Nano. To apply the configuration preset, see...

  • Page 154: Delete A Configuration Preset

    Monitoring audio and VU sensitivity You can connect headphones to the 3.5 mm audio jack on the front panel of Pearl Nano and monitor audio for the channel. To monitor audio for the channel, make sure the Channel view is displaying on the front screen. The audio you hear depends on the channel's custom layout.

  • Page 155: Confidence Monitoring Using The Front Screen

    Pearl Nano User Guide Confidence monitoring using the front screen A VU meter on the front screen shows the audio levels for the channel. The value is displayed in dBFS (decibels relative to full scale). Colored bars represent the audio level. Table 32 Audio VU meter levels...
  • Page 156 Confidence monitoring using the front screen The Channel view opens by default when you turn on Pearl Nano. If you don't see the Channel view displayed on the front screen, press the left arrow key (or the right arrow key) on the control key interface to cycle through the different views.

  • Page 157: View System Status Using The Front Screen Menu

    View system status using the front screen menu Find the serial number, check the installed firmware version of Pearl Nano and more on the System Status screen using the front screen and control key interface. The System Status screen displays basic system information that's useful when first setting up your Pearl Nano.
  • Page 158 View system status using the front screen menu Label Description The firmware that is currently loaded on Pearl Firmware Nano. How long Pearl Nano has been powered on Uptime displayed as hh:mm. CPU load The current amount of CPU load (%). The amount of storage available.

  • Page 159: View System Information Using The Admin Panel

    View system information using the Admin panel Get useful information about Pearl Nano on the Info page from the Configuration menu. You can view your current firmware level, the system hardware version (if available), and currently configured settings for a channel.

  • Page 160: View 802.1X Network Connection Status

    The status can display as either passed, failed, or disabled. If you attempt to connect to a network that isn't 802.1x enabled when 802.1x is configured on Pearl Nano, a consistent 802.1x status: failed status message appears on the Network Configuration page in the Admin panel.

  • Page 161: View The Video Output Port Status

    Pearl Nano User Guide View the video output port status Active unicast and multicast stream information displays under Connections. View the video output port status The current status of the video output port and attached video display appears at the top of the video output port...

  • Page 162: View Afu And File Transfer Progress

    Running at w×h The video output port is functioning at the specified resolution. View AFU and file transfer progress You can view Automatic File Upload (AFU) and file transfer information from the following places: the Admin panel. front screen menu on Pearl Nano...
  • Page 163 USB drive. A file upload indicator icon is shown on the video preview screens of Pearl system and on the front screen of Pearl Nano. Press the left arrow key repeatedly on the control key interface until the Menu screen displays.
  • Page 164 Pearl Nano User Guide View AFU and file transfer progress 3. The background color of the file transfer indicator alternates between blinks yellow when Pearl system encounters an error while uploading files to the external destination. To see details of the error, from the File transfer screen, do one of the following: a.

  • Page 165: View Scheduled Cms Events And History

    Using the Admin panel, select the Events menu to see up to 90 days of upcoming scheduled events and up to 90 days of ongoing and completed events for Pearl Nano. Click the page arrows at the bottom of each list to...
  • Page 166 When CMS is enabled on Pearl Nano, an Events screen is added to the screens you can view on the front screen. If you don't see the Events screen on the front screen, press the left arrow key (or the right arrow key) on...
  • Page 167 Pearl Nano User Guide View scheduled CMS events and history When an event is scheduled, the Event screen updates with the event name and a countdown timer. Five minutes before the scheduled event, the event name and timer on the Events screen turn red.

  • Page 168: Capture

    Pearl Nano User Guide Capture Capture Capturing is the process of taking the signals from your video and audio sources and encoding them so they're ready for streaming and recording. You add the captured video and audio to channels, which you customize for live streaming and recording.

  • Page 169: What Is A Channel

    Here are some examples of different layouts you can create using the custom layout editor with just two video input sources and two media image files. In the Epiphan products column, "All" means the layout can be created with Pearl-2, Pearl Mini, Pearl Nano, and Epiphan Unify. Pearl Nano does not support multiple channel layouts.
  • Page 170 Pearl Nano User Guide Channel layout examples Epiphan Layout example Description products One video source (a slideshow presentation in this case), at the full size of the channel. To get this look: Using the custom layout editor, add one video source...

  • Page 171: About Automatic Channels

    To get you started as quickly as possible, Pearl Nano comes pre-configured with an automatic channel called Auto. Simply plug a source into one of the video inputs and Pearl Nano automatically configures the channel's frame size to match the source resolution and configures a frame rate and bitrate. The detected video source's...
  • Page 172 If you delete the auto channel, it will re-appear upon factory reset or when loading the default configuration preset. Pearl Nano - If you modify the automatic channel's video input source manually using the custom layout editor, the channel no longer functions as an automatic channel and the channel name changes to the name of the video source.

  • Page 173: Channel Configuration

    Channel encoding settings may be automatically overwritten when using a Pearl device with a Content Management System, see About Panopto recording and webcasting Topics include: Pearl-2 and Pearl Nano - Configure an auto channel Add video sources Add an audio source to a layout...

  • Page 174: Configure An Auto Channel

    Configure audio encoding Configure an auto channel Pearl-2 and Pearl Nano include Auto channels to make setup quick and simple. However if you want to set custom encoding or streaming configuration for the channel, you can configure it like any other channel.

  • Page 175: Add Video Sources

    Pearl Nano User Guide Add video sources Add video sources Pearl Nano You can add up to two video sources to the custom layout for your channel using the custom layout editor. If more than one video source is added to a channel, we recommend configuring the channel encoding to use a fixed resolution as the frame size instead of automatically using the resolution of the video source as the frame size (default).
  • Page 176 Pearl Nano User Guide Add video sources When adding an RTSP network source, a preview image may not display in the layout area until you Save the layout. The preview can also appear to have no signal if the RTSP source is not currently sending content.
  • Page 177 8. Click Save. To layer multiple video sources on Pearl Nano for picture in picture or add other items like logos and images, you can click and drag the video sources that appear in the item list beneath Add new item and change their order.

  • Page 178: Add An Audio Source To A Layout

    The XLR-B audio inputs and the RCA audio inputs are linked within Pearl-2. The XLR L/R audio inputs and the RCA L/R audio inputs are linked within Pearl Nano. If you use both at the same time, their audio is mixed.

  • Page 179: Rename A Channel

    You can change a channel's name from any of the channel configuration pages or using the custom layout editor. Auto channels on Pearl-2 and Pearl Nano Auto channels initially have the channel name Auto . If you manually change the video input source on the layout to something other than the automatic video source, the name of the channel changes to the name of the video input source.

  • Page 180: Preview A Channel

    Preview a channel Do not include any special currency, mathematical symbols, and other special characters such as slashes or spaces in the channel name. Pearl Nano replaces special characters with an underscore. Rename a channel using the Admin panel 1. Login to the Admin panel as admin, see Connect to the Admin panel.

  • Page 181: Add Or Remove Channel Metadata

    PCM audio encoding with a sampling bitrate of 48 kHz. If HTTPS is configured for Pearl Nano, the live broadcast URL will start with https instead of http . Preview a channel from the Info page using the Admin panel 1.

  • Page 182: Configure Encoding

    Use only alphanumeric and diacritic characters in metadata descriptions. The whole metadata string is refused if any special currency or mathematical symbol appears in the description. You must remove the offending characters before Pearl Nano will accept the description. Add or remove channel meta data using the Admin panel 1.

  • Page 183: Codecs And File Format Compatibility

    Pearl Nano User Guide Codecs and file format compatibility Codecs and file format compatibility Configure video encoding Configure audio encoding Codecs and file format compatibility Pearl Nano supports the following codecs: Table 35 Supported video codecs Value Description H.264 H.264 provides high quality video while using low bandwidth.
  • Page 184 Video/audio codecs and formats for recording Audio MP4 and MPEG- Video Codec selected Codec MP4-Frag- selected mented No audio H.264 (and H.265 for Pearl Nano) ü ü ü ü codec ü ü ü H.264 (and H.265 for Pearl Nano) H.264 (and H.265 for Pearl Nano) ü...

  • Page 185: Configure Video Encoding

    Pearl Nano supports H.264 and H.265 encoding. Video encoding profile: This can be set to High, Main, or Baseline. Main is only available on Pearl Nano if H.265 codec is selected. Frame size: The resolution applied to the channel when you stream, record, or output video to a confidence monitor.
  • Page 186 Instead of using the same frame size as the original video source, you can configure a smaller frame size for the channel and let Pearl Nano downscale the video. For example, if the input video signal resolution is 1920×1080 (a 16:9 aspect ratio) and the channel's frame size is set to 1280×720, Pearl Nano downscales the video and streams/records the channel at the lower frame size, using less bandwidth and producing smaller recorded files.
  • Page 187 2. From the Channel(s) menu, select the channel and click Encoding. The encoding configuration page opens. 3. Select a video Codec and do one of the following: If H.264 (or H.265 on Pearl Nano) is selected, select a Video encoding preset and a Video encoding profile. Item Options Software: This matches the default from previous generations of Epiphan products.

  • Page 188: Configure Audio Encoding

    Pearl Nano User Guide Configure audio encoding 4. Configure the frame size, do the following: a. Uncheck Use current signal resolution as the frame size. Enabling Use current signal resolution as the frame size is not recommended if the video input resolution changes frequently. An unstable cable or other disturbance that causes the resolution of the video input signal to change during a live stream can cause the stream to drop.
  • Page 189 Pearl Nano User Guide Configure audio encoding Value Description kHz, 44 kHz and 48 kHz. Most digital signals (HDMI or SDI sources) use 48 kHz audio. Matching the encoded level with the source level provides the best sound quality by avoiding audio resampling.

  • Page 190: Custom Layout Configuration

    Pearl Nano User Guide Custom layout configuration Choose Mono to have left and right stereo channels combined so that when you listen to the streamed or recorded audio, the same blended sound comes through both the left and right channels.
  • Page 191 The layout editing area is where you can add images, video sources, and text overlays to your layout. You can also choose a background matte color, crop images and video, and edit video sources. Note- the Pearl Nano cannot edit video sources.
  • Page 192 It's also where you'll find the Save button. Pearl-2 and Pearl Nano - If an Auto channel is selected as a video source, then Auto A audio is selected by default.

  • Page 193: Resize And Position Items Using Percents Or Pixels

    Pearl Nano User Guide Resize and position items using percents or pixels Resize and position items using percents or pixels You can resize layout items using the percent/pixel adjustment boxes in a layout using the custom layout editor. You can also reposition video sources. See...
  • Page 194 Pearl Nano User Guide Resize and position items using percents or pixels Table 41 Adjustment boxes for item resizing and positioning Item Description The area of your layout item. The four red/white dots represent the boundaries of your layout item.
  • Page 195 Pearl Nano User Guide Resize and position items using percents or pixels Item Description percent box). If using pixels, this value is the item's height, in pixels, with a maximum pixel width (for example, frame size) identified in your channel's encoding settings Configure encoding.
  • Page 196 Pearl Nano User Guide Resize and position items using percents or pixels For example, if you originally set the width of an item to 50% of the layout area (or 960 pixels, assuming your item has a maximum width of 1920 pixels in this example) with no values entered in the left and right adjustment boxes (i.e.
  • Page 197 Pearl Nano User Guide Resize and position items using percents or pixels Example 1: horizontal positioning using percents To position your item along the horizontal axis, first resize your items if desired (as described in Resize layout items), then enter a percent or pixel value into either the left or the right adjustment box to shift your layout item.

  • Page 198: Open The Custom Layout Editor For A Channel

    Pearl Nano User Guide Open the custom layout editor for a channel You can manipulate elements to get the custom look that you want using percents, pixels, your keyboard, or any combination. Here's an example of using pixels and percents to created a custom layout with two video sources and a background image.

  • Page 199: Configure A Custom Layout For A Channel

    2. From the Channels menu, select the channel and click Layouts. The custom layout editor opens. Pearl Nano - If this is an Auto channel and you have a video source connected to Pearl Nano and the channel encoding is set to use the current signal resolution as frame size, the video source automatically appears in the full frame.

  • Page 200: Rename A Layout

    Pearl Nano User Guide Rename a layout 5. Click Save when you're done or continue to add additional video sources to the layout, resize and crop each video source to exactly how you want them to appear. For examples, see Channel layout examples.

  • Page 201: Add An Image To A Layout

    Pearl Nano supports .PNG and .JPEG images up to a maximum size of 4096×2160. For many applications like a background, you will want your image to have the same aspect ratio as the channel in which the image appears.
  • Page 202 Pearl Nano User Guide Add an image to a layout Add an image to a layout using the Admin panel's custom layout editor 1. Login to the Admin panel as admin, see Connect to the Admin panel. 2. From the Channel(s) menu, select the channel and click Layout(s). The custom layout editor opens.

  • Page 203: Upload Or Remove An Image Or Video File Using The Media Page

    Upload or remove an image or video file using the Media Pearl Nano User Guide page Upload or remove an image or video file using the Media page You can customize a channel by adding pictures as backgrounds, overlays, or transparent overlays. Video files can also be uploaded and can be used for use cases such motion background, pre and post roll as well as video playback in a channel.

  • Page 204: Add A Text Overlay

    Pearl Nano User Guide Add a text overlay 3. To upload a file, click Choose File and browse to select the file to upload, then click Upload. 4. To remove a file, click Remove beside the file name and click OK when prompted.
  • Page 205 Pearl Nano User Guide Add a text overlay If you use a non-monospaced font, the size of the text overlay changes as the letters, numbers, and the length of words change. Use a monospaced font to maintain a consistent size for the text overlay (assuming the total number of characters in the text string doesn't change).
  • Page 206 Pearl Nano User Guide Add a text overlay You can change the order in which items appear on the layout editing area by re-arranging the order the items appear in the list beneath Add new item. Items at the top of the list appear in front, and items lower down the list appear behind.

  • Page 207: Custom System Variables For Text Overlays

    Pearl Nano User Guide Custom system variables for text overlays 6. Resize the overlay text box using the padding settings. The handles on the corner of the overlay text box are not click-and-drag and do not resize the text box. To resize the text box, use the padding fields to add space above, below, and on either side of the text.

  • Page 208: Crop A Video Source

    CPU usage for Pearl Nano. Pearl-2 and Pearl Nano can capture a 1080p section from a 4K source, a specific aspect ratio or size from a source, or select a crop that fits into your layout better than the full area of your video.
  • Page 209 Pearl Nano User Guide Crop a video source 5. The Crop window has several tools for creating the best crop possible. Free form is the default crop mode. In this mode, you can change the size, aspect ratio, and position of the crop with minimal restrictions.
  • Page 210 Pearl Nano User Guide Crop a video source You can also manipulate the crop-box using keyboard controls. You can move the crop box using the arrow keys, and holding Ctrl or Shift while resizing the box keeps the aspect ratio of the box constant.

  • Page 211: Video And Audio Input Sources

    Pearl Nano User Guide Video and audio input sources Video and audio input sources The Admin panel automatically discovers all video and audio sources that you connect to the input ports on the Pearl device and lists them in the Inputs menu of the Admin panel. You can also configure a video source's settings using the Admin panel.

  • Page 212: Tested Rtsp-Based Ip Cameras

    Audio mixers and other line-level audio devices can be connected to: Pearl-2 and Pearl Nano - the XLR and RCA audio input ports . Embedded audio from sources connected to the HDMI, SDI, and USB ports (only USB audio on Pearl Nano) is also supported.
  • Page 213 Pearl Nano User Guide Tested RTSP-based IP cameras For example, to connect a Sony SRG300SE camera with an IP address of "192.168.0.160", your source URL needs to be entered as: "rtsp://192.168.0.160/video1" Or, if using a Q-See QCN8029Z camera, your source URL needs to be entered as: "rtsp://192.168.0.160/"...

  • Page 214: Connect An Rtsp Source

    Connect an RTSP source Connect an RTSP source You can connect an RTSP source (such as an IP camera or another Pearl device) to Pearl Nano over a network using the Admin panel. For a list of tested cameras and their URL syntax, see Tested RTSP-based IP cameras RTSP video encoding is supported with H.264 video codec (and H.265 on Pearl Nano) and MP3 or AAC audio...

  • Page 215: Connect An Srt Stream As An Input

    Pearl Nano - Pearl Nano cannot be used as a switcher. Pearl Mini and Pearl Nano - One video input on Pearl Mini and Pearl Nano can be from an SRT source. When adding an SRT input, be sure to select the correct SRT mode. For example, if the SRT source stream is using rendezvous mode, ensure you set the SRT input in the Admin panel to rendezvous mode.
  • Page 216 For caller/listener modes, you must know which mode the SRT source uses and configure the SRT input on Pearl Nano to use the corresponding mode. Caller mode can be used only for connection with the publicly accessed destination/source. Listener mode can be used for connection with any source/destination (including within a local network behind the firewall).

  • Page 217: Preview A Video Source Using The Admin Panel

    , where the <encoder-ip-address> and <port> could be a Pearl device sending an SRT stream. Source port - enter the port number for Pearl Nano to use for SRT traffic. Stream ID - In the Stream ID field, enter a unique name for this stream.

  • Page 218: Rename An Input Port

    Pearl Nano User Guide Rename an input port Preview an input source using the Admin panel 1. Login to the Admin panel as admin, see Connect to the Admin panel. 2. Ensure a source is connected to the input port.

  • Page 219: Add A Custom No Signal Image

    Pearl Nano User Guide Add a custom No Signal image Video settings Value Input type Description Use this setting to scale the video input source. This is useful when adding multiple video sources in a custom layout such as picture in picture or...
  • Page 220 Pearl Nano User Guide Add a custom No Signal image Set the no signal image for an input port using the Admin panel 1. Login to the Admin panel as admin, see Connect to the Admin panel. 2. From the Inputs menu, click the source name. The configuration page for the source opens.

  • Page 221: Stream

    Smart TVs, and Content Distribution Networks. Pearl Nano is flexible, easy to setup, and supports all the standard codecs, as well as the most common media players. Streaming options include: unicast, multicast, SRT, HLS, RTMP, SAP, and more.

  • Page 222: What Is Streaming

    Unicast and multicast streams are also supported. Pearl Nano - start and stop streaming by using the Streaming key located on the front panel or directly from the Admin panel . You can also control streaming using Epiphan Edge from a mobile device or tablet, see Control recording and streaming using Epiphan Edge.

  • Page 223: Streaming To A Cdn, Multicasting, And Streaming To Multiple Destinations

    Pearl Nano can publish to multiple destinations at the same time. Do not use Motion JPEG (MJPEG) encoding when streaming a channel to CDNs and multicast streaming at the same time. For more information, see Configure video encoding.

  • Page 224: Directly Sharing Channel Stream Urls With Viewers

    Directly sharing channel stream URLs with viewers People on the same local network as Pearl Nano can easily view a channel's live broadcast stream. All you need to do is provide the channel's stream URL and log in credentials for viewers, see Change user passwords.

  • Page 225: About Streaming Using Srt

    You can configure Pearl Nano as an SRT source encoder and stream video using SRT. You can also configure Pearl Nano as an SRT decoder and ingest SRT streams as video inputs. Up to one of the video inputs you...
  • Page 226 Pearl Nano User Guide About streaming using SRT Pearl Nano as SRT source encoders in a multiple-source setup. Before content is streamed between the SRT source and destination, a communication link must be established between them for SRT control and recovery packets. Any firewalls blocking the path must be traversed.

  • Page 227: Secure Streaming

    SRT includes latency controls to adjust for poor network quality while maintaining an acceptable amount of delay. Pearl Nano provides statistics to determine the amount of packet loss. Using the Admin panel, you can increase or decrease the amount of latency applied to the stream to help mitigate any Quality of Service (QoS) issues.

  • Page 228: Suggested Stream Settings

    The following table provides suggested settings to maximize your video quality while minimizing system resource usage when streaming video content from Pearl Nano. Table 45 Suggested stream settings for video...
  • Page 229 Pearl Nano User Guide Suggested stream settings Option Setting Video encoding profile Pearl Nano - Main Key frame interval 2 sec Limit frame rate Pearl Nano: Bitrate 3000 kpbs for HD 24 Mbps for 4K UHD Audio format AAC 44 KHz...

  • Page 230: Streaming A Channel Direct To Viewers

    Stream live over the standard HTTP port 80, making it possible to cross firewalls and proxies that are normally accessible to other HTTP traffic and facilitates content HTTP Live Streaming delivery to CDNs. If HTTPS is configured on Pearl Nano, traffic from port 80 is (HLS) pull redirected to port 443. See Enable HLS (pull)

  • Page 231: Share A Live Broadcast Stream (Http, Https, Or Rtsp)

    If HTTPS is configured, the live broadcast URL will start with https instead of http . If Pearl Nano is behind a firewall and you want to share a stream with remote viewers, you need to set up port forwarding on your network. Consult with your network administrator.

  • Page 232: Enable Hls (Pull)

    Enable HLS (pull) Stream a live broadcast of a channel directly to viewers on the same local network as Pearl Nano using HTTP over port 80. This gives viewers with iOS devices convenient access to the channel's live broadcast. If HTTPS is configured for Pearl Nano, the traffic from port 80 is redirected to HTTPS port 443.

  • Page 233: Restrict Viewer Access To Channel Streams

    HLS stream's video data without having to provide a viewer password or LDAP authentication as configured on Pearl Nano. A viewer password or LDAP authentication that is configured on Pearl Nano is still needed to access the HLS stream’s playlist.

  • Page 234: Restrict Viewers By Ip Address

    Pearl Nano User Guide Restrict viewers by IP address To return the channel to the global access control settings, select Use global settings from the drop down and click Apply. The configuration fields are disabled and any changes to the configuration fields are not saved.
  • Page 235 Pearl Nano User Guide Restrict viewers by IP address Item Description To allow all except IP addresses in the deny list, if any, leave the field blank. You can use the Allow list by itself, or in conjunction with the Deny IP’s list as an exception to a rule in the allow list.
  • Page 236 Pearl Nano User Guide Restrict viewers by IP address Table 50 Example allow lists Example Description The simplest allow/deny list is to use the list of known IP addresses to craft a list of allowed IP addresses. All other addresses are denied access to the broadcast.
  • Page 237 Pearl Nano User Guide Restrict viewers by IP address Example Description Allow: 192.168.1.200-192.168.1.250, 192.168.1.50-192.168.1.51, 192.168.1.75 Deny: 192.168.1.211 Both lists can have multiple ranges and multiple distinct IP addresses, provided they are separated by commas. The following table lists some sample deny lists.

  • Page 238: Change Http And Rtsp Streaming Port Values

    By default, each channel you create is assigned a unique HTTP and RTSP port number.  You cannot create channels on the Pearl Nano. For RTSP streaming directly to users on your LAN, the only information that's needed to view the broadcast is the URL and the RTSP port number used to stream the broadcast.

  • Page 239: Disable And Enable Direct Channel Streaming

    Pearl Nano User Guide Disable and enable direct channel streaming The port number must be higher than 500 for HTTP. In the case of RTSP streaming this value is ignored. 4. Set the RTSP Streaming port to specify which port to use when you are streaming live video via RTSP.

  • Page 240: Viewing A Channel's Live Broadcast Stream

    When you set up a channel, the system automatically generates and displays a list of available live broadcast streams. You can share the channel's stream URLs with people on the same local network as Pearl Nano so they can watch a live broadcast of the channel. All you need to do is provide them the channel's stream URL and...
  • Page 241 Pearl Nano User Guide Viewing a channel's live broadcast stream Just copy the live broadcast URL and share that with viewers so they can watch the channel stream using a web browser, see View the live broadcast URL using a web browser.

  • Page 242: View The Live Broadcast Url Using A Web Browser

    You can share a channel's live broadcast URL with viewers so they can watch your live stream using their favorite web browser. Your viewers must be on the same network as Pearl Nano to watch a live broadcast using the channel's live broadcast URL.

  • Page 243: View The Streaming Url Using A Media Player

    You can share a channel's streaming URL with viewers so they can watch your live stream using their favorite media player, like VLC. Your viewers must be on the same network as Pearl Nano to watch a channel stream using a stream URL.
  • Page 244 Pearl Nano User Guide View the streaming URL using a media player 4. Press Play to watch the stream in the media player window.

  • Page 245: Streaming To Servers, Cdns, And Other Devices

    Streaming to servers, CDNs, and other devices Pearl Nano can stream to CDNs, local media servers, and even to other Pearl Nano devices that are acting as a streaming ingestion point. Pearl Nano supports many streaming protocols. Use the Admin panel to set up individual channels for streaming.

  • Page 246: Set Up An Srt Stream Using Rendezvous Mode

    Pearl Nano User Guide Set up an SRT stream using rendezvous mode 5. Enter the URL of the ingestion point provided by the CDN or media server. For RTMP push, enter rtmp followed by the rest of the URL, for example: rtmp://<server-ip- address>:<port>/etc...
  • Page 247 SRT stream. In the following example, a Pearl Nano is set up as SRT Source A (192.168.1.10) with port 20000 and another Pearl Nano is set up as SRT Destination B (203.0.113.10) with port 20000.
  • Page 248 Configure SRT Destination B to use the same port value as Source A for the SRT stream (e.g. 20000). If the destination device is another Pearl Nano, you do this when adding the SRT stream as a video input source using the Admin panel, see Connect an SRT stream as an input.

  • Page 249: What's Next

    13. When your ready to start streaming, click Start What's next? If you also need to set up Pearl Nano as an SRT destination and ingest an SRT stream from a remote source, you must add the SRT stream as a input, see Connect an SRT stream as an input.
  • Page 250 Pearl Nano User Guide Set up an SRT stream using caller and listener modes The public IP address of the Firewall/NAT is 168.112.1.1 and port 2000 is the designated SRT streaming port. All traffic received at 168.112.1.1 on port 2000 is granted permission to pass through the firewall and is forwarded ( ...
  • Page 251 (Optional) In the Source port field, enter the port number that this Pearl Nano should use for SRT traffic. b. If Listener is selected, enter the Port number that this Pearl Nano should use for SRT traffic. See Network ports used by Pearl Nano to determine available ports.

  • Page 252: Adjust Latency And View The Srt Stream Status

    13. When your ready to start streaming, click Start What's next? If you also need to set up Pearl Nano as an SRT destination and ingest an SRT stream from a remote source, you must add the SRT stream as a input, see Connect an SRT stream as an input.
  • Page 253 Pearl Nano User Guide Adjust latency and view the SRT stream status You can add from 80 ms to 8000 ms of latency to the SRT stream. Increasing latency gives more time to buffer packets and resend any that got lost in transit to the destination. If the latency value set for the stream is too low and there is packet loss over the network, retransmission of lost packets will not be possible and the stream quality will suffer.
  • Page 254 Pearl Nano User Guide Adjust latency and view the SRT stream status Adjust latency and recovery bandwidth overhead for an SRT stream using the Admin panel 1. Log in to the Admin panel as admin, see Connect to the Admin panel.

  • Page 255: Set Aes Encryption And A Passphrase For Srt

    IT involvement. Pearl Nano can send a single resolution and bitrate HLS stream as an HTTP POST (or HTTP PUT) to HLS ingestion servers and CDNs such as Akamai and YouTube. The default is HTTP POST. Your channels on Pearl Nano must be configured for H.264 or preferably H.265 on Pearl Nano and AAC audio codec to stream using...
  • Page 256 Only a single resolution and bitrate stream is supported. Suggested stream settings for the best streaming settings for Pearl Nano. Fragmented MP4 is not supported. If the HLS ingestion server requires a custom user-agent name, add that to the HLS stream in the Advanced settings using the Admin panel and ensure the agent-name is added to the HLS ingestion server's white list.

  • Page 257: Set Up An Rtsp Announce Stream

    10. (Optional) Under Advanced settings, you can set the following: a. Master manifest: Enter the URL (including the master playlist file name) of where Pearl Nano will upload the master manifest file. The master playlist also provides the bitrate, resolution, and codec.

  • Page 258: Set Up A Stream To The Cdn Using An Xml Profile

    9. Click Delete this stream at any time to delete the stream. Set up a stream to the CDN using an XML profile Some CDNs provide an XML file for easy configuration setup. Pearl Nano supports using XML profiles to set a stream.

  • Page 259: Start And Stop Streaming To A Cdn

    Pearl Nano User Guide Start and stop streaming to a CDN 3. Click New stream and select Use profile XML. 4. Select the XML file that was provided by your CDN provider, then click OK. The new stream is created using the default name Stream 1 and the configuration from the XML file is applied.

  • Page 260: Multicast Streaming

    You can stream to several multicast networks and at the same time, stream to non-multicast CDNs. Pearl Nano supports multicast streaming to an IP TV or a set-top box playlist using SAP when the stream format is MPEG-TS.

  • Page 261: Mpeg-Ts Streams Using Rtp/Udp Push

    Pearl Nano User Guide MPEG-TS streams using RTP/UDP push Topics include: MPEG-TS streams using RTP/UDP push MPEG-TS streams using UDP push Multicast streaming using RTP/UDP Set up traffic shaping Viewing with Session Announcement Protocol (SAP) MPEG-TS streams using RTP/UDP push When you configure an MPEG-TS stream using RTP/UDP push, you have the option to enable SAP and multicast over a local network at the same time.
  • Page 262 Pearl Nano User Guide MPEG-TS streams using RTP/UDP push 4. Enter the destination multicast IP address where the broadcast can be viewed. A IPv4 multicast address range is an address between 224.0.0.0 to 239.255.255.255. Contact your System Administrator for the specific address to use.

  • Page 263: Mpeg-Ts Streams Using Udp Push

    Pearl Nano User Guide MPEG-TS streams using UDP push 5. Enter the destination port number through which the media will stream. 6. (Optional) To advertise your stream to a media player over a local network, do the following: a. Check SAP announcement to enable advertising your stream over a local network. When this is enabled and a multicast IP address is configured, your stream is displayed in the playlist of the local media player.
  • Page 264 Pearl Nano User Guide MPEG-TS streams using UDP push Video – H.264 or H.265 for Pearl Nano Audio – MP3 or AAC, if audio is configured. To configure MPEG-TS with UDP push and enable SAP: 1. Login to the Admin panel as admin, see Connect to the Admin panel.

  • Page 265: Multicast Streaming Using Rtp/Udp

    Multicast streaming using RTP/UDP You configure an RTP/UDP (push) stream on Pearl Nano using the Admin panel. If you're streaming to 10/100 Mbps set-top boxes over Gigabit Ethernet and you notice frames are dropping, you can limit the bandwidth of the stream, see Set up traffic shaping.
  • Page 266 95 Mbps. After enabling traffic shaping for a channel using the Admin panel, you can no longer use the Pearl Nano API to clear or configure traffic shaping for that channel. If you currently use the API to configure traffic shaping, see the Technical Notes for your Pearl Nano model for instructions.

  • Page 267: Viewing With Session Announcement Protocol (Sap)

    Your stream is advertised by the metadata title, if one was configured; otherwise, the stream is identified by its channel identifier. For Pearl Nano, the channel identifier is always 1. For a description of how to set the metadata, refer to Add or remove channel metadata.
  • Page 268 Pearl Nano User Guide Viewing with Session Announcement Protocol (SAP) 2. Ensure the SAP announcement IP is a multicast IP address. Some media players, for example Exterity receivers, listen for SAP announcements on a specific multicast address 239.255.255.255. If your audience is using Exterity to view your stream, you must change the SAP announcement IP address to 239.255.255.255.

  • Page 269: Streaming To A Media Player Or Smart Tv

    Streaming to a media player or smart TV Streaming to a media player or smart TV Your Pearl Nano can use SAP to stream to set-top boxes, digital signs, smart TVs and other digital media players. The following table gives an overview of how this works.

  • Page 270: Record

    Record Record You can stream your content and record it at the same time. Pearl Nano encodes the video and audio it captures. There are different ways to download recordings, like automatically downloading recordings to a USB memory device. For Pearl Nano, an SD card or a SATA M.2 2280 SSD must be installed to record content, see SD card and SATA M.2 2280 SSD...
  • Page 271 Pearl-2 and Pearl Nano - If the channel that is recording is an auto channel, a new recording is started if the video input source automatically switches from one video source to another due to signal loss.

  • Page 272: Pearl Mini And Pearl Nano Recording Storage Information

    SATA M.2 2280 SSD storage. After an SD card is formatted using Pearl Nano or Pearl Mini, do not manually change the default file folder structure on the SD card. Ejecting the SD card while the recording is in progress may corrupt the SD card and cause loss of data.

  • Page 273: Record A Channel

    Start and stop recording using the Record control key on the Pearl Nano Simply press the Record control key on Pearl Nano's front panel to easily start and stop recording a channel. The Record control key glows solid red and the recording timer on the Channel view increments while recording...
  • Page 274 Record and stream using the control keys. Start and stop recording using the front screen menu on Pearl Nano 1. Press the left arrow key repeatedly on the control key interface until the Menu screen displays. 2. Use the arrow and check mark keys to select Channel. Then from the Channel screen, select Recording to open the Recording screen.

  • Page 275: Configure Recording Settings, File Size, And Type

    (assuming the time limit has not yet been reached). Size limit Pearl Mini and Pearl Nano - maximum storage depends on the size of the SD card (or SSD on Pearl Nano) installed Specifies the recording file type. Select from AVI, MP4, MP4-Fragmented, MPEG-TS, or MOV.

  • Page 276: Restart Recording To A New File

    Time limit: Select a value from 5 minutes to unlimited. Size limit: Pearl Nano - Select a value from the listed options. The range depends on the size of the SD card or M.2 SSD installed. File type: AVI, MPEG-TS, MOV, MP4, or MP4-Fragmented.
  • Page 277 Connect to the Admin panel. 2. Pearl Nano - From the Channel menu, select Recording. The Recording page opens. 3. Select Reset to stop the current recording and start a new recording. 4. Refresh the page to see the updated list of recordings.

  • Page 278: Manage Recorded Files

    Manage recorded files Pearl-2 and Pearl Nano save recordings by default to the SD card (or SATA M.2 2280 SSD on Pearl Nano) . When the SD card is full, new recordings overwrite the oldest recordings. You can not manually transfer recordings off the SD card to iOS or Windows systems.

  • Page 279: Join Recorded Files Together

    Download ffmpeg from the Internet and join multiple recorded files 1. Download the files that you need from Pearl Nano and make sure you have the right paths and file names. For example: C:\Users\JoesComputer\downloads\Program_A_May11_16-24-56.avi...

  • Page 280: Automatic File Transfers

    View the AFU log About Automatic File Upload (AFU) Pearl Nano can automatically upload recorded files to an accessible off-system storage location. You can set the file transfer to happen after a set amount of time or after the file completes recording.

  • Page 281: Set Channels And Recorders To Include In Afu

    Pearl Nano User Guide Set channels and recorders to include in AFU FTP/SFTP RSync CIFS Amazon Web Server 3 (AWS S3) WebDav USB Drive Important considerations Only one type of AFU can be used for all file transfers from the same channel.

  • Page 282: Enable Afu, Schedule, And Set Options

    Pearl Nano User Guide Enable AFU, schedule, and set options Set a channel or recorder to include in the AFU schedule using the Admin panel 1. Login to the Admin panel as admin, see Connect to the Admin panel. 2. Click Recording in the Channel(s) menu.
  • Page 283 Remote path destination file system. Remove after upload Delete files from local storage on Pearl Nano when the upload completes. Change the color of the file in the recording list to show the files are Mark file as downloaded downloaded. This only applies if the files are not deleted after upload is complete.

  • Page 284: Configure Afu To Ftp Server Parameters

    Pearl Nano User Guide Configure AFU to FTP server parameters Configure AFU to FTP server parameters You can automatically upload recordings to an FTP server when you select FTP as the AFU protocol transfer type using the Admin panel. The following table describes the parameters to configure for AFU to an FTP server.

  • Page 285: Configure Afu To Sftp Server Parameters

    Pearl Nano User Guide Configure AFU to SFTP server parameters 3. Specify the Server Port used for the target FTP server. The standard port is 21. 4. Enter the FTP account username in the Login field. 5. Enter the FTP account password in the Password field. The characters are masked with dots.
  • Page 286 6. Select Use temp file to name files with a temporary filename extension (.part) on the server until upload is complete. For secure file transfer, you can upload an SSH identity for Pearl Nano. This key must be trusted by the destination server. Details for generating the key and setting up this trust are...

  • Page 287: Configure Afu To Rsync Server Parameters

    Pearl Nano User Guide Configure AFU to RSync server parameters 7. (Optional) Set up SSH identity for SCP and SFTP clients. If no identity is uploaded, or to upload a new identity (overwrites the old identity): a. Click Choose File and navigate to select the private key file from your hard drive, then click Open.

  • Page 288: Configure Afu To Cifs Server Parameters

    Pearl Nano User Guide Configure AFU to CIFS server parameters Name Description Select to enable checksum checking during file transfer. This increases the time taken to Checksum transfer, but also increases reliability of the transfer. Prerequisites Channels and recorders are already added for AFU, see...
  • Page 289 Pearl Nano User Guide Configure AFU to CIFS server parameters The following table describes the parameters to configure AFU to a CIFS server. Table 59 CIFS Automatic File Upload Configuration Parameters Name Description The CIFS server port. Leave blank to use the default port, or enter the port used for your Server Port CIFS server.

  • Page 290: Configure Afu To Scp Client Parameters

    Pearl Nano User Guide Configure AFU to SCP client parameters 2. Specify the target Server address. If your system is configured with DHCP or has a valid DNS configuration (see Configure DHCP), you can use the server’s fully qualified domain name instead of the IP address.
  • Page 291 (Alternatively you can choose to use a private key instead of a password for authentication.) For secure copy you can upload an SSH identity for your Pearl Nano. This key must be trusted by the destination server. Details for generating the key and setting up this trust...

  • Page 292: Configure Afu To Aws S3 Parameters

    Pearl Nano User Guide Configure AFU to AWS S3 parameters 6. (Optional) Set up SSH identity for SCP and SFTP clients. If no identity is uploaded, or to upload a new identity (overwrites the old identity): a. Click Choose File and navigate to select the private key file from your hard drive, then click Open.
  • Page 293 Pearl Nano User Guide Configure AFU to AWS S3 parameters Name Description The Secret Access Key is part of your access key for your AWS account and is a Secret Access Key required parameter, i.e.bHaprXUenFEMI/K6MANVG/cPxDfiBYEXAMPLEKEY. The temporary security token provided by the AWS Security Token Service (STS) that Session Token allows access to your AWS account for authorized users.

  • Page 294: Configure Afu To Webdav Server Parameters

    Pearl Nano User Guide Configure AFU to WebDav server parameters Configure AFU to WebDav server parameters You can automatically upload recordings to a WebDav server when you select WebDav as the AFU protocol transfer type using the Admin panel. The following table describes the parameters to configure AFU to a WebDav server.

  • Page 295: Afu Or Copy To Usb

    AFU or copy to USB The Pearl device has USB 3.0 ports (a single port on Pearl Nano) that you can use to copy recordings to external USB flash drives or hard drives. Use this to conveniently provide speakers with a copy of their presentation before they leave the presentation venue.

  • Page 296: Afu To A Usb Storage Device

    Pearl Nano User Guide AFU or copy to USB We recommend you only connect one USB device to a Pearl device at a time. Only one copy or move to USB operation is permitted at a time, even though the UI may appear to let you start a second one. Please wait until the first is complete before starting a new operation.
  • Page 297 Prerequisites A properly formatted USB device not connected to a USB port on Pearl Nano. Configure a one-time copy of all recorded files to a USB storage device using the Admin panel 1.

  • Page 298: Manually Copy Recordings To Usb Storage Device

    Manually copy recordings to USB storage device You can manually copy recordings to a USB storage device that is connected to Pearl Nano. This procedure is separate from automatic file upload and does not need any pre-configuration in the automatic file upload page.
  • Page 299 File Upload configuration page and disable automatic file upload or switch to a non-USB based upload type. 4. Insert your USB storage device into the USB port on Pearl Nano, then click Recording from the Channel menu in the Admin panel. The Recording page opens.
  • Page 300 Pearl Nano User Guide AFU or copy to USB 6. Follow the steps to Safely eject USB storage device when you're done. View file transfer status and cancel file copy to a USB device During a file transfer to an External USB drive, you can monitor the file transfer progress and cancel the file transfer using the Admin panel.
  • Page 301 Pearl Nano User Guide AFU or copy to USB View available USB storage space When you insert a USB storage device into a USB port and select an External USB Drive action other than ignored (i.e. manual copy, automatic copy, etc), the total and free space are calculated and displayed in the Admin panel.
  • Page 302 Pearl Nano User Guide AFU or copy to USB You can also view the storage capacity when you select Storage using the front screen menu. A USB storage device must be connected to see the USB storage listed. Safely eject the USB storage device When you're done saving recordings to the USB storage device, you can safely eject it using the link at the...

  • Page 303: Automatic File Upload To A Usb Storage Device

    Manually copy recordings to USB  You can manually copy recordings to a USB storage device that is connected to Pearl Nano. This procedure is separate from automatic file upload and does not need any pre-configuration in the automatic file upload page.
  • Page 304 File Upload configuration page and disable automatic file upload or switch to a non-USB based upload type. 4. Insert your USB storage device into the USB port on Pearl Nano, then click Recording from the Channel menu in the Admin panel. The Recording page opens.
  • Page 305 Click Copy Selected to external drive to copy the files to the USB drive. b. Click Move Selected to external drive to move the files and delete them off of Pearl Nano. In this example, the first file is currently recording and cannot be downloaded.
  • Page 306 Pearl Nano User Guide Manually copy recordings to USB  View available USB storage space When you insert a USB storage device into a USB port and select an External USB Drive action other than ignored (i.e. manual copy, automatic copy, etc), the total and free space are calculated and displayed in the Admin panel.

  • Page 307: One-Time Copy All Recordings To Usb Storage Device

    2. At the bottom of the menus panel, click eject and click OK when prompted. It's now safe to disconnect the USB storage device from Pearl Nano. One-time copy all recordings to USB storage device When one-time move/copy of files is configured, the Pearl device automatically starts copying files as soon as you connect a USB storage device to the USB port.
  • Page 308 Prerequisites A properly formatted USB device not connected to a USB port on Pearl Nano. Configure a one-time copy of all recorded files to a USB storage device using the Admin panel 1.

  • Page 309: Manually Copy Recordings To Usb

    Manually copy recordings to USB  You can manually copy recordings to a USB storage device that is connected to Pearl Nano. This procedure is separate from automatic file upload and does not need any pre-configuration in the automatic file upload page.
  • Page 310 File Upload configuration page and disable automatic file upload or switch to a non-USB based upload type. 4. Insert your USB storage device into the USB port on Pearl Nano, then click Recording from the Channel menu in the Admin panel. The Recording page opens.
  • Page 311 Pearl Nano User Guide Manually copy recordings to USB  6. Follow the steps to Safely eject USB storage device when you're done. View file transfer to USB device status and cancel using the Admin panel During a file transfer to an External USB drive, you can monitor the file transfer progress and cancel the file transfer using the Admin panel.
  • Page 312 Pearl Nano User Guide Manually copy recordings to USB  View available USB storage space When you insert a USB storage device into a USB port and select an External USB Drive action other than ignored (i.e. manual copy, automatic copy, etc), the total and free space are calculated and displayed in the Admin panel.

  • Page 313: Manage Usb File Transfer Queue

    Information such as the file name and size, start time, duration, and progress are displayed. A history of file transfers displays until either Pearl Nano is restarted or the list is manually cleared. External USB storage must be configured for the USB file transfer status to display.
  • Page 314 Pearl Nano User Guide Manage USB file transfer queue 1. Login to the Admin panel as admin, see Connect to the Admin panel. 2. From the Configuration menu, select External USB Drive. The External USB Drive configuration page opens. If there are files to be uploaded, they appear in the queue.

  • Page 315: Manage Usb Drive

    Pearl Nano User Guide Manage USB drive Manage USB drive View available USB storage space When you insert a USB storage device into a USB port and select an External USB Drive action other than ignored (i.e. manual copy, automatic copy, etc), the total and free space are calculated and displayed in the Admin panel.

  • Page 316: Add Recordings To An Afu Queue

    Pearl Nano User Guide Add recordings to an AFU queue Add recordings to an AFU queue You can add previously recorded files to an AFU queue using the Admin panel. Before you can add a previously recorded file, the channel must be enabled for AFU and at least one new recording must have been queued.

  • Page 317: Manage The Afu Queue

    Pearl Nano User Guide Manage the AFU queue Manage the AFU queue The Automatic File Upload (AFU) queue displays a list of recorded files waiting to be uploaded. You can view the AFU queue and remove files from the queue using the Admin panel. Automatic File Transfer must be configured for the AFU queue to display.

  • Page 318: Integration

    When CMS is enabled, use the Admin panel to register Pearl Nano as an encoder resource for Kaltura. After Pearl Nano is registered, you can assign it a unique name that appears in the list of resources when creating an event in Kaltura's MediaSpace.
  • Page 319 Kaltura developer website: www.developer.kaltura.com There are two types of Kaltura application tokens you can use with Pearl Nano: an administrative session type and a user session type. With an administrative session token, Pearl Nano uploads event recordings to the respective event owner's account in Kaltura as expected.
  • Page 320 6. Click Register device. An Events screen is added to Pearl Nano's front screen. Press the left arrow key on the control key interface until you see the Events screen display. This is where you can see a list of scheduled Kaltura events for your Pearl Nano device.

  • Page 321: Disable Or Deregister From Kaltura

    MediaSpace. However, the events schedule won't synchronize on Pearl Nano and any events that are scheduled to start while CMS is disabled do not start on Pearl Nano. If CMS is re-enabled on Pearl Nano before the event is scheduled to end, that event will start automatically after the events schedule is refreshed on Pearl Nano, see View scheduled CMS events and history.

  • Page 322: Change The Resource Name Used For Kaltura

    Using the Admin panel, you can change the resource name that's assigned to Pearl Nano while it's registered with Kaltura. Each Pearl Nano is assigned a unique resource name that includes the serial number of the device by default. You can transfer scheduled VOD and scheduled webcasting events from one resource to another by assigning Pearl Nano the same resource name as another resource.

  • Page 323: Kaltura Recording And Webcasting Setup

    3. From the Choose CMS drop down, select Kaltura and then click Apply. 4. Enter your Partner ID and Administrator secret that you got from Kaltura. 5. Change the Resource name to the resource name of the Pearl Nano you are replacing and click Register device.

  • Page 324: About Kaltura Recording And Webcasting

    Back up recordings for each channel are also saved locally on the Pearl device. Pearl Mini and Pearl Nano - An SD card must be installed to record events. We recommend using large capacity SD cards such as 256 GB with a CMS.(Pearl Nano can also use a large capacity SATA M.2 2280 SSD when using Pearl Nano)
  • Page 325 Alternatively, you can go to the Kaltura Management Console (KMC), find the modified live event entry and then, in the Live stream tab, click Re-generate Stream Token. Do not schedule recordings that are longer than the capacity of Pearl Nano to store the recording on the local drive.

  • Page 326: Kaltura Settings

    Pearl Nano information Kaltura treats the channel you setup on Pearl Nano as a single video-source event for VODs and webcasts. The event recording is uploaded to Kaltura and appears as a single entry in the Kaltura media list. The name of the uploaded recording includes the name of the channel plus the date and time the file was recorded.
  • Page 327 Kaltura from the Pearl device. For example, if the owner account is wilson@myorg.com , enter the suffix @myorg.com here so that the user only needs to enter wilson to authenticate. For Pearl Nano, you must authenticate from the Admin panel. Description - The description of the uploaded media that appears in Kaltura.

  • Page 328: Set Up Channel For Kaltura Vod Events On Pearl Nano

    Set up channel for Kaltura VOD events on Pearl Nano Kaltura treats the channel on Pearl Nano as a single video-source event for scheduled and ad hoc VOD events. After Pearl Nano is registered with Kaltura, the channel defaults should work for scheduled VOD events without further configuration.

  • Page 329: Set Kaltura Ad Hoc Event Parameters

    Set Kaltura ad hoc event parameters When you create a Kaltura webcasting event on Pearl Nano, you have the option to use the primary and backup URLs supplied by Kaltura for the stream or to choose a stream destination that is created locally for the channel on Pearl Nano.
  • Page 330 Enter a suffix to be automatically applied to the Event owner field when users authenticate with Kaltura from the Pearl device (the Pearl Nano must use the Admin panel). For Owner suffix example, if the owner account is wilson@myorg.com , enter the suffix @myorg.com here so that the user only needs to...

  • Page 331: Set The Extend Kaltura Cms Event Interval

    Pearl Nano User Guide Set the extend Kaltura CMS event interval Kaltura Management Console. CMS must be enabled and the Pearl device registered with Kaltura to create ad hoc events. Set default ad hoc event parameters using the Admin panel 1.

  • Page 332: Use Rtmps For A Kaltura Webcasting Event

    Enable CMS and register with Panopto Disable CMS and disconnect from Panopto After Pearl Nano is registered, proceed to create URL redirects for Pearl Nano, setup authentication for ad hoc events, and select default settings. See Panopto recording and webcasting...

  • Page 333: Enable Cms And Register With Panopto

    Enable CMS and register with Panopto Use the Admin panel to register Pearl Nano as a remote recorder for scheduled, recurring, and ad hoc recordings and webcasts. When you register Pearl Nano, a default name is assigned that includes the serial number of Pearl Nano.

  • Page 334: Disable Cms And Disconnect From Panopto

    When you use the Admin panel to disable CMS on Pearl Nano, the remote recorder disconnects from Panopto. As long as Pearl Nano is still registered, you can create new scheduled sessions in Panopto for this remote recorder, but the events schedule won't synchronize until CMS is re-enabled.

  • Page 335: Panopto Recording And Webcasting Setup

    After that, you're ready to select video sources for multiple source recordings and webcasts. Video sources must be connected to Pearl Nano and assigned to a channel. Each channel configure on Pearl Nano is treated as a separate video source for multiple source events in Panopto.
  • Page 336 Do not use AFU or configure recording file size, type and other channel recording settings when CMS is enabled on Pearl Nano. For ad hoc events, Pearl Nano ignores a user's presets that are set in Panopto. As a result, ad hoc recordings automatically upload to the user's default folder as originally assigned by Panopto.

  • Page 337: Set Up Panopto Authentication For Ad Hoc Events

    Pearl Nano information Pearl Nano - You can start and stop events earlier than the scheduled time, as well as pause an event using the Admin panel or the front panel control key interface on Pearl Nano.
  • Page 338 You can use the same API Client ID to enable ad hoc authentication on multiple Pearl Nano systems; however, you must create a separate API client URL redirect for the web-based Admin UI of each individual Pearl Nano device.
  • Page 339 Create API Client page opens. b. From the Create API Client page, enter a unique name for the Pearl Nano API client in the Client Name field. If a client already exists in Panopto with that name, choose a different name.

  • Page 340: Set Panopto Ad Hoc Event Parameters

    6. From the Configuration menu, click CMS. The Content management system configuration page opens. 7. In the Unscheduled ad hoc events section, enter the Pearl Nano API client id that was generated earlier, and then click Apply. Set Panopto ad hoc event parameters Using the Admin panel, you can set parameters that are associated with ad hoc events, including: Session title: This assigns a default title for ad hoc events.

  • Page 341: Set The Extend Panopto Cms Event Interval

    Pearl Nano User Guide Set the extend Panopto CMS event interval 2. From the Configuration menu, click CMS. The Content management system configuration menu opens. 3. Under Unscheduled ad hoc events, enter the information you want associated with this ad hoc event and...

  • Page 342: Enable Mute And Display Image On Pause

    Enable mute and display image on pause Enable mute and display image on pause Using the Admin panel, you can set up Pearl Nano to automatically mute the audio and display an event paused image while a Panopto event is paused.
  • Page 343 Enable mute and display image on pause Pearl Nano records and uploads the full event to Panopto for processing. After the event is uploaded, Panopto removes the paused segments from the final recording. However, Panopto does not remove paused segments from webcasts.

  • Page 344: Disable Low Disk Space Panopto Alerts

    Disable low disk space Panopto alerts Pearl Nano sends a low disk space alert to Panopto when the amount of internal storage space on the device is low. You can disable the low disk space alerts that Pearl Nano sends to Panopto using the Admin panel and...
  • Page 345 Pearl Nano User Guide Disable low disk space Panopto alerts Disable low disk space Panopto alerts using the Admin panel 1. Log in to the Admin panel as admin, see Connect to the Admin panel. 2. From the Configuration menu, click CMS. The Content management system configuration page opens.
  • Page 346 Pearl Nano User Guide Disable low disk space Panopto alerts 4. To enable this feature again, simply check Low disk space alert and click Apply.

  • Page 347: Yuja Setup

    YuJa setup YuJa setup Pearl-2, Pearl Mini, and Pearl Nano hardware encoders integrate directly with YuJa. Once paired, Pearl can access your YuJa calendar to automatically start and stop recordings or streams at scheduled times. Pearl automatically pushes event recordings to YuJa, minimizing administration time and ensuring your content makes it to the right place.
  • Page 348 3. Select YuJa in the Choose CMS dropdown. Click Apply. 4. When integrating YuJa with Pearl Nano you'll need an authentication token. In YuJa this is also called an API Token. For information on finding the API Token in YuJa, contact your YuJa administrator.

  • Page 349: Yuja Settings

    Pearl Nano User Guide YuJa settings Once your Pearl device is registered with YuJa, YuJa will recognize your Pearl device and it will appear in the YuJa list of devices. After registering your product, see YuJa settings to configure the Pearl device for YuJa.

  • Page 350: Creating, Modifying, And Deleting Yuja Events

    Pearl Nano User Guide Creating, modifying, and deleting YuJa events YuJa events must be scheduled in YuJa. To view YuJa events in the Pearl admin panel, click Events and look under Scheduled events. Creating, modifying, and deleting YuJa events Once a Pearl device is registered with YuJa, scheduled events can be created, modified, and deleted.

  • Page 351: View Yuja Events

    YuJa - Contact your YuJa administrator to view YuJa events. CMS recording and webcasting control Pearl Nano appears as an available resource as soon as the device is registered with your CMS and records scheduled events, recurring events, and unscheduled ad hoc events for Kaltura and Panopto CMSs. Connect multiple audio and video sources directly to Pearl Nano and record content from HD cameras, document cameras, HDMI output from computers, and even digital microscope cameras.

  • Page 352: Set Up A Cms Start Screen

    Set up a CMS start screen Do not schedule recordings that are longer than the capacity of Pearl Nano to store the recording on it's local drive. We recommend using large capacity SD cards such as 256 GB or a large capacity SATA M.2 SSSD when using Pearl Nano with a CMS.

  • Page 353: Start/Stop Scheduled Cms Events Using The Admin Panel

    Start/stop scheduled CMS events using the Admin Pearl Nano User Guide panel If you set a 4-digit PIN when the start screen is in locked mode, a lock appears in the top right of the start screen. You must enter the PIN to unlock the CMS Events start screen and access the other screens. When you return to the CMS Events start screen, Pearl device automatically locks itself and you must re-enter the 4-digit PIN to unlock the screen.

  • Page 354: Stop/Start Scheduled Cms Events Using Pearl Nano's Front Screen Menu

    Kaltura CMS system is at the time. Stop/start scheduled CMS events using Pearl Nano's front screen menu You can use the Pearl Nano's front screen and the control key interface to manually start scheduled events up to thirty minutes before the scheduled start time.
  • Page 355 Nano's front screen menu When CMS is enabled on Pearl Nano, an Events screen is added to the screens you can view on the front screen. If you don't see the Events screen on the front screen, press the left arrow key (or the right arrow key) on the control key interface to cycle through the different views.

  • Page 356: Extend Or Pause Cms Recordings And Webcasts

    The option to extend the event appears on the Events screen while the event is in progress. Events cannot be extended beyond the start of the next scheduled event. On the Pearl Nano, use the front panel control key interface to select the button to add the specified amount of time to the current event.
  • Page 357 Pearl Nano User Guide Extend or pause CMS recordings and webcasts your Pearl device to mute the audio and display an event paused image to let your viewers know the event is paused, see Enable mute and display image on pause.

  • Page 358: Create Ad Hoc Events Using The Admin Panel

    Create ad hoc events using the Admin panel Extend or pause an event using the front screen on Pearl Nano 1. If you don't see the Events screen on the front screen, press the left arrow key (or the right arrow key) on the control key interface to cycle through the different views.
  • Page 359 Pearl Nano User Guide Create ad hoc events using the Admin panel Kaltura event details Table 69 Kaltura ad hoc event details Item Description Event owner The event owner will be the email connected to your Kaltura account. Full name The full name associated with the Kaltura account.
  • Page 360 Pearl Nano User Guide Create ad hoc events using the Admin panel Table 70 Panopto ad hoc event details Item Description Enter a unique name for the ad hoc event. If no name is entered, a default event Session title consisting of the current date and time is applied.

  • Page 361: Log Out Of An Ad Hoc Session

    Pearl Nano User Guide Log out of an ad hoc session 3. Click Create new event. A pop-up window appears. a. For Kaltura: In the Event owner field, enter your Kaltura user ID as your CMS login credentials, then click Login. After you're authenticated, your user name appears in the Full name field and you can enter the ad hoc event details.

  • Page 362: Schedule When Cms Event Recordings Upload

    Pearl Nano User Guide Schedule when CMS event recordings upload 2. Click Logout beside your login user name. 3. To close the authentication session with the Panopto server, open a new tab in the same browser that you used to login and go to: https://<PanoptoServerURL>/Panopto/Pages/Auth/Logout.aspx Closing the authentication session with the Panopto server may not close the authentication session with a third-party LMS.

  • Page 363: Upload The Local Panopto Webcast Recording

    You can disable this feature using the Admin panel. The Pearl Mini and the Pearl Nano need a storage solution to use this feature. The Pearl Mini can use an SD card and the Pearl Nano can use an SD card or SATA m.2 2280 SSD.
  • Page 364 Pearl Nano User Guide Recover channel backup recordings Download recordings for a channel using the Admin panel 1. Login to the Admin panel as admin or operator, see Connect to the Admin panel. 2. From the Events menu, click the arrow icon beside the event to see which channels were included for that event.
  • Page 365 Pearl Nano User Guide Recover channel backup recordings Delete recordings for a channel using the Admin panel To delete recordings for a channel, do one of the following: To delete a single recording, click the X icon to the right of a recording and click OK when prompted.
  • Page 366 Pearl Nano User Guide Recover channel backup recordings The list may not update immediately. You can refresh the list by reloading the Recording page (for channels) or the recorder settings page (for recorders).

  • Page 367: Maintenance

    Choose Reboot from the Maintenance page using the Admin panel. Reboot using the front screen menu. Power off the device by removing the power adapter cable attached to the rear panel of Pearl Nano. Reboot the device using the Admin panel 1.
  • Page 368 Pearl Nano User Guide Power down and system restart Reboot the device using the front screen menu 1. Press the left arrow key repeatedly on the control key interface until the Menu screen displays. 2. Use the arrow and check mark keys to select System. Then from the System screen, scroll down using the arrow key and select Reboot.

  • Page 369: Back Up Your Pearl Device Setup

    Pearl Nano User Guide Back up your Pearl device setup Back up your Pearl device setup Configuration presets are the perfect way to back up your Pearl device setup so that you can reapply it later without worrying if someone changes your settings or does a factory reset.

  • Page 370: Perform A Factory Reset

    Perform a factory reset Perform a factory reset Administrators can use the Admin panel to perform a factory reset and restore the configuration of Pearl Nano to the manufacturer's original default settings. For a list of affected settings, see The Factory default configuration preset and Factory reset.

  • Page 371: Firmware Upgrade

    Pearl Nano User Guide Firmware upgrade 1. Press the left arrow key repeatedly on the control key interface until the Menu screen displays. 2. Use the arrow and check mark keys to select System. Then from the System screen, select Settings to open the Settings screen.

  • Page 372: Check For Firmware Updates

    Pearl Nano User Guide Firmware upgrade Firmware upgrade Update the firmware Check for firmware updates Your Pearl device automatically checks for firmware updates if the Enable connection to maintenance server option is checked on the Maintenance page of the Admin panel. You can also manually check for updates If your Pearl device has internet access.

  • Page 373: Update The Firmware

    Update the firmware If your Pearl Nano has internet access, the easiest way to install a firmware update is to use the download link that's provided when you check for new firmware. If you have a Pearl Nano firmware file that was provided to you by Epiphan Video, you can install the new firmware using the web-based Admin panel.
  • Page 374 A notice that the firmware update is in progress appears on the front screen. Do not interrupt power to the system during the firmware upgrade. 5. When the firmware update is complete, a message lets you know that Pearl Nano is going to reboot. Wait for the system to restart.

  • Page 375: Bios Update

    3. Press the check mark key to select Reboot now if prompted. BIOS update If Pearl Nano requires a BIOS update, a BIOS Upgrade section appears on the Firmware update page in the Admin panel. We recommend performing the BIOS update whenever they become available to ensure optimum performance of your device.
  • Page 376 A notice that the BIOS update is in progress appears on the front screen. Do not interrupt power to the system during the BIOS update. 5. When the BIOS update is complete, a message lets you know that Pearl Nano is going to reboot. Wait for the system to restart.

  • Page 377: Register Your Device

    8. From the Configuration menu, select Info and confirm that the date of the BIOS has updated. You can also confirm that the latest BIOS is installed on Pearl Nano when the section called BIOS Upgrade no longer appears on the Firmware Upgrade page in the Admin panel.

  • Page 378: Support

    SupportPlan+ offers a 2-year support extension plus remote troubleshooting support Remote troubleshooting support allows the Epiphan support team to remotely access Pearl Nano to help troubleshoot issues and reset lost admin passwords. No private information is sent to the Epiphan maintenance server during a remote session.

  • Page 379: Configure Remote Support

    2. Share the log files and the allinfo results with Epiphan support. Configure remote support Remote support is enabled on Pearl Nano by default and allows the Epiphan support team to remotely access Pearl Nano to help you troubleshoot issues and reset lost admin passwords.
  • Page 380 Remote support uses ports 22 and 30. Ensure that these ports are opened to allow remote communication. If your Pearl Nano is on a network that is protected from the Internet by a firewall, consult with your network administrator to configure your network to allow remote Internet access through the firewall for those ports and to add epiphany.epiphan.com to the network's allowed list.

  • Page 381: Disable Remote Support

    Storage capacity and maintenance Pearl Nano has support for removable SD cards, which are formatted to use the ext4 file system and can only be read with a computer running Linux. Video recordings that you make are saved to the SD card. You can check how much space you have left on the SD card using the Admin panel and from the front screen.
  • Page 382 SD card configuration page. If a SATA M.2 2280 SSD is installed in Pearl Nano, the available storage space on the SSD is shown at the bottom of the menu panel and the SD card option is removed from the list of Configuration menu options in the Admin panel.
  • Page 383 Pearl Nano User Guide Storage capacity and maintenance If no SD card or SSD is installed, the following appears: Check storage capacity from the front screen Press the left arrow key repeatedly on the control key interface until the System status screen appears. The amount of storage available on the installed storage media is displayed.
  • Page 384 Check media storage capacity Pearl Nano has 6GB of internal storage that's allocated for uploaded media, like image files that you add to a channel layout. You can see how much space you have for media files using the Admin panel.

  • Page 385: Troubleshooting

    Pearl Nano User Guide Troubleshooting Troubleshooting Pearl devices have easy-to-use diagnostic tools to test connectivity status, check upload/download bandwidth, traceroute, and more to help you troubleshoot your Pearl device. You can also fine tune channel settings such as frame rate, resolution and bitrate to ensure optimal use of resources while streaming a quality video and fine tune the video input sources.

  • Page 386: Connectivity Status Results

    The diagnostic test result is okay. This can also mean that a specific feature is enabled on Pearl Nano. The feature or option is disabled on Pearl Nano. The diagnostic test result is not okay. An error was detected. Connectivity status results The following table describes the Connectivity status diagnostics results shown on the front screen and the Admin panel.
  • Page 387 Display the public IP address of this Pearl Nano. Knowing the public IP address is useful when configuring SRT on Public IP Pearl Nano, especially if Pearl Nano is behind a NAT on the network. An empty result means the IP address was not reported.

  • Page 388: Run Diagnostic Tests Using The Admin Panel

    Pearl Nano User Guide Run diagnostic tests using the Admin panel When you run Connectivity status diagnostics using the Admin panel, additional networking information about Pearl Nano is displayed. MAC address IP address Network mask Default gateway DNS servers mDNS...

  • Page 389: Run Diagnostic Tests Using The Device Screen

    Pearl Nano User Guide Run diagnostic tests using the device screen a. If Connectivity status is selected, the results display after you click Start. b. If Ping is selected, enter the destination server IP address or domain name before clicking Start.
  • Page 390 1. Tap the gear icon to open the System settings screen. If the control icons aren't showing, tap anywhere on the touch screen. If you are using the Pearl Nano, navigate to the Settings screen. 2. Select Network. The Network settings page opens.

  • Page 391: Troubleshooting Quick Reference

    Time stamps between Pearl Nano and an stamps. Verify that you are using a local NTP server on your RTSP source are not synchronized. Pearl Nano as a time synchronization server for your RTSP source, see Configure a time server.
  • Page 392 Handbrake, before editing in Adobe Premiere Pro. Check if the selected recording format in Pearl Nano is MP4- Fragmented. Adobe Premiere Pro does not currently support Adobe Premiere Pro won't load my .mp4 fragmented .mp4 files.
  • Page 393 Manage recorded files. Pearl Nano supports Automatic File Transfer (AFU) to CIFS AFU to my CIFS server doesn't work. servers (also known as SMB or samba) with samba version 1. Reboot the system and try again. If the problem persists, contact Firmware upgrade fails.

  • Page 394: Remove Black Bars (Matte) From The Video

    A potential conflict with the internal hard drive could cause unexpected behavior. If you deregister Pearl Nano from Kaltura and then too quickly register again using the same name, you may receive the I can't register my Pearl Nano with Kaltura following error message "Unable to register device: System...
  • Page 395 Pearl Nano User Guide Remove black bars (matte) from the video If you see bars on your output but would rather have the image fill the whole screen, you can change the output frame size to match the aspect ratio of the video source at the input, see...
  • Page 396 Pearl Nano User Guide Remove black bars (matte) from the video Match output frame size with aspect ratio of input signal The output frame size is automatically matched only for a layout that has one source. If you have a layout with multiple video sources and see bars on the output but would rather have the image fill the whole screen, you can change the output frame size on channels to match the aspect ratio of the video source to avoid this problem.

  • Page 397: Use A Specific Edid For The Video Input Port

    Pearl Nano User Guide Use a specific EDID for the video input port 4. Make note of the input signal resolution. 5. From the Channel menu, click Encoding for the channel. The Encoding page opens. 6. You can either check Use current signal resolution as frame size or you can choose the frame size resolution from the list.

  • Page 398: Upload A New Edid

    To get a new EDID, contact Epiphan Support. When you have the new EDID, you can upload that using the Admin panel. This feature is not available using the local console on the Pearl Nano. Upload a new EDID file using the Admin panel 1.

  • Page 399: Restore Factory Default Edid

    Pearl Nano User Guide Use a specific EDID for the video input port Restore factory default EDID When you no longer want a custom EDID assigned to an input port, you can restore the input port to use the factory default EDID. Currently there is no way to tell if your input port is using a custom EDID. If you are unsure, restoring to factory default is the best approach.

  • Page 400: External Keyboard Shortcuts

    Pearl Nano User Guide External keyboard shortcuts External keyboard shortcuts You can use keyboard shortcuts with an external USB keyboard that is connected to Pearl Nano. For information about connecting a USB keyboard, see Connect an external keyboard. Table 74...
  • Page 401 Pearl Nano User Guide External keyboard shortcuts Item Description shift+Tab Move to the previous input field or control. Initiate a button action, accept text entered into a text field, and toggle a switch or check box. Select and initiate a control button action when only one button Space bar appears on screen.

  • Page 402: Limitations And Known Issues

    In Pearl Nano front screen if audio input is not assigned to channel no Gain dropdown box appears. This is expected behavior, Pearl can only modify audio inputs that are encoded in a channel.
  • Page 403 Affecting CMS integrations If the Pearl Nano channel is not selected when setting up the Pearl Nano remote recorder in Panopto, you can still create an ad hoc event using Pearl's Admin panel or front screen; however, the ad hoc event isn't actually created on Pearl Nano or recorded.
  • Page 404 Pearl Nano User Guide Limitations and known issues When using an external keyboard with Pearl Nano, pressing the Space bar to pause and then resume a Panopto event generates an error message; however, the event does pause and resume as expected.

  • Page 405: Terms And Conditions

    States copyright law, trademark law, international conventions and other intellectual property laws. Epiphan, Epiphan Video, Epiphan Systems, Epiphan Systems Inc., and Epiphan logos are trademarks or registered trademarks of Epiphan Systems Inc., in certain countries. All Epiphan product names and logos are trademarks or registered trademarks of Epiphan.

  • Page 406: Software License

    Software license ATTENTION: THE SOFTWARE AND DOCUMENTATION PROVIDED UNDER THIS AGREEMENT ARE BEING LICENSED TO YOU BY EPIPHAN SYSTEMS INC. ("LICENSOR") AND ARE NOT BEING SOLD. THIS AGREEMENT CONTAINS LIMITATIONS ON REPRESENTATIONS, WARRANTIES, CONDITIONS, REMEDIES, AND LIABILITIES THAT ARE APPLICABLE TO THE SOFTWARE AND DOCUMENTATION. Epiphan Systems Inc.
  • Page 407 that are controlled by a Licensing String You shall only use that Licensing String with the copy of the Software for which it was issued and You shall not use that copy of the Licensing String with any other copies of the Software that You may have or make.
  • Page 408 ITS OR THEIR LICENSORS, SUPPLIERS, SUBCONTRACTORS, RESELLERS AND/OR DISTRIBUTORS MAKE ANY REPRESENTATIONS OR PROVIDE ANY CONDITIONS AND/OR WARRANTIES ABOUT THE SUITABILITY OF THE EPIPHAN HARDWARE PRODUCTS, SOFTWARE, SERVICES AND/OR DOCUMENTATION. NEITHER LICENSOR NOR ANY OF ITS AFFILIATES NOR ANY ITS OR THEIR LICENSORS, SUPPLIERS, SUBCONTRACTORS, RESELLERS AND/OR DISTRIBUTORS MAKE ANY REPRESENTATIONS OR PROVIDE ANY CONDITIONS AND/OR WARRANTIES WHATSOEVER ABOUT ANY INFORMATION AND/OR DATA THAT MAY BE PROCESSED BY OR MADE AVAILABLE USING ANY EPIPHAN HARDWARE PRODUCT AND/OR SOFTWARE OR ABOUT ANY THIRD-...
  • Page 409 any outstanding amounts owing to Licensor or any reseller or distributor. Upon any termination of this Agreement, Your license to the Software and Documentation will terminate and You shall destroy all copies of the Software and Documentation under Your control and certify such destruction to Licensor. 8.
  • Page 410 Epiphan Hardware Products, Software, Documentation or related information. 14. Intellectual Property: Epiphan, Epiphan Systems and Epiphan Video are tradenames, trademarks or registered trademarks of Epiphan Systems Inc. in certain countries. All Licensor product names and logos are trademarks or registered trademarks of Epiphan Systems Inc.
  • Page 411 Pour placer cet appareil hors tension, débrancher tous les cordons d'alimentation sans exception. FCC Compliance Statement 47 CFR Section 2.1077 Compliance Information Unique identifier: Pearl Nano This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference 2.
  • Page 412 Other Jurisdictional Issues Epiphan makes no representation that its products or information in this document or its web site is appropriate or available for use in your jurisdiction. Those who choose to access the Epiphan web site or use Epiphan products do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable Submissions to Epiphan and Affiliated Servers Any information, including but not limited to remarks, suggestions, ideas, graphics, or other submissions, communicated to...

  • Page 413: Thank You For Choosing Epiphan

    Warranty All Epiphan Video systems have a 100% return to depot warranty for one year from the date of purchase. Technical support Epiphan’s products are backed by our professional support team. You can reach our team several ways: Email support@epiphan.com...

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