Altec Lansing INMOTION IM7 User Manual page 5

Troubleshooting
Symptom Possible Problem
No Power LED lit Universal power supply isn't connected to a wall outlet
(AC Operation). and / or the power supply connector is not plugged into
the power supply jack on the back of the iM7BLK.
Surge protector (if used) isn't powered on.
Wall outlet is not functioning.
Power isn't turned on.
No Power LED lit No batteries are installed or batteries are drained.
(Battery Operation).
Power isn't turned on.
Power LED is lit Volume is set too low.
but there's no
sound coming
from speakers.
iPod is not correctly seated into the docking station.
If using an alternate audio source, the 3.5mm stereo cable
isn't properly connected.
If using an alternate audio source, there's a problem with
the audio source.
Crackling sound If using an iPod, there's a bad connection.
is emanating
If using an alternate audio source, there's a problem with
from speakers.
the audio source.
Sound is distorted. Volume level on iM7BLK is set too high.
Sound source is distorted.
Sound is distorted Volume level in operating system is set too high.
(when connected
to PC or laptop).
There's radio The iM7BLK is too close to a radio tower.
interference.
Remote control The remote control's battery is low.
doesn't work.
The remote control is not pointed toward the iM7BLK's
IR window.
Solution
Plug the universal power supply into a wall outlet and plug the power supply
connector into the power supply jack.
If the universal power supply cord is plugged into a surge protector, make sure
the surge protector is switched on.
Plug another device into a wall outlet (same outlet) to confirm the outlet
is working.
Press the stand-by button (LED will turn on).
Install eight fresh D batteries into the battery compartments located on the
bottom of the iM7BLK. Make sure the batteries are installed per the illustration in
the battery compartments.
Press the stand-by button (LED will turn on).
If using an iPod, press the "+" button on the iM7BLK or the iM7BLK remote
control to increase the volume.
If using an alternate audio source, check volume level on the alternate audio
source and set at mid-level.
Turn off the iPod, remove it from the docking station, reseat it, and turn it
on again.
Make sure one end of the 3.5mm stereo cable is connected and fully inserted in
the "line-out," "audio-out," or the headphone jack on your audio source, and the
other end to the auxiliary input jack (AUX) located on the back of the iM7BLK.
Test the speakers on another audio source by removing the 3.5mm stereo cable
from the audio source and connecting it to the "line-out," "audio-out" or the
headphone jack of a different audio source (e.g., portable CD, cassette player or
FM radio).
Make sure the iPod is properly seated into the iM7BLK docking station.
Check the connection of the 3.5mm stereo cable. Make sure it is connected to the
"line-out," "audio-out," or the headphone jack on your audio source – NOT
"speaker-out." If necessary, unplug the 3.5 mm stereo cable from the audio
source and connect it to another source (e.g., CD player, MP3 player)
Press the "–" button on the iM7BLK or the iM7BLK remote control to decrease
the volume.
WAV and .MID files are often of poor quality; therefore distortion and noise are
easily noticed with high-powered speakers. Try a different audio source such as a
music CD.
Check the operating system volume level and decrease it if necessary.
Move your speakers to see if the interference goes away.
Replace the battery.
Point the remote control toward the IR window, within 15 feet of the unit.
5