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Using Support Tools
NOTE: The next steps change the boot
sequence for one time only. On the next
start‑up, the computer boots according to
the devices specified in the system setup
program.
When the boot device list appears, highlight
3.
CD/DVD/CD-RW and press <Enter>.
4.
Select the
Boot from CD-ROM option from
the menu that appears and press <Enter>.
1 to start the CD menu and press
Type
5.
<Enter> to proceed.
6.
Select
Run the 32 Bit Dell Diagnostics from
the numbered list. If multiple versions are
listed, select the version appropriate for
your computer.
7.
Select the test you want to run.
40
8.
If you encounter a problem during a test,
a message with the error code and a
description of the problem will appear on
your screen. Write down the error code and
problem description and contact Dell (see
"Contacting Dell" on page 55).
NOTE: The Service Tag for your computer
is displayed at the top of each test screen.
The Service Tag helps you identify your
computer when you contact Dell.
9.
When the tests complete, close the test
screen to return to the Choose An Option
window. To exit the Dell Diagnostics and
restart the computer, click Exit.
10.
To exit the Dell Diagnostics and to restart the
computer, click Exit.
11.
Remove the
Drivers and Utilities disc.
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