Chapter 6 - Troubleshooting; Return Codes - Hardy Process Solutions HI5069-WS Installation & Operation Manual

Chapter 6 – Troubleshooting

Return Codes

Name/Code #
Command Success
command Status 0
Command fail
Command Status 1
ADC Convert error
Command status error 2
Statusword bit 0
Statusword, bit 1 AC Convert
Failure
Statusword bit 2 Status Motion
Command status error 4
Statusword bit 3 EEPROM write
error
Statusword bit 4 Status Center
Zero
Statusword bit 6 In Progress
Command Status 0xFF
Statusword bit 7 not found
Command Status 0x80
Command Status 5 No C2
Command Status 6 C2 Capacities
not equal
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Definition
Command passed
Command Failed. Applies to
pass/fail commands like C2 Search
Load Cell input out of range (i.e.,
voltage not 0-15 mV and flashing
red LED will display).
Can result from overloaded or
mismounted load cell. In this state
weight readings do not respond to
changes.
Output from the A/D converter to
processor is bad. The module
shows a solid red LED.
The rate of scale weight change
over 1 second exceeds the motion
tolerance setting. If the setting is
too low, motion may be indicated
when no changes are occurring.
Module cannot write (save settings)
to non-volatile memory. EEPROM
is probably bad.
Indicates the gross weight is
reading at the calibration zero
point.
Command is in progress.
The parameter ID is invalid
When trying to do a C2 calibration,
the module cannot read the data
from the load cells.
C2 load cells have unequal
capacities due to either the use of
mismatched load cells or faulty C2
programming.
Hardy 5069-WS Installation & Operation Manual
Action
None
Command specific. Reevaluate the
command and conditions.
Check the voltage levels to the
module from each load cell. +5 V
for excitation and sense lines and 0-
15 mV on signal lines. If voltage is
bad, to find a problem load cell,
disconnect each one at the
summing box.
Contact Customer Support to
return module for repair.
If the weight is actually changing,
stabilize it. If not, increase the
motion tolerance setting until the
motion bit goes off with static
weight.
Contact Customer support to return
module for repair.
None
None
Correct the parameter ID
Check the wiring to ensure proper
connections and orientation. Find
the problem load cell by
disconnecting them at the summing
box.
Verify each load cell is correct per
the spec sheet delivered with the
cell.