Dell Diagnostics - Dell Inspiron 0R891KA01 Setup Manual

Dell Diagnostics

If you experience a problem with your
computer, perform the checks in "Lockups
and Software Problems" on page 30 and run
the Dell Diagnostics before you contact Dell
(see "Contacting Dell" on page 49) for technical
assistance.
It is recommended that you print these
procedures before you begin.
NOTE: Dell Diagnostics works only on
Dell computers.
NOTE: The Drivers and Utilities media
is optional and may not ship with your
computer.
To review your computer's configuration
information, and ensure that the device that
you want to test displays in the system setup
program and is active. See the System Setup
section in the Dell Technology Guide.
Start the Dell Diagnostics from your hard drive
or from the Drivers and Utilities media.
Starting Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden
diagnostic utility partition on your hard drive.
NOTE: If your computer cannot display a
screen image, see "Contacting Dell" on
page 49.
Ensure that the computer is connected to an
1.
electrical outlet that is known to be working
properly.
Turn on (or restart) your computer.
2.
3. When the DELL logo appears, press <F12>
™
immediately. Select Diagnostics from the
boot menu and press <Enter>.
NOTE: If you wait too long and the operating
system logo appears, continue to wait until
you see the Microsoft
then, shut down your computer and try again.
NOTE: If you see a message stating that no
diagnostics utility partition has been found,
run the Dell Diagnostics from the Drivers
and Utilities media.
Using Support Tools
Windows desktop;
® ®
35