ViewSonic VS20196 User Manual

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XG323-4K-OLED

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User Guide

IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in

a safe manner, as well as registering your product for future service. Warranty information contained in this User

Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at

http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.

Model No. VS20196

P/N: XG323-4K-OLED-2

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Summary of Contents for ViewSonic VS20196

Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.
Page 2 As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
Page 3: Safety Precautions
Safety Precautions • Read these instructions completely before using the equipment. • Keep these instructions in a safe place. • Heed all warnings and follow all instructions. • Sit at least 18” / 45 cm from the monitor. • When installing the monitor, please leave 4” / 10 cm of open space around the monitor for ventilation safety purposes.
Page 4 • If smoke appears, an abnormal noise, or a strange odor is present, immediately switch the display off and contact your dealer or ViewSonic. It is dangerous to continue using the display.
Page 5 • Stability Hazard: The display may fall, causing serious personal injury or death. To prevent injury, this display must be securely attached to the floor/wall in accordance with the installation instructions. • Fastening the monitor to a wall or fixed object using cordage or other restraining devices can help support the weight of the monitor in order to prevent the monitor from falling over.
Page 6: Table Of Contents
Contents Safety Precautions ............3 Contents ..............6 Introduction ..............8 Package Contents ....................8 Product Overview ....................9 Front View ....................... 9 Rear View ........................ 9 I/O Ports ......................... 9 Initial Setup ............... 10 Installing the Stand ....................10 Remote Control ....................11 Overview .......................
Page 7 Appendix ..............36 Specifications ......................36 Glossary ........................39 Troubleshooting ....................43 Maintenance......................45 General Precautions ....................45 Cleaning the Screen ....................45 Cleaning the Case ....................45 Blue Light Filter and Eye Health ................46 Calculating Breaks ....................46 Looking at Distant Objects ..................46 Eye and Neck Exercises ..................
Page 8: Introduction
Introduction Package Contents • Monitor • Power adapter • Video cable • Quick start guide Note: The cables included in your package may vary depending on your country. Please contact your local reseller for more information.
Page 9: Product Overview
Product Overview Front View Rear View Power Button Duo Mode Joy Key I/O Ports Type C HDMI 1 HDMI 2 DP 1 DP 2 1. USB Upstream 2. USB Downstream 3. HDMI 4. DisplayPort 5. USB Type C 6. USB Type A (Service) 7.
Page 10: Initial Setup
Initial Setup Installing the Stand Note: Place the monitor on a flat, stable surface to ensure safety and optimal performance.
Page 11: Remote Control
Remote Control Overview Icon Description Confirms the OSD Menu selection. Navigation Selects menu items and makes Arrows adjustments. Power Turns the monitor on or off. Goes back to the previous menu Return level. Game Selects a gaming-focused display Mode setting. Input Selects the input source.
Page 12: Removing The Stand
Note: For use only with a UL certified mounting kit. To obtain a mounting kit or height adjustment base, contact ViewSonic® or your local dealer. Refer to the table below for the standard dimensions for mounting kits. Maximum Loading...
Page 13: Using The Security Slot
Using the Security Slot To help prevent the monitor from being stolen, use a security slot locking device to secure the monitor to a fixed object. Additionally, fastening the monitor to a wall or fixed object using a security cable can help support the weight of the monitor in order to prevent the monitor from falling over.
Page 14: Making Connections
Making Connections Connecting to Power 1. Connect the power adapter to the DC IN jack at the rear of the monitor. 2. Plug the power cord plug into a power outlet.
Page 15: Connecting To External Devices
Connecting to External Devices HDMI HDMI Type C Type C...
Page 16: Using The Monitor
Using the Monitor Adjusting the Viewing Angle Height Adjustment Lower or raise the monitor to the desired height (0 to 130 mm). Note: When adjusting, press down firmly along the adjustment track holding the monitor with both hands on the side.
Page 17: Screen Orientation Adjustment (Pivot)
Screen Orientation Adjustment (Pivot) 1. Adjust the monitor height to the highest position. Then tilt the monitor backwards to the full tilt position. 2. Rotate the monitor 90° clockwise or counterclockwise from landscape to portrait orientation. Note: • When adjusting, make sure to hold both sides of your monitor firmly with both hands.
Page 18: Swivel Adjustment
Swivel Adjustment Swivel the monitor to the left or right for the desired viewing angle (45˚).
Page 19: Tilt Angle Adjustment
Tilt Angle Adjustment Tilt the monitor forwards or backwards to the desired viewing angle (-5˚ to 20˚). 0 ~ 20° 0 ~ -5° Note: When adjusting, support the stand firmly with one hand while tilting the monitor forwards or backwards with the other hand.
Page 20: Turning The Monitor On/Off
Turning the Monitor On/Off Note: The monitor will still consume power as long as the power cord is plugged in. If the monitor is not being used for extended periods, please unplug the power cord from the power outlet. 1. Plug the connected power cord into a power outlet. 2.
Page 21: Startup Menu
Startup Menu Press or move the Joy Key (↑/←/→) to activate the Startup Menu. Note: Follow the key guide that appears on the screen to select the option or make adjustments. Main Menu Enter the On-Screen Display Menu. HDMI 1 HDMI 2 DisplayPort 1.4 DisplayPort 1...
Page 22 ViewMode Select one of the preset display settings. Brightness Adjust the brightness level. Input Select the input source. HDMI 1 HDMI 2 DisplayPort 1 DisplayPort 2 Type C Auto Detect...
Page 23 Volume Adjust the volume settings. Note: Move the Joy Key (←) to return to the previous menu.
Page 24: Hot Keys
Hot Keys When the On-Screen Display (OSD) Menu is off, you can quickly access special functions by using the Joy Key Description [3] Collimation assist /OSD Value Adjustment Move and hold the key to lock/unlock the OSD Menu. When the menu appears on the screen, continue holding the key for 10 seconds to lock/unlock the OSD Menu.
Page 25 Description [4] OSD Value Adjustment Move and hold the key to lock/unlock the Power button. When the menu appears on the screen, continue holding the key for 10 seconds to lock/unlock the Power button. Power Lock/Unlocked Power Lock/Unlock Locking Power Button Locking Power Button Press and hold for 5 sec Press and hold for 10s...
Page 26: Configuring The Settings
Configuring the Settings General Operations 1. Press or move the Joy Key (↑/←/→) to display the Startup Menu. Then navigate to Main Menu and press the Joy Key to display the OSD Menu. HDMI 1 DisplayPort 1.4 HDMI 2 DisplayPort 1 DisplayPort 2 Type C Auto Detect...
Page 27 3. Move the Joy Key (↑/↓) to select the desired menu option. Then press the Joy Key to enter the sub-menu. Volume Mute Audio Mode Audio Input 3840 x 2160 @ 240 Hz 4. Move the Joy Key (↑/↓) to adjust/select the setting. Then press the Joy Key to confirm.
Page 28: On-Screen Display (Osd) Menu Tree
On-Screen Display (OSD) Menu Tree Main Menu Sub-menu Menu Option Auto RGB (Full Range) Color Format RGB (Limited Range) HDMI 1 YUV (Full Range) YUV (Limited Range) HDMI 2.1 Auto RGB (Full Range) Color Format RGB (Limited Range) HDMI 2 YUV (Full Range) YUV (Limited Range) HDMI 2.1...
Page 29 Main Menu Sub-menu Menu Option Auto RGB (Full Range) Color Format RGB (Limited Range) Type C YUV (Full Range) Input Select YUV (Limited Range) USB 3.2 Auto Detect Brightness (-/+, 0~100)/1 Sharpness (-/+, 0~100)/1 DCI-P3 Aspect Ratio Full Screen Recall Brightness (-/+, 0~100)/1 Sharpness...
Page 30 Main Menu Sub-menu Menu Option Contrast (-/+, 0~100)/1 Brightness (-/+, 0~100)/1 Panel Default 9300K 7500K Color 6500K Temperature 6300K 5000K Panel Default Gamma Color Mode User Black Stabilization (-/+, 0~10)/1 (-/+, 0~100) Gain Green (-/+, 0~100) Blue (-/+, 0~100) (-/+, 0~100) Offset Green (-/+, 0~100)
Page 31 Main Menu Sub-menu Menu Option (-/+, 0~100) Green (-/+, 0~100) Blue (-/+, 0~100) Saturation Cyan (-/+, 0~100) Magenta (-/+, 0~100) Yellow (-/+, 0~100) Color Mode User Sharpness (-/+, 0~100)/1 Aspect Ratio Full Screen Blue Light Filter (-/+, 0~5) Recall DisplayHDR CinematicHDR GameplayHDR Sharpness...
Page 32 Main Menu Sub-menu Menu Option Volume (-/+, 0~100)/1 Mute Standard Movie Audio Mode Music Audio Adjust Game HDMI 1 HDMI 2 Audio Input DisplayPort 1 DisplayPort 2 Type C 24.5 Dual Mode Owl Sight Medium High Night Sniper Night Sniper Saturation (-/+, 0~100)/1 Lightness...
Page 33 Main Menu Sub-menu Menu Option Top Left Top Right Display Position Bottom Left Bottom Right Center OLED Screen Movement OLED Image Residue Elimination OLED Image Cleaning Staticicon detection Overscan English Français Deutsch Español Italiano Suomi Русский Language Select Türkçe 日本語 Setup Menu 한국어...
Page 34 Main Menu Sub-menu Menu Option Green/White/Yellow Type A H/V Position Green/White/Yellow Type B Crosshair H/V Position Green/White/Yellow Type C H/V Position HDMI 1 HDMI 2 Left Source Select DisplayPort 1 DisplayPort 2 Type C PBP Left-Right HDMI 1 HDMI 2 Right Source Select DisplayPort 1 Setup Menu...
Page 35 OSD Pivot Power Indicator Auto Power Off 30 minutes 45 minutes Sleep 60 minutes 120 minutes Standard ECO Mode Optimize Conserve USB Charging USB Update DDC/CI Information Resolution :3480x2160 H.Frequecny : V.Frequency: Pixel Clock: Serial Number: FW version: www.ViewSonic.com Memory Recall...
Page 36: Appendix
Appendix Specifications Item Category Specifications OLED type, Color a-Si TFT Active Matrix 3840 x 2160; Type 0.1814 (H)mm x 0.1814 (V)mm pixel pitch 79.9 cm Display Size 31.5” Color Filter RGB Vertical Stripe Glass Surface Anti-Glare (Haze 25%), Hard Coating (3H) TMDS digital (100 Ω) DisplayPort: f : 15~255 kHz, f...
Page 37 27.94” x 16.02” 1 - Do not set the graphics card in your computer to exceed these timing modes; doing so may result in permanent damage to the display. 2 - Please use the power cord from ViewSonic® or an authorized source only.
Page 38 Item Category Specifications 5 km Altitude 16,404.2 ft Operating Relative 20% to 90% (non-condensing) Conditions Humidity 0° C to 40° C Temperature 32° F to 104° F 12 km Altitude 39,370.1 ft Storage Relative 5% to 90% (non-condensing) Conditions Humidity -20°...
Page 39: Glossary
Glossary This section describes the standard glossary of terms used in all LCD display models. All terms are listed in alphabetical order. Note: Some terms may not be applicable to your monitor. Advanced DCR Advanced DCR technology automatically detects the image signal and intelligently controls the backlight brightness and color to improve on the ability to make the black blacker in a dark scene, and make the white whiter in a bright environment.
Page 40 Displays the timing mode (video signal input) coming from the graphics card in the computer, the LCD model number, the serial number, and the ViewSonic® website URL. See your graphics cards’s user guide for instructions on changing the resolution and refresh rate (vertical frequency).
Page 41 Manual Image Adjust Displays the “Manual Image Adjust” menu. You can manually set a variety of image quality adjustments. Memory Recall Returns the adjustments back to factory settings if the display is operating in a factory preset timing mode listed in the “Specifications” of this manual. Note: ...
Page 42 ViewMode ViewSonic’s unique ViewMode feature offers “Game”, “Movie”, “Web”, “Text”, “MAC”, and “Mono” presets. These presets are specifically designed to deliver an optimized viewing experience for different screen applications.
Page 43: Troubleshooting
Troubleshooting This section describes some common problems that you may experience when using the monitor. Problem or Issue Possible Solutions • Make sure you have turned on the monitor by pressing the Power button. • Make sure the power cord is properly and securely No power connected to the monitor and power outlet.
Page 44 Problem or Issue Possible Solutions The OSD Menu • Check whether the OSD Menu is locked. does not appear • Turn off the monitor, unplug the power cord, plug it on the screen/the back in, and then turn on the monitor. OSD controls are •...
Page 45: Maintenance
• ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the monitor. • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.
Page 46: Blue Light Filter And Eye Health
Blue Light Filter and Eye Health The Blue Light Filter blocks high-energy blue light for a more comfortable viewing experience. While using and enjoying your monitor please keep the following in mind: • Viewing computer screens for extended periods of time may cause eye irritation and discomfort.
Page 47: Regulatory And Service Information
Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 48: Declaration Of Rohs2 Compliance
The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.
Page 49: Indian Restriction Of Hazardous Substances
Schedule 2 of the Rule. Product Disposal at End of Product Life ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic®...
Page 50: Battery Notice
Battery Notice Safety Precautions To prevent the possibility of the battery from leaking, overheating, or causing fire please observe the following precautions: • Do not immerse the battery in water or seawater. • Do not use or leave the battery near a heat source such as a fire or heater. •...
Page 51 This mark indicates the requirement to NOT dispose of the equipment including any spent or discarded batteries or accumulators as unsorted municipal waste, but use the return and collection systems available. WARNING • INGESTION HAZARD: This product contains button cell or coin battery. •...
Page 52: Copyright Information
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. ViewSonic® and the three birds logo are registered trademarks of ViewSonic® Corporation. VESA is a registered trademark of the Video Electronics Standards Association.
Page 53: Customer Service
Note: You will need the product’s serial number, which is located on the rear of the monitor by the I/O ports. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/ 中国 (China) www.viewsonic.com.cn 香港 (繁體中文) www.viewsonic.com/hk/ Hong Kong (English) www.viewsonic.com/hk-en/...
Page 54: Limited Warranty
How long the warranty is effective: ViewSonic® displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labor from the date of the first consumer purchase.
Page 55 (e) the serial number of the product. • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®. • For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®. Limitation of implied warranties:...
Page 56 Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of...
Page 57: Mexico Limited Warranty
If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components &...
Page 58 Exclusion of damages: ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages...
Page 59 Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Villahermosa: Distribuciones y Servicios Computacionales SA de CV.

This manual is also suitable for:

Xg323-4k-oled Xg323-4k-oled-2