ViewSonic VS Series User Manual
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ViewSonic VS Series User Manual

ViewSonic VS Series User Manual

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CDE92UW
CDE105UW
Commercial Display
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.
Model No. VS20065 | VS#####
P/N: CDE92UW | CDE105UW

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Summary of Contents for ViewSonic VS Series

  • Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.
  • Page 2 At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.

  • Page 3: Safety Precautions

    Do not place any heavy objects on the device or connection cables. • If smoke, an abnormal noise, or a strange odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device. •...
  • Page 4 • When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over. • Disconnect the power plug from the AC outlet if the device is not being used for a long period of time. •...
  • Page 5 CAUTION: Immediately unplug your device from the wall outlet and refer servicing to a qualified service personnel under the following conditions: • When the power supply cord or plug is damaged. • If liquid has been spilled onto or objects have fallen into the unit. •...

  • Page 6: Table Of Contents

    Contents Safety Precautions ............3 Contents ..............6 Introduction .............. 10 Package Contents ....................10 Wall Mounting Specifications (VESA) ..............11 Product Overview ....................12 I/O Panels ......................13 Rear I/O ......................... 14 Side I/O ........................15 OPS and Wi-Fi Slot ....................17 Remote Control ..................... 18 Remote Control Receiver Range ................
  • Page 7 Using Your Display ............. 31 Turning the Display On/Off ...................31 Initial Launch Setup ....................32 Home Screen ......................34 General Settings ....................35 Network ......................... 36 Device ........................39 System ........................46 General Settings Menu Tree ................. 48 On-Screen Display (OSD) Menu ................50 Navigating the OSD Menu using the Remote Control ...........
  • Page 8 Pre-installed Applications and Settings ...... 67 myViewBoard Display ...................67 myViewBoard Manager ..................68 vCast ........................69 Display Group Settings ..................71 Synchronized Group Screen All the Time .............. 73 Share a Screen to the Display Group (One to Many Casting) ........ 73 Moderator Mode ....................
  • Page 9 Appendix ..............116 USB Media Support Format ................116 Photo ........................116 Video ........................116 Audio ........................120 Subtitle ........................ 126 Timing Table .......................127 HDMI PC ......................127 HDMI ........................128 Type C ........................129 Troubleshooting ....................130 Maintenance.......................132 General Precautions .................... 132 Cleaning the Screen .....................

  • Page 10: Introduction

    Introduction Package Contents CDE92UW Series Commercial Display Quick Start Guide Compliance Statement Compliance Statement HDMI cable C TYPE USB cable 적합성 선언 Declaration de conformite Hinweise SLEEP DISPLAY P.MODE FREEZ E Declaración de conformidad Dichiarazione di conformita Declaração de compatibilidade Prohlášení...

  • Page 11: Wall Mounting Specifications (Vesa)

    Wall Mounting Specifications (VESA) NOTE:  Please follow the instructions in the wall mount installation guide to install your wall mount or mobile mount bracket. If attaching to other building materials, please contact your nearest dealer. Model VESA Spec. (A x B) Standard Screw (C x D) Screw Quantity CDE92UW...

  • Page 12: Product Overview

    Product Overview USB Type A USB Type A Port Port OPS Slot Side Power Button Speaker Speaker AC IN Wi-Fi Slot Rear Power Switch...

  • Page 13: I/O Panels

    I/O Panels USB Type A USB Type A Port Port OPS Slot Side Wi-Fi Slot Rear...

  • Page 14: Rear I/O

    Rear I/O Number Item Description • USB Type A input. • USB 2.0 standard. • Connect USB devices such as hard disks, keyboard, mouse, etc. • Supports: 5V/0.5A. Serial interface used for mutual transfer of data RS-232 between devices. Standard RJ45 (10M/100M/1000M) Internet connection interface.

  • Page 15: Side I/O

    Side I/O HDMI OUT HDMI 2 HDMI 3 HDMI 4 HDMI 1 AUDIO IN AUDIO OUT Number Item Description AUDIO IN External device audio input. • HDMI input. • Connect to a computer with HDMI output, set- HDMI 1 top box, or other video device. •...
  • Page 16 Number Item Description • USB Type C input. • USB 3.0 standard. • Supports DP v. 1.2 with audio and video. • Supports LAN by 100M. (Type C) • Supports power charge up to 100W without OPS. Also supports: 5V/3A, 9V/3A, 12V/3A, 15V/3A, 20V/3.25A, 20V/5A.

  • Page 17: Ops And Wi-Fi Slot

    OPS and Wi-Fi Slot OPS Module VB-WIFI-004 (op onal)

  • Page 18: Remote Control

    Remote Control SLEEP DISPLAY P.MODE FREEZE ALT+TAB ALT+F4 -/-- INPUT ASPECT MENU DESKTOP D.MENU D.TITLE START ENTER D.USB D.SETUP ESC/EXIT BACK CH.+ VOL+ PGUP SPACE CH.- VOL - PGDN...
  • Page 19 Number Item Description Power on/off Mute/Unmute SLEEP Sleep Mode For Non-Android sources; display current input source DISPLAY information P.MODE Blank Screen FREEZE Freeze Screen Numeric input buttons ALT+TAB Slot-in computer space bar Alt+Tab -/-- ALT+F4 Slot-in computer, close program window INPUT Input source selection ASPECT...
  • Page 20 Inserting Remote Control Batteries To insert batteries into the remote control: 1. Remove the cover on the rear of the remote control. 2. Insert two “AAA” batteries, ensuring the “+” symbol on the battery matches the “+” on the battery post. 3.

  • Page 21: Remote Control Receiver Range

    Remote Control Receiver Range The working range of the remote control is shown here. It has an effective range of ° 6 meters, 30 degrees left and right. Please make sure there is nothing obstructing the remote control’s signal to the receiver. 30°...

  • Page 22: Making Connections

    Making Connections Connecting to Power 1. Connect the power cord to the AC IN jack at the rear of the display. 2. Plug the power cord plug into a power outlet. 22 22...

  • Page 23: Connecting To External Devices

    Connecting to External Devices USB Cable Type-C HDMI Cable HDMI Computer DP Cable Your external device(s) can be connected in any of the following configurations: USB Type C Connection Connect a USB Type C cable from your external device to the Type C ( ) port on the display.

  • Page 24: Rs-232 Connection

    RS-232 Connection Serial Port Cable RS-232 Computer When you use a RS-232 serial cable to connect the display to an external computer or control system, certain functions can be controlled remotely such as: power on and off, volume adjustment, input select, brightness, and more.

  • Page 25: Usb Connection

    USB Connection Just like any PC, it is easy to connect various USB devices and other peripherals to your display. USB Type A USB Device Plug the USB device into a USB Type A port of the display. USB Type C USB Device Plug the USB device into the USB Type C ( ) port of the display.

  • Page 26: Network Connection

    Network Connection Network To connect to a local network, connect an Ethernet cable to your network, then connect the other end to a LAN port of the display.

  • Page 27: Media Connection

    Media Connection HDMI IN Media Source To connect to a media source: 1. Connect an HDMI cable to a HDMI port on the display and peripheral device. Press the INPUT button on the remote control and switch to the HDMI input source.

  • Page 28: Audio Connection

    Audio Connection The display supports Audio In, Audio Out, and SPDIF. Audio In To play audio from your external device through the display’s speakers, connect one end of an audio cable to your external device, and the other end to the display’s AUDIO IN port.

  • Page 29: Video Output Connection (Hdmi Out)

    Video Output Connection (HDMI Out) HDMI OUT Projector To output video to a display device: 1. Connect an HDMI cable to the HDMI IN port of your device, and the other end to the HDMI OUT port of the display. Press the INPUT button on the remote control and switch to the HDMI IN input source.

  • Page 30: Optional Connections

    Optional Connections UMB202 Camera Plate Installation Rubber Washer Screw (M16 x 14 mm) UMB202 Camera Plate Screw (CM3 x 6 mm)

  • Page 31: Using Your Display

    Using Your Display Turning the Display On/Off 1. Make sure the power cord is connected, plugged into a power outlet, and the Power Switch is in the “on” position. 2. Press the Power button to turn on the display. 3. To turn the display off, press the Power button.

  • Page 32: Initial Launch Setup

    Initial Launch Setup When you first turn on your display, an initial setup wizard will launch. 1. Select your Language. 2. Select your Time Zone.
  • Page 33 3. Select your Boot Mode. 4. Select your Power Saving Mode. 5. Accept or Decline Privacy and Copyright Protection.

  • Page 34: Home Screen

    Home Screen From the Home Screen all the installed applications can be accessed. NOTE:  Press the Home button on the remote control at any time to return to the Home Screen.

  • Page 35: General Settings

    General Settings Configure basic Network, Device, and System settings.

  • Page 36: Network

    Network Configure Ethernet, Wi-Fi, Wireless Hotspot, and Bluetooth settings. Ethernet • Enable/Disable Ethernet. NOTE:  After Ethernet is Enabled, the Connection Type and MAC Address will be available. • Adjust the Connection Type. Connection Type Description DHCP Cannot modify IP Address, Netmask, DNS Address and Gateway. Static IP Can input IP Address, Netmask, DNS Address and Gateway.
  • Page 37 Wi-Fi • Enable/Disable Wi-Fi. • Add a Wi-Fi network or choose from the available listed. NOTE:  After Wi-Fi is Enabled, available networks will be listed. Wireless Hotspot • Enable/Disable Wireless Hotspot. • Share an internet connection with your devices once enabled.
  • Page 38 Bluetooth • Enable/Disable Bluetooth.

  • Page 39: Device

    Device Configure Signage Display, System Tools, Display, Apps, and Physical Keyboard settings.
  • Page 40 Signage Display Item Description Signage Display Name Setup the display’s name. Maximum of 36 characters. Boot Logo • Enable/Disable the boot logo. General Settings • Select a custom boot logo or animation file. NOTE:  Ensure “Boot on logo” in the Advanced settings of the OSD Menu is set to “User”...
  • Page 41 Item Description Custom App Setup a custom .apk application for Custom input source. If a Custom App is setup, the display will open the App when the input source is changed to “Custom”. Source Setting External Storage Enable/Disable USB storage. NOTE: ...
  • Page 42 System Tools Item Description Clear all folder data. Internal Storage Clear Storage Only clear internal storage folder data. USB Storage Only clear USB storage folder data. Factory Reset Return to factory default settings. Reset...
  • Page 43 NOTE:  • The saved file name will be: vs8386SettingFile.txt Import & Export • File will be saved in a folder titled “ViewSonic”. If one does not exist, it will be created. Import Signage Display Settings Import display settings from a USB.
  • Page 44 Display Item Description Font Size Adjust the display’s font size. Backlight Adjust the brightness of the display. Orientation Select landscape or portrait mode. Wallpaper Choose a background image for the display.
  • Page 45 Apps • View any running or installed applications. Select them for more detailed information and options. • By selecting a running application, more information will be displayed, and the application can be stopped or reported.

  • Page 46: System

    System Date & Time Set the time zone and Auto Time settings.
  • Page 47 About Item Description When the display is off, the system will automatically check Online System for a new version. If a new version is found, the system will Updates automatically update. After the update is complete, the system will turn off. Android Version Current Android version information.

  • Page 48: General Settings Menu Tree

    General Settings Menu Tree Main Menu Sub-menu Menu Option Enable/ Disable Ethernet Connection Type Ethernet Configuration MAC Address Enable/ Disable Wi-Fi Network Add Wi-Fi Enable/ Disable Wireless Hotspot Hotspot Configuration Enable/Disable Bluetooth Available Devices...
  • Page 49 Main Menu Sub-menu Menu Option Signage Display Name General Settings Boot Logo Source Setting Custom App Trusted Credentials User Credentials Credentials Settings Signage Display Install from Storage Clear Credentials External Storage Unknown Sources Security Privacy and Copyright Protection App Authority Device Clear Storage Internal Storage...

  • Page 50: On-Screen Display (Osd) Menu

    On-Screen Display (OSD) Menu Access Picture, Screen, Audio, Time, Advanced, and About settings. Navigating the OSD Menu using the Remote Control 1. On the remote control, press the Settings button ( ) to display the OSD Menu. 2. Use the directional buttons, q/p/t/u , to select menu items and adjust values. 3.

  • Page 51: On-Screen Display (Osd) Menu Tree

    On-Screen Display (OSD) Menu Tree Main Menu Sub-menu Brightness (0~100) Contrast (0~100) Sharpness (0~100) Color (0~100) Warm (7500K) Normal (9300K) Color Temperature Cool (10000K) User Normal Dynamic Picture Mode Picture Soft User Flicker Free Blue Light Filter (0~100) Native Gamma Set DICOM Cancel Picture Reset...
  • Page 52 Main Menu Sub-menu Balance (0~100) Treble (0~100) Bass (0~100) Volume (0~100) Maximum Volume (0~100) Minimum Volume (0~100) Mute Audio Speaker Volume Control Audio Out Sync Enable Audio Out Sync Disable Audio Out Volume (Line Out) (0~100) Cancel Audio Reset Reset...
  • Page 53 Main Menu Sub-menu Off Timer 1 hour~24 hours Set Date Set Time Date and Time Choose Time Zone Use 24-hour Format Schedule List Enable Start Time End Time Input HDMI 1 Time Schedule HDMI 2 USB Auto Play Custom Day of the Week Every Week OSD Turn Off 5 seconds~120 seconds...
  • Page 54 Main Menu Sub-menu Last Input HDMI 1 HDMI 2 Boot On Source Boot USB Auto Play Custom Boot On Logo User Auto Signal Detection 0 min Signal No Signal Standby 5 min 15 min 30 min Advanced HDMI with One Wire Import Port USB Cloning...
  • Page 55 Main Menu Sub-menu Heat Status xx° C / xx° F Model Name About Serial No. Display Information Operation Hours SW Version...

  • Page 56: Picture

    Picture Item Description Brightness Adjust the background black levels of the screen image. Adjust the degree of difference between the lightest and Contrast darkest parts of the picture and change the amount of black and white in the image. Sharpness Adjust the picture quality.

  • Page 57: Low Blue Light Filter And Eye Health

    Low Blue Light Filter and Eye Health The Blue Light Filter blocks high-energy blue light for a more comfortable viewing experience. Calculating Breaks When viewing screens for extended periods, it is recommended to take periodic breaks from viewing. Short breaks of at least 10 minutes are recommended after one hour of continuous viewing.
  • Page 58 Eye and Neck Exercises Eye Exercises Eye exercises can help minimize eye strain. Slowly roll your eyes to the left, right, up, and down. Repeat as many times as needed. Exercises for the eyes (1) Keep the body and the (2) Move the eyes le and (3) Move the eyes to look head upright.

  • Page 59: Pip

    Item Description Select the PIP (Picture-in-Picture) mode. Choose from: Off, PIP, Sub Mode PBP. Select the size of the sub picture in the PIP (Picture-in-Picture) PIP Size mode. Choose from: Small, Medium, Large. Select the position of the sub picture in the PIP (Picture-in- PIP Position Picture) mode.

  • Page 60: Using Pip (Split-Screen Mode) With An Application

    Using PBP (Split-Screen Mode) with an Application Before using PBP (Split-Screen Mode), it is necessary to set the application source. To set the application source: 1. From General Settings, go to: Device > Signage Display > Source Setting > Custom App.
  • Page 61 To use PBP (Split-Screen Mode): 1. From the On-Screen Display (OSD) Menu, go to: PIP > Sub Mode > select PBP. 2. For the PIP Source, select Custom. NOTE:  To switch the application window, press the Green/Tab button on the remote control.

  • Page 62: Audio

    Audio Item Description Balance Adjust the left/right speaker balance. Treble Increase/decrease the treble level (higher-pitched sounds). Bass Increase/decrease the bass level (lower-pitched sounds). Volume Increase/decrease the display’s volume level. Maximum Volume Set the maximum volume level. Minimum Volume Set the minimum volume level. Mute Mute the volume.

  • Page 63: Time

    Time Item Description Off Time Set the auto power off time. Date and Time Adjust the date and time of the display. Set up to seven (7) different time intervals for the display to be Schedule active. Slide Show Interval Set the photo slide show interval for USB auto play.

  • Page 64: Advanced

    Turn On/Off the Power LED indicator. Boot on Source Select the input source after boot up. Enable/Disable a logo when the display is turned on. Neither the ViewSonic nor animation logo will show. Boot on Logo The ViewSonic logo and animation will show. User If a custom logo option is set in General Settings, then the custom logo will show.
  • Page 65 Item Description Enable/Disable CEC (Consumer Electronics Control). CEC synchronizes power on/off operation via HDMI connection. That is, if a device that also supports CEC is connected to the HDMI with One Wire HDMI input of the display, when the display’s power is turned off, the power of the connected device will also be turned off automatically.

  • Page 66: About

    About Item Description Heat Status Check the temperature of the display. See information about the display: Model Name, Serial No., Monitor Information Operation Hours, and Software Version.

  • Page 67: Pre-Installed Applications And Settings

    Pre-installed Applications and Settings myViewBoard Display Wirelessly mirror screens to a larger display. To share a screen to a ViewBoard with myViewBoard Display: 1. Open myViewBoard Display on the ViewBoard you want to share your screen to. 2. On the device you want to share the screen from, go to: https://myviewboard.

  • Page 68: Myviewboard Manager

    Manager Remotely manage multiple installations of ViewSonic devices. Once devices are set up and have myViewBoard Manager installed, they can be added to the entity and managed remotely from the Manager web application. NOTE:  Only available to Entity Admins from myviewboard.com after signing in.

  • Page 69: Vcast

    vCast Working with ViewBoard® Cast software (vCast, vCast Pro, and vCastSender), the vCast application will allow the ViewBoard to receive laptop screens (Windows/ Mac/Chrome) and mobile (iOS/Android) users’ screens, photos, videos, annotations, and camera(s) that are using the vCastSender application.
  • Page 70 ͫ UDP 48689, 25123 (Device searching and broadcast & client device audio transfer) ͫ UDP 5353 (Multicast search device protocol) • Port and DNS for Activation: ͫ Port: 443 ͫ DNS: https://vcastactivate.viewsonic.com • OTA Service ͫ Server Port: TCP 443 ͫ Server FQDN Name: https://vcastupdate.viewsonic.com...

  • Page 71: Display Group Settings

    Display Group Settings To adjust the Display Group Settings, select the Display Group icon ( ) located in the lower-right corner of the screen. 1. Toggle the “Turn On/Off Display Group” ON to enable the Display Group feature. NOTE:  Other preinstalled ViewBoard Cast devices in the same network will be listed.
  • Page 72 3. If you frequently connect to the same device, you can select the Star icon ( next to the device to add it to your frequently connected devices list, “My List of Devices in Group”, for easier Display Group setup and management.

  • Page 73: Synchronized Group Screen All The Time

    Synchronized Group Screen All the Time When the “Synchronized group screen all the time” function is toggled ON, it will display a synchronized group screen continuously. If it is toggled OFF, it will work on vCast mirroring only. NOTE:  Select the devices to group first, then toggle the “Synchronized group screen all the time”...

  • Page 74: Moderator Mode

    Moderator Mode Moderator Mode allows the moderator to take control of the devices connected to the ViewBoard or display. To enter Moderator Mode, select the Moderator Mode icon ( ) located in the lower-right corner of the screen. When enabled, the moderator can view a list of all connected screens in the left floating window and can preview each participant’s screen and then select any of participant’s screen and cast to the ViewBoard’s or display’s main screen for presentation.

  • Page 75: Broadcast

    Broadcast When enabled, the ViewBoard’s screen will be broadcasted to all of the participant’s connected screens simultaneously. The participants can only view the presentation contents until the moderator disables the Broadcast function. Multiple Screen Sharing By default, vCast is set to allow multiple screen sharing, but can also be set to single screen sharing.

  • Page 76: Casting From Windows, Macbook, And Chrome Devices

    Casting from Windows, MacBook, and Chrome Devices 1. Ensure the client device (e.g., laptop) is connected to the same network as the ViewBoard. NOTE:  The network name can be found under Room Network. 2. On the client device, visit the address that is shown on the ViewBoard to download and install the vCastSender application.
  • Page 77 4. To connect to the ViewBoard, input the PIN code and click OK. NOTE:  The PIN code can be found as highlighted below: 5. Additionally, you can connect to the ViewBoard by clicking Device List then the Device Name listed. NOTE: ...

  • Page 78: Casting From Android Devices

    Casting from Android Devices 1. Ensure the client device (e.g., Android phone or tablet) is connected to the same network as the ViewBoard. NOTE:  The network name can be found under Room Network.
  • Page 79 2. On the Android client device, scan the QR code shown on the ViewBoard to directly download the vCastSender application, or download the application from the Google Play Store. 3. After installing, launch the vCastSender application. 4. To connect to the ViewBoard, input the PIN code and select OK. NOTE: ...
  • Page 80 5. You can also connect to the ViewBoard by selecting Device List then the Device Name listed. NOTE:  The Device Name can be found as highlighted below:...
  • Page 81 6. Additionally, you can connect to the ViewBoard or by selecting Scan then placing the on-screen QR code into the box to automatically connect.

  • Page 82: Casting From Apple Ios Devices

    Casting from Apple iOS Devices Apple AirPlay® is compatible with vCast for screen mirroring and content streaming under the same subnet environment only. An “AirPlay Password” will be generated on-screen for connection when using AirPlay to cast to a ViewBoard. 1.
  • Page 83 2. On the iOS client device, directly open AirPlay and select the Device Name of the ViewBoard to connect. NOTE:  The Device Name can be found as highlighted below: 3. Input the generated on-screen AirPlay Password on the client device to connect. NOTE: ...
  • Page 84 4. You can also connect to the ViewBoard by selecting Scan then placing the on- screen QR code into the box to automatically connect.

  • Page 85: Connecting To A Viewboard From A Mobile Device

    Connecting to a ViewBoard from a Mobile Device Once connected, select Receive. The ViewBoard will appear on the mobile device with an on-screen toolbar. Users can interact with the ViewBoard with annotations, file sharing, etc. Item Description Toggle Hide or display the toolbar. Home Return to the Home interface.

  • Page 86: Casting With Chromecast

    Casting with Chromecast vCast supports native Chromecast screen sharing via the Chrome browser casting when the Chromecast feature is enabled. NOTE:  Chromecast does not support password protection or multiple-screen casting. 1. Ensure the client device (e.g., laptop) is connected to the same network as the ViewBoard.
  • Page 87 3. In the Chrome browser, go to: Settings > Save and share > Cast... > Select the screen to cast to.

  • Page 88: Casting With Miracast

    Casting with Miracast vCast supports native Miracast to cast content from Windows and Android devices to a ViewBoard when the Miracast feature is enabled. NOTE:  • Miracast does not support password protection or multiple-screen casting. • Miracast sharing is only available over Wi-Fi. •...
  • Page 89 3. Please follow the below steps to cast: For Windows devices: 1. On the Windows device, press Win + K and select the display to cast to. 2. Select the checkbox “Allow mouse, keyboard, touch, and pen input from the device”...

  • Page 90: Other Default Applications

    Other Default Applications Chromium Web browser for surfing the Internet.

  • Page 91: Folders

    Folders 1. Storage Device Display Select the appropriate storage device. 2. Icons Item Description Grid Display files by thumbnail view List Display files by list view Sort Sort the files Select Select a file Create Create a new folder Copy Copy a file Paste Paste a file...
  • Page 92 3. File Information Preview the file, show the file’s name, size, resolution, and creation date. 4. Main Display Area Display files of corresponding type.

  • Page 93: Officemobile

    OfficeMobile Create, edit, and view Documents, Spreadsheets, Presentations, and PDFs.

  • Page 94: Vsweeper

    vSweeper Clear unnecessary data and unwanted files. Advanced Settings can also be customized to the user’s needs.

  • Page 95: Rs-232 Protocol

    RS-232 Protocol This document describes the hardware interface and software protocols of RS-232 interface communication between the ViewSonic LED Display and computers or other control units with RS-232 protocol. The protocol contains three command sections: • Set-Function • Get-Function • Remote control pass-through mode NOTE: ...

  • Page 96: Lan Hardware Specification

    LAN Hardware Specification ViewSonic LFD communication port on the rear side: 1. Connector type: 8P8C RJ45 2. Pin Assignment: Pin # Signal Remark Output from Display Output from Display Input to Display BI_D3+ For 1G case BI_D3- For 1G case...

  • Page 97: Protocol

    Protocol Set-Function Listing The PC can control the Display for specific actions. The Set-Function command allows you to control the Display behavior at a remote site through the RS-232 port. The Set-Function packet format consists of 9 bytes. Set-Function Description: Length: Total Byte of Message excluding “CR”...
  • Page 98 Example 1: Set Brightness at 76 for Display (#02) and this command is valid Send (Hex Format) Name Length ID Command Type Command Value1 Value2 Value3 CR 0x30 0x38 0x73 0x24 0x30 0x37 0x36 0x0D 0x32 Reply (Hex Format) Name Length Command Type CR 0x30...
  • Page 99 Set-Function Table A. Basic Function Set Function Length ID Command Command Value Range Comments Code Code Type (ASCII) (Three ASCII bytes) (ASCII) (Hex) 1. The Power-on via LAN control may work only under specific modes. See display UG Power ON 000: STBY *3.2.1 for details.
  • Page 100 Set Function Length ID Command Command Value Range Comments Number 000~009 *3.1.1 000: UP 001: DOWN 002: LEFT 003: RIGHT Key Pad *3.1.1 004: ENTER 005: INPUT 006: MENU/(EXIT) 007: EXIT Disable: RCU will have no function Enabled: RCU controls normally 000: Disable Remote...
  • Page 101 NOTE:  1. Behavior at Lock Modes Lock Mode Behavior 1. Lock all buttons on the front panel and RCU, except for “Power” Button Lock 2. All the SET functions should be workable via RS-232, even the ones with according hot key in RCU like Mute,…etc. 1.
  • Page 102 B. Optional Function Set Function Length ID Command Command Value Range Comments Code Type (ASCII) Code (Hex) (Three ASCII bytes) (ASCII) Inputs in cycle Input Select: “ loop depend on Cycle *3.3.1 display itself Contrast 000 ~ 100 Sharpness 000 ~ 100 Color &...
  • Page 103 Set Function Length ID Command Command Value Range Comments 000: TV 001: AV 002: S-Video 003: YPbPr 004: HDMI1 014: HDMI2 024: HDMI3 034: HDMI4 005: DVI Value range is 006: VGA1 PIP-Input same as SET- *2.9 016: VGA2 Input select 026: VGA3 007: Slot-in PC (OPS/SDM)/HDBT...
  • Page 104 Set Function Length ID Command Command Value Range Comments 001: Backlight OFF 101: Backlight ON 002: Freeze OFF Function On_Off 102: Freeze ON *3.3.2 003: Touch OFF 103: Touch ON NOTE:  1. Tiling definition of H Monitors, V Monitors, and Position 2.

  • Page 105: Get-Function Listing

    Get-Function Listing The PC can interrogate the LFD for specific information. The Get-Function packet format consists of 9 bytes which is similar to the Set-Function packet structure. Note that the “Value” byte is always = 000. Get-Function Description: Length: Total Byte of Message excluding “CR”. TV/DS ID Identification for each of TV/DS (01~98;...
  • Page 106 Example 1: Get Brightness from TV-05 and this command is valid. The Brightness value is 67. Send (Hex Format) Name Length ID Command Type Command Value1 Value2 Value3 CR 0x30 0x38 0x67 0x62 0x30 0x30 0x30 0x0D 0x35 Reply (Hex Format) Name Length ID Command Type Command Value1 Value2 Value3 CR 0x30...
  • Page 107 Get-Function Table A. Basic Function Response Get Function Length ID Command Command Comments Range Code Code (Three ASCII Type (ASCII) (ASCII) (Hex) bytes) Get-Brightness 000 ~ 100 1. For Android platform whose main mode is controlled by backlight and the other sources 000 ~ 100 Get-Backlight *3.2.0...
  • Page 108 Response Get Function Length ID Command Command Comments Range (for the models with LAN) Get-MAC address Reply in new 32-byte format *3.2.0 (for the models with LAN) Get-IP address *3.2.0 Reply in new 32-byte format *3.2.0 Reply in new 32-byte Get-Serial number format *3.2.0...
  • Page 109 NOTE:  1. Get Operation Hour example Assumed the accumulated operation hour is 123,456 hrs Send: 0x 38 30 31 67 31 30 30 30 0D (Get Operation hour) Reply: 0x 32 30 31 72 31 31 32 33 34 35 36 00 00 … 00 00 0D 2.
  • Page 110 B. Optional Function Response Get Function Length ID Command Command Comments Range Code Type (ASCII) Code (Hex) (Three ASCII bytes) (ASCII) Get-Contrast 000 ~ 100 Get-Sharpness 000 ~ 100 Get-Color 000 ~ 100 Get-Tint 000 ~ 100 Keep both “Backlight On_Off” Get-Backlight On_ 000: OFF and “Function On_...
  • Page 111 Response Get Function Length ID Command Command Comments Range 001: Backlight OFF 101: Backlight ON Get-Function On_ 002: Freeze OFF 102: Freeze ON *3.3.2 003: Touch OFF 103: Touch ON NOTE:  1. Get Date example Assumed the current date of display#01 as below: Date: 2017-3/15 Send: 0x 38 30 31 67 32 59 30 30 0D (Get Date:Year)
  • Page 112 C. Auto Reply *3.2.1 The display will send out the updated data/status automatically without GET query from the host whenever the following data/status is changed by the user through any of the available ways like: remote control unit, front control panel keys, or touch screen.

  • Page 113: Remote Control Pass-Through Mode

    Remote Control Pass-through Mode When the PC sets the Display to Remote Control Pass through mode, the Display will send a 7-byte packet (followed by “CR”) in response to remote control unit (RCU) button activation. In this mode the RCU will have no effect on the Display function. For example: “Volume+”...
  • Page 114 Code (HEX) Basic Optional *3.1.1 *3.1.1 RECALL (LAST) INFO (DISPLAY) ASPECT (ZOOM, SIZE) VOLUME UP (+) VOLUME DOWN (-) MUTE CHANNEL/PAGE UP (+)/ BRIGHTNESS+ CHANNEL/PAGE DOWN (-)/ BRIGHTNESS- POWER SOURCES (INPUTS) SLEEP MENU DOWN LEFT (-) RIGHT (+) OK (ENTER, SET) EXIT...
  • Page 115 Code (HEX) Basic Optional *3.1.1 *3.1.1 (F1) ■ GREEN (F2) ■ YELLOW (F3) ■ BLUE (F4) ■ NOTE:  1. This IR-pass-through code is different from the RCU key code. 2. Special control sequence for POWER key under IR-pass through mode. 2-1.

  • Page 116: Appendix

    Appendix USB Media Support Format Photo Image Photo Resolution Base-line 1920 x 1080 JPEG Progressive 1024 x 768 non-interlace 1920 x 1080 Interlace 1920 x 1080 15360 x 8640 Video Container Codec Resolution Bit Rate MKV(.mkv) 4096 x 2176 @60 FPS 100 Mbps WebM(.webm) MP4(.mp4, .mov)
  • Page 117 Container Codec Resolution Bit Rate MP4(.mp4, .mov) 3GPP(.3gpp, .3gp) MEPG transport stream (.ts, .trp, .tp) MPEG program stream (.DAT, .VOB, .MPG, 1920 x 1080 @120 MPEG4 40 Mbps .MPEG) MKV(.mkv) WebM(.webm) FLV(.flv) AVI(lavi) ASF(.asf) WMV(.wmv) OGM(.ogm) ASF(.asf) AVI(.avi) DivX(.divx) DivX 3.11 MKV(.mkv) Divx 4.12 1920 x 1080 @120...
  • Page 118 Container Codec Resolution Bit Rate 3GPP(.3gpp, .3gp) ASF(.asf) AVI(lavi) FLV(.flv) H.264(.264) MKV(.mkv) MP4(.mp4, .mov) MEPG transport stream H.264 4096 x 2160 @60 FPS 135 Mbps (.ts, .trp, .tp) MPEG program stream (.DAT, .VOB, .MPG, .MPEG) OGM(.ogm) WebM(.webm) WMV(.wmv) AVS(.avs) MEPG transport 1920 x 1080 @60 FPS 50 Mbps stream...
  • Page 119 Container Codec Resolution Bit Rate 3GPP(.3gpp, .3gp) ASF(.asf) AVI(.avi) MKV(.mkv) MP4(.mp4, .mov) 2048 x 1024 @120 40 Mbps MEPG transport stream (.ts, .trp, .tp) WebM(.webm) WMV(.wmv) VC1(.vc1) 3GPP(.3gpp, 3gp) AVI(.avi) FLV(.flv) MKV(.mkv) Motion JPEG 1920 x 1080 @30 FPS 40 Mbps MP4(.mp4, .mov) OGM(.gom) WebM(.webm)

  • Page 120: Audio

    Audio Container Codec Sample Rate Channel Bit Rate 3GPP(.3gpp, .3gp) MPEG1/2 ASF(.asf) 16 kHz~48 kHz Up to 2 32 kbps~448 kbps Layer1 AVI(.avi) DivX(.divx) FLV(.flv) MKV(.mkv, .mka) MPEG1/2 16 kHz~48 kHz Up to 2 8 kbps~384 kbps MP3(.mp3) Layer2 MP4(.mp4) MEPG transport stream (.ts, .trp,...
  • Page 121 Container Codec Sample Rate Channel Bit Rate 3GPP(.3gpp, .3gp) ASF(.asf) AVI(.avi) DivX(.divx) EAC3(.ec3) MKV(.mkv, .mka) 32 kHz, MP4(.mp4) EAC3(DDP) 44.1 kHz, Up to 5.1 32 kbps~6 Mbps MEPG 48 kHz transport stream (.ts, .trp, .tp) MPEG program stream (.DAT, .VOB, .MPG, .MPEG) OGM(.ogm) 32 kHz,...
  • Page 122 Container Codec Sample Rate Channel Bit Rate 3GPP(.3gpp, .3gp) ASF(.asf) AVI(.avi) MKV(.mkv, 128 kbps~320 .mka) 8 kHz~48 kHz Up to 2 kbps MP4(.mp4, .mov) WebM(.webm) WMV(.wma, .wmv) WMA 10 Pro 3GPP(.3gpp, 8 kHz~48 kHz Up to 2 < 192 kbps .3gp) WMA 10 Pro ASF(.asf)
  • Page 123 Container Codec Sample Rate Channel Bit Rate 3GPP(.3gpp, .3gp) AVI(.avi) DTS(.dts) MKV(.mkv, .mka) MP4(.mp4, .mov) MEPG < 1.5 Mbps (Pure transport Up to 48 kHz Up to 5.1 DTS core) stream (.ts, .trp, .tp) MPEG program stream (.DAT, .VOB, .MPG, .MPEG) OGM(.ogm) WAV(.wav) WebM(.webm)
  • Page 124 Container Codec Sample Rate Channel Bit Rate 3GPP(.3gpp, .3gp) ASF(.asf) AVI(.avi) FLV(.flv) MKV(.mkv, .mka) MP4(.mp4, .mov, .m4a) MEPG Mono, Stereo transport LPCM 8 kHz~48 kHz 64 kbps~1.5 Mbps stream (.ts, .trp, .tp) MPEG program stream (.DAT, .VOB, .MPG, .MPEG) OGM(.ogm) WAV(.wav) WebM(.webm) WMV(.wmv)
  • Page 125 Container Codec Sample Rate Channel Bit Rate 3GPP(.3gpp, 3gp) Up to 5.1 AC4(.ac4) (MS12 MP4(.mp4, 44.1 kHz, Up to 1521 kbps v1.x) .mov, .m4a) 48 kHz per presentation Up to 7.1 MEPG transport (MS12 v2.x) stream (.ts, .trp, .tp) Up to 16 core 3GPP(.3gpp, Fraunhofer 32 kHz,...

  • Page 126: Subtitle

    Subtitle Internal File Extension Container Codec dat, mpg, mpeg, vob MPG, MPEG DVD Subtitle ts, trp, tp DVB Subtitle DVD Subtitle UTF-8 Plain Text UTF-8 Plain Text VobSub DVD Subtitle AVI(1.0, 2.0) XSUB divx, avi DMF0, 1, 2 XSUB+ External File Extension Container Codec...

  • Page 127: Timing Table

    Timing Table HDMI PC Resolution Refresh Rate 60 Hz 640 x 480 72 Hz 75 Hz 800 x 600 72 Hz 75 Hz 60 Hz 1024 x 768 70 Hz 75 Hz 1280 x 1024 60 Hz 1360 x 768 60 Hz 1920 x 1080 60 Hz...

  • Page 128: Hdmi

    HDMI Video Resolution Refresh Rate 480i 720 x 480 60 Hz 480p 720 x 480 60 Hz 576i 720 x 576 50 Hz 576p 720 x 576 50 Hz 50 Hz 720p 1280 x 720 60 Hz 50 Hz 1080i 1920 x 1080 60 Hz 50 Hz...

  • Page 129: Type C

    Type C Video Resolution Refresh Rate 640 x 480 60 Hz 640 x 480 60 Hz 480p (4:3) 720 x 480 60 Hz 1440 x 480 60 Hz 720 x 480 60 Hz 480p (16:9) 1440 x 480 60 Hz 1440 x 480 60 Hz 576p (4:3)

  • Page 130: Troubleshooting

    Troubleshooting This section describes some common problems that you may experience when using the display. Problem or Issue Possible Solutions 1. Check whether something is obstructing the display’s remote control receiver. Remote Control is not 2. Check whether the batteries in the remote control working are installed correctly.
  • Page 131 Video Not Working Properly Problem or Issue Possible Solutions 1. Check the Power status. 2. Check the signal cable. No picture/ No sound 3. Check that the internal PC is installed correctly. 1. Check the signal cable. Picture is unclear or cuts in and out 2.

  • Page 132: Maintenance

    Some chemical cleaners have been reported to damage the screen and/or case of the device. • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners. NOTE:  If condensation appears between the glass and the panel, keep the...

  • Page 133: Regulatory And Service Information

    Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 134: Declaration Of Rohs2 Compliance

    The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.

  • Page 135: Energy Star Statement

    U.S. Environmental Protection Agency. As an ENERGY STAR Partner, ViewSonic is determined to meet the Energy star Guidelines and mark all certified models with the ENERGY STAR logo.

  • Page 136: Indian Restriction Of Hazardous Substances

    Schedule 2 of the Rule. Product Disposal at End of Product Life ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic®...

  • Page 137: Copyright Information

    Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. ViewSonic® and the three birds logo are registered trademarks of ViewSonic® Corporation. VESA is a registered trademark of the Video Electronics Standards Association.

  • Page 138: Customer Service

    For technical support or product service, see the table below or contact your reseller. NOTE:  You will need the product’s serial number. Country/Region Website Country/Region Website Asia Pacific & Africa Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/ www.viewsonic.com.cn www.viewsonic.com/hk/ 中国 (China) 香港 (繁體中文) Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/...

  • Page 139: Limited Warranty

    How long the warranty is effective: ViewSonic® displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labor from the date of the first consumer purchase.
  • Page 140 (e) the serial number of the product. • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®. • For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®. Limitation of implied warranties:...
  • Page 141 Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of...

  • Page 142: Mexico Limited Warranty

    If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components &...
  • Page 143 Exclusion of damages: ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages...
  • Page 144 Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Villahermosa: Distribuciones y Servicios Computacionales SA de CV.

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