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VG2709-2K-MHDU-2
Display
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.
Model No. VS20121
P/N: VG2709-2K-MHDU-2
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Table of Contents
Related Manuals for ViewSonic VS20121
Summary of Contents for ViewSonic VS20121
- Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.
- Page 2 As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
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Page 3: Safety Precautions
Safety Precautions • Read these instructions completely before using the equipment. • Keep these instructions in a safe place. • Heed all warnings and follow all instructions. • Sit at least 18” / 45 cm from the monitor. • When installing the monitor, please leave 4” / 10 cm of open space around the monitor for ventilation safety purposes. - Page 4 • If smoke appears, an abnormal noise, or a strange odor is present, immediately switch the display off and contact your dealer or ViewSonic. It is dangerous to continue using the display. •...
- Page 5 • Stability Hazard: The display may fall, causing serious personal injury or death. To prevent injury, this display must be securely attached to the floor/wall in accordance with the installation instructions. • Fastening the monitor to a wall or fixed object using cordage or other restraining devices can help support the weight of the monitor in order to prevent the monitor from falling over.
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Page 6: Table Of Contents
Contents Safety Precautions ............3 Introduction ..............8 Package Contents ....................8 Product Overview ....................9 Front and Rear View ....................9 I/O Ports ......................... 9 Initial Setup ............... 10 Installing the Stand ....................10 Removing the Stand and Mounting the Monitor ..........11 Using the Security Slot ..................13 Making Connections .......... - Page 7 Appendix ..............35 Specifications ......................35 Glossary ........................38 Troubleshooting ....................42 Maintenance......................44 General Precautions ....................44 Cleaning the Screen ....................44 Cleaning the Case ....................44 Blue Light Filter and Eye Health ................45 Calculating Breaks ....................45 Looking at Distant Objects ..................45 Eye and Neck Exercises ..................
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Page 8: Introduction
Introduction Package Contents • Monitor • Power cord • Video cable • USB cable • Quick start guide NOTE: The cable(s) included in your package may vary depending on your country. Please contact your local reseller for more information. -
Page 9: Product Overview
Product Overview Front and Rear View I/O Ports HDMI HDMI DisplayPort USB Type C USB Upstream USB Downstream Audio Out AC IN NOTE: For more information about the 1(«)/2/3/4/5( ) key and its functions, refer to “Hot Keys” on page 22. -
Page 10: Initial Setup
Initial Setup Installing the Stand Front Front NOTE: Always place the device on a flat, stable surface. Failure to do so may cause the device to fall and damage the device and/or result in personal injury. -
Page 11: Removing The Stand And Mounting The Monitor
Removing the Stand and Mounting the Monitor Refer to the table below for the standard dimensions for mounting kits. NOTE: For use only with a UL certified mounting kit/bracket. To obtain a wall mounting kit or height adjustment base, contact ViewSonic® or your local dealer. Maximum... - Page 12 4. Attach the mounting bracket to the VESA mounting holes at the rear of the monitor. Then secure it with four screws (M4 x 10 mm). 100 mm 5. Follow the instructions that come with the mounting kit to mount the monitor.
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Page 13: Using The Security Slot
Using the Security Slot To help prevent the device from being stolen, use a security slot locking device to secure the device to a fixed object. Additionally, fastening the monitor to a wall or fixed object using a security cable can help support the weight of the monitor in order to prevent the monitor from falling over. -
Page 14: Making Connections
Making Connections Connecting to Power 1. Connect the power cord to the AC IN jack at the rear of the monitor. 2. Plug in the power cord to a power outlet. -
Page 15: Display Connection
Display Connection HDMI HDMI HDMI 1. Connect one end of an HDMI cable to the HDMI port of the monitor. 2. Plug the other end of the cable into the HDMI port of your computer. -
Page 16: Displayport
DisplayPort DisplayPort 1. Connect one end of a DisplayPort cable to the DisplayPort In port of the monitor. 2. Plug the other end of the cable into the DisplayPort or Mini DisplayPort port of your computer. NOTE: To connect the monitor to the Thunderbolt port (v. 1 & 2) on your Mac, connect the Mini DisplayPort end of a “Mini DisplayPort to DisplayPort cable”... -
Page 17: Type C
Type C Type C 1. Connect one end of a USB Type C cable to the USB Type C port of the monitor. 2. Plug the other end of the cable into the USB Type C port of your computer. NOTE: ... -
Page 18: Usb Connection
USB Connection The monitor supports two types of USB ports, upstream and downstream. When making connection(s), observe the following guidelines. USB Type Connection Type Description Transfers data between the computer and the Type B USB devices connected to the monitor. Upstream Transfers audio, video, and power. -
Page 19: Using The Usb Ports
Using the USB Ports 1. To use the downstream USB Type A ports, connect one end of the USB Type B cable to the upstream USB Type B port of the monitor. Plug the other end of the cable, USB Type A, into a USB port of your computer. 2. -
Page 20: Audio Connection
Audio Connection Plug the audio jack of the audio device into the Audio Out port of the monitor. NOTE: The monitor is also equipped with dual speakers. -
Page 21: Using The Monitor
Using the Monitor Adjusting the Viewing Angle Height Adjustment Lower or raise the monitor to the desired height (0 to 130 mm). NOTE: When adjusting, press down firmly along the adjustment track holding the monitor with both hands on the side. 21 21... -
Page 22: Screen Orientation Adjustment (Pivot)
Screen Orientation Adjustment (Pivot) 1. Adjust the monitor height to the highest position. Then tilt the monitor backwards to the full tilt position. 2. Rotate the monitor 90° clockwise or counterclockwise from landscape to portrait orientation. NOTE: • When adjusting, make sure to hold both sides of your monitor firmly with both hands. -
Page 23: Swivel Adjustment
Swivel Adjustment Swivel the monitor to the left or right for the desired viewing angle (360˚). -
Page 24: Tilt Angle Adjustment
Tilt Angle Adjustment Tilt the monitor forwards or backwards to the desired viewing angle (-3.5˚ to 28˚). NOTE: When adjusting, support the stand firmly with one hand while tilting the monitor forwards or backwards with the other hand. -
Page 25: Turning The Monitor On/Off
Turning the Monitor On/Off 1. Plug the power cord into a power outlet. 2. Press the Power button to turn on the monitor. 3. To turn the monitor off, press the Power button again. NOTE: The monitor will still consume some power as long as the power cord is connected to the power outlet. -
Page 26: Quick Menu
Quick Menu Press the 1( ) to activate the Quick Menu. « View Mode Standard Game Movie Text Mono NOTE: Follow the key guide that appears on the screen to select the option or make adjustments. Menu Description ViewMode Select one of the preset color settings. Volume Adjust the level, or mute the volume. -
Page 27: Hot Keys
Hot Keys When the On-Screen Display (OSD) Menu is off, you can quickly access special functions by using the Control Panel Keys. Description 2 + 1( Press and hold the keys to lock/unlock the OSD Menu. « When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock the OSD Menu. - Page 28 Description 2 + 3 Press and hold the keys to lock/unlock the Power button. When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock the Power button. Power Lock/Unlock Locking Power Button Press and hold for 10s to lock power Power If the...
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Page 29: Configuring The Settings
Configuring the Settings General Operations 1. Press the 2/3/4 key to display the On-Screen Display (OSD) Menu. Manual Image Input Audio Adjust ViewMode Color Adjust Setup Menu Select Adjust HDMI DisplayPort Type C 2560 X 1440 @ 60Hz 2. Press the 1(«) or 2 key to select the main menu. Then press the 3 key to enter the selected menu. - Page 30 3. Press the 1(«) or 2 key to select the desired menu option. Then press the 3 key to enter the sub-menu. Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu Select Adjust Contrast/Brightness Contrast Color Temperature Brightness Color Space Color Range 2560 X 1440 @ 60Hz 4.
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Page 31: On-Screen Display (Osd) Menu Tree
On-Screen Display (OSD) Menu Tree Main Menu Sub-menu Menu Option HDMI Input Select DisplayPort Type C (-/+, 0~100)/1 Audio Adjust Volume Mute Standard Game Movie ViewMode Text Mono Contrast (-/+, 0~100)/1 Contrast/ Brightness Brightness (-/+, 0~100)/1 sRGB Bluish Cool Color Adjust Native Color Temperature... - Page 32 Main Menu Sub-menu Menu Option Auto Color Space Auto Color Adjust Color Range Full Range Limited Range Auto Sharpness (-/+, 0~100)/25 Blue Light Filter (-/+, 0~100)/1 Aspect Ratio 16:9 16:10 Manual Image Adjust Overscan Black Stabilization (-/+, 0~100)/10 Advanced DCR (-/+, 0~100)/25 Standard Response Time...
- Page 33 Main Menu Sub-menu Menu Option English Français Deutsch Español Italiano Suomi Svenska Русский Language Türkçe Česká Setup Menu Tiếng Việt 日本語 한국어 繁體中文 简体中文 Variable Refresh Rate Information OSD Timeout (-/+, 5/15/30/60)
- Page 34 Main Menu Sub-menu Menu Option OSD Background OSD Pivot -900 Power Indicator Auto Power Off 30 minutes 45 minutes Sleep 60 minutes 120 minutes Setup Menu Standard Optimize ECO Mode Conserve USB Charging DisplayPort Version Auto Detect USB 3.2 DDC/CI Memory Recall 2 - This function is off by default.
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Page 35: Appendix
Appendix Specifications Item Category Specifications Color a-Si TFT Active Matrix 2560 x 1440 LCD; Type 0.2331 (H)mm x 0.2331 (V)mm pixel pitch 68.6 cm Display Size 27” viewable Color Filter RGB Vertical Stripe Glass Surface Anti-Glare (Haze 25%), Hard Coating (3H) TMDS digital (100 Ω) DisplayPort: f : 31~184 kHz, f... - Page 36 32° F to 104° F 1 - Do not set the graphics card in your computer to exceed these timing modes; doing so may result in permanent damage to the display. 2 - Please use the power cord from ViewSonic® or an authorized source only.
- Page 37 Item Category Specifications 12 km Altitude 39,370.1 ft Storage Relative Humidity 5% to 90% (non-condensing) Conditions -20° C to 60° C Temperature -4° F to 140° F Wall Mount Dimensions 100 x 100 mm 613.8 x 538 x 233.3 mm Physical Dimensions (W x H x D)
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Page 38: Glossary
Glossary This section describes the standard glossary of terms used in all LCD display models. All terms are listed in alphabetical order. NOTE: Some terms may not be applicable to your monitor. Advanced DCR Advanced DCR technology automatically detects the image signal and intelligently controls the backlight brightness and color to improve on the ability to make the black blacker in a dark scene, and make the white whiter in a bright environment. - Page 39 Displays the timing mode (video signal input) coming from the graphics card in the computer, the LCD model number, the serial number, and the ViewSonic® website URL. See your graphics cards’s user guide for instructions on changing the resolution and refresh rate (vertical frequency).
- Page 40 Manual Image Adjust Displays the “Manual Image Adjust” menu. You can manually set a variety of image quality adjustments. Memory Recall Returns the adjustments back to factory settings if the display is operating in a factory preset timing mode listed in the “Specifications” of this manual. NOTE: ...
- Page 41 Sharpness Adjusts the picture quality of the monitor. ViewMode ViewSonic’s unique ViewMode feature offers “Game”, “Movie”, “Web”, “Text”, “MAC”, and “Mono” presets. These presets are specifically designed to deliver an optimized viewing experience for different screen applications.
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Page 42: Troubleshooting
Troubleshooting This section describes some common problems that you may experience when using the monitor. Problem or Issue Possible Solutions • Make sure you have turned on the monitor by pressing the Power button. • Make sure the power cord is properly and securely No power connected to the monitor and power outlet. - Page 43 Problem or Issue Possible Solutions The OSD Menu • Check whether the OSD Menu is locked. does not appear • Turn off the monitor, unplug the power cord, plug it on the screen/the back in, and then turn on the monitor. OSD controls are •...
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Page 44: Maintenance
• ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the monitor. • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners. -
Page 45: Blue Light Filter And Eye Health
Blue Light Filter and Eye Health The Blue Light Filter blocks high-energy blue light for a more comfortable viewing experience. While using and enjoying your monitor please keep the following in mind: • Viewing computer screens for extended periods of time may cause eye irritation and discomfort. -
Page 46: Regulatory And Service Information
Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. -
Page 47: Declaration Of Rohs2 Compliance
The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law. -
Page 48: Indian Restriction Of Hazardous Substances
Schedule 2 of the Rule. Product Disposal at End of Product Life ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic®... -
Page 49: Tco Certified
A third-party certi cation according to ISO 14024 Toward sustainable IT products Say hello to a more sustainable product IT products are associated with a wide range of sustainability risks throughout their life cycle. Human rights violations are common in the factories. -
Page 50: Copyright Information
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. ViewSonic® and the three birds logo are registered trademarks of ViewSonic® Corporation. VESA is a registered trademark of the Video Electronics Standards Association. -
Page 51: Customer Service
NOTE: You will need the product’s serial number, which is located on the rear of the monitor by the I/O ports. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/ www.viewsonic.com.cn www.viewsonic.com/hk/ 中国 (China) 香港 (繁體中文) Hong Kong (English) www.viewsonic.com/hk-en/... -
Page 52: Limited Warranty
How long the warranty is effective: ViewSonic® displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labor from the date of the first consumer purchase. - Page 53 (e) the serial number of the product. • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®. • For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®. Limitation of implied warranties:...
- Page 54 Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of...
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Page 55: Mexico Limited Warranty
If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components &... - Page 56 Exclusion of damages: ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages...
- Page 57 Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Villahermosa: Distribuciones y Servicios Computacionales SA de CV.
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