Hyundai Bluelink Manual

more about Setting up Your Bluelink Account

more about setting up the MyHyundai app to use Bluelink features

more about Enhanced Roadside Assistance and Emergency Features

more about using Hyundai Bluelink Car Finder

Hyundai Vehicle Owner Privacy Policy

Your Hyundai vehicle may be equipped with technologies and services that use information collected, generated, recorded or stored by the vehicle. Hyundai has created a Vehicle Owner Privacy Policy to explain how these technologies and services collect, use, and share this information.

You may read our Vehicle Owner Privacy Policy on the Hyundaiusa.com website at https://www.hyundaiusa.com/us/en/owner-privacy-policy. If you would like to receive a hard copy of our Vehicle Owner Privacy Policy, please contact our Customer Connect Center at:
Hyundai Motor America
Hyundai Customer Care Center
P.O. Box 20850
Fountain Valley, CA 92728-0850
800-633-5151
consumeraffairs@hmausa.com

Welcome to Bluelink^®

Bluelink® is a dynamic, telematics technology that allows Hyundai vehicles to send—and receive—important and useful information. The system uses an enhanced cellular network, with automatic roaming, that optimizes connections and prioritizes emergency requests. In your vehicle, Bluelink uses voice-response technology, with the addition of GPS and a live assistance team for selected needs.

With Bluelink you get...

• Automatic emergency assistance, in the unfortunate event of a collision.
• The convenience of being able to remotely unlock, lock and see the status of your vehicle from your smartphone.
• The peace of mind that comes with in-vehicle, on-demand diagnostics, and more...

In addition, selected features incorporate notifications via your choice of text messaging or e-mail.

Please note that selected Bluelink features and notifications require that you first input information or set preferences online .

For the best experience, download and use the MyHyundai smartphone app to always have control of your vehicle from wherever you may be.

Remote access with seamless connectivity

Enrolling in Bluelink

Enrollment begins with creating an account on MyHyundai.com, the Hyundai owner website that you can use to access your Bluelink preferences as well as a number of other ownership tools.

MyHyundai Registration screen
You can do this at your dealership or at home.

If you have not done so already, go to www.MyHyundai.com and select Register.

On the REGISTRATION screen, you will provide basic information about you and your vehicle that will be automatically populated into your Bluelink Enrollment and Preferences screens. Please note that you will need your Vehicle Identification Number (VIN) to complete this step.

After the enrollment process, you can learn about all the Bluelink features and the associated packages at www.Hyundaibluelink.com, and try them during your free trial periods. In order to setup feature preferences, log on to your Bluelink account on www.MyHyundai.com.

MyHyundai.com / Bluelink website screen

Bluelink Packages
Depending on what model and model year vehicle you have, your vehicle may have different Bluelink packages.

Bluelink
For 2017-2023 (except for 2023 Ioniq 6) model year vehicles Bluelink services come in three packages:

Bluelink+
2023 Ioniq 6 and all 2024 and newer model year vehicles come with Bluelink+ which includes the following features:

• Connected Care
• Connected Care + Remote + Guidance
• Connected Care + Remote
• Connected Care + Guidance

Cancelling Packages
When selling or trading in your vehicle, you are entitled to a refund of any unused portion of your subscription. Please call 855-2-Bluelink (855-225-8354) to cancel your subscription.

Setting Bluelink Preferences and Alerts

1. To get started with Bluelink
   Log on to www.MyHyundai.com and select Bluelink from side menu.
   
   Bluelink Home Page

2. Selecting Preferences and Alerts
   This is where the rubber hits the road - where you are able to select, activate, adjust and control the settings for the Bluelink system in your Hyundai. Explore everything! You might be surprised at how easy to use - and practical - many of these amazing features are:

• Add Secondary Drivers
• Add Emergency Contacts
• Update Bluelink PIN
• Set Notifications
• View Monthly Vehicle Health Report

• Activate Remote Features
• Geo-Fence*
• Speed Alert*
• Curfew Alert*

*Only available on models equipped with factory-install navigation system

Setting or Changing Your Personal Identification Number (PIN)
To protect your vehicle and your privacy, many Bluelink features—and the Smart Phone Mobile App—require a secure Personal Identification Number (PIN) to allow activation. You will set your PIN during the Bluelink enrollment process.

To change your PIN, select My Account from the side menu and select PIN Edit under Account Security.

• Input your MyHyundai account password, create a new PIN and keep a record of it for later reference.
• Your PIN should not begin with a zero (0).
• You may also change your PIN via the MyHyundai smartphone app, by going to the Utilities menu, selecting Settings and selecting Change PIN.
• You may use your smartphone biometrics, such as fingerprint reader or face-recognition, to bypass PIN input for use of features and commands.

Personal Identification Number (PIN) Preferences screen

Watch & Learn more about Setting up Your Bluelink Account.

Accessing Bluelink Features

Smart Phone Mobile Application
To control your vehicle from your smartphone, download the MyHyundai app available from the Apple App Store or Google Play Store.

Please note:

• Remote Start with Climate Control is only available for Push Button Startequipped vehicles with an Automatic Transmission or Dual Clutch Transmission (DCT) and Fully Automatic Temperature Control.
• See additional information about Remote Start with Climate Control.
• Search Hyundai Bluelink to quickly find all Bluelink related mobile apps on Google Play or the Apple App Store.

To learn more about se ng up the MyHyundai app to use Bluelink features, scan here.

Using Bluelink in Your Car

Controls for Bluelink in-vehicle voice-response use are located on the rearview mirror or overhead console.

• Press the Bluelink button for access to the voice-response menu of services:
  • Service Link
  • Roadside Assistance
  • Bluelink Account Assistance
• Press the Navigation Service button on your rearview mirror or the Push-To-Talk button on your steering wheel and state your destination when prompted.
• Press the SOS button for SOS Emergency Assistance.*

You can end any Bluelink call by pressing the same Bluelink mirror button used to start the call.

My Account / My Vehicles screen

• Select My Account from the side menu.
• Select My Vehicles.
• Select Manage drivers.
• Your invited driver will receive an e-mail with more details on how to accept your invitation and start using Bluelink.

Invite Secondary Driver screen

Bluelink Features

Safety features

Automatic Collision Notification and Assistance
In the event an accident occurs AND an airbag deploys, an Automatic Collision Notification signal will be automatically transmitted to the Bluelink Customer Care Center.

• Upon receipt of an Automatic Collision Notification, a trained Bluelink response operator will attempt to establish voice communication with the vehicle occupants and dispatch appropriate services.
• If you are unable to answer, the operator will advise you that emergency assistance has been notified and is on the way.
• The operator will remain on the line until help arrives.
• Emergency Contacts can be notified automatically via text messaging or e-mail. Additionally, the Call Center agent can contact your Emergency Contact, if requested. (Emergency contacts can be set on www.MyHyundai.com )

Auto Collision Notification screen
Please note: actual Auto Collision Notification screen may appear differently depending upon vehicle and equipment

Please note: The Automatic Collision Notification feature is subject to adequate cellular coverage, signal strength, and battery power, and only available in the 50 United States. You must be an active Bluelink subscriber or within the initial free trial period to receive Bluelink services, including Automatic Collision Notification services.

SOS Emergency Assistance
In the event of an emergency, you can request emergency assistance 24/7, 365 days a year, by pressing the dedicated SOS button in your vehicle.

Using SOS Emergency Assistance

• Press the dedicated SOS button.
• A trained Bluelink operator will come on the line and ask about the nature of the emergency and then dispatch the appropriate emergency assistance to the scene.
• If you are unable to answer, the operator will advise you that emergency assistance has been notified and is on the way.
• The operator will remain on the line until help arrives.
• Emergency Contacts can be notified automatically via text messaging or e-mail. Additionally, Call Center agent can contact your Emergency Contact, if requested. (Emergency contacts can be set on www.MyHyundai.com )

Please note: The SOS Emergency Assistance feature is subject to adequate cellular coverage, signal strength, and battery power, and only available in the 50 United States. You must be an active Bluelink subscriber or within the initial free trial period to receive Bluelink services, including SOS Emergency Assistance services.

Enhanced Roadside Assistance
Enhanced Roadside Assistance works in conjunction with your Hyundai Assurance Roadside Assistance coverage and enhances your coverage by transmitting your vehicle information and location to a specially trained response center for quicker, more efficient assistance.

Using Enhanced Roadside Assistance

• Customers can press the Bluelink button and say "Roadside Assistance" to speak to an agent for Roadside Assistance.
• A trained Bluelink operator will come on the line and ask about the nature of the situation, then dispatch the appropriate roadside assistance to the scene.
• With Bluelink, the operator may be able to inform roadside assistance of your exact location.
• The SOS button can also be used for Enhanced Roadside Assistance.

Watch & Learn more about Enhanced Roadside Assistance and Emergency Features.

Please note: The Enhanced Roadside Assistance feature is subject to adequate cellular coverage, signal strength, and battery power, and only available in the 50 United States. You must be an active Bluelink subscriber or within the initial free trial period to receive Bluelink services, including Enhanced Roadside Assistance services.

Car Care Features

Monthly Vehicle Health Report

Monthly Vehicle Health Report
Please note: actual monthly vehicle report may appear differently depending upon vehicle and equipment

Thirty days after your new Hyundai vehicle purchase, you can begin receiving a comprehensive diagnostic evaluation involving most aspects of your vehicle's performance (e.g., systems check, mileage attained, upcoming maintenance, etc.).

In order to receive your Monthly Vehicle Health Report, you must first log on to www.MyHyundai.com, select the Bluelink logo for your applicable vehicle, select Vehicle Health from side menu, then select Monthly Vehicle Health Report.

• Once set up, you will receive vehicle diagnostic reports via the e-mail address provided in your www.MyHyundai.com Notification settings.
• By default, you will receive your Monthly Vehicle Report on the same day of the month as your vehicle purchase.
• To review the report online, log on to www.MyHyundai.com and click on "Vehicle Health" in the sub menu.

Automatic Diagnostic Trouble Code Notification
In the event a vehicle system or component malfunction occurs, Automatic Diagnostic Trouble Code (DTC) Notification correlates vehicle data and diagnostics to better inform you of a possible vehicle condition. Using in-vehicle display alerts, it will indicate the significance of the issue and provide you with instructions, including appropriate next steps. In addition, this information is also sent to your preferred Hyundai dealer in order to help with the repair process.

• In order to receive notifications, you must first log on to www.MyHyundai.com, select My Account from the side menu, then select My Preferences.
• Should a vehicle component malfunction, you will be automatically notified by your selected methods.
• If needed, you will have the option to call for Roadside Assistance and/or schedule a Hyundai dealership service appointment.
• Automatic Trouble Code Notifications available within the MyHyundai smartphone app.

Service Link
Service Link allows you to schedule a Hyundai dealership service appointment.

• In order to activate this feature, you must first log on to www.MyHyundai.com and confirm your Preferred Hyundai Dealer.
• Select My Account from the top menu on www.MyHyundai.com menu.
• View your current Preferred Dealer under My Preferred Dealer.
• Dealer where vehicle was originally purchased may already be set as the preferred dealer.
• If desired, select Change Dealer to the search for dealers in your area using the Zip Code/Search functions.
• Select the dealer by clicking the star next to the dealer name.

How to Use Service Link in Your Vehicle

• Press the Bluelink button located on your rearview mirror.
• At the prompt, say "Service Link".
• A trained specialist will offer to make a dealership service appointment.
  • The agent will ask for information needed in order to schedule the appointment appropriately.
• Your Preferred Dealer will be notified or your appointment and may contact you if needed.
• An e-mail reminder with the appointment will also be sent to you.

• Access the feature from the Bluelink Menu on your vehicle's touchscreen display.
• After the vehicle performs the diagnostic sweep, the system will notify you if any conditions are found.
• You can view the details of any condition found immediately and even schedule service with a press of a button.

Driving Information
Driving Information enhances your driving experience by readily summarizing the data gathered from your most recent trip.

How to Access Driving Information in Your Vehicle

• Access the feature from the Bluelink Menu on your vehicle's touchscreen display.
• Data available includes driving distance, driving time, engine idle time, speed distribution and charts comparing your vehicle's acceleration and deceleration.
• All data is a running average and you can view changes during or after your most recent trip.

Maintenance Alert
This feature helps you keep your Hyundai vehicle in optimum running order by notifying you in advance of regularly scheduled maintenance intervals. Notification is made via your choice of text messaging or e-mail.

• In order to receive notifications, you must first log on to www.MyHyundai.com, select My Account from the side menu, then select My Preferences.
• Once activated, you will automatically be notified, by your selected methods, when your vehicle is due for regularly scheduled maintenance and be offered assistance in scheduling an appointment with your local Hyundai dealer.

My Account / My Vehicles screen

Electric and Plug-in Hybrid Electric Exclusive Features

Charge Status

See your vehicles charge level and range at a glance from the home screen of the MyHyundai app.

Start/Stop Charging Shortcut

Quickly start or stop charging from your MyHyundai app homescreen.
Charge Session Timing
View time left until full charge or target charge level reached.

Custom Charge Limit

Set custom maximum charge limits for both AC and DC charge sessions.

Charge Scheduling

Setup up to two individual charge schedules based on day of week and time of day including custom departure time cabin temperature settings.

Off-Peak Charging

Select to prioritize or exclusively only charge during pre-selected hours when electricity may be cheapest.

Find Public Charge Stations

Send location of selected charge stations found from within the MyHyundai app to your vehicles navigation system.
If a DC Fast Charger is selected, battery pre-conditioning will automatically start as your approach the charger, if equipped and enabled.

FEATURES ACCESSIBLE VIA THE BLUELINK MOBILE APPS

Remote Door Unlock / Lock

With this feature, you can lock or unlock your vehicle doors from virtually anywhere by using the MyHyundai smartphone app, or using the Bluelink Owner's website.

• To use this feature, you must have a Bluelink Personal Identification Number (PIN). To create or change your PIN, log on to www.MyHyundai.com.

To Activate Remote Door Unlock/Lock

• In the Remote Commands section of the home screen select Lock or Unlock
  • For Unlock enter your Bluelink PIN or authen cate via your smartphones biometric capabili es, if setup.
  • The command to Lock or Unlock your doors will be sent to your vehicle.
• By website: Log on to www.MyHyundai.com, select Bluelink.
  • Select Remote Door Lock or Unlock
  • Select Lock Doors (Bluelink PIN not required) or select Unlock Doors (Bluelink PIN or authentication via your smartphones biometric capabilities required, if setup).

Please note: After Bluelink unlocks the doors, they will remain unlocked for only 30 seconds. This auto relock is designed to enhance vehicle security by relocking the doors if the doors are not opened within 30 seconds.
Remote Services are subject to adequate cellular coverage and signal strength, and only available in the 50 United States.

Remote Horn / Lights

This feature may be used to locate your parked vehicle in a large parking lot or for added safety. This service may be used in coordination with local authorities to locate a vehicle that has been stolen.

• To use this feature, you must have a Bluelink Personal Identification Number (PIN). To create or change your PIN, log on to www.MyHyundai.com.

To Activate Remote Lights or Horn/Lights

• In the Remote Commands section of the home screen select Horn & Lights.
  • Enter your Bluelink PIN or authenticate via your smartphones biometric capabilities, if setup.
  • The command to Flash your vehicle's lights, or Flash the lights and Honk the horn, will be sent to your vehicle.
• By website: Log on to www.MyHyundai.com, select Bluelink.
  • Select Remote Horn and Lights.
  • Select Flash Lights Only or Flash Lights and Horn, then input your Bluelink PIN or authenticate via your smartphones biometric capabilities, if setup.

Please note: Remote Services are subject to adequate cellular coverage and signal strength, and only available in the 50 United States.

Remote Start with Climate Control

Remote Start with Climate Control is only available for Push Button Start-equipped vehicles with an Automatic Transmission or Dual Clutch Transmission (DCT) and Fully Automatic Temperature Control.

This feature enables you to remotely start your vehicle and set an engine timer (1-10 minutes) from virtually anywhere*. You can also set the climate control temperature, activate heated / ventilated seats (if equipped) and turn on the front window defroster, ensuring a warm or cool car is ready to go when you are.

• To use this feature, you must have a Bluelink Personal Identification Number (PIN). To create or change your PIN, log on to www.MyHyundai.com.

To Activate Remote Start with Climate Control

• In the Remote Commands section of the home screen select Start
  • Enter your Bluelink PIN or authenticate via your smartphones biometric capabilities, if setup.
  • Select Climate preset or Climate Start Without Preset and set you desired climate settings.
  • The engine and/or climate command will be sent to your vehicle
• By website: Log on to www.MyHyundai.com, select Bluelink.
  • Select Remote Start.
  • Select Remote Start, set a desired engine duration for remote start and temperature control settings, then input your Bluelink PIN or authenticate via your smartphones biometric capabilities, if setup.

*Please note: Remote Services are subject to adequate cellular coverage and signal strength, and only available in the 50 United States on select vehicles.

Remember:

• Remote Start with Climate Control will automatically shut off after 10 minutes or after selected engine timer runs out.
• To continue operation of the vehicle, the proximity key must be inside the vehicle with the driver prior to pressing the brake and being able to move the gearshift from the "P" (park) position.

Your vehicle must meet the below preconditions in order to successfully remote start:

• Ignition is OFF
• Alarm is armed (i.e., vehicle locked by key fob Remote Door Lock)
• Gearshift level is in the "P" (park) position
• Brake pedal is not depressed
• Engine hood is securely closed
• All the doors are closed and locked
• The tailgate or trunk lid is closed
• The security/panic system is not activated
• The proximity key is not inside the vehicle
• The battery power is not low
• Vehicle is located in an open area
• It has been less than 4 days since last vehicle ignition off
• Vehicle located in area with good cell reception
• Vehicle is not connected to a charger.

Remote Start with Climate Control will terminate :

• After 10 minutes or after selected engine timer runs out
• Brake is pressed without proximity key inside vehicle
• Alarm is triggered without proximity key inside vehicle
• Door/trunk is opened from inside the vehicle

Notice: Laws in some communities may restrict the use of the features that remotely start the engine. For example, some laws may require a person using the remote start feature to have the vehicle in view when doing so or limit the length of time a vehicle engine may idle. Please check local and state regulations for any requirements and restrictions on remote starting of vehicles and engine idling time.

Do not remote start vehicle in an enclosed environment (i.e., closed garage). Prolonged operation of a motor vehicle in an enclosed environment can cause a harmful build-up of carbon monoxide. Carbon monoxide is harmful to your health. Exposure to high levels of carbon monoxide can cause headaches, dizziness or in extreme cases unconsciousness and/or death. Do not leave children or animals unattended in a vehicle while using the remote start function.

If the vehicle's windshield wipers are left on when the vehicle was last driven, then the wipers will turn on if the remote start function is activated. To avoid damage to the wiper blades (i.e., due to heavy ice or snow accumulated on the windshield), please always turn the vehicle's windshield wipers off when parking the vehicle.

Car Finder

The mobile app feature enables you to find your vehicle on a map and gives you the ability to save your vehicle's location for future reference.

• To use this feature, you must have a Bluelink Personal Identification Number (PIN). To create or change your PIN, log on to www.MyHyundai.com.

To Activate Car Finder via Mobile App

• In the Remote Commands section of the home screen select Find Vehicle.
• To Search
  • Enter your Bluelink PIN or authenticate via your smartphones biometric capabilities, if setup.
  • The command will be sent to your vehicle and the vehicle location will be shown on the map.

Watch & Learn more about using Hyundai Bluelink Car Finder

Stolen Vehicle Recovery
In the event your vehicle is reported stolen to law enforcement authorities, the Bluelink Customer Care Center can use the GPS system to help pinpoint the exact location of the vehicle and assist in its recovery.

• To inform Hyundai of the theft of your Hyundai vehicle, call 855-2-Bluelink (855-225-8354).
• A live operator will come online to assist you.
• You will be asked to verify your name, phone numbers, and Hyundai PIN and provide verification that a police report has been filed, including the case number.
• The agent will initiate a stolen vehicle recovery signal to pin point the vehicle's location and will coordinate with law enforcement in its recovery.

Once the stolen vehicle recovery routine has been started, the owner will not have access to Bluelink services or be provided vehicle status or location, due to personal safety issues. At the conclusion of the recovery process, Bluelink will contact the owner and inform them of the vehicle's disposition.

Vehicle Immobilization
In the event your vehicle is reported stolen to law enforcement authorities, they may elect to utilize this feature to completely turn off the engine once the vehicle has been stopped. This will prevent the vehicle from being restarted until law enforcement has arrived on the scene.

• To inform Hyundai of the theft of your Hyundai vehicle, call 855-2-Bluelink (855-225-8354).
• A live operator will work with law enforcement in initiating vehicle immobilization and assist in the vehicle's recovery.

Panic Notification
This feature will notify any pre-selected persons if your vehicle's remote panic button is engaged, via your choice of text messaging or e-mail.

• In order to activate this feature, you must first log on to www.MyHyundai.com and set your preferences as outlined in this manual.
• All individuals designated by you will be notified of your vehicle's precise location should the panic button be activated.

Please note: Notifications are subject to adequate cellular coverage and signal strength, and only available in the 50 United States.

Alarm Notification
In the event your vehicle's alarm is activated, this feature will automatically notify any pre-selected persons via your choice of text messaging or e-mail.

• In order to activate this feature, you must first log on to www.MyHyundai.com and set your preferences as outlined in this manual.
• Your pre-selected contacts will be notified if your vehicle's alarm is activated.

Please note: Notifications are subject to adequate cellular coverage and signal strength, and only available in the 50 United States.

Vehicle Safeguard Alerts

To use Vehicle Safeguard Alerts go the Utilities menu in the MyHyundai smartphone app, then select Vehicle Safeguard Alerts.

Valet Alert
Whenever you leave your Hyundai vehicle with a valet and it travels farther than your pre-selected distance boundary after activation, you will be notified in-vehicle and via your choice of text message or email.

• In order to use this feature, toggle the switch next to "Valet Alert" in the Safeguard section of the MyHyundai smartphone app to the on position.
  • Select Set a valet driving boundary from the Safeguard Alerts section and set your desired boundary distance.
• Once activated, you will automatically receive an alert should your vehicle travel farther than your pre-selected distance boundary from the point of activation.

Please note: Hyundai Bluelink Services are subject to adequate cellular coverage and signal strength, and only available in the 50 United States.

Geo-Fence
This feature allows you to designate the boundaries of areas in which your vehicle may and may not be driven. Should the vehicle cross these boundaries, you will be notified in-vehicle and via your choice of text messaging or email.

• In order to use this feature, toggle the switch next to "Geo-Fence Alert" in the Safeguard section of the MyHyundai smartphone app to the on position.
  • Select Setup geo-fence boundaries from the Safeguard Alerts section and set your desired boundary distances.
• Once activated, you will automatically receive an alert should your vehicle cross the boundaries of your designated areas.

Please note: Notifications are subject to adequate cellular coverage and signal strength, and only available in the 50 United States.

Speed Alert
Ideal for parents of younger drivers, this feature allows you to pre-set a speed limit for your Hyundai vehicle. Should the speed limit be exceeded, you will be notified in-vehicle and via your choice of text messaging or e-mail.

• In order to use this feature, toggle the switch next to "Speed Alert" in the Safeguard section of the MyHyundai smartphone app to the on position.
  • Select Do not exceed from the Safeguard Alerts section and set your desired allowable top speed.
• Once activated, you will automatically receive an alert should your vehicle exceed the pre-designated speed limits.

Please note: Notifications are subject to adequate cellular coverage and signal strength, and only available in the 50 United States.

Curfew Alert
This feature allows you to pre-set acceptable time intervals for when your Hyundai vehicle can and cannot be driven. Should these be exceeded, you will be notified in-vehicle and via your choice of text messaging or e-mail.

• In order to use this feature, toggle the switch next to "Curfew Alert" in the Safeguard section of the MyHyundai smartphone app to the on position.
  • Select Set up an alert from the Safeguard Alerts section and set your desired time limits.
• Once activated, you will automatically receive an alert should the curfew limits be exceeded.

Please note: Notifications are subject to adequate cellular coverage and signal strength, and only available in the 50 United States.

www.MyHyundai.com

Documents / Resources

References

• Welcome to MyHyundai | MyHyundai
• Bluelink | 3 Years Complimentary Service | Hyundai USA
• Hyundai USA: Cars, SUVs, & Electric Vehicles | Official Site
• Hyundai Vehicle Owner Privacy Policy
• Welcome to MyHyundai | MyHyundai
• App Store - Apple
• Google Play

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Hyundai Bluelink Manual