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Installation Manual for RESU 10H Prime
LG Energy Solution strongly advises users to exercise due care in following LG Energy
Solution's product installation manual. Warranty claims are invalid if damage is caused
by human error in a manner inconsistent with the installation manual's instructions.
Scan QR code to view
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[Installation Manual PDF File]
[Installation Video Guide]
Version 1.02

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Summary of Contents for LG RESU 10H Prime

  • Page 1 Installation Manual for RESU 10H Prime LG Energy Solution strongly advises users to exercise due care in following LG Energy Solution’s product installation manual. Warranty claims are invalid if damage is caused by human error in a manner inconsistent with the installation manual’s instructions.
  • Page 2 Contact Information Unboxing the Package 7. Appendix Installation Location Clearance Connection in RESU 10H Prime parallel battery system Tools & Safety Gear Required Setting for communication termination resistor (About Section B) Appearance and Dimensions Power cable (When using a combiner box)
  • Page 3 • Only use the product with a LGES-authorized inverter. Heavy weight may cause serious back injuries For a list of compatible inverters, visit the LG ESS Battery Website by the URL below and check the ‘Home Battery’ > ‘Product Info’ menu.
  • Page 4 : Electrical license for battery installation required by the country or state Battery CE / RCM / IEC 62619 / UL1973 / • Repair the battery by disassembly is possible only at the LG Service Center or by Pack IEC62477-1...
  • Page 5 2.3 Maintenance 1. Short Circuit Current/Duration Short Circuit Current 1.106 kA RESU 10H Prime does not require maintenance during normal operation if properly installed per the installation manual. In the event of fault, contact the regional service center. Duration 0.97 ms 2.4 Packaging Specifications...
  • Page 6 3.1.2 Basic lifting guide 5. Pull out Battery Module B. Refer to below guide for lifting and carrying the Battery Control Unit and Battery Modules during installation. Handling position 6. Pull out Battery Module A. Installer A Installer B 7. (Optional) Pull out the parts for wall mounting.
  • Page 7 * Fastener separation should observe It is required to wear the following safety gears when handling the battery pack. the regional building code. * Check “RESU 10H Prime Standing” on the middle side of Drill Template before drilling. 2. Place a spacer to the position marked on the Drill template.
  • Page 8 3. Remove the Drill template and fix the 7. Remove bubble wrap from Battery Control Unit Standing bracket 1 on the wall. connectors of Battery Control Unit and the warning label of Battery Modules. Standin t a n d i n t _ 1 4.
  • Page 9 10. Connect the power and sensor 14. Realign the Battery Control Unit. connectors on the right and left sides (2 each). Assemble the connectors until you hear a “Click”. After that, lock the power connector by pressing TPA (Terminal Position Assurance). “Click!”...
  • Page 10 19. Re-attach the top cover. 23. Assemble the adapter or cap according to regional regulations. * Tighten the M5xL65 Flange Bolt Then insert the power and (4ea) with a torque of 5N·m. communication cables through the holes from outside of the pack. * Arrange the internal cable as required to avoid blocking the holes for external cables.
  • Page 11 LGES recommends the use of at least 8 fasteners for Wall Mounting Bracket Bottom and 2 fasteners for Wall Mounting Bracket Top. Label * Check “RESU 10H Prime Wall Mounting (Optional)” Wall Battery Module B on the middle side of Drill Rear Template before drilling.
  • Page 12 9. Place the Battery Control Unit on 13. Remove one spacer by lifting one Battery Control Unit Battery Control Unit top of the spacers, and align with the side of the Battery Control Unit. After Battery Module. 2 Lift (just few mm) that, remove the other spacer in the same way.
  • Page 13 17. Plate the Wall Mounting Bracket Top 21. Assemble the adapter or cap Support in right plate as shown in according to regional regulations. figure and fix on Battery Control Unit Insert the RMD ethernet cable using three (3) M6 Flange Bolts through Hole #2 and connect the cable.
  • Page 14 * Make sure the Front Cover is closed. Handle 0 If you don't have your account, please visit LG ESS Battery website and make an account. https://www.lgessbattery.com/us (in case of North America) https://www.lgessbattery.com/au (in case of Australia) https://www.lgessbattery.com/eu (in case of all EU-countries in general) https://www.lgessbattery.com/de (in case of Germany)
  • Page 15 3.2.1.3 User Registration 9. Select the “Owner” option. 10. Enter your ID and Password. 3.2.1.3.1 Visit https://resumonitor.lgensol.com 11. Click the “Sign In” button. 3.2.2 Installation via RMD Click the link on the RESU Monitor website to download the APK file of the 'RESU Installer' App.
  • Page 16 3.2.2.3 User Agreement 3.2.2.5 QR Code Scan The QR code scanning method is as follows. 1. Search the product which you will install. 2. Get the agreement of privacy policy for the customer. 3. If the customer agrees the privacy policy, have customer’s personal information. Select Prime: Fixed at 2 FLEX: Select from 2 to 4...
  • Page 17 3.2.2.6.2 Wi-Fi Connection 3.2.2.8 Server Connection and Battery Status Check If you are using an ethernet connection and do not wish to use Wi-Fi, simply click the “Next” button. IoT Hub Connection String: Enter the unique string provided to you in order to access the Azure IoT Hub (cloud server).
  • Page 18 3.3 Cable Connections 4. Section E: Battery power port a) Connect the ground wire to Terminal 2. b) Connect the negative line of the power cable to Terminal 3. c) Connect the positive line of the power cable to Terminal 1. 0 Refer to 3.3.3 Spring Terminal Blocks when choosing the battery power cable and cable sheath for...
  • Page 19 6. Close the front cover. 7. Turn on the inverter. CAUTION If it stays off, indicates FAULT or fails to operate, do not use the battery pack and contact LG Energy Solution or your distributor. 4.3 Shutting Off the Battery Pack Shut off the battery packthrough the following steps: 1.
  • Page 20 2. If the inverter is connected to the internet, collect the log files from the inverter company. 2-1. Send the fault ID to LG Energy Solution regional contact point. 2-2. Turn off the circuit breaker. 6. Loosen 4 bolts and remove the Top 2-3.
  • Page 21 Standing type: 12. Disconnect the power and sensor connectors on the right and left sides 7-a. Loosen six (6) M6 bolts and disassemble (2 each). This step should undergo Standing Bracket #2 (flat). Then move a deliberate visual inspection by the the battery pack off the wall and remove installer before proceeding.
  • Page 22 If the battery pack seems to be damaged, 7.1 Connection in RESU 10H Prime parallel battery system contact LG Energy Solution regional contact point or your distributor. Use the contacts below for technical assistance. These phone numbers are available only during business hours on CAUTION weekdays.
  • Page 23 7.2 RMD Applications 7.2.1 Battery Status check via RMD Inverter E N A E N A Inverter How to check the battery status is as follows. E N A E N A R S 4 R S 4 1) RMD Wi-Fi direct connection First, proceed with RMD Wi-Fi direct connection as shown below.
  • Page 24 Fault Name error code Support action required Return the battery to LG Have to download the firmware before starting the update, visit the LG ESS Battery Website Over Voltage Fault2 DiagResultFault2 0x0001 Energy Solution. and check the ‘Home Battery Partner’ > ‘Technical Support’ menu.
  • Page 25 7.2.3 Installation via RMD for web user 3) BMS, DC/DC and RMD Update Can upgrade F/W. Upgrade is performed on the following three targets. 7.2.3.1 User Agreement - RMD Visit https://resumonitor.lgensol.com and Sign in. - BMS - DC/DC 1. Click the 'Config' button 2.
  • Page 26 7.2.3.2 Battery Installation {RMD Setup) 7.2.3.3 RMD Web Log-in Enter the password and click ‘Register’ to go to the home screen. The default password is set to 123456 and can be changed in the Web UI. 7.2.3.4 Config setting Click Installation --- Battery Installation and select the device the prepared device list. 1.
  • Page 27 7.2.3.5 Server Connection{Wi-Fi setting) (If you have an Ethernet connection and don't want to use Wifi, skip this part) Enter the Network --- Wi-Fi tab. 1. Click the Scan AP button on the top right of the Web UI. 2. The number of APs available is displayed in a pop-up window.
  • Page 28 Keep this manual for later use. © 2021 LG Energy Solution ESS Battery Division PARC1, 108, Yeoui-daero, Yeongdeungpo-gu, Seoul, Republic of Korea, 07335 https://www.lghomebattery.com http://www.lgensol.com...