Doro Leva X10 Manual

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Doro Leva X10

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Summary of Contents for Doro Leva X10

Page 1 Doro Leva X10 English...
Page 2 English Contents Congratulations on your purchase ..............1 Developed for user safety and well-being..........1 Special features for relatives ..............1 Overview ......................2 Getting started ....................4 Unbox your new phone ................. 4 Insert SIM card, memory card and battery ........... 4 Charge the phone...................
Page 3 English Edit the SOS call number ..............24 Manage contacts.................. 24 Messages...................... 26 Read messages ..................26 Handle messages.................. 26 Auto reply..................... 27 Message settings.................. 27 User mode....................32 Restricted mode ................... 32 Extended mode ..................32 Custom mode ..................32 User mode selection ................
Page 4 English Battery Care/Saver ................59 Protect your hearing ................59 Emergency calls..................60 Vehicles ....................60 Protect your personal data ..............60 Care and maintenance ................. 61 Warranty ...................... 62 Device OS software warranty .............. 62 Specifications ....................63 Copyright and other notices ..............63 Hearing aid compatibility..............
Page 5 English Congratulations on your purchase Doro Leva X10 is ideal for Individuals with cognitive challenges such as de- mentia, short-term memory problems or other cognitive or dexterity issues and who would benefit from a simpler, safer and more user-friendly phone experience.
Page 6 English Overview...
Page 7 Note! Illustrations are for reference only and may not represent the actual device. Supplied items may vary by region or service provider. Additional accesso- ries are available from your local Doro dealer or our webshop www.doro.com. The included accessories ensure optimal performance with your phone.
Page 8 • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Doro retailer. • Make sure accessories are compatible with the device before purchase. • Only use batteries and accessories that have been approved for use with this particular model.
Page 9 English IMPORTANT! Turn off the phone and disconnect the charger before removing the battery cover. Be careful not to damage your fingernails when you remove the battery cover. Do not bend or twist the battery cover excessively as it may get damaged.
Page 10 English nano SIM micro SIM IMPORTANT! This device accepts nano-SIM card or 4FF. Use of incompatible SIM cards may damage the card or the device, and may corrupt data stored on the card. Use only compatible memory cards with this device. Compatible card types include microSD, microSDHC, microSDXC, max 128 GB.
Page 11 English Remove the SIM card To remove the SIM card, gently push it out using a non-conductive tool, such as the tip of a pen, through the small hole in the phone.
Page 12 English Insert the battery Insert the battery by sliding it into the battery compartment, ensuring that the battery’s contacts align with the phone’s contacts. Replace the battery cover. Charge the phone We recommend that you charge the phone fully before you use it the first time.
Page 13 English Use a wall power outlet to charge 1. Connect the USB-C connector of the charging cable to the charging socket on the phone. 2. Put the other end of the charging cable to a USB power adapter which plugs to a wall power outlet. Use a charging cradle to charge (optional) 1.
Page 14 English will normally decrease with regular use. To reduce the degradation of the battery and prolong the lifespan, see Battery care, p.40. During extended operation, the device may feel warm. In most cases, this is normal. Turn the phone on and off 1.
Page 15 English Get to know your phone Assistive functions Use the symbols below to guide you through supporting sections in the manual. Seeing Handling Hearing Safety Start-up Wizard When starting your phone for the first time, a Start-up Wizard will be initi- ated to set some basic settings.
Page 16 English Tip: If you read this document digitally, you can at any time click on to go to the table of contents of this document. Basic phone operations Call • Answer incoming call. • Enter the call log. (Available only in Extended mode or if enabled in Cus- tom mode.) End call/Power on and off •...
Page 17 English Standby (idle mode) When the phone is ready to use, and you have not keyed in any characters, the phone is in standby. Tip: You can always press to return to standby. Headset Note! You must use a headset with a 3.5 mm stereo plug. The USB-C charging port does not have audio capability and will not support connection of a USB-C headset.
Page 18 English • Press and hold to lock/unlock the keypad. Enter text The phone has a simplified keypad so you can make calls with just one push of a button, but since there is so few buttons it requires a slightly dif- ferent method to enter characters.
Page 19 English performance. This phone has been tested for use with hearing aids, for some of the wireless technologies that it uses, but there may be some newer wireless technologies that have not been tested yet for use with hearing aids. To ensure that a specific hearing aid works well with this phone, test them together before making a purchase.
Page 20 English 2. Disconnect the USB cable. Note! Computer instructions may vary depending on your operating system. See the documentation of your computer's operating system for more information.
Page 21 English Administration menu The Administration menu is primarily intended for those assisting the user, such as caregivers or family members, enabling effective setup and cus- tomisation for daily use. Many settings in this manual can only be adjusted within the Administration menu. Through this menu, you can configure and personalise the phone, and de- cide which User mode the phone should operate in to better suit the user's needs, see User mode, p.32.
Page 22 English Calls Make a call with Speed dial Note! The speed dial keys A , B , C and D must have numbers configured before it’s possible to dial. See Set Speed dial keys, p.24. 1. Press A , B , C or D to call the contact assigned to that letter in the contact list.
Page 23 English Note! Please observe any possible limitations on time of ringing for the network. The phone must be set to answer before any maximum time of ringing for the network. Call options Loudspeaker During a call, press the right softkey Speaker to activate loudspeaker mode.
Page 24 English Alternatively, press OK Call log. 2. Calls are displayed as follows depending on call type: Incoming call Outgoing call Missed call 3. Select wanted entry and press to dial. Alternatively, select an entry and press • Call to call the selected number/contact. •...
Page 25 English Safety timer Note! Available only in Extended mode or if enabled in Custom mode. The safety timer is used to the alert your Helpers if the timer isn't deacti- vated within a set time. For example, before taking a shower activate the safety timer and if not deactivated within a set time, your predefined assis- tance contacts are notified.
Page 26 English Contacts Add contact 1. Press and hold to open the Administration menu. 2. Press Add contact and select where to save it (phone Contacts or SIM). 3. Press Set picture to add a picture for the contact. Choose My pictures to select a personal photo, or choose Default picture to use the stand- ard contact icon.
Page 27 English 2. Press Contacts ICE. 3. Press My details Edit to add or edit information in each entry. • Name to enter your name. • Address to enter your home address. • My number to enter your phone number. • Birthday to enter your date of birth. •...
Page 28 English To add the Owner number to your Contacts: 1. Press and hold to open the Administration menu. 2. Press Contacts Owner number Set Speed dial keys 1. Press and hold to open the Administration menu. 2. Press the number for Contacts Speed dial 3.
Page 29 English • Add to speed dial to add the selected contact to one of the speed dial keys ( A , B , C or D ). • Delete to delete the selected contact. Press Yes to confirm. • Delete multiple to delete multiple contacts. Select or search and se- lect the contacts you want to delete.
Page 30 English Messages Read messages Inbox Note! Available only in Extended mode or if enabled in Custom mode. You can receive messages but cannot manually send any. However, Auto reply allows the phone to automatically respond to incoming messages if activated, see Auto reply, p.27. Incoming messages are saved in the Inbox.
Page 31 English • Add to contacts to save the number to a new or an existing contact. • Delete to delete that individual message. • Save media files to save media files attached in the message (ap- plies to MMS only). Auto reply Auto reply automatically sends a reply SMS to incoming messages.
Page 32 English Input method With Input method you can select to write your text messages with special, distinguishing language specific characters (Unicode) or to write with more simple characters. Auto allows special characters. Special characters takes up more space and the size of each message might be reduced to 70 char- acters.
Page 33 English • Password to add password. • Access point to add APN (Access Point Name). • Auth type to specify the type of authentication to be used if your service provider has an APN with user name and password. • IP type to specify the protocol which the device must use to ac- cess the Internet, through cellular data.
Page 34 English 3. You can set the following settings: • Languages to select for what languages broadcast messages should be displayed. • Channel settings for channel settings: Check related channel to receive messages on that channel. Press for channel handling: • Add channel to add a new channel to receive broadcast messages on.
Page 35 English 1. Press and hold to open the Administration menu. 2. Press Messages Settings Emergency alert Settings. 3. Enable/disable message type with OK button.
Page 36 English User mode When you start your phone for the first time or after a factory reset, you will, as part of the setup, be prompted to select which user mode the phone should operate in. You can switch between modes in the Adminis- tration menu, see User mode selection, p.33.
Page 37 English To set up the Custom mode, follow these steps: 1. Press and hold to open the Administration menu. 2. Press User mode Edit. Tip: Press to get more information about Custom mode. 3. Check the function you want activated to get a short description of its functionality.
Page 38 English Assistance button If you need help, the Assistance button allows easy access to contact your defined Helpers. Make sure that the assistance function is activated and configured before use, enter recipients (Helpers) in the numbers list and edit the text message. See Assistance settings, p.34. Make an assistance call CAUTION When an emergency assistance call is activated the phone is pre-set to...
Page 39 English • Off to disable the Assistance button. Helpers Helpers are the contacts that will be called when the Assistance button is pressed. To add Helpers: IMPORTANT! Always inform recipients in the numbers list that they are listed as your assistance contacts.
Page 40 This function sends a text message with the users position to the recipients in numbers list when an assistance call occurs. The message contains date, time, and the positioning information of the Doro user. If no position can be found the message contains the latest known position.
Page 41 English Request position IMPORTANT! If enabled, Position-SMS will use data services and you may incur additional charges depending on your data plan. We recommend that you check your data plan rates for your subscription with your service provider. The request position feature allows Helpers to receive the current position of the phone.
Page 42 English • Delete to delete the number. • Import contacts to import contacts from phonebook. • Delete all to delete all numbers. Blacklist settings 1. Press and hold to open the Administration menu. 2. Press Blacklist Blacklist settings. • Check Audio call interception to enable blacklist blocking for incom- ing calls.
Page 43 English Settings General settings for the phone can be adjusted in the Administration menu. General Time & date Tip: The phone is set to automatically update time and date according to current time zone. To turn off, uncheck Time & date Update time Automatic date &...
Page 44 English 3. Select the wanted format and press OK. Set automatic time and date update 1. Press and hold to open the Administration menu. 2. Press Settings General Time & date Automatic date & time. 3. Check Use network-provided time to automatically update time and date according to current time zone.
Page 45 English 2. Press Settings General Battery Battery care. 3. Select the feature to be Off or On. Reset settings 1. Press and hold to open the Administration menu. 2. Press Settings General Reset settings. 3. All the changes that you have made to the phone settings will be reset to default settings.
Page 46 English Brightness You can adjust the brightness of the display. 1. Press and hold to open the Administration menu. 2. Press Settings Display Brightness. 3. Set the brightness to comfortable level and press OK when done. Note! The brighter the display is, the more battery power it will consume. Backlight Select the delay time for the display backlight.
Page 47 English 3. Press Modify PIN to change you SIM PIN code. 4. Enter the current PIN and press OK. 5. Enter new PIN and press OK. Enter new PIN again and and press OK. When done, Succeeded will appear. Phone lock The phone lock protects your phone from unwanted usage.
Page 48 English Note! You can save parts of phone numbers. For example, if you save 01234, allows calls to all numbers starting with 01234. It is still possible to place an SOS call by entering the main local emergency number followed even when fixed dial is activated.
Page 49 English Call barring Your phone can be restricted to block certain types of calls. Select a condi- tion and press Activate to activate the barring. You can also select Off to deactivate or Check status. Note! PIN2 is needed to apply call barring. Contact your service provider to get the PIN2.
Page 50 English When you take your phone abroad, you can keep it in flight mode. If you do that, there’s no chance of data roaming charges. Enable Flight mode when in areas with no network coverage to save battery since the phone repeatedly scans for available networks and this consumes power.
Page 51 English • IP type to specify the protocol which the device must use to ac- cess the Internet, through cellular data. • Gateway to add a gateway proxy address. • Port to add gateway proxy port. • Homepage to add homepage. •...
Page 52 English Data roaming Your phone automatically selects your (service providers) home network if within range. If you are abroad or your home network is not within range, you can use another network, provided your network operator has an agreement that allows you to do so. This is called roaming. Contact your service provider for more information.
Page 53 Tip: Already at the age of 50 it is normal to have a hearing loss at the high frequencies, so why not try our optimised sound profile called Doro ClearSound.
Page 54 English Tone setup Select various ringtones and alerts on your device. 1. Press and hold to open the Administration menu. 2. Press Settings Sound Tone setup Ringtone. 3. Select the sound to set and select one of the available melodies, the melody will be played.
Page 55 English Volume lock When locked, volume can only be changed in the volume menus described previously. Tip: This feature can be useful to prevent the user from accidentally changing the volume when handling the phone. 1. Press Menu Settings Sound Volume Volume lock: 2.
Page 56 English Bluetooth settings Visibility to other devices Note! To prevent other devices from finding your device, select Off. Even if you select Off, paired devices can still detect your device. Your phone is visible to other Bluetooth devices as long as you have the Bluetooth activated and Bluetooth visibility is set to On.
Page 57 English Transferring files 1. Press and hold to open the Administration menu. 2. Press Settings Bluetooth Transferring files. 3. View the files being transferred via Bluetooth. Device name 1. Press and hold to open the Administration menu. 2. Press Settings Bluetooth Device name.
Page 58 English 1. Press and hold to open the Administration menu. 2. Press Settings Software update. 3. Press Check for update? Yes to check if there’s a software update available. 4. Press for software update settings: • Check again to re-check for update packages to be downloaded. •...
Page 59 English • Once for a single occurrence of the alarm. • Daily for daily repetition of the alarm. • Working days check to repeat the alarm for the selected day(s) of the week. • Set a name for the alarm. •...
Page 60 English My files Manage the contents and properties of files. The files are normally stored in the folders corresponding to the type of file. Audio file types like: MP3, AMR-NB, AMR-WB, PCM, ADPCM, WMA, Audio MIDI Other file types that are not recognised as audio, photo, video or Others vCard.
Page 61 English Additional functions Display status symbols Signal strength No network coverage Battery level Alarm active Vibration only Call divert activated Silent Bluetooth on Voicemail message received Bluetooth connected Flight mode activated Headset connected Data transmission Display main symbols Charger connected Charger removed Fully charged Error...
Page 62 English Safety instructions CAUTION The unit and the accessories can contain small parts. Keep all of the equipment out of the reach of small children. The mains adapter is the disconnect device between the product and mains power. The mains socket outlet must be close to the equipment and easily accessible. Network services and costs Your device is approved for use on the 4G LTE FDD 1 (2100), 3 (1800), 7 (2600), 8 (900), 20 (800), 28 (700) MHz, 4G LTE TDD 38 (2600), 40 (2300), 3G UMTS 1 (2100), 8 (900) MHz,...
Page 63 English Areas with explosion risk Always turn off the unit when you are in an area where there is a risk of explosion. Follow all signs and instructions. There is a risk of explosion in places that include areas where you are normally requested to turn off your car engine.
Page 64 English Emergency calls IMPORTANT! Mobile phones use radio signals, the mobile phone network, the terrestrial network and user-programmed functions. This means that connection cannot be guaranteed in all circumstances. Therefore, never rely only on a mobile phone for very important calls such as medical emergencies.
Page 65 The advice applies to the unit, battery and other accessories. If the device is not working as it should, please contact the place of purchase or Doro support for service. Don’t forget the receipt or a copy of the invoice.
Page 66 • In some cases, regular OS upgrades may cause delays to planned security updates. • Doro will always do our best to deliver the security updates at earliest possible time to applicable models. Delivery time of security patches may vary depending on the re- gions, software variants and models.
Page 67 Doro reserves the right to revise this document or withdraw it at any time without prior notice.
Page 68 English provide a warranty, or take any responsibility for the functionality, content, or end-user support of third-party apps provided with your device. Content copyright The unauthorised copying of copyrighted materials is contrary to the provisions of the Copyright Laws of the United States and other countries. This device is intended solely for copying non-copyrighted materials, materials in which you own the copyright, or materials which you are authorised or legally permitted to copy.
Page 69 EU Declaration of Conformity Hereby, Doro declares that the radio equipment type DFB-0580 (Doro Leva X10) is in com- pliance with Directives: 2014/53/EU and 2011/65/EU including delegated Directive (EU) 2015/863 amending Annex II.
Page 70 UK Declaration of Conformity Hereby, Doro declares that the radio equipment type DFB-0580 (Doro Leva X10) is in com- pliance with the relevant UK legislation. The full text of the UK declaration of conformity is available at the following internet ad- dress: www.doro.com/dofc...
Page 71 English...

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Summary of Contents for Doro Leva X10