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Sony Ericsson K810 Troubleshooting Manual, Mechanical
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Sony Ericsson K810 Troubleshooting Manual, Mechanical

Sony Ericsson K810 Troubleshooting Manual, Mechanical

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Trouble Shooting Guide, Mechanical
Applicable for K810
Contents
1
General ................................................................................................................................. 3
2
Power Problems.................................................................................................................... 4
3
Network/Signal Problems...................................................................................................... 5
4
Audio Problems..................................................................................................................... 6
5
Key Problems........................................................................................................................ 9
6
Display Problems ................................................................................................................ 15
7
Illumination Problems.......................................................................................................... 17
8
Alert Problems..................................................................................................................... 18
9
Charging/Capacity Problems .............................................................................................. 20
10
Rear Camera Problems ...................................................................................................... 21
11
Video Call Camera Problems.............................................................................................. 24
12
IR Problems ........................................................................................................................ 25
4/000 21-1/FEA 209 544/134 B
©
Company Internal
Sony Ericsson Mobile Communications AB
Microphone: ................................................................................................................... 6
Receiver:........................................................................................................................ 6
Rear Speaker:................................................................................................................ 8
Keyboard: ...................................................................................................................... 9
Functional Keyboard:................................................................................................... 10
Navigation Key:............................................................................................................ 10
Numeric Keyboard: ...................................................................................................... 10
Volume key: ................................................................................................................. 11
Music Player Key: ........................................................................................................ 12
Power Key: .................................................................................................................. 12
Camera Key:................................................................................................................ 13
A or B key .................................................................................................................... 14
Keyboard Illumination: ................................................................................................. 17
Navigation Key Illumination: ........................................................................................ 17
Display Illumination:..................................................................................................... 17
Vibrator: ....................................................................................................................... 18
Rear speaker: .............................................................................................................. 19
Trouble Shooting Guide, Mechanical

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Summary of Contents for Sony Ericsson K810

  • Page 1 Alert Problems........................18 Vibrator: ........................18 Rear speaker: ......................19 Charging/Capacity Problems ....................20 Rear Camera Problems ...................... 21 Video Call Camera Problems....................24 IR Problems ........................25 4/000 21-1/FEA 209 544/134 B © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 2 SIM Problems........................25 Data Transfer Problems using a Data Cable ..............26 Bluetooth Problems......................26 Memory Stick Problems ...................... 27 Hands-Free Problems ......................27 Revision History ........................28 4/000 21-1/FEA 209 544/134 B 2(28) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 3 If all of the repair actions listed in this document for addressing a problem have been preformed and a unit still is not working, handle the unit according to your local company directives 4/000 21-1/FEA 209 544/134 B 3(28) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 4 If the switch is damaged – Escalate to an electrical repair level If the issue is still not resolved! • Escalate to an electrical repair level 4/000 21-1/FEA 209 544/134 B 4(28) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 5 Clean the antenna-to-board connectors on the circuit board and replace the antenna/speaker box assembly If the issue is still not resolved! • Escalate to an electrical repair level 4/000 21-1/FEA 209 544/134 B 5(28) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 6 If clogged – Clean the external ports No sound or poor are clogged in the front cover complete or replace quality sound the front assy and/or earspeaker as determined necessary 4/000 21-1/FEA 209 544/134 B 6(28) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 7 Clean the receiver’s contact pads on (Cont.) the circuit board and replace receiver • If the issue is still not resolved! Escalate to an electrical repair level 4/000 21-1/FEA 209 544/134 B 7(28) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 8 Clean the rear speaker’s contact pads on the circuit board and replace antenna/speaker box assembly If the issue is still not resolved! • Escalate to an electrical repair level 4/000 21-1/FEA 209 544/134 B 8(28) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 9 Replace the key foil complete, if it has not already been replaced If the issue is still not resolved! • Escalate to an electrical repair level 4/000 21-1/FEA 209 544/134 B 9(28) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 10 If the issue has not been resolved ! • Replace the numeric keyboard and or is intermittent the key foil complete, if they have not already been replaced • 4/000 21-1/FEA 209 544/134 B 10(28) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 11 If the switch is damaged – Escalate to an electrical repair level If the issue has not been resolved ! • Escalate to an electrical repair level 4/000 21-1/FEA 209 544/134 B 11(28) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 12 If the switch is damaged – Escalate to an electrical repair level • If the issue has not been resolved ! Escalate to an electrical repair level 4/000 21-1/FEA 209 544/134 B 12(28) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 13 If the issue has not been resolved ! • Replace the key foil complete If the issue is still not resolved! • Escalate to an electrical repair level 4/000 21-1/FEA 209 544/134 B 13(28) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 14 If the switch is damaged – Escalate to an electrical repair level If the issue has not been resolved ! • Escalate to an electrical repair level 4/000 21-1/FEA 209 544/134 B 14(28) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 15 If the issue has not been resolved ! • Replace the LCD if it has not been replaced • If the issue is still not resolved ! Escalate to an electrical repair level 4/000 21-1/FEA 209 544/134 B 15(28) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 16 Perform the following action ! • Replace the LCD lines or missing pixels • If the issue is still not resolved ! Escalate to an electrical repair level 4/000 21-1/FEA 209 544/134 B 16(28) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 17 Perform a setting reset Illumination: Perform the following action ! • Replace the LCD If the issue is still not resolved ! • Escalate to an electrical repair level 4/000 21-1/FEA 209 544/134 B 17(28) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 18 Perform the following action ! • Replace the vibrator If the issue is still not resolved ! • Escalate to an electrical repair level 4/000 21-1/FEA 209 544/134 B 18(28) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 19 Clean the rear speaker’s contact pads on the circuit board and replace antenna/speaker box assembly If the issue is still not resolved! • Escalate to an electrical repair level 4/000 21-1/FEA 209 544/134 B 19(28) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 20 If the issue has not been resolved ! • Replace the system connector If the issue is still not resolved ! • Escalate to an electrical repair level 4/000 21-1/FEA 209 544/134 B 20(28) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 21 Replace the rear camera module, if it has not yet been replaced If the issue is still not resolved ! • Escalate to an electrical repair level 4/000 21-1/FEA 209 544/134 B 21(28) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 22 If the issue has not been resolved ! Replace the key foil complete • If the issue is still not resolved ! Escalate to an electrical repair level 4/000 21-1/FEA 209 544/134 B 22(28) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 23 Perform the following action ! Replace the Xenon flash does not work If the issue has not been resolved ! • Escalate to an electrical repair level 4/000 21-1/FEA 209 544/134 B 23(28) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 24 Perform the following action ! Replace VGA Camera when in video call mode • If the issue has not been resolved ! Escalate to an electrical repair level 4/000 21-1/FEA 209 544/134 B 24(28) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 25 SIM is being used If the issue has not been resolved ! • Escalate to an electrical repair level 4/000 21-1/FEA 209 544/134 B 25(28) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 26 Inspect the spring fingers of If bent or damaged – Replace Frame Bluetooth antenna assembly If the issue has not been resolved ! • Escalate to an electrical repair level 4/000 21-1/FEA 209 544/134 B 26(28) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 27 Hands-free will Perform the following action ! Replace the system connector not work If the issue has not been resolved! • Escalate to an electrical repair level 4/000 21-1/FEA 209 544/134 B 27(28) © Company Internal Sony Ericsson Mobile Communications AB...
  • Page 28 Trouble Shooting Guide, Mechanical 18 Revision History Rev. Date Changes / Comments 2007-04-20 Initial Release 2007-05-10 New information in Chapter 11 Video Call Camera Problems 4/000 21-1/FEA 209 544/134 B 28(28) © Company Internal Sony Ericsson Mobile Communications AB...