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Canon CR-180 Service Manual
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CR-180
SERVICE
MANUAL
MY8-13A0-000
SEPT. 2003
REV. 0
COPYRIGHT ©2005 CANON INC.
CANON CR-180 REV. 0 PRINTED IN U.S.A.

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Summary of Contents for Canon CR-180

  • Page 1 CR-180 SERVICE MANUAL MY8-13A0-000 SEPT. 2003 REV. 0 COPYRIGHT ©2005 CANON INC. CANON CR-180 REV. 0 PRINTED IN U.S.A.
  • Page 2 COPYRIGHT © 2003 CANON ELECTRONICS INC. Use of this manual should be strictly supervised to avoid disclosure confidential information.
  • Page 3 PREFACE This Service Manual describes necessary basic information for field service and maintenance for maintaining the product quality and functions of the Check Reader CR-180. Contents Chapter 1: General description Features, specifications, name of parts, operation method Chapter 2: Functions and operation...
  • Page 4 CHAPTER 5 TROUBLESHOOTING ERROR DISPLAY AND REMEDY ....5-1 IV. IMAGE TROUBLESHOOTING....5-19 SERVICE MODE........5-3 MICR TROUBLESHOOTING ....5-21 III. OPERATION TROUBLESHOOTING ..5-16 VI. AFTER REPLACING PARTS ....5-22 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 5 APPENDIX GENERAL CIRCUIT DIAGRAM ....A-1 III. LIST OF SPECIAL TOOLS.......A-3 LIST OF SIGNAL NAMES ......A-3 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 6 CHAPTER 1 GENERAL DESCRIPTION FEATURES ..........1-1 NAME OF PARTS ........1-9 SPECIFICATIONS........1-2 EXPLANATION OF OPERATION ..1-11 III. EXPLANATION OF MICR ......1-6 VII. REGULAR INSPECTION BY USERS..1-13 PRECAUTIONS ........1-8 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 7 Windows is a registered trademark of Microsoft Corporation in the U.S. and other countries. Other company names and products names mentioned in this manual are registered trade- marks or trademarks of respective companies. COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 8 2) Sheets fed: 24,000,000 sheets (American check) However, some parts must be replaced. Installation By service technician Ink cartridge Printer ink cartridges are sold separately. Use Hewlett-Packard Company product number C6602x. Table 1-201 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 9 Specifications Type of sensor for MICR Magnetic head Reading width of MICR 9 mm Reading fonts of MICR E13B/CMC7 Reading fonts of OCR E13B/OCR-A/OCR-B/CheckWriter/Typical text font Table 1-203 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 10 180 sheets/minute (American checks) Note: This value is based on the conditions “Black&White”, “200 dpi”, “Duplex”, and may differ depending on a computer used and other condi- tions. Table 1-204 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 11 2) Cumulative counter (stored in the memory) 3) Energy-Saving mode 4) Operation buttons: Start/Stop/Jogger Table 1-205 The specifications above are subject to change for improvement of the product. COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 12 Four cial fonts called MICR fonts on checks, etc., reading the data thus printed, sorting, and so Five The CR-180 is equipped with a MICR Seven reading function in addition to its image reading function. Eight Nine 2.
  • Page 13 6.4 mm (Printing area) 16 mm 4.8 mm Distance of character string Character string from right edge: 8 mm (Character height: 3 mm) Figure 1-301 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 14 Cet appareil numérique de la classe A received, inculuding interference that may respecte toutes les exigences du Règlement cause undesired operation. sur le matériel brouilleur du Canada. CAUTION LABEL (120 V model) COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 15 Operation buttons adjustment dial Non-separation feed button Start Stop Figure 1-501 Delivery pocket Reading unit (Image sensor unit) Ink cartridge (Option) Maintenance cover Magnetic head for MICR Figure 1-502 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 16 CHAPTER 1 GENERAL DESCRIPTION 2. Rear View Ground terminal Power cord connector Connector Ventilation holes Figure 1-503 3. Connection Area SCSI connector USB connector DIP switch Figure 1-504 1-10 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 17 OPERATION below for reference. 1) Scanning Utility for CR-180 For details, refer to user's manuals of the CR-180 and the software to be used. 1. Basic Operation The basic operation for operating the CR-180 is as follows. 1) Turn the CR-180 ON.
  • Page 18 2) Press the Open/Close button to open the Figure 1-604 maintenance cover. 2) Press the Jog button as necessary to align the documents. Figure 1-607 3) Remove the jammed document. Figure 1-605 1-12 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 19 CHAPTER 1 GENERAL DESCRIPTION VII.REGULAR INSPECTION BY USERS For details, refer to the CR-180 User's Manual. : Cleaning, ● : Replace, : Lubricate, : Adjust, : Check] Intervals Unit Location/Parts Remarks name As necessary Wipe with cloth slightly mois- Feed unit Rollers tened with water, then wipe dry.
  • Page 20 FUNCTIONS & OPERATION OUTLINE..........2-1 POWER SUPPLY ........2-19 READ SYSTEM........2-6 ELECTRIC PARTS PLACEMENT..2-21 III. FEED SYSTEM ........2-10 VII. CONNECTORS, SWITCHES, AND LEDS CONTROL SYSTEM ......2-14 FOR EACH PCB ........2-24 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 21 User's Manual. Display Computer Printer I/F card CR-180 Application Keyboard/Mouse software Driver software Operating system Image, etc. Recording device Figure 2-101 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 22 CHAPTER 2 FUNCTIONS & OPERATION 2. CR-180 Configuration Figure 2-102 shows the configuration of the CR-180. This machine (CR-180) Read system Feed system Image reading section MICR reading section Power supply section Feed Image Control processing control system section section...
  • Page 23 CHAPTER 2 FUNCTIONS & OPERATION 3. Motor Drive This CR-180 has two motors, a main motor for feeding documents (M1) and a jog motor for the jogger (M2). Control PCB Jog motor Jog roller (1) Jog roller (2) Main motor...
  • Page 24 White LED Jog sensor array (front) Document sensor PCB (back) Document leading edge sensor PCB White LED array (back) Registration sensor PCB Imprinter Double feeding sensor Figure 2-104 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 25 • Pick-up documents. SCAN Document feed and im- • Illuminate documents with LEDs and LED age reading interval arrays, and pick up reflected light with CIS. Table 2-101 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 26 CIS PCB, lens array, light guide, LEDs (RGB), LED array The read system of the CR-180 consists (W), and a case. The LEDs (RGB) (one of of an image reading section that reads the each color) are mounted on the PCB.
  • Page 27 1404 (effective length 118 mm). An A4 size CIS PCB is used for this function, but the effective pixel range is re- stricted according to the specifications for the CR-180. COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 28 Head roller Feed roller Feed roller Document Magnet Magnet Follower roller Magnetic head Follower roller Figure 2-202 Document Magnetic head Head roller Figure 2-203 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 29 MICR characters Document S N S N S N S N Magnetic head Magnet Figure 2-204 Read direction Output waveform MICR character: Waveform MICR character: Waveform Figure 2-205 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 30 III. FEED SYSTEM erence for MICR reading, is in contact with the feed plane. 1. Outline The CR-180 comes with a jogger mechanism for lining up documents in the Figure 2-301 shows the sectional view of document setting section. the feed system.
  • Page 31 Read timing and faulty document feed When the power is switched ON, the detection sensors are also provided along CR-180 runs cycles through once, even if the feed path. no documents are set. : Motor gear : Jog roller gear...
  • Page 32 : Feeding roller : Adjustment dial : Separation roller : Non-separation lever : Feeding roller holder : Coil spring Figure 2-303 2-12 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 33 Figure 2-304 shows the sensor layout This mode is used to check the CR- diagram. 180's feed status without using a computer. The CR-180 is provided with a docu- The procedure for entering this mode is ment sensor that detects documents at described below.
  • Page 34 CHAPTER 2 FUNCTIONS & OPERATION IV. CONTROL SYSTEM 1. Control PCB Control of the CR-180 is performed by the control PCB. Figure 2-401 shows the block diagram of the control PCB, and Table 2-401 lists the main IC functions. MICR unit...
  • Page 35 SCSI controller SCSI control IC129 Analog processor Data correction & A/D conversion IC130 Analog processor Data correction & A/D conversion IC145 Motor driver Jog motor driving Table 2-401 2-15 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 36 Figure 2-402 shows the block diagram of image processing inside the CR-180. CIS unit The read resolution of the CR-180 is 200 × 200 dpi. An analog signal corresponding to the density of each pixel is output from the Analog processor CIS unit to the analog processor of the con- trol PCB.
  • Page 37 Figure 2-404 by this amount. 2) Resolution conversion The resolution of the image data sent from the CR-180 is 200 dpi. Resolution conversion converts the image data to image data of a resolution that matches the set resolution value. 3) Binary conversion...
  • Page 38 When grayscale 16-level (4-bit) is se- lected, the image data is converted from 256-level (8-bit) image data. However, this function is not provided for the ISIS driver. 2-18 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 39 +24 V with a DC/DC converter, outputs it to the power PCB. the control PCB. The power PCB is equipped The power PCB of the CR-180 supports with a fuse for overcurrent protection. AC power supply input ranging from 100 V to Only +24 VDC is output from the power 240 V.
  • Page 40 CHAPTER 2 FUNCTIONS & OPERATION 2. Power Circuit Protection Function 3. Energy-Saving Mode The power PCB is the switching regulator The CR-180 is designed so that when type. document feed and data transmission are not If, due to an anomaly, the load short-...
  • Page 41 Door open/close detection Photo interrupter Jog roller position detection Pick-up section document detection MICR reading section document detection Image reading section document section Double feeding detection Table 2-601 2-21 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 42 2. Motors and Clutches Figure 2-602 Name Symbol Function Motor Document feed Jog roller drive Internal cooling Clutch Pick-up roller drive ON/OFF Solenoid Flapper drive Shutter drive Table 2-602 2-22 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 43 Operation input Imprinter PCB Imprinter drive MICR reading unit MICR reading Image reading unit (front) Image reading unit Image reading unit (back) Image reading unit Table 2-603 2-23 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 44 Moreover, items marked as prohibited for use must not be used. The connectors, switches, LEDs, etc., Note:The CR-180 does not have any VRs mounted on the PCB are shown below. (variable resistors) that require adjust- Items not listed in the tables on the next ment in the field.
  • Page 45 LED array (front) J123 LED array (back) Table 2-701 Switch Description SW100 For factory/design Do not use in field. SW102 SCSI ID settings At shipping: ID2 Table 2-702 2-25 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 46 CHAPTER 3 DISASSEMBLY & REASSEMBLY EXTERNAL COVERS ......3-1 DRIVE-RELATED ........3-22 FEED-RELATED ........3-8 ELECTRICAL .........3-29 III. READ-RELATED........3-19 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 47 1) Lift the top cover straight up. Top cover Figure 3-102 Top cover Maintenance cover 1 Maintenance cover 2 Middle cover Main cover Delivery cover Delivery stop cover Maintenance plate Figure 3-101 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 48 3) Remove the three hooks and remove 3) Remove the three hooks and remove maintenance cover 1 maintenance cover 2 Hook Cover 2 Hook Cover 1 Figure 3-104 Figure 3-103 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 49 Note:During reassembly, do not forget the E- ring. Screw Fitting part Middle cover E-ring Figure 3-105 Feed guide assembly Figure 3-106 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 50 Note:The delivery cover includes a docu- ment presser plate and a coil spring. Screw Hook Main cover Figure 3-107 Screw Delivery cover Fitting part Document presser plate Figure 3-108 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 51 Stop cover Figure 3-110 Note:During reassembly, first insert the tabs at both sides of the deliver stop cover into the groove and slide the stop cover midway. COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 52 During reassembly, be careful not to scrape your fingers against the edge of the metal plate. Screw Top unit Bottom unit Figure 3-113 Connector Figure 3-112 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 53 Also be careful not to ap- ply excessive force and keep the top unit from falling over. LED array cable Image sensor cable (FPC) Figure 3-116 Image sensor unit Figure 3-115 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 54 D cut of the shaft. Screw Guide E-ring Separation roller Figure 3-202 Document presser plate Hook Pick-up roller Figure 3-201 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 55 Figure 3-203 Note:When attaching the guide, align the Hook Feeding roller positioner on the back side of the Figure 3-204 guide with the hole in the mounting plate. COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 56 Note:Following reassembly, holder should be able to smoothly move up and down. Connector Screw Guide plate Positioner Figure 3-206 Connector Lever Ink cartridge holder Figure 3-205 3-10 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 57 Feed roller (front) Figure 3-207 Coil spring E-ring Roller assembly Bearing Figure 3-208 Note:This coil spring has weak tension. During reassembly, be sure to set the correct coil spring. 3-11 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 58 Large roller Figure 3-209 Connector Screw Delivery roller (left) Guide plate Figure 3-210 3-12 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 59 Flapper Delivery roller (right) Figure 3-211 Connector E-ring Head feed unit Figure 3-212 Note:During reassembly, route the cables so that they not touch the roller. 3-13 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 60 Figure 3-215 Note:During reassembly, align the shaft side with the D cut and the D hole of the roller mounting plate. Shaft guide Follower roller A Figure 3-214 3-14 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 61 Screw Sensor cover Figure 3-217 Note:Removing the sensor cover also re- moves the door sensor lever. Roller cover Figure 3-216 3-15 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 62 Roller mounting plate Figure 3-218 Hook Figure 3-219 Note:During reassembly, align the shaft side with the D cut and the D hole of the roller mounting plate. 3-16 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 63 1) Remove the main cover. 2) Remove the two screws and then roller C2 remove the operational PCB Stopper Shaft Screw Follower roller C2 Operational PCB Figure 3-220 Figure 3-221 3-17 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 64 Plunger Solenoid body Coil spring Connector Distance Screw Shutter solenoid Figure 3-223 Figure 3-222 3-18 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 65 Figure 3-302 3) Push down the lock lever and open the image sensor unit. Stopper Magnetic head 4) Remove follower roller C2. See section Figure 3-301 II. FEED-RELATED. 3-19 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 66 Figure 3-305 Light guide Figure 3-304 Note:Be careful not to soil or scratch the reading glass. Do not remove the reading glass as this would allow dust 3-20 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 67 Note:Be careful not to break the hook. Hook Sensor PCB Figure 3-306 Note:Be careful not to soil or scratch the reading glass. Do not remove the reading glass as this would allow dust 3-21 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 68 Figure 3-401 the feed plate. Note:This coil spring has strong tension. During reassembly, be sure to set the correct coil spring. Plate positioner Bearing Shaft Figure 3-403 3-22 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 69 Note:Tension adjustment Figure 3-404 During reassembly, tension adjustment is performed with the coil spring. At- tach the coil spring and with the ten- sion balanced, fix the tensioner. 3-23 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 70 , and then remove the jog roller assembly Note:Removing the roller assembly also removes the gear Screw Jog motor Figure 3-406 E-ring Bearing Timing belt Jog roller assembly Gear Figure 3-407 3-24 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 71 These two rollers E-ring Timing belt consist of identical parts. Jog roller assembly Figure 3-410 Jog roller (front) Jog roller (back) Figure 3-409 3-25 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 72 (front) and the jog roller (back) so that their cross sections have the same ori- entation. See section for Jog Roller (Front). Gear assembly Connector Figure 3-412 3-26 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 73 Note:During reassembly, mount the gear on Figure 3-413 the shaft carefully aligning its opening with the D cut of the shaft. Also, after reassembly, check that the timing belt rotates smoothly. 3-27 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 74 , and then remove the flapper solenoid by lifting it straight up. Plunger Solenoid body Figure 3-417 Connector Screw Flapper solenoid Figure 3-416 3-28 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 75 (6 mm), remove the four stoppers , and then remove the protection cover Connector Screw (6mm) Screw (M2.5) Control PCB Figure 3-502 Screw Stopper Protection cover Figure 3-501 3-29 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 76 Power supply PCB Connector Screw Figure 3-503 Cooling fan Figure 3-504 Note:During reassembly, insert the posi- tioner guide in the two mounting holes located under the cooling fan. 3-30 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 77 CHAPTER 4 INSTALLATION & MAINTENANCE INSTALLATION ........4-1 MAINTENANCE ........4-4 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 78 At the places where installation of the machine in the direct sunlight is un- avoidable, a heavy curtain should be installed on the windows to protect the machine. COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 79 Move the main body to the desired installa- tion location. When moving the main body, hold it firmly from both sides. The main body weighs approx. 6.3 kg. COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 80 Connect the CR-180 to the computer using For details, see the User's Manual. an SCSI cable or USB cable. Note: If using an imprinter, prepare an ink Change the SCSI ID of the CR-180 if nec- cartridge. essary. If documents are jammed in the...
  • Page 81 3. Periodically replaced parts are the parts which are usually assigned as service parts and shall be replaced by service technicians. However, if the storage period is limited, parts are assigned as commercially available products. COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 82 Replace the ink cartridge when it runs characters out of ink. (77,000 The replacement schedule is for small documents) font (42 dots/character), 24 alphanu- merics, 100 documents/batch, and preliminary discharge. Table 4-202 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 83 Note: Replace the magnetic head unit and head roller unit at the same time. Replacing only one of these units will result in poor head and roller contact. COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 84 CHAPTER 5 TROUBLESHOOTING ERROR DISPLAY AND REMEDY ...5-1 IMAGE TROUBLESHOOTING ....5-19 SERVICE MODE........5-3 MICR TROUBLESHOOTING ....5-21 III. OPERATION TROUBLESHOOTING ..5-16 AFTER REPLACING PARTS ....5-22 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 85 1. CR-180 Operation Panel Most error messages are related to im- The CR-180 does not have an error dis- proper user operation and document jams. play area, but some errors are indicated by...
  • Page 86 → Check if the scanner is powered ON. → Check the SCSI or USB cable connection. → Check the SCSI ID. → Power ON the CR-180 and the computer. Scanner cover is open. The door switch cannot detect that the top cover and maintenance cover are closed.
  • Page 87 Display the version of this service tool. 1. Outline 4) Dcon check Check the operation of the hardware The service mode of the CR-180 can be connected to the control PCB (DCON). executed by installing on the service com- puter the service mode software located in 5) Check Device the setup disk provided with the CR-180.
  • Page 88 The procedure for starting up the service the service mode software on the user's mode is described below. computer. 1) Connect the computer with the CR-180 1) Power ON the service computer and using a SCSI cable or a USB cable. start up the OS (Windows).
  • Page 89 CHAPTER 5 TROUBLESHOOTING 4. All Adjustment Note:After the CR-180 is connected to the computer and the computer is powered This mode is used to adjust all the image ON for the first time, a screen re- sensor units. Be sure to execute this mode if questing installation of "New Hard-...
  • Page 90 USB1.1 (Full-Speed) connection, it takes approximately 10 minutes to complete. Note:If the set sheet of paper cannot be picked up properly, perform the "sepa- ration roller space adjustment". COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 91 7) When regist adjustment completes, the progress screen disappears and the service screen is displayed. 8) The image is read and the system checks that there are no problems. COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 92 Figure 5- 210 shows the appearance of the opera- tion buttons when the [Jog] button has been pressed. Start Stop Figure 5-210 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 93 Also, the [ON] display changes to [OFF]. To stop, select the [OFF] button. Figure Feed sensor 5-213 shows the related part of the op- eration screen. Leading edge sensor Jog sensor Figure 5-213 (Fan) COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 94 2) Start the service mode and select [Dcon Check] in the service screen. 3) Read the value displayed by a tag on the double feed sensor harness. 5-10 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 95 11) Select the [DFD Adj] button again. This completes the adjustment. Figure 5-217 When this button is selected, the value in the [DFD Sensor Level] box changes, but this is normal. 5-11 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 96 9. Imprinter Regist This mode is used to display the version This mode is used to adjust the printing of the devices in the CR-180. Selecting position of the imprinter. Selecting [Imprinter [Check Device] in the service screen dis- Regist] in the service screen displays the plays the display screen.
  • Page 97 4 mm slightly each time a document is fed. Figure 5-223 6) Input the correction values in the [From Leading Edge] and [From Trail Edge] boxes. Figure 5-224 5-13 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 98 3) Input the value in the [Total Count] box. Then select [Set] to write the value. Figure 5-230 4) Check if the value was changed in the service screen. 5-14 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 99 12. Service Mode Version This mode is used to change the firm- Select the [About] in the service screen ware of the CR-180. For details, refer to the to display the software version for this serv- service information issued during firmware ice mode.
  • Page 100 CHAPTER 5 TROUBLESHOOTING III. OPERATION TROUBLESHOOTING AC power does not come on The Power lamp of the CR-180 does not light. The CR-180 does not go into standby. Cause/Fault Location Step Check Item Result Action Power cord connec- Is power cord correctly...
  • Page 101 Drive transmission Does abnormal sound oc- Perform assembly ad- system cur during feed? Are gears justment or replace de- broken or belt lose? fective parts. Table 5-304 5-17 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 102 4) Removing the documents from the pick- up area and closes the shutter. 5-18 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 103 Note 1: Image problems may be caused by the display and the printer used by the user. In such a case, the problem cannot be corrected on the CR-180. Note 2: Depending on the type of image and on the setting, document reproducibility is im- paired.
  • Page 104 Image sensor unit Is problem solved when End. image sensor unit is re- placed? Control PCB Is problem solved when End. control PCB is replaced? Table 5-403 5-20 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 105 Magnetic head unit Is problem solved when End. magnetic head unit is re- placed? Control PCB Is problem solved when End. control PCB is replaced? Table 5-501 5-21 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 106 CHAPTER 5 TROUBLESHOOTING VI. AFTER REPLACING PARTS Some of the parts used in the CR-180 need to be adjusted following replacement. 1. Control PCB 1) When using the SCSI cable, set the SCSI ID. 2) Perform the following in the service mode.
  • Page 107 APPENDIX GENERAL CIRCUIT DIAGRAM....A-1 III. LIST OF SPECIAL TOOLS ..... A-4 LIST OF SIGNAL NAMES....... A-3 COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 108 J652 Document Document sensor PCB leading edge Pick-up clutch Flapper solenoid Shutter solenoid Jog sensor J821 sensor PCB J800 Ink cartridge J822 (option) Registration sensor Double feeding sensor COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 109 J123 B LED2 V OUT1 B LED3 GND A DRUG TXD B LED4 V OUT2 DRUG RXD J115 STRATKEY* STOPKEY* JOG ON* J107 J116 VCC 5V MICR COMMON COPYRIGHT © 2003 CANON ELECTRONICS INC. CANON CR-180 FIRST EDITION SEPT. 2003...
  • Page 110 APPENDIX III. LIST OF SPECIAL TOOLS The special tools that are required when servicing the CR-180 are listed below. Tool Name Tool No. Dimensions Rank Purpose/Remarks TKM-0335 230 × 120 mm • 10 sheets/set Shading sheet • For image sensor adjustment t = 0.3 mm...
  • Page 111 Prepared by Quality Assurance Center Canon Electronics Inc. 1248 Shimokagemori, Chichibu-shi Saitama 369-1892, Japan FIRST EDITION (SEPT. 2003) [63999]...
  • Page 112 0903TG...