Troubleshooting And Common Questions - Plantronics SAVI W430 User Manual

6 Troubleshooting and Common Questions

My headset doesn't work with
Microsoft Office Communicator.
The sound is distorted or I hear
an echo in the headset.
I can no longer hear any audio
through my PC Speakers.
Talk time performance is
significantly degraded even after
a full recharge.
* Consult Microsoft Office Communicator Help for more information
Plantronics Savi User Guide
Make sure your headset is charged.
Make sure your headset is subscribed to the USB adapter.
Press the call control button on your headset.
Fine-tune the listening volume on the headset using the volume up and down button.
If the volume is still too low, adjust the listening volume on the PC using Microsoft Office
Communicator*.
Reduce speaking and/or listening volume on the PC using Microsoft Office Communicator*.
Point microphone towards your chin.
If the distortion is still present, lower the volume on the headset using the volume down button.
For Windows XP systems:
Refer to the "Audio" tab of the "Sounds and Audio Devices" option in your PC Control Panel.
• Under "Sound Playback", change the default setting from Savi Office to your PC speakers. Click
"OK" to confirm your change.
For Windows Vista systems:
Refer to the "Sound" option in your PC Control Panel.
• Under the "Playback" tab, change the default setting from "Speakers Savi Office" to your PC
speakers. Click "OK" to confirm your change.
Battery is wearing out. Contact plantronics.com/support for factory service information.
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