G03. Vpn Connections Are Dialed Successfully, And The Policy Route Is Set. But The Traffic Is Lost Or There Is No Response From Remote Site - ZyXEL Communications ZYWALL 1050 Support Notes

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ZyWALL 1050 Support Notes
We need a policy route to notify the ZyWALL 1050 send the packet to VPN tunnel when the
packet's destination address is VPN remote subnet. Please switch to ZyWALL 1050 GUI >
Configuration > Policy > Route > Policy Route and check if there is a rule that direct the
traffic to VPN tunnel. The VPN tunnel candidates must be preconfigured in VPN connection
menu.
The traffic from local subnet can send to VPN remote subnet and get reply successfully after
configured VPN tunnel and policy route.
G03. VPN connections are dialed successfully, and the policy route is set. But
the traffic is lost or there is no response from remote site.
There are two possibilities. One is that the traffic is blocked by firewall, Anti-Virus,
Anti-Spam, IDP...etc. Please check the configuration of these services or search the related
dropped logs. Another option is that the remote gateway doesn't know how to route the replied
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