Encrypt Button Problems - ZyXEL Communications PLA4215 User Manual

Your powerline adapters may be placed close to electrical devices such as electrical insect-killers
3
which produce radio waves. These may interfere with the powerline signals. Move the adapters
further away from such electrical devices.
Your wiring may be old and/or low quality or with a long wiring path.
4

6.5 ENCRYPT Button Problems

This section applies only to PLA4215s with the ENCRYPT button.
The HomePlug light is already on, but I haven't pressed the ENCRYPT button yet.
Your device has already connected to another powerline device. Press the ENCRYPT button for
more than 10 seconds to release the connection.
The POWER light does not blink when I press the ENCRYPT button.
• Check the device is on.
• Press the ENCRYPT button again, making certain you have pressed the button for more than
one second and less than three seconds.
• The POWER light on some powerline devices do not blink as part of the ENCRYPT process. Check
your powerline device is a PLA4215.
• For PLA4215, you cannot use the ENCRYPT button when it is in Low Power mode. Connect the
PLA4215 to a computer/router then try again.
The POWER light blinks two times quickly then pauses, before repeating.
The ENCRYPT process has failed. Press the ENCRYPT button on both devices for more than 10
seconds, then try to reconnect.
The POWER lights on both devices blink when I press the ENCRYPT buttons, but the
HomePlug light does not turn on.
• Ensure you have pressed the ENCRYPT button on both devices.
• Wait for about a minute while the devices set up a connection.
• If that does not work, try again with both devices connected to a power strip next to each other.
If they now connect, then the devices were not on the same electrical circuit before.
PLA4215 User's Guide
Chapter 6 LEDs and Troubleshooting
51