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Dell PowerEdge XR8000 Installation And Service Manual
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Dell PowerEdge XR8000 Installation And Service Manual

Dell PowerEdge XR8000 Installation And Service Manual

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Dell PowerEdge XR8610t
Installation and Service Manual
Regulatory Model: E07B
Regulatory Type: E07B001
June 2024
Rev. A03

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Summary of Contents for Dell PowerEdge XR8000

  • Page 1 Dell PowerEdge XR8610t Installation and Service Manual Regulatory Model: E07B Regulatory Type: E07B001 June 2024 Rev. A03...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3 Contents Chapter 1: About this document....................6 Chapter 2: Dell PowerEdge XR8610t system configurations and features ........7 System configurations - front view for PowerEdge XR8610t.................. 7 System configurations - rear view for PowerEdge XR8610t..................9 System configurations - inside view for PowerEdge XR8610t................10 Locating the Express Service Code and Service Tag....................
  • Page 4 iDRAC Settings................................48 Device Settings................................48 Chapter 6: Minimum configuration to POST ................49 Chapter 7: Installing and removing system components ............. 50 Safety instructions................................50 Before working inside your system ..........................50 After working inside your system..........................50 XR8000r chassis................................51 Removing a sled blank..............................51 Installing a sled blank..............................51 Removing a sled................................52 Installing a sled ................................53...
  • Page 5 Chapter 9: Using system diagnostics...................96 Dell Embedded System Diagnostics..........................96 Running the Embedded System Diagnostics from Boot Manager..............96 Running the Embedded System Diagnostics from the Dell Lifecycle Controller......... 96 System diagnostic controls............................97 Chapter 10: Getting help......................98 Recycling or End-of-Life service information......................98 Contacting Dell Technologies............................98...
  • Page 6 About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components. About this document...
  • Page 7 ● 2 x M.2 2280 on BOSS-N1 card CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Topics: •...
  • Page 8 BIOS progress mode. NOTE: To reset the iDRAC (if not disabled on the iDRAC setup page by pressing F2 during system boot), press and hold the System ID button for more than 15 seconds. Dell PowerEdge XR8610t system configurations and features...
  • Page 9 Enables you to remotely access iDRAC. For more information, see the Integrated Dell Remote Access Controller User's Guide at PowerEdge Manuals. System configurations - rear view for PowerEdge XR8610t Figure 2. Rear view for PowerEdge XR8610t Dell PowerEdge XR8610t system configurations and features...
  • Page 10 The unique Express Service Code and Service Tag are used to identify the system. The information tag is located on the front of the system that includes system information such as iDRAC MAC address, Express Service Tag label, Quick Resource Locator. Dell PowerEdge XR8610t system configurations and features...
  • Page 11 2. iDRAC MAC address information label 3. Information tag (left view) 4. Express Service Tag label and QRL System information label The system information label is located on the back of the system cover. Dell PowerEdge XR8610t system configurations and features...
  • Page 12 Figure 5. Service information Dell PowerEdge XR8610t system configurations and features...
  • Page 13 Figure 6. Memory information Figure 7. Jumper information Figure 8. Jumper information Dell PowerEdge XR8610t system configurations and features...
  • Page 14 Figure 9. System tasks Figure 10. 1U sled PCIe module installation Figure 11. Icon legend Dell PowerEdge XR8610t system configurations and features...
  • Page 15 Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • Sled dimensions • System weight • Processor specifications • Cooling fan specifications • Supported operating systems • System battery specifications • Memory specifications •...
  • Page 16 System weight Table 4. PowerEdge XR8610t system weight   System configuration Maximum weight (with all SSDs) 8 x DIMMS, 1 x processor, 2 x 2280 M.2 NVMe SSDs on 3.90 kg (8.59 pound) BOSS-N1 card Processor specifications Table 5. PowerEdge XR8610t processor specifications   Supported processor Number of processors supported Generation Intel Xeon Scalable and Edge-Enhanced...
  • Page 17 Table 7. Memory module sockets  Memory module sockets Speed 8, 288-pin 5600 MT/s, 4800 MT/s NOTE: The processor may reduce the performance of the rated DIMM speed. NOTE: Memory DIMM slots are not hot swappable. Expansion card riser specifications WARNING: Consumer-Grade GPU should not be installed or used in the Enterprise Server products.
  • Page 18 Serial connector specifications The PowerEdge XR8610t system supports one Micro USB Type B serial connector, on front of the system. Display port The PowerEdge XR8610t system supports One Mini-DisplayPort on front of the system. iDRAC port specifications The PowerEdge XR8610t system supports one RJ45 with port status LEDs for iDRAC remote management (dedicated port only) on front of the system.
  • Page 19 Figure 14. Dry input connection diagram The seven dry inputs are interruptible inputs to iDRAC. They have the following characteristics: ● Monitored by iDRAC for state transition and LC event are for each state transition. ● NOT modeled as IPMI sensors but LC event only sensors. The current state of the input is not monitored or displayed anywhere.
  • Page 20 The PowerEdge XR8610t operates in these environmental categories: ASHRAE A2 and NEBS3. NOTE: For additional information about environmental certifications, refer to the Product Environmental Datasheet located with the Documentation > Regulatory Information on Dell Support. Table 13. Continuous operation specifications for ASHRAE A2  Feature Allowable continuous operations Temperature range for altitudes <= 900 m (<=...
  • Page 21 Table 16. Maximum vibration specifications  Maximum vibration Specifications Operating 0.21 G at 5 Hz to 500 Hz (all operation orientations) Storage 1.88 G at 10 Hz to 500 Hz for 15 minutes (all six sides tested) Table 17. Maximum shock pulse specifications  Maximum shock pulse Specifications Operating...
  • Page 22 Table 20. Environmental considerations (continued) Industry Configuration Description GR-3108-CORE Network Equipment in the Outside Plant (OSP). An exception is made (Class 1) for cold boot at +5C instead of -5C for systems without the heater subsystem enabled. Military Marine Power Industry Safety LDV, IEC/EN, CFR, CSA EN, CISPR, ES, DTAG, CFR, ICES, VCCI...
  • Page 23 Thermal Restriction Ambient Temperature ASHARE A2 (Max 35°C) NEBS3 (Max 55°C) PCIe Card Non-Dell PCIe cards are not supported. Dual PSUs are required for NEBS3 Table 26. XR8610t Thermal Restriction - RAN DPU  Sled Config XR8620t Thermal Restriction ASHRAE A2...
  • Page 24 Table 26. XR8610t Thermal Restriction - RAN DPU (continued) Sled Config XR8620t Thermal Restriction ASHRAE A2 NEBS3 Ambient Temperature (Max 35°C) (Max 55°C) Nokia Cloud RAN SmartNIC 2x QSFP56-DD Supported Supported NOTE: Do not perform a cold startup below 5°C. NOTE: Do not perform a cold startup below 5°C.
  • Page 25 Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: • Setting up the system •...
  • Page 26 Documentation links iDRAC Settings utility Integrated Dell Remote Access Controller User's Guide iDRAC Manuals or for system specific Integrated Dell Remote Access Controller User's Guide, go to PowerEdge Manuals > Product Support page of your system > Documentation. NOTE: To determine the most recent iDRAC release for your platform and for latest documentation version, see KB article KB78115.
  • Page 27 For more information about installation and how-to videos for operating systems supported on PowerEdge systems, Supported Operating Systems for Dell PowerEdge systems. Options to download drivers and firmware You can download the firmware from the Dell support site. For information about downloading firmware, see the Downloading drivers and firmware section.
  • Page 28 Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to Drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, click Browse all products, and navigate to your product.
  • Page 29 UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at PowerEdge Manuals.
  • Page 30 Table 31. System Setup Main Menu  (continued) Option Description Device Settings Enables you to configure device settings for devices such as storage controllers or network cards. Service Tag Settings Enables you to configure the System Service Tag. System BIOS To view the System BIOS screen, power on the system, press F2, and click System Setup Main Menu > System BIOS. Table 32.
  • Page 31 Table 33. System Information details (continued) Option Description System Manufacturer Contact Information Specifies the contact information of the system manufacturer. System CPLD Version Specifies the current version of the system Complex Programmable Logic Device (CPLD) firmware. UEFI Compliance Version Specifies the UEFI compliance level of the system firmware. Memory Settings To view the Memory Settings screen, power on the system, press F2, and click System Setup Main Menu >...
  • Page 32 Table 34. Memory Settings details (continued) Option Description When option is set to Enable, the system performs the force full memory training steps on every power on and boot time is slowed on every boot. DIMM Self Healing (Post Package Repair) on Enables or disables Post Package Repair (PPR) on uncorrectable memory Uncorrectable Memory Error error.
  • Page 33 Table 35. Processor Settings details (continued) Option Description interrupt controllers for the OS across all Sockets and Dies. When set to Linear, processor cores are enumerated across all Dies within a socket before enumerating additional sockets for a linear distribution. UMA Based Clustering Status It is a read-only field and displays as Quadrant , when Sub NUMA Cluster is set to 2Way or 4Way then it displays as Disable.
  • Page 34 Enables you to configure the Dell AVX scaling technology. This option is set to 0 by default. Enter the value from 0 to 12 bins. The value that is entered decreases the Dell AVX Scaling Technology frequency when the Dell-controlled Turbo feature is enabled.
  • Page 35 RAID mode by default. BIOS NVMe Driver Dell Qualified NVMe drives always use the UEFI NVMe driver built into the Dell BIOS. When this option is set to All Drives, the BIOS driver will also be used with any NVMe drives in the system that has not been qualified by Dell.
  • Page 36 Table 38. Boot Settings details (continued) Option Description system fails to boot, the system reboots immediately. This option is set to Enabled by default. Generic USB Boot Enables or disables the generic USB boot placeholder. This option is set to Disabled by default. Hard-disk Drive Placeholder Enables or disables the Hard-disk drive placeholder.
  • Page 37 Domain Name>:<Unique String>. Leave it empty to use system generated value with following format: nqn.1988-11.com.dell:<Model name>.<Model number>.<Service Tag>. This is set to nqn.1988-11.com.dell:<model name>.<model number>.<service tag> by default. NVMe-oF Host Id This field specifies a 16 bytes value of the NVMe-oF host identifier that uniquely identifies this host with the controller in the NVM subsystem.
  • Page 38 Table 42. HTTP Device n Settings details (continued) Option Description URI (will obtain from DHCP Obtain URI from the DHCP server if not specified server if not specified) TLS Authentication Specifies the option for TLS authentication configuration. Configuration Table 43. TLS Authentication Configuration screen details  Option Description TLS Authentication Mode...
  • Page 39 Table 45. Connection n Settings screen details (continued) Option Description Target IP Address Target IP Address for this iSCSI connection. Target Port Target Port for this iSCSI connection. The standard port number for iSCSI connections is 3260. Target Boot Lun Target LUN for this iSCSI connection. The value format is a string containing a hexadecimal-encoded representation of the 64-bit SCSI Logical Unit Number in the format described in the T10 SCSI Architecture Model specification.
  • Page 40 Table 47. NVMe-oF SubSystem Settings (continued) Option Description DHCP Enables and disables the DHCP for this NVMe-oF connection. This option is set to Disabled by default. Host IP Address Specifies the Host IP Address for this NVMe-oF connection. Host Subnet Mask Specifies the Host Subnet Mask for this NVMe-oF connection.
  • Page 41 Table 48. Integrated Devices details (continued) Option Description primary display even if add-in graphic cards are installed. When set to Disabled, an add-in graphics card is used as the primary display. BIOS will output displays to both the primary add-in video and the embedded video during the POST and preboot environment.
  • Page 42 Serial Communication To view the Serial Communication screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > Serial Communication. NOTE: The serial port is optional for the PowerEdge XR8610t system. The Serial Communication option is applicable only if the serial COM port is installed in the system.
  • Page 43 Table 50. System Profile Settings details  Option Description System Profile Sets the system profile. If you set the System Profile option to a mode other than Performance Per Watt (DAPC), the BIOS automatically sets the rest of the options. You can only change the rest of the options if the mode is set to Custom. This option is set to Performance Per Watt (DAPC) by default.
  • Page 44 Table 50. System Profile Settings details (continued) Option Description ● Low Latency Optimized Profile ● Virtualization Optimized Performance Profile ● Virtualization Optimized Performance Per Watt Profile ● Database Optimized Performance Profile ● Database Optimized Performance Per Watt Profile ● SDS Optimized Performance Profile ●...
  • Page 45 Table 52. TPM 2.0 security information (continued) Option Description Enables you to control the reporting mode of the TPM. When set to Off, the presence of the TPM is not reported to the OS. When set to On, the presence of the TPM is reported to the OS. The TPM Security option is set to Off by default.
  • Page 46 Table 53. System Security details (continued) Option Description AC Power Recovery Sets how the system behaves after AC power is restored to the system. This option is set to Last by default. NOTE: The host will not power up until iDRAC completes cryptographic verification of BIOS to ensure platform security.
  • Page 47 Table 53. System Security details (continued) Option Description Secure Boot Policy Summary Specifies the list of certificates and hashes that secure boot uses to authenticate images. Secure Boot Custom Policy Configures the Secure Boot Custom Policy. To enable this option, set the Secure Boot Settings Policy to Custom option.
  • Page 48 NOTE: Accessing some of the features on the iDRAC settings needs the iDRAC Enterprise License upgrade. For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at iDRAC Manuals.
  • Page 49 Minimum configuration to POST The components listed below are the minimum configuration to POST: ● One processor (CPU) in processor socket ● Two memory module (DIMM) in socket A1 and A2 ● One power supply unit ● XR8000r chassis (Power Distribution Board, cables) ●...
  • Page 50 Installing and removing system components Topics: • Safety instructions • Before working inside your system • After working inside your system • XR8000r chassis • Sled cover • Cooling fans • Expansion cards and expansion card risers • BOSS-N1 card •...
  • Page 51 XR8000r chassis Removing a sled blank Prerequisites Follow the safety guidelines listed in Safety instructions. Steps Pull the sled blank to remove it from the enclosure. Figure 15. Removing a sled blank Next steps Install a sled sled blank. Installing a sled blank Prerequisites Follow the safety guidelines listed in Safety...
  • Page 52 Figure 16. Installing a sled blank Removing a sled Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Remove the front bezel, if applicable. Steps 1. Pull the blue lever on the sled to release the sled handle. 2.
  • Page 53 Figure 17. Removing a sled from XR8000r Next steps Installing the sled Installing a sled Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Pull the blue lever on the sled to free the sled handle. 2. Holding the sled with both hands, align the sled along the sled-bay into the chassis. 3.
  • Page 54 Figure 18. Installing a sled into XR8000r Next steps Follow the procedure listed in After working inside your system. Sled cover Removing the sled cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Power off the sled, and remove any attached peripherals. 3.
  • Page 55 Figure 19. Removing the sled cover Next steps Follow the procedure listed in Replace the sled cover. Installing the sled cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Ensure that all internal cables are connected and routed properly, and no tools or extra parts are left inside the system. Steps 1.
  • Page 56 Figure 20. Installing the sled cover Next steps Follow the procedure listed in After working inside your system. Cooling fans Removing a cooling fan Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 57 Figure 21. Cable routing 2. Pull slightly to disengage the fan cable from the fan guard and then lift the fan module out of the fan cage. NOTE: The airflow directional arrow outward on the fan indicates Reverse-Air-Flow (RAF). Figure 22. Removing a cooling fan Next steps Replace a fan on 1U sled Installing a cooling fan...
  • Page 58 Steps 1. Lower the fan module into the cage until it is seated firmly. NOTE: The airflow directional arrow outward on the fan indicates Reverse-Air-Flow (RAF). Figure 23. Installing a cooling fan 2. Route the fan cables properly through the fan guard and connect the cable to the connector on the power distribution board (PDB) of the sled as shown in the image below.
  • Page 59 Expansion card installation guidelines Figure 25. Expansion card slot connector 1. Riser connector (Riser 2) Figure 26. Riser 2A slot 1. Slot 1 Installing and removing system components...
  • Page 60 Maximum number of cards INTEL (NIC: 25 GB, FH, adapter) INTEL (NIC: 100 GB, FH, adapter) INTEL(NIC: ACC100, FH, adapter) Mellanox (NIC: 100 GB, FH) Dell (Interface, PCIE: 3.0) Nokia (NIC: 100GB, FH) Qualcomm (NIC: 100GB, FH) BOSS-N1 Integrated slot...
  • Page 61 Figure 27. Removing the expansion card riser 2 Next steps Replace the expansion card riser Installing the expansion card riser 2 Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 62 Figure 28. Installing the expansion card riser 2 Next steps Install the system cover. Removing the PCIe card from riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 63 Figure 29. Removing the PCIe card from riser 3. Replace the expansion card filler bracket and rotate the riser plate below. Figure 30. Installing the expansion card filler bracket 4. Using the Phillips 1 screwdriver, loosen the captive screws. Using both hands, hold the PCIe card by the edges and pull the card away from the riser slot.
  • Page 64 Figure 31. Removing the Dell 100GbE QSFP28 card from Riser 1 Figure 32. Removing the Nokia Cloud RAN SmartNIC 2x QSFP56-DD card from Riser 1 Next steps Replace the PCIe card on riser. Installing the PCIe card on riser Prerequisites 1.
  • Page 65 Figure 33. Removing the expansion card filler bracket 2. Using both hands, insert the PCIe card into the riser slot till it clicks into place. Figure 34. Installing the PCIe card on riser 3. Using both hands, insert the PCIe card into the riser slot till it clicks into place. Using the Phillips 1 screwdriver, tighten the captive screws to secure the card into the riser.
  • Page 66 Figure 35. Installing the Dell 100GbE QSFP28 card into riser 1 Figure 36. Installing the Nokia Cloud RAN SmartNIC 2x QSFP56-DD card into the riser 1 4. Rotate the riser plate down to secure the PCIe card on the riser.
  • Page 67 Steps 1. Press the latch on the system board to unlock the BOSS-N1 card from the system. 2. Pull the blue pull tab to remove the BOSS-N1 card from the slot on the system board. Figure 37. Removing the BOSS-N1 card Next steps Follow the procedure listed in Replace the BOSS-N1...
  • Page 68 Figure 38. Installing the BOSS-N1 card Next steps Follow the procedure listed in After working inside your system. Removing the M.2 SSD module from the BOSS-N1 card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 69 Figure 39. Removing the M.2 SSD module Next steps Replace the M.2 SSD module. Installing the M.2 SSD module on the BOSS-N1 card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 70 Figure 40. Installing the M.2 SSD module Next steps Installing the BOSS-N1 card. 2. Follow the procedure listed in the After working inside your system. Power distribution board This is a service technician replaceable part only. Removing the 1U power distribution board Prerequisites 1.
  • Page 71 Figure 41. Removing the power distribution board 2. Lift the board to remove it from the system. Next steps Replace the power distribution board. Installing the power distribution board Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 72 Figure 42. Installing the power distribution board Next steps Connect the cables that are connected from cooling fans and system board to the power distribution board (PDB). System memory System memory guidelines The PowerEdge XR8610t system supports DDR5 registered DIMMs (RDIMMs). System memory holds the instructions that are performed by the processor.
  • Page 73 Figure 43. Memory channels Memory channels are organized as follows: Table 59. Memory channels  Processor Channel Channel B Channel C Channel D Channel E Channel F Channel G Channel H Processor Slots A1 Slots A7 Slots A3 Slots A5 Slots A4 Slots A6 Slots A2 Slots A8...
  • Page 74 General memory module installation guidelines To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory. If your system's memory configuration fails to observe these guidelines, your system might not boot, stop responding during memory configuration, or operate with reduced memory.
  • Page 75 Figure 44. Removing a memory module Next steps Installing the memory module. 2. If you are removing the memory module permanently, install a memory module blank. The procedure to install a memory module blank is similar to that of the memory module. Installing a memory module Prerequisites 1.
  • Page 76 Figure 45. Installing a memory module Next steps 1. Follow the procedure listed in After working inside your system. 2. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS >...
  • Page 77 d. Return to the first nut and loosen it completely. NOTE: Ensure that the anti-tilt wires on the PHM are in locked position when loosening the captive nuts. 2. Set all the anti-tilt wires to unlocked position (inward position). Figure 46. Removing the processor heat sink module 3.
  • Page 78 Figure 47. Removing a heat sink Next steps If you are removing a faulty heat sink replace the heat sink, if not remove the processor. Removing the processor Prerequisites WARNING: Remove the processor from processor and heat sink module (PHM) only if you are replacing the processor or heat sink.
  • Page 79 NOTE: Ensure to return the TIM break lever back to its original position. 4. Using your thumb and index finger, first hold the retaining clip release tab at the pin 1 connector, pull out the tip of the retaining clip release tab, and then lift the retaining clip partially from the heat sink. 5.
  • Page 80 Remove the memory modules. Remove the processor. Steps 1. Place the processor in the processor tray. NOTE: Ensure the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor. 2. Place the retaining clip on top of the processor in the processor tray aligning pin 1 indicator on the processor. NOTE: Ensure the pin 1 indicator on the retaining clip is aligned with the pin 1 indicator on the processor before placing the retaining clip on the processor.
  • Page 81 Figure 51. Press the retaining clip on the four sides 4. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth. 5. Apply the thermal grease in a thin spiral design on the bottom of the heat sink. CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket.
  • Page 82 Figure 53. Removing the cover 7. Place the heat sink on the processor and press the base of the heat sink until the retaining clip locks onto the heat sink at all the four corners. CAUTION: To avoid damaging the fins on the heat sink, do not press down on the heat sink fins. NOTE: ●...
  • Page 83 Figure 54. Installing the heat sink onto the processor Next steps Install the processor heat sink module. 2. Follow the procedure listed in After working inside your system. Installing the processor and heat sink module Prerequisites Never remove the heat sink from a processor unless you intend to replace the processor or heat sink. The heat sink is necessary to maintain proper thermal conditions.
  • Page 84 Figure 55. Installing the processor heat sink 3. Set the anti-tilt wires to the locked position (outward position), and then using the Torx T30 screwdriver, tighten the captive nuts (8 in-lbf) on the heat sink in the order below: a. In a random order, tighten the first nut three turns. b.
  • Page 85 Figure 56. Set the anti-tilt wires to the locked position and tightening the nuts Next steps Install the memory modules. Install the sled cover. 3. Follow the procedure listed in the After working inside your system. System battery This is a service technician replaceable part only. Replacing the system battery Prerequisites WARNING:...
  • Page 86 Figure 57. Removing the system battery 2. To install a new system battery: a. Hold the battery with the positive side facing up and slide it under the securing tabs. b. Press the battery into the connector until it snaps into place. Figure 58.
  • Page 87 c. Exit the System Setup. d. To test the newly installed battery, remove the system from the enclosure for at least an hour. e. Reinstall the system into the enclosure after an hour. f. Enter the System Setup and if the time and date are still incorrect, see Getting help section.
  • Page 88 Figure 59. Removing the system board Next steps Installing the system board. Installing the system board Prerequisites NOTE: Before replacing the system board, replace the old iDRAC MAC address label in the Information tag with the iDRAC MAC address label of the replacement system board.. 1.
  • Page 89 Trusted Platform Module section. 4. If you are not using Easy Restore, import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide 5. Follow the procedure listed in After working inside your system.
  • Page 90 About this task Below is a list of options/steps available: Steps 1. Restore the service tag, license, and diagnostics information, press Y 2. Navigate to the Lifecycle Controller based restore options, press N 3. Restore data from a previously created Hardware Server Profile, press F10 NOTE: When the restore process is complete, BIOS prompts to restore the system configuration data.
  • Page 91 cryptographic binding, and the removed TPM cannot be installed on another system board. Ensure any keys you have stored on the TPM have been securely transferred. Steps 1. Locate the TPM connector on the system board. For more information, see System board connectors.
  • Page 92 2. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 3. From the TPM Security option, select On. 4. Save the settings. 5. Restart your system. Installing and removing system components...
  • Page 93 Jumpers and connectors This topic provides some basic and specific information about jumpers and switches. It also describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must know the connectors on the system board.
  • Page 94 Table 62. System board connectors description  Item Connector Description J_R1_PWR PCIe Extension Power SYS_PWR_CONN1 Power connector 1 SYS_PWR_CONN2 Power connector 2 PIB Signal PIB Signal connector Coin cell battery Coin cell battery Micro-USB Serial Micro-USB Serial Port iDRAC_DIRECT iDRAC Direct Port SYS_ID System ID button Display...
  • Page 95 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 96 Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
  • Page 97 System diagnostic controls Table 64. System diagnostic controls  Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system.
  • Page 98 Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...
  • Page 99 Dell Technical Support. ● Automated diagnostic collection — Secure Connect Gateway (SCG) automatically collects system state information from your devices and uploads it securely to Dell. This information is used by Dell Technical Support to troubleshoot the issue. Getting help...
  • Page 100 ● Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue. The available benefits vary depending on the Dell Service entitlement purchased for your device. For more information about Secure Connect Gateway (SCG), go to secureconnectgateway.
  • Page 101 This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 102 Task Document Location Managing your system For information about systems management PowerEdge Manuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, OpenManage Manuals and troubleshooting OpenManage, see the Dell OpenManage Server Administrator User’s Guide.

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