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Dell PowerEdge XR4000 Installation And Service Manual
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Dell PowerEdge XR4000 Installation And Service Manual

Dell PowerEdge XR4000 Installation And Service Manual

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Dell PowerEdge XR4520c
Installation and Service Manual
December 2022
Rev. A00

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Summary of Contents for Dell PowerEdge XR4000

  • Page 1 Dell PowerEdge XR4520c Installation and Service Manual December 2022 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3 Contents Chapter 1: About this document....................6 Chapter 2: Dell PowerEdge XR4520c system configurations and features ........7 System configurations - front view for PowerEdge XR4520c................. 7 System configurations - rear view for PowerEdge XR4520c...................9 System configurations - inside view for PowerEdge XR4520c................11 NIC indicator codes................................
  • Page 4 Chapter 6: Pre-operating system management applications............31 System Setup..................................31 System BIOS.................................32 iDRAC Settings................................47 Device Settings................................48 Dell Lifecycle Controller..............................48 Embedded system management..........................48 Boot Manager..................................48 PXE boot..................................... 48 Chapter 7: Minimum configuration to POST ................49 Chapter 8: Installing and removing system components.............. 50 Safety instructions................................50...
  • Page 5 Chapter 11: Using system diagnostics..................106 Dell Embedded System Diagnostics..........................106 Running the Embedded System Diagnostics from Boot Manager..............106 Running the Embedded System Diagnostics from the Dell Lifecycle Controller........106 System diagnostic controls............................. 107 Chapter 12: Getting help......................108 Recycling or End-of-Life service information......................108 Contacting Dell Technologies............................
  • Page 6 About this document This document provides an overview about the system, information about installing and replacing components, diagnostic tools, and guidelines to be followed while installing certain components. About this document...
  • Page 7 ● Up to 4 x M.2 NVMe SSDs on PCIe Add-in card and up to 4 x M.2 NVMe SSDs on M.2 riser module. CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the system warranty. Topics: •...
  • Page 8 System ID button for more than 15 seconds. Sled power button Enables you to power on the sled. Indicates if the system is powered on or off. Press Dell PowerEdge XR4520c system configurations and features...
  • Page 9 MAC address and EST. Bezel Pogo-pin connector Bezel will have filter with pressure sensitive sensor to indicate when replacement is needed. System configurations - rear view for PowerEdge XR4520c Figure 2. Rear view for PowerEdge XR4520c Dell PowerEdge XR4520c system configurations and features...
  • Page 10 Bottom layer Power Enables you to connect to the Power Interposer Board (PIB) Interposer Board on the chassis. connector switch Bottom layer connector Connector cover for the bottom layer cover sled Power Interposer Board (PIB) Dell PowerEdge XR4520c system configurations and features...
  • Page 11 Figure 3. Inside view of the PowerEdge XR4520c sled 1. Connector cover 2. Fan handle 3. Power Interposer Board (PIB) 4. Riser R1C card 5. 2U sled side cover 6. 2U sled cooling fan Dell PowerEdge XR4520c system configurations and features...
  • Page 12 The unique Express Service Code and Service Tag are used to identify the system. The information tag is located on the rear of the system that includes system information such as iDRAC MAC address, Express Service Tag label. Dell PowerEdge XR4520c system configurations and features...
  • Page 13 Alternatively, the Service Tag information is located on a label on the left wall of the chassis. System information label The system information label is located on the back of the system cover. Dell PowerEdge XR4520c system configurations and features...
  • Page 14 Figure 6. Service information Figure 7. DIP switch information Dell PowerEdge XR4520c system configurations and features...
  • Page 15 Figure 8. Mechanical overview and ports information Dell PowerEdge XR4520c system configurations and features...
  • Page 16 Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • Sled dimensions • System weight • Processor specifications • Cooling fan specifications • Supported operating systems • System battery specifications • Memory specifications •...
  • Page 17 ● Microsoft Windows Server with Hyper-V ● Red Hat Enterprise Linux ● SUSE Linux Enterprise Server ● VMware ESXi For more information, go to www.dell.com/ossupport. System battery specifications The PowerEdge XR4520c system supports CR 2032 3.0-V lithium coin cell system battery. Technical specifications...
  • Page 18 Memory specifications The PowerEdge XR4520c system supports the following memory specifications for optimized operation. Table 8. Memory specifications  Single processor DIMM type DIMM rank DIMM capacity Minimum system Maximum system capacity capacity 16 GB 16 GB 64 GB RDIMM Dual rank 32 GB 32 GB 128 GB...
  • Page 19 Ports and connectors specifications USB ports specifications Table 11. PowerEdge XR4520c USB specifications  Front Internal (Optional) USB port type No. of ports USB port type No. of ports USB 3.0-compliant port USB 3.0-compliant port Micro-AB USB 2.0- compliant port for iDRAC Direct NIC port specifications The PowerEdge XR4520c system supports up to four Network Interface Controller (NIC) ports on the Network I/O board.
  • Page 20 1920 x 1200 8, 16, 32 Environmental specifications NOTE: For additional information about environmental certifications, refer to the Product Environmental Datasheet located with the Documentation on www.dell.com/support/home. Table 14. Operating and non-operating temperature considerations  Configuration Temperature range Operating temperature range -5 to 55°C with a startup temperature of 0°C...
  • Page 21 Table 15. Environmental considerations (continued) Industry Configuration Description MILSTD 1474E Department of Defense Design Criteria Standard Noise Limits Marine IEC-60945 Maritime navigation and radiocommunication equipment and systems – General requirements DNV-GL Environmental Test Specification for Instrumentation and Automation Equipment Power Industry IEEE 1613 Environmental and testing requirements for communications networking devices in electric power...
  • Page 22 PCI-E Card Support Table 18. XR4000r PCI-E Card Support Thermal Limitation (RAF Configurations)  RAF Configurations PCI-E Type Edge 1 (Max Edge 2 (Max 55°C) ASHRAE A4 (Max 45°C) 50°C) nvidia GPGPU A2 Not Supported nvidia GPGPU A30 Table 19. XR4000z PCI-E Card Support Thermal Limitation (RAF Configurations)  RAF Configurations PCI-E Type Edge 1 (Max...
  • Page 23 Table 21. M.2 Support Thermal Limitation for XR4000z Chassis (RAF Configurations) (continued) Riser Module BOSS Module AIC Card Type Edge 2 Edge 1 ASHRAE A4 Edge 2 Edge 1 ASHRAE Edge 2 Edge 1 ASHRAE (Max (Max (Max 45°C) (Max (Max A4 (Max (Max (Max...
  • Page 24 Table 24. M.2 Support Thermal Limitation for XR4000r Chassis (RAF Configurations)  Riser Module BOSS Module AIC Card Type Edge 2 Edge 1 ASHRAE A4 Edge 2 Edge 1 ASHRAE Edge 2 Edge 1 ASHRAE (Max (Max (Max 45°C) (Max (Max A4 (Max (Max (Max...
  • Page 25 Edge2 Support Restriction for RAF (Reverse Air Flow Direction) Configurations: ● CPU TDP greater than 120W are not supported within A3/A4. ● Nvidia A30 card is not supported above 45°C ambient temperature. ● Nvidia A2 GPU card is not supported above 45°C ambient temperature. ●...
  • Page 26 Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell system. The section also provides general steps to set up the system and the reference guides for detailed information. Topics: • Setting up the system •...
  • Page 27 Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals.
  • Page 28 You can also access iDRAC using command-line protocol - RACADM. For more information, see the Integrated Dell Remote Access Controller RACADM CLI Guide available at https://www.dell.com/idracmanuals. You can also access iDRAC using automation tool - Redfish API. For more information, see the Integrated Dell Remote Access Controller User's Guide Redfish API Guide available at https://developer.dell.com.
  • Page 29 Dell Lifecycle Controller User's Guide, go to https://www.dell.com/poweredgemanuals > Product Support page of your system > Documentation. Dell recommends using Lifecycle Controller to install the OS, since all required drivers are installed on the system. NOTE: To determine the most recent iDRAC release for your platform and for latest documentation version, see KB article at https://www.dell.com/support/article/sln308699.
  • Page 30 Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.dell.com/support/drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell EMC Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, click Browse all products, and navigate to your product.
  • Page 31 UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at www.dell.com/ poweredgemanuals.
  • Page 32 Table 29. System Setup Main Menu  (continued) Option Description Device Settings Enables you to configure device settings for devices such as storage controllers or network cards. Service Tag Settings Enables you to configure the System Service Tag. System BIOS To view the System BIOS screen, power on the system, press F2, and click System Setup Main Menu > System BIOS. Table 30.
  • Page 33 Table 31. System Information details (continued) Option Description System Manufacturer Contact Information Specifies the contact information of the system manufacturer. System CPLD Version Specifies the current version of the system Complex Programmable Logic Device (CPLD) firmware. UEFI Compliance Version Specifies the UEFI compliance level of the system firmware. Memory Settings To view the Memory Settings screen, power on the system, press F2, and click System Setup Main Menu >...
  • Page 34 MADT Core Enumeration Specifies the MADT Core Enumeration. This option is set to default in Round Robin. Linear option supports industry core enumeration whereas, Round Robin option supports Dell optimized core enumeration. UPI Prefetch Enables you to get the memory read started early on DDR bus.
  • Page 35 Enables or disables AVX ICCP Pre-Grant License. This option is set to Disabled by default. Dell Controlled Turbo Dell Controlled Turbo Settings Controls the turbo engagement. Enable this option only when System Profile is set to Performance or Custom, and CPU Power Management is set to Performance.
  • Page 36 Enables or disables the boot mode. The option is set to Non-RAID mode by default. BIOS NVMe Driver Sets the drive type to boot the NVMe driver. The available options are Dell Qualified Drives and All Drives. This option is set to Dell Qualified Drives by default.
  • Page 37 Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to www.dell.com/ossupport. Pre-operating system management applications...
  • Page 38 Changing boot order About this task You may have to change the boot order if you want to boot from a USB key or an optical drive. The following instructions may vary if you have selected BIOS for Boot Mode. NOTE: Changing the drive boot sequence is only supported in BIOS boot mode.
  • Page 39 Table 40. ISCSI Device1 Settings screen details (continued) Option Description Connection 2 Enables or disables the iSCSI connection. This option is set to Disabled by default. Connection 1 Settings Enables you to control the configuration for the iSCSI connection. Connection 2 Settings Enables you to control the configuration for the iSCSI connection.
  • Page 40 Table 41. Integrated Devices details (continued) Option Description the primary video. You might have to rearrange the cards in the slots in order to control which card is the primary video. Embedded NIC1, NIC2, NIC3 and NIC4 Enables or disables the OS interface of the embedded NIC1, NIC2, NIC3 and NIC4 controller.
  • Page 41 Table 42. Serial Communication details (continued) Option Description The options available for System without serial COM port (DB9) are On without Console Redirection, On with Console Redirection, Off. This option is set to Off by default. The options available for System with serial COM port (DB9) are On without Console Redirection, On with Console Redirection via Com1, On with Console Redirection via Com2,...
  • Page 42 Table 43. System Profile Settings details  Option Description System Profile Sets the system profile. If you set the System Profile option to a mode other than Custom, the BIOS automatically sets the rest of the options. You can only change the rest of the options if the mode is set to Custom.
  • Page 43 Table 44. System Security details  Option Description CPU AES-NI Improves the speed of applications by performing encryption and decryption by using the Advanced Encryption Standard Instruction Set (AES-NI). This option is set to Enabled by default. System Password Sets the system password. This option is read-only if the password jumper is not installed in the system.
  • Page 44 Table 46. System Security details (continued) Option Description Power Button Enables or disables the power button on the front of the system. This option is set to Enabled by default. AC Power Recovery Sets how the system behaves after AC power is restored to the system. This option is set to Last by default.
  • Page 45 Table 46. System Security details (continued) Option Description Secure Boot Policy Summary Specifies the list of certificates and hashes that secure boot uses to authenticate images. Creating a system and setup password Prerequisites Ensure that the password jumper is enabled. The password jumper enables or disables the system password and setup password features.
  • Page 46 Deleting or changing system and setup password Prerequisites NOTE: You cannot delete or change an existing system or setup password if the Password Status is set to Locked. Steps 1. To enter System Setup, press F2 immediately after turning on or restarting your system. 2.
  • Page 47 NOTE: Accessing some of the features on the iDRAC settings needs the iDRAC Enterprise License upgrade. For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at https:// www.dell.com/idracmanuals.
  • Page 48 Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.
  • Page 49 Minimum configuration to POST The components listed below are the minimum configuration to POST: ● One memory module (DIMM) in socket A1 ● One power supply unit ● XR4000r or XR4000z chassis (Power Interposer Board, cables) ● System board ● XR4520c sled Minimum configuration to POST...
  • Page 50 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 51 Steps 1. Power off the sled. 2. Disconnect the system from the electrical outlet and disconnect the peripherals. 3. Remove the sled from the enclosure. After working inside your system Prerequisites Follow the safety guidelines listed in Safety instructions. Steps Reconnect the peripherals and connect the system to the electrical outlet, and then power on the system.
  • Page 52 Figure 10. Removing a sled blank from XR4000r Figure 11. Removing the sled blank from XR4000z Next steps Install a sled a sled blank. Installing a sled blank Prerequisites Follow the safety guidelines listed in Safety instructions. Installing and removing system components...
  • Page 53 Steps 1. Align the sled blank with the bay of the chassis. 2. Insert and push the sled blank, until it locks into place. Figure 12. Installing a sled blank on XR4000r Figure 13. Installing the sled blank on XR4000z Removing the sled Prerequisites Follow the safety guidelines listed in...
  • Page 54 Steps 1. Pull the blue lever on the sled to release the sled handle. 2. Holding the sled handle, slide the sled out of the enclosure. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. CAUTION: Support the system with both hands while sliding it out of the enclosure.
  • Page 55 Installing the sled Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Pull the blue lever on the sled to free the sled handle. 2. Holding the sled with both hands, align the sled along the sled-bay in to the enclosure. 3.
  • Page 56 Figure 17. Installing the sled into XR4000z Power interposer board This is a service technician replaceable part only. Removing the power interposer board Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 57 Figure 18. Removing the power interposer board 2. Lift the board to remove it from the system. Next steps Replace the power interposer board. Installing the power interposer board Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 58 Figure 19. Installing the power interposer board Next steps Install the expansion card riser 2U sled This is a service technician replaceable part only. Removing the side cover Prerequisites 1. Follow the safety guidelines listed in Safety Instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 59 Figure 20. Removing the 2U side cover Next steps Install the 2U sled on the 1U sled. Installing the side cover Prerequisites 1. Follow the safety guidelines listed in Safety Instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 60 Figure 21. Installing the 2U sled side cover Next steps Remove the 2U sled from the 1U sled. Removing the 2U sled from the 1U sled Prerequisites 1. Follow the safety guidelines listed in Safety Instructions. 2. Follow the procedure listed in Before working inside your system Remove the side cover.
  • Page 61 Figure 22. Removing the 2U sled from the 1U sled Next steps Replace the 2U floor on the 1U sled. Installing the 2U sled on the 1U sled Prerequisites 1. Follow the safety guidelines listed in Safety Instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 62 Figure 23. Installing the 2U sled on the 1U sled 3. Pass the INT signal cable through the fix hook of the 2U sled and connect the power cable to the slot on the Power Interposer Board (PIB). Next steps Install the expansion card riser Cooling fans Removing a cooling fan...
  • Page 63 Figure 24. Removing a cooling fan Next steps Replace a fan Install the sled Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in Safety Instructions. 2. Follow the procedure listed in Before working inside your system. Remove the sled.
  • Page 64 Figure 25. Installing a cooling fan Next steps Install the sled. Removing a cooling fan on 2U sled Prerequisites 1. Follow the safety guidelines listed in Safety Instructions. 2. Follow the procedure listed in Before working inside your system. Remove the sled.
  • Page 65 Figure 26. Removing a cooling fan Next steps Replace the cooling fan. Installing a cooling fan on 2U sled Prerequisites 1. Follow the safety guidelines listed in Safety Instructions. 2. Follow the procedure listed in Before working inside your system. Remove the sled.
  • Page 66 Figure 27. 2U sled fan cable routing 2. Pull the blue latch on the side of the fan module and lift the fan handle. 3. Lower the fan module into the cage until it is seated firmly. NOTE: If the airflow directional arrow is indicating outward on the fan, it indicates Reverse air-flow (RAF). If the airflow directional arrow is indicating inward on the fan, it indicates Natural air-flow (NAF).
  • Page 67 When an expansion card is not supported or missing, the iDRAC and Lifecycle Controller logs an event. This does not prevent your system from booting. However, if a F1/F2 pause occurs with an error message, see Troubleshooting expansion cards section in the PowerEdge Servers Troubleshooting Guide at www.dell.com/poweredgemanuals. Installing and removing system components...
  • Page 68 Expansion card installation guidelines Figure 29. Expansion card slot connector 1. Riser 1C connector Figure 30. Riser 1C slots 1. Slot 1 Installing and removing system components...
  • Page 69 2. Slot 2 The following table describes the expansion card riser configurations: Table 50. Expansion card riser configurations  Configurations Expansion card PCIe Controlling Height Length Slot width risers Slots processor Config1 Riser 1C 1 and 2 Processor 1 Full height Three- x16 PCIe quarter...
  • Page 70 Remove the sled. 4. Disconnect the riser card power cable from the power interposer board. NOTE: Observe the routing of the cable as you remove it from the system. Steps 1. Using the Phillips 2 screwdriver, loosen the three captive screws that secure the riser 1C on the 2U sled. 2.
  • Page 71 Figure 32. Installing the expansion card riser 1C 4. Connect power cable of the riser 1C card to the slot on power interposer board. Next steps Install the GPU card. Removing the M.2 SSD from the PCIe Add-in card Prerequisites 1.
  • Page 72 Figure 33. Removing the PCIe card from the riser 1C 3. Replace the expansion card filler bracket. Figure 34. Installing the expansion card filler bracket 4. Slide the blue release latch that secures the M.2 SSD and lift the card to remove it from the PCIe add-in card module. NOTE: The image shows the removal of the M.2 SSD 2280 from the PCIe AIC.
  • Page 73 Figure 35. Removing the M.2 SSD from the PCIe add-in card module Next steps Replace the M.2 SSD on PCIe Add-in card. Installing the M.2 SSD on the PCIe Add-in card Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 74 3. Remove the expansion card filler bracket by sliding it out of the 2U sled. Figure 37. Removing the expansion card filler bracket 4. There are four slots on the PCIe add-in card to install M.2 SSDs. Align the M.2 SSD with the slot on the add-in card. 5.
  • Page 75 Figure 39. Installing the PCIe card on riser 1C Next steps Replace the side cover. GPU card Removing a GPU card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 76 Figure 40. Removing a GPU card from riser 1C Figure 41. Removing the Nvidia A30 GPU card from riser 1C 3. Replace the expansion card filler bracket. Installing and removing system components...
  • Page 77 Figure 42. Installing the expansion card filler bracket Next steps Replace the side cover. Installing a GPU card Prerequisites NOTE: Install an expansion card filler bracket over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
  • Page 78 Figure 43. Installing the PCIe card holder locks on riser 1C 3. Remove the expansion card filler bracket by sliding it out of the 2U sled. Figure 44. Removing the expansion card filler bracket 4. Align the GPU card with the riser 1C slot and push it towards the slot till it locks into place. 5.
  • Page 79 Figure 45. Installing the Nvidia A2 GPU card on riser 1C Installing the Nvidia A30 GPU card Steps 1. If installed, using a Phillips 2 screwdriver, loosen the screws and remove the holder on side of the GPU card. 2. Using a Phillips 1 screwdriver, install the PCIe GPU card holder on the GPU card. 3.
  • Page 80 Figure 47. Removing the expansion card filler bracket 5. Align the GPU card connector with the riser 1C connector. 6. Route and connect the power cable from the side of the GPU card to the PWR_GPU_1 slot on the Power Interposer Board (PIB).
  • Page 81 Figure 49. GPU card power cable routing Next steps Replcae the side cover. System memory System memory guidelines The PowerEdge XR4510c system supports DDR4 registered DIMMs (RDIMMs) and LRDIMMs. System memory holds the instructions that are executed by the processor. Your system contains 4 memory sockets organized into 4 channels to the processor.
  • Page 82 Figure 50. Memory Channels A1-A4 Table 53. Supported memory matrix  DIMM Rank Capacity DIMM rated voltage and DIMMs per Channel Data width type speed (DPC) RDIMM 16 GB / 32 GB / 64 GB DDR4 (1.2V), 3200 MT/s 1 DPC x8, x8, x4 LRDIMM 128 GB...
  • Page 83 The system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural configuration. The following are the recommended guidelines for installing memory modules: ● All DIMMs must be . ● x4 and x8 DRAM based memory modules cannot be mixed. ●...
  • Page 84 Figure 51. Removing a memory module Next steps Installing the memory module. 2. If you are removing the memory module permanently, install a memory module blank. The procedure to install a memory module blank is similar to that of the memory module. Installing a memory module Prerequisites 1.
  • Page 85 Figure 52. Installing a memory module Next steps 1. Follow the procedure listed in After working inside your system. 2. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS >...
  • Page 86 Figure 53. Removing the BOSS-N1 card Next steps Replace the BOSS-N1 card Replace the M.2 SSD module Installing the BOSS-N1 card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 87 Figure 54. Installing the BOSS-N1 card Next steps After working inside your system. Removing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Remove the BOSS-N1 card.
  • Page 88 Installing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Align the M.2 SSD module connector with the connectors on the BOSS-N1 card. 2.
  • Page 89 Figure 57. Removing the M.2 riser Next steps Replace the M.2 Riser. Installing the M.2 riser module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Align the M.2 module with the system board and insert it firmly using the blue touch point until the riser is fully seated in the slot.
  • Page 90 Next steps Follow the procedure listed in After working inside your system. Removing the M.2 SSD module from the M.2 riser module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 91 Figure 60. Installing the M.2 SSD module Next steps Installing the M.2 riser module. 2. Follow the procedure listed in the After working inside your system. Network I/O board Removing the Network I/O board Prerequisites 1. Follow the safety guidelines listed in Safety instructions.
  • Page 92 Figure 61. Removing the Network I/O Board Figure 62. Cable routing for Network I/O Board Next steps Installing the Network I/O Board Install the Network I/O Board Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system.
  • Page 93 Figure 63. Install the Network I/O board 4. Using the Phillips 2 screwdriver, tighten the blue thumbscrew on the Network I/O Board and ensure it is installed correctly. CAUTION: Follow the guiding pin to prevent damage to the Network I/O board. NOTE: The numbers on the image do not depict the exact steps.
  • Page 94 Figure 64. Removing the system battery CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. 2. To install a new system battery: a. Push the battery holder clip away. NOTE: Ensure that the + side of the battery is facing the battery holder clip.
  • Page 95 Figure 65. Installing the system battery Next steps 1. Follow the procedure listed in the After working inside your system. 2. Confirm that the battery is operating properly, by performing the following steps: a. Enter the System Setup, while booting, by pressing F2. b.
  • Page 96 Cooling fans Memory modules M.2 BOSS card M.2 Riser card Network I/O Board h. Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the system. Steps 1.
  • Page 97 Figure 67. Removing the system board Next steps Installing the system board. Installing the system board Prerequisites NOTE: Before replacing the system board, replace the old iDRAC MAC address label in the Information tag with the iDRAC MAC address label of the replacement system board 1.
  • Page 98 Figure 68. Installing the system board 5. Using a Phillips 2 screwdriver, tighten the screws that secure the connector cover to the system board. Figure 69. Installing the connector cover Next steps 1. Replace the following components: Trusted platform module (TPM).
  • Page 99 Upgrading the Trusted Platform Module section. 4. If you are not using Easy Restore, import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide available at https://www.dell.com/idracmanuals 5. Follow the procedure listed in After working inside your system.
  • Page 100 Trusted Platform Module This is a service technician replaceable part only. Upgrading the Trusted Platform Module Removing the TPM Prerequisites NOTE: ● Ensure the operating system is compatible with the TPM version you are installing. ● Ensure that you download and install the latest BIOS firmware on your system. ●...
  • Page 101 Figure 70. Installing the TPM Initializing TPM for users Steps 1. Initialize the TPM. For more information, see Initializing the TPM for users. 2. The TPM Status changes to Enabled, Activated. Initializing the TPM 2.0 for users Steps 1. While booting your system, press F2 to enter System Setup. 2.
  • Page 102 Upgrade Kits The table lists the available After Point Of Sale [APOS] kits. Table 55. Upgrade kits  Kits Related links to service instructions Trusted Platform Module (TPM) Installing the TPM M.2 SSDs Installing the M.2 SSD on the PCIe add-in card Installing the M.2 SSD module on M.2 riser GPU card holder bracket Install the GPU card...
  • Page 103 DIP Switches This topic provides some basic and specific information about DIP switches. DIP switches on the system board help to disable the system and reset the passwords. To set the switches correctly, you must know the location on the system board. Topics: •...
  • Page 104 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 105 Steps 1. Power off the compute sled and remove the compute sled from chassis. 2. Move the DIP switch on the system board from switches 1 and 2 to switches 2 and 3. NOTE: Use a plastic scribe to change the DIP switch settings. NOTE: The existing passwords are not disabled (erased) until the system boots with the DIP switch on switches 2 and 3.
  • Page 106 Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
  • Page 107 System diagnostic controls Table 57. System diagnostic controls  Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system.
  • Page 108 Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...
  • Page 109 Dell. This information is used by Dell Technical Support to troubleshoot the issue. ● Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue. The available benefits vary depending on the Dell Service entitlement purchased for your device. For more information about SupportAssist, go to www.dell.com/supportassist.
  • Page 110 This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell support site: 1. Click the documentation link that is provided in the Location column in the table.
  • Page 111 Table 58. Additional documentation resources for your system (continued) Task Document Location Managing your system For information about systems management www.dell.com/poweredgemanuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, www.dell.com/openmanagemanuals > and troubleshooting OpenManage, see the OpenManage Server Administrator Dell OpenManage Server Administrator User’s...

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