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15.1 Troubleshooting Overview
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
•
Power, Hardware, Connections, and LEDs
•
NSA Login and Access
•
Reset the NSA
•
I Cannot Access The NSA
•
External USB drives
•
Media Server Functions
15.2 Power, Hardware, Connections, and LEDs
The NSA PWR LED does not turn on (no LEDs are on).
• Make sure the NSA is turned on.
• Make sure you are using the power adaptor or cord included with the NSA.
• Make sure the power adaptor or cord is connected to the NSA and plugged in to an
appropriate power source. Make sure the power source is turned on.
• Turn the NSA off and on.
• If the problem continues, contact the vendor.
An HDD LED is off.
The HDD LED is off when the NSA cannot detect a hard drive in the drive bay. Replace or
install a hard drive. See
An HDD LED is orange.
NSA-220 User's Guide
Troubleshooting
Installing or replacing a hard drive
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