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..Chapter 2. Important service Lenovo Memory Self Repair ..information ....19 Strategy for replacing FRUs .
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NFC sponge and NFC module (for selected models) ....ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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Product name Machine type (MT) ThinkPad X1 Carbon Gen 13 21NS and 21NT ThinkPad X1 2-in-1 Gen 10 21NU and 21NV Important: • This manual is intended only for trained service technicians who are familiar with products. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively.
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ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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• If an electrical accident occurs: – Use caution; do not become a victim yourself. – Switch off power. – Send another person to get medical aid. ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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4. Check for cracked or bulging batteries. 5. Remove the cover. 6. Check for any obvious non-ThinkPad / non-Lenovo alterations. Use good judgment as to the safety of any non-ThinkPad / non-Lenovo alterations. 7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
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The safety notices in this section are provided in the following languages: • English • Arabic • Brazilian Portuguese • French • German • Hebrew • Japanese • Korean • Spanish • Traditional Chinese Note: DANGER ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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– “FRU identification” on page 20 Important: • Advise customers to contact the Lenovo Customer Support Center if they need any assistance in obtaining or installing any software fixes, drivers, and UEFI BIOS downloads. Telephone numbers for Lenovo Support are available at: https://pcsupport.lenovo.com/supportphonelist...
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Dynamic Configure To Order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web Site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
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Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.
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Vantage app installed. To download and install a quick test program, go to , and follow the instructions https://www.lenovo.com/diags on the Web site. To run a test using quick test program, do the following: Step 1.
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Step 3. Turn on the computer. If the computer can be turned on, it means that either the battery or the ac power adapter is functional. ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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Checking the built-in battery and operational charging This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized manufacturer. The system does not support unauthorized batteries or batteries designed for other systems.
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• If the voltage is correct, replace the system board. • If the voltage is not correct, replace the coin-cell battery. • If the coin-cell battery discharges quickly after replacement, replace the system board. ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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When the latest maintenance diskette and the system program service diskette become available, they will be posted on: https://support.lenovo.com Reset or restore Windows To reset or restore Windows, refer to the information below: Use Lenovo recovery options Step 1. Go to https://support.lenovo.com/HowToCreateLenovoRecovery Step 2.
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The system management password can be set through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo client-management interface. ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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Lenovo cannot reset your passwords or recover data from the storage drive. You can contact a Lenovo authorized service provider to have the storage drive replaced. A fee will be charged for parts and service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase...
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When the computer enters sleep mode, the screen goes blank and all internal devices are still powered on with lower power consumption. To enter sleep mode, press Fn+4 or open the Start menu. In certain circumstances, the computer goes into sleep mode automatically: ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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• After a period of inactivity specified in power plan settings • When the battery power is low To resume the computer from sleep mode, press the power button. Also, in either of the following events, the computer automatically returns from sleep mode and resumes operation: •...
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More than one external fingerprint reader is attached. authentication. Power off and remove all but the reader that you set up within your main operating system. ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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The battery installed is not supported by this system and Replace the battery. will not charge. Please replace the battery with the correct Lenovo battery for this system. Press the Esc key to continue. This system does not support batteries that are not Replace the battery.
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0282: Memory module error 1. Reinstall or replace the memory module. 2. If step 1 does not work, replace the system board (service provider only). ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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Blinking patterns Error codes Solutions 0283: PCI resource error 1. Remove PCIe devices (the M.2 card, PCIe card, and so on) (service provider only). 2. If step 1 does not work, replace the system board (service provider only). 0284: TCG-compliant functionality-related Replace the system board (service provider error (might be the BIOS code validation only).
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If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced.
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Step 1. Ensure that the computer is connected to ac power. Then, press the power button for about seven seconds to turn off the computer. Step 2. Press Fn, left Ctrl, and the power button at the same time. If the computer displays five solid colors in sequence across the entire screen, it indicates that the LCD functions normally.
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LCD assembly Lenovo Memory Self Repair Lenovo Memory Self Repair (hereafter referred to as repair tool) enables you to repair memory single-bit or single-row failure with internal redundant resources. It is recommended that you use the repair tool in the following situations: •...
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Scroll lock. Fn+P Pause operation. Fn+S Send system request. Fn+N Open system information Window. Fn+G Enable / Disable the tapping gesture to launch TrackPoint Quick Menu. ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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Description Description Item Item NFC (near field communication) mark Haptic Touchpad / Trackpad TrackPoint Three Buttons * for selected models ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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Side view Description Description Item Item ® USB-A connector (USB 5Gbps, Always USB-C power connector On USB) (Thunderbolt™ 4) Nano-SIM-card slot* Power button USB-A connector (USB 5Gbps) Audio connector Security slot HDMI™ connector * for selected models Chapter 6 Locations...
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2. Insert a straightened paper clip into the hole to cut off power supply temporarily. 3. Connect your computer to ac power and then turn on your computer. Note: If your computer is still no response, you can call Lenovo Customer Support Center to get further help.
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Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at https://support.lenovo.com...
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Major FRUs and CRUs ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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NFC module sponge* NFC module* Nano-SIM-card tray* USB bracket Fan cable guide Lenovo Yoga Pen* (for ThinkPad X1 2-in-1 Gen 10 only) Lenovo factory recovery USB key* Miscellaneous parts kits (see “Miscellaneous parts” on page 48) Power cord* ac power adapter*...
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To view each FRU and the exploded illustration of the computer, see “Major FRUs and CRUs” on page 46. Note: Depending on your computer model, some connectors or cables might not be available. ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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System board connectors and cables (for selected models) Table 7. System board connector and cable guide Connector (location) Internal cable required Cable connection Thermal fan connector (internal) Thermal fan cables The thermal fan comes with two cables. Connect the cables to these connectors.
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Trackpad connector Connect this end to the Trackpad. NFC connector Connect this end to the NFC reader. Trackpad, fingerprint reader and NFC connectors (for selected models) ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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Table 9. Trackpad, fingerprint reader, and NFC connectors, and cable guide Connector (location) Cable connection Trackpad, fingerprint reader and NFC connector Connect this end to the system board. Fingerprint reader connector Connect this end to the fingerprint reader. Trackpad connector Connect this end to the Trackpad.
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Connect this end to the Haptic Touchpad. Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to: https://support.lenovo.com/partslookup ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site. Step 3. Restart the computer. ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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Go to and follow the instructions on the screen to https://www.lenovo.com/maintenanceutilities create a Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site. Step 3. Restart the computer. Step 4. When the logo screen is displayed, press Esc. The ThinkPad Config Information Update Utility interface is displayed.
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If the system board is being replaced, try to read the ECA information from the old system board and transfer the information to the new system. If the system board is inoperable, this will not be possible. ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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1. Disable the built-in battery. See “Disabling the built-in battery” on page 57. 2. Remove the nano-SIM-card and nano-SIM-card tray. See “Removing the nano-SIM-card and nano- SIM-card tray” on page 58. ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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If the computer does not start up after you reinstall the base cover assembly, disconnect the ac power adapter and then reconnect it to the computer. For ThinkPad X1 2-in-1 Gen 10 Step 1. Remove the base cover assembly as shown below.
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Item Item IMEI and EID label Factory ID India label korea / EMEA / PRC MKT label India label Asset tag ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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Indonesia label Built-in battery DANGER Use only the Lenovo authorized battery specified for the computer. Any other battery could ignite or explode. Important notice for replacing a battery Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use.
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The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the M.2 solid-state drive, remove or insert the M.2 solid-state drive horizontally. Otherwise the slot might get damaged. ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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When handling the M.2 solid-state drive, observe the following guidelines: • Replace the M.2 solid-state drive only for repair. The M.2 solid-state drive is not designed for frequent changes or replacement. • Before replacing the M.2 solid-state drive, make a backup copy of all the data that you want to keep. •...
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Install the captive bracket and wireless WAN module and its bracket in reverse order. Type two – 5G wireless WAN module Step 1. Remove the captive bracket and wireless WAN module as shown below. ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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Step 2. Install the captive bracket and wireless WAN module in reverse order. Type three – wireless WAN module bracket only Step 1. Remove the wireless WAN module bracket as shown below. Step 2. Install the wireless WAN module bracket in reverse order. Antenna cable routing (for selected models) The cable routing is different for 4G wireless WAN module and 5G wireless WAN module.
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Type one – 4G wireless WAN module with 2 connectors Type two – 4G wireless WAN module with 4 connectors ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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Type three – 5G wireless WAN module Notes: • Keep the tape attached away from the speaker. • Ensure that the orange cable does not touch the speaker. • Ensure that the blue cable does not touch the thermal fan. Chapter 8 Removing or replacing a FRU...
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• “Base cover assembly” on page 58 Tools needed: • Phillips head screwdriver • Pry tool Step 1. Remove the thermal fan assembly as shown below. ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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Step 2. Install the thermal fan assembly in reverse order. When installing: • Do not press the top of the fan cover and the fan hub. • If you are installing back the same thermal fan assembly you have removed (not installing a new one), before you attach the assembly to the computer, 1.
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• “Base cover assembly” on page 58 • “Built-in battery” on page 61 Tool needed: Pry tool Step 1. Remove the speaker assembly as shown below. ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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Step 2. Install the speaker assembly in reverse order. When installing: • Ensure that the connector is attached firmly. • Ensure that the cable is routed properly. Trackpad / Haptic Touchpad, fingerprint reader, P sensor and NFC cable For access, remove these FRUs in order: •...
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• “Base cover assembly” on page 58 • “Built-in battery” on page 61 Tools needed: • Phillips head screwdriver • Pry tool Step 1. Remove the wireless WAN antennas as shown below. ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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Install the wireless WAN antenna cable guide rubber in reverse order. Coin-cell battery DANGER Use only the Lenovo authorized battery specified for the computer. Any other battery could ignite or explode. For access, remove these FRUs in order: • “Base cover assembly” on page 58 •...
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Step 1. Remove the fan cable guide as shown below. Step Screw (quantity) Color Torque M1.6 × L2.6 mm, flat-head, nylon-coated (4) Silver 0.098 Nm (1.0 kgf-cm) ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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Step 2. Install the fan cable guide in reverse order. When installing: Ensure that you install the fan cable guide as shown below. USB bracket For access, remove these FRUs in order: • “Base cover assembly” on page 58 • “Built-in battery” on page 61 Tool needed: Phillips head screwdriver Step 1.
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• Phillips head screwdriver • Pry tool Removal steps Step 1. Notes: • There might exist a waterproof mylar covering the Trackpad, remove the mylar before replacement. ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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• NFC module is for selected models. Disconnect the connectors as shown below. Step 2. Remove the Trackpad insulation mylar. Step 3. Remove the screws that secure the Trackpad assembly. Chapter 8 Removing or replacing a FRU...
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A Trackpad jig might come with the Trackpad which is used for fixing the location of the Trackpad. Attach the Trackpad jig to the Trackpad and bend the four angles as shown by arrows below. ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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Step 2. Install the Trackpad with jig and install the screws to fix the Trackpad. Step 3. Remove the Jig. Notes: • A mylar might cover the Trackpad. Ensure that you attach the mylar to the Trackpad after replacement. • Ensure that the connector is attached firmly. Haptic Touchpad (for selected models) For access, remove these FRUs in order: •...
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• NFC module is for selected models. Disconnect the connectors as shown below. Step 2. Remove the Haptic Touchpad insulation mylar. Step 3. Remove the screws that secure the Haptic Touchpad assembly. ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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Step Screw (quantity) Color Torque M2 × L2 mm, flat-head, nylon-coated (10) Silver 0.181 Nm (1.85 kgf-cm) Step 4. Remove the Haptic Touchpad assembly. Installation steps Step 1. Note: A Haptic Touchpad jig might come with the Haptic Touchpad which is used for fixing the location of the Haptic Touchpad.
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Note: Ensure that the tails are lying into the keyboard and keyboard bezel assembly after installing. Step 4. Press the side points when fastening the screw and tighten the screws as shown. ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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• After replacing the system board, use the Maintenance Utility to bind the model type, serial number, and Brand ID of the computer with the new system board. Refer to https://support.lenovo.com/us/en/solutions/ HT506954 for instructions on how to do that. As an alternative, you also can use the Golden Key U1 tool for that purpose.
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Follow the instructions to replace the system board. Tools needed: • Phillips head screwdriver • Pry tool Step 1. Remove the system board as shown below. ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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Follow the instructions to replace the LCD unit. For access, remove this FRU: “Base cover assembly” on page 58 Tools needed: • Phillips head screwdriver • Pry tool ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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For ThinkPad X1 Carbon Gen 13 For access, remove this FRU: “Base cover assembly” on page 58 Step 1. Remove the LCD unit as shown below. Step Screw (quantity) Color Torque M 2.5 × 4.0 mm, flat-head, nylon-coated (4) Silver 0.294 Nm (3.0 kgf-cm) Step 2.
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Screw (quantity) Color Torque M 2.5 × 4.0 mm, flat-head, nylon-coated (6) Silver 0.294 Nm (3.0 kgf-cm) Step 2. Install the LCD unit in reverse order. ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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Keyboard assembly For access, remove these FRUs in order: • “Removing the nano-SIM-card and nano-SIM-card tray” on page 58 • “Base cover assembly” on page 58 • “Built-in battery” on page 61 • “M.2 solid-state drive and M.2 solid-state drive bracket” on page 62 •...
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ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
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USB Implementers Forum. Wi-Fi and Miracast are registered trademarks of Wi-Fi Alliance. All other trademarks are the property of their respective owners. ThinkPad X1 Carbon Gen 13 and ThinkPad X1 2-in-1 Gen 10 Hardware Maintenance Manual...
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