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Summary of Contents for Black Box KVSC-16
- Page 1 USER MANUAL KVSC-16 TOUCHSCREEN CONTROLLER, 24/7 TECHNICAL SUPPORT AT 877.877.2269 OR VISIT BLACKBOX.COM...
- Page 2 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TABLE OF CONTENTS TECHNICAL SUPPORT 1.877.877.2269 1. SPECIFICATIONS ....................................3 2. OVERVIEW ......................................4 2.1 INTRODUCTION ......................................4 2.2 NO MORE CONFUSION ....................................4 2.3 KEYBOARD AND MOUSE ACCESS BUILT-IN ............................4 3. INSTALLATION GUIDE ..................................5 4.
- Page 3 CHAPTER 1: SPECIFICATIONS TECHNICAL SUPPORT 1.877.877.2269 1. SPECIFICATIONS TOUCHSCREEN CONTROLLER, KVM (KVSC-16) SPECIFICATIONS CONNECTORS (1) USB Type B (female) for connecting NIAP4 Switch / Compatible active USB Extender INPUT INTERFACE (1) RJ-11 for Serial configuration / external switching (1) USB Type B Mini for Serial configuration if the Virtual COM port is enabled at bootup...
- Page 4 2.3 KEYBOARD AND MOUSE ACCESS BUILT-IN The KVSC-16 offers a game-changing feature in providing ports for a keyboard and mouse directly on the remote in order to be able to control the connected computers on the switch from up to 100 feet (30 meters) away. All of the secure keyboard and mouse emulation when connected directly to the switch is still available when connecting these peripherals to the KVSC-16.
- Page 5 Ensure that power is turned off or disconnected from the unit and the computers. Use the desired length of USB cable (Type A to Type B) to connect the USB Type B port on the KVSC-16 to the USB Type A port labeled “KM”...
- Page 6 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: SETTING CONFIGURATION TECHNICAL SUPPORT 1.877.877.2269 4.1 CHANGING COMPUTER COLORS To change the color of a computer on the Touchscreen Remote: Select the computer’s name on the Touchscreen Remote. ƒ Click the settings icon as shown in Figure 2.
- Page 7 / dual-use USB Port. To use this port for configuration, follow these steps below. Physically connecting to the VCOM Port Connect a USB Type A to B cable between the KVSC-16 and a Laptop / Computer that has a serial program (such as Putty, TeraTerm, etc.).
- Page 8 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: SETTING CONFIGURATION TECHNICAL SUPPORT 1.877.877.2269 Configuring the VCOM Port On the Laptop / Computer that is running the serial program, navigate to the Start Menu and type “device manager”, then when found, select it.
- Page 9 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: SETTING CONFIGURATION TECHNICAL SUPPORT 1.877.877.2269 In Device Manager, expand the “Ports (COM & LPT)”, and right click on the entry that says “USB Serial Device (COM#)” where # is a number between 1-25 usually randomly assigned, then click properties.
- Page 10 Using the RJ-11 Serial Port The KVSC-16 is equipped with an RJ-11 interface which can handle serial communication. This port can be used for configuration, and for external switching where a user wants to send a command from a serial controller to switch ports on the KVM. Using this RJ-11 serial port during operation will not affect the user’s keyboard and mouse input like the VCOM method.
- Page 11 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: SETTING CONFIGURATION TECHNICAL SUPPORT 1.877.877.2269 Serial Port Usage (Configuration) The Serial port allows the end user or administrator to configure the panel, and support external serial switching on the KVM (for RJ-11 only).
- Page 12 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: SETTING CONFIGURATION TECHNICAL SUPPORT 1.877.877.2269 When prompted to enter the administrator password, type “12345” without the “”. MENU ITEM DESCRIPTION SHOW MENU Go back to the main serial menu Prints out the current computer names.
- Page 13 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: SETTING CONFIGURATION TECHNICAL SUPPORT 1.877.877.2269 MENU ITEM DESCRIPTION Edit the computer names with a custom / personalized name. This option allows all 16 computers to be edited, so only edit the computer names that apply to your switch port count.
- Page 14 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: SETTING CONFIGURATION TECHNICAL SUPPORT 1.877.877.2269 MENU ITEM DESCRIPTION Enable or Disable CAC switching. If the KVM switch doesn’t support CAC, you can disable this feature. If the KVM switch does support CAC, this can optionally be changed.
- Page 15 If the terminal refuses to get back to the main menu for whatever reason, the best way to resolve this is by powering down the KVSC-16 and starting from the beginning in order to clear any previous errors. 1.877.877.2269...
- Page 16 1.877.877.2269 Serial Port Usage (Switching via the RJ-11) The RJ-11 serial port on the KVSC-16 can be used to accept switching commands from external serial controllers / systems. The available command syntax can be found below. Note: <CR> is a carriage return which can also be triggered by using the Enter key in most terminals.
- Page 17 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: SETTING CONFIGURATION TECHNICAL SUPPORT 1.877.877.2269 4.3 SWITCHING CHANNELS Switch channels by pressing the name of the computer on the touchscreen. As shown in Figure 7, there are four computers ƒ...
- Page 18 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX A: REGULATORY INFORMATION TECHNICAL SUPPORT 1.877.877.2269 A.1 FCC CLASS A STATEMENT This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication.
- Page 19 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX A: REGULATORY INFORMATION TECHNICAL SUPPORT 1.877.877.2269 A.2 NOM STATEMENT Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.
- Page 20 B.1 DISCLAIMER Black Box Corporation shall not be like liable for damages of any kind, including, but not limited to, punitive, consequential or cost of cover damages, resulting from any errors in the product information or specifications set forth in this document and Black Box Corporation may revise this document at any time without notice.
- Page 21 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 COPYRIGHT 2024. BLACK BOX CORPORATION. ALL RIGHTS RESERVED. ® KVSC-16_USER_REV1.PDF EN_KVM_Manual_KVSC-16_Rev1_2408...
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