Dell Inspiron 13-7348 Service Manual

Hide thumbs

page of 94

/ 94
Bookmarks

Quick Links

Download this manual

Inspiron 13

7000 Series

Service Manual

Computer Model: Inspiron 13–7348

Regulatory Model: P57G

Regulatory Type: P57G001

Need help?

Do you have a question about the Inspiron 13-7348 and is the answer not in the manual?

Questions and answers

Summary of Contents for Dell Inspiron 13-7348

Page 1 Inspiron 13 7000 Series Service Manual Computer Model: Inspiron 13–7348 Regulatory Model: P57G Regulatory Type: P57G001...
Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks ™...
Page 3 Contents Before Working Inside Your Computer.........10 .................... 10 Before You Begin ................... 10 Safety Instructions ..................11 Recommended Tools After Working Inside Your Computer........13 Removing the Base Cover............14 ......................14 Procedure Replacing the Base Cover............15 ......................15 Procedure Removing the Battery............... 16 .....................
Page 4 Removing the Hard Drive............23 .....................23 Prerequisites ......................23 Procedure Replacing the Hard Drive............25 ......................25 Procedure ....................25 Post-requisites Removing the Coin-Cell Battery..........26 .....................26 Prerequisites ......................26 Procedure Replacing the Coin-Cell Battery..........28 ......................28 Procedure ....................28 Post-requisites Removing the Wireless Card........... 29 .....................29 Prerequisites ......................
Page 5 Removing the Power and Volume-Buttons Board....35 .....................35 Prerequisites ......................35 Procedure Replacing the Power and Volume-Buttons Board....37 ......................37 Procedure ....................37 Post-requisites Removing the Speakers............38 .....................38 Prerequisites ......................38 Procedure Replacing the Speakers............40 ......................40 Procedure ....................40 Post-requisites Removing the Touchpad............41 .....................
Page 6 Removing the Heat Sink............48 ....................48 Prerequisites ......................48 Procedure Replacing the Heat Sink............50 ......................50 Procedure ....................50 Post-requisites Removing the I/O Board............51 ..................... 51 Prerequisites ......................51 Procedure Replacing the I/O Board............53 ......................53 Procedure ....................53 Post-requisites Removing the Power-Adapter Port........
Page 7 Removing the Display Assembly..........63 .....................63 Prerequisites ......................63 Procedure Replacing the Display Assembly..........66 ......................66 Procedure ....................66 Post-requisites Removing the Stylus-Holder Assembly.........67 .....................67 Prerequisites ......................68 Procedure Replacing the Stylus-Holder Assembly......... 70 ......................70 Procedure ....................70 Post-requisites Removing the Palmrest and Keyboard........71 .....................
Page 8 Removing the Display Back-Cover and Antenna Assembly..................77 ..................... 77 Prerequisites ......................77 Procedure Replacing the Display Back-Cover and Antenna Assembly..................79 ......................79 Procedure ....................79 Post-requisites Removing the Display Hinges..........80 ....................80 Prerequisites ......................80 Procedure Replacing the Display Hinges..........82 ......................
Page 9 Removing the Display Cable........... 89 ....................89 Prerequisites ......................89 Procedure Replacing the Display Cable............ 91 ......................91 Procedure ....................91 Post-requisites Flashing the BIOS..............92 Getting Help and Contacting Dell..........93 ..................93 Self-Help Resources ....................93 Contacting Dell...
Page 10 Before Working Inside Your Computer CAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contacts. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before You Begin Save and close all open files and exit all open applications.
Page 11 CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at dell.com/regulatory_compliance.
Page 12 • Philips screwdriver • Plastic scribe...
Page 13 After Working Inside Your Computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and make sure that no stray screws remain inside your computer. Connect any external devices, peripherals, and cables you removed before working on your computer.
Page 14 After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Close the display and turn the computer over. Remove the screws that secure the base cover to the computer.
Page 15 After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the tabs on the base cover into the slots on the computer base and snap the base cover into place.
Page 16 Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Procedure Remove the screws that secure the battery to the palmrest and keyboard assembly.
Page 17 Turn the computer over. Press and hold the power button for 5 seconds, to ground the system board.
Page 18 After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw holes on the battery with the screw holes on the palmrest and keyboard assembly and place the battery on the palmrest and keyboard assembly.
Page 19 Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
Page 20 Remove the memory module from the memory-module slot. memory module securing clips (2) memory-module slot...
Page 21 Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory- module slot.
Page 22 Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. memory module securing clips (2) memory-module slot notch Post-requisites...
Page 23 After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.
Page 24 Lift the hard-drive assembly along with its cable off the palmrest and keyboard assembly. screws (2) hard-drive assembly hard-drive cable pull tab Disconnect the interposer from the hard drive. Remove the screws that secure the hard-drive bracket to the hard drive. Lift the hard-drive bracket from the hard drive.
Page 25 Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure Align the screw holes on the hard drive with the screw holes on the hard- drive bracket.
Page 26 After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS settings to default. It is recommended that you note the BIOS settings before removing the coin-cell battery.
Page 27 plastic scribe coin-cell battery battery socket...
Page 28 After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure With the positive-side facing up, snap the coin-cell battery into the battery socket on the system board.
Page 29 Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
Page 30 Slide the wireless card from the wireless-card slot on the system board. antenna cables (2) wireless card wireless-card slot screw...
Page 31 Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.
Page 32 Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
Page 33 Lift the keyboard daughter-board off the palmrest and keyboard assembly. keyboard cable keyboard-backlit cable keyboard cable keyboard-backlit cable keyboard daughter-board...
Page 34 Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the keyboard daughter board on the palmrest and keyboard assembly.
Page 35 Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
Page 36 Lift the power and volume-buttons board along with its cable, off the palmrest and keyboard assembly. adhesive tape power and volume- buttons board cable power and volume-buttons adhesive tape board...
Page 37 Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the power and volume-buttons board into the slot on the palmrest and keyboard assembly.
Page 38 Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
Page 39 Release the speakers from the alignment posts and lift the speakers along with its cable off the palmrest and keyboard assembly. speaker cable speakers (2) routing guides...
Page 40 After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Using the alignment posts on the palmrest and keyboard assembly, place the speakers on the palmrest and keyboard assembly.
Page 41 Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
Page 42 Lift the connector latch and disconnect the touchpad cable from the touchpad. Remove the screws that secure the touchpad bracket to the palmrest and keyboard assembly. Lift the touchpad bracket off the palmrest and keyboard assembly. touchpad cable touchpad bracket screws (4) Peel off the adhesive tape that secures the touchpad to the palmrest and keyboard assembly.
Page 43 Lift the touchpad away from the computer. adhesive tape touchpad...
Page 44 Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the tabs on the touchpad into the slots on the palmrest and keyboard assembly.
Page 45 Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
Page 46 Remove the screws that secure the fan to the palmrest and keyboard assembly. Lift the fan off the palmrest and keyboard assembly. screws (2) fan cable...
Page 47 After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw holes on the fan with the screw holes on the palmrest and keyboard assembly.
Page 48 After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
Page 49 Lift the heat sink off the system board. heat sink captive screws (3)
Page 50 After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can cause damage to the system board and processor. NOTE: The original thermal grease can be reused if the original system board and heat sink are reinstalled together.
Page 51 Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
Page 52 Lift the I/O board off the palmrest and keyboard assembly. screw I/O-board power and volume-buttons I/O-board cable board cable pull tab...
Page 53 Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Using the alignment posts, place the I/O board on the palmrest and keyboard assembly.
Page 54 Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
Page 55 Lift the power-adapter port with its cable, off the palmrest and keyboard assembly. screw power-adapter port power-adapter port cable...
Page 56 Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the power-adapter port into the slot on the palmrest and keyboard assembly.
Page 57 After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
Page 58 Peel off the adhesive tape on the Windows-button board connector and disconnect the Windows-button board cable from the connector. screws (2) display-cable bracket display cable windows-button board cable adhesive tape Using the pull tab disconnect the keyboard cable and the hard-drive cable from the system board.
Page 59 Disconnect the speaker cable and the power-adapter port cable from the system board. power-adapter port cable keyboard cable hard-drive cable touchpad cable keyboard-backlit cable speaker cable...
Page 60 Remove the screw that secures the system board to the palmrest and keyboard assembly and lift it off the palmrest and keyboard assembly. screw system board...
Page 61 After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
Page 62 Entering the Service Tag in the BIOS Turn on the computer. Press F2 when the DELL logo is displayed to enter the BIOS setup program. Navigate to the Main tab and enter the Service Tag in the Service Tag...
Page 63 Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
Page 64 Peel off the adhesive tape on the Windows-button board connector and disconnect it form the system board. wireless card antenna cables (2) screws (2) display-cable bracket display cable windows-button board cable adhesive tape Turn the computer over and open the display as far as possible. CAUTION: Place the computer on a soft and clean surface to avoid scratching the display.
Page 65 10 Lift the display assembly off the palmrest and keyboard assembly. display assembly screws (3) adhesive tape display hinges (2)
Page 66 Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure CAUTION: Place the computer on a soft and clean surface to avoid scratching the display.
Page 67 Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
Page 68 Procedure Push to release the stylus from the stylus holder. stylus stylus holder stylus lock Remove the screw and lift the stylus lock from the palmrest and keyboard assembly.
Page 69 Lift the stylus holder off the palmrest and keyboard assembly. screw stylus lock stylus holder...
Page 70 Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the stylus holder and stylus lock on the palmrest and keyboard assembly.
Page 71 Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
Page 72 palmrest and keyboard assembly...
Page 73 Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the palmrest and keyboard assembly on a flat surface with the keyboard facing down.
Page 74 Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
Page 75 Using a plastic scribe, pry the display-panel assembly off the display back-cover and antenna assembly. plastic scribe display panel assembly Remove the camera. Remove the Windows-button board. After performing the above steps, we are left with the display panel. display panel...
Page 76 Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the display panel on a flat surface. Replace the Windows-button board.
Page 77 Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
Page 78 display back-cover and antenna assembly...
Page 79 Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the display back-cover and antenna assembly on a flat surface. Post-requisites...
Page 80 Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
Page 81 Lift the display hinges off the display back-cover and antenna assembly. screws (8) display back-cover and antenna assembly hinge covers (2) antenna cables (2) display hinges (2)
Page 82 After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw holes on the display hinges with the screw holes on the display back-cover and antenna assembly.
Page 83 Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
Page 84 Turn the camera over and disconnect the camera cable from the camera module. plastic scribe camera camera cable...
Page 85 After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Connect the camera cable to the camera module. Using the alignment post place the camera module on the display bezel and snap it into place.
Page 86 Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
Page 87 Lift the Windows-button board off the display bezel. windows-button board screw windows-button board adhesive tape cable...
Page 88 After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide in the Windows-button board cable and the touch screen-board cable into the connectors on the Windows-button board and press down the latches to secure the cables.
Page 89 Before Working Inside Your Computer. After working inside your computer, follow the instructions in After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
Page 90 Lift the display cable off the display bezel. connector latch for display adhesive tape cable display cable windows-button board cable display panel...
Page 91 After Working Inside Your Computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Route the display cable through the routing guides on the display bezel. Slide the display cable into the connector on the touch board and press down the latch to secure the cable.
Page 92 You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on the computer. Go to dell.com/support. If you have your computer's Service Tag, type your computer's Service Tag and click Submit.
Page 93 Getting Help and Contacting Dell Self-Help Resources You can get information and help on Dell products and services using these online self-help resources: Self-Help Information Self-Help Options Windows 8.1 — Open the Search Accessing Windows Help charm, type Help and Support in the search box and press Enter.
Page 94 NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

This manual is also suitable for:

Inspiron 13 7000 series