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Star Trac StairMaster OpenHub Owner's Manual
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Star Trac StairMaster OpenHub Owner's Manual

Star Trac StairMaster OpenHub Owner's Manual

15” & 20” embedded consoles
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CORE HEALTH & FITNESS
15" & 20" OpenHub Embedded Consoles
OWNER'S
MANUAL
CONTACT SUPPORT NOW

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Summary of Contents for Star Trac StairMaster OpenHub

  • Page 1 CORE HEALTH & FITNESS 15” & 20” OpenHub Embedded Consoles OWNER'S MANUAL CONTACT SUPPORT NOW...
  • Page 2 TABLE OF CONTENTS IMPORTANT SAFETY INSTRUCTIONS ........................3 PRODUCT SPECIFICATIONS ........................5 INSTALLATION ........................6 TREADMILL FRAME ..............6 BIKE/CT/VS FRAME ..............11 G/FC FRAME ..............14 TUNER CARD INSTALLATION ..............19 INITIAL SETUP ..............24 OPERATION - OPENHUB TOUCHSCREEN CONSOLES ........................25 SCREEN VIEWS ..............
  • Page 3 IMPORTANT SAFETY INSTRUCTIONS WARNING! Before using this product, it is essential to read the ENTIRE Owner’s Manual and ALL installation instructions. The Owner’s Manual describes equipment assembly and instructs members on how to use correctly and safely. Read all warnings posted on the machine. Health related injuries may result from incorrect or excessive use of exercise equipment.
  • Page 4 The safety and integrity of this machine can only be maintained when the equipment is regularly examined for damage and wear and repaired. It is the sole responsibility of the owner of this equipment to ensure that regular maintenance is performed. Worn or damaged parts must be replaced immediately or the equipment removed from service until the repair is made.
  • Page 5 PRODUCT SPECIFICATIONS OpenHub Embedded Console Fig. 1 700-0530-21 Shown on 8G SKU: 700-0530-XX Desc: KIT, 20in, ANDROID-EMBED, NO TUNER, TREAD Overall Weight Width Length Height 22.3 lbs (10.1 kg) 20.7 in (53 cm) 28.9 in (73 cm) 9.8 in (25 cm) SKU: 700-0533-XX Desc: KIT, 15in ANDROID-EMBED, NO TUNER, BCS...
  • Page 6 INSTALLATION TREADMILL FRAME 1. Use a #2 Phillips screwdriver to secure the console back shroud to the mast using eight (8) of the pan head screws (110-3402) and M4 washers (120-3307). 110-3402 120-3307 Wires E and F are pre-wired to the back console shroud.
  • Page 7 3. Match and connect all cabling from Fig. 4 on the console shown on Fig. 5. Please note cables needed will vary by unit. Note: If installing on an: 8-TR prior to serials TR9191L17130100 & TR9192L18020100 8-TRx It may have a consolidated cable instead of a pigtail cable which connects to the consolidated cable. Complete details and directions for replacement on those frames can be found online at: http://support.corehandf.com/620-8501 240-6901...
  • Page 8 4. If installing a tuner card, refer to install instructions in one of the following locations: • Document 620-9065 on the support site • In the tuner card packaging • TUNER CARD INSTALLATION on page 19 110-3402 Tuner card must be installed prior to the next step.
  • Page 9 8-TR Only 1. Use a #2 phillips screwdriver to remove the screw securing the audio PCB to the hotbar audio mount. NOTE: Keep this screw as it is reused in Step 5. Fig. 9 2. Disconnect the cables attached to the HDMI panel.
  • Page 10 5. Secure the audio PCB into the HDMI panel using the screw removed in Step 1. 6. Reinstall the HDMI panel using the screws removed in Step 3. 7. Reconnect the cables to the HDMI panel. Fig. 12 8. Connect the audio PCB to the console using the male-to-male 3.5mm audio cable.
  • Page 11 BIKE/CT/VS FRAME 1. Use a #2 Phillips screwdriver to secure the console back shroud to the mast using eight (8) of the pan head screws (110-3402) and M4 washers (120-3307). Unplug them to install and note the correct connection point. Plug them back in when back of console is secure.
  • Page 12 240-6901 Fig. 17 15” Example Console Page 12...
  • Page 13 3. If installing a tuner card, refer to install instructions in one of the following locations: • Document 620-9065 on the support site • In the tuner card packaging • TUNER CARD INSTALLATION on page 19 Tuner card must be installed prior to the next step.
  • Page 14 G/FC FRAME 1. Use a #2 Phillips screwdriver to secure the console back shroud to the mast using eight (8) of the pan head screws (110-3402) and M4 washers (120-3307). Wires E and F are pre-wired to the back console shroud.
  • Page 15 240-6901 Fig. 22 15” Example Console 3. Install Audio Inserts (8-G Only) Use a #2 phillips screwdriver to remove the screw securing the headphone PCB to the USB-HDMI panel, then remove the head- phone PCB. (See Fig. 23) Fig. 23 Page 15...
  • Page 16 Install the headphone PCB into the hot- bar insert using the screw removed in the previous step. NOTE: Ensure that the headphone PCB is installed into the hotbar insert that match- es the correct generation of hotbar present on the unit For 8-G (9-5250), follow the directions on page 17 For 8-G (9-5270), follow the directions on...
  • Page 17 8-G (9-5250) Only 1. Use a #2 phillips screwdriver to remove the PCB from then Gen 2 audio insert then install it into the Gen 1 audio insert. Fig. 27 2. Use a #2 phillips screwdriver to remove the screw securing the hotbar cap into the hotbar, then remove the cap.
  • Page 18 8-G (9-5270) Only 1. Use a #2 phillips screwdriver to remove the screw securing the hotbar cap into the hotbar, then remove the cap. Fig. 30 2. Install the Gen 2 audio insert, then secure with the screw removed above. Fig.
  • Page 19 TUNER CARD INSTALLATION Tuner Card Installation Instructions WARNING! For your safety, read all warnings and instruction listed in manual 620-8497. Ensure the unit is unplugged before beginning tuner card installation. Notice: This TUNER CARD should only be used in display 701-0472-XX “ASSY, 20in, EMBED DISP, ANDROID, TREAD”...
  • Page 20 2. Use a #2 phillips screwdriver to remove the four (4) screws securing the tuner card panel to the metal console housing. Fig. 2 3. Use the four (4) screws included with the tuner kit to secure the tuner card to the inside of the tuner card panel.
  • Page 21 4. Connect the 90-degree female end of the coxial cable to the tuner card. 5. Connect one end of the HDMI cable to the tuner card. Fig. 4 6. Remove any tape from the ends of the communications cables. 7. Connect the communications cables located under the tuner card panel from the console to the tuner card - see Fig.
  • Page 22 8. Use the screws removed in Step 2 to secure the tuner card panel, with the tuner card, to the metal console housing. Fig. 6 9. Connect the HDMI cable from the tuner card to the fi rst HDMI port on the left side of the console electronics.
  • Page 23 10. Connect the coaxial cable from the FROM tuner card to the coxial cable from FROM the base unit. TUNER BASE Fig. 8 11. Loop the HDMI cable through the ferrite bead 12. Zip tie the ferrite bead to the metal console housing.
  • Page 24 INITIAL SETUP After powering the unit for the first time, the computer will boot up and the Select Device screen will appear in the display. If for any reason the screen does not appear, on the top of the touchscreen, tap the upper left corner, then upper right, then upper left again.
  • Page 25 OPERATION - OPENHUB TOUCHSCREEN CONSOLES Fig. 35 Treadmill Hotbar CONSOLE & HOTBAR (WHERE APPLICABLE) FUNCTIONS Enables manual operation using a default weight, SPEED and a default time limit. QUICK START Key NOTE: Default time and weight are adjustable through Maintenance Mode. Press the STOP button to enter pause mode.
  • Page 26 Incline Adjustment Allows user to increase/decrease incline (Treadmill/Treadclimber Only) Level Adjustment Allows user to increase/decrease program level (8G and 10G Only) RunTV ST20 H.I.I.T. Main Menu Workout controls, varies by unit. See the Menu Map for complete details. Build A Workout Existing Workouts...
  • Page 27 SCREEN VIEWS Fig. 37 Screen Elements During most workouts, users can select from multiple screen view options by tapping the icons at the bottom of screen. Screens vary by unit. • Simple Key workout stats in a large and easily readable format •...
  • Page 28 • Fig. 38 Display Measurement Dropdown (Treadmill) Display Measurements Measurements are displayed at top of screen during workout, tapping any of the measurement boxes allows user to select alternative measures to display and may include the following measurements: Active/Total calories burned Calories Note: When connected to Apple Watch only Time...
  • Page 29 & muscular power.   The Star Trac TWENTY curriculum was created specifically to allow exercisers of all fitness levels to reap the benefits of interval training, in a time efficient manner, with a varied approach to keep it fun and engaging!  ...
  • Page 30 PROGRAM UPLOAD Prior to starting a workout, a BlueTooth connected device can be used to upload a program to display on the console from a compatible app. The upload may contain user info such as age and weight. 1. In an App interface, select the option to Upload Program to Display and then select the program from the app to...
  • Page 31 MAINTENANCE MODE Maintenance Mode allows access to service and diagnostic information, as well as provides the ability to adjust certain program default parameters. To enter Maintenance Mode: On the top of the touchscreen, tap the upper left corner, then upper right, then upper left again. Password Screen will display.
  • Page 32 Fig. 45 Maintenance Mode TM (default values shown) MAINTENANCE MODE While in Maintenance Mode, the following information can be accessed and/or modified: • SW versions - The latest software version loaded in the system. • Serial Number - The last five digits of the display serial number. •...
  • Page 33 Fig. 46 Manager Mode (default values shown) MANAGER MODE While in Manager Mode, the following information can be access and/or modified: • SW versions - The latest software version loaded in the system. • Serial Number - The last five digits of the display serial number. •...
  • Page 34 Fig. 48 Network Detail (Wifi Connected) NETWORK MODE Internet connection information and network settings are shown and changed in this screen. An internet speed of 4mbps for up to 4 machines, then an extra mbps for every additional 4 machines is recommended. Connecting to WIFI Tap Use Wi-Fi if not active.
  • Page 35 Fig. 50 Usage Statistics USAGE STATISTICS Displays the total number of times a program has been used (programs will differ by equipment type. Fig. 51 Last Error List LAST ERROR LIST MODE The top row displays the last 5 recorded errors with corresponding data below. Page 35...
  • Page 36 Fig. 52 Calibration & Setup Main Screen CALIBRATION & SETUP The Calibration and Setup screen allows you to calibrate your equipment, update software, customize the user interface and setup the TV. Note: the Calibration and Setup screen is different for each product type.  Speed Calibration Procedure Select Speed Calibration on the Calibration and Setup...
  • Page 37 Incline Calibration Procedure Select Incline Calibration on the Calibration and Setup screen. Press START to begin the calibration. After the Speed Calibration is completed, press EXIT; The Calibration And Setup screen appears. Press to exit and go back to the Home Screen. The Incline Calibration has been completed.
  • Page 38 App Selection Select App Selection on the Calibration and Setup screen. Press an app icon to select or deselect an app. If app is deselected, it will not be available to the user. Once changes are made, press to save and exit or press to cancel and exit.
  • Page 39 Select the signal type from the Scan Mode option (Both, Analog or Digital). Select the region. Select Cable Standard (depends on the country of installation). Press Start to begin the scan. After the channel scan is completed, press Exit. The Calibration and Setup screen appears.
  • Page 40 Fig. 61 Set Top Box Main Screen Set Top Box Select entertainment input. Selecting STB will open up the STB screen. Preset STB’s are selected from the dropdown and by default include the following options (may change without notice): • AMINO •...
  • Page 41 ERROR CODES Error Codes for Treadmill, Bike, Crosstrainer, and Versastrider machine configurations Error Code Name Meaning/Definition Model Mismatch Invalid equipment configuration is currently selected. LCB Comms Lost Communications with the Lower Control board has been lost Stuck key The key switch circuit has been closed for an excessive period of time. Over Speed Speed has exceeded the maximum specified speed of the machine by 3.0 miles per hour.
  • Page 42 LOGGED DATA When an error occurs, additional system data that represents the state of the system at the instance the error occurs is recorded as an entry into a list of error log entries visible from the maintenance mode. The total number of error log entries is 10.
  • Page 43 REPLACEMENT PARTS Replacement parts for this unit are available through SUPPORT & SERVICE. Parts listed are shown on the following pages and interactive drawings available on Core Connect. Listed parts may change, please check Core Connect for latest versions and other SKU’s covered by this manual: OPENHUB CONSOLES 700-0533-XX Rear Cover ..............43...
  • Page 44 700-0533-XX REAR COVER 701-0257 701-0256 110-3402 050-5609 020-7940-XX 020-7932 110-4196 020-7943 020-7944-XX 240-6918 050-5607 050-5605 050-5610 Fig. 62 Page 44...
  • Page 45 700-0533-XX MAG RACK 110-3229 110-3148 020-7440-XX 701-0402-XX 020-7442-XX 050-2378 110-3629 Fig. 63 Page 45...
  • Page 46 700-0533-XX INTERNAL WIRING 715-3864 701-0277 701-0072 701-0256 701-0257 701-0178 701-0491 701-0493 701-0371 701-0195 701-0479 701-0017 718-5587 718-5609 Fig. 64 Page 46...
  • Page 47 700-0533-XX FAN 110-4084 020-7885 731-0225 715-4275 Fig. 65 Page 47...
  • Page 48 700-0530-XX REAR COVER 701-0246 701-0245 020-7932 020-7933 050-5624 110-3629 110-3402 020-7931-XX 110-4196 020-7882-XX 050-5592 240-6918 050-2352 050-5603 Fig. 66 Page 48...
  • Page 49 700-0530-XX MAG RACK 110-3229 020-7440-XX 701-0401-XX 050-2352 110-3629 Fig. 67 Page 49...
  • Page 50 700-0530-XX INTERNAL WIRING 701-0229 701-0072 701-0195 701-0245 701-0178 701-0493 701-0246 718-5196 701-0371 715-3864 701-0479 701-0372 701-0017 718-5587 701-0267 701-0491 Fig. 68 Page 50...
  • Page 51 700-0530-XX FANS 020-7885 110-4084 715-4275 731-0225 Fig. 69 Page 51...
  • Page 52 SUPPORT & SERVICE CORE CONNECT Core Connect is your portal to all things service! Whether you need to order parts or register your warranty, Core Connect is the most effective way to get what you need fast and keep your facility operating smoothly. OFFERS 24-HOUR SELF SERVICE ACCESS TO: •...
  • Page 53 PART NUMBER 637-8947, REV E All rights reserved. Star Trac, the Star Trac logo and StairMaster are registered trademarks of Core Health & Fitness, LLC. Schwinn and Nautilus are registered trademarks of Nautilus Inc. used under license to Core Health & Fitness LLC. Throwdown is a registered trademark of Throwdown Industries, LLC.