Advertisement
The data label contains information of the appliance model and serial number. This is located on the frame of the front cover. See Fig. 1
Ensure that the service engineer completes the Service Record in the Benchmark Checklist after each service.
The Service Record can be found at the rear of the appliance's Installation and Maintenance Instructions. It will be required in the event of any guarantee work and may be required by the local Building Control Inspector.
Your new appliance represents a long term investment in a reliable, high quality product.
Wipe the appliance casing with a soft clean cloth. Please do not use chemical cleaning products which may damage the paint finish.
In order to realise the appliance's maximum working life, and to ensure the appliance continues to operate at peak efficiency and performance, it is essential that servicing and maintenance checks are performed at least once a year by a competent engineer in accordance with the current Gas Safe Regulations.
If you would like to know more about servicing options from Worcester, Bosch Group, please visit worcester-bosch.co.uk.
Please tick the appropriate box on your warranty registration card for further details of the Worcester, Bosch Group Service Contract.
When your appliance requires servicing please contact a Worcester, Bosch Group contact centre (see rear cover, appointments).
In addition to the service contract we are pleased to offer a one-off annual service or breakdown call out for your appliance.
Maintenance tips
The Benchmark initiative is a code of practice to encourage the correct installation, commissioning and servicing of domestic central heating appliances and system equipment.
A "checklist" is dispatched with every appliance and can be found towards the back of the Installation, Commissioning and Servicing Instructions. This is a vital document that needs to be completed by the installer at the time of installation. It confirms that the appliance has been installed and commissioned according to the manufacturer's instructions.
The service record provides space for the recording of regular servicing of the appliance/heating system and this can become a valuable document when, for example, you wish to sell the property. The service record will show a potential purchaser that the heating system has received regular professional maintenance and servicing during its lifetime.
The Benchmark initiative aims to:
Appliances that can be connected to open vented heating systems will have the pressure maintained automatically by the header tank feeding the system.
Appliances that can be connected to sealed heating systems are prepressurised before operation, this pressure must be maintained for safe use of the appliance.
If the pressure is too low ( ≤ 0.2 bar) the system is out of operation and a warning notification stays on the screen. Fill the water until indicator is in green zone.
Your installer will advise you of the optimum operating pressure.
Constantly having to re-pressurise the heating system should be investigated as it is an indicator of potential leaks and the concentration of inhibitor protection in the system will be reduced; this can result in corrosion within the heating system, reducing efficiency and increasing contaminates.
System pressure increasing:
Integral keyless filling link
Locate the filling link and follow the instructions for re-pressurising the system. See Figs. 3-4
If the indicator is on the right hand side red pressure zone as a result of over filling:
Greenstar Intelligent Filling System (Accessory) (See Fig. 5)
The Intelligent Filling System refills the water into the heating system as required. Your specialist programmes the Intelligent Filling System according to your heating system. Have your specialist explain the function of the Intelligent Filling System to you.
Automatic refilling keeps the pressure in the heating system at the programmed value.
An Intelligent Filling System is available as an accessory.
See Fig. 6
Table 3 Symbols in the display
1) The energy values shown are an estimation based on internal data of the appliance. Under real world conditions, many factors influence the energy consumption and the shown values will deviate from the values of an energy meter. The information is for indication only and should not be used for billing purposes. The values can be used for relative comparison of energy consumption between different days/weeks/month.
The heating and hot water settings have been adjusted by the installer to the appliance's optimum settings.
Heating key
The heating key is used to set the max. flow temperature. The maximum flow temperature can be set between 30°C and 88°C1). The current flow temperature is shown on the display.
1) The maximum value can be reduced by the service technician.
With underfloor heating systems observe the maximum permissible flow temperature.
Supply temperature | Sample application |
Approx. 50°C | Underfloor heating system |
Approx. 75°C | Radiator heating system |
Approx. 82°C | Convector heating system |
Table 4 Maximum flow temperature
If a time program is activated and set on S auto press the ok key to switch to S Advance. Time programs are available with Key (accessories).
S auto: Heating is switched on and off according to programmed times for heating.
S Advance: Switch to S Advance to move to the next on or off time and directly switch on or off heating.
Hot water function is only available with optional integral diverter valve kit fitted.
Risk of scalding
At maximum adjusted hot water temperature can cause serious scalding.
In S eco mode the appliance will heat the cylinder if the temperature falls approximately 12°C below the set temperature. Eco mode is enabled by default, during the initial appliance start up.
In S Preheat mode the appliance will heat the cylinder if the temperature falls approximately 6°C below the set temperature. The appliance heats the cylinder more frequently. This tops up the cylinder temperature for quicker heat up times, this is useful for large/longer demand periods.
If a time program is available and hot water operation mode set on S auto press the ok key to switch to S Advance. Time programs are available with Key (accessories).
Auto: Heating the cylinder is switched on and off according to programmed times.
S Advance: Switch to S Advance to move to the next on or off time and directly switch on or off heating the cylinder.
Opening and closing the menu
Changing the setting values
Exiting the menu without saving values
The factory settings are highlighted in the following table.
Menu item | Function definition |
Heating mode |
|
Heat. time prog.1) | Timer for heating: Weekday(s) selection, day program and timer adjustment ( ![]() |
DHW operation |
|
Eco/Preheat |
|
DHW time prog.1) | Timer for hot water: Weekday(s) selection, day program and timer adjustment ( ![]() |
Boiler status | Screen with current system values including the pressure indicator. |
Information | The current system values and the active operating conditions can be called up in the Information menu. Changes are not possible.
|
Energy consump.2) | Display Gas consumption
Display Elec. consump.
|
Holiday1) | Start and end date of the holiday, activate and deactivate. |
Settings |
|
Cleaning funct. | No operation is possible for 15 s. The display shows a countdown. |
Emergency mode3) |
|
Table 5 Settings Menu
1) Only available with installed Key (accessories)
2) The energy values shown are an estimation based on internal data of the appliance. Under real world conditions, many factors influence the energy consumption and the shown values will deviate from the values of an energy meter. The information is for indication only and should not be used for billing purposes. The values can be used for relative comparison of energy consumption between different days/weeks/month.
3) Allows manual control of heating during loss of RF Key signal
(accessories)
Installing the Key will enable timer functions (Additional functions chapter "Settings in the menu"). For Pairing
Key manual.
Always turn off the power to the appliance before installing Key (accessories).
Note the display:
Key LED status
The LED on the Key displays different states with flashing or constant colours.
Description of the LED displays | Example |
Flashing red: Fault, e.g. no communication between the Key and appliance:
| ![]() |
Flashing yellow: No fault, user please wait. | |
Flashing green: No fault, initialisation process is running. | |
Constant red: Temporary fault:
| ![]() |
Constant yellow: No fault, time and date not available:
| |
Constant green: No fault, normal operating condition. | |
LED Off: No fault, power-saving mode or appliance without power. | ![]() |
Table 6 LED status
The same method for setting the time program for heating is used to set the time program for hot water.
Possible items to change:
Add one additional switching time block by selecting +. Delete an existing switching time block by selecting .
NOTICE
Risk of damage to the system from frost!
The heating system can freeze up after a prolonged period (e.g. during a power failure, switching off the power supply, faulty fuel supply, boiler fault etc.).
If you are leaving your property unoccupied during cold weather, please leave your external programmer on constant and your room thermostat set to 12°C.
To prevent hot water from becoming contaminated by bacteria such as legionella, we recommend thermal disinfection after long downtimes.
Risk of scalding.
During thermal disinfection, discharging unmixed hot water can cause serious scalding.
Proper thermal disinfection involves the DHW system including the draw-off points.
Your installer will have provided adequate space around the appliance for operation, safety and servicing/maintenance access.
Risk of damage to appliance or property
The appliance will overheat if the clearance space around the appliance is restricted by objects.
Minimum clearances | ||
Description | Dimensions [mm] | |
X | Appliance width | 440 |
Y | Appliance height | 780 |
Z | Appliance depth | 365 |
Installation/Maintenance | ||
1 | Overall clearance height | 1,150/1,190* |
2 | Overall clearance depth | 965 |
3 | In front of appliance | 450 |
4 | Overall clearance width | 450 |
5 | Above the appliance | 170/210* |
6 | Either side of appliance | 5 |
7 | Below the appliance | 200 |
8 | Compartment depth | 385 |
9 | Appliance to removable door | 20 |
10 | Min clearance to the floor | 400 |
Table 7
[*] Height for either 60/100 flue or 80/125 flue
The air supply must not be restricted or contaminated.
Ventilation considerations
If you believe there is a problem with your central heating or hot water supply, before you contact your installer/maintenance engineer and report the error and appliance type carry out the following checks.
Basic checks
Some items to check before placing a call are:
Worcester, Bosch Group
The appliance is supported in the UK and Eire by Worcester, Bosch Group.
Specialist service engineers are available to attend an appliance breakdown.
Invoices for attendance and repair work carried out on this appliance by any third party will not be accepted.
No appliance fault is found on over 30% of all service calls.
In the event of an appliance fault or breakdown please contact Worcester, Bosch Group appointments team on 0330 123 9339. Your advisor will arrange for an engineer to call with the minimum of delay; under normal circumstances this will be from 1~3 working days (excluding weekends and bank holidays) for priority breakdown situations (no hot water and/or heating).
If there is fault in the system, there will be a message shown on the display with an icon on the right up corner. The color of this icon depends on the severity of the fault in the system. The cause of the fault is coded (e.g. fault code 232) and displayed as text.
If a fault persists:
Fault 2980
In certain instances where the condensate pipework is run externally or in an unheated area, such as a garage, the condensate pipework can be at risk of freezing, even if well insulated.
A frozen/blocked condensate pipe will cause the boiler to shut down. Worcester, Bosch Group have available helpful videos on thawing frozen condensate pipe work on our website in the Customer Service section.
Falling hazard!
Failure to follow this guidance may result in personal injury.
Risk of damage to pipe work!
Thermal shock from boiling water can damage plastic pipes.
Slip hazard
If the condensate pipe has frozen:
Caution must be exercised when venting radiators or adjusting system pressure after commissioning of your boiler.
Do not repeatedly vent your radiators, if symptoms persist, contact a heating engineer.
If the pressure in your heating system is repeatedly rising (this can be checked via the boilers pressure gauge or digital display and should be checked when the system is cold), and especially if you need to keep venting the radiators, urgent action is required and you must contact a heating engineer. This can indicate that there is corrosion occurring within the heating system
Note: Ensure the reading stays between minimum and maximum operating pressures at all times whilst the boiler is operating
Table 9 System gassing flow chart
Heating economically
The appliance provides a high level of comfort whilst keeping fuel consumption and the environment effects as low as possible.
The appliance is controlled in such a way that it delivers heat at the correct rate and only if there is a clear demand from the system.
Central heating systems with thermostatic radiator valves
With modern heating systems set around a 20°C heat loss, the optimum setting for a condensing boiler will be approximately 65°C for the central heating temperature. This is to ensure a return temperature of less than 52°C.
The system must be balanced correctly and the radiators may need upgrading. This allows the boiler to condense as much as possible for the central heating system.
The temperature of each room can be set individually (except primary room with the room thermostat) using the thermostatic radiator valves.
Room thermostats
Reducing the setting of the room thermostat by 1°C can reduce fuel consumption by up to 10%.
New control systems
Upgrade your heating control system if necessary with the latest equipment available.
Roof insulation
Around 30% of the heat loss from a property is through the roof. Replace any old insulation with new insulation, preferably of around 200mm thickness or more.
Window frames
Single glazed windows, particularly those with steel frames, can lose a great deal of heat. Consideration should be given to replacement with PVCu or wooden framed double glazed units.
Radiators
If a radiator is sited underneath a window, its performance will be affected if the curtains are allowed to drape over the radiator. Shelves fitted above or in front of the radiator should also be avoided.
It is advisable to manually adjust all thermostatic radiator valves every 2~3 months to prevent them sticking. Ensure radiator valves are correctly set and not damaged.
Draughts
Try to ensure that draughts around doors, windows, letter boxes and keyholes etc. are reduced by using a suitable draught excluder.
Air vents!
Curtains
Lined curtains, or heavier full length curtains can provide excellent insulation. However, always ensure that the curtains do not drape over radiators.
The maximum heat output of this boiler can be adjusted to suit the exact requirements of the building. The process of adjusting the maximum heat output is commonly referred to as range rating. The new boiler is set at the maximum output and should be adjusted when it is installed and commissioned. In accordance with the standards, the declared space heating efficiency, useful efficiency and NO x values efficiency for this range rated boiler are not measured at the maximum output. To achieve the published efficiency and NO x values, the gas rate should be reduced by your installer during commissioning ( Installation and Maintenance instructions).
Product data on energy consumption
The information provided fulfills the requirements of regulations (EU) 811/2013 and (EU) 813/2013.
Specific precautions for installation, maintenance as well as recycling and/or disposal are provided within the installation and operating manuals. Read and follow the installation and operating manuals.
Product data | Symbol | Unit | 7736702590 7736702598 | 7736702591 7736702597 |
Product type | – | – | GR8701iW 30 S NG/LPG | GR8701iW 35 S NG/LPG |
Energy Efficiency Class | – | – | A | A |
Range rated heat output | Prated | kW | 30 | 35 |
Seasonal space heating energy efficiency at range rated output | η s | % | 94 | 94 |
Annual energy consumption (average climate conditions) | QHE | kWH | – | – |
Annual energy consumption | QHE | GJ | 69 | 78 |
Sound power level, indoors | LWA | dB | 53 | 53 |
Special precautions to be taken during assembly, installation or maintenance (if applicable) | – | – | ![]() | |
Condensing boiler | – | – | Yes | Yes |
Low temperature boiler | – | – | No | No |
B1 boiler | – | – | No | No |
Cogeneration space heater | – | – | No | No |
Combination heater | – | – | No | No |
Useful heat output | ||||
At rated heat output and high temperature regime | P4 | kW | 29.5 | 33.7 |
At 30% of rated heat output and low temperature regime | P1 | kW | 9.9 | 11.3 |
Useful efficiency | ||||
At rated heat output and high temperature regime | η 4 | % | 88.5 | 88.8 |
At 30% of rated heat output and low temperature regime | η 1 | % | 98.7 | 98.8 |
Auxiliary electricity consumption | ||||
At full load | elmax | kW | 0.067 | 0.048 |
At part load | elmin | kW | 0.014 | 0.013 |
In standby mode | PSB | kW | 0.001 | 0.001 |
Other items | ||||
Standby heat loss | Pstby | kW | 0.071 | 0.071 |
Ignition burner power consumption | Pign | kWh | – | – |
Emissions of nitrogen oxides (only gas- or oil fired) at range rated output | NOx | mg/kWh | 23 | 25 |
Annual energy consumption | QHE | kWh | 20556 | 18056 |
Annual energy consumption | QHE | GJ | 74 | 65 |
Sound power level, indoors | LWA | dB | 45 | 44 |
Table 10 Product data on energy consumption Greenstar 8000 +
Warnings
In warnings, signal words at the beginning of a warning are used to indicate the type and seriousness of the ensuing risk if measures for minimising danger are not taken.
The following signal words are defined and can be used in this document:
DANGER indicates that severe or life-threatening personal injury will occur.
WARNING indicates that severe to life-threatening personal injury may occur.
CAUTION indicates that minor to medium personal injury may occur.
NOTICE
NOTICE indicates that material damage may occur.
The info symbol indicates important information where there is no risk to people or property.
Notices for the target group
These operating instructions are intended for the heating system operator.
All instructions must be observed. Failure to comply with instructions may result in material damage and personal injury, including danger to life.
Determined use
The product may only be used for the heating of boiler water and for DHW heating.
Any other use is considered inappropriate. We assume no liability for damage occurring due to non-permitted use.
If you smell gas
A gas leak could potentially cause an explosion. If you smell gas, observe the following rules:
Danger to life from poisoning by flue gas
There is a danger to life from escaping flue gas.
If flues are damaged or leaking, or if you smell flue gas, observe the following rules.
Danger to life from carbon monoxide
Carbon monoxide (CO) is a poisonous gas, which arises during the incomplete combustion of fossil fuels such as oil, gas or solid fuels.
Dangers arise, if carbon monoxide escapes from the heating system due to a fault or a leak and collects unnoticed in enclosed spaces.
You can neither see, taste nor smell carbon monoxide.
To avoid danger from carbon monoxide:
Inspection, cleaning and maintenance
The user is responsible for ensuring the heating system is safe and environmentally compatible.
Non-existent or improper inspection, cleaning and maintenance may result in personal injury, including danger to life or material damage.
We recommend that you enter into a contract covering an annual inspection and responsive cleaning and maintenance with an approved contractor.
Fittings and modification
Only a competent engineer can remove the appliance case and carry out any work, in accordance with the relevant Installation Regulations.
Any misuse or unauthorised modifications to the appliance, flue or associated accessories and heating system will invalidate the guarantee.
Worcester, Bosch Group accepts no liability arising from any such actions. This does not affect your statutory rights.
Combustion air/ambient air
The air in the installation location must be free of flammable or chemically aggressive substances.
General considerations
Safety of electrical devices for domestic use and similar purposes
The following requirements apply in accordance with EN 60335-1 in order to prevent hazards from occurring when using electrical appliances:
"This appliance can be used by children of 8 years and older, as well as by people with reduced physical, sensory or mental capabilities or lacking in experience and knowledge, if they are supervised and have been given instruction in the safe use of the appliance and understand the resulting dangers. Children shall not play with the appliance. Cleaning and user maintenance must not be performed by children without supervision."
"If the power cable is damaged, it must be replaced by the manufacturer, its customer service department or a similarly qualified person, so that risks are avoided."
Please read these instructions carefully
TECHNICAL SUPPORT: | 0330 123 3366 |
RENEWABLE SUPPORT: | 0330 123 9229 |
CONTROLS AND CONNECTIVITY TEAM: | 0330 123 3641 |
APPOINTMENTS: | 0330 123 9339 |
SPARES: | 0330 123 9779 |
LITERATURE: | 0330 123 9119 |
TRAINING: | 0330 123 0166 |
SALES: | 0330 123 9669 |
Bosch Thermotechnology Ltd.
Cotswold Way, Warndon
Worcester WR4 9SW
United Kingdom
Tel. 0330 123 9559
worcester-bosch.co.uk
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Advertisement
Need help?
Do you have a question about the Greenstar 8000+ and is the answer not in the manual?
Questions and answers