Tenda AC8, AC5 Manual

Also See for AC8:

User manual (125 pages)

Quick installation manual (14 pages)

Quick installation manual (67 pages)

Table of Contents

Contents

1 Package contents
2 Tenda WiFi app
3 Step 1: Connect your devices
4 Step 2: Set up the router for internet access
5 Step 3: Access the internet
6 LED indicators/Ports and Buttons
7 Specifications
8 FAQ
9 Technical Support
10 Documents / Resources
- 10.1 References
- 10.2 Download manual

Tenda AC8, AC5 Manual

Package contents

WiFi router x 1
Power adapter x 1
Ethernet cable x 1
Quick installation guide x 1

Tenda WiFi app

Download the Tenda WiFi app.

Scan to download the Tenda WiFi app:

Or get it on Google Play

or App Store

Step 1: Connect your devices

Power off your modem, and remove its battery (if any).
Connect the WAN port of the router to a LAN port of your modem or to an Ethernet jack.
Reinstall its battery, and power on your modem.
Use the included power adapter to connect the router to a power source. The LED indicator lights solid on.
Connect your devices to the router.

Wireless devices: Connect wireless devices to the WiFi network of the router using the default WiFi name specified on the bottom label of the router. By default, there is no WiFi password.

Wired devices: Connect wired devices to port IPTV/3, 1,2 of the router.

Step 2: Set up the router for internet access

Start a web browser on the device connected to the router. Enter tendawifi.com or 192.168.0.1 in the address bar, and press Enter.

Tips
If you cannot log in to the web Ul of the router, refer to Q1 in FAQ.
The router detects your internet connection type automatically. PPPoE is used for illustration here. Enter the User Name and Password provided by your ISP(Internet Service Provider).
Customize your WiFi Name and WiFi Password, and click OK.

Done. You can enjoy the internet now.
Set up the router for internet access - Step 2

Step 3: Access the internet

Wireless devices: Connect your wireless devices to the WiFi network of the router using the WiFi name and WiFi password you set.
2.4 GHz WiFi name (SSID):The WiFi name you set here.
5 GHz WiFi name: The 2.4 GHz WiFi name plus a suffix _5G.

information Tips
To modify the WiFi name and WiFi password, see Q4 in FAQ.

Wired devices: Your wired devices connected to the router can access the internet directly now.

LED indicators/Ports and Buttons

LED indicator	Status	Description
LED indicator	Solid on	The router is starting or connected to the internet successfully.
	Slow blinking	The router fails to connect to the internet.
	Fast blinking for 2 minutes	The router is performing WPS negotiation.
	Fast blinking for 3 seconds	A wired device is connected to or disconnected from the router.
	Fast blinking for 8 seconds	The migration of PPPoE user name and password succeeds after you connect the WAN port of the original router to one of the LAN ports of the new router.

LED indicators/Ports and Buttons

Ports/Buttons	Description
WPS/RST	Used to start the WPS negotiation process of the router, or to reset the router. WPS: Press the button of the router for 1 -3 seconds, and enable the WPS function of another WPS-supported device within 2 minutes to establish a WPS connection. Reset: Hold the button down for about 8 seconds, then release it when the LED indicator blinks fast. The router is reset successfully.
IPTV/3	By default, it is a LAN port. If the IPTV function of the router is enabled, it serves only as an IPTV port used to connect to a set-top box.
1,2	They are LAN ports used to connect to the wired devices such as computers or switches.
WAN	Used to connect this router to the internet.
POWER	Power jack. Used to connect to the included power adapter.

Specifications

Operating frequency:
2412-2462MHz,
5150-5250MHz,
5725-5850MHz

Operating Temperature: 0ºC - 40ºC

Operating Humidity: (10 — 90)% RH, non-condensing

FAQ

Q1: I cannot log in to the web Ul of the router by entering 192.168.0.1 or tendawifi.com, what should I do?
A1: Try the following solutions and log in again:

Ensure that you enter 192.168.0.1 or tendawifi.com in the address bar, not the search bar.
Ensure that your computer is connected to port 1, 2 or IPTV/3 properly. And your computer is set to Obtain an IP address automatically and Obtain DNS server address automatically.
Ensure that your wireless device is connected to the router's default SSID or the SSID you set.
Clear the cache of your web browser.
Replace the web browser. Google Chrome, Firefox, or Internet Explorer 8 (or later) is recommended.
Replace your computer or wireless device.
Reset the router.

Q2: I cannot access the internet after the configuration, what should I do?
A2: Try the following solutions: Ensure that the WAN port of the router is connected to the internet properly.

When the LED indicator blinks slowly, log in to the web Ul of the router, navigate to the Internet Settings page, and follow the on-screen instructions to solve it.
If your wired devices cannot access the internet:
- Check if your computer is connected to port IPTV/3, 1 or 2 properly.
- Check if your computer is set to obtain an IP address automatically.
If your wireless devices cannot access the internet:
- Check if your wireless devices are connected to the WiFi network of the router with the SSID you set.
- Change your WiFi name and WiFi password. Then try again.

Q3: How to reset the router?
A3: Try the following methods:

When the LED indicator is blinking, hold down the WPS/RST button for about 8 seconds, then release it when the LED indicator blinks fast. The router is reset successfully.
Log in to the web Ul of the router, navigate to the Administration > Device Management page, click the Reset button and follow the on-screen instructions to reset it.

Q4: How to change my WiFi names and passwords?
A4: Log in to the web Ul of the router on your wired or wireless device, navigate to Wireless Settings Page, and follow the on-screen instructions to customize your WiFi names and passwords.

Q5: Why cannot my phone find the 5 GHz signal?
A5: Only devices supporting 5 GHz signal can find and connect to the 5 GHz network.