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Tenda AC18 User Manual

Ac1900 enhanced smart dual-band gigabit wifi router
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AC1900 Enhanced Smart Dual-Band Gigabit WiFi Router
Model: AC18
User Guide
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Summary of Contents for Tenda AC18

  • Page 1 AC1900 Enhanced Smart Dual-Band Gigabit WiFi Router Model: AC18 User Guide...

  • Page 2: Copyright Statement

    Tenda does not assume any liability that may occur due to the use or application of the product described herein. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information and recommendations in this document do not constitute a warranty of any kind, express or implied.

  • Page 3: Acronyms And Abbreviations

    Preface Thank you for choosing Tenda! Please read this user guide before you start with AC18. Commonly Used Functions  Quickly accessing the internet  Setting a WiFi name & password  Turning off WiFi signals as scheduled  Extending WiFi coverage ...

  • Page 4: Additional Information

    Acronym or Full Spelling Abbreviation IPTV Internet Protocol Television Internet Service Provider L2TP Layer 2 Tunneling Protocol MPPE Microsoft Point-to-Point Encryption Point To Point Protocol PPPoE Point-to-Point Protocol over Ethernet PPTP Point to Point Tunneling Protocol SSID Service Set Identifier Set Top Box Uniform Resource Locator VLAN...

  • Page 5: Table Of Contents

    Contents Chapter 1 Get to Know Your Router ..................- 1 - 1.1 Overview................................- 1 - 1.2 Specifications ..............................- 1 - 1.3 Package List ................................ - 1 - 1.4 Appearance................................. - 2 - Chapter 2 Quick Setup to Access the Internet ................- 6 - 2.1 Connecting to Your Router ..........................

  • Page 6: Chapter 1 Get To Know Your Router

    Chapter 1 Get to Know Your Router 1.1 Overview AC18 is a 1,900 Mbps 802.11ac dual-band wireless router dedicated to villas and large apartments. It is powered by a dual-core CPU and DDR3 memory, which ensure faster and more stable system operation. It is also...

  • Page 7: Appearance

    1.4 Appearance 1.4.1 LED Indicators States of LED indicators of the router that is powered on LED Indicator LED Indicator State State Description Name Description Solid on The router has been powered on properly. Power indicator The router is not powered on or the power supply is faulty.
  • Page 8 LED Indicator LED Indicator State State Description Name Description The 5 GHz WiFi function is disabled. Solid on The port has been connected to a USB device. Blinking The port is transmitting of receiving data. USB3.0 USB port indicator The port is not connected to a USB device or a USB device has been ejected.
  • Page 9 Button/Port Description enabled, it functions as an IPTV port for connecting to an STB or smart TV. It is a USB3.0 port located on the front panel of the router for connecting to USB devices. To disconnect a USB device from the USB port, click Eject on the router web UI and remove the device, instead of removing it directly.
  • Page 10  (2) Default WiFi password of the router. It is required when you connect to the WiFi network of the router for the first time - 5 -...

  • Page 11: Chapter 2 Quick Setup To Access The Internet

    Chapter 2 Quick Setup to Access the Internet To access the internet, you need at least two steps: Step 1 Connect to your router. Step 2 Set up an internet connection. ---End 2.1 Connecting to Your Router 2.1.1 Connecting to Your Router Through WiFi Perform the following procedure: Step 1 Connect the Internet port using any of the methods shown in the following figure depending on your internet connection means.

  • Page 12: Setting Up An Internet Connection

    ---End 2.1.2 Connecting to Your Router Using an Ethernet Cable Perform the following procedure: Step 1 Connect the Internet port using any of the methods shown in the following figure depending on your internet connection means. Step 2 Use the power adapter to connect the router to a power supply. Step 3 Connect your computer to the 1, 2, 3, or 4/IPTV port of the router using an Ethernet cable.
  • Page 13 Step 3 According to the detection result, configure related settings. For details about the connection type–specific configuration procedures, refer to Setting Up an Internet Connection with PPPoE, Setting Up an Internet Connection with DHCP, and Setting Up an Internet Connection with a Static IP Address.
  • Page 14 ---End 2.2.1 Setting Up an Internet Connection with PPPoE Step 1 Select PPPoE, enter your PPPoE user name and password, and click Next. Step 2 Set a WiFi name and password, set a login password, and click Next. Note The WiFi password indicates the password for connecting to the WiFi network of the router. The login password indicates the password for logging in to the router web UI.
  • Page 15 Step 4 Go to the Internet Status page to view the current connection status. If "Connected! You can surf the Internet." is displayed at Internet Settings, the internet is accessible. ---End 2.2.2 Setting Up an Internet Connection with DHCP Step 1 Select DHCP and click Next. - 10 -...
  • Page 16 Step 2 Enter a WiFi name, WiFi password, and login password, and click Next. Note The WiFi password indicates the password for connecting to the WiFi network of the router. The login password indicates the password for logging in to the router web UI. To use the same password for both purposes, select Set up the login password to the same as the WiFi password on the Wireless Settings page of the quick setup wizard.
  • Page 17 Step 4 Go to the Internet Status page to view the current connection status. If "Connected! You can surf the Internet." is displayed at Internet Settings, the internet is accessible. ---End 2.2.3 Setting Up an Internet Connection with a Static IP Address Step 1 Select Static IP, enter your static IP address and other related information, and click Next.
  • Page 18 Step 2 Set a WiFi name and password, set a login password, and click Next. Note The WiFi password indicates the password for connecting to the WiFi network of the router. The login password indicates the password for logging in to the router web UI. To use the same password for both purposes, select Set up the login password to the same as the WiFi password on the Wireless Settings page of the quick setup wizard.
  • Page 19 Step 4 Go to the Internet Status page to view the current connection status. If "Connected! You can surf the Internet." is displayed at Internet Settings, the internet is accessible. Note  If the internet is inaccessible after the preceding steps, refer to FAQ 5 in Appendix I.3.
  • Page 20  Keep it away from electrical devices, such as ceiling fans and microwave ovens.  Keep it away from metal surfaces, such as metal doors or aluminum nails.  Keep it away from other materials that may affect your wireless signals, such as glass, mirrors, and fish tanks.

  • Page 21: Internet Status

    Chapter 3 Functions This chapter describes how to configure the functions of this router. 3.1 Internet Status Log in to the router web UI and access the Internet Status page. On this page, you can view the network status of the router, set basic WiFi information, add blacklisted devices, and so 3.1.1 Current Internet Connection Status The current internet connection status and Internet Settings are displayed on the lower part of the Internet Status page.
  • Page 22 To configure the settings, select your connection type, set related parameters, and click Save. For the detailed configuration procedure, refer to Internet Settings. 3.1.2 WiFi Settings and Information You can click Wireless Settings in the upper-right corner of the Internet Status page to access the Wireless Settings page.
  • Page 23 For the detailed configuration procedure, refer to WiFi Name & Password. Note Only the wireless devices that can work with 5 GHz signals can find and connect to the 5 GHz network of the router. If your WiFi signals are not encrypted, you are recommended to encrypt those signals for higher WiFi network security.
  • Page 24  To view the number of online devices of the router, click When detecting an unknown device, you can click Add to add it to the blacklist. A blacklisted device can connect to the router but cannot access the internet through the router. ...

  • Page 25: Internet Settings

    3.1.4 System Status You can click the router icon on the Internet Status page to access the System Status page, which shows the basic information, WAN port status, LAN port status, and WiFi status of the router. 3.2 Internet Settings This module enables you to configure internet settings and view internet connection status and duration.
  • Page 26 3.2.1 Setting Up an Internet Connection with PPPoE Perform the following procedure: Step 1 Set Select a connection type to PPPoE. Step 2 Set User name and Password to the user name and password provided by your ISP. Step 3 Click Save. ---End If the "Connected! You can surf the Internet."...

  • Page 27: Wireless Settings

    If the "Connected! You can surf the Internet." message appears after a while, you can access the internet through your router. 3.2.3 Setting Up an Internet Connection with a Static IP Address Perform the following procedure: Step 1 Set Select a connection type to Static IP. Step 2 Set IP Address, Subnet Mask, Default Gateway, Preferred DNS Server, and Alternate DNS Server to the static IP address and other related information provided by your ISP.
  • Page 28 3.3.1 WiFi Name & Password The router supports both 2.4 GHz and 5 GHz WiFi signals, featuring strong anti-interference performance. This function enables you to configure WiFi names, encryption modes, and passwords for both frequencies. The following figure shows a configuration example. The following table describes the parameters.
  • Page 29 Parameter Description signals. WiFi Name It specifies the name of a WiFi network. It specifies the encryption modes supported by the router, including: None: It indicates that a WiFi network is not encrypted and any clients  can access the network. This option is not recommended as it leads to low network security.
  • Page 30 WiFi function downtime: 23:00~07:00 every day In this period, the WiFi function of the router is inaccessible to wireless devices. Configuration Ensure that the router is connected to the internet and the system time of the router is synchronized with the local internet time.

  • Page 31: Wireless Repeating

    You can use this router to extend wireless network coverage in WISP or Client+AP mode. Note If wireless repeating is enabled, the Sleeping mode, IPTV function, guest network, WPS function, Tenda App function, and WiFi function schedule become unavailable. For details, refer to the message on the router web UI.
  • Page 32 Solution To improve internet connectivity, the user can add a Tenda AC18 router and configure the wireless repeating function of the router to extend the WiFi network coverage. That will eliminate blind areas in the apartment, enabling the user to access the internet anywhere in the apartment.
  • Page 33 Before configuring wireless repeating:  Ensure that the Internet port of the new router is not connected.  Ensure that the original router can access the internet.  Record the WiFi name and password of the original router, which are Tenda_2 and 12345678 in this example.
  • Page 34 Note  If the LAN IP address of the new router is in the same network segment as that of the original router, an IP conflict occurs. In this case, the new router replaces its LAN IP address with another that belongs to another network segment.
  • Page 35 Step 2 Choose Internet Status and view the connection status. If the "Bridged successfully in Universal Repeater mode." message appears, you can access the internet through the new router. ---End 3.3.4 Channel & Bandwidth It is recommended that you retain the default channel and bandwidth settings. Change the settings only when necessary.

  • Page 36: Transmit Power

    Parameter Description connect to the router.  11a/n/ac: It indicates that clients working at 5 GHz and compliant with the 802.11a, 802.11n or 802.11ac protocol can connect to the router. It specifies the operating channel of a WiFi network. You retain the default setting, or change it as required.

  • Page 37: Guest Network

    3.3.6 WPS The WPS function enables wireless devices to quickly connect to encrypted WiFi networks of the router. To connect a wireless device to the router using the WPS function, follow the onscreen instruction in the WPS dialog box. 3.3.7 Beamforming The router can implement the Beamforming technology to boost WiFi signals, which not only enables faster wireless transmission, but also further stabilizes wireless connections between the router and wireless devices.

  • Page 38: Sleeping Mode

    3.5 Sleeping Mode The Sleeping mode enables the router to reduce power consumption. By default, this function is disabled. After it is enabled, the indicators and WiFi function of the router enter the Sleeping mode. If the The Sleeping Mode start time will delay when data is still transmitted. option is selected and no client exchanges data with the router within three minutes, the router enters the Sleeping mode.

  • Page 39: Usb Application

    When the router is in Sleeping mode, you can enable the WiFi function by pressing the WiFi On/Off button on the rear panel of the router or using Tenda App. For details about how to enable the WiFi function using Tenda App, refer to the Tenda App usage.
  • Page 40 If a USB storage device is connected to the router, the router displays information about the device on the dialog box. See the following figure. The following table describes the parameters. Parameter Description It specifies the space usage of a USB storage device connected to the router.
  • Page 41 Accessing the USB Storage Device Connected to the Router over the LAN An AC18 router is used to set up a LAN in an apartment. A USB storage device is connected to the USB port of the router and functions as a file server. Users can download resource from the server.
  • Page 42 Step 4 Double-click the sda folder. If the folder is accessible, the resources in the USB storage device are displayed. - 37 -...
  • Page 43 Application Scenario An AC18 router is used to set up a LAN in an apartment. A USB storage device is connected to the USB port of the router and functions as an FTP server. Allow Internet Visits is enabled to make the USB storage device accessible over the internet.
  • Page 44 Step 2 Access the USB storage device over the internet. (Windows 10 is used as an example to describe the procedure.) Double-click This PC. Enter the server address, which is ftp://172.16.200.115:21 in this example in the address bar of the window that appears, and press Enter. - 39 -...
  • Page 45 Enter your user name and password, which are admin in this example, and click Log On. A dialog box appears. Double-click the sda folder. If the folder is accessible, the resources in the USB storage device are displayed. - 40 -...
  • Page 46 3.6.2 Sharing Multimedia Resources Using DLNA DLNA is a solution to share multimedia resources among digital devices by wired or wireless means. For example, you can use the mobile phone and the DLNA controller to enable your TV or computer to play the video and audio clips and display the images in your portable disk. This router supports the DLNA function, which enables clients to access resources in the server through wired or wireless connections to the router.
  • Page 47 ---End Application Scenario User A uses an AC18 wireless router to set up a LAN in his apartment. His desktop PC, smart phone, and tablet access the internet through the router. He connects a USB storage device to the USB port of the router and stores lots of movies, TV series, images, and audio clips in the device.
  • Page 48 Sharing videos, audios, and images: (A computer running Windows 7 is taken as an example to describe the procedure.) Step 1 Enable the media streaming function. Click Start in the lower-left corner of the desktop and choose Control Panel. Click Network and Internet. - 43 -...
  • Page 49 Click Network and Sharing Center. Click Change advanced sharing settings. - 44 -...
  • Page 50 Click Choose media streaming options…. Click Turn on media streaming. - 45 -...
  • Page 51 Click Windows services administrative tool. Set Startup Type of SSDP Discovery, UPnP Device Host, and Windows Media Player Network Sharing Service to Automatic. - 46 -...
  • Page 52 Go to the Advanced sharing settings page and click Choose media streaming options…. - 47 -...
  • Page 53 The Media streaming options page appears, showing that the media streaming function is enabled. This field allows you to set the name of your media library. (The name is displayed on remote computers, mobile phones, and TVs that attempt to access the media library.) Windows detects the devices that support media steam playback on the LAN and allows you to decide whether to allow the devices to access your media library.
  • Page 54 appears when you select the menu items, follow the onscreen instruction to confirm the operation. Step 2 Enable the DLNA function of the router. Choose USB Application > DLNA and set DLNA Service to the state. See the following figure. Step 3 On the computer, browse the video, audio, and image files in the USB storage device connected to the router.
  • Page 55 ---End 3.6.3 Printer Service This router allows you to share a printer connected to the USB port of the router among all the computers on your LAN. By default, this function is disabled. To enable it, perform the following procedure: Step 1 Choose USB Application >...
  • Page 56 Step 1 Connect the printer to the USB port of the router. Step 2 Enable the printing service of the router. Step 3 Install Tenda's printing service control program on your computer. (A computer running Windows 7 is taken as an example to describe the procedure.) Download the package of the program from http://www.tendacn.com...
  • Page 57 Double-click The dialog box shown in the following figure appears. Click OK. Wait until installation preparation is complete. Click Next. A dialog box appears. - 52 -...
  • Page 58 Enter your user name and organization name and click Next. Click Change… and change the installation path if necessary. Then, click Next. Click Install. - 53 -...
  • Page 59 Click Finish. - 54 -...
  • Page 60 Installation is complete and a printer shortcut icon appears on the desktop of the computer. 10. Wait a moment for the program to detect the printer connected to the router. 11. Select the printer and choose Auto-Connect Printer > Set Auto-Connect Printer. - 55 -...
  • Page 61 Note If you click Connect after selecting the printer, the printer cannot be shared among multiple computers. In this case, another computer can use the printer only after this computer is disconnected from the printer. Therefore, if multiple computers need to use the printer at the same time, you are recommended to choose Auto-Connect Printer >...
  • Page 62 Click Run. Wait until file extraction is complete. See the following figure. Click Install. Click Next. Wait until installation is complete. - 57 -...

  • Page 63: Pptp Server

    Click Finish. After installation is complete, the printer prints a test page. ---End 3.7 VPN A VPN is a logical private network set up over a public network (usually the internet) without physical lines. The VPN technology allows employees at a branch of an enterprise and employees at the headquarters to exchange resources without exposing these resources to other internet users.
  • Page 64 It allows you to add or delete user accounts. Example Computer 1 is connected to AC18 and assigned the IP address 192.168.0.104. The computer has been configured as an FTP server (port number 21) to store resources. Computer 2 needs to access the resources over the internet.
  • Page 65 Step 2 Connect computer 2 to the PPTP server using a VPN dial-up connection Note Windows 7 is taken as an example to describe the procedure. Click and then Open Network and Sharing Center. Click Set up a new connection or network. - 60 -...
  • Page 66 Click Connect to a workplace and then Next. Click Use my Internet connection (VPN). If a dialog box appears, following the onscreen instruction to perform operations. - 61 -...
  • Page 67 Enter the IP address of the PPTP server in the Internet address text box. Click Next. Enter the user name and password for connecting to the PPTP server, such as admin. Click Create. The VPN connection dialog box appears. - 62 -...
  • Page 68 Click Connect Now. - 63 -...
  • Page 69 On the network connection list of the computer, the VPN connection is in Connected state. ---End Remote Access Access the resources on computer 1 from computer 2 using a URL in the following format: ftp: //Server IP address:Service port number. In this example, the URL is ftp: //192.168.0.104:21. - 64 -...
  • Page 70 3.7.2 PPTP/L2TP Client You can configure the router as a PPTP/L2TP client for accessing resources on its server. To configure the router as a PPTP/L2TP client, choose VPN > PPTP/L2TP Client, set PPTP/L2TP Client to the state, and set the parameters. By default, the PPTP/L2TP client function is disabled.
  • Page 71 The following table describes the parameters. Parameter Description It specifies whether to enable the PPTP/L2TP client function. If PPTP/L2TP Client the function is enabled, the router functions as a PPTP/L2TP client. Client Type It specifies whether the router is a PPTP client or an L2TP client. It specifies the algorithm used to encrypt PPP data.

  • Page 72: Advanced Settings

    Configuration Step 1 Log in to the router web UI, choose VPN > PPTP/L2TP Client. Step 2 Set PPTP/L2TP Client to the state. Step 3 Set Client Type based on the type of service that you subscribe. In this example, set it to PPTP.

  • Page 73: Parental Control

    3.8.1 Parental Control This function enables you to control internet connectivity availability and content accessibility for devices connected to the router, ensuring healthy internet usage. To implement parental control, perform the following procedure: Step 1 Choose Advanced Setting> Parental Control. All the devices connected to the router are listed.
  • Page 74 Parameter Description Action It allows you to set parental control rules for a device. It allows you to manually add devices and rules. Application Scenario You have an 8 Mbps broadband connection at your apartment and have purchased a wireless router for setting up a network in your apartment.

  • Page 75: Bandwidth Control

    ---End The entry shown in the following figure appears. Cancelling Parental Control Click the icon corresponding to the device for which you want to cancel the control. It changes to 3.8.2 Bandwidth Control If multiple devices access the internet through the router, bandwidth control is recommended, so that high-speed file download by a device does not reduce the internet access speed of the other devices.
  • Page 76 To implement bandwidth control, choose Advanced Settings > Bandwidth Control. By default, this function is disabled. The following figure shows the dialog box that appears after this function is enabled. The following table describes the parameters. Parameter Description Device Name It specifies the name of a device.
  • Page 77 Configuration Step 1 Choose Advanced Settings > Bandwidth Control and set Bandwidth Control to the state. Step 2 Select 2Mbps from the Download Limit drop-down list box corresponding to each device. Step 3 Click Save. - 72 -...
  • Page 78 Verify that the download speed of each device does not exceed 2 Mbps. 3.8.3 Tenda App After enabling the Tenda App function of this router, you can use Tenda App to remotely manage the router. To use Tenda App to remotely manage the router, perform the following procedure: Step 1 Install Tenda App.
  • Page 79 After installing Tenda App, register an account using your mobile number or email address. Use the account to log in to Tenda App. This account allows you to connect to Tenda's cloud server for remotely managing the router. - 74 -...
  • Page 80 Step 3 Attach the router to your account. On the UI of Tenda App, tap Add and enter the login password of the router to attach the router to the account. After the router is attached to your account, the router appears on the router list each time you log in with your account, regardless of whether the router is online.
  • Page 81 Step 4 Enable the Tenda App function. Go to the Tenda App page of the router and set Tenda App to the state. The router accesses the cloud server and detects your account. (If it fails to detect your account, enter your account information manually.)
  • Page 82 The following table describes the parameters. Parameter Description LED ON It indicates that all the LED indicators are in ordinary states. It indicates that the PWR indicator blinks slowly and the other LED OFF indicators are turned off. It indicates that all the LED indicators are turned off in specified periods LED Schedule and return to their ordinary states when the periods expire.
  • Page 83 Status Application Scenario An AC18 is used to set up a network at an apartment and must be managed remotely using a web browser. This requirement can be addressed by combining the remote management and DDNS functions. Assume that the registered domain name is tenda.dyndns.org, the user name is Tenda, and the password is 1234578.
  • Page 84 Set Password to the password for logging in to your DDNS service, which is 12345678 in this example. Set Domain Name to the domain name registered on the website of your DDNS service provider, which is tenda.dyndns.org in this example. Click Save. Wait until the connection status changes to Connected.

  • Page 85: Virtual Server

    1024~65535 range but the port number must not be the same as that of the virtual server. Click Save. Step 3 Access the web UI of AC18 on computer 2. On computer 2, enter http://102.33.66.88:8080 or http://tenda.dyndns.org:8080 in the address bar of a web browser.
  • Page 86 It allows you to manually add LAN servers and rules. Application Scenario An AC18 is used to set up a LAN and a web server on the LAN must be accessible to internet users. This requirement can be addressed using the virtual server function. The following figure shows the application scenario.
  • Page 87 Step 4 Set Protocol to the protocol of the web service. TCP/UDP is recommended. Step 5 Click Add and then Save. ---End Remote Access Enter Protocol name://WAN port IP address:External port in the address bar of a web browser on a computer over the internet to access the resources on the LAN server. In this example, enter http://102.33.66.88:80.

  • Page 88: Remote Management

    Note  A DMZ host is not protected by the firewall of the router. A hacker may leverage the DMZ host to attack your LAN. Therefore, enable the DMZ function only when necessary.  Manually set the IP address of the LAN computer that functions as a DMZ host, to prevent IP address changes, which lead to DMZ function failures.
  • Page 89 Application Scenario An AC18 is used to set up a LAN at an apartment and the router must be logged in and managed over the internet. Assume the public IP address of the router is 102.33.66.88 and the public IP address of the computer for remotely login is 218.88.93.33.
  • Page 90 Step 2 Set Remote Management to the state. Step 3 Set Remote IP Address to the WAN IP address (public IP address) of the computer where remote management is to be performed. In this example, set it to the WAN IP address of computer 2, which is 218.88.93.33.
  • Page 91 Multicast This function enables you to access multicast resources over the internet. If you want to watch live videos, it is recommended that you enable this function. Step 1 Set Multicast to the state. Step 2 Click Save. ---End If you connect an STB to the router and subscribe to an IPTV service, enable the STB function. - 86 -...
  • Page 92 Step 1 Set Set-top Box to the state. Step 2 Set Select a zone to the VLAN of your IPTV service. If the service has no VLAN ID, select No VLAN ID. Otherwise, select Custom and enter the VLAN ID of the service. Shanghai indicates the IPTV service VLAN in Shanghai.

  • Page 93: Static Routing

    3.8.11 Static Routing Routing is performed to select the best route for delivering data from a source address to a destination address. A static route is a manually configured route, which is simple, efficient, and reliable. Appropriate static routes help reduce the number of route selection problems and reduce route selection load, increasing the packet forwarding speed.
  • Page 94 See the following figure. You want to access the internet and the LAN server at the same time. Nevertheless, the default gateway of AC18 is the LAN IP address of router 1 (which is 192.168.1.1), making the LAN server inaccessible. In this case, you can configure a static route on AC18 to enable your computer to access the LAN server.
  • Page 95 Step 2 Set Target Network to the network segment where the LAN server resides, which is 172.16.0.0 in this example. Step 3 Set Subnet Mask to the subnet mask of the network segment, which is 255.255.0.0 in this example. Step 4 Set Gateway to the LAN IP address of router 2, which is 192.168.1.10 in this example. Step 5 Click Add and then Save.

  • Page 96: System Settings

    ---End Verification Verify that the computer can access the internet and LAN server at the same time. 3.8.12 UPnP This function enables the router to map ports. It can enhance user experience especially during online gaming and P2P download. 3.9 System Settings You can configure system settings to maintain the router, such as rebooting or upgrading the router.
  • Page 97 Modifying the LAN IP Address If you use multiple routers or other network devices (such as switches and APs) at the same time, IP address conflicts may occur. If the router is involved in an IP address conflict, change the LAN IP address of the router. ...
  • Page 98 Setting DNS Server Addresses This function enables you to set DNS server addresses for devices connected to the router. If you do not configure DNS settings, the DHCP server of the router assigns the default DNS server address (LAN IP address of the router) to the devices. - 93 -...
  • Page 99 Enabling or Disabling the DHCP Service The default setting is recommended. If you need to change the settings, refer to the parameter description in the following table. Note By default, the DHCP server of the router is enabled. It is recommended that you retain the default ...

  • Page 100: Dhcp Reservation

    Parameter Description connected to the router. 3.9.2 DHCP Reservation Generally, IP addresses assigned by the router to devices are changeable. Some functions, such as the DMZ host and virtual server function, require static device IP addresses. In this case, you can use the DHCP reservation function to bind fixed IP addresses with the devices involved in the functions.

  • Page 101: Wan Settings

    Step 3 Set IP Address to an IP address in the same segment as the LAN IP address of the router, such as any IP address in 192.168.1.3~192.168.1.254. It cannot be the same as the LAN IP address of the router. (The default LAN IP address of the router is 192.168.0.1.) Step 4 Click Add.

  • Page 102: Wan Speed

    MTU specifies the maximum size of packet that the router can transmit. MTU varies across connection types. The default setting is recommended. You can try changing the MTU when:  You cannot access some websites or encrypted websites (such as online banking or Paypal websites).

  • Page 103: Time Settings

    ---End  Method 2: Step 1 Connect another device (such as a smart phone or tablet) to the router Step 2 Log in to the router web UI. Step 3 Choose System Settings > WAN Settings. Step 4 Set MAC Address to Manual. Step 5 Enter the MAC address of the computer that can access the internet in the format of xx:xx:xx:xx:xx:xx.
  • Page 104 ---End 3.9.5 Login Password To ensure network security, a complex login password is recommended. A login password consisting of more types of character, such as uppercase letters, lowercase letters, and special characters, has better security. Configuration Step 1 Choose System Settings > Login Password. Step 2 Set Old Password to your original password, New Password to a new password, and Confirm Password to the new password.
  • Page 105 Original password Verification Verify that you can log in to the router web UI only after entering the new password on the login page. 3.9.6 Reboot If a setting fails to take effect or the router fails to work properly, you can try rebooting the router.

  • Page 106: Firmware Upgrade

    3.9.7 Firmware Upgrade The latest firmware version for the router is available at Tenda's official website (http://www.tendacn.com/). You can download the latest version to upgrade your router. To upgrade your router, choose System Settings > Firmware Upgrade and perform either of the following procedures.
  • Page 107 Step 3 Log in to the router web UI, choose System Settings > Firmware Upgrade, set Upgrade Type to Local Upgrade, and click Choose File. A dialog box appears. Step 4 Select the file for upgrading the router and click Open (O). Step 5 Click Update Now.

  • Page 108: System Status

    3.9.8 Backup/Restore This function enables you to back up the current configuration of the router to your computer. After the configuration is changed, you can use the backup file to restore the configuration of router. This saves router configuration time. To back up or restore the configuration of your router, choose System Settings >...

  • Page 109: System Log

    3.9.10 System Log This function logs all key events that occur after the router is started. You can export the logs. To export the logs: Step 1 Choose System Settings > System Log. Step 2 Click Export. Step 3 Follow the onscreen instructions to perform operations. - 104 -...
  • Page 110 ---End 3.9.11 Auto Maintenance To configure the automatic maintenance function, choose System Settings > Auto Maintenance. By default, this function is enabled. If this function is enabled, the router reboots during 03:00~05:00 a.m. every day when the traffic is lighter than 3 KB/s, so as to improve the system stability and router service life.
  • Page 111 Note  It is recommended that you do not reset the router, unless you forget your login password or Tenda technical support asks you to do so.  Ensure that the power supply of the router is normal when the router is reset.

  • Page 112: I Appendixes

    I Appendixes I.1 Connecting a Computer to the WiFi Network of the Router A computer can connect to the WiFi network of the router only if it has a wireless network adapter. I.1.1 Windows 8 Step 1 Right-click in the lower-right corner of the desktop. Step 2 Select the WiFi network of the router from the network list that appears.
  • Page 113 ---End Note  If you cannot find the icon, choose Start > Control Panel > Network and Internet > Network and Sharing Center, click Change adapter settings, right-click Wireless Network Connection, and choose Disable. Then, right-click Wireless Network Connection, and choose Enable. If the wireless network is not detected, click in the upper-right corner to refresh the list of ...

  • Page 114: I.2 Configuring The Computer To Obtain An Ip Address Automatically

    ---End If the computer is connected to the network, Connected appears. I.2 Configuring the Computer to Obtain an IP Address Automatically Perform the configuration procedure corresponding to Windows Windows 7, or Windows XP, depending on your OS. A computer installed with a wired network adapter is used as an example to describe the procedures.
  • Page 115 Step 3 Double-click Internet Protocol Version 4 (TCP/IPv4). Step 4 Select Obtain an IP address automatically and Obtain DNS server address automatically, and click OK. - 110 -...
  • Page 116 Step 5 Click OK in the Ethernet Properties window. ---End I.2.2 Windows 7 Step 1 Click in the lower-right corner of the desktop and choose Open Network and Sharing Center. Step 2 Click Local Area Connection and then Properties. - 111 -...
  • Page 117 Step 3 Double-click Internet Protocol Version 4 (TCP/IPv4). Step 4 Select Obtain an IP address automatically and Obtain DNS server address automatically, and click OK. - 112 -...
  • Page 118 Step 5 Click OK in the Local Area Connection Properties window. ---End I.2.3 Windows XP Step 1 Right-click My Network Places on the desktop and choose Properties. Step 2 Right-click Local Area Connection and choose Properties. - 113 -...
  • Page 119 Step 3 Double-click Internet Protocol (TCP/IP). Step 4 Select Obtain an IP address automatically and Obtain DNS server address automatically, and click OK. Step 5 Click OK in the Local Area Connection Properties window. ---End I.3 FAQ Q1: Where should I place my wireless router for wider WiFi coverage? - 114 -...
  • Page 120 A1: To enable the router to provide more stable WiFi signals and cover a wider area, position your router as follows:  Place it high up at the center of your apartment and ensure that there are least walls and ceilings between the router and your wireless devices, such as mobile phones and laptops.
  • Page 121 A5: Choose a connection type based on the description in the following table or based on the connection type detection result provided by the router. You can also consult your ISP on your connection type. Connection Internet Connection Description Type Means Telephone You need to double-click...

  • Page 122: I.4 Technical Support

    Global Hotline (86) 755-27657180 United States 1-800-570-5892 Australia 1300787922 New Zealand 800787922 Hong Kong 00852-81931998 Canada Hotline 1-888-998-8966 You can also contact our technical support by other means. Means Details Skype Tendasz Website http:// www.tendacn.com Email support@tenda.com.cn - 117 -...

  • Page 123: I.5 Safety And Emission Statement

    RJ45 cable. Declaration of Conformity Hereby, SHENZHEN TENDA TECHNOLOGY CO. LTD. declares that the radio equipment type AC18 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.tendacn.com/en/service/page/ce.html...
  • Page 124 RECYCLING This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment. User has the choice to give his product to a competent recycling organization or to the retailer when he buys new electrical or electronic equipment.
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