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After you set up your cable modem and activate your Internet service, you can disconnect the computer and connect a router to the cable modem.
Note: Your cable modem comes with a plug that covers LAN port 2. You can remove the plug to connect a router that supports Ethernet port aggregation. For more information, see the cable modem's user manual.
To connect a router to the cable modem:
You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
For regulatory compliance information, visit https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
Customer-owned cable modems might not be compatible with certain cable networks. Check with your cable Internet provider to confirm that this NETGEAR cable modem is allowed on your cable network.
If you are experiencing trouble installing your cable modem, contact NETGEAR at 1-866-874-8924. If you are experiencing trouble connecting your router, contact the router manufacturer.
Note to CATV system installer: This reminder is provided to call the CATV system installer's attention to Section 820-93 of the National Electrical Code, which provides guidelines for proper grounding and in particular, specifies that coaxial cable shield shall be connected to the grounding system of the building, as close to the point of cable entry as practical.
You must set up your cable modem before activating your Internet service. For more information, see Set Up the Hardware.
Before you start the self-activation process, collect the following information:
Your cable modem's serial number and MAC address are on the cable modem label. The following table lists contact information for cable Internet providers that support your cable modem.
To activate your Internet service:
Cable Internet Provider | Contact Information |
Cablevision | https://www.cableone.net/ 1-877-MY-CABLE (1-877-692-2253) |
Cox | https://www.cox.com/activate 1-888-556-1193 |
Mediacom | https://support.mediacomcable.com/ 1-855-Mediacom (1-855-633-4226) |
Optimum | https://install.optimum.com/JointInstall/ 1-877-810-6750 |
Spectrum | https://www.activate.spectrum.net/ 1-833-267-6094 |
Xfinity | https://register.xfinity.com https://xfinity.com/support/articles/activate-purchasedmodem 1-800-XFINITY (1-800-934-6489) |
Note: Your cable Internet provider's contact information might change. You can also find the contact information in your monthly Internet service billing statement.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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