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Nice EL-DB-WP Quick Start Manual

Nice EL-DB-WP Quick Start Manual

Video doorbell

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EL-DB-WP
EL-DB-2W
Video Doorbell
Quick Start Guide
1

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Questions and answers

Rick Werder
March 21, 2025

Nice doorbell isn't ringing. It rang yesterday. I hit the decline all button. Is there some sort of reset needed?

1 comments:
Mr. Anderson
March 21, 2025

To reset the Nice EL-DB-WP doorbell, follow these steps:

1. Long press the Call button for 3 seconds to enter Network Configuration mode.
2. The device will enable a hotspot connection named “NiceDB-xxxx” (where xxxx is the last four digits of its MAC address).
3. Connect your mobile phone to this Wi-Fi network.
4. Complete the device network configuration via your mobile phone.

If the issue persists, power off the device and contact Nice Technical Support.

This answer is automatically generated

Summary of Contents for Nice EL-DB-WP

  • Page 1 EL-DB-WP EL-DB-2W Video Doorbell Quick Start Guide...
  • Page 2: Table Of Contents

    Table of Contents Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Product Overview .
  • Page 3: Package Contents

    Package Contents Before using the device, check the device model and ensure that the shipped box includes the following items: EL-DB-WP Sealing pad Wall-mounting bracket M3x4 crosshead screw Wiring cover Torx wrench Diode Plastic wall anchor 7-PIN cable M3x6 Torx head screw...
  • Page 4: Voltage And Current Specifications

    Voltage and Current Specifications PoE or 12VDC 1A (EL-DB-WP only) power adapter suggested to power the device . AWG Sizes and Properties Table Power Supply 12VDC 1A Resistance (ohm/km) 33 .9 48 .5 79 .6 Cross-sectional Area (mm²) 0 .5189 0 .3247...
  • Page 5: Device Wiring

    5. Use wet cloth clean device surface softly, and then wipe the surface with dry cloth for cleaning the device . 6. If there is abnormal situation of the device, including uncommon sound and smell, please power off the device and contact Nice Technical Support immediately . Device Wiring...
  • Page 6: Installation

    Installation a. Position the wall-mounting template closely against the wall, aligning it with the wire’s location . b. Use a 6mm hand drill to drill four screw holes with a depth of 25mm . Insert four plastic wall anchors into the holes . Fix the wall-mounting bracket to the wall by tightening four ST4x20 Phillips Head screws to the plastic wall anchors .
  • Page 7 Installation a. Connect the wires to the corresponding interface (for details, refer to“ Wiring Interface”) . b. Tighten the wiring cover with four M3x4 crosshead screws . Insert the sealing pad into the wire opening as indicated in the figure, pushing it upward to ensure a tight seal of the opening .
  • Page 8 Installation If installation is completed, remove the protective film. Alternate installation includes the angled base plate .
  • Page 9: Application Network Topology

    Application Network Topology Touch Panel Controller EL-DB-NX EL-DB-SX EL-DB-WP EL-DB-WP (Wi-Fi - 12vdc) EL-DB-2W LED Status Information LED Status Description Always On Normal Status Blue Flashing Calling/Receiving a call Flashing Offline Purple Always On Talking on a call Red & Blue...
  • Page 10: Indicator Light

    Indicator Light Mode Indicator Status Power on without network Call button: Red light flashes once every 400ms. Card reader area: Flashes once every 400ms . Wi-Fi scanning mode Call button: Always off Card reader area: always on Pre-configuration mode Call button: Always off Card reader area: always off Network configuration mode Call button: Blue light flashes once every 400ms.
  • Page 11: Wi-Fi Configuration

    Wi-Fi Configuration 1. Power the device on with the 12V/1A power supply, and wait until the device Call button light turns RED flashing light and an audible tone is heard. Power Input Red in Relay Color Output 2. Press the Tamper-proof button three times to enter the Wi-Fi scanning mode, indicated by the BLUE flashing light.
  • Page 12 6. Before Network Pre-configuration mode expires, long press the Call button for 3 seconds to enter the Network Configuration mode . 7. The device will automatically enable the hotspot feature while creating a hotspot access connection named “NiceDB-xxxx” with no access password (xxxx = last four digits of the device’s unique MAC address) .
  • Page 13 10. After your mobile phone is connected to the hotspot successfully, your mobile phone will automatically open the browser and enter the Wi-Fi Configuration page. You can also type the hotspot IP address 192.168.188.10 on the mobile phone's browser to enter the configuration page .
  • Page 14: Notes

    Notes...
  • Page 15: Warranty

    Nice North America will repair, or at its option, replace, any device that it finds requires service under this warranty, and will return the repaired or replaced device to the consumer at Nice North America’s cost . Devices must be sent to Nice North America for service at owner’s expense .
  • Page 16 Nice North America 760-438-7000 c/o Customer Service Monday - Friday, 6:00 a .m . – 4:00 p .m . PST 5919 Sea Otter Place, Ste . 100 Carlsbad, CA 92010 Niceforyou.com ©2024 Nice North America LLC. All rights reserved. 10034942 Rev-A...

This manual is also suitable for:

El-db-2w