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Available on our website or directly on the T4, the Help section is where you'll find detailed information on setting up, using, configuring and troubleshooting your T4.
While your T4 works great as a standalone TV box with an aerial, connecting it to the internet unlocks its full potential. Enjoy popular apps such as BBC iPlayer, ITVX and more, along with integrated catch up and a vast collection of on demand programmes and movies. To get started, simply connect your T4 to your Wi-Fi or use an Ethernet cable to connect to your router.
Before You Plug In
Please read the Safety section of the Important Information booklet.
Press ZOOM to enlarge menus for easier viewing, and again to return to normal size.
To customise accessibility and menu preferences, press to open Settings. Choose Accessibility & Language for Subtitles and Audio Description options, and Menu Preferences to adjust menu transparency, the default TV Guide view and more.
All menus allow you to filter programmes by Subtitles, Audio Description or Sign Language. The current filter status is displayed on-screen, along with a hint to press to show filter options. By default, filters are cleared after the T4 enters standby.
To change this, press and go to: Menu Preferences > Clear Filters Automatically.
While watching TV, press S/AD, then select the on-screen option to turn Subtitles or Audio Description on or off.
Quickly access all your T4's menus, apps and live programmes from the Home Screen. Press HOME on your T4 remote to open it from anywhere.
Use the directional pad to navigate through menus and press OK to select the highlighted item. When a programme is highlighted, the actions you can take and the related buttons to press are shown at the top of the screen. For example, you can press OK to watch a live programme or set a reminder for an upcoming programme, and press to get more information about a programme, including showings, future episodes and episodes available to play on demand.
Press BACK to return to the previous step, such as the current time when browsing the TV Guide, or back to the previous menu.
To close menus and return to full-screen TV, press EXIT. You can also press EXIT to close an app like BBC iPlayer and return to where you opened it.
While watching TV, press to show the Channel Browser. Use the directional pad to browse what's on later or on other channels. If you've added favourite channels, press
to cycle through them.
For more information about a highlighted programme, including showings, future episodes and episodes available to play on demand, press again.
Press to pause live TV and start recording the channel for up to 90 minutes. To resume playback, press
again. Press
or
to rewind or fast forward, increasing the speed with each press. Press the opposite button to decrease the speed. To skip, press
for 10 seconds back or
for 30 seconds forward. To return to live TV, press
or EXIT.
Open the TV Guide from the Home Screen or by pressing GUIDE on your T4 remote. You can browse what's on over the next week, or catch up on available programmes from the past week.
The top of the screen displays information and actions available for the highlighted programme. To watch a programme or set a reminder for a future programme, press OK. Programmes marked with will offer the option to restart them in the channel's associated app. Programmes marked with
are available on demand and can be watched immediately. Alternatively, you can add them to your Watchlist to watch later by pressing
.
Press to add or remove the highlighted channel from your Favourites.
There are three different views you can choose from by pressing :
Press to show filter options. You can filter channels by Favourites, TV, HD or Radio, and programmes by Subtitles, Audio Description or Sign Language. Programmes not matching your filter will appear dimmed in the Grid view and hidden in the Channel and Genre views.
Press to get more information about a programme, including showings, future episodes and episodes available to play on demand.
Icons shown at the top of the screen indicate the features of the highlighted programme. When a guidance icon is shown, press to check for more details.
Type
Series
HD
Surround Sound
Split
On Demand
Available to Play
Available for Restart
Coming Soon
On Your Watchlist
Accessibility
Subtitles
Audio Description
Sign Language
Guidance*
Guidance Info
Unsuitable Before Watershed
Universal Rating
Reminder
Reminder
* For the complete list of guidance icons, open Help from the Home Screen.
Open Featured from the Home Screen or by pressing FEATURED on your T4 remote. Explore top on-demand programmes from all your favourite broadcasters, arranged into categories like Comedy, Movies and Sport. Use the directional pad to browse through the categories and programmes, or press to display the complete list of categories for selection.
On-demand programmes are marked with the icon and can also be found in the TV Guide, Search Results and More Info. Press OK to play them in their associated player Guide, Search Results and More Info. Press OK to play them in their associated player app, or
to add them to your Watchlist for later viewing.
Open Watchlist from the Home Screen to browse your collection of on-demand programmes. When a programme is highlighted, its availability is shown at the top of the screen. After expiring, it will move to the Recently Expired section for 14 days before removal. To remove a programme from your Watchlist, press .
In Featured, Watchlist and all content menus, press to filter the programmes shown, or press
for more info and episodes for a programme.
To find broadcast and on demand programmes, open Search from the Home Screen or by pressing SEARCH on your T4 remote.
Enter a programme's name using the on-screen keyboard and suggestions will appear as you type. To view the results, highlight a suggestion or your search term and press OK.
When you open Search, your recent searches will be displayed for quick selection. To clear all recent searches, press before entering a search term. Alternatively, to remove only a specific search, highlight it and press
.
To add a reminder for an upcoming programme, highlight it and press OK. To cancel the reminder, press OK again while the programme is highlighted.
Reminders alert you shortly before a programme begins. By default, reminders are shown only when the T4 is active and not in standby. To watch the programme, select Watch before the reminder countdown ends. If not selected in time, the reminder will be cancelled and the channel will not change.
There's a setting called Reminder Auto Watch that you can change by pressing HOME and going to Settings > System. When enabled, the T4 will automatically switch on from standby for the reminder and change to the appropriate channel. If the T4 is already active, reminders will appear as normal, with the channel changing automatically once the countdown ends.
HDMI Control allows your T4 to communicate with your TV. The Activation Sync feature is turned on when you first set up, providing the following benefits:
To turn off Activation Sync, press and go to: System > HDMI Control.
Additionally, you can enable the Turn Off Devices feature under HDMI Control to have your TV and any connected devices enter standby when your T4 goes into standby.
Note: HDMI Control (also called HDMI-CEC) must be supported by your TV and enabled for these features to operate. Manufacturers may label it differently, such as Anynet+ (Samsung), Viera Link (Panasonic), Simplink (LG), BRAVIA Link and BRAVIA Sync (Sony), or Aquos Link (Sharp).
You can teach the five highlighted buttons on the T4 remote to control your TV:
Initially, the Volume and Mute buttons control your T4's sound. However, for the best sound quality and consistent volume across your TV's sources, you can teach these buttons to control your TV's volume directly instead.
The TV and TV/AV buttons will remain inactive until you teach them to control the corresponding functions on your TV.
Before Starting
Test each button with your TV. If a button does not work, repeat the steps to teach it again. Please note that some TVs use non-standard remote signals and may not be compatible with the T4 remote.
To reset all programmed buttons and return them to their original state, press and hold the S/AD and RED buttons for 3 seconds until the button blinks blue.
PROBLEM | POSSIBLE CAUSE | ACTION |
No picture or sound from the T4 | The HDMI cable may be disconnected. | Check the HDMI connections between the T4 and your TV. |
The input the T4 is connected to may not be selected on your TV. | Select the correct HDMI input (see your TV's manual for guidance). | |
Your TV may not correctly communicate the resolutions it is capable of and an incompatible resolution may be selected. |
| |
The picture and sound keep breaking up or there is no signal | Weak signal from your aerial. | Check your signal by pressing HOME and selecting Information. If it's weak or not present, get a professional to check your installation – your aerial may provide a better signal if it is realigned or moved somewhere else. We don't recommend using an indoor aerial. As a last resort, try using a signal amplifier or booster to improve reception. |
Some TV aerials installed with a signal amplifier need a power supply from the receiver. | Activate the T4's +5V DC supply by going to: Settings > System > 5V Antenna Power. | |
No signal after moving home | The new home is in a different Freeview transmission area. | Select: Settings > Channels > Auto Retune > Retune & Clear Preferences |
The T4 switches off after 3 hours | By default the T4 is set to go to standby after 3 hours without interaction. | Turn Auto Standby off or select a different duration in: Settings > System > Standby Options. |
Video in apps buffers, stutters or stops altogether | Your broadband is not fast enough. A minimum of 3Mbps is recommended for internet video. Faster broadband may still be affected by usage from other devices, reducing the speed available for the T4. | Check your broadband speed with your internet provider and try running an online speed test on a computer or mobile device. If the speed you are getting is less than expected there may be other devices on your network using bandwidth. Try disconnecting them. |
Your T4 is using your Wi-Fi at the same time as too many other devices. | Disconnect other devices from your WiFi or connect your T4 to your internet router with an Ethernet cable. | |
The Wi-Fi signal from your internet router is poor. You can check the Wi-Fi signal by going to: Settings > Internet. | Try adjusting the location of your Wi-Fi router and/or its antenna(s). Also try moving the T4 itself. Alternatively, connect your T4 to your internet router with an Ethernet cable. | |
You've forgotten your PIN | You've forgotten it or someone has changed it. | Your PIN can be reset with the master PIN. Please contact us. |
The T4 does not respond to the T4 remote | The front of the T4 is obstructed. | Ensure the front of the T4 is not obstructed. |
Batteries are weak. | Replace batteries in the T4 remote. | |
The volume & mute buttons on the T4 remote do nothing | They have been programmed to control the volume of another device. | Reset your T4 remote by following the instructions in Resetting Your Remote. |
Loop Out doesn't work in Standby | The Loop Out in Standby setting is not turned on. | Turn it on in: Settings > System > Standby Options. |
The T4 reports 'No internet detected' | The connection from your internet provider is down. | Check if the connection works on another device. If not, contact your provider. If it does, restart your router and contact us for further help. |
Standby Button Blink
The standby button blinks blue when a button is pressed. To toggle this off or on, hold the 'S/AD' and '1' buttons for 3 seconds.
Need help?
Call: 020 8450 0005
Visit: manhattan-tv.com/help
Check the Freeview coverage in your area.
Visit: freeview.co.uk/help
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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