Roborock Q5 Pro+ (Q50ULE) - Robotic Vacuum Cleaner Manual

Product Overview

Robot (Top View)

• Power/Clean
  • Press and hold to turn the robot on or off
  • Press to start cleaning
• Power Indicator
  
  • White: Battery level ≥ 20%
  • Red: Battery level < 20%
  • Pulsing: Charging or starting up
  • Flashing red: Error
• WiFi Indicator Light
  
  • Flashing blue slowly: Waiting for connection
  • Flashing blue quickly: Connecting
  • Steady blue for five seconds: WiFi connected

• Spot Clean/Child Lock
  • Press to Spot clean
  • Press and hold for 3 seconds to turn on/off the child lock

• Dock
  • Press to return to dock

Note: Press any button to stop the robot during cleaning or docking.

1. Vertical Bumper
2. LiDAR Sensor
3. Wall Sensor
4. Dock Locator

2. Robot (Bottom View)
   
   1. Cliff Sensors
   2. Omnidirectional Wheel
   3. Charging Contacts
   4. Side Brush
   5. Main Brushes
   6. Main Brush Cover
   7. Main Wheels
3. Robot (Dustbin Removed)
   
   1. Air Inlets
   2. Reset Button
   3. Air Outlet
4. Dustbin
   
   1. Dustbin Latch
   2. Washable Filter
5. Power Cable
   
6. Adjustable Water Tank
   (Optional)
   
   1. Water Tank Stopper
   2. Filter Components
   3. Water tank
   4. Water Tank Latch
   5. Flow Control
7. Mop Cloth (Optional)
   
   1. Mop Cloth
   2. Hook and Loop Pads
8. Dustbin (Disposable Dust Bag Pre-Installed)
   
9. Dustbin Cover
   
10. Disposable Dust Bag
    
11. Base
    
    1. Air Duct Cover Screws (10)
    2. Air Duct Cover
    3. Screwdriver
    4. Base Fastening Screws (6)
12. Auto-Empty Dock
    
    1. Dustbin Cover
    2. Dustbin
    3. Base
    4. Status Indicator Light
       • Steady white: Standby
       • Flashing white: Emptying
       • Steady red: Malfunction
       • Light off: Charging Robot/Not Powered On
    5. Dock Location Beacon
    6. Charging Contacts
    7. Suction Inlet
    8. Electrode Brushes
13. Auto-Empty Dock (Cover Removed)
    
    1. Dust Bag Slot
    2. Filter
14. Power Cable Storage
    
    1. Power Cable Storage Slot
    2. Cable Outlet
    3. Power Port

Note: Power cable can be pulled out at both sides.

Installation

1. Tidy cables and loose items from the ground and move any unstable, fragile, precious, or dangerous items to prevent personal injury or property damage due to items becoming tangled in, struck by, or knocked over by the robot.
2. When using the robot in a raised area, always use a secure physical barrier to prevent accidental falls that may result in personal injury or property damage.

Note: When using the robot for the first time, follow it throughout its whole cleaning route and watch for potential problems. The robot will be able to clean by itself in future uses.

Position the charging dock

1. Take the screwdriver from its storage bin at the bottom of the base.
   
2. Place dock upside down on a soft, flat surface (carpet/towel/ cloth) and attach the base by using the six screws provided.
   
   Note: Hold the dustbin cover securely when upside down to prevent damage from falling.
3. Connect the power cable to the dock, and keep the excess cable inside the storage slot.
   
4. Place the dock on a hard and flat floor (wood/tile/concrete etc.), flat against a wall. Keep at least 0.3 m (1 ft) of clearance on either side and 1 m (3 ft) both in front and above.
   
   Make sure the location has good WiFi for a better experience with the mobile app, and then plug it in.
   1. more than 0.3 m (1ft)
   2. more than 1 m (3ft)

Notes:

• The status indicator light turns off automatically when the robot is charging.
• The status indicator turns red if an error occurs.
• Do not use without a dustbin cover or dust bag.
• Place the dock on a flat floor away from fire, heat, and water. Avoid narrow spaces or locations where the robot may be suspended in the air.
• Placing the dock on a soft surface (carpet/mat) may cause the dock to tilt over and cause problems docking and departing.
• Keep excess power cable inside the storage slot so that the robot will not get tangled in the cables, and the dock will not be dragged away or disconnect from the power supply.
• Keep the dock away from direct sunlight or anything that may block the dock location beacon; otherwise, the robot may fail to return to the dock.
• The Auto-Empty Dock recharges and empties. Store the standard robot dock before use. Failure to do so may cause issues returning to dock.
• Maintain the dock according to the maintenance instructions. Do not clean the dock with a wet cloth.

Emptying

Auto-emptying will begin when the robot returns to the dock after cleaning. Press the button to trigger emptying manually. Press any button to stop emptying.
Notes:

• The status indicator light on the dock turns off automatically when the robot is charging.
• Do not use without dustbin cover or dust bag.
• Place the dock on a flat floor away from fire, heat, and water. Avoid narrow spaces or locations where the robot may be suspended in the air.
• Placing the dock on a soft surface (carpet/mat) may cause the dock to tilt over and cause problems docking and departing.
• Keep the excess power cable inside the storage slot so that the robot will not get tangled in the cables, and the dock will not be dragged away or disconnect from the power supply.
• Keep the dock away from direct sunlight or anything that may block the dock location beacon; otherwise, the robot may fail to return to the dock.
• The Auto-Empty Dock recharges and empties. Store the standard robot dock before use. Failure to do so may cause issues returning to dock.
• Maintain the dock according to the maintenance instructions. Do not clean the dock with a wet cloth.
• Avoid frequent manual emptying.
• Images are for illustration purposes only and may not exactly represent the product.

Powering on & Charging

Press and hold the button to power on the robot. Wait until the power light is steady, and then place the robot on the dock to charge. The robot is equipped with high-performance lithium-ion rechargeable battery pack. To maintain battery performance, keep the robot charged during normal use.
Note: The robot may not turn on when the battery is low. In this case, place the robot directly onto the dock to charge.

Using the mopping module

1. Adjust the water flow
   Slide the switch down to increase the water flow and up to decrease the water flow.
2. Fill the water tank
   Remove the water tank stopper, fill it with water, and close it.
3. Install the mop cloth
   Dampen the mop cloth and wring it until it stops dripping. Insert it into the bottom along the attachment slot and stick it firmly in place.
4. Install the mopping module
   Slide the mopping module along the back of the robot as indicated by the arrow. A click indicates that it is locked in place.

Notes:

• To prevent excessive dirt buildup during first-time use, floors should be vacuumed at least three times before mopping.
• If carpets are present, draw No-Go Zones or Invisible Wall to prevent the robot going on them, or roll them up.
• To avoid water tank corrosion, do not use cleaning fluid or disinfectant.
• The mop cloth should be cleaned after 60 minutes of mopping to ensure water flow and cleaning performance.

Remove the mopping module

When the robot returns to the dock after cleaning, press the latches on both sides, and slide the mopping module backwards to remove it.
Notes:

• Wash the mop cloth after each use, and regularly empty the water tank of unused water to prevent odor.
• Remove the mopping module when not mopping.

Connecting to the App

This robot supports both Roborock and Mi Home apps. Choose the one that best meets your needs.

1. Download App
   Option 1: Search for "Roborock" in the App Store or Google Play or scan the QR code to download and install the app.

Option 2: Search for "Mi Home" in the App Store or Google Play or scan the QR code to download and install the app.

2. Reset WiFi
   Press and hold the and buttons until you hear the "Resetting WiFi" voice alert. The reset is complete when the WiFi indicator flashes slowly. The robot will then wait for a connection.
   Note: If you cannot connect to the robot due to your router configuration, a forgotten password, or any other reason, reset the WiFi and add your robot as a new device.
3. Add device
   Open the Roborock App, tap the "Scan to Connect" button, or open the Mi Home app, tap "+" in the top right corner and add the device as instructed in the app.
   Notes:
   • The actual process may vary due to ongoing app updates. Follow the instructions provided in the app.
   • Only 2.4 GHz WiFi is supported.
   • If the robot waits more than 30 minutes for a connection, WiFi will be automatically disabled. If you want to reconnect, reset the WiFi before proceeding.

Instructions

On/Off

Press and hold the button to turn on the robot. The power indicator will turn on and the robot will enter standby mode. Press and hold the button to turn off the robot and complete the cleaning cycle.
Note: The robot cannot be turned off when it is being charged.

Starting Cleaning

Press the button to start cleaning. The robot will plan its cleaning route according to its scan of the room. It splits a room into zones, first draws out zone edges, and then fills the zone in a zigzag pattern. In so doing, the robot cleans all zones one by one, efficiently cleaning the house.

Notes:

• To allow the robot to automatically vacuum and return to the dock, start the robot from the dock. Do not move the dock during cleaning.
• Cleaning cannot start if the battery level is too low.
  Allow the robot to charge before starting the cleanup.
• If cleaning is completed in less than 10 minutes, the area will be cleaned twice.
• If the battery runs low during the cleaning cycle, the robot will automatically return to the dock. After charging, the robot will resume where it left off.

Spot Cleaning

Press the button to start spot cleaning. Cleaning range: The robot cleans a 1.5 m (4.9 ft) x 1.5 m (4.9 ft) square area centered on itself.
Note: After spot cleaning, the robot will automatically return to the starting point and enter Standby mode.

Pause

When the robot is running, press any button to pause it, press the button to resume cleaning, and press the button to send it back to the dock.
Note: Placing a paused robot on the dock manually will end the current cleanup.

Sleep

If the robot is paused for over 10 minutes, it will go to sleep, and the power indicator will flash every few seconds. Press any button to wake the robot up.
Notes:

• The robot will not go to sleep when it is charging.
• The robot will automatically shut down if left in sleep mode for more than 12 hours.

DND Mode

The default Do Not Disturb (DND) period is from 22:00 to 08:00. You can use the app to disable the DND mode or modify the DND period. When DND mode is activated, the robot will not automatically resume cleanup, the power indicator light will dim, and the volume of the voice prompts will lower.

Child Lock

Press and hold the button to enable/ disable the child lock. You can also set it in the app. Once enabled, the robot will not react to button presses when it is stationary. When the robot is cleaning or docking, press any button to stop it.

Charging

After cleaning, the robot will automatically return to the dock to charge.
In Pause mode, press the button to send the robot back to the dock. The power indicator will pulse as the robot charges.
Note: If the robot fails to find the dock, it will automatically return to its starting location. Place the robot on the dock manually to recharge.

Error

If an error occurs, the power indicator will flash red and a voice alert will sound.
Notes:

• The robot will go to sleep automatically if left in a malfunctioning state for over 10 minutes.
• Placing a malfunctioning robot on the dock manually will end the current cleanup.

System Reset

If the robot does not respond when a button is pressed or cannot be turned off, reset the system. Press the Reset button, and the robot will reset automatically.
Note: After resetting the system, scheduled cleaning, WiFi, etc. will be restored to factory settings.

Restore Factory Settings

If the robot does not function properly after a system reset, switch it on. Press and hold the button and at the same time, press the Reset button until you hear the "Restoring factory settings" voice prompt. The robot will then be restored to factory settings.

Routine Maintenance

Main Brushes

* Clean every 2 weeks and replace every 6-12 months.

1. Main Brush Cover
2. Latches
3. Main Brush Bearing
4. Main Brush
5. Main Brush Caps
6. Turn over the robot and press the latches to remove the main brush cover.
7. Remove the main brush and pull out the main brush bearing.
8. Pull out the main brush caps.
9. After removing the tangled hair or dirt at both ends of the main brush, reinstall it, press on the main brush cover to lock it in place.

Notes:

• Main brush should be wiped down with a wet cloth and left to dry away from direct sunlight.
• Do not use corrosive cleaning fluids or disinfectants to clean the main brush.

Side Brush

* Clean monthly and replace every 3-6 months.

1. Unscrew the side brush screw.
2. Remove and clean the side brush.

Reinstall the brush and tighten the screw.

Omnidirectional Wheel

* Clean as required.

1. Use a tool, such as a small screwdriver, to pry out the axle and take out the wheel.
   
   Note: The omnidirectional wheel bracket cannot be removed.
2. Rinse the wheel and the axle with water to remove any hair and dirt.
   
   Dry and reattach the wheel, pressing it firmly in place.

Main Wheels

* Clean monthly.
Clean the main wheels with a soft, dry cloth.

Dustbin and Washable Filter

* Clean every week and filter should be replaced every 6-12 months

1. Press the dustbin latch and slide the dustbin backwards.
   
2. Remove the washable filter and empty the dustbin.
   
3. Fill the dustbin with clean water. Gently shake the dustbin, and then pour out the dirty water.
   
   Note: To prevent blockage, only use clean water without any cleaning liquid.
4. Rinse the washable filter repeatedly and tap it to remove as much dirt as possible.
   
   Note: Do not touch the surface of the filter with your hands, brush, or hard objects to avoid potential damage.
5. Leave the dustbin and the washable filter to dry and reinstall them.
   

Robot Sensors

* Clean every month
Use a soft, dry cloth to wipe all sensors, including:

1. Dock Locator
   
2. Wall Sensor
   
3. Four Cliff Sensors
   

Mop Cloth

* Clean after each use and replace every 3 to 6 months
Remove the mop cloth from the mopping module. Wash and air dry the mop cloth.

Notes:

• After cleaning, always remove the mop cloth to prevent dirty water from leaching back into the clean water tank.
• A dirty mop cloth will compromise the washing performance. Clean it before use.

Filter Components

* Replace them every 1 to 3 months

1. Mop Attachment Slot
   
   1. Move your finger along the notch to remove each filter.
   2. Insert new filter components and make sure they are properly installed.

Note: To ensure cleaning performance, replace the filter components every 1 to 3 months, depending on the water quality and how often you use the robot.

Dust Bag Replacement

* Replace as required.

1. Remove the dustbin cover vertically as shown.
2. Lift the dust bag out of the dustbin and discard it.
   Note: The dust bag handle seals the bag on removal to prevent dust leakage.
3. Clean the filter with a dry cloth.
4. Install a new dust bag in place along the slot and put the dustbin cover back.

Air Duct

* Clean as required.

1. Unscrew the screws (10) and remove the cover.
   
2. Wipe the air duct and cover with a dry cloth.
   
3. Reinstall the cover and screw it back in place.
   

Charging Contact Areas

* Clean as required.
Use a soft dry cloth to wipe the charging contacts on the robot. Clean the dock location beacon, charging contacts, and electrode brushes on the dock.

Battery

The robot is equipped with a high performance lithium-ion rechargeable battery pack. To maintain battery performance, keep the robot charged during normal use.
Note: If the robot will be left unused for a long period, turn it off and charge it at least every three months to avoid battery damage caused by over-discharge.

How to remove the battery:
Note: The following information is only suitable for the situation that the robot will be disposed of or its battery cannot function normally after recharging.

1. Operate the robot without connecting to the dock until it runs out of battery.
2. Turn off the robot.
3. Unscrew the battery cover.
4. Remove the battery cover.
5. Press the clip to pull out the battery connector.
6. Remove the battery.

Notes:

• Before removing the battery, make sure it is fully drained. Do not attempt to remove the battery if the robot is connected to the charging dock.
• Remove the entire battery pack. Avoid damaging the battery pack casing to avoid short-circuits or leakage of hazardous substances.
• In the event of accidental contact with battery fluid, rinse thoroughly with water and seek immediate medical care.

Basic Parameters

Robot

Note: The serial number is on a sticker on the underside of the robot.

Auto-Empty Dock

Common Issue

• For use only with roborock CDZ12RR, CDZ20RR, AED06LRR or AED07LRR charger.
• Place the cords from other appliances out of the area to be cleaned.
• Do not operate the vacuum in a room where an infant or child is sleeping.
• Do not operate the vacuum in an area where there are lit candles or fragile objects on the floor to be cleaned.
• Do not operate the vacuum in a room that has lit candles on furniture that the vacuum may accidentally hit or bump into.
• Do not allow children to sit on the vacuum.
• Unplug the appliance before making any adjustments, changing accessories, or storing appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
• Do not carry the product using a dock base or dustbin.
• Place the dock on a flat floor away from fire, heat, and water. Avoid narrow spaces or locations where the robot may be suspended in the air.
• The product must be switched off and the plug must be removed from the socket outlet when not in use, before cleaning or maintaining the product.
• This product can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the product in a safe way and understand the hazards involved. Children shall not play with the product. Cleaning and user maintenance shall not be made by children without supervision.
• Do not use wet cloth or liquids for cleaning the charging contacts.
• Do not dismantle, repair or modify the battery or charging dock.
• If the dock is placed in an area susceptible to thunderstorms or with unstable voltage, take protection measures.
• Keep the charging dock away from heat (such as radiators).

Battery and Charging

• To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.
• Do not wipe the charging contacts with wet cloth or wet hands.
• Turn the robot off and use original packaging for shipment.
• If placing the robot into storage, charge it fully and turn it off before placing it in a cool dry place. Recharge it at least every three months to prevent the battery over discharging.
• Do not use the product when the temperature is higher than 40°C (104°F) or lower than 4°C (39°F), or there is any liquid or sticky substance on the floor.

International Symbols Explanation
~ – ALTERNATING CURRENT symbol [symbol IEC 60417-5032 (2009-02)]
⎓ – DIRECT CURRENT symbol [symbol IEC 60417-5031 (2009-02)]