Philips Brilliance 279P1, 288E2E - Monitor Manual

Setting up the device

Installation

Package contents

*Different according to region

Install the base

1. Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen.
   
2. Hold the stand with both hands.
   
   1. Gently attach the base to the stand.
   2. Use your fingers to tighten the screw located at the bottom of the base.
   3. Use a screwdriver to tighten the screw located at the bottom of the base, and secure the base to the stand tightly.
   4. Gently attach the stand to the VESA mount area until the latch locks the stand.

Prevent Tipping

When using the display, fasten the LCD to a wall using a cord or chain that can support the weight of the monitor in order to prevent the monitor from falling.

Note
Installing must be done by a qualified technician, and please contact your supplier for more information.

Connecting to your PC

1. Power Switch
2. AC power input
3. HDMI1 input
4. HDMI2 input
5. DisplayPort input
6. USB C
7. RJ45 input(279P1)
8. Audio out
9. USB downstream
10. USB downstream/USB fast charger
11. Kensington anti-theft lock

Connect to PC

1. Connect the power cord to the back of the monitor firmly.
2. Turn off your computer and unplug its power cable.
3. Connect the monitor signal cable to the video connector on the back of your computer.
4. Plug the power cord of your computer and your monitor into a nearby outlet.
5. Turn on your computer and monitor. If the monitor displays an image, installation is complete.

USB C driver installation for RJ45

Before using the USB C docking display, please ensure to install the USB C driver.
You can find the "LAN Drivers" from CD disk if bundled or go to Philips website support page to download the driver.

Please follow the steps for the installation:

1. Install the LAN driver that matches your system.
2. Double click driver to install, and follow Window's instructions to proceed with installation.
3. It will show "success" when the installation is finished.
4. You must reboot your computer after the installation has completed.
5. Now you will be able to see "Realtek USB Ethernet Network Adapter" from your program installed list.
6. We recommend to periodically visit the above web link to check for the availability of the most updated driver.

Note
Please contact Philips service hotline for Mac address clone tool as necessary.

USB hub

To comply with International energy standards, the USB hub/ports of this display are disabled during Standby and Off modes.
Connected USB devices will not work in this state.
To permanently put the USB function in "ON" state, please go to OSD Menu, then select "USB standby mode", and switch it to "ON" state. Somehow if your monitor reset to factory setting, ensure to select "USB standby mode" to "ON" state in OSD menu.

USB charging

This display has USB ports capable of standard power output including some with USB Charging function (identifiable with power icon ). You can use these ports to charge your Smart phone or power your external HDD, for example. The display must be powered ON at all times to be able to use this function.

Some select Philips displays may not Power or Charge your device when it enters to "Sleep/Standby" mode (White power LED blinking). In that case, please enter to OSD Menu and select "USB Standby Mode", then, turn the function to "ON" mode (default=OFF). This will then keep the USB power and charging functions active even when the monitor is in sleep/standby mode.

Note
If you Turn OFF your monitor via the power switch at any given time, all the USB ports will power OFF.

USB 2.4Ghz wireless devices, such as, wireless mouse, keyboard, and headphones, maybe have interference by the high-speed signal of USB 3.2 devices, which may result in a decreased efficiency of the radio transmission. Should this happen, please try the following methods to help reduce the effects of interference.

• Try to keep USB2.0 receivers away from USB3.2 connection port.
• Use a standard USB extension cable or USB hub to increase the space between your wireless receiver and the USB3.2 connection port.

Operating the device

Description of the control buttons

		Switch monitor's power ON and OFF.
		Access the OSD menu. Confirm the OSD adjustment.
		Adjust the OSD menu.
		PowerSensor
		Change the signal input source.
		Return to previous OSD level.
		SmartImage. There are multiple selections: EasyRead, Office, Photo, Movie, Game, Economy, LowBlue Mode, SmartUniformity, Off. 279P1LR When the monitor receives HDR signal, SmartImage will show HDR menu: There are multiple selections: HDR Game, HDR Movie, HDR Photo, Personal and Off.

Description of the On Screen Display

What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window. A user friendly on screen display interface is shown as below:

Basic and simple instruction on the control keys
In the OSD shown above, you can press buttons at the front bezel of the monitor to move the cursor, and press OK button to confirm the choice or change.

The OSD Menu
Below is an overall view of the structure of the On-Screen Display. You can use this as a reference when you want to work your way around the different adjustments later on.

Note
If this display has "DPS" for ECO design, the default setting is "ON" mode: it makes the screen looks slightly dim; for optimum brightness, enter to the OSD to set "DPS" to "OFF" mode.

Resolution notification

This monitor is designed for optimal performance at its native resolution, 3840 x 2160. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 3840 x 2160 for best results.

Display of the native resolution alert can be switched off from Setup in the OSD (On Screen Display) menu.

Note
If your Ethernet connection seems slow, please enter OSD menu and select USB3.2 which supports the LAN speed to 1G.

Physical Function

• To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees.
• Do not press the screen while adjusting the angle of the monitor.
  Grasp only the bezel.

Remove the Base Assembly for VESA Mounting

Before you start disassembling the monitor base, please follow the instructions below to avoid any possible damage or injury.

1. Extend the monitor base to its maximum height.
   
2. Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen. Then lift the monitor stand.
   
3. While keeping the release button pressed, tilt the base and slide it out.
   

Note
This monitor accepts a 100mm x 100mm VESA-Compliant mounting interface. VESA Mounting Screw M4. Always contact manufacturer for wall-mount installation.

* Display design may differ from those illustrated.

• To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees.
  
• Do not press the screen while adjusting the angle of the monitor.
  Grasp only the bezel.

Image Optimization

SmartImage

What is it

SmartImage provides presets that optimize display for different types of content, dynamically adjusting brightness, contrast, color and sharpness in real time. Whether you're working with text applications, displaying images or watching a video, Philips SmartImage delivers great optimized monitor performance.

Why do I need it

You want a monitor that delivers optimized display all your favorite types of content, SmartImage software dynamically adjust brightness, contrast, color and sharpness in real time to enhance your monitor viewing experience.

How does it work

SmartImage is an exclusive, leading edge Philips technology that analyzes the content displayed on your screen. Based on a scenario you select, SmartImage dynamically enhances the contrast, color saturation and sharpness of images to enhance the contents being displayed - all in real time with the press of a single button.

How to enable SmartImage

1. Press to launch the SmartImage on screen display.
2. Keep pressing to toggle among EasyRead, Office, Photo, Movie, Game, Economy, LowBlue Mode, SmartUniformity, Off.
3. The SmartImage on screen display will remain on screen for 5 seconds, or you can also press "OK" to make confirmation.

There are multiple selections: EasyRead, Office, Photo, Movie, Game, Economy, LowBlue Mode, SmartUniformity, Off.

• EasyRead: Helps improve reading of text based application like PDF ebooks. By using a special algorithm which increases the contrast and boundary sharpness of text content, the display is optimized for a stress-free reading by adjusting the brightness, contrast and color temperature of the monitor.
• Office: Enhances text and dampens brightness to increase readability and reduce eye strain. This mode significantly enhances readability and productivity when you're working with spreadsheets, PDF files, scanned articles or other general office applications.
• Photo: This profile combines color saturation, dynamic contrast and sharpness enhancement to display photos and other images with outstanding clarity in vibrant colors - all without artifacts and faded colors.
• Movie: Ramped up luminance, deepened color saturation, dynamic contrast and razor sharpness displays every details in darker areas of your videos without color washout in brighter areas maintaining a dynamic natural values for the ultimate video display.
• Game: Turn on over drive circuit for best response time, reduce jaggy edges for fast moving objects on screen, enhance contrast ratio for bright and dark scheme, this profile delivers the best gaming experience for gamers.
• Economy: Under this profile, brightness, contrast are adjusted and backlighting finetuned for just right display of everyday office applications and lower power consumption.
• LowBlue Mode: LowBlue Mode for easy on-the-eyes productivity Studies have shown that just as ultra-violet rays can cause eye damage, shortwave length blue light rays from LED displays can cause eye damage and affect vision over time. Developed for wellbeing, Philips LowBlue Mode setting uses a smart software technology to reduce harmful shortwave blue light.
• SmartUniformity: Fluctuations in brightness and color on different parts of a screen are a common phenomenon among LCD monitors. Typical uniformity is measured around 75-80%. By enabling Philips SmartUniformity feature, display uniformity is incr eased to above 95%. This produces more consistent and true images.
• Off: No optimization by SmartImage.

Note
Philips LowBlue mode, mode 2 compliance with TUV Low Blue Light certification, you can have this mode by simply press the hotkey , then press to select LowBlue Mode, see above SmartImage selection steps.

279P1LR
When this display receives HDR signal from the connected device, select a picture mode that best fits your needs.
There are 5 modes to select: HDR Game, HDR Movie, HDR Photo, Personal, and Off.

• HDR Game: Ideal setting to optimize for playing video games. With brighter white and darker black, the gaming scene is vivid and revealing more details, easily spot enemies hiding in the dark corner and shadows.
• HDR Movie: Ideal setting for watching HDR movie. Deliver better contrast and brightness for more realistic and immerse viewing experience.
• HDR Photo: Enhancing red, green, and blue for true-to-life visuals.
• Personal: Customize available settings in picture menu.
• Off: No optimization by SmartImage HDR.

Note
To switch off HDR function, please disable from Input device and its content.
Inconsistent HDR settings between input device and monitor may cause unsatisfying images.

SmartContrast

What is it

Unique technology that dynamically analyzes displayed content and automatically optimizes a Monitor's contrast ratio for maximum visual clarity and viewing enjoyment, stepping up backlighting for clearer, crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds.

Why do I need it

You want the very best visual clarity and viewing comfort for every type of content. SmartContrast dynamically controls contrast and adjusts backlighting for clear, crisp, bright gaming and video images or displays clear, readable text for office work. By reducing your monitor's power consumption, you save on energy costs and extend the lifetime of your monitor.

How does it work

When you activate SmartContrast, it will analyse the content you are displaying in real time to adjust colors and control backlight intensity. This function will dynamically enhance contrast for a great entertainment experience when viewing videos or playing games.

HDR

HDR Settings in Windows10 system.

Steps

1. Right click on the desktop, enter to Display settings.
2. Select the display/monitor.
3. Adjust resolution to 3840 x 2160
4. Turn the "HDR and WCG" to on mode.
5. Adjust Brightness for SDR content.
   

Note
Windows10 edition is required; always upgrade to the most updated version.
Below linkage is for the further more information from mircrosoft official website.
https://support.microsoft.com/enau/help/4040263/windows-10-hdradvanced-color-settings

Note
To switch off HDR function, please disable from Input device and its content. Inconsistent HDR settings between input device and monitor may cause unsatisfying images.

LightSensor

What is it

Light Sensor is a unique and intelligent way of optimizing picture quality by measuring and analyzing the incoming signal to automatically adjust picture quality settings. Light Sensor uses a sensor to adjust the picture brightness depending on the room light conditions.

How to enable LightSensor

1. Press button on the front bezel to enter OSD menu screen.
2. Press or button to select main menu [LightSensor], then press button OK.
3. Press or button to turn on or off the LightSensor.

PowerSensor

How does it work

• PowerSensor works on principle of transmission and reception of harmless "infrared" signals in order to detect user-presence.
• When the user is in front of the monitor, the monitor operates normally, at the predetermined settings that the user has set- i.e. brightness, contrast, color, etc
  
• Assuming that the monitor was set to 100% of brightness for example, when the user leaves his seat and is no longer in front of the monitor, the monitor automatically reduces the power consumption upto 80%.
  

Power consumption as illustrated above is for reference purpose only

Setting

Default settings
PowerSensor is designed to detect the presence of the user located between 30 and 100 cm (12 and 40 inches) from the display and within five degrees left or right of the monitor.

Custom settings
If you prefer to be in a position outside the perimeters listed above, choose a higher strength signal for optimal detection efficiency: The higher the setting, the stronger the detection signal. For maximum PowerSensor efficiency and proper detection, please position yourself directly in front of your monitor.

• If you choose to position yourself more than 100 cm or 40 inches from the monitor use the maximum detection signal for distances up to 120 cm or 47 inches. (Setting 4)
• Since some dark colored clothing tends to absorb infrared signals even when the user is within 100 cm or 40 inches of the display, step up signal strength when wearing black or other dark clothes.

How to adjust settings

If PowerSensor is not operating correctly inside or outside the default range, here's how to fine-tune detection:

• Press the PowerSensor hot key.
  
• You will find the adjustment bar.
• Adjust the PowerSensor detection adjustment to Setting 4 and press OK.
  
• Test the new setup to see if PowerSensor properly detects you in your current position.
• PowerSensor function is designed to work in Landscape mode (horizontal position) only. After PowerSensor turn on it, it will automatically turn Off if the monitor is used in Portrait mode (90 degree/vertical position); it will automatically turn ON if monitor is returned to its default Landscape position.
  

Above illustrations are for reference purpose only, may not reflect the exact display of this model.

Note
A manually selected PowerSensor mode will remain operational unless and until it is readjusted or the default mode is recalled. If you find that the PowerSensor is excessively sensitive to nearby motion for some reason, please adjust to a lower signal strength. Keep sensor lens clean, if the sensor lens is dirty, wipe it with alcohol to avoid reducing of distance detection.

Power Delivery and Smart Power

You can power your compatible device with up to 90 Watts of power from this monitor.

What is it

Smart Power is an exclusive Philips technology that provides flexible power delivery options for various devices.
This is useful for recharging high performance laptops with only one cable.
With Smart Power, the monitor makes it possible to deliver up to 90W of power through the USB-C port, compared to the standard 65W.
To prevent damaging the device, Smart Power enables protections to limit current draw.

How to enable Smart Power

1. Press button on the front bezel to enter OSD menu screen.
2. Press or button to select main menu [Setup], then press button OK.
3. Press or button to turn on or off the [Smart Power].

Power through USB-C port

1. Connect the device to the USB-C port.
2. Turn on [Smart Power].
3. If [Smart Power] is on, and USB-C is used for power, then maximum power delivery depends on the brightness value of the monitor. You may adjust the brightness value manually to increase power delivery from this monitor.

There are 3 power delivery levels:

	Brightness value	Power Delivery from USB-C
Level 1	0~20	90W
Level 2	21~60	85W
Level 3	61~100	80W

Note

• If [Smart Power] is on, and DFP (Downstream Facing Port) is using more than 5W, then USB-C can only deliver up to 65W.
• If [Smart Power] is off, then USB-C can only deliver up to 65W.
• PowerSensor and LightSensor cannot be enabled with Smart Power simultaneously.

Designs to prevent computer vision syndrome

Philips monitor is designed to prevent eye strain caused by prolonged computer use.

Follow below instructions and use Philips monitor to efficiently reduce fatigue and maximum working productivity.

1. Appropriate environment lighting:
   • Adjusting the environment lighting similar to that of your screen brightness, avoid the fluorescent lighting, and surfaces that don't reflect too much light.
   • Adjusting the brightness and contrast to appropriate level.
2. Good working habits:
   • Excessive usage of monitor can cause eye discomfort, it's better to take shorter breaks more often at your workstation than longer breaks and less often; for example a 5-10 minute break after 50-60-minute continuous screen use is likely to be better than a 15-minute break every two hours.
   • Looking at something varying distances after a long period focusing on the screen.
   • Gently closing and rolling your eyes to relax.
   • Conscious blinking often while working.
   • Gently stretch your neck, and slowly tilt your head forward, backward, side for pain relief.
3. Ideal working posture
   • Reposition your screen to appropriate height and angle according to your height.
4. Choose Philips monitor for easy-oneyes.
   • Anti-glare screen: Anti-glare screen efficiently reduces annoying and distracting reflections that caused eye fatigue.
   • Flicker-free technology designs to regulate brightness and reduce flicker for more comfortable viewing.
   • LowBlue mode: Blue light may cause eye strains. Philips LowBlue mode allows you to set different blue light filter levels for variety working situation.
   • EasyRead mode for a paperlike reading experience, giving a more comfortable viewing experience while dealing with long documents on the screen.

Technical Specifications

Note

1. This data is subject to change without notice.
2. SmartUniformity and Delta E information sheets are included in the box.
3. When [Smart Power] turns on, USB-C can delivery up to 90W(279P1).

Resolution & Preset Modes
Maximum Resolution
3840 x 2160 @ 60 Hz
Recommended Resolution
3840 x 2160 @ 60 Hz

H. freq (kHz)	Resolution	V. freq (Hz)
31.47	720 x 400	70.09
31.47	640 x 480	59.94
35.00	640 x 480	66.67
37.86	640 x 480	72.81
37.50	640 x 480	75.00
35.16	800 x 600	56.25
37.88	800 x 600	60.32
46.88	800 x 600	75.00
48.08	800 x 600	72.19
47.73	832 x 624	74.55
48.36	1024 x 768	60.00
56.48	1024 x 768	70.07
60.02	1024 x 768	75.03
44.77	1280 x 720	59.86
60	1280 x 960	60
63.89	1280 x 1024	60.02
79.98	1280 x 1024	75.03
55.94	1440 x 900	59.89
65.29	1680 x 1050	59.95
67.50	1920 x 1080	60.00
88.79	2560 x 1440	59.95
67.50	3840 x 2160	30.00
135.50	3840 x 2160	60.00

Note
Please notice that your display works best at native resolution of 3840 x 2160. For best display quality, please follow this resolution recommendation.

Power Management

If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically. The following table shows the power consumption and signaling of this automatic power saving feature:

279P1
Power Management Definition
VESA Mode	Video	H-sync	V-sync	Power Used	LED Color
Active	ON	Yes	Yes	35.8 W (typ.) 175.7 W (max.)	White
Sleep (Standby mode)	OFF	No	No	0.3 W	White (blink)
Off mode (AC Switch)	OFF	-	-	0 W	OFF
279P1LR
Power Management Definition
VESA Mode	Video	H-sync	V-sync	Power Used	LED Color
Active	ON	Yes	Yes	35.5 W (typ.) 109.5 W (max.)	White
Sleep (Standby mode)	OFF	No	No	0.3 W	White (blink)
Off mode (AC Switch)	OFF	-	-	0 W	OFF

The following setup is used to measure power consumption on this monitor.

• Native resolution: 3840 x 2160
• Contrast: 50%
• Brightness: 70%
• Color temperature: 6500k with full white pattern

Note
This data is subject to change without notice.

Philips Device Pixel Defect Policy

Philips strives to deliver the highest quality products. We use some of the industry's most advanced manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT Monitor panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type. In order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT Monitor panel must exceed these acceptable levels. For example, no more than 0.0004% of the sub pixels on a monitor may be defective. Furthermore, Philips sets even higher quality standards for certain types or combinations of pixel defects that are more noticeable than others. This policy is valid worldwide.

Pixels and Sub pixels
A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. Many pixels together form an image. When all sub pixels of a pixel are lit, the three colored sub pixels together appear as a single white pixel. When all are dark, the three colored sub pixels together appear as a single black pixel. Other combinations of lit and dark sub pixels appear as single pixels of other colors.

Types of Pixel Defects
Pixel and sub pixel defects appear on the screen in different ways. There are two categories of pixel defects and several types of sub pixel defects within each category.

Bright Dot Defects
Bright dot defects appear as pixels or sub pixels that are always lit or 'on'. That is, a bright dot is a sub-pixel that stands out on the screen when the monitor displays a dark pattern. There are the types of bright dot defects.

One lit red, green or blue sub pixel.

Two adjacent lit sub pixels:

• Red + Blue = Purple
• Red + Green = Yellow
• Green + Blue = Cyan (Light Blue)

Three adjacent lit sub pixels (one white pixel).

Note
A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots.

Black Dot Defects
Black dot defects appear as pixels or sub pixels that are always dark or 'off'. That is, a dark dot is a sub-pixel that stands out on the screen when the monitor displays a light pattern. These are the types of black dot defects.

Proximity of Pixel Defects
Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable,
Philips also specifies tolerances for the proximity of pixel defects.

Pixel Defect Tolerances
In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.

BRIGHT DOT DEFECTS	ACCEPTABLE LEVEL
1 lit subpixel	2
2 adjacent lit subpixels	1
3 adjacent lit subpixels (one white pixel)	0
Distance between two bright dot defects*	>15mm
Total bright dot defects of all types	3
BLACK DOT DEFECTS	ACCEPTABLE LEVEL
1 dark subpixel	5 or fewer
2 adjacent dark subpixels	2 or fewer
3 adjacent dark subpixels	0
Distance between two black dot defects*	>15mm
Total black dot defects of all types	5 or fewer
TOTAL DOT DEFECTS	ACCEPTABLE LEVEL
Total bright or black dot defects of all types	5 or fewer

Note
1 or 2 adjacent sub pixel defects = 1 dot defect

Troubleshooting

This section deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

Common Problems
No Picture (Power LED not lit)

• Make sure the power cord is plugged into the power outlet and into the back of the monitor.
• First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

No Picture (Power LED is White)

• Make sure the computer is turned on.
• Make sure the signal cable is properly connected to your computer.
• Make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable.
• The Energy Saving feature may be activated

Screen says

• Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Start Guide).
• Check to see if the monitor cable has bent pins.
• Make sure the computer is turned on.

AUTO button doesn't function

• The auto function is applicable only in VGA-Analog mode. If the result is not satisfactory, you can do manual adjustments via the OSD menu.

Note
The Auto Function is not applicable in DVI-Digital mode as it is not necessary.

Visible signs of smoke or sparks

• Do not perform any troubleshooting steps
• Disconnect the monitor from mains power source immediately for safety
• Contact with Philips customer service representative immediately.

Imaging Problems
Image is not centered

• Adjust the image position using the "Auto" function in OSD Main Controls.
• Adjust the image position using the Phase/Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image vibrates on the screen

• Check that the signal cable is properly securely connected to the graphics board or PC.

Vertical flicker appears

• Adjust the image using the "Auto" function in OSD Main Controls.
• Eliminate the vertical bars using the Phase/Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Horizontal flicker appears

• Adjust the image using the "Auto" function in OSD Main Controls.
• Eliminate the vertical bars using the Phase/Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image appears blurred, indistinct or too dark

• Adjust the contrast and brightness on On-Screen Display.

An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.

• Uninterrupted display of still or static images over an extended period may cause "burn-in", also known as "after-imaging" or "ghost imaging", on your screen. "Burn-in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burn-in" or "afterimaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.
• Always activate a moving screen saver program when you leave your monitor unattended.
• Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.
• Failure to activate a screen saver, or a periodic screen refresh application may result in severe "burn-in" or "after-imaging" or "ghost imaging" symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.

Image appears distorted. Text is fuzzy or blurred.

• Set the PC's display resolution to the same mode as monitor's recommended screen native resolution.

Green, red, blue, dark, and white dots appears on the screen

• The remaining dots are normal characteristic of the liquid crystal used in today's technology, Please refer the pixel policy for more detail.

* The "power on" light is too strong and is disturbing

• You can adjust "power on" light using the power LED Setup in OSD main Controls.

For further assistance, refer to the Service contact information listed in Important information manual and contact Philips customer service representative.
* Functionality different according to display.

General FAQs

Q1: When I install my monitor what should I do if the screen shows 'Cannot display this video mode'?
Ans.: Recommended resolution for this monitor: 3840 x 2160.

• Unplug all cables, then connect your PC to the monitor that you used previously.
• In the Windows Start Menu, select Settings/Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the setting tab, in box labelled 'desktop area', move the sidebar to 3840 x 2160 pixels.
• Open 'Advanced Properties' and set the Refresh Rate to 60 Hz, then click OK.
• Restart your computer and repeat step 2 and 3 to verify that your PC is set at 3840 x 2160.
• Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor.
• Turn on your monitor and then turn on your PC.

Q2: What are the.inf and.icm files? How do I install the drivers (.inf and.icm)?
Ans.: These are the driver files for your monitor. Your computer may ask you for monitor drivers (.inf and.icm files) when you first install your monitor. Follow the instructions in your user manual, monitor drivers (.inf and.icm files) will be installed automatically.

Q3: How do I adjust the resolution?
Ans.: Your video card/graphic driver and monitor together determine the available resolutions. You can select the desired resolution under Windows Control Panel with the "Display properties".

Q4: What if I get lost when I am making monitor adjustments via OSD?
Ans.: Simply press button, then select 'Setup' >'Reset' to recall all of the original factory settings.

Q5: Is the LCD screen resistant to scratches?
Ans.: In general it is recommended that the panel surface is not subjected to excessive shocks and is protected from sharp or blunt objects. When handling the monitor, make sure that there is no pressure or force applied to the panel surface side. This may affect your warranty conditions.

Q6: How should I clean the LCD surface?
Ans.: For normal cleaning, use a clean, soft cloth. For extensive cleaning, please use isopropyl alcohol. Do not use other solvents such as ethyl alcohol, ethanol, acetone, hexane, etc.

Q7: Can I change the color setting of my monitor?
Ans.: Yes, you can change your color setting through OSD control as the following procedures.

• Press "OK" to show the OSD (On Screen Display) menu
• Press "Down Arrow" to select the option "Color" then press "OK" to enter color setting, there are three settings as below.
  1. Color Temperature: The settings are Native, 5000K, 6500K, 7500K, 8200K, 9300K and 11500K. With settings in the 5000K range the panel appears "warm, with a red-white color tone", while a 11500K temperature yields "cool, bluewhite toning".
  2. sRGB: This is a standard setting for ensuring correct exchange of colors between different device (e.g. digital cameras, monitors, printers, scanners, etc).
  3. User Define: The user can choose his/her preference color setting by adjusting red, green, blue color.

Note
A measurement of the color of light radiated by an object while it is being heated. This measurement is expressed in terms of absolute scale, (degrees Kelvin). Lower Kevin temperatures such as 2004K are red; higher temperatures such as 9300K are blue. Neutral temperature is white, at 6504K.

Q8: Can I connect my LCD monitor to any PC, workstation or Mac?
Ans.: Yes. All Philips LCD monitors are fully compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system. Please contact your Philips sales representative for more information.

Q9: Are Philips LCD monitors Plugand- Play?
Ans.: Yes, the monitors are Plug-andPlay compatible with Windows 10/8.1/8/7, Mac OSX.

Q10: What is Image Sticking, or Image Burn-in, or After Image, or Ghost Image in LCD panels?
Ans.: Uninterrupted display of still or static images over an extended period may cause "burn-in", also known as "after-imaging" or "ghost imaging", on your screen. "Burn-in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burn-in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.
Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.

Failure to activate a screen saver, or a periodic screen refresh application may result in severe "burn-in" or "afterimage" or "ghost image" symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.

Q11: Why is my Display not showing sharp text, and is displaying jagged characters?
Ans.: Your LCD monitor works best at its native resolution of 3840 x 2160. For best display, please use this resolution.

Q12: How to unlock/lock my hot key?
Ans.: To lock the OSD, press and hold the button while the monitor is off and then press button to turn the monitor on. To un-lock the OSD, press and hold the button while the monitor is off and then press button to turn the monitor on.

Q13: Where can I find Important Information manual mentioned in EDFU?
Ans.: Important Information manual can be download on the Philips website support page.

Important

Safety precautions and maintenance

Warnings
Use of controls, adjustments or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards and/or mechanical hazards.
Read and follow these instructions when connecting and using your computer monitor.
Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum increases the earphones and headphones output voltage and therefore the sound pressure level.

Operation

• Please Keep the monitor out of direct sunlight, very strong bright lights and away from any other heat source. Lengthy exposure to this type of environment may result in discoloration and damage to the monitor.
• Keep the display away from oil. Oil may damage the plastic cover of the display and void the warranty.
• Remove any object that could fall into ventilation holes or prevent proper cooling of the monitor's electronics.
• Do not block the ventilation holes on the cabinet.
• When positioning the monitor, make sure the power plug and outlet are easily accessible.
• If turning off the monitor by detaching the power cable or DC power cord, wait for 6 seconds before attaching the power cable or DC power cord for normal operation.
• Please use approved power cord provided by Philips all the time. If your power cord is missing, please contact with your local service center. (Please refer to Service contact information listed in Important information manual.)
• 
  Operate under the specified power supply. Be sure to operate the monitor only with the specified power supply. Use of an incorrect voltage will cause malfunction and may cause fire or electric shock.
• 
  Protect the cable. Do not pull or bend the power cable and signal cable. Do not place the monitor or any other heavy objects on the cables, if damaged, the cables may cause fire or electric shock.
• Do not subject the monitor to severe vibration or high impact conditions during operation.
• To avoid potential damage, for example the panel peeling from the bezel, ensure that the monitor does not tilt downward by more than -5 degrees. If the -5 degree downward tilt angle maximum is exceeded, the monitor damage will not be covered under warranty.
• Do not knock or drop the monitor during operation or transportation.
• The USB Type-C port could only be connected to specify equipment with fire enclosure in compliance with IEC 62368-1 or IEC 60950-1.
• Excessive usage of monitor can cause eye discomfort, it's better to take shorter breaks more often at your workstation than longer breaks and less often; for example a 5-10 minute break after 50-60-minute continuous screen use is likely to be better than a 15-minute break every two hours. Try to keep your eyes from eye strain while using the screen for a constant period of time by:
• Looking at something varying distances after a long period focusing on the screen.
• Conscious Blinking often while you work.
• Gently closing and rolling your eyes to relax.
• Reposition your screen to appropriate height and angle according to your height.
• Adjusting the brightness and contrast to appropriate level.
• Adjusting the environment lighting similar to that of your screen brightness, avoid the fluorescent lighting, and surfaces that don't reflect too much light.
• Seeing a doctor if your symptoms.

Maintenance

• To protect your monitor from possible damage, do not put excessive pressure on the LCD panel. When moving your monitor, grasp the frame to lift; do not lift the monitor by placing your hand or fingers on the LCD panel.
• Oil-based cleaning solutions may damage the plastic parts and void the warranty.
• Unplug the monitor if you are not going to use it for an extensive period of time.
• Unplug the monitor if you need to clean it with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is off. However, never use organic solvent, such as, alcohol, or ammonia-based liquids to clean your monitor.
• To avoid the risk of shock or permanent damage to the set, do not expose the monitor to dust, rain, water, or excessive moisture environment.
• If your monitor gets wet, wipe it with dry cloth as soon as possible.
• If foreign substance or water gets in your monitor, please turn the power off immediately and disconnect the power cord. Then, remove the foreign substance or water, and send it to the maintenance center.
• Do not store or use the monitor in locations exposed to heat, direct sunlight or extreme cold.
• In order to maintain the best performance of your monitor and use it for a longer lifetime, please use the monitor in a location that falls within the following temperature and humidity ranges.
• Temperature: 0-40°C 32-104°F
• Humidity: 20-80% RH

Important information for Burn-in/ Ghost image

• Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your monitor will display unchanging static content. Uninterrupted display of still or static images over an extended period may cause "burn-in", also known as "after-imaging" or "ghost imaging", on your screen.
• "Burn-in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burn-in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.

Failure to activate a screen saver, or a periodic screen refresh application may result in severe "burn-in" or "afterimage" or "ghost image" symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.

Service

• The casing cover should be opened only by qualified service personnel.
• If there is any need for any document for repair or integration, please contact with your local service center. (Please refer to Service contact information listed in Important information manual.)
• For transportation information, please refer to "Technical Specifications".
• Do not leave your monitor in a car/ trunk under direct sun light.

Note
Consult a service technician if the monitor does not operate normally, or you are not sure what procedure to take when the operating instructions given in this manual have been followed.

Notational Descriptions

The following subsections describe notational conventions used in this document.

Notes, Cautions and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold or italic type. These blocks contain notes, cautions or warnings. They are used as follows:

Note
This icon indicates important information and tips that help you make better use of your computer system.

This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data.

This icon indicates the potential for bodily harm and tells you how to avoid the problem.

Some warnings may appear in alternate formats and may not be accompanied by an icon. In such cases, the specific presentation of the warning is mandated by the relevant regulatory authority.

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Documents / Resources

References

• Product registration | Philips

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