Troubleshooting - Panasonic Viera TC-32LX300 Operating Instructions Manual

Troubleshooting

If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry out the suggested
check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the model number and serial
number (both found on the rear of the TV).
Symptoms
Picture
Snowy Picture
Multiple Image
Interference
Normal Picture
No Picture
No Color
Poor or
Distorted Picture
Normal Picture
Cannot operate with the remote control.
The main unit is hot.
There may be red spots, blue spots, green spots
and black spots on the screen.
Poor Video.
(Snow noise, no picture, picture runs, etc.)
Poor Audio.
The SD card cannot be used even when it is
formatted.
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Sound
Noisy Sound Antenna location, direction or connection.
Normal Sound Antenna location, direction or connection.
Electrical appliances.
Noisy Sound
Cars / Motorcycles.
Fluorescent lights.
Volume level.
No Sound
Sound mute switched on.
TV in AV mode.
Not plugged into AC outlet.
Not switched on.
Picture / Sound controls set at minimum levels.
No Sound
Check if in Standby mode.
Make sure that a PC is not connected to HDMI input. The TV may not display
video in HDMI input from devices with HDMI or DVI output due to bad
communication between the TV and the devices. Should this happen, unplug the
HDMI/DVI device and plug it back in.
Color controls set at minimum levels.
Normal Sound
Weak signal.
Weak, or
Retune Channels.
No Sound
Sound reception may have deteriorated.
Switch STEREO mode (AUDIO ADJUST menu) to Off until reception improves.
Weak, Wrong
Change the audio of the HDMI device to Linear PCM.
or No Sound
Check the audio setting for HDMI. If there is functional problem with Digital Audio,
use Analog audio.
The batteries are weak or dead.
The battery's polarity is wrong.
The remote control sensor is exposed to strong light of a fluorescent lamp, etc.
The main unit radiates heat and some of the parts may become hot. This is
normal and should not affect performance or reliability.
Set up at a location with good ventilation.
Do not cover the ventilation holes of the TV with a tablecloth etc., and do not
place on top of other equipment.
This is a characteristic of liquid crystal panels and is not a problem. The liquid
crystal panel is built with very high precision technology giving you fine picture
details. Occasionally, a few non-active pixels may appear on the screen as a
fixed point of red, blue, green, or black.
Please note this does not affect the performance of your LCD.
HDMI cable is not connected securely.
Turn the power supply of the TV and connected equipment OFF then turn on.
Check compatibility of input signal from the connected equipment.
The connected equipment must be EIA/CEA-861/861B compliant.
Change the audio setting of the connected equipment to L.PCM.
Check the setting of HDMI INPUT.
If the problem is due to the digital audio connection, change to the analog audio
connection.
Please consult an Authorized Service Center.
Checks