Samsung DOP36M96GL Series Service Manual
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Samsung DOP36M96GL Series Service Manual

Freestanding gas ranges
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GAS RANGES
FREESTANDING
GAS RANGES
MODELS AND
MODEL CODES:
DOP36M96GL*
1.
Precautions
2. Specifications
3. Disassembly and Reassembly
4. Troubleshooting
5. PCB Diagrams
CONTENTS

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Summary of Contents for Samsung DOP36M96GL Series

  • Page 1 FREESTANDING GAS RANGES MODELS AND MODEL CODES: DOP36M96GL* GAS RANGES CONTENTS Precautions 2. Specifications 3. Disassembly and Reassembly 4. Troubleshooting 5. PCB Diagrams...

  • Page 2: Table Of Contents

    • Contents 1. Precaution ................... 4 1-1 Forward .
  • Page 3 • Contents 4. Troubleshooting ..................76 4-1 Failure Display Codes .

  • Page 4: Precaution

    • When the oven operates, the interior parts will be very hot . SAMSUNG Electronics assumes no responsibility for any repairs made on our products by anyone other than licensed technicians .

  • Page 5: Important Safety Instructions

    This document can not be used without Samsung’s authorization. 1. Precaution 1-3 Important Safety Instructions Read and follow all instructions before using or servicing the range to prevent death, personal injury, fire, explosion, and/ or property damage . This guide does not cover every possible condition that may occur . For further assistance, contact a licensed technician or the manufacturer .

  • Page 6: Surface Burners

    This document can not be used without Samsung’s authorization. 1. Precaution • Do Not Leave Children Alone – Children should not be left • Never Leave Surface Burners Unattended at High Heat alone or unattended in the area where the appliance is in Settings use .

  • Page 7: Self-Clean Ovens

    This document can not be used without Samsung’s authorization. 1. Precaution SELF-CLEAN OVENS • Important Instruction – In the event the self-clean mode “F” code goes on or three long beeps sound, the oven is malfunctioning in CAUTION the self-clean mode . Turn off or disconnect appliance from electrical and gas supplies and have the appliance •...

  • Page 8: Specifications

    This document can not be used without Samsung’s authorization. 2. Specifications 2. Specifications 2-1 General Specification New Appearance Design • Knob Lighting • Wi-Fi • Bluetooth • Mechanical Control • Biggest Capacity • Self Cleaning System • Brass Dual Burner (22k BTU) •...

  • Page 9: Features & Accessories

    This document can not be used without Samsung’s authorization. 2. Specifications 2-2 Features & Accessories ■ Accessories Grate Surface burners Removable oven door Surface burner knobs (6 pcs) Control panel...
  • Page 10 This document can not be used without Samsung’s authorization. 2. Specifications Features & Accessories ■ Accessories • Timer ( ) : When the timer is set, the timer indicator is displayed . When more than 2 timers are set, the number of set timer is shown .
  • Page 11 This document can not be used without Samsung’s authorization. 2. Specifications Features & Accessories ■ Accessories Item Description Code No. Quantity Ass’y Grate Side (Left/Right) Ass’y Grate Center Ass’y Grate DG94-01517A Decoration DG64-00810A Ass’y Wire Rack DG94-02786B Rack Wire DG67-00195A...

  • Page 12: Functions

    This document can not be used without Samsung’s authorization. 2. Specifications 2-3 Functions ■ Mode Selector LCD - Oven Control • Timer ( ) : When the timer is set, the timer indicator is displayed . When more than 2 timers are set, the number of set timer is shown .

  • Page 13: Lighting A Gas Surface Burner

    This document can not be used without Samsung’s authorization. 2. Specifications Functions ■ Control Panel - Gas Cooktop LIGHTING A GAS SURFACE BURNER Make sure all surface burners are properly installed . 1 . Push in and turn the control knob to the LITE position .

  • Page 14: Table Of Specifications

    This document can not be used without Samsung’s authorization. 2. Specifications 2-4 Table of Specifications Basic Model NX58M9960P* DOP36M96GL* Color *=S,M(Stainless Steel, Matt Black) *=S,M(Stainless Steel, Matt Black) Controls Control Type – Oven Mechanical Knob Mechanical Knob + Display Control Type – Cooktop...
  • Page 15 This document can not be used without Samsung’s authorization. 2. Specifications Table of Specifications Basic Model NX58M9960P* DOP36M96GL* Oven Convection / Element Wattage Fan True Convection Fan Convection Oven Capacity (cu . f t) 5 .8 5 .4 Broiler Bake Burner (BTU)

  • Page 16: Disassembly And Reassembly

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3. Disassembly and Reassembly 3-1 Tool for assembly and disassembly Item How to use Pictures Screw Driver Use for assembly and disassembly of all screws Use for assembly and disassembly of tubing to the...

  • Page 17: Basic Replacement Step

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-2 BASIC REPLACEMENT STEP WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 18: Cover Back

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly BASIC REPLACEMENT STEP Parts Explanation Photo Explanation Turn off the electrical supply going HASS WIRE to the range . Shut off the gas shut-off valve in the gas supply line to the range .
  • Page 19 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly BASIC REPLACEMENT STEP WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 20: Ass'y Frame Cooktop

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly BASIC REPLACEMENT STEP Parts Explanation Photo Explanation Pull the side chassis panels backward and remove them with rolling each of them inward . Remove 18 screws from the each 6 burner cups .

  • Page 21: Pop-Up Display

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly BASIC REPLACEMENT STEP WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 22 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly BASIC REPLACEMENT STEP Parts Explanation Photo Explanation Separate Assy LCD as arrow direction from setst . Replace ASSY PBA as disconnect Step C-1 relating 5 connector wire and 3...
  • Page 23 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly BASIC REPLACEMENT STEP WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 24: Ass'y Control Box

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly BASIC REPLACEMENT STEP WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 25 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly BASIC REPLACEMENT STEP Parts Explanation Photo Explanation Remove each left, right screw of Assy frame front and take out assy frame front . Step C-3 ASS’Y CONTROL BOX Remove 6knobs .
  • Page 26 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly BASIC REPLACEMENT STEP Parts Explanation Photo Explanation Separate Assy Control Arrow direction from cook top . Step C-3 Disconnect left 2 connector and ASS’Y CONTROL BOX right 3 connector .
  • Page 27 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly BASIC REPLACEMENT STEP WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 28 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly BASIC REPLACEMENT STEP WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 29 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly BASIC REPLACEMENT STEP Parts Explanation Photo Explanation Grasp both side of the door at the top firmly Close the door until it stops, and close the door with slightly lifting...
  • Page 30 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly BASIC REPLACEMENT STEP WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 31 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly BASIC REPLACEMENT STEP WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 32 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly BASIC REPLACEMENT STEP WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 33 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly BASIC REPLACEMENT STEP Parts Explanation Photo Explanation Disconnect 4 housing as picture . Step G Remove each 2 screws from left ASS’Y COOKTOP SUB and right on Bracket vents .
  • Page 34 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly BASIC REPLACEMENT STEP Parts Explanation Photo Explanation Loosen ASS’Y tube-manifold using Step G a tubing wrench ASS’Y COOKTOP SUB Remove ASS’Y cooktop sub .

  • Page 35: Component Replacement Step

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-3 COMPONENT REPLACEMENT STEP WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 36: Main Pcb

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-4 MAIN PCB WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 37: Sub Pcb

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-5 SUB PCB WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 38 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly SUB PCB Parts Explanation Photo Explanation Remove 3 screws . Remove the Cover PCB . Disconnect 12 wire connectors from SUB PCB the SUB PCB . Remove 2 screws and replace the...

  • Page 39: Dimming Board & Smps

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-6 DIMMING BOARD & SMPS WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 40: Emi Filter

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-7 EMI FILTER WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 41: Wifi Pcb

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-8 WiFi PCB WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 42: Bluetooth Pcb

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-9 BLUETOOTH PCB WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 43: Spark Module

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-10 SPARK MODULE WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 44: Knob Led Pcb

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-11 KNOB LED PCB WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 45 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly KNOB LED PCB Parts Explanation Photo Explanation Disconnect the connecting wire from holder knob . KNOB LED PCB Remove cover LED as hook area bending . Replace Knob Led PCB .

  • Page 46: Dual Electrode (Lf,Lr,Rf,Rr)

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-12 DUAL ELECTRODE (LF,LR,RF,RR) WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 47 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly DUAL ELECTRODE (LF,LR,RF,RR) Parts Explanation Photo Explanation Cover Bracket Wire Housing Follow the Step A and B Disassemble Cover Bracket from the both sides of the cooktop box Remove the electrode wire housing from spark module .
  • Page 48 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly DOUBLE-RING ELECTRODE (CR,CF) Parts Explanation Photo Explanation Cover Bracket Wire Housing Follow the Step A and B Disassemble Cover Bracket from the both sides of the cooktop box Remove the electrode wire from spark module .

  • Page 49: Burner Cup

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-13 BURNER CUP WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 50: Gas Orifice Nozzle

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-14 GAS ORIFICE NOZZLE WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 51 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly Parts Explanation Photo Explanation TUBE BURNER CUP Gas Orifice Nozzle Dual Burner Type To remove the gas orifice, use 9/32- inch or 7mm socket wrench . ※ Dual Burner : 3 orifice Double-ring : 1 orifice.

  • Page 52: Switch Ignition

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-15 SWITCH IGNITION WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 53: Valve Cooktop

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-16 VALVE COOKTOP WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 54: Ass'y Motor

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-17 ASS’Y MOTOR WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 55: Ass'y Door Latch

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-18 ASS’Y DOOR LATCH WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 56: Ass'y Lamp

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-19 ASS’Y LAMP WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 57: Sensor-Thermister

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-20 SENSOR-THERMISTER WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 58 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly SENSOR-THERMISTER Parts Explanation Photo Explanation Follow the Step A & D . Remove the side racks from inside the oven . Disconnect connector of the sensor thermistor to the rear of the range .

  • Page 59: Gasket Door

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-21 GASKET DOOR Parts Explanation Photo Explanation Open the oven door to its fully down position . Pull the ends of the gasket out of the liner holes .

  • Page 60: Glass-Inner

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-22 GLASS-INNER WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 61 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly GLASS-INNER Parts Explanation Photo Explanation Remove 10 screws and BAFFLE DOOR . GLASS-INNER Remove GLASS-INNER .

  • Page 62: Ass'y Power Cord

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-23 ASS’Y POWER CORD WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 63 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly ASS’Y POWER CORD Parts Explanation Photo Explanation Turn off the electrical supply going to the range . Remove 2 screws of cover access . Remove 2 screws of bracket and pull it out from the range .

  • Page 64: Burner Broil

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-24 BURNER BROIL WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 65 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly BURNER BROIL Parts Explanation Photo Explanation Follow the Step A&D Remove the Vent Motor . Disconnect the connector of the HSI . BURNER BROIL Remove 4 screw which assembled with Infrared Burner .
  • Page 66 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-25 HOT SURFACE IGNITOR (HSI) of the BURNER BROIL, NOZZLE BROIL-BURNER, HOLDER BROIL-BURNER WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 67: Hot Surface Ignitor (Hsi) Of The Burner Broil, Nozzle Broil-Burner, Holder Broil-Burner

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly HOT SURFACE IGNITOR (HSI) of the BURNER BROIL, NOZZLE BROIL-BURNER, HOLDER BROIL-BURNER Parts Explanation Photo Explanation Remove 4 Nuts Continued Remove the gas nozzle 12. To replace the HSI of the burner broil, remove 4 nuts assembled to 13.

  • Page 68: Burner Bake

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-26 BURNER BAKE WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .
  • Page 69 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly BURNER BAKE Parts Explanation Photo Explanation Turn off the electrical supply going to the range . Shut off the gas shut-off valve in the gas supply line to the range .
  • Page 70 This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-27 HOT SURFACE IGNITOR (HSI) of the BURNER BAKE NOZZLE BAKE-BURNER, HOLDER BAKE-BURNER WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 71: Hot Surface Ignitor (Hsi) Of The Burner Bake Nozzle Bake-Burner, Holder Bake-Burner

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly HOT SURFACE IGNITOR (HSI) of the BURNER BAKE NOZZLE BAKE-BURNER, HOLDER BAKE-BURNER Parts Explanation Photo Explanation 10. To replace the HSI of the burner bake, remove 2 screws assembled...

  • Page 72: Motor Convection (Upper / Lower)

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-28 MOTOR CONVECTION (Upper / Lower) WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 73: Motor Convection

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly MOTOR CONVECTION (Upper / Lower) Parts Explanation Photo Explanation Connector Follow the Step A&D Note, mark, and disconnect wires or connector going to the motor convection Remove the side racks from inside the oven .

  • Page 74: Ass'y Valve Safety (Dual)

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-29 ASS’Y VALVE SAFETY (Dual) WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 75: Ass'y Valve Safety (Single)

    This document can not be used without Samsung’s authorization. 3. Disassembly and Reassembly 3-30 ASS’Y VALVE SAFETY (Single) WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock .

  • Page 76: Troubleshooting

    This document can not be used without Samsung’s authorization. 4. Troubleshooting 4. Troubleshooting 4-1 Failure Display Codes Information Meaning Solution code Disconnect power . Open the back cover . Disconnect sensor harness from control Measure sensor resistance Oven sensor open : 1080Ω...
  • Page 77 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Information Meaning Solution code Disconnect power . Open the back cover . Disconnect sensor harness from control . Measure sensor resistance : 1080Ω at the room temperature →...
  • Page 78 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Oven sensor error Failure code Cause Solution Disconnect electrical Power to the range . Remove the back cover . PCB Sensor Opened Measure the sensor resistance : 1080Ω...
  • Page 79 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Safety error Failure code CAUSE Solution Disconnect power . Open the back cover . Disconnect the two harness connectors to the oven temperature sensor resistance PCB sensor : 1080Ω...
  • Page 80 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Information Meaning Solution code Check whether wire harness has been inserted into connector of Main PCB or Sub PCB . Check whether between Main PCB and connector or Sub PCB and...
  • Page 81 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Information Meaning Solution code Disconnect power . Open the back cover . Check whether harness has been connected with door lock switch and motor . Confirm whether resistance value of door lock motor is normal .
  • Page 82 This document can not be used without Samsung’s authorization. 4. Troubleshooting Failure Display Codes Information Meaning Solution code Main ↔ SUB Check the versions of PBA program C-F0 communication Check wire harness . (Main PCB : CN470 , SUB : CNS200 information “C-F0”...

  • Page 83: Error Trouble Shooting

    This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-2 Error Trouble Shooting SYMPTOM DIAGNOSIS REMEDY * Measure the input voltage at the plug . * Check the circuit breaker or fuse for the range (120VAC) circuit .
  • Page 84 This document can not be used without Samsung’s authorization. 4. Troubleshooting Error Trouble Shooting SYMPTOM DIAGNOSIS REMEDY * The oven temperature exceeds 400°F (202°C) within 10 minutes of room * Repair or replace the faulty broil or bake relay .
  • Page 85 This document can not be used without Samsung’s authorization. 4. Troubleshooting Error Trouble Shooting SYMPTOM DIAGNOSIS REMEDY * Plug in the power cord and/or reset the circuit * There is no electrical power to the range . breaker for the range .
  • Page 86 This document can not be used without Samsung’s authorization. 4. Troubleshooting Error Trouble Shooting SYMPTOM DIAGNOSIS REMEDY * Check for proper sized orifices: 1 . 4 0 / 1 . 4 0 / 0 .85 0 . 7 8 / 0 . 7 8 / 0 . 4 6 1 .27 / 1 .27 / 0 .70 0 .

  • Page 87: Control Parts

    This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-3 Control parts ■ Buzzer does not beep when Lamp switch turn on or Cooking start Buzzer does not beep when SET start . Faulty buzzer on PCB(Dimming board) Replace the Buzzer wire .

  • Page 88: Cooktop Parts

    This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-4 Cooktop parts ■ Cooktop burner not lighted [Gas malfunction] No cooktop burners will light * Make sure the gas supply valve to the range is * Open the gas supply valve opened .
  • Page 89 This document can not be used without Samsung’s authorization. 4. Troubleshooting Cooktop parts ■ Cooktop burners not lighted [Electric malfunction] No cooktop Burners will light *Plug in the power cord and or reset * Make sure there is power to the range the circuit breaker for the range .
  • Page 90 This document can not be used without Samsung’s authorization. 4. Troubleshooting Cooktop parts ■ One cooktop burner not lighted [Electric malfunction / User error] One cooktop burner will not light . Check whether the burner head and Assemble the burner head and cap cap is properly assembled .
  • Page 91 This document can not be used without Samsung’s authorization. 4. Troubleshooting Cooktop / Oven parts ■ Gas Leaked Basically all the tube condition Gas Leaked (damaged or climped) should be checked . Assemble the gas tube to Check whether gas main tube at home is well the inlet pipe with fastening the connnected to the inlet Pipe of the unit .
  • Page 92 This document can not be used without Samsung’s authorization. 4. Troubleshooting Cooktop / Oven parts ■ The flame looks abnormal. [Yellow tip / Lift flame] Yellow tip / Lift flame Check whether the burner heads Place the burner heads and caps are properly assembled .
  • Page 93 This document can not be used without Samsung’s authorization. 4. Troubleshooting Cooktop parts ■ Flame size is too big or too small Flame size is too big or small . Check the orifice nozzle diameter. Replace the orifice nozzle. Reverse the direction of the orifice Check the orifice direction at GPR.

  • Page 94: Oven Parts

    This document can not be used without Samsung’s authorization. 4. Troubleshooting 4-5 Oven parts ■ Oven burner will not light [Broil / Bake burner] Oven burner will not light . Turn on the cooktop burners to check whether Open the main gas valve at consumer’s...
  • Page 95 This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts ■ Oven temperature rises too slowly [Electric malfunction] Oven Temp rises too slowly . Turn on the cooktop burners to check Open the gas valve . whether the gas is properly supplied .
  • Page 96 This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts ■ Oven temperature rises too fast. [Electric malfunction] Oven Temp rises too fast . *Check to see if oven exceeds 400℉(202℃) *Repair or replace the harness .
  • Page 97 This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts ■ Oven temperature rises too slow or too fast [Gas malfunction] Oven temperature rises too slow or too fast . * Make sure the gas supply valve * Fully open the gas supply valve .
  • Page 98 This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts ■ Oven overheating in all cooking modes Oven overheating in all cooking modes . oven sensor Check for “ C-21” on the hidden 7-seg display . (It appears when the oven Temperature Replace the temperature sensor reaches 650℉...
  • Page 99 This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts ■ Oven lamp not working Oven lamp is not working * Make sure the control Lamp *Check Lamp switch whether it turn on or not . switch is working properly .
  • Page 100 This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts ■ Convection fan not working Convection fan not working . Measure resistance value of Motor terminal Replace the Motor . after taking off harness from Motor .
  • Page 101 • You can check Wi-Fi list in your smart phone . WiFi module If “ [Range] Samsung” is shown, then WiFi module and cable no problem. • If NOT show “[Range] Samsung”, see B • Remove the Wi-Fi module for the procedure .
  • Page 102 This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts ■ How to Wi-Fi on. [Setting] Tap & drag Tap & drag After n sec...
  • Page 103 This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts ■ How to Wi-Fi on. After n sec - If it has a connected history, connect automatically and display AP name . After n sec Tap & drag...
  • Page 104 This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts ■ How to Easy Connection. After n sec After n sec...
  • Page 105 This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts ■ How to Easy Connection. Case 1 . fail-Connection time out After After n sec n sec Case 2 . Connection successful After n sec...
  • Page 106 This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts ■ How to Smart Control on. [Setting] Tap & drag Tap & drag Open SmartThings App And follow the App’s instruction .
  • Page 107 This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts ■ Bluetooth(Hood) Connection is not working Case 1 . not connected...
  • Page 108 This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts ■ Bluetooth(Hood) Connection is not working Case 2 . connecting...
  • Page 109 This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts ■ Bluetooth(Hood) Connection is not working Case 3 . connected...
  • Page 110 This document can not be used without Samsung’s authorization. 4. Troubleshooting Oven parts ■ Bluetooth(Hood) Connection is not working Step.1 - Check whether Hood connection is ok . • If Hood disconnected, try Bluetooth(B/T) pairing again . • If Hood still disconnected, try Hood reset .

  • Page 111: Pcb Diagrams

    This document can not be used without Samsung’s authorization. 5. PCB Diagrams 5. PCB Diagrams 5-1 Picture of PCB MAIN and PCB SUB MAIN PBA CONTROL PBA DISPLAY PBA (FM WALL MAIN)

  • Page 112: Explanation Of Main Pcb Parts

    This document can not be used without Samsung’s authorization. 5. PCB Diagrams 5-2 Explanation of Main PCB parts ㉑ ㉒ ㉓ ㉔ ㉕ ㉖ ㉗ ㉘ ㉙ ㉚ ㉛ ㉜ ⑱ ⑮ ⑯ ⑰ ⑩ ⑪ ⑫ ⑬    ⑭...
  • Page 113 This document can not be used without Samsung’s authorization. 5. PCB Diagrams Explanation of Main PCB parts PART PART NAME FUNCTION AND RULE Door Lock RY216 This is relay which is connected with Door Lock Motor . Motor Relay Water Tank...

  • Page 114: Explanation Of Prorange Sub

    This document can not be used without Samsung’s authorization. 5. PCB Diagrams 5-3 Explanation of PRORANGE SUB ⑫ ⑬ ⑪ ⑩...
  • Page 115 This document can not be used without Samsung’s authorization. 5. PCB Diagrams Explanation of PRORANGE SUB PART PART NAME FUNCTION AND RULE Shower light CN906 This is connector for Shower-light . Connector Shower light CN905 This is connector for Shower-light .

  • Page 116: Explanation Of Pmoled Display

    This document can not be used without Samsung’s authorization. 5. PCB Diagrams 5-4 Explanation of PMOLED DISPLAY PART PART NAME FUNCTION AND RULE Sub Board CN606 This is connected with sub board . Connector CN605 Touch Connector This is connected with touch panel .

  • Page 117: Wire Diagram Of Main Pcb And Pcb Sub

    This document can not be used without Samsung’s authorization. 5. PCB Diagrams 5-5 Wire diagram of Main PCB and PCB SUB...
  • Page 118 This document can not be used without Samsung’s authorization. 5. PCB Diagrams Wire diagram of Main PCB and PCB SUB...
  • Page 119 North & Latin America gspn3.samsungcsportal.com China china.samsungportal.com This service manual is the property of Samsung Electronics Co., Ltd. © Samsung Electronics Co., Ltd. January, 2019 Any unauthorized use of this manual can be punished under applicable Printed in Korea international and/or domestic law.

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