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Samsung PRO DOP36C86DL Series Service Manual
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Samsung PRO DOP36C86DL Series Service Manual

Samsung PRO DOP36C86DL Series Service Manual

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PRO RANGES
PRO RANGES
MODELS AND
MODEL CODES: DOP36C86DL*
DOP48C86DL*
1. General Specification
2. Disassembly
3. Hardware
4. Trouble Shooting
5. Reference
CONTENTS

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Summary of Contents for Samsung PRO DOP36C86DL Series

  • Page 1 PRO RANGES MODELS AND MODEL CODES: DOP36C86DL* DOP48C86DL* PRO RANGES CONTENTS 1. General Specification 2. Disassembly 3. Hardware 4. Trouble Shooting 5. Reference...
  • Page 2 "look and feel" and arrangement of such Content, contained in this manual is owned, controlled or licensed by or to Samsung, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.
  • Page 3 This document can not be used without Samsung’s authorization. • Contents 1. General Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 1-1.
  • Page 4 This document can not be used without Samsung’s authorization. 1. General Specification 1. General Specification 1-1. New Appearance Design Model DOP36C86DL* DOP48C86DL* Knob lighting iQ Connect (Wi-Fi) Bluetooth Power Burner 22K BTU, Brass Dual 22K BTU, Brass Dual...
  • Page 5 This document can not be used without Samsung’s authorization. 1. General Specification 1-2. Features - Pro Range ■ 36”Model: DOP36C86DL* Grate Surface burners Removable oven door Surface burner knobs (6) Control panel ■ 48” Model: DOP48C86DL* Grate Surface burners Removable oven door...
  • Page 6 This document can not be used without Samsung’s authorization. 1. General Specification 1-3. Accessories Code No. Item Description Quantity DOP36C86DL* DOP48C86DL* ASSY GRATE CENTER DG98-02345A DG98-02344A ASSY GRATE LEFT DG98-01468A DG98-02342A ASSY GRATE RIGHT DG98-01469A DG98-02343A ASSY GRATE WOK DG98-01472A...
  • Page 7 This document can not be used without Samsung’s authorization. 1. General Specification Code No. Item Description Quantity DOP36C86DL* DOP48C86DL* TRAY STEAM DG63-00512A TRAY STEAM-HALF DG63-00513A RACK WIRE DG67-00166A (Steam oven) RACK WIRE DG67-00149A DG67-00149A (Basic oven) ASSY WIRE RACK DG94-01747A...
  • Page 8 This document can not be used without Samsung’s authorization. 1. General Specification 1-4. Functions LIGHTING A GAS SURFACE BURNER Make sure all surface burners are positioned and assembled properly. 1. Push in the knob and turn it counter clockwise to the “Flame position”. The igniter for the burner will Spark repeatedly until it lights.
  • Page 9 This document can not be used without Samsung’s authorization. 1. General Specification 1-5. Specification Modernist Pro range Model DOP36C86DL* DOP48C86DL* Color *=S → Stainless Steel / *=M → Matte Black Controls Features Control Type – Oven Touch + POP up Display (auto) Display Type 7”...
  • Page 10 This document can not be used without Samsung’s authorization. 1. General Specification Modernist Pro range Model DOP36C86DL* DOP48C86DL* (Steam oven / Basic oven) Sealed Burner Grate Porcelain coated Matt Black continuous grate Oven Self Clean / Green Clean / Cleaning...
  • Page 11 This document can not be used without Samsung’s authorization. 1. General Specification Modernist Pro range Model DOP36C86DL* DOP48C86DL* (Steam oven / Basic oven) Delay Start Timer Sabbath Mode Child Lock (=Control Lock) Additional Smart WI-FI + Bluetooth Accessories/Others Griddle Al + Ceramic Coating...
  • Page 12 This document can not be used without Samsung’s authorization. 2. Disassembly 2. Disassembly 2-1. Tool for assembly and disassembly Item How to use Pictures Screw driver User for assembly and disassembly of all screws Tubing wrench User for assembly and disassembly of tubing to the burner cup ¼”...
  • Page 13 This document can not be used without Samsung’s authorization. 2. Disassembly 2-2. Basic Step WARNING Disconnect the main power supply before servicing the appliance. Replace all parts before operating the appliance. Failure to do so can result in death or electrical shock.
  • Page 14 This document can not be used without Samsung’s authorization. 2. Disassembly Parts Explanation Photo Explanation 1. Turn off the appliance and disconnect electrical supply going to the appliance. 2. Shut off the valve in the gas supply line to the rangetop.
  • Page 15 This document can not be used without Samsung’s authorization. 2. Disassembly WARNING Disconnect the main power supply before servicing the appliance. Replace all parts before operating the appliance. Failure to do so can result in death or electrical shock. WARNING EXPLOSION, FIRE, AND ASPHYXIATION HAZARD Shut off gas supply to the appliance before servicing.
  • Page 16 This document can not be used without Samsung’s authorization. 2. Disassembly Parts Explanation Photo Explanation 7. Disconnect flexible manifold pipe from regulator by using wrench. 8. Disconnect 2 wire connectors on the rear side of the range. 9. Remove 2 screws from each side of the range.
  • Page 17 This document can not be used without Samsung’s authorization. 2. Disassembly WARNING Disconnect the main power supply before servicing the appliance. Replace all parts before operating the appliance. Failure to do so can result in death or electrical shock. WARNING EXPLOSION, FIRE, AND ASPHYXIATION HAZARD Shut off gas supply to the appliance before servicing.
  • Page 18 This document can not be used without Samsung’s authorization. 2. Disassembly Parts Explanation Photo Explanation 1. Follow Step B. 2. Remove 3 screws from the panel between two ovens. STEP C 3. Remove 1 screw from the front trim between two DISASSEMBLY OF ovens.
  • Page 19 This document can not be used without Samsung’s authorization. 2. Disassembly Parts Explanation Photo Explanation 6. Remove 1 screw from the bottom of the front trim. 7. Remove the front trim and inter-oven panel. 8. Disconnect 1 wire connector on the rear side of the range.
  • Page 20 This document can not be used without Samsung’s authorization. 2. Disassembly Parts Explanation Photo Explanation 12. After removing the lower bracket, remove 3 screws STEP C from the front-bottom of Steam oven. DISASSEMBLY OF STEAM OVEN 13. Lift the Steam oven from the base part.
  • Page 21 This document can not be used without Samsung’s authorization. 2. Disassembly WARNING Disconnect the main power supply before servicing the appliance. Replace all parts before operating the appliance. Failure to do so can result in death or electrical shock. WARNING EXPLOSION, FIRE, AND ASPHYXIATION HAZARD Shut off gas supply to the appliance before servicing.
  • Page 22 This document can not be used without Samsung’s authorization. 2. Disassembly Parts Explanation Photo Explanation 1. Follow Step C. 2. Remove 3 screws from the rear-bottom of the Basic oven, and remove the bracket. 3. Remove 3 screws from the rear-bottom of...
  • Page 23 This document can not be used without Samsung’s authorization. 2. Disassembly 2-3. Range Top WARNING Disconnect the main power supply before servicing the appliance. Replace all parts before operating the appliance. Failure to do so can result in death or electrical shock.
  • Page 24 This document can not be used without Samsung’s authorization. 2. Disassembly WARNING Disconnect the main power supply before servicing the appliance. Replace all parts before operating the appliance. Failure to do so can result in death or electrical shock. WARNING EXPLOSION, FIRE, AND ASPHYXIATION HAZARD Shut off gas supply to the appliance before servicing.
  • Page 25 This document can not be used without Samsung’s authorization. 2. Disassembly Parts Explanation Photo Explanation 8. Remove 3 screws from the left front burner. 9. Remove 3 screws from the right front burner. DISASSEMBLY OF COOKTOP PART 10. Remove 6 screws from the frame rear.
  • Page 26 This document can not be used without Samsung’s authorization. 2. Disassembly Parts Explanation Photo Explanation 13. Remove frame right from cooktop. 14. Remove frame left from cooktop. DISASSEMBLY OF COOKTOP PART 15. Remove frame front from cooktop. (CONTINUED) 16. Disconnect 3 wire housing.
  • Page 27 This document can not be used without Samsung’s authorization. 2. Disassembly Parts Explanation Photo Explanation 18. Remove 4 screws from the trim up. 19. Remove the trim up from cooktop. 20. Remove 4 screws from cover PCB. DISASSEMBLY OF 21. Lift up the cover PCB.
  • Page 28 This document can not be used without Samsung’s authorization. 2. Disassembly Parts Explanation Photo Explanation Pop up display module 25. Disconnect wire housing from Pop up display module. 26. Remove 4 screws from POP-up display left side. 27. Remove 3 screws from POP-up display right...
  • Page 29 This document can not be used without Samsung’s authorization. 2. Disassembly Parts Explanation Photo Explanation Switch Griddle switch 35. Pull and remove the Mini knobs. 36. Remove 4 Nuts inner side of mini knobs. Holder knob 37. Disconnect griddle switch wire housing.
  • Page 30 This document can not be used without Samsung’s authorization. 2. Disassembly 3-4. Valve bypass adjustment and burner nozzle change WARNING Disconnect the main power supply before servicing the appliance. Replace all parts before operating the appliance. Failure to do so can result in death or electrical shock.
  • Page 31 This document can not be used without Samsung’s authorization. 2. Disassembly Parts Explanation Photo Explanation 1. Quickly turn one of the control knobs counter clockwise to the lowest setting. The flame should stay lit. If the flame flutter or goes out, adjust the bypass valve on the control valve for burner 2.
  • Page 32 This document can not be used without Samsung’s authorization. 2. Disassembly 2-5. Small Oven WARNING Disconnect the main power supply before servicing the appliance. Replace all parts before operating the appliance. Failure to do so can result in death or electrical shock.
  • Page 33 This document can not be used without Samsung’s authorization. 2. Disassembly Parts Explanation Photo Explanation 9. Remove 2 screws from cover back right side. 10. Remove cover back. 11. Disconnect temp-probe wires. DISASSEMBLY OF SMALL OVEN 12. Disassemble temp-probe part inside cavity by tubing wrench.
  • Page 34 This document can not be used without Samsung’s authorization. 2. Disassembly Parts Explanation Photo Explanation 15. Remove 1 screw from cooling motor left below side. 16. Remove 1 screw from cooling motor right below side. 17. Remove 2 screws from assy pcb main.
  • Page 35 This document can not be used without Samsung’s authorization. 2. Disassembly Parts Explanation Photo Explanation 23. Disconnect wire housing under the holder pump and remove holder pump. 24. Remove 4 screws from cover case. 25. Remove cover case. 26. Remove 3 screws from assy cavity top left side.
  • Page 36 This document can not be used without Samsung’s authorization. 2. Disassembly Parts Explanation Photo Explanation 31. Remove the bracket barrier. 32. Remove 2 screws. DISASSEMBLY OF 33. Remove 1 screw from left side of front SMALL OVEN frame. (CONTINUED) 34. Remove 1 screw from right side of front frame.
  • Page 37 This document can not be used without Samsung’s authorization. 2. Disassembly Parts Explanation Photo Explanation 36. Remove 2 screws from water bowl case. 37. Remove the water bowl case. 38. Remove 2 screws from water bowl entrance. DISASSEMBLY OF 39. Push and Remove the water bowl SMALL OVEN entrance.
  • Page 38 This document can not be used without Samsung’s authorization. 2. Disassembly Parts Explanation Photo Explanation 43. Remove 4 screws from cover casing. 44. Remove 3 screws from motor bracket. 45. Holder the fan shaft by 9mm vox driver and rotate the fan and disassemble.
  • Page 39 This document can not be used without Samsung’s authorization. 2. Disassembly Parts Explanation Photo Explanation 51. Disconnect bottom heater wire housing. 52. Remove 1 screw from cover heater. DISASSEMBLY OF 18IN OVEN 53. Remove 1 screw from heater. (CONTINUED) 54. Pull and remove bake heater from cavity...
  • Page 40 This document can not be used without Samsung’s authorization. 2. Disassembly 2-6. Big Oven WARNING Disconnect the main power supply before servicing the appliance. Replace all parts before operating the appliance. Failure to do so can result in death or electrical shock.
  • Page 41 This document can not be used without Samsung’s authorization. 2. Disassembly Parts Explanation Photo Explanation 7. Remove 7 screws from rear panel and lift the cover on the Ass’y cavity. 8. Remove 5 screws from the right-rear side of the cavity.
  • Page 42 This document can not be used without Samsung’s authorization. 2. Disassembly Parts Explanation Photo Explanation 12. Remove 3 screws to remove cooling motor. 13. Disconnect 20 connectors and remove 2 screws from Main PCB. Remove Main PCB. DISASSEMBLY OF 14. Remove 2 screws from Main PCB Holder and BIG OVEN remove the holder.
  • Page 43 This document can not be used without Samsung’s authorization. 2. Disassembly Parts Explanation Photo Explanation 17. Remove totally 4 screws from the top of the Ass’y cavity and lift the top plate. 18. Remove 2 screws from the front of door latch to separate it from Ass’y cavity.
  • Page 44 This document can not be used without Samsung’s authorization. 2. Disassembly Parts Explanation Photo Explanation 22. Disconnect 3 wire connectors at the rear side which are connected to the broil heater. 23. Remove 2 nuts next to the broil heater by 7mm vox driver.
  • Page 45 This document can not be used without Samsung’s authorization. 2. Disassembly Parts Explanation Photo Explanation 28. Remove 5 screws from the rear-bottom side of the Ass’y cavity. 29. Disconnect 1 connector and remove bottom DISASSEMBLY OF panel. BASIC OVEN 30. Remove 1 screw from the cover air bottom (48/36”...
  • Page 46 This document can not be used without Samsung’s authorization. 2. Disassembly Parts Explanation Photo Explanation 32. Remove 2 screws from the side cover. If the cover is already removed, then skip this. 33. Remove 1 screw that covering Temp. Probe.
  • Page 47 This document can not be used without Samsung’s authorization. 3. Hardware 3. Hardware 3-1. Schematic Diagram ■ DOP48C86DL* (Big cavity) NOTE COLOR 1) CIRCUIT SHOWN WITH ALL CONTROLS SET TO OFF SCHEMATIC DIAGRAM BLACK 2) OVEN DOOR OPENED AND UNLOCKED...
  • Page 48 This document can not be used without Samsung’s authorization. 3. Hardware ■ DOP48C86DL* (Small cavity) NOTE COLOR 1) CIRCUIT SHOWN WITH ALL CONTROLS SET TO OFF SCHEMATIC DIAGRAM BLACK 2) OVEN DOOR OPENED AND UNLOCKED WHITE 3) WATER RESERVOIR INPUTTED AND LOCATED INSIDE...
  • Page 49 This document can not be used without Samsung’s authorization. 3. Hardware ■ DOP48C86DL* (Cooktop) NOTE COLOR 1) CIRCUIT SHOWN WITH ALL CONTROLS SET TO OFF SCHEMATIC DIAGRAM BLACK 2) OVEN DOOR OPENED AND UNLOCKED WHITE BROWN MODEL : DOP48C86DL* YELLOW...
  • Page 50 This document can not be used without Samsung’s authorization. 3. Hardware ■ DOP36C86DL* (Cavity) NOTE COLOR 1) CIRCUIT SHOWN WITH ALL CONTROLS SET TO OFF SCHEMATIC DIAGRAM BLACK 2) OVEN DOOR OPENED AND UNLOCKED WHITE 3) WATER RESERVOIR INPUTTED AND LOCATED INSIDE...
  • Page 51 This document can not be used without Samsung’s authorization. 3. Hardware ■ DOP36C86DL* (Cooktop) NOTE COLOR 1) CIRCUIT SHOWN WITH ALL CONTROLS SET TO OFF SCHEMATIC DIAGRAM BLACK 2) OVEN DOOR OPENED AND UNLOCKED WHITE BROWN MODEL: DOP36C86DL* YELLOW BLUE...
  • Page 52 This document can not be used without Samsung’s authorization. 3. Hardware FM-WALL-MAIN COOK TOP UART (460) R120 DOOR & DIVIDER (300) 1/4W C120 C121 1n 1000V 1n 1000V R121 TE110 68 F 1/4W +12V OPTION PRIMARY PART (110) AC INPUT PART (100)
  • Page 53 This document can not be used without Samsung’s authorization. 3. Hardware PRORANGE - SUB KNOB SENSING (500) MAIN-SUB OJ200 & CE200 TOUCH POWER CONTROL (310) - Pro-Range : INSERT POWER INPUT (300) COMMUNICATION (200) R508 R509 - Range-Top : DELETE...
  • Page 54 This document can not be used without Samsung’s authorization. 3. Hardware +12V 100uF 25V 100uF 16V 100 5% 1005 SCL_LED_DRIVER1 100 5% 1005 SDA_LED_DRIVER1 100 5% 1005 SDEN_LED_DRIVER1 100 5% 1005 LED_DRV_RESET SMH200-07 SGND SGND 100nF 50V 1005 100nF 50V 1005...
  • Page 55 This document can not be used without Samsung’s authorization. 3. Hardware SAMSUNG PROPRIETARY SAMSUNG PROPRIETARY THIS DOCUMENT CONTAINS CONFIDENTIAL, PROPRIETARY THIS DOCUMENT CONTAINS CONFIDENTIAL, PROPRIETARY INFORMATION THAT IS SAMSUNG ELECTRONICS CO'S PROPERTY. INFORMATION THAT IS SAMSUNG ELECTRONICS CO'S PROPERTY. DO NOT DISCLOSE TO OR DUPLICATE THIS DOCUMENT...
  • Page 56 This document can not be used without Samsung’s authorization. 3. Hardware SAMSUNG PROPRIETARY SAMSUNG PROPRIETARY THIS DOCUMENT CONTAINS CONFIDENTIAL, PROPRIETARY THIS DOCUMENT CONTAINS CONFIDENTIAL, PROPRIETARY INFORMATION THAT IS SAMSUNG ELECTRONICS CO'S PROPERTY. INFORMATION THAT IS SAMSUNG ELECTRONICS CO'S PROPERTY. DO NOT DISCLOSE TO OR DUPLICATE THIS DOCUMENT...
  • Page 57 This document can not be used without Samsung’s authorization. 3. Hardware 3-2. Wiring Diagram SAMSUNG PROPRIETARY SAMSUNG PROPRIETARY THIS DOCUMENT CONTAINS CONFIDENTIAL, PROPRIETARY THIS DOCUMENT CONTAINS CONFIDENTIAL, PROPRIETARY INFORMATION THAT IS SAMSUNG ELECTRONICS CO'S PROPERTY. INFORMATION THAT IS SAMSUNG ELECTRONICS CO'S PROPERTY.
  • Page 58 This document can not be used without Samsung’s authorization. 3. Hardware 3-3. PCB diagram for 36”/48” Prorange rangetop part Part Number Part Name Function and Rule CNS170 HASS Connector This is connector for HASS. CNS200 Main Communication Connector This is connector which is connected with Main PCB to communicate.
  • Page 59 This document can not be used without Samsung’s authorization. 3. Hardware 3-4. Dimming PCB diagram for 36”/48”Prorange rangetop part No. Part Number Part Name Function and Rule Sub Communication Connector This is connector which is connected with LCD SUB PCB to communicate.
  • Page 60 This document can not be used without Samsung’s authorization. 3. Hardware 3-5. PCB diagram for 48” Prorange small oven 26 27 28 29 No. Part Number Part Name Function and Rule RY201 RY-Source Relay This is relay which control source of DLB, Bake, Broil relay.
  • Page 61 This document can not be used without Samsung’s authorization. 3. Hardware No. Part Number Part Name Function and Rule RY207 Pyro-free Pump2 Relay This is relay which is connected with Pyro-free pump lower side. (Not use in this model) RY209 Door LED-U Relay This is relay which is connected with Door LED-Upper.
  • Page 62 This document can not be used without Samsung’s authorization. 3. Hardware 3-6. PCB diagram for 36” Prorange big oven 26 27 28 29 No. Part Number Part Name Function and Rule RY201 RY-Source Relay This is relay which control source of DLB, Bake, Broil, Warming Drawer relay.
  • Page 63 This document can not be used without Samsung’s authorization. 3. Hardware No. Part Number Part Name Function and Rule RY216 Door Lock Motor Relay This is relay which is connected with Door Lock Motor. RY202 Water Tank Motor-CW Relay This is relay to control Water tank motor to clockwise direction. (use only in 36” model) RY205 Water Tank Motor-CCW Relay This is relay to control Water tank motor to clockwise direction.
  • Page 64 This document can not be used without Samsung’s authorization. 4. Trouble Shooting 4. Trouble Shooting 4-1. 36” / 48” pro range cooktop 4-1-1. Error Trouble Shooting SYMPTOM DIAGNOSIS REMEDY * Plug in the power cord and/or reset the circuit breaker * Smell Gas but no spark ignition for the cooktop.
  • Page 65 This document can not be used without Samsung’s authorization. 4. Trouble Shooting SYMPTOM DIAGNOSIS REMEDY * Check for proper sized orifices: [NG] [LP] BURNER ORIFICE SIZES AND OUTPUT RATINGS BURNER ORIFICE SIZES AND OUTPUT RATINGS (Natural Gas 5 in WCP)
  • Page 66 This document can not be used without Samsung’s authorization. 4. Trouble Shooting 4-1-2. Gas Malfunction ■ Cooktop burner not lighted. No cooktop burners will light * Make sure the gas supply valve to the * Fully open the gas supply valve.
  • Page 67 This document can not be used without Samsung’s authorization. 4. Trouble Shooting ■ Gas Leaked. Gas Leaked Evacuate everyone from the building Turn off the cooktop valve and main shut off and call your gas supplier from a valve and check if there is gas smell.
  • Page 68 This document can not be used without Samsung’s authorization. 4. Trouble Shooting ■ The flame looks abnormal (Yellow tip / Lift flame) Yellow tip / Lift flame Check whether the burner heads and caps are Place the burner heads and caps properly.
  • Page 69 This document can not be used without Samsung’s authorization. 4. Trouble Shooting ■ Flame size is too big or too small Flame size is too big or small. Regulate the pressure supplied to the Check the manifold pressure and line regulator refer to the table on right.
  • Page 70 This document can not be used without Samsung’s authorization. 4. Trouble Shooting 4-1-3. Electric Malfunction ■ Cooktop burners not lighted No cooktop Burners will light * Plug in the power cord and/or reset the * Make sure there is power to the cooktop circuit breaker for the cooktop.
  • Page 71 This document can not be used without Samsung’s authorization. 4. Trouble Shooting ■ One cooktop burner not lighted One cooktop burner will not light. Assemble the burner head and Check whether the burner head and cap is properly assembled. cap on the right position.
  • Page 72 This document can not be used without Samsung’s authorization. 4. Trouble Shooting 4-2. 48” small oven 4-2-1. Parts Checking Method FIGURE TESTS MEASURE RESULTS * Approx : 22 ~ 25Ω (at the room temperature) * Measure resistance values of heater’s terminal after taking off harness from heater.
  • Page 73 This document can not be used without Samsung’s authorization. 4. Trouble Shooting FIGURE TESTS MEASURE RESULTS * Measure resistance value of Motor terminal after Approx taking off harness from Motor. * Convection Fan : 20 ~ 30Ω * Measure Voltage of Motor’s terminal after making * Terminal Voltage of Convection Fan : 120V oven work by pressing bake keypad.
  • Page 74 This document can not be used without Samsung’s authorization. 4. Trouble Shooting 4-2-2. Sensor FIGURE TESTS MEASURE RESULTS 1. Check whether connector at the main pcb has been inserted. Oven sensor opened 2. Check whether connector at the sensor has been inserted.
  • Page 75 This document can not be used without Samsung’s authorization. 4. Trouble Shooting “C-20” Disconnect power Measure sensor resistance. Replace oven sensor (1080Ω at the room temperature) Check the connecting condition of harness (Oven sensor and CN320 of main PCB) Measure resistance of connector CN320 * reconnect of Main PCB (Open : ∞Ω, Short : under 10Ω)
  • Page 76 This document can not be used without Samsung’s authorization. 4. Trouble Shooting “C-21” Disconnect power and Main PCB * Check the DLB, Bake and Broil relay. (Normal:∞ Ω) * Repair damaged circuit board or replace main PCB * Check main PCB for damage.
  • Page 77 This document can not be used without Samsung’s authorization. 4. Trouble Shooting “C-F0” * Disconnect power. * Repair damaged harness or replace. * Unplug connectors from Sub PCB and Wall main PCB. * Check wire harness between Wall main, and Sub PCB.
  • Page 78 This document can not be used without Samsung’s authorization. 4. Trouble Shooting 4-2-3. Troubleshooting (Power) No Power Check the circuit breaker. Check terminal block voltage. (240V, 60Hz) Check terminal block connections. Check the wiring. Replace or Repair the wiring Check the voltage of PCB, SMPS...
  • Page 79 This document can not be used without Samsung’s authorization. 4. Trouble Shooting 4-2-4. Troubleshooting (PCB failure) PCB failure Repair Faulty wiring or PCB - Check the input voltage of PCB SMPS - Check Terminal block voltage. (240V) check (input check-point: 120V) Resat the circuit braker or check main power.
  • Page 80 This document can not be used without Samsung’s authorization. 4. Trouble Shooting 4-3. 36”/ 48” big oven 4-3-1. Parts Checking Method FIGURE TESTS MEASURE RESULTS * Measure resistance values of heater’s terminal * Approx : 11 ~ 15Ω (at the room temperature) after taking off harness from heater.
  • Page 81 This document can not be used without Samsung’s authorization. 4. Trouble Shooting FIGURE TESTS MEASURE RESULTS * Lock motor Resistance : 1600 ~ 2200Ω * Measure the state of micro switch and motor after (at the room temperature) voltage : 120V taking off harness from the heater.
  • Page 82 This document can not be used without Samsung’s authorization. 4. Trouble Shooting 4-3-2. Failure Display Codes ■ There is a check code. Possible check codes during use can be checked before service. 1. Touch UPPER and LOWER for 5 seconds.
  • Page 83 This document can not be used without Samsung’s authorization. 4. Trouble Shooting 4-3-3. Sensor FIGURE TESTS MEASURE RESULTS Oven sensor opened over 5 seconds in the 1. Check whether connector at the main pcb has been inserted. operating mode 2. Check whether connector at the sensor has been inserted.
  • Page 84 This document can not be used without Samsung’s authorization. 4. Trouble Shooting FIGURE TESTS MEASURE RESULTS 1. Check the ground wire on the steam generator. The Drain system-related problem. When the water C-72 level sensor sensed the water is remained after 2.
  • Page 85 This document can not be used without Samsung’s authorization. 4. Trouble Shooting Big cavity Small cavity “C-20” Disconnect power Measure sensor resistance. Replace oven sensor (1080Ω at the room temperature) Check the connecting condition of harness (Oven sensor and CN320 of main PCB)
  • Page 86 This document can not be used without Samsung’s authorization. 4. Trouble Shooting “C-21” Disconnect power and Main PCB * Check the DLB, Bake and Broil relay. (Normal:∞ Ω) * Repair damaged circuit board or replace main PCB * Check main PCB for damage.
  • Page 87 This document can not be used without Samsung’s authorization. 4. Trouble Shooting “C-d1” * Disconnect power. * Disconnect harness connected to Lock motor. CN 203 Wall Main PCB * Check micro switch (com-NC => closed, when door is unlocked) * Replace micro switch or Lock motor.
  • Page 88 This document can not be used without Samsung’s authorization. 4. Trouble Shooting CN470 CN470 “C-F0” CNS200 CN460 LCD Sub PCB Wall Main PCB#1 Wall Main PCB#2 * Disconnect power. * Unplug connectors from LCD Sub PCB, Wall main PCB(s) * Repair damaged harness or replace.
  • Page 89 This document can not be used without Samsung’s authorization. 4. Trouble Shooting “C-F2” * Disconnect power. * Unplug connector on LCD sub pcb and TSP CNS240 * Check wire harness between TSP and LCD sub PCB. CN 700 * Repair damaged wire or replace.
  • Page 90 This document can not be used without Samsung’s authorization. 4. Trouble Shooting “C-d0” * Disconnect power. * Remove keypad cable from sub PCB. * Repair sub pcb if circuit is shorted or damaged * Check for shorted cable connectors and damage to LCD pcb.
  • Page 91 This document can not be used without Samsung’s authorization. 4. Trouble Shooting 4-3-4. Troubleshooting (Power) No Power Check the circuit breaker. Check terminal block voltage. (240V, 60Hz) Check terminal block connections. Check the wiring. Replace or Repair the wiring Check the voltage of PCB, SMPS...
  • Page 92 This document can not be used without Samsung’s authorization. 4. Trouble Shooting 4-3-5. Troubleshooting (PCB failure) PCB failure Repair Faulty wiring or PCB - Check the input voltage of PCB SMPS - Check Terminal block voltage. (240V) check (input check-point: 120V) Resat the circuit braker or check main power.
  • Page 93 This document can not be used without Samsung’s authorization. 5. Reference 5. Reference ■ Checkpoints before service request SYMPTOM DIAGNOSIS REMEDY * Measure an input voltage. * check circuit breaker. (240/120V or 208/120V) * Make sure that the state of wire is connected with * Measure an input voltage of terminal block.
  • Page 94 This document can not be used without Samsung’s authorization. 5. Reference SYMPTOM DIAGNOSIS REMEDY * Replace or repair Relay. * Check whether Convection fan relay on Wall main PCB and connector is in normal. * Replace or repair connector. Convection fan is * Replace or repair harness.
  • Page 95 North & Latin America gspn3.samsungcsportal.com China china.samsungportal.com This service manual is the property of Samsung Electronics Co., Ltd. © Samsung Electronics Co., Ltd. january. 2024 Any unauthorized use of this manual can be punished under applicable Printed in Korea international and/or domestic law.

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